based on 1292 reviews
Spoke with Tony today and he took the time to discuss my HVAC replacement project, the questions I had, and the quotes I’d received already. He was very honest and kind. While I’ve decided and complete this project with another company I will remember Tony and Southern Comfort Mechanical for future projects.... More
Spoke with Tony today and he took the time to discuss my HVAC replacement project, the questions I had, and the quotes I’d received already. He was very honest and kind. While I’ve decided and complete this project with another company I will remember Tony and Southern Comfort Mechanical for future projects. Less
So Southern Comfort does plumbing now! We needed to have our water heater replaced and our plumber, Brian, was amazing. So nice and courteous! He made sure to have everything back up in running in a flash without leaving a mess. Plus great pricing. We will definitely be calling them for all our plumbing needs.... More
So Southern Comfort does plumbing now! We needed to have our water heater replaced and our plumber, Brian, was amazing. So nice and courteous! He made sure to have everything back up in running in a flash without leaving a mess. Plus great pricing. We will definitely be calling them for all our plumbing needs. Less
Our HVAC would not come on so I looked for a local company to get it fixed. From the gentleman I spoke to for scheduling, to our technician, Nick Summers, I am extremely happy with Southern Comfort. Nick was friendly, knowledgeable, and helpful, and got our system up and running. He took the time to inform me of what he was working on and how much parts and labor would be. I will be using Souther... More
Our HVAC would not come on so I looked for a local company to get it fixed. From the gentleman I spoke to for scheduling, to our technician, Nick Summers, I am extremely happy with Southern Comfort. Nick was friendly, knowledgeable, and helpful, and got our system up and running. He took the time to inform me of what he was working on and how much parts and labor would be. I will be using Southern Comfort in the future. Less
Jesse was wonderful! He was so professional, friendly and to the point! So glad he came over! I got the company’s name from a FB neighbor site (referral) and now I see why they were bragging on you guys! Thank you and thank you Jesse!!... More
Jesse was wonderful! He was so professional, friendly and to the point! So glad he came over! I got the company’s name from a FB neighbor site (referral) and now I see why they were bragging on you guys! Thank you and thank you Jesse!! Less
Nick was great checked everything twice could not find anything wrong. Talked avoid maintenance and filters. Please send him back
Awesome company with Awesome people! Professional and courteous. Explains everything where you can understand and doesn’t try to upsel!
Heater stopped working on Friday 1/17/24. Called and they had Matthan sent over the very next morning by 930am. (Would have come out that Friday afternoon, but we were not available). Within 15 minutes Matthan got our heater back up and running fixing a burned out starter fuse with the universal one that was already on the unit (praise God!). We've had Matthan has come out multiple times for rout... More
Heater stopped working on Friday 1/17/24. Called and they had Matthan sent over the very next morning by 930am. (Would have come out that Friday afternoon, but we were not available). Within 15 minutes Matthan got our heater back up and running fixing a burned out starter fuse with the universal one that was already on the unit (praise God!). We've had Matthan has come out multiple times for routine maintenance over the years and always enjoy his expertise and friendly nature on his visits. Can't recommend these guys enough. Quick callouts and service. Experts in the field. Professional and friendly with every interaction I've had with them from phone calls to service techs in person. Let them do what they do best and service your home for AC/heating needs. Less
He did a good job. Joshua came back today with the heater part. He replaced the old one with the new one. He did a great job. Ivan came today he was very nice! 1/20/25 Ivan returned today to close up the gap. From the pictures he showed me he did a great job. Hopefully this will cut the little breeze that has been felt in the den for several years.... More
He did a good job. Joshua came back today with the heater part. He replaced the old one with the new one. He did a great job. Ivan came today he was very nice! 1/20/25 Ivan returned today to close up the gap. From the pictures he showed me he did a great job. Hopefully this will cut the little breeze that has been felt in the den for several years. Less
Nicholas was my technician today. He did a wonderful job. He was professional and thorough. I would recommend Southern Comfort to anyone looking for service if their hvac system.... More
Nicholas was my technician today. He did a wonderful job. He was professional and thorough. I would recommend Southern Comfort to anyone looking for service if their hvac system. Less
Joshua and his team did an awesome job. Quick efficient and timely 👌
Have been with Southern Comfort Mechanical for sometime now and have always been pleased with their work! And Nick was very helpful and continued their good service on this call. They also came out the day I called!!... More
Have been with Southern Comfort Mechanical for sometime now and have always been pleased with their work! And Nick was very helpful and continued their good service on this call. They also came out the day I called!! Less
Great Professional Tech!
Matthan was great! Quick to respond and get to our home along with providing great work and advice/options to help resolve. You can trust Matthan and Southern Comfort Mechanical!... More
Matthan was great! Quick to respond and get to our home along with providing great work and advice/options to help resolve. You can trust Matthan and Southern Comfort Mechanical! Less
Called Southern Comfort Mechanical on Thursday January 9, 2025 due to our heater not working. We were able to get an appointment in the same day, despite the terrible weather conditions (snow and slick road conditions). Nick Summers was our technician and he was able to solve our problem quickly. I like interfacing with Nick as he answers my questions and seems very knowledgeable about HVAC sy... More
Called Southern Comfort Mechanical on Thursday January 9, 2025 due to our heater not working. We were able to get an appointment in the same day, despite the terrible weather conditions (snow and slick road conditions). Nick Summers was our technician and he was able to solve our problem quickly. I like interfacing with Nick as he answers my questions and seems very knowledgeable about HVAC system. We have enjoyed the service that we received from Southern Comfort Mechanical and technician Nick Summers. Less
Southern Comfort Mechanical (SCM) provides text notifications before the Tech comes to your residence. Nick Summers was professional and passionate in helping to resolve our issue. Apparently, the wiring was not sufficient from the installation from another owner 8 years ago. SCM sent out Nick and it was resolved quickly! I would highly recommend them for all your air / heating situations!... More
Southern Comfort Mechanical (SCM) provides text notifications before the Tech comes to your residence. Nick Summers was professional and passionate in helping to resolve our issue. Apparently, the wiring was not sufficient from the installation from another owner 8 years ago. SCM sent out Nick and it was resolved quickly! I would highly recommend them for all your air / heating situations! Less
Right on time! Prompt and thorough. Easy to understand everything he was saying in layman’s terms. Estimate given at the time of visit and upon consent air conditioner replacement is in progress! Everything done quickly and efficiently! Adding to this post after install of new unit. We have been so impressed with everything and everyone from Southern Comfort. They have done exactly what they said... More
Right on time! Prompt and thorough. Easy to understand everything he was saying in layman’s terms. Estimate given at the time of visit and upon consent air conditioner replacement is in progress! Everything done quickly and efficiently! Adding to this post after install of new unit. We have been so impressed with everything and everyone from Southern Comfort. They have done exactly what they said they would do. The service tech, receptionist, installers, follow up techs have all been courteous and efficient. SC even provided coolers so that we would be comfortable until the new unit was installed. They cleaned up after they finished and were extremely polite and considerate. Thanks Southern Comfort! A technician just came out to fix a small problem we were having. They did exactly what they said when they said they would do it. The technician kept us updated every step of the way, efficiently, and quickly. He was extremely polite and very professional. The issue was fixed at no charge to us. Thanks., Southern Comfort! Another chance to brag about SC! Marilyn came out to check things this afternoon. Prompt, efficient, professional and cheerful! Thanks Southern Comfort! Less
Matthan installed (3) Honeywell thermostats, replacing my troubled Ecobee thermostats, he was professional, knowledgeable & followed up to solve activation issues.... More
Matthan installed (3) Honeywell thermostats, replacing my troubled Ecobee thermostats, he was professional, knowledgeable & followed up to solve activation issues. Less
Jared did a great job on our Preventative Maintenance Heating Inspection. He did a very thorough job and explained everything too us.
Joshua came out, found the problem immediately and repaired it in record time. Thanks for such great service, we appreciate all of you.
Nicholas was wonderful. He explained everything very clearly and was patient with explaining all the changes. We will be using them again.
Excellent Service!
Matthan showed up on time and ready to check our two systems. He completed the checks and wished us a good day until we see him in the spring.
Great company, great employees, all over great company
SCM replaced an igniter on our system a couple of months ago. After learning from the manufacturer that some of them were faulty, SCM reached out to us and came by to verify that we had one that was properly manufactured. Ours was fine, but it was very comforting to know that SCM would do these checks on their own to ensure properly working equipment this winter. Great job, SCM! And technician J... More
SCM replaced an igniter on our system a couple of months ago. After learning from the manufacturer that some of them were faulty, SCM reached out to us and came by to verify that we had one that was properly manufactured. Ours was fine, but it was very comforting to know that SCM would do these checks on their own to ensure properly working equipment this winter. Great job, SCM! And technician Jesse is always a star! Less
Joshua was outstanding! A pro and checked everything! On the roof and below the roof!Grayt attitude, very confident, and last buy notLeast friendly!The same can be said for Ivan who came out a few weeks ago!Thanks All — Mark and Florence Gray... More
Joshua was outstanding! A pro and checked everything! On the roof and below the roof!Grayt attitude, very confident, and last buy notLeast friendly!The same can be said for Ivan who came out a few weeks ago!Thanks All — Mark and Florence Gray Less
Had Southern Comfort come out and do my Fall Maintenance. Joshua was polite and pleasant. Got everything done quickly. Thanks!
Southern Comfort has been maintaining my AC for the last 2 yrs and it’s been great so far!!!
Things went well for my fall heat check. Will wait on estimate of possible repsir maintenance items.
Last winter our heating unit went out and SCM was the only place that made an emergency call. They fixed our heat the same day, and I've been using them ever since. Their quality and service are everything I could ask for, and I have no need to look anywhere else. They are a local business, which I am always happy to support, and I anticipate being a long-term customer. If you need HVAC service i... More
Last winter our heating unit went out and SCM was the only place that made an emergency call. They fixed our heat the same day, and I've been using them ever since. Their quality and service are everything I could ask for, and I have no need to look anywhere else. They are a local business, which I am always happy to support, and I anticipate being a long-term customer. If you need HVAC service in south Denton county or NE Tarrant, look no further. Less
I've used Southern Comfort for years for preventative maintenance as well as equipment repair or replacement. They do an excellent job - prompt, professional, thorough, without attempts to sell unnecessary services or equipment. And Marilyn is excellent! Personable, helpful, professional, thorough.... More
I've used Southern Comfort for years for preventative maintenance as well as equipment repair or replacement. They do an excellent job - prompt, professional, thorough, without attempts to sell unnecessary services or equipment. And Marilyn is excellent! Personable, helpful, professional, thorough. Less
Jesse did a great job and was persistent getting the sound fixed. Great customer service.
Jared did my winter furnace maintenance last week, and based on his recommendation and photos of the furnace fan components, that a cleaning was warranted. He completed that work this week. Jared was very professional, answered my questions and explained what work he was going to do. He took the time to talk to me about other work and how it would be done. I'd want him to do my Spring air co... More
Jared did my winter furnace maintenance last week, and based on his recommendation and photos of the furnace fan components, that a cleaning was warranted. He completed that work this week. Jared was very professional, answered my questions and explained what work he was going to do. He took the time to talk to me about other work and how it would be done. I'd want him to do my Spring air conditioning maintenance because I know he'd do complete and honest work. I've been a customer of Southern Comfort from the first year we moved into our home and that's been 11 years. Less
Maria did a great job. Was very polite and courteous. Timely as well.
Excellent job. He called to say he was one the way and showed up quickly. Found the issue immediately and fixed it quickly. Great service.
I can neither say enough good things about the crew nor be happier with the job they did. They were professional and did a professional job of replacing the ducts in my attic.... More
I can neither say enough good things about the crew nor be happier with the job they did. They were professional and did a professional job of replacing the ducts in my attic. Less
Excellent and thorough service Detailed answers to my questions Appreciated Jared carrying the box of filters into attic for me that we purchased Jared was very courteous... More
Excellent and thorough service Detailed answers to my questions Appreciated Jared carrying the box of filters into attic for me that we purchased Jared was very courteous Less
Jared was courteous and informative.
Very thorough. Thanks :)
Great service and trustworthy company.
Josh came to our house and provided us a quote for a new furnace. He took the time to go over everything thoroughly with photos. Very nice, knowledgeable technician. I highly recommend.... More
Josh came to our house and provided us a quote for a new furnace. He took the time to go over everything thoroughly with photos. Very nice, knowledgeable technician. I highly recommend. Less
Had an error code the day before we were leaving town, they redirected Ivan to our house in less than 15 minutes, and he fixed the problem in less than 30 minutes! Ivan did a great job explain the issue and what to do if it were to happen again. Thanks Ivan.... More
Had an error code the day before we were leaving town, they redirected Ivan to our house in less than 15 minutes, and he fixed the problem in less than 30 minutes! Ivan did a great job explain the issue and what to do if it were to happen again. Thanks Ivan. Less
Matthew was very prompt in giving us his ETA and great repair service.
Great service. Knowledgable technicians with plenty of experience. Thorough job cleaning and maintaining the unit. We got extra years out of our old unit before it bit the dust after 15 years (expected it to be done in 10 years). They installed our new unit and we are now under their maintenance plan. It's blowing cool and we are ready for summer. Adding more: we just had our maintenance check b... More
Great service. Knowledgable technicians with plenty of experience. Thorough job cleaning and maintaining the unit. We got extra years out of our old unit before it bit the dust after 15 years (expected it to be done in 10 years). They installed our new unit and we are now under their maintenance plan. It's blowing cool and we are ready for summer. Adding more: we just had our maintenance check by Josh. Cleaned everything. Great service. Adding more: Had to have the fan blade and motor replaced because of rodent damage. Josh again did an excellent job diagnosing the issue, got the part ordered and was delivered and ready to install next day. He came by and finished the install in under and hour. Always excellent service and knowledge. Unit it cooling much more efficiently and quietly now. Adding more: Winter PM check just finished. All done on time, no fuss. Unit is working great. Southern Comfort added insulation to our attic a couple of months ago, and it is really helping keep the house temp even throughout. Less
Marilyn with Southern Comfort Mechanical did my Fall A/C, Heater inspection, tune up. She was knowledgeable and very thorough. She fully explained, in detail, the process offering suggestions how to keep the equipment running well. Definitely recommend and will request her return in the spring.... More
Marilyn with Southern Comfort Mechanical did my Fall A/C, Heater inspection, tune up. She was knowledgeable and very thorough. She fully explained, in detail, the process offering suggestions how to keep the equipment running well. Definitely recommend and will request her return in the spring. Less
Very professional and knowledgeable
Prompt and did a great job.
Awesome job! Very efficient and friendly.
Joshua was great! He was knowledgeable, polite, and didn’t try to upsell us on anything. I will definitely be using Southern Comfort going forward :)
Jared nice and cool guy came to the house to provide a estimate. Very friendly wore shoe covers really appreciated it. Will recommend to other for Heating services... More
Jared nice and cool guy came to the house to provide a estimate. Very friendly wore shoe covers really appreciated it. Will recommend to other for Heating services Less
great service, good guys, on time!!
Great service. Professional. Very well pleased!!!
Ivan was super thorough in his inspection and explained his findings clearly. Long time customer of Allied American / southern comfort. Chris and Prince did the install and did a great job.... More
Ivan was super thorough in his inspection and explained his findings clearly. Long time customer of Allied American / southern comfort. Chris and Prince did the install and did a great job. Less
Prompt and professional. I appreciate all their insights as we renovate our Commercial space.
Jesse was professional, arrived before the time window, and explained what was needed to get my a/c unit working properly.
Matthan was very knowledgable & professional. Very impressed.
Mathan , Jared and Maryland did a great job installing my condenser ! Totally recommend!
Quick and great service , Ivan was great and answered all my questions
Outstanding HVAC Service! I recently had the pleasure of working with Southern Comfort Mechanical for my investment property HVAC, and I couldn't be more impressed! From the moment I called for an appointment, their customer service team was friendly and responsive, scheduling a technician to come out at my convenience. The technician, arrived on time and was incredibly knowledgeable. They took... More
Outstanding HVAC Service! I recently had the pleasure of working with Southern Comfort Mechanical for my investment property HVAC, and I couldn't be more impressed! From the moment I called for an appointment, their customer service team was friendly and responsive, scheduling a technician to come out at my convenience. The technician, arrived on time and was incredibly knowledgeable. They took the time to explain the issues with my system and provided me with several options for repairs and maintenance. I appreciated their honesty and transparency throughout the process. Not only was the work completed efficiently, but the technician also took the extra step to ensure everything was running smoothly before leaving. The pricing was fair and transparent, with no hidden fees. I highly recommend Southern Comfort Mechanical for anyone in need of HVAC services. Their commitment to customer satisfaction is evident, and I will definitely be using them for future maintenance. Thank you for a job well done! Less
Evan S. did excellent job. He spent extra time to explain things to me. Next service, I'll definitely request for him. Hope your company keeps good employees stayed.... More
Evan S. did excellent job. He spent extra time to explain things to me. Next service, I'll definitely request for him. Hope your company keeps good employees stayed. Less
Antonio Medes was very professional and informational helping fix my business ac problem . He will give you honest and professional advice making sure you are getting the best service and price! 100% reccomend!... More
Antonio Medes was very professional and informational helping fix my business ac problem . He will give you honest and professional advice making sure you are getting the best service and price! 100% reccomend! Less
We did not see DJ Spurlock on the list. He did a great job.
My worst fear was my 23 year old AC going out. I was afraid someone would tell us we had to upgrade and our system couldn’t be fixed. Not only did our tech fix our old outdoor unit but he also talked to us to educate us on the system. The cost was very reasonable. We are very happy we called the right company.... More
My worst fear was my 23 year old AC going out. I was afraid someone would tell us we had to upgrade and our system couldn’t be fixed. Not only did our tech fix our old outdoor unit but he also talked to us to educate us on the system. The cost was very reasonable. We are very happy we called the right company. Less
Great service as always!
The primary drain on my air conditioner was clogged. Jesse quickly identified the problem and solved it. He also covered the open pipe that allowed dirt and debris to get in and create the clog.... More
The primary drain on my air conditioner was clogged. Jesse quickly identified the problem and solved it. He also covered the open pipe that allowed dirt and debris to get in and create the clog. Less
They worked us into their schedule, came out, and got the AC back up and running within two hours from start to finish. Great communication and very quick with responses.... More
They worked us into their schedule, came out, and got the AC back up and running within two hours from start to finish. Great communication and very quick with responses. Less
Great Job!!!
Ivan and Jarod from Southern Comfort Mechanical were awesome to work with and very professional. They let me know exactly what they were doing and what the issues were. They took the time to do the job right!... More
Ivan and Jarod from Southern Comfort Mechanical were awesome to work with and very professional. They let me know exactly what they were doing and what the issues were. They took the time to do the job right! Less
Always show up when they say and leave the AC working. Stand behind their work as well.
David was extremely professional & explained the maintenance process. We will definitely be using Southern again for all our AC services
Jesse arrived on time, listened to the problem, provided the solution, and replaced the parts that were needed for my AC. While he did upsell (to be expected with most places now) he wasn’t pushy about it and was understanding, but did explain (with photos) why it was needed.... More
Jesse arrived on time, listened to the problem, provided the solution, and replaced the parts that were needed for my AC. While he did upsell (to be expected with most places now) he wasn’t pushy about it and was understanding, but did explain (with photos) why it was needed. Less
Matthan was prompt, professional, diagnosed the problem and fixed it. Then checked both systems for any other potential issues
Chris and Prince were extremely nice and great to work with. Will be using Southern Comfort for all my future AC needs.
Very professional service. I have used them for years and will continue to use them in the future.
Jessy arrived in a timely manner and we quickly diagnosed the HVAC problem was a bad capacitor on the compressor. It was quickly replaced and returned to normal service. Jessy was courteous and answered all of my questions. I paid a whopping $236 for just the capacitor but that’s what Southern Comfort charges.... More
Jessy arrived in a timely manner and we quickly diagnosed the HVAC problem was a bad capacitor on the compressor. It was quickly replaced and returned to normal service. Jessy was courteous and answered all of my questions. I paid a whopping $236 for just the capacitor but that’s what Southern Comfort charges. Less
Unfortunately we called Southern Mechanical in an emergency situation (HVAC out in the middle of August) and Tony came out immediately and helped walk me through our options. He also made himself available later that night to discuss with my husband in detail. Thank you so much!!... More
Unfortunately we called Southern Mechanical in an emergency situation (HVAC out in the middle of August) and Tony came out immediately and helped walk me through our options. He also made himself available later that night to discuss with my husband in detail. Thank you so much!! Less
Jesse did a great job with fixing our AC. It has not run in about 5 days and he found the problem and took care of it in an hour or so. This was our first repair with Southern Comfort after they merged with Allied American and so far we have been pleased with the quick & efficient service.... More
Jesse did a great job with fixing our AC. It has not run in about 5 days and he found the problem and took care of it in an hour or so. This was our first repair with Southern Comfort after they merged with Allied American and so far we have been pleased with the quick & efficient service. Less
We called Southern Comfort on Saturday afternoon and they came out on Monday. Excellent service and communication. Life savers!!
Super nice guy, professional, very thorough, love Southern Comfort Mechanical
Very quickly diagnosed the problem and friendly.
Ivan was amazing. He already had an idea of what was wrong with my HVAC. He went right to work on confirming his diagnosis and went right to work on correcting the problem. Problem resolved. Thanks Ivan and SCM.... More
Ivan was amazing. He already had an idea of what was wrong with my HVAC. He went right to work on confirming his diagnosis and went right to work on correcting the problem. Problem resolved. Thanks Ivan and SCM. Less
Once again AMAZING service. Josh is professional and able to explain things in terms I can understand. I highly recommend these folks for any HVAC work you need done!... More
Once again AMAZING service. Josh is professional and able to explain things in terms I can understand. I highly recommend these folks for any HVAC work you need done! Less
I highly recommend Southern Comfort Mechanical for your HVAC needs. Josh, the technician who was sent over, was extremely knowledgeable and helpful. He was very thorough in evaluating our problem and did a great job explaining what the issues were and what options we had in repairing it.... More
I highly recommend Southern Comfort Mechanical for your HVAC needs. Josh, the technician who was sent over, was extremely knowledgeable and helpful. He was very thorough in evaluating our problem and did a great job explaining what the issues were and what options we had in repairing it. Less
Ivan was extremely professional and knowledgeable! He was able to diagnose the issue and fix it quickly. Highly recommend!
