Andrew is very professional and knowledgable. He didn't only do the termite inspection but also pointed out every problem our house has. Excellent service! Less

Brandon is always a treat to have at my home. He came by about a year ago when I had first bought my house to pick up some old bait stations a had found around. He sold me on his services right then and there. He’s really wonderful with all my animals and always caring about their welfare with the products he uses. He gives me a quick heads up when he’s coming, but luckily I don’t have to be home every time. He’s an extra asset to his company for many reasons, but dealing with my animals so well and me not having to be home, along with his welcoming, happy personality are a few key ones. The whole company works great for me! Less

The Western Way people were consistently helpful and informative. All on-site work persons were easy to interact with and have done good work. All scheduled appointments times were met and miscellaneous calls to the office or specific agents were answered. Less

Excellent work and customer service! Overall, would highly recommend for getting a pest problem actually dealt with and gone.My husband and I contracted Western Way to address a bird problem we have that's been affecting our solar panels and posing significant health hazards due to large quantities of bird droppings. Initial bird pest inspection was good and Daniel provided a clear understanding of the options we had as well as some suggestions on how to approach our problem and other issues we hadn't considered. Daniel has been excellent in maintaining clear, transparent communication with us and in making sure our needs were heard and met. Like other reviews have stated, Daniel is an outstanding professional and takes very good care of his clients. When we had a little hiccup with the initial work done, Daniel was quick to resolve the problem, provided full transparency on the situation, and got things back on track. We were also appreciative of his team member, Jonathan, who was diligent in getting the work done installing netting on our solar panels, bird spikes, and placing several additional deterrents for extra measure after my husband pointed out he really wanted the birds to go away. Both Daniel and Jonathan were prompt and accommodating with getting follow-up work done, especially as birds migrated toward a different section of our roof. Results have so far shown their solution is effective as we're seeing a significant reduction in bird droppings, with birds moving away from our home. In general, we're very satisfied to know that Daniel and Western Way will be responsive to our feedback and ensure our pest problem is actually resolved, rather than just getting some work done, taking our money, and disappearing without care or charging more money before responding.Again, strongly recommend working with them if you really want a pest problem dealt with! Less

I had an ongoing problem with rats in my attic for decades. Tried everything, even several contractors, but no luck. I met Brandon of Western Way working in the neighborhood; he assured me they could get rid of the rats. Signed up in November of last year, they inspected the house and attic, identified entry points and not a trace of the rats since. Really impressed by Brandon, he stands behind the company and ensures the job is done. Less