Tony arrived on time. Was very professional and friendly and took time to explain everything he was checking and calculating as he evaluated what type of AC we needed.... More
Tony arrived on time. Was very professional and friendly and took time to explain everything he was checking and calculating as he evaluated what type of AC we needed. Less
I needed quotes on reventing along with duct work and drainage. David patiently explained me possible solutions and Im waiting for the detailed quotes. I would recommend Southern Comfort for your HVAC needs.... More
I needed quotes on reventing along with duct work and drainage. David patiently explained me possible solutions and Im waiting for the detailed quotes. I would recommend Southern Comfort for your HVAC needs. Less
Great experience with Josh he was honest, friendly and professional. He went above and beyond to find the issue for us!
Very patient and helpful.
Matthan is an exceptional technician who is very in knowledgeable & thoughtful and takes the time to answer any questions you may have! I appreciate that level of customer service!!... More
Matthan is an exceptional technician who is very in knowledgeable & thoughtful and takes the time to answer any questions you may have! I appreciate that level of customer service!! Less
Have used Allied American for years.Company has changed name, to Southern Comfort, but still great service & would recommend to anyone..
Amazing service! Above and beyond!
Professional, helpful, knowledgeable, caring, courteous, and efficient. Technician helper is good
David is an amazing diagnostician - a TRULY rare commodity. He explained the situation in real-time, what he found & problem resolution. AMAZING👍
Matt did an excellent job in finding the issue with my a/c unit! I highly recommend this company anf Matt.
My first experience with SoCoMech was excellent. Easy scheduling and Ivan Ironman Stuart was a huge help. He talked me through what he was doing and showed me a few things. No rush, great service, fees seemed fair. Thanks team!!!... More
My first experience with SoCoMech was excellent. Easy scheduling and Ivan Ironman Stuart was a huge help. He talked me through what he was doing and showed me a few things. No rush, great service, fees seemed fair. Thanks team!!! Less
Andrew is a great technician.
I got an appointment super quick. Was very easy to schedule. My tech Josh was a rock star. Explained everything in terms I could understand and even showed me pictures when he was explaining. I appreciate the great service! I definitely recommend these folks.... More
I got an appointment super quick. Was very easy to schedule. My tech Josh was a rock star. Explained everything in terms I could understand and even showed me pictures when he was explaining. I appreciate the great service! I definitely recommend these folks. Less
Very knowledgeable technician.great attitude!
Jesse was on time He was attentive, courteous and efficient.
He was on time, took care of everything quickly, great job!
Technician was prompt and very responsive. Got my A/C back on quickly and efficiently.
He gave us competitive pricing and seemed knowledgeable.
Andrew is very polite very professional and did a wonderful job. I would highly recommend him to anyone and I hope if I have another problem you assign him to me.... More
Andrew is very polite very professional and did a wonderful job. I would highly recommend him to anyone and I hope if I have another problem you assign him to me. Less
Professional, thorough and polite. Went through all the options to solve our upstairs unit issue and willing to work pricing.
SCM sent Joshua out to check our AC unit and find out why it wasn’t cooling efficiently. He was able to identify the problem and educate me as to what was going on and what needed to be fixed. Josh was very professional and very knowledgeable. I would recommend him and Southern Comfort Mechanical to anyone.... More
SCM sent Joshua out to check our AC unit and find out why it wasn’t cooling efficiently. He was able to identify the problem and educate me as to what was going on and what needed to be fixed. Josh was very professional and very knowledgeable. I would recommend him and Southern Comfort Mechanical to anyone. Less
Joshua did a great job.,was not able to get my A/C going due to needed replacement parts. He did go to the shop and bring out a portable cooler to get through the night.Didn't expect anyone to come this late in the day.... More
Joshua did a great job.,was not able to get my A/C going due to needed replacement parts. He did go to the shop and bring out a portable cooler to get through the night.Didn't expect anyone to come this late in the day. Less
David and his partner did a good job for us today
Fantastic service, very personable, shared all findings and well documented with system readings, pictures, and recommendations.
The whole team was so friendly, it was so easy to text and set up an appointment and they were so responsive to our needs. The tech that came was efficient and respectful. Didn’t try to upsell anything, just gave it to us straight. We will definitely turn to this company for our AC needs for as long as we live in DFW.... More
The whole team was so friendly, it was so easy to text and set up an appointment and they were so responsive to our needs. The tech that came was efficient and respectful. Didn’t try to upsell anything, just gave it to us straight. We will definitely turn to this company for our AC needs for as long as we live in DFW. Less
Both guys a remarkable job on an old unit. Stars ⭐️ to both
Great job very professional very nice
Ivan with Southern Comfort came to the rescue quickly! The Southern Comfort Team are honest and trustworthy. Our condenser fan stopped working and he was able to replace it immediately, which is great since it is 100 degrees today and hot all weekend! Great job at reasonable prices! Thanks Southern Comfort!... More
Ivan with Southern Comfort came to the rescue quickly! The Southern Comfort Team are honest and trustworthy. Our condenser fan stopped working and he was able to replace it immediately, which is great since it is 100 degrees today and hot all weekend! Great job at reasonable prices! Thanks Southern Comfort! Less
Figured out the problem and suggested multiple options to fix. Kept is simple and honest. Thanks
First time to use Southern Comfort Mechanical . They are awesome! Highly recommend!
Joshua did a wonderful job. He was professional and efficient.
Fast efficient service. Very knowledgeable and professional Technician. Great communication on service call arrival time.
Showed up on time, checked A/C, was professional and knowledgable.
Great company! Our AC was failing and beginning of summer in Texas is not the greatest time to have your AC fail. Southern Comfort Mechanical exceeded expectations on how quickly they could address the problem. They even were able to provide great financing. Wes went above and beyond to make sure our HVAC system, for a house built in 1996, would not fail us this summer.... More
Great company! Our AC was failing and beginning of summer in Texas is not the greatest time to have your AC fail. Southern Comfort Mechanical exceeded expectations on how quickly they could address the problem. They even were able to provide great financing. Wes went above and beyond to make sure our HVAC system, for a house built in 1996, would not fail us this summer. Less
Very thorough- diagnosed step by step and showed me results as it was being tested with good explanations for what the test did, what the gauges showed and alternatives for repair. Very happy with results!... More
Very thorough- diagnosed step by step and showed me results as it was being tested with good explanations for what the test did, what the gauges showed and alternatives for repair. Very happy with results! Less
Top notch service - great staff - Southern Comfort is some kind of wonderful! In the HVAC universe, they RULE!
Outstanding service
Cody was great. Very efficient and helpful in explaining the details of the system
David did a great job. We have 4 units and he and his assistant did an incredible job diagnosing some issues and helping us keep our a/c units in good order. We are members of Southern Comforts program and they are the best we have found here in Flower Mound. Great work, honest, reliable.... More
David did a great job. We have 4 units and he and his assistant did an incredible job diagnosing some issues and helping us keep our a/c units in good order. We are members of Southern Comforts program and they are the best we have found here in Flower Mound. Great work, honest, reliable. Less
This company is outstanding!😁
prompt and friend service. Explained problem, repairs needed and price. Very courteous.
Andrew represented the company well. He was professional, knowledgeable and articulate. He answered all my questions and made great recommendations to support maintenance of my air conditioner. Thank you Andrew!... More
Andrew represented the company well. He was professional, knowledgeable and articulate. He answered all my questions and made great recommendations to support maintenance of my air conditioner. Thank you Andrew! Less
ur heat stopped working down stairs a month ago. We called A1 service. They came out for 100.00 and gave me a quote of 913.Then, I got a second opinion. He came out said it was the circuit board and about 350. 00 to replace, but wasnt sure if he could get the parts, and after 3 weeks couldn’t get ahold of him.Had another company, one hour AC service come out for 59 dollars to look at it, he said ... More
ur heat stopped working down stairs a month ago. We called A1 service. They came out for 100.00 and gave me a quote of 913.Then, I got a second opinion. He came out said it was the circuit board and about 350. 00 to replace, but wasnt sure if he could get the parts, and after 3 weeks couldn’t get ahold of him.Had another company, one hour AC service come out for 59 dollars to look at it, he said it was both parts. He said they could do it for 5200.00 I asked him, how much for just the blower, 2900. I said, A1 service said they would only charge me 913 for labor and that part. I told him no thank you. I gave them 3 stars because they were able to come out right away.I called the company that our Unit is from, and come to find out, our parts are still under warranty. Heads up, the guy qouted me 5200, called the same company I called and found out who installed the AC unit.I called Southern Comfort HVAC which is the company that installed the unit, they said, they can order the parts since I already had someone tell me what it was. They came out during a snow storm and installed the parts for only 250.00 it’s working like a gem.Fast forward: My AC was not working properly. I called and explained the situation. They came out fixed it. What’s important here is, because it was something on their end, it was covered under warranty. They were honest about it. They could have said it was something else. We will only go through this company from now on. Less
Tony was quite polite, knowledgeable and did not try to up sell us into something we didn’t need. We knew what we needed and he gave us a fair price for the work. Work was scheduled in a timely manner. We are quite pleased.... More
Tony was quite polite, knowledgeable and did not try to up sell us into something we didn’t need. We knew what we needed and he gave us a fair price for the work. Work was scheduled in a timely manner. We are quite pleased. Less
Knowledgeable and very nice person. Matt show great attention to detain and detected a subtle abnormality causing the problem
Matthan was awesome. Great job, great company. We are moving and will use this company at our new address.
Southern comfort did a great job and was very detailed and cost conscious with their approach. We were very impressed with Mathan.
Andrew was great at diagnosing out issue. Very cordial and professional. I recommend Southern Comfort Mechanical.
Matt did a great job for us. He was fast detailed and courteous. Highly recommend Southern Comfort!
I reached out to Southern Comfort after they acquired Allied American who had installed or worked on every air conditioner in my houses since 1999. I loved them and was super sad to find out that they deservedly retired, but I was hopeful that I was in good hands. I was in fact, in the best hands of Josh Fry who just left a few minutes ago. My 13-month-old upstairs unit just wasn't blowing cold ... More
I reached out to Southern Comfort after they acquired Allied American who had installed or worked on every air conditioner in my houses since 1999. I loved them and was super sad to find out that they deservedly retired, but I was hopeful that I was in good hands. I was in fact, in the best hands of Josh Fry who just left a few minutes ago. My 13-month-old upstairs unit just wasn't blowing cold and the air was a bit humid. Through a series of small tweaks throughout my house in each room and some larger installation adjustments, I am in better shape than ever. After working with Josh and the nice lady who answered my phone call, I can tell that the great customer focus that Allied American had hasn't gone away. From start to finish they took care of me and I now have 60-degree air pushing quickly out all of my vents. I'm a very happy customer and I'll continue to use the Southern Comfort team moving forward. Thanks again Josh! Less
I reached out to Southern Comfort after they acquired Allied American who had installed or worked on every air condition in my houses since 1999. I loved them and was super sad to find out that they deservedly retired, but I was hopeful that I was in good hands. I was in fact, in the best hands of Josh Fry who just left a few minutes ago. My 13-month-old upstairs unit just wasn't blowing cold an... More
I reached out to Southern Comfort after they acquired Allied American who had installed or worked on every air condition in my houses since 1999. I loved them and was super sad to find out that they deservedly retired, but I was hopeful that I was in good hands. I was in fact, in the best hands of Josh Fry who just left a few minutes ago. My 13-month-old upstairs unit just wasn't blowing cold and the air was a bit humid. Through a series of small tweaks through my house in each room and some larger installation adjustments, I am in better shape than ever. After working with Josh and the nice lady who answered my phone call, I can tell that the great customer focus that Allied American had hasn't gone away. From start to finish they took care of me and I now have 60 degree air pushing quickly out all of my vents. I'm a very happy customer and I'll continue to use the Southern Comfort team moving forward. Thanks again Josh! Less
Having been on both sides as a former employee and years later as a customer, I can't say enough good things about them.
David is very friendly and professional. Got my system cleared for a problem-free summer. I felt very comfortable having them in my home to service my system. Thank you!... More
David is very friendly and professional. Got my system cleared for a problem-free summer. I felt very comfortable having them in my home to service my system. Thank you! Less
08/17/2024 Joshua was my technician today and as usual he did an excellent job! Today I just had my second encounter with Southern Comfort Mechanical. Jesse was my technician this time. He was thorough and answered all my questions and helped me figure out what was going on with my thermostat, as well as gave me information on how to set it during these dog days of summer. Once again, great serv... More
08/17/2024 Joshua was my technician today and as usual he did an excellent job! Today I just had my second encounter with Southern Comfort Mechanical. Jesse was my technician this time. He was thorough and answered all my questions and helped me figure out what was going on with my thermostat, as well as gave me information on how to set it during these dog days of summer. Once again, great service from this company! Fast, convenient, affordable! Highly recommend this company! I can’t say enough about Southern Comfort Mechanical. They apparently merged with Allied American who was our long time AC service provider, but we had not called them in quite some time. My first call encounter was with Carrie when I called for service. She was so nice and accommodating and got us on the schedule quickly. Joshua was my service technician and even from the call prior to his arrival he was so genuinely kind. Once he arrived he was polite and answered any questions I had. I showed him the locations of what I had called them for and he got right to it updated me along the way. Joshua was super knowledgeable in explaining the diagnosis and went above and beyond to fix the problem. I would highly recommend this company! Less
Cody is the best! He always explains exactly what the issue or non-issue is. Oh! Thank you to Mason and Kari too!
Ivan did an excellent job. He is knowledgeable and has great customer service skills. Thank You Sir!!
Tommy did a thorough job. He diagnosed rodent damage to our wiring, corrected it and tested the system. Very detailed approach to solving our problem. We are very satisfied.... More
Tommy did a thorough job. He diagnosed rodent damage to our wiring, corrected it and tested the system. Very detailed approach to solving our problem. We are very satisfied. Less
Great people and fantastic communications. Extremely happy with Southern Comfort Mechanical professionalism.
Ivan was very friendly and seemed to be very knowledgeable. He checked AC inside and outside and provided an estimate for replacement of the unit He provided an estimate for replacing only the unit in the attic and an estimate for complete replacement of AC inside and outside. I was completely satisfied with Ivan.... More
Ivan was very friendly and seemed to be very knowledgeable. He checked AC inside and outside and provided an estimate for replacement of the unit He provided an estimate for replacing only the unit in the attic and an estimate for complete replacement of AC inside and outside. I was completely satisfied with Ivan. Less
In a nutshell, AMAZING!! You won’t regret using their services!
Super helpful and detailed. Explained everything!
The technician that serviced our house, Matthew, was friendly and thorough. He kept us up to date on the step he was taking to diagnose our condenser issues. I would recommend Southern Comfort Mechanical to anyone.... More
The technician that serviced our house, Matthew, was friendly and thorough. He kept us up to date on the step he was taking to diagnose our condenser issues. I would recommend Southern Comfort Mechanical to anyone. Less
Ivan was able to make it a day early to help resolve our HVAC issues. He was friendly, professional, and very transparent in describing our problem. Ivan saved the day and got us up and running in no time. I’ve always appreciated Southern Comfort and hope they continue to send Ivan to our home in the future.... More
Ivan was able to make it a day early to help resolve our HVAC issues. He was friendly, professional, and very transparent in describing our problem. Ivan saved the day and got us up and running in no time. I’ve always appreciated Southern Comfort and hope they continue to send Ivan to our home in the future. Less
Courteous, friendly and answered all my questions. A pleasure to work with.
Amazing service. Honest and upfront and technician really answered my questions so I could understand. I would highly recommend this company !!!
Joshua repaired one of our AC units and was very polite, professional and helpful. We have had a lot of problems with our AC and Southern Comfort has been honest and understanding to deal with, standing behind their services and warranties when things didn't seem to go the way we would have liked.I would recommend them!... More
Joshua repaired one of our AC units and was very polite, professional and helpful. We have had a lot of problems with our AC and Southern Comfort has been honest and understanding to deal with, standing behind their services and warranties when things didn't seem to go the way we would have liked.I would recommend them! Less
The best part of my experience was that the mechanic came exactly at 12 pm when, like all other companies, I was given a 4 hour window starting at 12. Nobody likes to wait through those windows! The mechanic was very professional and quickly found the problem in my refrigerator. After a few days it is still running better then it has in a long time. Thank you!... More
The best part of my experience was that the mechanic came exactly at 12 pm when, like all other companies, I was given a 4 hour window starting at 12. Nobody likes to wait through those windows! The mechanic was very professional and quickly found the problem in my refrigerator. After a few days it is still running better then it has in a long time. Thank you! Less
We've been using Southern Comfort Mechanical for the majority of the time we've lived in our home for the past 9 years. The customer service is great! We had them install a new system a few years ago and had zero issues with the install process and the system has been working great. We have the comfort club membership which is nice because they text you when it's time to schedule seasonal mainten... More
We've been using Southern Comfort Mechanical for the majority of the time we've lived in our home for the past 9 years. The customer service is great! We had them install a new system a few years ago and had zero issues with the install process and the system has been working great. We have the comfort club membership which is nice because they text you when it's time to schedule seasonal maintenance so it's easy to stay on top of that. We recently had an issue where a callback was necessary and an appointment was scheduled same day. Our technician Matthan arrived on time, identified the issue and remedied it quickly. Less
Very efficient and informative diagnostic visit with simple repair. Happy to use them for any future needs
Josh was excellent, very professional.
EXCELLENT SERVICE! Went above and beyond to get our air conditioner working again! Very Professional!
Excellent communication and thorough.
I would definitely recommend this company for heating and air-conditioning services. We have used them multiple times and had great service each time. . Cody was very helpful and explained everything.... More
I would definitely recommend this company for heating and air-conditioning services. We have used them multiple times and had great service each time. . Cody was very helpful and explained everything. Less
Matthan was super nice and did the job in a timely manner. He checked back to make sure everything was a-ok! Thanks, Matthan!
Technician communicated his ETA accurately, showed up and was professional and courteous. Wore boot coverings in the house, asked permission to go into rooms and spaces. Seemed genuine and was helpful and explained HVAC common issues and repairs etc.... More
Technician communicated his ETA accurately, showed up and was professional and courteous. Wore boot coverings in the house, asked permission to go into rooms and spaces. Seemed genuine and was helpful and explained HVAC common issues and repairs etc. Less
I called Southern Comfort for my spring ac maintenance. I made the appointment, Cody called to let me k ow he was o. His way. He was courteous, attentive, and swerved my questions, offered solutions and explained what the solutions entailed. He was thoughtful to close the back gate as it was before he went to backyard.I would recommend Southern Comfort.... More
I called Southern Comfort for my spring ac maintenance. I made the appointment, Cody called to let me k ow he was o. His way. He was courteous, attentive, and swerved my questions, offered solutions and explained what the solutions entailed. He was thoughtful to close the back gate as it was before he went to backyard.I would recommend Southern Comfort. Less
These guys are real pros. They show up when they say they will, they know what needs to be done and then they do it and come in under budget...every time. Thanks Cody.... More
These guys are real pros. They show up when they say they will, they know what needs to be done and then they do it and come in under budget...every time. Thanks Cody. Less
Josh is fantastic! Honest, thorough, and friendly. Simply the best tech out there!
Andrew from Southern Comfort Mechanical did a stellar job servicing our AC and furnace. Fast, friendly, and professional, he serviced both systems in under an hour. I would definitely recommend Andrew and Southern Comfort for any AC or furnace service needs.... More
Andrew from Southern Comfort Mechanical did a stellar job servicing our AC and furnace. Fast, friendly, and professional, he serviced both systems in under an hour. I would definitely recommend Andrew and Southern Comfort for any AC or furnace service needs. Less
Matt was great! Very professional!
Ivan, our tech, was great in every way. He was prompt, friendly, knowledgeable, proficient, and thorough. We hope we can get him back for the Fall check up.👍🤠... More
Ivan, our tech, was great in every way. He was prompt, friendly, knowledgeable, proficient, and thorough. We hope we can get him back for the Fall check up.👍🤠 Less
Andrew was very polite and knowledgeable. He gave me multiple options and allowed me to get work done while he made the repairs quickly. Great experience!... More
Andrew was very polite and knowledgeable. He gave me multiple options and allowed me to get work done while he made the repairs quickly. Great experience! Less
Quick service and Josh did a great job! Will definitely use them again.
Tommie and his team were fantastic. They were super clean, courteous and explained everything I needed to know about my new system. Thanks.
This company is evil. Do not trust them. I believe they paid for all the 5 star reviews or those reviews are from the workers spouses. I hired them to do a job and because of how nice they seemed I was excited to hire them. Fast forward, they never completed the job. I called them about it and they brought a guy out who said they made a mistake and it would cost me additional thousands of dollars... More
This company is evil. Do not trust them. I believe they paid for all the 5 star reviews or those reviews are from the workers spouses. I hired them to do a job and because of how nice they seemed I was excited to hire them. Fast forward, they never completed the job. I called them about it and they brought a guy out who said they made a mistake and it would cost me additional thousands of dollars. I believe they lied to get me to pay more in the end. Be careful of this company. RUN FOR YOUR LIFE! I wish I read a review like this before hiring them. I am posting this review on both their accounts so people can see they are frauds. Less
Southern Comfort is so great! Matthan our tech was kind, and thorough. Every time we use Southern Comfort, they are honest and very reasonable in their pricing. Highly recommend. We have bought and system from them and had them repair our older system twice.... More
Southern Comfort is so great! Matthan our tech was kind, and thorough. Every time we use Southern Comfort, they are honest and very reasonable in their pricing. Highly recommend. We have bought and system from them and had them repair our older system twice. Less
We are very pleased with the service provided by Southern Comfort Mechanical. Matthan was our technician and he provided all the information we needed when he was doing a maintenance check on our HVAC system.... More
We are very pleased with the service provided by Southern Comfort Mechanical. Matthan was our technician and he provided all the information we needed when he was doing a maintenance check on our HVAC system. Less
Cody did a great efficient job getting my system fixed and in great operating order. Very knowledgeable and professional technician.
Joshua and his partner provided excellent service today! Not only were they determined to fix the problem (and did) but they were professional and friendly as well. I strongly recommend Southern Comfort Mechanical based on our experience with these gentlemen! Great work, guys 👏👏... More
Joshua and his partner provided excellent service today! Not only were they determined to fix the problem (and did) but they were professional and friendly as well. I strongly recommend Southern Comfort Mechanical based on our experience with these gentlemen! Great work, guys 👏👏 Less
Thank you for the excellent service and work on the HVAC system to make sure we're ready for the season. I will definitely recommend you to my friends and family.... More
Thank you for the excellent service and work on the HVAC system to make sure we're ready for the season. I will definitely recommend you to my friends and family. Less
Ivan was very professional
I have to be one of the most fortunate people to have had the opportunity to work with Southern Comfort regarding my HVAC problems. They not only underbid every contractor I received estimates from they also redesigned my system to make it more efficient and offered discounts on one of the best systems available (Trane) they installed our new replacement system in a timely and professional manne... More
I have to be one of the most fortunate people to have had the opportunity to work with Southern Comfort regarding my HVAC problems. They not only underbid every contractor I received estimates from they also redesigned my system to make it more efficient and offered discounts on one of the best systems available (Trane) they installed our new replacement system in a timely and professional manner. What amazes me the most is the quietness of our new system and the cost savings incurred. They deserve 10 stars Less
THIS COMPANY IS 10 STAR!!! We use them for all our retail stores and NOTHING COMPARES TO THEM & THEIR CUSTOMER SERVICE -- THE BEST OF THE BEST!!! IVAN IS LITERALLY 100 STAR SERVICE TOO :)... More
THIS COMPANY IS 10 STAR!!! We use them for all our retail stores and NOTHING COMPARES TO THEM & THEIR CUSTOMER SERVICE -- THE BEST OF THE BEST!!! IVAN IS LITERALLY 100 STAR SERVICE TOO :) Less
I received great service. On time and professional. He assessed the issue, told me my options and proceeded.
Great service for the past 10 years!
Joshua did a great job. Very professional and informative.
Great job from new technician! Would like him to come again.
Fast service, came out day after I called, but took his time servicing the system. Very nice, very professional and very thorough. Looking forward to being a long term customer.... More
Fast service, came out day after I called, but took his time servicing the system. Very nice, very professional and very thorough. Looking forward to being a long term customer. Less
Excellent service - very thorough and professional
Excellent service, Andrew did a great job, ensuring everything was checked on maintenance day. I highly recommend it! Thank you!
There is one word to express the work from Southern Comfort—Wonderful! Technicians were here all day and never stopped
Johnathan was very helpful and concerned with my problem.
Jonathan was awesome. Called prior to coming, gave us time to explain what was going on and was able to fix our dryer same day. He took the time to show me the broken heating element and shared advice on how to avoid such issues in the future. He was professional, quick and friendly.... More
Jonathan was awesome. Called prior to coming, gave us time to explain what was going on and was able to fix our dryer same day. He took the time to show me the broken heating element and shared advice on how to avoid such issues in the future. He was professional, quick and friendly. Less
He was courteous, knowledgeable and professional. He did a great job!
Jonathon was very knowledgeable and helped me understand what the problem was.
They were kind and thorough! Recommend! Plus Johnathan was sweet and great with our whole fam. Even the two crazy dogs and curious toddler. And now the heater works!... More
They were kind and thorough! Recommend! Plus Johnathan was sweet and great with our whole fam. Even the two crazy dogs and curious toddler. And now the heater works! Less
Josh, the tech that came out was great! Personable, knowledgable and readily answered my "hundred questions", explaining things along the way. His level of integrity and experience impressed me to the point I signed up for their annual maintenance program and will request him specifically in the future. Thank you Josh! Update: 7/30/24 Josh did come out again at my request for ac service; again... More
Josh, the tech that came out was great! Personable, knowledgable and readily answered my "hundred questions", explaining things along the way. His level of integrity and experience impressed me to the point I signed up for their annual maintenance program and will request him specifically in the future. Thank you Josh! Update: 7/30/24 Josh did come out again at my request for ac service; again, as described previously - great guy, knowledgable - with integrity - unfortunately a rarity in todays world. Less
Fixed my hvac today before the cold weather comes in. They provide prompt and reliable service
Jonathan was awesome! He was thorough, knowledgeable and diagnosed the issue quickly. He cleaned up well and left everything just as he found it. We would highly recommend him and the company!... More
Jonathan was awesome! He was thorough, knowledgeable and diagnosed the issue quickly. He cleaned up well and left everything just as he found it. We would highly recommend him and the company! Less
Personnel and technician were very informative and professional. We will be calling them with whatever future needs we may have. Good job, guys, kudos on your customer service!... More
Personnel and technician were very informative and professional. We will be calling them with whatever future needs we may have. Good job, guys, kudos on your customer service! Less
Joshua was very thorough and explained everything he found during his semi annual inspection
Tony was on time, knowledgeable and prompt with an estimate. Very personable.
Ivan... is an amazing, kind, resourceful and focused technician for Southern Comfort Mechanical. He is commented for task's challenge. I would absolutely recommend him!... More
Ivan... is an amazing, kind, resourceful and focused technician for Southern Comfort Mechanical. He is commented for task's challenge. I would absolutely recommend him! Less
Very professional. Great communication. All Good.
Very friendly, professional and efficient.
AWESOME tech and service!!
I have been using this company for decades since they were Allied American. The techs are prompt, honest and knowledgeable. I recommend this company to friends.... More
I have been using this company for decades since they were Allied American. The techs are prompt, honest and knowledgeable. I recommend this company to friends. Less
Was a little concerned when Southern acquired Allied but was gratified to see a familiar professional face (Jonathan) at my door. Very conscientious and attentive. Thank you.... More
Was a little concerned when Southern acquired Allied but was gratified to see a familiar professional face (Jonathan) at my door. Very conscientious and attentive. Thank you. Less
Very thorough and answered my questions patiently Will use Southern Comfort/Tommie H again. Very pleased with the service. 😄
Excellent service
Quality service, informative and very professional during every interaction. So happy with the new relationship with SCM !
Andrew with Southern Mechanical was very thorough and knowledgeable when doing our heat maintenance. Great customer service!
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This is an extraordinary timeframe to Invest and procure sensible benefits with incredible signals on bitcoin and two fold exchange, with the assistance of MRS Eliana russel , she is the best record supervisor, she has been helping me. I began with just $2,000 and presently am getting incredible benefits like $17,030 upward you will pull out yourself, no additional commissions. whenever intrigued you can reach her straightforwardly on her; Email;[email protected] WhatsApp: +17734138075 Less
very fast and very professional good attitude
Tommie and David were part of our new Trane Heat Pump and ductwork installation crew back in Dec. 2022. Today they performed the Comfort Club fall maintenance check on the entire system.Tommie explained in detail all the check points and safety measures performed, and even offered ways to improve our comfort level this winter. The same courtesy and skilled expressed during the 2022 installation ... More
Tommie and David were part of our new Trane Heat Pump and ductwork installation crew back in Dec. 2022. Today they performed the Comfort Club fall maintenance check on the entire system.Tommie explained in detail all the check points and safety measures performed, and even offered ways to improve our comfort level this winter. The same courtesy and skilled expressed during the 2022 installation was still evident with today’s visit! Thanks, and blessings to you guys and Southern Comfort Mechanical this Christmas season…Armando H. Less
Joshua was excellent. Very thorough and professional.
Southern Comfort Mechanical just purchased my HVAC company, Allied American here in Flower Mound TX. They are off to a good start. Will keep you posted, especially after they have done a repair or replacement.... More
Southern Comfort Mechanical just purchased my HVAC company, Allied American here in Flower Mound TX. They are off to a good start. Will keep you posted, especially after they have done a repair or replacement. Less
It’s a very good service!
Tommie had a great attitude and was very helpful.
Our experience was excellent from beginning to end. Kat was very professional and had us set up right away for our dryer repair. The technician Jonathon M. was able to get to us early and promptly identified the issue and got us taken care of immediately.... More
Our experience was excellent from beginning to end. Kat was very professional and had us set up right away for our dryer repair. The technician Jonathon M. was able to get to us early and promptly identified the issue and got us taken care of immediately. Less
Southern Comfort has provided us with exceptional service for years. I appreciate the fact they will take the time to really break things down and explain them to me so I understand what's going on and why. They are very responsive and always punctual and professional.... More
Southern Comfort has provided us with exceptional service for years. I appreciate the fact they will take the time to really break things down and explain them to me so I understand what's going on and why. They are very responsive and always punctual and professional. Less
Jonathon did a great job with our repair. I always recommend this company to anyone I know with appliance issues and HVAC needs.
Technician fixed without charge an issue that was unresolved for 30 years.
Cody was wonderful. Very professional and knowledgeable.
Perfect and professional service as always! Thank you for taking care of my system.
Very thorough, answering all of my questions and he put up my dogs when they escaped their enclosure.
Two thumbs up👍👍! Keep up the good work!
Very professional and competent!
Great job to Andrew and his teammate. He took care of my ac system and the vent cleaning with flying colors! Thanks so much, highly recommend
Third visit April 24, 2024 to complete two tasks :(1) install Clean effects controller/door - thought to be malfunctioning from previous visit do new part was ordered and (2) Repair clothes dryer. Turns out new Clean Effects door was not required but rather hinge on original door was slightly bent and not properly engaging a switch to sctivate unit. Small repair made. No charge. Original door re... More
Third visit April 24, 2024 to complete two tasks :(1) install Clean effects controller/door - thought to be malfunctioning from previous visit do new part was ordered and (2) Repair clothes dryer. Turns out new Clean Effects door was not required but rather hinge on original door was slightly bent and not properly engaging a switch to sctivate unit. Small repair made. No charge. Original door reinstalled. Dryer was rebuilt with new idler pulley, belt and rollers. No more noise. Jonathan is a great technician. Honest about Clean Effects issue. All work was effective and costs lower than I expected. Good communicator. Jonathan seems to be well trained, honest and effective. And on-time. Always wears disposable booties. Careful with all parts disassembling clothes dryer. Cannot say enough good things about Tech Jonathan and Service Manager Wesley. Second visit April 10, 2024. Cooling systems Spring inspection. On time. No issues on base check. But Clean Effects electronic panel/door stopped functioning. New door ordered under warranty but I must pay labor. Reasonable. Here about 3-1/2 hours. And must return once new part is in hand. So far very pleased with quality and such with transition to new company (Southern Comfort) from Allied American (previous owner and company). Today’s technician (Ivan Stewart) was on time. Professional and courteous. . This First visit by Southern Comfort to conduct heat check on two units. About Oct 2023. Was previous customer of Allied American for 6+ years. Always satisfied with Allied quality, professionalism, communication and promptness. Shoutout to Wesley - a great Tech and will hopefully maintain good quality as Service Mgr. Todays Tech Jonathan was also very good. No issues. Will reserve full judgement on SC until I have 2-3 more visits under my belt. Annual Maintenance Agreement on two units had already increased from about $279 to $319 May 2022 and now (Nov 2023 quoted) is $340 for two units. I understand inflation but will keep an eye on Southern Comfort quality, training, service and pricing until I become more confident with SC. Less
HIRE THIS COMPANY AT YOUR OWN RISK! I WAS FOOLED BY ALL THE 5 STAR REVIEWS! From the depths of my heart I deeply regret hiring southern mechanical. I’m leaving this review so you don’t make the same mistake I made. I wouldn’t wish this company on my worst enemy. Relax & let me tell you what happened. This past summer my studios a/c was broken. It was averaging 100+ degrees so you know we were ho... More
HIRE THIS COMPANY AT YOUR OWN RISK! I WAS FOOLED BY ALL THE 5 STAR REVIEWS! From the depths of my heart I deeply regret hiring southern mechanical. I’m leaving this review so you don’t make the same mistake I made. I wouldn’t wish this company on my worst enemy. Relax & let me tell you what happened. This past summer my studios a/c was broken. It was averaging 100+ degrees so you know we were hot! Because of the awesome reviews I contacted this company. They came in and gave me a diagnosis. Apparently my outside condenser was hit by a car and they just needed to change the condenser. I told Joshua to check inside the unit as well to be thorough. Joshua looked me in the eyes and said and I quote “Your broken a/c has nothing to do with the indoor unit. It’s the condenser outside”. Since I’m not the authority on hvac I took him at his word and I replied “Ok”. Joshua then gave me an invoice for $5,500. This was pricey but I was happy to pay so I can get my a/c working again! I was so happy that my a/c was finally working. About 2 hours after they completed the job my heart dropped to the ground. My a/c stopped working completely and it was 105 degrees outside. I was so upset & frustrated. I called them and they brought Joshua back out again the next day. After inspecting the unit, Joshua came to me looking very nervous and a bit frightened (like he had made a mistake). He said that I was right and that it was the condenser but also the indoor unit needed a coil. I said “Aha I knew it!” Joshua told me that he’ll email me a new invoice. I was confused as to why I’m getting another invoice since the previous work was incomplete. I get an invoice later on in the day saying that for them to fix the a/c they would need an additional $7600! And that they are still expecting me to pay the original $5500 even though my a/c was never fixed. So in total, a job that should’ve cost around $4k-$5k is now around $13,000. Unbelievable! If they had told me the complete work would cost me $13k I would’ve NEVER went with this company. Never. I feel like they played me for a fool. My insurance agent told me that hvac companies are known to do this. They give an invoice and then come back out and give you another invoice. This company is despicable. I hired them to fix my a/c and guess what MY A/C IS STILL NOT WORKING. The manager Mason told me that they will not be sending anyone out to fix the a/c coil and that I must pay the $5500 immediately. I couldn’t believe my ears. I asked Mason in what world is it ok to pay for work that is incomplete? I even called and spoke to the secretary. She was rude to me and told me that I must pay $5500 or else. I said “Ma’am, you want me to pay almost $6000 but my a/c DOES NOT WORK!” She rudely replied that unfortunately the inside needed work too. I said that is not my fault as I told Joshua to check the inside unit. I am not in the business of hvac. This company was supposed to diagnose the issue but they did not do it right. Whether it was cause they are sneaky and wanted more money or their workers just simply do not know what they are doing…I’ll never know. I have felt discriminated against by this company. I’m not sure if it’s because of my skin color or because I’m a woman. But this company did not take me seriously and now they are threatening me with legal talk. I wrote the companies legal rep and I said I will gladly pay (the original invoice) AFTER my a/c is working. For the love of God, do not let this company in your home or business. They are sneaky & will try to find ways to charge you more. I warned you. ALL I WANT IS A FIXED A/C! I’m will be awaiting their reply & I’ll debunk their lies with the good old truth. Less
This company is awful. Do not let the 5 star reviews fool you. They do not complete the work and then threaten you with legal talk to get their money. RUN FOR YOUR LIFE!... More
This company is awful. Do not let the 5 star reviews fool you. They do not complete the work and then threaten you with legal talk to get their money. RUN FOR YOUR LIFE! Less
Joshua did an amazing job. My impression was that he takes great pride in his work. He thoroughly checked my heating unit. He, also, checked the flow of air in my home. He has a warm and welcome presence. Joshua answered all of my questions with ease I highly recommend him to anyone who needs help in their home.... More
Joshua did an amazing job. My impression was that he takes great pride in his work. He thoroughly checked my heating unit. He, also, checked the flow of air in my home. He has a warm and welcome presence. Joshua answered all of my questions with ease I highly recommend him to anyone who needs help in their home. Less
Cody made pictures to show me exactly what he saw in the attic. Professional people doing good work.
Jonathon arrived exactly when scheduled. Provided explanations to my questions & was very considerate & respectful as I was on a work Web meeting.
Told them about issues with Heating and technician was sent promptly. But the business did not inform me of the $85 charge. I came to know only after the technician completed evaluation.... More
Told them about issues with Heating and technician was sent promptly. But the business did not inform me of the $85 charge. I came to know only after the technician completed evaluation. Less
Great technician very polite got the work done and it worked perfectly Tommy was very nice and informative
Tommie did a great job - explained what he was doing and kept me aware👍🏼
Great job by Ivan. Professional, on time and confirmed all was working well. Thanks !
Always good service on time
Andrew was very polite and explained in detail what he had checked and provided photos.
Called ahead of arrival to confirm timing was good. Arrived when he said he would Good customer service attitude and demeanor as well as professionalism. Performed the spring/summer maintenance quickly and efficiently.... More
Called ahead of arrival to confirm timing was good. Arrived when he said he would Good customer service attitude and demeanor as well as professionalism. Performed the spring/summer maintenance quickly and efficiently. Less
Tommie was very pleasant and helpful. He made sure we were comfortable while our air conditioner was out. He worked very quickly to restore it. Very professional.... More
Tommie was very pleasant and helpful. He made sure we were comfortable while our air conditioner was out. He worked very quickly to restore it. Very professional. Less
Great service for your $. They are so friendly, knowledgeable, and willing to help us save money. Really like this company!
Quick accurate diagnosis and estimate
The technician was extremely knowledgeable and knew exactly what the problem was.
Bob Lewis was great, professional and got the repair done quickly.
Ivan, was on time and very professional. He thoroughly explained everything he did on his service visit. Thank you John
Excellent It wasn’t Ivan, but we really liked him.
Matthan did a great job for us today. He was professional, courteous, and punctual. He listened to our concerns and addressed them.We highly recommend this company and this tech!... More
Matthan did a great job for us today. He was professional, courteous, and punctual. He listened to our concerns and addressed them.We highly recommend this company and this tech! Less
I have used this company for many years for 2 homes and I am always satisfied.
Ivan just left after completing our fall checkup and trust me, the heater is working perfectly and if it ever gets cold enough, the heater will keep us warm! He was thorough and professional. Thx for having folks like Ivan! Andrew just left and we're confident all's working with our AC system. It all starts though, with Kari in the office. She is responsive and helpful, also fun to work with... More
Ivan just left after completing our fall checkup and trust me, the heater is working perfectly and if it ever gets cold enough, the heater will keep us warm! He was thorough and professional. Thx for having folks like Ivan! Andrew just left and we're confident all's working with our AC system. It all starts though, with Kari in the office. She is responsive and helpful, also fun to work with whether on the phone or via text, she's great. Andrew was thorough and took his time even though it was his last call of the day (he told us), we appreciate his approach and help. Thanks to Kari for all her help, she makes it easy to do business with SCM. YAY - great team! Once again we had a great experience, Tommie and Dave came for our spring tune-up and were knowledgeable, efficient and fun! Glad your employees are consistent in their work ethic and above all, may not matter to most, but they are all fun - we like fun and good at your job at our house! Thanks for your help! Ivan was here this morning to complete the repair with the part that needed to ordered. He was knowledgeable, professional and fun, yep, a sense of humor is important in life, right?!? Kari called when the part came in and she was able to set it up the next day, thanks to her and Wes was on 'standby' when I had a question. This is a great group of folks who do great work. Thx! Jonathon was GREAT! He didn't give up, even in the cold he worked until he figured out what the problem was causing the error message. Oh, and he didn't lose his sense of humor! Thanks for having great folks like him and thanks for getting to our house as quickly as you did. Less
VG. On-time, thorough check of A/C and maintenance. Multi-year customer.
Been doing business with these folks for years. They do an excellent job at a fair price. They are ethical, honest and friendly.
Johnathon was very courteous and professional. He explained everything to me in easy to understand terms. I am confident that my hvac system is ready for the next season.Thank you, Johnathon!... More
Johnathon was very courteous and professional. He explained everything to me in easy to understand terms. I am confident that my hvac system is ready for the next season.Thank you, Johnathon! Less
What’s not to love about Allied American & Southern Comfort! We have been with Allied for nearly a decade & we so Appreciate & trust them! They have been taking care of our AC’s and all our appliances for years. Professional service, trustworthy prices, quick, efficient and even their admin staff are kind & helpful. We always trust our AC maintenance and appliance repair with Allied American. The... More
What’s not to love about Allied American & Southern Comfort! We have been with Allied for nearly a decade & we so Appreciate & trust them! They have been taking care of our AC’s and all our appliances for years. Professional service, trustworthy prices, quick, efficient and even their admin staff are kind & helpful. We always trust our AC maintenance and appliance repair with Allied American. They have recently merged with Southern Comfort and so far things have been smooth. But it’s fairly new. Today’s Fall maintenance was great! Jonathon was on time, super efficient, answered all our questions patiently and the work was top notch! We would love to have him come back for our spring maintenance also! Less
Robert was great!!! Really informative!
They did a very good job and kept us informed.
Tommie was great! Our AC went out and they came out very quickly, diagnosed the issue and got it all fixed all within less than an hour. We’ll definitely use Southern Comfort if we have any issues in the future... More
Tommie was great! Our AC went out and they came out very quickly, diagnosed the issue and got it all fixed all within less than an hour. We’ll definitely use Southern Comfort if we have any issues in the future Less
Very good service Mathan did a great job.
Jonathon Mooneyham was very honest, helpful, and friendly.
David and Tommie did a full replacement of our furnace and A/C and did an excellent job. Thanks for a job well done. We are very happy with our result.... More
David and Tommie did a full replacement of our furnace and A/C and did an excellent job. Thanks for a job well done. We are very happy with our result. Less
Cody, Has always done a great job and very professional.
Prompt, on time, understood the issue, resolved in a quick, professional manner. Excellent on-time service. Thank You!!!
Great response, professional service. Up and running Thank you
Wes with Southern Comfort Mechanical/Allied Appliance Repair did a great job identifying my problem, showing me where the ice maker was fried, and installing a new one. He was very polite and efficient.... More
Wes with Southern Comfort Mechanical/Allied Appliance Repair did a great job identifying my problem, showing me where the ice maker was fried, and installing a new one. He was very polite and efficient. Less
Fixed ice maker! Would call again.
WHAT???? I can’t believe he came out and found my system to be perfect. He didn’t lie and take my money. I will trust them forever. Want trustworthy?? Call them now... More
WHAT???? I can’t believe he came out and found my system to be perfect. He didn’t lie and take my money. I will trust them forever. Want trustworthy?? Call them now Less
Ivan flat out rocks. Professional and detail oriented. Did a great job and fixed all my problems. He is my HVAC tech moving forward. Thanks for taking care of my HVAC system.... More
Ivan flat out rocks. Professional and detail oriented. Did a great job and fixed all my problems. He is my HVAC tech moving forward. Thanks for taking care of my HVAC system. Less
Exceptional and professional Appliance mechanic. From start to finish although a difficult task they repaired a viking oven which is out of date for parts. Would recommend them unequivocally and would score them a 10 plus plus.... More
Exceptional and professional Appliance mechanic. From start to finish although a difficult task they repaired a viking oven which is out of date for parts. Would recommend them unequivocally and would score them a 10 plus plus. Less
Jonathon's professionalism, expertise, and willingness to take the time to explain what was going on with our system made getting our furnace back up and running reassuring. We will keep Southern Comfort's number on our refrigerator for easy access.... More
Jonathon's professionalism, expertise, and willingness to take the time to explain what was going on with our system made getting our furnace back up and running reassuring. We will keep Southern Comfort's number on our refrigerator for easy access. Less
Andrew responded to our scheduled appointment on time. It took him a while to troubleshoot the problem because it wasn't obvious. But he succeeded to pinpoint the problem, a sticky/malfunctioning coolant sensor valve. He arranged to provided us with a portable AC unit to cool our bedroom until the replacement component was available. Repair was thorough and complete, leaving us with a perfectly c... More
Andrew responded to our scheduled appointment on time. It took him a while to troubleshoot the problem because it wasn't obvious. But he succeeded to pinpoint the problem, a sticky/malfunctioning coolant sensor valve. He arranged to provided us with a portable AC unit to cool our bedroom until the replacement component was available. Repair was thorough and complete, leaving us with a perfectly cooled home. Good job Andrew! Thanks Southern Comfort! Less
Wess was very knowledgeable.
Ivan provided a very professional and courteous service! After diagnosing the issue, he took the time to clearly explain the problem and solution. We would recommend Southern Comfort and Ivan to anyone who needs to resolve a problem with their A/C system... More
Ivan provided a very professional and courteous service! After diagnosing the issue, he took the time to clearly explain the problem and solution. We would recommend Southern Comfort and Ivan to anyone who needs to resolve a problem with their A/C system Less
Cody was great as always
Our downstairs AC unit was not cooling well. We called this company because their A-1 group installed it. A tech arrived and was here for almost 2 hrs before he told us he was not sure what was wrong but said he needed to add 9 pounds of coolant. He said he did not know if there was a leak and it would take another service call (and service fee) to test and find out. I suggested he call a peer. A... More
Our downstairs AC unit was not cooling well. We called this company because their A-1 group installed it. A tech arrived and was here for almost 2 hrs before he told us he was not sure what was wrong but said he needed to add 9 pounds of coolant. He said he did not know if there was a leak and it would take another service call (and service fee) to test and find out. I suggested he call a peer. Another arrived and within 15 minutes we were told there was a leak in the attic coil and the outside condeser. They recommended replacement of both and would send a quote. This non-fix cost us $1400. Soon we were being called to follow-up on their quote. I related our poor experience. I was told by the rep that he would have the company president call me. That never happened. We feel scammed. Less
Every team working at our home has been wonderful! Thank you Andrew for today’s check up!!
Cody was helpful, informative, and patient when explaining not only the repairs needed on my AC, but some ways to help maintain it afterwards.
I had a very good experience with this company. They were very professional and explained everything very thoroughly to me. I received several different options as solutions to my issue not just the one that would be most expensive. Thankful I found a trustworthy company they are hard to come by these days.... More
I had a very good experience with this company. They were very professional and explained everything very thoroughly to me. I received several different options as solutions to my issue not just the one that would be most expensive. Thankful I found a trustworthy company they are hard to come by these days. Less
Our brand new system(installed by Allied)stopped cooling the house & we called for service & found out that SouthernnComfort Mech purchased them. They did not hesitate for one second and got someone to the house the next day(Joshua) only to find out nothing was wrong with the unit & we must have had a power outage to cause the compressor to shut off. He was extremely knowledgeable & told us exact... More
Our brand new system(installed by Allied)stopped cooling the house & we called for service & found out that SouthernnComfort Mech purchased them. They did not hesitate for one second and got someone to the house the next day(Joshua) only to find out nothing was wrong with the unit & we must have had a power outage to cause the compressor to shut off. He was extremely knowledgeable & told us exactly what happened. Will definitely be using them again & taking out a service contract for the future! Less
Ivan did a great job updating my unit to code and getting it ready for the winter! Awesome work all around!
Cody was the repair man that came to our home when our AC went out. He was on time, very professional, yet friendly and had the problem fixed quickly. We greatly appreciated his expertise!... More
Cody was the repair man that came to our home when our AC went out. He was on time, very professional, yet friendly and had the problem fixed quickly. We greatly appreciated his expertise! Less
Very good service done with a fair price by courteous and professional employees. Also, very responsive and provided with proper communication and follow up.... More
Very good service done with a fair price by courteous and professional employees. Also, very responsive and provided with proper communication and follow up. Less
Wes was on time and able to quickly diagnose and solve the problem. He takes proper care of countertops and the rest of our belongings as he does his work.... More
Wes was on time and able to quickly diagnose and solve the problem. He takes proper care of countertops and the rest of our belongings as he does his work. Less
Cody was polite and quick to diagnose our refrigerator problem. He ordered the necessary part and showed us how we can adjust the refrigerator in the meantime. We are quite pleased.... More
Cody was polite and quick to diagnose our refrigerator problem. He ordered the necessary part and showed us how we can adjust the refrigerator in the meantime. We are quite pleased. Less
Excellent! Would highly recommend them!
He was quick and friendly. Price was very reasonable.
Came by to offer a quote on a new system and tweaked ours. He spent about half an hour tweaking iour system so well, we may not need new systems. We appreciate the honesty and the professionalism... More
Came by to offer a quote on a new system and tweaked ours. He spent about half an hour tweaking iour system so well, we may not need new systems. We appreciate the honesty and the professionalism Less
Wes and the allied team are the best in the business!
Brand new Trane air conditioner failed during the first season of operation. Southern Comfort is an authorized Trane Dealer and was able to replace the compressor and retain the original manufacturer's warranty. Second experience happened over Labor Day weekend. Had 30 people coming to the house for a catered event. Southern Comfort Mechanical arranged for a technician who was home enjoying t... More
Brand new Trane air conditioner failed during the first season of operation. Southern Comfort is an authorized Trane Dealer and was able to replace the compressor and retain the original manufacturer's warranty. Second experience happened over Labor Day weekend. Had 30 people coming to the house for a catered event. Southern Comfort Mechanical arranged for a technician who was home enjoying the holiday weekend to come to my house to get my condenser up and running BEFORE the event that was scheduled at 4:00 PM that same afternoon. I appreciate my relationship with this company. Now I am on my routine start-up and check out service call in the spring and in the fall. Couldn't be happier with my "go to" A/C and heating company. Less
Wes Mays from Southern Comfort did an outstanding job. He clearly communicated what the problem and solution were while maintaining a very professional and courteous demeaner. 5 Stars!... More
Wes Mays from Southern Comfort did an outstanding job. He clearly communicated what the problem and solution were while maintaining a very professional and courteous demeaner. 5 Stars! Less
Met expectations, answered questions, resolved concerns.
Tony was very good. He did a lot of figuring to make sure I was getting the right size and comparability for the size of my home.
Explained issue in detail and gave a couple of solutions. Very professional
Wes has always done a good job for me and my clients.
Cody was excellent to deal with. The confidence level with their recommendations is vey high. A+
Great service. Quick diagnosis and repair.
Very knowledgable of our geothermal unit
Ivan was great. On time and great, polite service. I would definitely call them again. THanks!
Wes came out and fixed the AC problem at my mom's in 30 minutes. He gave us an honest assessment of the 18 year old unit and some options moving forward for future work that may be needed. We have used Southern Comfort twice now and both times the techs are honest and trustworthy - I never get the feeling they are trying to sell me more than I need. I'll use them for all future work!... More
Wes came out and fixed the AC problem at my mom's in 30 minutes. He gave us an honest assessment of the 18 year old unit and some options moving forward for future work that may be needed. We have used Southern Comfort twice now and both times the techs are honest and trustworthy - I never get the feeling they are trying to sell me more than I need. I'll use them for all future work! Less
Wes was great! Found the issue right away & fixed it! Nice guy.
Great experience, very kind technicians, and fair pricing.
Great Service
Wes came when expected. He was quick, knowledgeable, neat and professional. Price the company charges is too high. Over $300 to replace heat coil in dryer.... More
Wes came when expected. He was quick, knowledgeable, neat and professional. Price the company charges is too high. Over $300 to replace heat coil in dryer. Less
Jonathan our technician was outstanding. He explained everything very well and worked really hard in our super-hot attic to take care of everything for us. He was very professional and polite.... More
Jonathan our technician was outstanding. He explained everything very well and worked really hard in our super-hot attic to take care of everything for us. He was very professional and polite. Less
He was very thorough
They were pleasant and went to work and were finished before I could finish an email.
Southern Comfort installed our last unit and had provided any service we need. They are always prompt, friendly, and stand behind their work. (Although we’ve never had any issues with any work they’ve done.) I would recommend them highly!... More
Southern Comfort installed our last unit and had provided any service we need. They are always prompt, friendly, and stand behind their work. (Although we’ve never had any issues with any work they’ve done.) I would recommend them highly! Less
Ivan and Southern comfort are high quality people. they got out within 2 days in a heat wave to get us up and running.
I have been using Southern Comfort for 10years. They are professional and dependable. They get the job done and work with you on what your options are and give you choices that will fit your needs. They are also great at getting to your job in a speedy manner.... More
I have been using Southern Comfort for 10years. They are professional and dependable. They get the job done and work with you on what your options are and give you choices that will fit your needs. They are also great at getting to your job in a speedy manner. Less
Tommie and the team were absolutely fantastic! We were so pleased with the new Trane AC / furnace we got for our downstairs, that we immediately called them when we needed a new AC /furnace for our upstairs. Very friendly, outgoing, professional and do great work. We could not be happier and our house be any cooler! Highly recommend Southern Comfort Mechanical.... More
Tommie and the team were absolutely fantastic! We were so pleased with the new Trane AC / furnace we got for our downstairs, that we immediately called them when we needed a new AC /furnace for our upstairs. Very friendly, outgoing, professional and do great work. We could not be happier and our house be any cooler! Highly recommend Southern Comfort Mechanical. Less
Wes was very professional and knowledgeable about his job. Worked while explaining when asked questions. Overall Great Experience with Wes. Recommend 100%... More
Wes was very professional and knowledgeable about his job. Worked while explaining when asked questions. Overall Great Experience with Wes. Recommend 100% Less
Highly recommend
Always responsive, super helpful, and ready to help. I keep going back to them!!
Jesse came out & did our semi-annual service. He was terrific; took his time, explained things (we have 3 units) & made recommendations. Outstanding technician!... More
Jesse came out & did our semi-annual service. He was terrific; took his time, explained things (we have 3 units) & made recommendations. Outstanding technician! Less
I'm a first time user and now I will be a reoccurring customer. Andrew was efficient, pleasant and professional! I will use him again!
Friendly workers, they are fast and quick. I have been using this company over the past 5 years.
This company and its employees provide the best HVAC service I have ever had. Matthan was everything you would want in a service provider! Thank you.
Dryer was broken, response time was quick, got it done in relatively short order.
Great service with Southern Comfort and yay they could get it done in one visit.
Jonathan was on time , courteous did a great job.
Huge shoutout to Southern Comfort Mechanical for saving the day and my sanity today. Came home from vacation to a house that had no AC. Jonathon was out by 1:00 and the air was back on in an hour before I even had time to be all cranky in this heat. Their service is always amazing. Customer for life!!... More
Huge shoutout to Southern Comfort Mechanical for saving the day and my sanity today. Came home from vacation to a house that had no AC. Jonathon was out by 1:00 and the air was back on in an hour before I even had time to be all cranky in this heat. Their service is always amazing. Customer for life!! Less
Cody and Bobby were on time and very knowledgeable. Patient and polite. Price was a little higher than I would have liked but I am satisfied with the work.... More
Cody and Bobby were on time and very knowledgeable. Patient and polite. Price was a little higher than I would have liked but I am satisfied with the work. Less
They come on time, very polite and nice Professional technicians, extensive knowledge. Highly recommended !!
He was very professional. He explained everything before he did the work and asked if I had questions before proceeding. Checked everything thoroughly.... More
He was very professional. He explained everything before he did the work and asked if I had questions before proceeding. Checked everything thoroughly. Less
Great experience with professional techs
Ivan is fantastic! He checked system and found no issues. Did a very good job in explaining that a damper may need to be added. We always have a good time talking. Today we discussed the Cowboys win and the mistake Kansas City Chiefs made. We also talked about grilling and BBQ. I hope to get Ivan all the time, but realistically know that he may not always be available. Thanks again... More
Ivan is fantastic! He checked system and found no issues. Did a very good job in explaining that a damper may need to be added. We always have a good time talking. Today we discussed the Cowboys win and the mistake Kansas City Chiefs made. We also talked about grilling and BBQ. I hope to get Ivan all the time, but realistically know that he may not always be available. Thanks again Less
David did an excellent job with our service and repair.
We are new here so when I realized the ac wasn't cooling as it should I checked the outdoor unit and found information from the manufacturer showing the unit to be 10 years old. Not knowing who has been servicing this equipment I called Southern Comfort Mechanical because a tag on the outdoor unit made me think they had likely installed it when the house was built. The very next day their servi... More
We are new here so when I realized the ac wasn't cooling as it should I checked the outdoor unit and found information from the manufacturer showing the unit to be 10 years old. Not knowing who has been servicing this equipment I called Southern Comfort Mechanical because a tag on the outdoor unit made me think they had likely installed it when the house was built. The very next day their serviceman arrived to diagnose the problem. Two business days later the new unit was installed. A breaker in the electrical box was too small and they were able to replace it with the correct size. Their guys answered all my questions and even showed me how to use the "smart house" panel to control my ac. Great service! Less
Wes is the best! He has helped me many times over the years with different appliances and is always able to fix them no matter how challenging. He’s always got a good attitude and tells it like it is.... More
Wes is the best! He has helped me many times over the years with different appliances and is always able to fix them no matter how challenging. He’s always got a good attitude and tells it like it is. Less
Josh Fry and his team did an excellent job of finishing up a project for us. Josh brings an attitude to his work that is much appreciated and sometimes hard to find in the service industry. Friendly, time-conscious, detail-oriented, and aware of how the work will impact our lives, Josh went the extra mile. I will also add that Mason was equally effective in handling some communication snafus that... More
Josh Fry and his team did an excellent job of finishing up a project for us. Josh brings an attitude to his work that is much appreciated and sometimes hard to find in the service industry. Friendly, time-conscious, detail-oriented, and aware of how the work will impact our lives, Josh went the extra mile. I will also add that Mason was equally effective in handling some communication snafus that had occurred at the office end of our project and got everything rolling again. Thanks to both of them! Less
Great experience, Cody was very knowledgeable.
Wes was professional, fast, and knowledgeable. And he also took the time to educate us on fridge maintenance. Very good experience overall.
Thank you Southern Comfort and John for your expertise in solving my problem. Currently waiting on estimate and next steps.
Wesley was very professional & very knowledgeable on how to fix my air condition unit
very thorough
Very good coworker
Wes came out and diagnosed the issue and fixed our AC unit promptly (within 12 minutes) and at a reasonable price. I am very satisfied with Wes and his knowledge and professionalism.... More
Wes came out and diagnosed the issue and fixed our AC unit promptly (within 12 minutes) and at a reasonable price. I am very satisfied with Wes and his knowledge and professionalism. Less
John was a rock star! Our house was at 88 degrees and he was able to diagnose and fix the problem very quickly. Everyone was friendly and professional. We greatly appreciate their ability to come out same day and get everything working before a long holiday weekend.... More
John was a rock star! Our house was at 88 degrees and he was able to diagnose and fix the problem very quickly. Everyone was friendly and professional. We greatly appreciate their ability to come out same day and get everything working before a long holiday weekend. Less
Cody was very informative and professional. Service was reasonably priced as well. I would highly recommend.
THE BEST Appliance repair shop in the area. Professional, knowledgeable, courteous, timely, informative. All the qualities you not only want but truly need these days. Again I say "THE BEST" around these part's... More
THE BEST Appliance repair shop in the area. Professional, knowledgeable, courteous, timely, informative. All the qualities you not only want but truly need these days. Again I say "THE BEST" around these part's Less
Excellent service. Arrived ahead of time, and was very efficient. Professional and extremely courteous.
John was early, thorough and kind. He went above and beyond to make sure our experience was a positive one on the hottest day of the year no less!
No one wants to spend money on home repairs, but if you have to, Southern Comfort Mechanical makes it about as pleasant and stress free as possible. They are fair, honest, and reliable. Ivan even educated us on how the positioning of our vents was preventing the house to be cooled as efficiently as it could be. Highly recommend Southern Comfort Mechanical for your preventative maintenance and ... More
No one wants to spend money on home repairs, but if you have to, Southern Comfort Mechanical makes it about as pleasant and stress free as possible. They are fair, honest, and reliable. Ivan even educated us on how the positioning of our vents was preventing the house to be cooled as efficiently as it could be. Highly recommend Southern Comfort Mechanical for your preventative maintenance and repair needs. Less
Josh was friendly, professional, on-time, knowledgeable and did a fantastic job for us. Would highly recommend doing business with Southern Comfort Mechanical!... More
Josh was friendly, professional, on-time, knowledgeable and did a fantastic job for us. Would highly recommend doing business with Southern Comfort Mechanical! Less
Tony arrived on time and was honest, knowledgeable and able to present several options to solve my problems. He saved me thousands vs. two competitors that did not adequately solve my issue. Southern Mechanical has earned another customer. Thanks Tony.... More
Tony arrived on time and was honest, knowledgeable and able to present several options to solve my problems. He saved me thousands vs. two competitors that did not adequately solve my issue. Southern Mechanical has earned another customer. Thanks Tony. Less
Tommie came out with his helper and did a great job repairing our AC. They were extremely thorough and knowledgeable. I appreciate the continued communications on the status of the repair from the shop and the technicians. Thank you!... More
Tommie came out with his helper and did a great job repairing our AC. They were extremely thorough and knowledgeable. I appreciate the continued communications on the status of the repair from the shop and the technicians. Thank you! Less
Ivan was great !
Amazing job, great tech!! Thanks
Cody did a great job! Was on time and completed the maintenance in a timely manner,
Ivan was incredible! Fast, efficient, and friendly! Could not ask for a better technician!
Tony talked to me about a new unit for my house. He is incredibly knowledgeable and respectful. I appreciate that he was candid and spoke from personal experience. Highly recommend you reach out to him for your quote!... More
Tony talked to me about a new unit for my house. He is incredibly knowledgeable and respectful. I appreciate that he was candid and spoke from personal experience. Highly recommend you reach out to him for your quote! Less
Ivan, from Southern Comfort, came out and took care of our HVAC problem today. He was on time and very professional. He explained the work he did and all if good again!... More
Ivan, from Southern Comfort, came out and took care of our HVAC problem today. He was on time and very professional. He explained the work he did and all if good again! Less
Provides the same trustworthy and reliable service as Allied American, the company I trusted for over a decade. Southern Comfort just merged with Allied and has maintained their high standards. If they say you need something done, believe them.... More
Provides the same trustworthy and reliable service as Allied American, the company I trusted for over a decade. Southern Comfort just merged with Allied and has maintained their high standards. If they say you need something done, believe them. Less
Awesome service...
Not happy! Had 4 new @TRANE systems installed in December 2022. 1 AC unit has never consistently worked. Southern Comfort merged with Allied American. Southern comfort diagnosed the issue and they want to charge us $600 bucks to make it work. Just a bunch of finger pointing. John Bentley... More
Not happy! Had 4 new @TRANE systems installed in December 2022. 1 AC unit has never consistently worked. Southern Comfort merged with Allied American. Southern comfort diagnosed the issue and they want to charge us $600 bucks to make it work. Just a bunch of finger pointing. John Bentley Less
Great knowledgeable service. Very friendly and communicative
SC dispatched a technician to help with an emergency on very short notice on a late Fri afternoon. Josh, the technician, was the best I’ve ever worked with. He was able to diagnose the problem and come up with a 100% solutions.... More
SC dispatched a technician to help with an emergency on very short notice on a late Fri afternoon. Josh, the technician, was the best I’ve ever worked with. He was able to diagnose the problem and come up with a 100% solutions. Less
My tech was able to quickly make repairs at a reasonable price. I liked his service so much I asked about their annual maintenance program.
Ivan is absolutely awesome, did a great job, fast, clean, accurate and super nice. I highly recommend Southern Comfort Mechanical for purchase and services.... More
Ivan is absolutely awesome, did a great job, fast, clean, accurate and super nice. I highly recommend Southern Comfort Mechanical for purchase and services. Less
A previous service call from a different HVAC company tech diagnosed my heat pump as having a compressor that was shot.This diagnosis was made very quickly and by visual inspection. I called Southern Comfort Mechanical for a 2nd opinion. Josh from Southern arrived and determined the leak was coming from a copper suction line to the compressor. After shuffling his after-noon schedule , Josh start... More
A previous service call from a different HVAC company tech diagnosed my heat pump as having a compressor that was shot.This diagnosis was made very quickly and by visual inspection. I called Southern Comfort Mechanical for a 2nd opinion. Josh from Southern arrived and determined the leak was coming from a copper suction line to the compressor. After shuffling his after-noon schedule , Josh started right away on the repair as opposed to rescheduling the next day. In a few hours the heat pump was up and running again after re-soldering the line and replacing freon and adjusting internal operating pressures. This was a repair to a Geothermal heat pump. I am so glad I now have a very knowledgable and conscientious service tech I can turn to.Josh will be our go-to-guy for HVAC service ! Less
Great experience!
John did an awesome job..adjusted our freon level..
Josh not only fixed the problem but found the root cause and told us how to fix the root cause to keep the problem from occurring again. Great service!!... More
Josh not only fixed the problem but found the root cause and told us how to fix the root cause to keep the problem from occurring again. Great service!! Less
😁Joshua was very Professional and knowledgeable. Very quickly identified and repaired my A/C unit
Cody and his partner did an outstanding job! He was very detailed and polite with a smile. He made sure all questions were asked and answered. I Will definitely ask for his assistance again when needed.... More
Cody and his partner did an outstanding job! He was very detailed and polite with a smile. He made sure all questions were asked and answered. I Will definitely ask for his assistance again when needed. Less
Southern Comfort Mechanical - Ivan fixed our outside HVAC unit and charge a decent price on Saturday!! Great work Ivan!
Cody was great! Very efficient, professional and friendly.
Baby one got sick and noisy. Fixed it pretty fast. Been doing for me since 1992:) I think you can trust them and always enjoy their visit.
My technician was Wesley and they took care of my washing machine. They were very professional and efficient!
Cody and another technician did such an amazing job. Thank you for such a professional and honest service.
Our air conditioner quit working, so we called a few different "reputable" companies to get repair or replacement estimates. They all spent zero time trying to fix the unit and all their time writing up eye-popping estimates for a new one. That's when we called Southern Comfort. Tony stopped by, gave us a rough yet reasonable estimate on the spot for a new unit but then said "hey, we may be able... More
Our air conditioner quit working, so we called a few different "reputable" companies to get repair or replacement estimates. They all spent zero time trying to fix the unit and all their time writing up eye-popping estimates for a new one. That's when we called Southern Comfort. Tony stopped by, gave us a rough yet reasonable estimate on the spot for a new unit but then said "hey, we may be able to fix this". The very next day, Ivan the technician had identified the issue. While it wasn't an inexpensive fix, it was literally thousands less than what we feared (with a new unit). Our house is now cool again. Not sure when we'll buy a new unit but I know who we'll be buying it from without comparison. Southern Comfort is a first-class company because it has first-class employees who are customer-focused. Can't say enough good things about the entire experience. Less
Southern Comfort and my technician Kevin were awesome!
First time using Southern Comfort and was very happy with the quality of service and the professionalism of the service tech.
Very professional and kept me informed every step of the way.
Tech was on time and very professional. Wasted no time in getting to work. He was very knowledgeable about his job. I would definitely use these guys and especially Ivan the tech. I'd ask for him by name again.... More
Tech was on time and very professional. Wasted no time in getting to work. He was very knowledgeable about his job. I would definitely use these guys and especially Ivan the tech. I'd ask for him by name again. Less
Update: I would like to thank Mason from SC for calling me back and clearing the air with my previous experience. I still feel Mason or another technician should have spoken to me initially, because he explained exactly what I called for in the first place. He was professional and knowledgeable about the product. Though I have chosen to use another product and company, I would feel comfortable ca... More
Update: I would like to thank Mason from SC for calling me back and clearing the air with my previous experience. I still feel Mason or another technician should have spoken to me initially, because he explained exactly what I called for in the first place. He was professional and knowledgeable about the product. Though I have chosen to use another product and company, I would feel comfortable calling SC in the future should they have a service I need. Lastly, I would like to thank Jenifer for trying her best to help me originally, she was very nice. Less
They have installed three quarters of my house's HVAC system, they are spot on for maintenance and questions and have made a great impression.
I called this morning and received a same-day appointment. John replaced my capacitor and had it running in less than 45 minutes. I will definitely use his services again.... More
I called this morning and received a same-day appointment. John replaced my capacitor and had it running in less than 45 minutes. I will definitely use his services again. Less
Mason on the phone was an exceptionally well spoken customer service representative and really made us feel like a priority. John out in the field was quite polite and knocked out a blower motor replacement like a champ. Would recommend this company!... More
Mason on the phone was an exceptionally well spoken customer service representative and really made us feel like a priority. John out in the field was quite polite and knocked out a blower motor replacement like a champ. Would recommend this company! Less
Southern comfort mechanical responded to my email very quickly on a Saturday. They had Kevin come out Monday and provided two hour window of expected arrival. I received a text about thirty minutes prior to arrival. Kevin was knowledgeable, professional, and willing to explain how he was diagnosing the issue. He ultimately unclogged my drain line and completed a diagnostic check. He was in and ou... More
Southern comfort mechanical responded to my email very quickly on a Saturday. They had Kevin come out Monday and provided two hour window of expected arrival. I received a text about thirty minutes prior to arrival. Kevin was knowledgeable, professional, and willing to explain how he was diagnosing the issue. He ultimately unclogged my drain line and completed a diagnostic check. He was in and out in about an hour. I could not be more pleased with southern comfort and Kevin’s service. Less
Josh was very helpful and straightforward, helping me understand what the issues were and is on-top of the quote for replacement parts. I would be glad to have him service our units again.... More
Josh was very helpful and straightforward, helping me understand what the issues were and is on-top of the quote for replacement parts. I would be glad to have him service our units again. Less
As always a fabulous experience. Joshua was incredible!
He checked the A/C and refrigerant was low did leak test nothing showed is to return to do a dye test to find leak. Returned and charge system set it like a new install cooling well added dye and will follow up next week to check for leaks... More
He checked the A/C and refrigerant was low did leak test nothing showed is to return to do a dye test to find leak. Returned and charge system set it like a new install cooling well added dye and will follow up next week to check for leaks Less
Great service
John did a great job today replacing the TXV valve on one of our units. I give him 5 stars! We have used Southern Comfort Mechanical for several years at our rental home property. They have always had great customer service and quality work. We plan to continue using them at both our properties. We have never been disappointed.... More
John did a great job today replacing the TXV valve on one of our units. I give him 5 stars! We have used Southern Comfort Mechanical for several years at our rental home property. They have always had great customer service and quality work. We plan to continue using them at both our properties. We have never been disappointed. Less
The service was exceptional. All work was explained in terminology I understood. Totally professional and courteous.
From the beginning to the end of the process they have always been professional in everything they do. Really happy with their service.
Technician was personable and provided good input on future maintenance.
Very polite informative and professional. I was after an estimate right now but when I do have the job done, it will be with them.
Huge difference between 'local' and 'franchise' companies. After consulting with a friend (different state) that is an expert in HVAC and a salesperson; our friend recommended a 2nd opinion. Tony, our 2nd opinion, gave us the peace of mind and quoted us $10k difference less than the 1st company. Whew! And Southern Comfort (local) can do the job in 1 day VS. the other company (franchise) stating ... More
Huge difference between 'local' and 'franchise' companies. After consulting with a friend (different state) that is an expert in HVAC and a salesperson; our friend recommended a 2nd opinion. Tony, our 2nd opinion, gave us the peace of mind and quoted us $10k difference less than the 1st company. Whew! And Southern Comfort (local) can do the job in 1 day VS. the other company (franchise) stating '2 to 3 days but could be longer depending on what they come across'. Tony assured us our house is not going to explode or stop working with our 'less than 4 year old furnace'. Thank you Tony! Less
Solid as always
Great service. Easy to work with.
I contacted Southern Comfort to get a quote on a full system to replace our old and tired unit that started leaking refrigerant. Tony came out to the house, went over my options, and left me with an estimate. No hard sell! I decided to go ahead with it. The installers came out a few days later (today) at 8am sharp as promised and had it all wrapped up by about 3pm, including a few adjustments I'd... More
I contacted Southern Comfort to get a quote on a full system to replace our old and tired unit that started leaking refrigerant. Tony came out to the house, went over my options, and left me with an estimate. No hard sell! I decided to go ahead with it. The installers came out a few days later (today) at 8am sharp as promised and had it all wrapped up by about 3pm, including a few adjustments I'd asked for in terms of airflow distribution. Tony was very personable and professional as were the installation team and final technician. I'm sure the city inspection will go fine as well and if it doesn't, I'm confident Southern Comfort will take care of any issues that arise. Very pleased with my experience and investment! Less
Very helpful, knowledgeable, and polite. Also dog friendly was a plus. In and out in under 30 minutes. Great
John Morales installed a Reme Halo LED whole home Air Purification system. John was very professional & did a great job. He completed & tested the equipment and answered a couple of questions for me.... More
John Morales installed a Reme Halo LED whole home Air Purification system. John was very professional & did a great job. He completed & tested the equipment and answered a couple of questions for me. Less
Kevin was early for our appointment and was very friendly and knowledgeable. He just did a great job.
Great experience with Southern Comfort so far. They do send English-speaking professional techs, who are punctual and they don't try to upsell unnecessary products and services to you. This comment is for their most recent visit, which was for the installation of a drain pan and a float switch. Joshua et al showed up on time, finished the installation + QC expeditiously and we're gone in no time.... More
Great experience with Southern Comfort so far. They do send English-speaking professional techs, who are punctual and they don't try to upsell unnecessary products and services to you. This comment is for their most recent visit, which was for the installation of a drain pan and a float switch. Joshua et al showed up on time, finished the installation + QC expeditiously and we're gone in no time. Such a pleasant experience! I highly recommend this business. Less
Great! Very professional. Let me know via phone & text he was on the way. Informed me about my units and let me know we need to monitor one of the units as it is 11yrs old.... More
Great! Very professional. Let me know via phone & text he was on the way. Informed me about my units and let me know we need to monitor one of the units as it is 11yrs old. Less
Great detailed service. Thank you Ivan! He is amazing and took very good care of the repairs. Happy Holidays!
Ivan is exceptional man, very thorough with good knowledge and extremely pleasant personality. He went through all of his findings without being a salesman. We are going to ask for him for the upcoming repair and system check in the future.... More
Ivan is exceptional man, very thorough with good knowledge and extremely pleasant personality. He went through all of his findings without being a salesman. We are going to ask for him for the upcoming repair and system check in the future. Less
I've worked with them for years and having another 10 out of 10 experience with them made me want to provide a review.
Kevin showed up right on time. His personality and professional knowledge are the reason I asked for him to service our air conditioner.
Did excellent job. Best ever
Great service as always. Excellent communication, on time arrival, got the problem fixed, reasonable prices.
I love this company. For years, my home was warm, especially upstairs in the summer. These guys came in and in a day, my home was more than pleasant.
Kevin did a thorough job of checking our a/c units inside and outside. He’s respectful of your time. He even called to say he was running late but still arrived within the given window.... More
Kevin did a thorough job of checking our a/c units inside and outside. He’s respectful of your time. He even called to say he was running late but still arrived within the given window. Less
He was so nice and professional and even remembered coming to my house the time before last. I’ve never had a bad experience with this company and we have been using them for 5 years. They are lucky to have Kevin!... More
He was so nice and professional and even remembered coming to my house the time before last. I’ve never had a bad experience with this company and we have been using them for 5 years. They are lucky to have Kevin! Less
Excellent job and extremely thorough. Could not have been a nicer technician either. I feel we are going into the summer with no concerns of our AC not making it through.... More
Excellent job and extremely thorough. Could not have been a nicer technician either. I feel we are going into the summer with no concerns of our AC not making it through. Less
All staff I encountered in arranging the maintenance appointment were personable, informative and professional. The tech, Kevin, gets 5 stars for his work - he is a good listener and answered all my questions. Thanks for your service.... More
All staff I encountered in arranging the maintenance appointment were personable, informative and professional. The tech, Kevin, gets 5 stars for his work - he is a good listener and answered all my questions. Thanks for your service. Less
Nick did a wonderful job! He was professional and thorough. He even found a possible plumbing issue that I was unaware of. I highly recommend Southern Comfort Mechanical.... More
Nick did a wonderful job! He was professional and thorough. He even found a possible plumbing issue that I was unaware of. I highly recommend Southern Comfort Mechanical. Less
Kevin did a great job. I was impressed with his professionalism and his knowledge. I would highly recommend.
They did a fantastic job! We have a 20+ year old system and they did the maintenance on it before the summer and pointed out some places where there may be issues in the future and what could be done to prevent issues. Above and beyond service and would recommend them to anyone!... More
They did a fantastic job! We have a 20+ year old system and they did the maintenance on it before the summer and pointed out some places where there may be issues in the future and what could be done to prevent issues. Above and beyond service and would recommend them to anyone! Less
Kevin did a great job! Very knowledgeable! Very detailed and professional.
Very knowledgeable and did a great job!!
Honest, fair, reliable, and trustworthy. Can’t recommend Josh and the team and Southern Comfort enough.
Technician John was thorough, efficient and informative. We always have a good experience with this company. Highly recommend them!
Kevin came out to do our Spring check-up. All was working fine inside our home, but outside he immediately noticed that our blower fan was not running and informed us of this before even opening the unit. As it turned out, the capictor was blown and he was able to replace it quickly and complete the spring cleaning without further incident. Kevin was professional and personable and did a nice ... More
Kevin came out to do our Spring check-up. All was working fine inside our home, but outside he immediately noticed that our blower fan was not running and informed us of this before even opening the unit. As it turned out, the capictor was blown and he was able to replace it quickly and complete the spring cleaning without further incident. Kevin was professional and personable and did a nice job. Less
Super friendly, fast and efficient with great staff!
Technicians were very polite, professional, and knowledgeable.
Joshua performed my seasonal tune up last week. Very happy with the work. I inquired on getting a duct cleaning and was happy that he took a look and didn’t recommend one at this time. I’ve been a loyal customer of Southern Comfort for years and continue to use them for my servicing needs going forward.... More
Joshua performed my seasonal tune up last week. Very happy with the work. I inquired on getting a duct cleaning and was happy that he took a look and didn’t recommend one at this time. I’ve been a loyal customer of Southern Comfort for years and continue to use them for my servicing needs going forward. Less
I have been using Southern Comfort Mechanical for 10 years and have found them consistently dependable, affordable and reliable. Their technicians are professional, friendly and knowledgeable. I have always felt safe and comfortable with Southern Comfort Mechanical technicians in my home. I would highly recommend this company.... More
I have been using Southern Comfort Mechanical for 10 years and have found them consistently dependable, affordable and reliable. Their technicians are professional, friendly and knowledgeable. I have always felt safe and comfortable with Southern Comfort Mechanical technicians in my home. I would highly recommend this company. Less
Nick was on time, friendly and professional. They texted me to let me know they were on their way. The team wore shoe covers in the house. Nick explained exactly what work needed to be done and why. I would highly recommend this company!... More
Nick was on time, friendly and professional. They texted me to let me know they were on their way. The team wore shoe covers in the house. Nick explained exactly what work needed to be done and why. I would highly recommend this company! Less
Kevin was amazing and knowledgeable! Southern Comfort Mechanical has been an amazing asset to my home.
I would highly recommend Southern Comfort Mechanical, have been using them for years.
Nick did a good job but I am disappointed in that I bought a new system in June 2022 and already have had to change the thermostat and the ignighter
This was our second call out, but Kevin and Jason both were great. Prompt and very personable. We thought we had the problem resolved the first time, but it persisted. Found the issue and fixed it the second time. The part was under warranty and they didn’t have pay for labor for a second time. They could have, but didn’t. Jason even told me to not wait next time as he lives close by and could be... More
This was our second call out, but Kevin and Jason both were great. Prompt and very personable. We thought we had the problem resolved the first time, but it persisted. Found the issue and fixed it the second time. The part was under warranty and they didn’t have pay for labor for a second time. They could have, but didn’t. Jason even told me to not wait next time as he lives close by and could be here quick! Less
Our heater stopped working when it was the most inconvenient time of year and I needed to get it fixed. I called Southern Comfort Mechanical and they were able to come out quickly, diagnose the problem, and help get my family warm during a difficult time. They helped make this a much more manageable situation for me and I have never been so grateful.... More
Our heater stopped working when it was the most inconvenient time of year and I needed to get it fixed. I called Southern Comfort Mechanical and they were able to come out quickly, diagnose the problem, and help get my family warm during a difficult time. They helped make this a much more manageable situation for me and I have never been so grateful. Less
Great job, fixed the problem fast. I trust the company since they are not exaggerating the diagnostic in order to charge more. My problem was simple, and he just addressed it and advice on other issues from my system.... More
Great job, fixed the problem fast. I trust the company since they are not exaggerating the diagnostic in order to charge more. My problem was simple, and he just addressed it and advice on other issues from my system. Less
I was extremely happy with Southern Comfort Mechanical. They were very responsive and professional. I called them because I had a leak in my air conditioning unit and they took care of the issue within 2 hours. Hands down the best AC repair team out here in Lewisville... More
I was extremely happy with Southern Comfort Mechanical. They were very responsive and professional. I called them because I had a leak in my air conditioning unit and they took care of the issue within 2 hours. Hands down the best AC repair team out here in Lewisville Less
We had a new HVAC unit installed. Tony is great! Honest and straight forward when telling you what you need. Unlike others who might try to sell you unnecessary items, Tony tells you what you need based on the size of your house and how you normally use the unit. He backs up everything with explanations and takes time to answer all of your questions. Install was done in a timely manner and seeme... More
We had a new HVAC unit installed. Tony is great! Honest and straight forward when telling you what you need. Unlike others who might try to sell you unnecessary items, Tony tells you what you need based on the size of your house and how you normally use the unit. He backs up everything with explanations and takes time to answer all of your questions. Install was done in a timely manner and seemed quite thorough. Definitely recommend to others in the area! Less
After our ac broke down, we called Southern Comfort Mechanical and they were able to quickly diagnose our problem and got us back up and running in no time! I was so impressed with their quick response and customer service that we'll be using them in the future for all our HVAC systems.... More
After our ac broke down, we called Southern Comfort Mechanical and they were able to quickly diagnose our problem and got us back up and running in no time! I was so impressed with their quick response and customer service that we'll be using them in the future for all our HVAC systems. Less
Southern Comfort Mechanical are absolutely amazing. We were able to call them on Thursday night, they came out the same day and fixed our air conditioning problem quickly and for a reasonable price. They are now the only company we'll be using in Lewisville... More
Southern Comfort Mechanical are absolutely amazing. We were able to call them on Thursday night, they came out the same day and fixed our air conditioning problem quickly and for a reasonable price. They are now the only company we'll be using in Lewisville Less
This company is excellent! I have experienced several A/C companies and this one is the best.
I had someone come over our home to look at our system and provide a quote, so they did, they were right on time, professional, not pushy or overboard with having to close a deal on the spot. I was given some options, he send the quote via email a few minutes after. I liked their straight forward service.... More
I had someone come over our home to look at our system and provide a quote, so they did, they were right on time, professional, not pushy or overboard with having to close a deal on the spot. I was given some options, he send the quote via email a few minutes after. I liked their straight forward service. Less
Repairs haven’t been completed yet. Had to order parts. Kevin was very thorough and competent and concerned that we were going to be without heat until the parts came in. I will have to do another review after the repairs are done. Right now I’m concerned that the price seems pretty high for the parts being replaced, but that is out of Kevin’s control. I’d give Kevin a 5 star review. Well, repai... More
Repairs haven’t been completed yet. Had to order parts. Kevin was very thorough and competent and concerned that we were going to be without heat until the parts came in. I will have to do another review after the repairs are done. Right now I’m concerned that the price seems pretty high for the parts being replaced, but that is out of Kevin’s control. I’d give Kevin a 5 star review. Well, repairs were made and our heater is working again. Kevin and his trainee did an awesome job. Very professional and polite. I’d still give Kevin 5 stars. The 3 stars is for the company, Southern Comfort. I was able to find the parts they replaced online for $230 on the low end and around $320 on the high end. Charging $1100 for less than 2 hours labor seems unreasonable to me. Not sure what kind of markup they do on parts, but it must be high. Haven’t emailed the receipt to us yet, so Kevin had no idea how much they costs. Heater is working great though. Just got my invoice which doesn’t show the price for parts. Been in contact with them and they refuse to tell me what the parts cost. If the parts cost $700-800 I wouldn’t have an issue. My heater now works great. But when the manufacturer of the heater sells the parts for $230, then I feel taken advantage of. Less
Southern Comfort Mechanical was great! The tech was waiting on me, and I was on time to the appointment. Quickly diagnosed and fixed the issue. Highly recommend!... More
Southern Comfort Mechanical was great! The tech was waiting on me, and I was on time to the appointment. Quickly diagnosed and fixed the issue. Highly recommend! Less
I cannot recommend Southern Comfort Mechanical enough. They have been excellent to work with and are more than happy to answer any questions you have. We received both detailed emails and texts about the time of our appointment and a follow-up email afterwards which was really nice to get. If you're in Lewisville and you don't have Southern Comfort as your go-to AC repair guys - I don't know what... More
I cannot recommend Southern Comfort Mechanical enough. They have been excellent to work with and are more than happy to answer any questions you have. We received both detailed emails and texts about the time of our appointment and a follow-up email afterwards which was really nice to get. If you're in Lewisville and you don't have Southern Comfort as your go-to AC repair guys - I don't know what you're doing. Less
Matthan from Southern Comfort Mechanical was on time, courteous, and very professional.
The technician that came to our home from Southern Comfort Mechanical was incredibly knowledgeable. I was so impressed with how he explained to me what needed to be done to fix my AC problem and he answered all of my questions. These guys also did an excellent job at installing our new furnace for us some time after and they even followed up afterwards to make sure that we were happy! I will defi... More
The technician that came to our home from Southern Comfort Mechanical was incredibly knowledgeable. I was so impressed with how he explained to me what needed to be done to fix my AC problem and he answered all of my questions. These guys also did an excellent job at installing our new furnace for us some time after and they even followed up afterwards to make sure that we were happy! I will definitely be recommending them to everyone! Less
Jonathan did a fine job with minimal fuss. he was always on time and knowledgeable of our AC system. I always appreciate Southern Comfort's care and quality of work.... More
Jonathan did a fine job with minimal fuss. he was always on time and knowledgeable of our AC system. I always appreciate Southern Comfort's care and quality of work. Less
Cody took care of our fall/winter maintenance quickly and without issue. Southern Comfort is our go-to 👍🏻
I was very impressed with the tech Southern Comfort sent out - he was on time and extremely polite/knowledgeable. He listened to our concerns, diagnosed the problem quickly and made the necessary repairs to fix it. He explained everything that he did in detail as well as what we should start doing to prevent a similar problem in the future. I would highly recommend Southern Comfort Mechanical to ... More
I was very impressed with the tech Southern Comfort sent out - he was on time and extremely polite/knowledgeable. He listened to our concerns, diagnosed the problem quickly and made the necessary repairs to fix it. He explained everything that he did in detail as well as what we should start doing to prevent a similar problem in the future. I would highly recommend Southern Comfort Mechanical to anyone in Lewisville Less
Great service, great result, 100% accuracy very professional most legitimate Forex and stock trader i have ever dealt with, I invest $500 and earn $5,400 after 7days of trading with her signals, I highly recommend Mrs Helen Wayne for most profitable forex/stock and crypto trading! contact her via Email:[email protected] WhatsApp:+1 (740) 621-5496... More
Great service, great result, 100% accuracy very professional most legitimate Forex and stock trader i have ever dealt with, I invest $500 and earn $5,400 after 7days of trading with her signals, I highly recommend Mrs Helen Wayne for most profitable forex/stock and crypto trading! contact her via Email:[email protected] WhatsApp:+1 (740) 621-5496 Less
Great Job!!!
Southern Comfort Mechanical was the best choice I could have made for my old and trusty furnace when it needed repairs. They were quick to come and fix the issue and came in at a lower cost than the other companies I contacted. The service was impeccable and everyone on their team is friendly and professional. I will be recommending them to all my friends and family for any future needs!... More
Southern Comfort Mechanical was the best choice I could have made for my old and trusty furnace when it needed repairs. They were quick to come and fix the issue and came in at a lower cost than the other companies I contacted. The service was impeccable and everyone on their team is friendly and professional. I will be recommending them to all my friends and family for any future needs! Less
I used Southern Comfort Mechanical because I needed a new heating and air conditioning system installed. They've helped us out so much when it came to picking the right sizes and financing. It's been a week since they finished the installation and everything has been working great!... More
I used Southern Comfort Mechanical because I needed a new heating and air conditioning system installed. They've helped us out so much when it came to picking the right sizes and financing. It's been a week since they finished the installation and everything has been working great! Less
Ivan was very professional and courteous. He arrived on time and had the problem diagnosed and fixed quickly. It was an excellent experience, just like every time I call Southern Comfort.... More
Ivan was very professional and courteous. He arrived on time and had the problem diagnosed and fixed quickly. It was an excellent experience, just like every time I call Southern Comfort. Less
Nick is great. Diagnosed the problem. Fixed the problem. Explained what he did. Very professional and personable.
Joshua was great. He came and checked out my system after we came home from Christmas vacation and the whole system was down. Ran some diagnostics and figured out exactly what I needed to prevent this from happening again. Will use again.... More
Joshua was great. He came and checked out my system after we came home from Christmas vacation and the whole system was down. Ran some diagnostics and figured out exactly what I needed to prevent this from happening again. Will use again. Less
I had a really great experience with Southern Comfort Mechanical. I needed to have some heater repair work done and they were very responsive and easy to work with. They did an excellent job and we'll be recommending them to everryone in the Lewisville area!... More
I had a really great experience with Southern Comfort Mechanical. I needed to have some heater repair work done and they were very responsive and easy to work with. They did an excellent job and we'll be recommending them to everryone in the Lewisville area! Less
Luis fixed my heating problem during the freeze promptly. He did an excellent job of explaining the problem to me.
Southern Comfort Mechanical is the best Lewisville HVAC contractor I have ever found. We were looking for some quick fixers to do some major repairs to my furnace. They came out, assessed the situation quickly and got the job done in less than two hours. They are very professional and prompt with their services and I would recommend them to anyone who needs furnace repair work done.... More
Southern Comfort Mechanical is the best Lewisville HVAC contractor I have ever found. We were looking for some quick fixers to do some major repairs to my furnace. They came out, assessed the situation quickly and got the job done in less than two hours. They are very professional and prompt with their services and I would recommend them to anyone who needs furnace repair work done. Less
My parents called up Southern Comfort Mechanical and they came in in a day and assessed the situation and got the job done in two hours! We had no idea that they would be so quick and thorough. My parents are going to be using them again for their yearly inspection. Great company!... More
My parents called up Southern Comfort Mechanical and they came in in a day and assessed the situation and got the job done in two hours! We had no idea that they would be so quick and thorough. My parents are going to be using them again for their yearly inspection. Great company! Less
Did a good job.
I had no idea how much work went into installing a new A/C system in my home, but Southern Comfort Mechanical made the process so effortless. They were very responsive to my questions and got the job done well. The installation team was great, they showed up on time and cleaned up after themselves. I highly recommend this company!... More
I had no idea how much work went into installing a new A/C system in my home, but Southern Comfort Mechanical made the process so effortless. They were very responsive to my questions and got the job done well. The installation team was great, they showed up on time and cleaned up after themselves. I highly recommend this company! Less
I've been using Southern Comfort Mechanical for almost 5 years. All of the technicians I've encountered are always timely, professional, and good-natured. Today, Luis went above and beyond and spent a long time at our home, not only to fix the problem with my AC, but also to look for the actual underlying cause and make sure the issue was diagnosed correctly. He also spent a long time with me mak... More
I've been using Southern Comfort Mechanical for almost 5 years. All of the technicians I've encountered are always timely, professional, and good-natured. Today, Luis went above and beyond and spent a long time at our home, not only to fix the problem with my AC, but also to look for the actual underlying cause and make sure the issue was diagnosed correctly. He also spent a long time with me making a plan of action for solving the issue. Less
We have used many of the leading HVAC companies available in Flower Mound/Lewisville/Denton and after being frustrated with price gouging, mediocre service, and some with even unethical practices, we finally turned to Southern Comfort Mechanical. They have historically provided the lowest quotes on our home and rental properties and after beating their competitors by more than $3000 on two recen... More
We have used many of the leading HVAC companies available in Flower Mound/Lewisville/Denton and after being frustrated with price gouging, mediocre service, and some with even unethical practices, we finally turned to Southern Comfort Mechanical. They have historically provided the lowest quotes on our home and rental properties and after beating their competitors by more than $3000 on two recent systems, we decided to give them a try. Tony Mendes their sales rep was amazing. He gave us no-nonsense pricing that was very competitive and he even stayed for the full install to ensure everything was perfect. It's refreshing to have a sales rep that does not try and BS you and sell you things you don't need. The install team was fast, efficient, and high quality. Would highly recommend giving Southern Comfort a try on your next HVAC purchase. Less
Southern Comfort Mechanical were awesome! I had an issue with my ac unit in our office so I called Southern Comfort Mechanical for help! They sent a technician who repaired it in no time and it seemed like they didn't take any shortcuts or leave anything unfinished. Plus they were clean, efficient and professional. I would recommend them to anyone looking for an AC company in Lewisville.... More
Southern Comfort Mechanical were awesome! I had an issue with my ac unit in our office so I called Southern Comfort Mechanical for help! They sent a technician who repaired it in no time and it seemed like they didn't take any shortcuts or leave anything unfinished. Plus they were clean, efficient and professional. I would recommend them to anyone looking for an AC company in Lewisville. Less
Kevin is very knowledgeable and professional. I trust his assessment. Our dog trusts him too, lol.
He determined the cause and repaired it all within one hour. Nice job Kevin. Thanks!
The team at Southern Comfort Mechanical was very professional and knowledgeable when quoting a new system for my home. I was looking for a company that I could rely on to do quality work, but also provide competitive pricing. Working with Southern Comfort Mechanical exceeded all expectations. They were able to complete the job within my budget and in a timely manner. Thank you, Southern Comfort M... More
The team at Southern Comfort Mechanical was very professional and knowledgeable when quoting a new system for my home. I was looking for a company that I could rely on to do quality work, but also provide competitive pricing. Working with Southern Comfort Mechanical exceeded all expectations. They were able to complete the job within my budget and in a timely manner. Thank you, Southern Comfort Mechanical! Less
I had a home AC system that needed to be replaced. I called Southern Comfort Mechanical as well as a few other HVAC companies and they came out and quoted the job. After comparing quotes, I chose Southern Comfort because they were very professional and knowledgeable of the process, price was competitive and it seemed like they would get me back up and running as soon as possible.... More
I had a home AC system that needed to be replaced. I called Southern Comfort Mechanical as well as a few other HVAC companies and they came out and quoted the job. After comparing quotes, I chose Southern Comfort because they were very professional and knowledgeable of the process, price was competitive and it seemed like they would get me back up and running as soon as possible. Less
Thank you!
We were looking for someone to come out and get our A/C repaired because it was acting up big time. We contacted Southern Comfort Mechanical and they had someone available to help us out asap. The office team were so knowledgeable and helpful. When the technician came out and gave me the price, it was very competitive and the overall experience was great.... More
We were looking for someone to come out and get our A/C repaired because it was acting up big time. We contacted Southern Comfort Mechanical and they had someone available to help us out asap. The office team were so knowledgeable and helpful. When the technician came out and gave me the price, it was very competitive and the overall experience was great. Less
Professional, on time. Recommend.
I would like to thank Southern Comfort Mechanical for the great work they did installing my new furnace system. I couldn't be more impressed with their knowledge and professionalism. They installed the system with no problem, even though it was more complicated than expected. The technicians was extremely professional and knowledgeable about their trade. Hands down the best heating and cooling te... More
I would like to thank Southern Comfort Mechanical for the great work they did installing my new furnace system. I couldn't be more impressed with their knowledge and professionalism. They installed the system with no problem, even though it was more complicated than expected. The technicians was extremely professional and knowledgeable about their trade. Hands down the best heating and cooling team in Lewisville. Less
I have used Southern Comfort Mechanical several times over the years and they are always professional. Every technician they have sent out over they years has been a courteous, knowledgeable and a pleasure to work with.... More
I have used Southern Comfort Mechanical several times over the years and they are always professional. Every technician they have sent out over they years has been a courteous, knowledgeable and a pleasure to work with. Less
They always show up on time and are knowledgeable. Very communicative and easy to get in touch with. Prices are reasonable. Great company! Jonathan solved a problem with our plumbing for our AC system that no one had been able to do in the last 20 years living in this house! He is great !... More
They always show up on time and are knowledgeable. Very communicative and easy to get in touch with. Prices are reasonable. Great company! Jonathan solved a problem with our plumbing for our AC system that no one had been able to do in the last 20 years living in this house! He is great ! Less
Knowledgeable and efficient.
The crew was friendly, left my home clean and we're all very professional.
I was in the process of replacing my 19-year-old heating system. I called Southern Comfort Mechanical and they were able to provide me with an estimate. The team was very knowledgeable, helpful, and accommodating to my needs.... More
I was in the process of replacing my 19-year-old heating system. I called Southern Comfort Mechanical and they were able to provide me with an estimate. The team was very knowledgeable, helpful, and accommodating to my needs. Less
Excellent Service. I will definitely use them again
Southern Comfort Mechanical was by far the most responsive and professional air conditioning installation company we dealt with in Lewisville, Texas. They answered all of our questions and did a great job getting our new cooling unit installed.... More
Southern Comfort Mechanical was by far the most responsive and professional air conditioning installation company we dealt with in Lewisville, Texas. They answered all of our questions and did a great job getting our new cooling unit installed. Less
Jonathon provided us with great service! He figured out how to link my Trane app to the smart thermostat so I am able to monitor the settings from my phone.... More
Jonathon provided us with great service! He figured out how to link my Trane app to the smart thermostat so I am able to monitor the settings from my phone. Less
The service tech from Southern Comfort Mechanical was outstanding with the air conditioner repair work he did. He fully explained what needed to be done and got to work to ensure that our system runs smoothly again, which I appreciated.... More
The service tech from Southern Comfort Mechanical was outstanding with the air conditioner repair work he did. He fully explained what needed to be done and got to work to ensure that our system runs smoothly again, which I appreciated. Less
I had a problem with my heater and Southern Comfort Mechanical was there to help out with the repairs. The system stopped working out of the blue and we were worried whether or not it will need replacement because the system was fairly new. The technician came out that evening and got it repaired in a heartbeat...thank you so much guys!!... More
I had a problem with my heater and Southern Comfort Mechanical was there to help out with the repairs. The system stopped working out of the blue and we were worried whether or not it will need replacement because the system was fairly new. The technician came out that evening and got it repaired in a heartbeat...thank you so much guys!! Less
They were here when they said they would be. Friendly. Careful to keep things clean. Cleaned up after completed insulation. Made sure it wouldn’t fall through the attic opening. Very pleased.... More
They were here when they said they would be. Friendly. Careful to keep things clean. Cleaned up after completed insulation. Made sure it wouldn’t fall through the attic opening. Very pleased. Less
The Southern Comfort Mechanical team did a great job with the AC installation process and they made sure that everything is tested and working smoothly without any problems. We'll definitely be using their Lewisville AC services moving forward.... More
The Southern Comfort Mechanical team did a great job with the AC installation process and they made sure that everything is tested and working smoothly without any problems. We'll definitely be using their Lewisville AC services moving forward. Less
We were in need of a furnace repair professional here in Lewisville. We've called a few companies and decided to stick with Southern Comfort Mechanical. They got me in the same day that I called them, diagnosed the problem quickly and fixed it in no time. Really happy with the experience.... More
We were in need of a furnace repair professional here in Lewisville. We've called a few companies and decided to stick with Southern Comfort Mechanical. They got me in the same day that I called them, diagnosed the problem quickly and fixed it in no time. Really happy with the experience. Less
When we called a few HVAC companies in the Lewisville area for AC repair, Southern Comfort Mechanical was the clear winner. They were accessible, professional, and knowledgeable about their work which made us feel like partners throughout this process rather than just ordinary customers.... More
When we called a few HVAC companies in the Lewisville area for AC repair, Southern Comfort Mechanical was the clear winner. They were accessible, professional, and knowledgeable about their work which made us feel like partners throughout this process rather than just ordinary customers. Less
Southern Comfort Mechanical customer service is absolutely excellent. Their Lewisville technician that came out to fix our mini split air conditioning system did an amazing job and we'll definitely be hiring them for a future AC installation job we're thinking of doing!... More
Southern Comfort Mechanical customer service is absolutely excellent. Their Lewisville technician that came out to fix our mini split air conditioning system did an amazing job and we'll definitely be hiring them for a future AC installation job we're thinking of doing! Less
Southern Comfort Mechanical showed up on time and took care of our air conditioner's problem by getting the repair work done in no time. First ever Lewisville HVAC company I've hired that's this professional.... More
Southern Comfort Mechanical showed up on time and took care of our air conditioner's problem by getting the repair work done in no time. First ever Lewisville HVAC company I've hired that's this professional. Less
Whenever we need air conditioning repair or installation work done, it is always Southern Comfort Mechanical for us. The workers are courteous and neat in their work. Great professional AC work for a competitive price. What more can you ask for as a homeowner?... More
Whenever we need air conditioning repair or installation work done, it is always Southern Comfort Mechanical for us. The workers are courteous and neat in their work. Great professional AC work for a competitive price. What more can you ask for as a homeowner? Less
Excellent service from the business and technician.
It's really great having a reliable A/C repair and troubleshooting company come out whenever something needs fixing in our Lewisville home. I'm impressed by how prompt everyone has been every time at Southern Comfort Mechanical.... More
It's really great having a reliable A/C repair and troubleshooting company come out whenever something needs fixing in our Lewisville home. I'm impressed by how prompt everyone has been every time at Southern Comfort Mechanical. Less
Kevin was professional & got right to work. He answered all my questions & concerns.
The customer service stood out to me the most as the team was very professional and polite. The Southern Comfort Mechanical team certainly knows how to make their clients feel special and the AC installation work they did in one of my Lewisville households was phenomenal as well.... More
The customer service stood out to me the most as the team was very professional and polite. The Southern Comfort Mechanical team certainly knows how to make their clients feel special and the AC installation work they did in one of my Lewisville households was phenomenal as well. Less
Southern Comfort hires the best and most friendly technicians. They are awesome
Bless these guys. What should have been a simple install turned into a headache. But instead of saying sorry we will fix it tomorrow, no they stayed and got it taken care of. 10/10 would use these guys again! My new best friends Kevin and Josh did an amazing job of getting everything buttoned up and taken care of.... More
Bless these guys. What should have been a simple install turned into a headache. But instead of saying sorry we will fix it tomorrow, no they stayed and got it taken care of. 10/10 would use these guys again! My new best friends Kevin and Josh did an amazing job of getting everything buttoned up and taken care of. Less
The air conditioning repair team at Southern Comfort Mechanical really care about their customers' experience which makes them stand-out from other companies who just want your money without providing great service or products in return. Thankfully Southern Comfort Mechanical always provide quality service for an affordable price. Hands down the best AC repair pros in Lewisville, Texas.... More
The air conditioning repair team at Southern Comfort Mechanical really care about their customers' experience which makes them stand-out from other companies who just want your money without providing great service or products in return. Thankfully Southern Comfort Mechanical always provide quality service for an affordable price. Hands down the best AC repair pros in Lewisville, Texas. Less
Kevin (or new best friend Kevin) was professional, helpful and to the point. We trust him as well as Southern Mechanical. Highly recommend
We wanted to make sure our furnace is ready for the heating season and we knew it needed repairs and a maintenance check. A technician from Southern Comfort Mechanical came by, inspected the unit, replaced the necessary parts and now we're pleased to say that we're ready for any chilly weather that might come by. Honestly they have been the only Lewisville furnace repair company we've used and we... More
We wanted to make sure our furnace is ready for the heating season and we knew it needed repairs and a maintenance check. A technician from Southern Comfort Mechanical came by, inspected the unit, replaced the necessary parts and now we're pleased to say that we're ready for any chilly weather that might come by. Honestly they have been the only Lewisville furnace repair company we've used and we always love working with them. Less
The Southern Comfort Mechanical technician was so pleasant and efficient with the AC installation work he did. He explained everything he did and I will recommend these guys to everyone in the Lewisville area.... More
The Southern Comfort Mechanical technician was so pleasant and efficient with the AC installation work he did. He explained everything he did and I will recommend these guys to everyone in the Lewisville area. Less
Robert was professional and adressed my questions.
Top notch company. The service tech Josh is as honest as they come and is extremely professional
Long time customer. Professional, knowledgeable techs. Efficient. Explains procedures, purpose, outcomes, recommendations. Full documentation of visit, including photos of each step. Highly recommended.... More
Long time customer. Professional, knowledgeable techs. Efficient. Explains procedures, purpose, outcomes, recommendations. Full documentation of visit, including photos of each step. Highly recommended. Less
One of my AC condensers had died. Kevin triaged the issue quickly and provided multiple options. Given my original installation was about 14-15 years old, I went with a long term replacement versus just trying to add some life to the original failed unit. Kevin worked with me to find a solution that met my needs and my budget. The team came out the following week and completed all the work wi... More
One of my AC condensers had died. Kevin triaged the issue quickly and provided multiple options. Given my original installation was about 14-15 years old, I went with a long term replacement versus just trying to add some life to the original failed unit. Kevin worked with me to find a solution that met my needs and my budget. The team came out the following week and completed all the work within a day. They were highly professional, respectful of my property, and knowledgeable. Less
Thomas did a great job !
Thank you so much for sending Joshua Fry. He was very professional and polite. Both him and his partners were wearing foot coverings which I highly appreciate. I will make sure to recommend your company to my friends.... More
Thank you so much for sending Joshua Fry. He was very professional and polite. Both him and his partners were wearing foot coverings which I highly appreciate. I will make sure to recommend your company to my friends. Less
Excellent customer service. Answered all my questions. Solved all my problems.
The technician was very personable, polite and efficient. They always remind me to schedule a follow up, which is appreciated. (My friends and I all use the same service and have similar experiences each time!) Highly recommend.... More
The technician was very personable, polite and efficient. They always remind me to schedule a follow up, which is appreciated. (My friends and I all use the same service and have similar experiences each time!) Highly recommend. Less
Excellent diagnosis, acquiring of needed parts, and final repair of an "A" coil replacement.
I am highly impressed with Southern Comfort Mechanical's workmanship. The customer service was incredible, and the quality of their air conditioning repair and installation work is top-notch. Best in the Lewisville area.... More
I am highly impressed with Southern Comfort Mechanical's workmanship. The customer service was incredible, and the quality of their air conditioning repair and installation work is top-notch. Best in the Lewisville area. Less
Luis is the best!!! He worked very hard to complete my job on time and with great care. He is very professional. Southern Comfort is the only one I use!... More
Luis is the best!!! He worked very hard to complete my job on time and with great care. He is very professional. Southern Comfort is the only one I use! Less
The AC installation team at Southern Comfort Mechanical is always on point. I've used them before, and the quality of the installation work was impeccable, so when it came time to do my latest project, they were definitely one of our top choices.... More
The AC installation team at Southern Comfort Mechanical is always on point. I've used them before, and the quality of the installation work was impeccable, so when it came time to do my latest project, they were definitely one of our top choices. Less
Luis was great . He was very detailed and did a lot of research for the option that we wanted . Thanks Luis .
My A/C system was in need of new parts. It took a little bit of time for the new part to arrive, but the A/C functioned well after the initial tube up and is now working perfectly (and quietly) with the new parts.... More
My A/C system was in need of new parts. It took a little bit of time for the new part to arrive, but the A/C functioned well after the initial tube up and is now working perfectly (and quietly) with the new parts. Less
Kevin did a great job of repairing our HVAC system and wanted to end we were satisfied prior to him leaving our home.
So glad to have scm as my a/c specialist. from the owner (steve) to the office team and of course Luis (the best) tech ever.
The staff at SCM were very helpful and professional. I really like the text service because I'm on conference calls for work during the day. The text service allowed me to schedule and appointment in a timely manner. The technician, Kevin, was awesome. Extremely friendly, efficient, and took the time to answer all of my questions in a way that I could understand. Give this guy a pay raise!!... More
The staff at SCM were very helpful and professional. I really like the text service because I'm on conference calls for work during the day. The text service allowed me to schedule and appointment in a timely manner. The technician, Kevin, was awesome. Extremely friendly, efficient, and took the time to answer all of my questions in a way that I could understand. Give this guy a pay raise!! Less
Had scheduled maintenance performed, Josh did an excellent job.
Kevin came out to my property to do the annual maintenance and check to make sure everything was working properly. He was very professional and explained everything in detail as to what he was going to check for. He was very thorough and did a great job. I will definitely be using them again.... More
Kevin came out to my property to do the annual maintenance and check to make sure everything was working properly. He was very professional and explained everything in detail as to what he was going to check for. He was very thorough and did a great job. I will definitely be using them again. Less
I've been a Southern Comfort Mechanical customer for a couple of years and I highly recommend them. They had installed a full unit, different than what we previously had and it's made a huge difference in the comfort of our home and brought our electric down quite a bit. Very responsive, professional, friendly. Luis was here today for some minor maintenance and his professionalism and efficiency ... More
I've been a Southern Comfort Mechanical customer for a couple of years and I highly recommend them. They had installed a full unit, different than what we previously had and it's made a huge difference in the comfort of our home and brought our electric down quite a bit. Very responsive, professional, friendly. Luis was here today for some minor maintenance and his professionalism and efficiency is top-notch. Less
Great service and very professional. Awesome company! Thanks for your help. Always great to deal with and very professional. I would recommend them to everyone!... More
Great service and very professional. Awesome company! Thanks for your help. Always great to deal with and very professional. I would recommend them to everyone! Less
I have had several technicians come out through my home warranty company and none of them could figure out what was going on with my air conditioning system. I decided to go out of network and selected Southern Comfort Mechanical based on reviews and a vendor screening I performed to determine their expertise with zone dampers. My hopes weren’t very high, but Luis Orta quickly changed my attitude... More
I have had several technicians come out through my home warranty company and none of them could figure out what was going on with my air conditioning system. I decided to go out of network and selected Southern Comfort Mechanical based on reviews and a vendor screening I performed to determine their expertise with zone dampers. My hopes weren’t very high, but Luis Orta quickly changed my attitude. He was professional, detailed and thoroughly checked his work. Luis also offered tips for me to keep my air conditioning running smoothly. I highly recommend Luis! Less
Knowledgeable and very nice! Explained everything he did.
Southern Comfort is an excellent HVAC company. I am very pleased with all of the routine maintenance and repairs they have accomplished. Honest and upfront, no nonsense, yet a good sense of humor. From the techs to the folks I talk to on the phone, always a great experience. Matthan Allaway performed my spring checkup, fixed some loose ductwork, provided excellent suggestions and is working up so... More
Southern Comfort is an excellent HVAC company. I am very pleased with all of the routine maintenance and repairs they have accomplished. Honest and upfront, no nonsense, yet a good sense of humor. From the techs to the folks I talk to on the phone, always a great experience. Matthan Allaway performed my spring checkup, fixed some loose ductwork, provided excellent suggestions and is working up some quotes for making my 40 year old house more insulated and efficient without breaking the bank. Less
Mrs Anita Crypto FX is a wonderful real binary manager. She was able to help me investment and make profit quickly and with ease. Mrs Anita Crypto FX that every person involved in the deal was treated with respect and kindness. I appreciate Mrs Anita Crypto FX attention to detail - she really went the extra mile for me. I had 4 different real investment and had no luck. Mrs Anita was able to he... More
Mrs Anita Crypto FX is a wonderful real binary manager. She was able to help me investment and make profit quickly and with ease. Mrs Anita Crypto FX that every person involved in the deal was treated with respect and kindness. I appreciate Mrs Anita Crypto FX attention to detail - she really went the extra mile for me. I had 4 different real investment and had no luck. Mrs Anita was able to help grow my investment in 5 days. I would be happy to work with Mrs Anita Crypto FX again in the future and I recommend her to anyone who is looking for a real investment manager. I look forward to our next deal! you can reach her on via Email: [email protected] WhatsApp: +12133736954 Less
SCM is a finely tuned machine from start to finish. Having an HVAC team is hugely important and that relationship brings benefits that when you call on them they will be there for you. Josh is the real deal, very thorough, knowledgeable and personable! And Luis... I think you and Josh can do this stuff blindfolded! Rock on!... More
SCM is a finely tuned machine from start to finish. Having an HVAC team is hugely important and that relationship brings benefits that when you call on them they will be there for you. Josh is the real deal, very thorough, knowledgeable and personable! And Luis... I think you and Josh can do this stuff blindfolded! Rock on! Less
On the hottest day of the year this former marine went into the deepest part of my addict and made a observation and recommendation to which I said absolutely yes too, not only do they take care of my home but they also take care of my business as well. Luis is a asset to Southern Comfort Mechanical and was entirely professional the entire visit. Thanks to the entire crew at Southern Comfort.... More
On the hottest day of the year this former marine went into the deepest part of my addict and made a observation and recommendation to which I said absolutely yes too, not only do they take care of my home but they also take care of my business as well. Luis is a asset to Southern Comfort Mechanical and was entirely professional the entire visit. Thanks to the entire crew at Southern Comfort. Less
Quickly identified the problem. Even though they didn’t install the system they were able to track down the install date and found the part needing to be replaced is under warranty. Saved me a bunch is $$$$$.... More
Quickly identified the problem. Even though they didn’t install the system they were able to track down the install date and found the part needing to be replaced is under warranty. Saved me a bunch is $$$$$. Less
Matthan has been out 2 x now, once to diagnose, and now the 2nd time to repair. Very knowledgeable, kind and considerate. I highly recommend. Honesty goes a long long way.... More
Matthan has been out 2 x now, once to diagnose, and now the 2nd time to repair. Very knowledgeable, kind and considerate. I highly recommend. Honesty goes a long long way. Less
Guys showed up on time and were very professional. I have used this company twice before. They could have sold me a new home system, but they repaired my home system and performed maintenance on our church's system. Rather than call them I stopped in their office on my way home from church and made an appointment. They are a small local company that I will use again. The above was a few years... More
Guys showed up on time and were very professional. I have used this company twice before. They could have sold me a new home system, but they repaired my home system and performed maintenance on our church's system. Rather than call them I stopped in their office on my way home from church and made an appointment. They are a small local company that I will use again. The above was a few years ago. A few days ago I had them come out again to check out the furnace. They found it had a bad leak in the heat exchanger which could have been deadly for us as it had a big crack in the exchanger. We wondered why we were not feeling up to par since fall. They put in a completely new heating and AC system replacing the one which was 20 years old. It took them only one day and we are now warm and alive. Thanks guys. Less
Joshua was an amazing help! Super kind, professional and very thorough in his explanation and expertise. I will call southern comport mechanical anytime I need service because of Joshua! Thank you!... More
Joshua was an amazing help! Super kind, professional and very thorough in his explanation and expertise. I will call southern comport mechanical anytime I need service because of Joshua! Thank you! Less
I have used SCM for years. They always do a great job, they are professional and trustworthy.
Kevin was early, very professional but also personable, and worked quickly to get my house cooling again. We have a new HVAC company for life!
Exceed my expectations today for AC repair.
Luis was very knowledgeable and helpful in determining the best steps to take for my situation.
Kevin did an excellent, professional job. Zero complaints.
Great job.
Another excellent experience with Southern Comfort Mechanical. Kevin went above and beyond and made sure our AC was working in top notch condition during peak Texas summer. Also answered all our maintenance questions very patiently. Two thumbs up for Kevin!... More
Another excellent experience with Southern Comfort Mechanical. Kevin went above and beyond and made sure our AC was working in top notch condition during peak Texas summer. Also answered all our maintenance questions very patiently. Two thumbs up for Kevin! Less
I Have used this Southern Comfort a handful of times. Communication from the office is top notch! The techs that have shown up have always arrived when they say they will and with a good attitude! The work has been quick and professional and a fair price. Do not hesitate calling when looking for a good, trustworthy HVAC company!... More
I Have used this Southern Comfort a handful of times. Communication from the office is top notch! The techs that have shown up have always arrived when they say they will and with a good attitude! The work has been quick and professional and a fair price. Do not hesitate calling when looking for a good, trustworthy HVAC company! Less
Southern Comfort is a great company with very professional and competent technicians.
Luis came out and answered all of my questions. He was very professional and helped me understand what was going on and how we could service the unit and get air to the addition on my house. I'm so thankful!... More
Luis came out and answered all of my questions. He was very professional and helped me understand what was going on and how we could service the unit and get air to the addition on my house. I'm so thankful! Less
Kevin was very professional and knowledgeable. He took his time exploring what the issue could be including taking pictures and video. He gave excellent advice and was respectful of our budget. I highly recommend Southern Comfort!... More
Kevin was very professional and knowledgeable. He took his time exploring what the issue could be including taking pictures and video. He gave excellent advice and was respectful of our budget. I highly recommend Southern Comfort! Less
From the first phone call to the completion of the job was such an outstanding experience!!! They are definitely the right people to help you with your air conditioning and heating needs!! Everyone was was very professional, kind, respectful and extremely knowledgeable!!! Thank you so much for helping me with my air conditioner!! You all are a life saver!!... More
From the first phone call to the completion of the job was such an outstanding experience!!! They are definitely the right people to help you with your air conditioning and heating needs!! Everyone was was very professional, kind, respectful and extremely knowledgeable!!! Thank you so much for helping me with my air conditioner!! You all are a life saver!! Less
Both my Trane units were not keeping up in this heat and Luis did a very through inspection of both. His recommendation to create better airflow for the units would be very beneficial due to the close confines due to fencing. I cut 2 31 by 13 inch holes in my fence and BAM, both units are keeping up!... More
Both my Trane units were not keeping up in this heat and Luis did a very through inspection of both. His recommendation to create better airflow for the units would be very beneficial due to the close confines due to fencing. I cut 2 31 by 13 inch holes in my fence and BAM, both units are keeping up! Less
Kevin was very professional, easy to talk to, and accommodating of our requests. I was able to schedule this and get seen within 2 days, hassle-free! Consultation visit fee was also not unreasonable. Will definitely keep in my contacts and book again for future needs. Thank you, Kevin!!!... More
Kevin was very professional, easy to talk to, and accommodating of our requests. I was able to schedule this and get seen within 2 days, hassle-free! Consultation visit fee was also not unreasonable. Will definitely keep in my contacts and book again for future needs. Thank you, Kevin!!! Less
Thomas Binoya, very good knowledge and working professionally plus fully responsible.
Good company they have good people working for them Ian very satisfied with their service
I thought they were very good and professional from what i heard from my friend, but I had a threatening and very bad experience. I called them up as my AC bills are soaring. the guy came in initially and said everything is fine including the airflow and temperature there is nothing he can do about the bill, I thought the guy was helping me, then started testing out my outside units with some mes... More
I thought they were very good and professional from what i heard from my friend, but I had a threatening and very bad experience. I called them up as my AC bills are soaring. the guy came in initially and said everything is fine including the airflow and temperature there is nothing he can do about the bill, I thought the guy was helping me, then started testing out my outside units with some messed up tools and let my HVAC charge down, and told me that is what happens when they test, as I was not that knowledgeable and I did not know what he was doing but now after I researched online there will be very minimal loss, but not 30-60 sec of hissing out of gas , he made me sign to charge my HVAC, I started to realize that he did it just to get money from me, when I said I need to talk call and talk to their company. he threatened me that he will mess my HVAC and remove the charge and mentioned that's how they work if I don't pay him on the spot. Even though I lose this money I think with my issue unresolved, but I better stay away from such people. Less
Professional and timely.
Southern Comfort was called, because I was having a hard time getting the company that installed the unit out to repair their work. Kevin showed up within a couple of hours of me placing the call. During his assessment the guy from the other company shows up. Kevin remained poised and professional. He allowed the other company to repair the unit, without any hesitation.... More
Southern Comfort was called, because I was having a hard time getting the company that installed the unit out to repair their work. Kevin showed up within a couple of hours of me placing the call. During his assessment the guy from the other company shows up. Kevin remained poised and professional. He allowed the other company to repair the unit, without any hesitation. Less
This was only a seasonal inspection and everything was good.
I had a guy come out to inspect my ac after my home warranty company failed to send out a decent technician. The technician cfrom southern comfort came out and thoroughly inspected my ac. Given me a lot of detail on the entire system and providing me multiple options to get it functional again.... More
I had a guy come out to inspect my ac after my home warranty company failed to send out a decent technician. The technician cfrom southern comfort came out and thoroughly inspected my ac. Given me a lot of detail on the entire system and providing me multiple options to get it functional again. Less
Friendly and knowledgeable. I will recommend them for sure
Friendly, professional and patient in the problem solving process to know how to repair our unit.
Southern Comfort sent Luis when our AC completely quit on an over 100 degree day. He diagnosed and fixed it in minutes! Very professional and knowledgeable. I will recommend Southern Comfort to everyone I come in contact with.... More
Southern Comfort sent Luis when our AC completely quit on an over 100 degree day. He diagnosed and fixed it in minutes! Very professional and knowledgeable. I will recommend Southern Comfort to everyone I come in contact with. Less
Tony from SCM arrived right on time for an estimate. Was quick, thorough and professional. He gave me an estimate that was several thousand dollars below what the Big Name Brand A/C dealers quoted. His install team showed up right on time. They protected our flooring and walls and did a flawless install of our new Trane XV 18 system. I've had it now for 6 weeks and its been GREAT! These guys do e... More
Tony from SCM arrived right on time for an estimate. Was quick, thorough and professional. He gave me an estimate that was several thousand dollars below what the Big Name Brand A/C dealers quoted. His install team showed up right on time. They protected our flooring and walls and did a flawless install of our new Trane XV 18 system. I've had it now for 6 weeks and its been GREAT! These guys do excellent work and are quick and responsive with any questions you may have. I highly recommend them for your A/C needs.Tom Ferriso Less
Nick and southern comfort were GREAT. I was having issues locating the part number for a uv light replacement and Southern Comfort helped me solve in a day what my original HVAC installer could not do in over 2 weeks. Nick was on time, professional and very helpful. I will contact Southern Comfort for ALL my HVAC needs going forward. Thank you so much!!!... More
Nick and southern comfort were GREAT. I was having issues locating the part number for a uv light replacement and Southern Comfort helped me solve in a day what my original HVAC installer could not do in over 2 weeks. Nick was on time, professional and very helpful. I will contact Southern Comfort for ALL my HVAC needs going forward. Thank you so much!!! Less
Always happy with the service this organization provides.
good job. very pleased, bid on whole system
Southern Comfort was called to perform routine maintenance for a quoted price. After the appointment was made my downstairs unit became intermittent. It would not come on sometimes. Because the repair seemed to be not covered in the "routine" maintenance, I expected to pay more. Kevin showed up on time I showed him the problem he went upstairs to the units and 20 minutes later he came down and sa... More
Southern Comfort was called to perform routine maintenance for a quoted price. After the appointment was made my downstairs unit became intermittent. It would not come on sometimes. Because the repair seemed to be not covered in the "routine" maintenance, I expected to pay more. Kevin showed up on time I showed him the problem he went upstairs to the units and 20 minutes later he came down and said the unit was fixed and the repair was included in the quoted maintenance price. He easily could have said that it was extra, and I would have bought in to it hook, line and sinker. This is the second time I have used Southern Comfort and I have been happy both times. I definitely would recommend them. Less
Professional as always.
I can't speak highly enough about the team at Southern Comfort. The Project Manager, Tony, was able to do an estimate within 24 hours, and the team installed my new HVAC system within 2 days after that. They didn't have to move this fast, but they did, and I'm so grateful for that. They were attentive to all my questions and set reasonable expectations. The crew did an A+ job on the installation.... More
I can't speak highly enough about the team at Southern Comfort. The Project Manager, Tony, was able to do an estimate within 24 hours, and the team installed my new HVAC system within 2 days after that. They didn't have to move this fast, but they did, and I'm so grateful for that. They were attentive to all my questions and set reasonable expectations. The crew did an A+ job on the installation. With Southern Comfort, you're getting both best in class equipment and best in class service. Now I know why my neighbor recommended them. Less
After another HVAC company that I previously reviewed was unable to diagnose and take action to repair the issue I've been having with my 2nd floor HVAC AC unit, a friend of mine on the Commercial side of the business recommended Southern Comfort Mechanical (SCM) for residential HVAC work. I contacted SCM, explained my current problem and made an appointment for the first opening they had (a wee... More
After another HVAC company that I previously reviewed was unable to diagnose and take action to repair the issue I've been having with my 2nd floor HVAC AC unit, a friend of mine on the Commercial side of the business recommended Southern Comfort Mechanical (SCM) for residential HVAC work. I contacted SCM, explained my current problem and made an appointment for the first opening they had (a week out, was not surprised with our early heat wave). Joshua called 15 mins before he would be showing up to let me know, which was actually about 10 mins early. I walked him around and showed him where everything was and he went about performing his inspection. He, like the previous tech, noted that I had a coolant leak somewhere and my system was holding less than 50% at this time. He performed an inspection of the condenser and coil and did not see any obvious signs of a leak. He did note, as did the first Tech that there was an abnormal buildup of pressure in the schrader valve that popped when the cap was removed. He believe this may have been the source of the leak with the cap acting as a pressure valve. Replaced and tested the new schrader valve and added 3 lbs of coolant to system. The system has been running for 4 hours and the temperature of the 2nd floor of the house has dropped from 84 and is now at the thermostat setting of 75. Thank you Joshua and Southern Comfort Mechanical! To show my appreciation I also signed up for their HVAC Maintenance program. Less
Luis Orta was the technician from Southern Comfort Mechanical who replaced the motor on our AC unit. He was polite, professional and thorough. We are very grateful and happy with results and would recommend the company and Luis any day.... More
Luis Orta was the technician from Southern Comfort Mechanical who replaced the motor on our AC unit. He was polite, professional and thorough. We are very grateful and happy with results and would recommend the company and Luis any day. Less
Professional, knowledge of the unit, and courteous!!
Luis was punctual, professional, friendly, and honest. What’s not to like?!
Nick was great, informative and professional.
Cody was very courteous, keep me informed of everything he was doing. He seems to be a very good employee & also, great with his customers. His is very friendly and has wonderful manners. Southern Comfort Mech. Is a good business & care for their customers.... More
Cody was very courteous, keep me informed of everything he was doing. He seems to be a very good employee & also, great with his customers. His is very friendly and has wonderful manners. Southern Comfort Mech. Is a good business & care for their customers. Less
On time, knowledgeable and great customer skills
Nick was absolutely amazing. Very professional and explained stuff in layman's terms. He went the extra mile performing the maintenance. A++
Did a great job. Very professional with detailed work.
Josh is very knowledgeable and professional. I am very pleased that I choose Southern Comfort Mechanical. I would highly recommend them to family and friends.... More
Josh is very knowledgeable and professional. I am very pleased that I choose Southern Comfort Mechanical. I would highly recommend them to family and friends. Less
Ivan was out today and serviced our HCAV units. He di a spectacular job and changed the filters and washed the other ones. He showed me pictures of everything and explained what he did. Great job!... More
Ivan was out today and serviced our HCAV units. He di a spectacular job and changed the filters and washed the other ones. He showed me pictures of everything and explained what he did. Great job! Less
Luis, came out on time and very comprehensive evaluation of a system which wasn't working correctly. Excellent communication and followup.
Southern Comfort Mechanical always does a thorough job for us. We've been using them for 5 years and always trust what they tell us.
Luis is very thorough and the prices are very reasonable.
For the last 4 days we have had no upstairs air conditioner…2 technicians were sent out with no good results……..then Cody and Bobby came today and after almost 2 hours we have COOL AIR !!!!! Cody is an absolute WONDERFUL diagnostician !!!! He needs to teach classes for your techs !!!!! He and Bobby searched and repaired and searched and repaired until our problem was COMPLETELY SOLVED !!!!!! I c... More
For the last 4 days we have had no upstairs air conditioner…2 technicians were sent out with no good results……..then Cody and Bobby came today and after almost 2 hours we have COOL AIR !!!!! Cody is an absolute WONDERFUL diagnostician !!!! He needs to teach classes for your techs !!!!! He and Bobby searched and repaired and searched and repaired until our problem was COMPLETELY SOLVED !!!!!! I cannot praise CODY & BOBBY enough !!!!! They are NOT just part changers……they do the JOB to the FINISH !!!! THANK YOU CODY & BOBBY !!!! I will be calling and chatting with the owner STEVE !!!!! Becky Nix AGAIN, CODY & BOBBY saved the day …… after almost 3 hours of repair work we now have air !!!! Becky Nix Less
Luis and team were professional and courteous. I appreciate Luis taking the time to explain our options and his recommendations. The lady maintaining incoming calls and scheduling appointments was great too! She was able to answer our questions and get additional estimates to us quickly.... More
Luis and team were professional and courteous. I appreciate Luis taking the time to explain our options and his recommendations. The lady maintaining incoming calls and scheduling appointments was great too! She was able to answer our questions and get additional estimates to us quickly. Less
My initial use of Southern Comfort was when I was in the need of a new HVAC and this was from my daughter's recommendation. LOVE the service of this company!! Luis came out and assessed my heat/ac needs and I was so impressed when he came out with the installation team at the start of the process and then came out to check completion. A couple months later, my thermostat was not working. Luis ... More
My initial use of Southern Comfort was when I was in the need of a new HVAC and this was from my daughter's recommendation. LOVE the service of this company!! Luis came out and assessed my heat/ac needs and I was so impressed when he came out with the installation team at the start of the process and then came out to check completion. A couple months later, my thermostat was not working. Luis came out and found that a rat had chewed on my new HVAC wiring outdoors. I praise him and your company for such thoroughness and conscientiousness!! I doubt any other outfit would have discovered such but instead would have just replaced the thermostat, checked the unit upstairs and left. I know my review is abit long but I cannot offer enough commendations for this company. Sidebar: Luis needs recognition to include a pay raise as he is top quality!! Less
This is one of the best run companies I have ever used. The communication from the time you make the appointment until the time they leave is fantastic! Great service, fair prices, highly recommend! Nick was very professional and thorough and explained everything well.... More
This is one of the best run companies I have ever used. The communication from the time you make the appointment until the time they leave is fantastic! Great service, fair prices, highly recommend! Nick was very professional and thorough and explained everything well. Less
I found Joshua Fry very professional and very knowledgeable. He was on time came in did his work. Was very friendly and courteous. He answered all my questions. And my two puppies loved him. I would recommend southern comfort to anyone.... More
I found Joshua Fry very professional and very knowledgeable. He was on time came in did his work. Was very friendly and courteous. He answered all my questions. And my two puppies loved him. I would recommend southern comfort to anyone. Less
I have been using Southern Comfort Mechanical for approx. 1 & 1/2 years now, partly because they are an authorized service provider for the HVAC equipment I have, and it's important to hire service companies & techs who are knowledgeable about your specific equipment. But the other reasons I continue using this company is that their service techs, like Josh who just came over today, are very pro... More
I have been using Southern Comfort Mechanical for approx. 1 & 1/2 years now, partly because they are an authorized service provider for the HVAC equipment I have, and it's important to hire service companies & techs who are knowledgeable about your specific equipment. But the other reasons I continue using this company is that their service techs, like Josh who just came over today, are very professional, polite, on-time and most importantly do both a thorough and excellent job. And all their techs have done this kind of excellent work. This HVAC company is NOT like some of those bigger, multi-service, numerous TV ad or billboard companies with service techs who are also sales commissioned, to sell you upgrades, service contracts or make-up falsehoods that your equipment needs repairs or replacement soon, while right inside your home and wasting your time. But Southern Comfort Mechanical and their service techs are trustworthy and highly recommended. Less
9/21/2022 - Southern Comfort did a fantastic job on another repair. The technician, Nick, was great to work with. He explained what he found and what the problem was. He made the repair and was very thorough in checking the system to ensure everything was working properly. Thanks Nick! 4/26/2022 - Southern Comfort, and especially Martin, did a great job. He showed up right on time and took care ... More
9/21/2022 - Southern Comfort did a fantastic job on another repair. The technician, Nick, was great to work with. He explained what he found and what the problem was. He made the repair and was very thorough in checking the system to ensure everything was working properly. Thanks Nick! 4/26/2022 - Southern Comfort, and especially Martin, did a great job. He showed up right on time and took care of my problem. This is the second time I have used them and I will use them the next time I have a problem. Less
Very knowledgeable about HVAC
Martin is FANTASTIC! He’s SMART, friendly and honest. He’s tells me “you could do this, but you don’t have to. But the benefits if you do are….”He’s a delight and the only HVAC guy I trust!Thanks! A+++++++... More
Martin is FANTASTIC! He’s SMART, friendly and honest. He’s tells me “you could do this, but you don’t have to. But the benefits if you do are….”He’s a delight and the only HVAC guy I trust!Thanks! A+++++++ Less
Tony was thorough in his explanation of the equipment and installation process.
Nothing negative to say. We've been using them for 4 years and they have always given us outstanding service.
We had some issues starting up our unit where it would say cooling, but no cold air would come out and the out door unit would not work. There is a long history of other companies working on it, but Luis came out and diagnosed several issues and was able to replace the thermostat and get us cooling again!... More
We had some issues starting up our unit where it would say cooling, but no cold air would come out and the out door unit would not work. There is a long history of other companies working on it, but Luis came out and diagnosed several issues and was able to replace the thermostat and get us cooling again! Less
Update 2: If you call Southern Comfort then ask for Luis. This man has integrity, he is gentle and empathetic and knows his business. You could not have a bad experience if he is your service man. Companies are built on people. The first time I called SCM) many years ago I was wowed by the (then) owner’s dedication to service. I now feel that passion in Luis as backed by his support staff (thank... More
Update 2: If you call Southern Comfort then ask for Luis. This man has integrity, he is gentle and empathetic and knows his business. You could not have a bad experience if he is your service man. Companies are built on people. The first time I called SCM) many years ago I was wowed by the (then) owner’s dedication to service. I now feel that passion in Luis as backed by his support staff (thanks, Megan). Way to go, turning a 1-star review into a 5. You worked for it and I appreciate your service! Update: Luis is awesome! This man figured it out and worked hard to make sure I was happy. If you’re lucky enough to pull Luis as your technician on a service call you’re good. After my previous poor review because the technician was bad I continued to have problems with my a/c because the problem was mis-diagnosed, which caused me to spend lots more money then was needed to still not fix the problem. I ended up buying a new evaporator coil when the freezing problem was due to a bad thermostat not turning on the blower. I’m only a couple grand in the hole over that which is why this is 4 not 5 stars. Luis even determined that the previous technician, Martin, overcharged the coolant (at significant expense to me) and asked the office to refund that cost. I plan to request Luis for additional work I want done on Monday morning. ——————————————— ORIGINAL BAD EXPERIENCE BELOW I needed a new evaporator coil to get my upstairs unit cooling. When, on the initial evaluation, the technician quoted a price I asked if that price included recharging coolant after. The technician, Martin, replied that the coolant smelled sour and might need to be replaced but they would capture and recharge with my existing coolant. I know that coolant does not spoil so I figured this was just your typical up-sell attempt so I ignored it and agreed. The day of repair he hit me up for an extra $500 for coolant because “the compressor is not strong enough to evacuate the coolant”. This “issue” was not mentioned in the initial evaluation. I think this was deceptive but I didn’t want to hassle with it so I just paid the add-on. I’m disappointed that SCM is not as easy to deal with as it used to be. I think I might have to start looking for an alternative provider. Less
Great service, as always!
Smooth, no issues. Very professional.
Josh was GREAT. He was thoughtful and very caring. Thank you for hiring GREAT PEOPLE.
Joshua was very friendly, informative, and professional.
Would highly recommend to family and friends. Have used Southern several times and will continue to use them!
Excellent job, very professional.
Can't thank the team enough!! Exceeded my high expectations! Will 10 out of 10 recommend them to anyone!!
The guys and girls are always on time and on point with our services. Way to go!! Keep up the Great work!
They are always polite and professional. They are trustworthy and reliable. They never suggest work that is not needed.
Todd is always amiable and forthcoming with useful suggestions. He is always on time, thorough and professional .
Joshua was Awesome! Very personable, thorough, and I formative!
Fast friendly service
Josh was ontime ,courteous and did a great job informing us .
On time, left no mess. Always satisfied.
Southern Comfort Mechanical performed air duct and vent cleaning. Mike Bailey and Nick were on time, and efficient with their work. They also did an great job of clean up before they left! I especially appreciate that Mike took the time to walk the house and explain everything to me. I highly recommend Southern Comfort Mechanical for all your HVAC needs.Dec. 2021 - Mike Bailey just completed my H... More
Southern Comfort Mechanical performed air duct and vent cleaning. Mike Bailey and Nick were on time, and efficient with their work. They also did an great job of clean up before they left! I especially appreciate that Mike took the time to walk the house and explain everything to me. I highly recommend Southern Comfort Mechanical for all your HVAC needs.Dec. 2021 - Mike Bailey just completed my HVAC fall maintenance. I sincerely appreciate this company and their employees. They provide efficiency and professionalism at the highest level! I'll recommend Southern Comfort Mechanical to family, friends, and neighbors!! Thank you again for the excellent customer service!March 2022 - Josh Fry completed my HVAC spring maintenance...once again - excellent service! Southern Comfort Mechanical is great at hiring top quality employees. I've received professional, efficient, and kind service each and every time. Thanks again for the great service. Less
Southern Comfort has been my go-to for 10+ years and are incredibly reliable, trustworthy and amazing problem solvers. Luis was soooo helpful and came up with a great idea to fix a situation at my house in mere minutes. Highly, highly recommend Southern Comfort AND Luis!... More
Southern Comfort has been my go-to for 10+ years and are incredibly reliable, trustworthy and amazing problem solvers. Luis was soooo helpful and came up with a great idea to fix a situation at my house in mere minutes. Highly, highly recommend Southern Comfort AND Luis! Less
As usual it was great. It was a pleasure working with Jonathon
great fast service called last night they were here first thing in morning fixed unit at a reasonable rate I havhly recommend Southern Comfort Mechanical... More
great fast service called last night they were here first thing in morning fixed unit at a reasonable rate I havhly recommend Southern Comfort Mechanical Less
Southern Comfort and their entire team of technicians are professional, friendly and seek to resolve issues quickly. Prior to the installation of our new AC system we met with a representative, shared our on going concerns with our past system (uneven heating and cooling ). They listened well and creativity solved the problem, something several other companies could not accomplish.. You will no... More
Southern Comfort and their entire team of technicians are professional, friendly and seek to resolve issues quickly. Prior to the installation of our new AC system we met with a representative, shared our on going concerns with our past system (uneven heating and cooling ). They listened well and creativity solved the problem, something several other companies could not accomplish.. You will not be disappointed with the team of Southern Comfort Mechanical. Less
Very good service. Thanks!
Quick response and friendly tech! Thank you for a great experience!
Always appreciate the professional service. Luis did a great job. Thank you!
Tony was very knowledgeable and the installation crew were fast.
Luis from Southern Comfort was professional and informative while conducting our heating system maintenance. He was even dog friendly 👍We’ve used Southern Comfort Mechanical for several years. They do good work.... More
Luis from Southern Comfort was professional and informative while conducting our heating system maintenance. He was even dog friendly 👍We’ve used Southern Comfort Mechanical for several years. They do good work. Less
Southern Comfort Mechanical installed my new Trane HVAC system. I recommend them to everyone in their service area. They won't scam or over-charge you. This expert team of professionals is trustworthy, honest, and meticulous in getting the job done right.... More
Southern Comfort Mechanical installed my new Trane HVAC system. I recommend them to everyone in their service area. They won't scam or over-charge you. This expert team of professionals is trustworthy, honest, and meticulous in getting the job done right. Less
Luis is outstanding very good service tech
Southern Mechanical is always responsive, on time, and professional. Kevin was courteous, friendly, and professional. He answered all my questions immediately. Highly recommend.... More
Southern Mechanical is always responsive, on time, and professional. Kevin was courteous, friendly, and professional. He answered all my questions immediately. Highly recommend. Less
Excellent experience. Great company with top notch customer service. Responsiveness was quick, prices were great and our technician Martin was one of the best. Very knowledgeable and fixed our issue quickly. So nice to have an honest company we can trust.... More
Excellent experience. Great company with top notch customer service. Responsiveness was quick, prices were great and our technician Martin was one of the best. Very knowledgeable and fixed our issue quickly. So nice to have an honest company we can trust. Less
Matthan was polite, efficient, and thorough. He gave me good advice, and excellent results.
Friendly, knowledgeable and best of all on time!
I've used Southern Comfort a couple of times and they have always been prompt and professional.
This a great company. This is what I love about them. They are very professional. By that I mean that they are courteous, and prompt, but they are also well organized and use technology to keep track of everything. They use their tablets to take snapshots of the equipment and filters. They make notes about any issue or potential issue. If you call them up they can review all of that stuff an... More
This a great company. This is what I love about them. They are very professional. By that I mean that they are courteous, and prompt, but they are also well organized and use technology to keep track of everything. They use their tablets to take snapshots of the equipment and filters. They make notes about any issue or potential issue. If you call them up they can review all of that stuff and know exactly what you're talking about. They know who came out and what they worked on. They have this down to a science. Other things I like about them as that every service person I've talked to has taken the time to answer any question I had. They listen and they think about it and they answer. And if they don't have an answer, they will take it down and give you one after they have researched it or asked someone else at the company. Everyone is super respectful of your space and property. I've never signed up for any of those biyearly contracts that AC companies try to sell you on. However, Southern Comfort's professionalism convinced me that they were the company to pull the trigger with. I couldn't recommend them more. I trust them and I think you should too. Oh, by the way. I also asked them for something out of the way. I asked them if they could install a heat exchanger for my pool. It works by taking the waste heat from your house in the summer and heating your pool. If you don't like cold water, or if you heat up your hot tub in the summer too, it seems reasonable. It may only extend the swimming season by a few weeks on each side of the season, but that's a nice plus. Also, like I said, my wife doesn't like cold water, even in the summer. Using my AC to cool my house and heat my pool without any extra costs is amazing. The important part there is that they listened, they researched it, and they gave me an answer. They could have totally brushed me off, but they didn't. That was cool. Turns out the owner was an engineer and consultant in a past life. That's really awesome. Less
Had my first experience with with SCM, today. Every aspect of my service was superior. Both technicians are knowledgeable and have a superior ability to explain mechanical conditions. ...especially pleased with and appreciative of Luis Orta...deserves special recognition! Looking forward to future experience with this company. Thank you.... More
Had my first experience with with SCM, today. Every aspect of my service was superior. Both technicians are knowledgeable and have a superior ability to explain mechanical conditions. ...especially pleased with and appreciative of Luis Orta...deserves special recognition! Looking forward to future experience with this company. Thank you. Less
Been using Southern Comfort Mechanical for Years. They have great integrity & honesty. From the front desk of scheduling, communication, to the field, all great employees. All of their field technicians are well educated and highly recommended. We have been honored to have Luis help us out on many occasions. He is Fantastic!! A Great Personality, & a Highly Skilled HVAC Professional. In fact, we ... More
Been using Southern Comfort Mechanical for Years. They have great integrity & honesty. From the front desk of scheduling, communication, to the field, all great employees. All of their field technicians are well educated and highly recommended. We have been honored to have Luis help us out on many occasions. He is Fantastic!! A Great Personality, & a Highly Skilled HVAC Professional. In fact, we just had him out on 11-24-21 due to our heat not kicking on. He diagnosed problem quickly & effectively and our heat was running in no time. Also, when he came back down to check thermostat he heard a loud noise coming from our return vent. He asked if it had always sounded like that. We told him, it has sounded like a "freight train" for 18 years, when it runs. Bingo, he told us what the problem was <easy fix>. Now it sounds like a "kitten purring". We were blown away. He is amazing!! Big Thank you to Luis & Team at SCM, can't thank you enough for ALL the Great Experiences through out the Years. Highly recommend this Company with No Hesitation. Less
The crew that came out did a fine job with my install. Tony explained the process and checked in during install. Luis promptly finished up some minor details today. I am very happy with the experience.... More
The crew that came out did a fine job with my install. Tony explained the process and checked in during install. Luis promptly finished up some minor details today. I am very happy with the experience. Less
Great service! They were quick and efficient and very friendly!
We had a room that wasn’t cooling. Luis came out and gave us a free estimate. I was able to make an appointment to do the work pretty quickly after that. Luis made some adjustments to our vents. Martin changed out a grill so that we could put our filters in our intake rather than at the unit. Martin worked hard to clean up anything that fell on the floor or blew out of the vents. We had some blow... More
We had a room that wasn’t cooling. Luis came out and gave us a free estimate. I was able to make an appointment to do the work pretty quickly after that. Luis made some adjustments to our vents. Martin changed out a grill so that we could put our filters in our intake rather than at the unit. Martin worked hard to clean up anything that fell on the floor or blew out of the vents. We had some blown insulation in the attic that ended up blowing through the vents, making them snow insulation. Martin worked hard to get it cleaned up. They worked diligently to check the air flow through each vent. After they finished my room still wasn’t cooling enough. Luis came out two more times to get it to work correctly. These things take balance. If you change one thing it can throw off the balance of another. With that being said, I had no problem with needing to have them come back out. Here is where Luis and Southern comfort met/exceeded my expectations; everything he had to do to make my vents work correctly was still covered under my initial estimate. They would have continued to come out until things were working as they should be. Might there have been a company that could have done the work for a little less? I’m sure there are. But good companies like this one, make good on their promises and will strive to exceed your expectations. Sometimes you pay a tiny bit more for a lot higher quality, happier employees, and amazing customer service! I would highly recommend Luis and Southern Comfort for your HVAC needs. Less
Great service, nice people and knowledgeable technician! Kudos to Martin for his promptness!
They replaced the evaporator. They did a very good and clean work. But They found the evaporator with the original paper work and other material from the original installation inside the evaporator coil. This is what caused the failure of evaporator. It was a different company that installed... More
They replaced the evaporator. They did a very good and clean work. But They found the evaporator with the original paper work and other material from the original installation inside the evaporator coil. This is what caused the failure of evaporator. It was a different company that installed Less
We look for replacement our AC system and Tony has a lot of experience for HVAC system. He gives us a lot of helpful advice and is very responsible on the whole project to get our new ac installation. On time and cooperate with other technicians. He fits us quickly per our schedule. Their other technicians work great too! They are done great jobs and they are very thoughtful for us when they ins... More
We look for replacement our AC system and Tony has a lot of experience for HVAC system. He gives us a lot of helpful advice and is very responsible on the whole project to get our new ac installation. On time and cooperate with other technicians. He fits us quickly per our schedule. Their other technicians work great too! They are done great jobs and they are very thoughtful for us when they install the AC. We love them and we love TRANE AC system! Less
I am as always very satisfied with Southern Comfort and all its employees
Great company, excellent service. We got our quote and had our installation just a few days later. The crew was very friendly and professional. Highly recommend!... More
Great company, excellent service. We got our quote and had our installation just a few days later. The crew was very friendly and professional. Highly recommend! Less
AC quit working and they were able to give me same day service, which is a big deal with TX summer temps! The technician was very professional, and courteous. I would highly recommend.... More
AC quit working and they were able to give me same day service, which is a big deal with TX summer temps! The technician was very professional, and courteous. I would highly recommend. Less
Excellent service and prompt response
Very responsive. Mike was very professional and explained in detail what needed to be done as well as answered all my questions and addressed all my concerns. Highly recommend Southern comfort mechanical.This is a follow-up to previous post when Mike came out and diagnosed our problem and gave us an estimate. Came out today and performed the work detailed on estimate. Just can’t say enough about ... More
Very responsive. Mike was very professional and explained in detail what needed to be done as well as answered all my questions and addressed all my concerns. Highly recommend Southern comfort mechanical.This is a follow-up to previous post when Mike came out and diagnosed our problem and gave us an estimate. Came out today and performed the work detailed on estimate. Just can’t say enough about how positive the experience was. Mike was just phenomenal. Terrific attitude,skill set and follow up. We’ve had so many bad experiences with other AC companies kind of come to expect it as standard. Mike and Southern Comfort Mechanical are a shining example of a great company with great employees that really care about customers. They’ve got a new customer for life. Six ⭐️⭐️⭐️⭐️⭐️⭐️ review. Less
Excellent service. Prompt, great visibility on when technicians arrive (can even track their arrival on a map), and very professional, clear service.
Been going with Southern Comfort Mechanical since I moved to Valley Ranch. Company is ethical, reliable, and very reasonable. Thanks SCM!
Southern completed an install a few years back and came out to do some small updates and maintenance. Great response and professional service they went above and beyond what was expected. Thanks!... More
Southern completed an install a few years back and came out to do some small updates and maintenance. Great response and professional service they went above and beyond what was expected. Thanks! Less
Very friendly, informative and efficient
Mike came out, found the problem and helped us find a resolution. Mike is very professional and honest. Honesty is a vary rare quality to find in this industry and this company is honest.... More
Mike came out, found the problem and helped us find a resolution. Mike is very professional and honest. Honesty is a vary rare quality to find in this industry and this company is honest. Less
Very polite, knowledgeable and always fixes the issue the first visit without repeats.
Tony and the rest of the team were excellent to work with. The process was so smooth. The techs were efficient and had such great attitudes. Tony made sure we were taken care of from start to finish.... More
Tony and the rest of the team were excellent to work with. The process was so smooth. The techs were efficient and had such great attitudes. Tony made sure we were taken care of from start to finish. Less
The team that I’ve worked with have done a great job. They have all been very courteous and helpful in the entire process. I needed a new unit and they were great. Will recommend to everyone.... More
The team that I’ve worked with have done a great job. They have all been very courteous and helpful in the entire process. I needed a new unit and they were great. Will recommend to everyone. Less
I had an older AC unit in need of repair or replacement. They stated they would assess the unit for $85, which was working when they arrived. They put freon in the unit without asking me first, and then charged me $565. The service tech upon departure assured me that will help temporarily but the unit will need to be replaced in the future. The unit cease to work after he left. When I called th... More
I had an older AC unit in need of repair or replacement. They stated they would assess the unit for $85, which was working when they arrived. They put freon in the unit without asking me first, and then charged me $565. The service tech upon departure assured me that will help temporarily but the unit will need to be replaced in the future. The unit cease to work after he left. When I called them to send someone out to re-look at the unit, they said no, the unit needs replacing and they would credit me the $565, if I bought a new unit. Who runs a business like this? Less
I had an older AC unit in need of repair or replacement. They stated they would assess the unit for $85, which was working when they arrived. They put freon in the unit without asking me first, and then charged me $565. The service tech upon departure assured me that will help temporarily but the unit will need to be replaced in the future. The unit cease to work after he left. When I called th... More
I had an older AC unit in need of repair or replacement. They stated they would assess the unit for $85, which was working when they arrived. They put freon in the unit without asking me first, and then charged me $565. The service tech upon departure assured me that will help temporarily but the unit will need to be replaced in the future. The unit cease to work after he left. When I called them to send someone out to re-look at the unit, they said no, the unit needs replacing and they would credit me the $565, if I bought a new unit. WTH!!!! Who runs a business like this? Less
From start to finish the entire company, with Todd as customer facing lead, took exceptional care of us. They went above and beyond. Refreshing customer experience. I would highly recommend Southern Comfort for any and all your HVAC needs!... More
From start to finish the entire company, with Todd as customer facing lead, took exceptional care of us. They went above and beyond. Refreshing customer experience. I would highly recommend Southern Comfort for any and all your HVAC needs! Less
Southern comfor did a great job coming out for general AC maintenance. But when one of the units stopped working a day later, 1 day before our home was going on the market, they told us it would 3 days before they could make it out. Our upstairs was 90 degrees...not a great way to sell a home. We contacted a competitor and explained our predicament. They were out within 2 hrs and had us up and r... More
Southern comfor did a great job coming out for general AC maintenance. But when one of the units stopped working a day later, 1 day before our home was going on the market, they told us it would 3 days before they could make it out. Our upstairs was 90 degrees...not a great way to sell a home. We contacted a competitor and explained our predicament. They were out within 2 hrs and had us up and running 2 hrs after that. Customer service is not high on Southern Comfort's business practice. Less
They are reliable and competent professionals. We have been using them for last 4 years. I recommend Southern Comfort Mechanical. #AC #Repair #Maintenance... More
They are reliable and competent professionals. We have been using them for last 4 years. I recommend Southern Comfort Mechanical. #AC #Repair #Maintenance Less
Todd was great! Checked everything out, found the problem, and had my system running in no time!
I have used this company in the past and have been very happy with the service; however, when my air conditioner went out on a Friday and I was informed that they could not order the parts for repair until Monday, I have had nothing but horrible service. I was told that I would get a call on Monday to let me know timing for service once they could order the part. I had to call them and was told t... More
I have used this company in the past and have been very happy with the service; however, when my air conditioner went out on a Friday and I was informed that they could not order the parts for repair until Monday, I have had nothing but horrible service. I was told that I would get a call on Monday to let me know timing for service once they could order the part. I had to call them and was told they were supposed to get the part the next day but couldn’t schedule a time to fix my unit until the following week. Living in Texas with 3 children and pets during the summer with no air conditioning is impossible and potentially dangerous. Thank goodness this did not happen in August. I find it completely unacceptable for an HVAC company to be so unaccommodating to not make the repair in a timely fashion. I could understand if I was just waiting on a part but that is not the case. I shouldn’t have to beg the company to schedule a time to make the repair. Less
Mike Bailey came out to conduct a routine performance check on our ac system. He was prompt, courteous, thorough, and promptly took care of the issues he identified. Highly recommended!... More
Mike Bailey came out to conduct a routine performance check on our ac system. He was prompt, courteous, thorough, and promptly took care of the issues he identified. Highly recommended! Less
This is not the first time I've worked with SCM, and it certainly won't be the last. The communication that they provide is outstanding, and the technicians that arrive to do the work know their stuff. Martin was expedient, and informed me of every thing along the way. Kudos to SCM, you all have done things right. Edit: all the same for Nick, and Josh as well :). They all went above and beyond. ... More
This is not the first time I've worked with SCM, and it certainly won't be the last. The communication that they provide is outstanding, and the technicians that arrive to do the work know their stuff. Martin was expedient, and informed me of every thing along the way. Kudos to SCM, you all have done things right. Edit: all the same for Nick, and Josh as well :). They all went above and beyond. Edit again: Josh did the duct cleaning and replaced a bad motor, and went above and beyond once again with before and after photos, and a walkthrough after. Give that guy a medal. Less
Nick was professional, courteous and came on time. Great job!
Tony and his crew are the BEST. I needed a new HVAC unit for downstairs. The old compressor was 26 years old! I had planned to use another company (one that I had used before), but called Southern Comfort Mechanical for another quote. Tony came out the next day and spent time discussing my needs and the condition of our old system. He was very thorough and professional. The other company was now... More
Tony and his crew are the BEST. I needed a new HVAC unit for downstairs. The old compressor was 26 years old! I had planned to use another company (one that I had used before), but called Southern Comfort Mechanical for another quote. Tony came out the next day and spent time discussing my needs and the condition of our old system. He was very thorough and professional. The other company was nowhere near as as thorough, and I just didn't get a good feeling from them. I'm so glad I called Southern Comfort! They were amazing -- very professional, hard working, neat, quick, and the new system looks (and works) great! I'll never use any other company for my HVAC needs. Oops -- I almost forgot -- Southern Comfort was also a couple of thousand dollars cheaper than the other guys!!! Less
Mike Bailey is a great tech. He answered all our questions and was very professional. By the time he left we made a personal connection and you could tell that he liked what he does. He didn't try to upsell us and there was no pressure to sell us things we didn't need. I was looking to replace my old service because the owner retired and sold his company. I think I've found one I can trust.... More
Mike Bailey is a great tech. He answered all our questions and was very professional. By the time he left we made a personal connection and you could tell that he liked what he does. He didn't try to upsell us and there was no pressure to sell us things we didn't need. I was looking to replace my old service because the owner retired and sold his company. I think I've found one I can trust. Less
I got an estimate from them to replace all the ducts in the house. I thought his estimate was fair.
Very pleased with my service from Southern Comfort. Friendly & knowledgeable professionals who explained everything they were doing & answered all my questions. Would highly recommend!... More
Very pleased with my service from Southern Comfort. Friendly & knowledgeable professionals who explained everything they were doing & answered all my questions. Would highly recommend! Less
Josh always does an excellent job and is not only extremely proficient in the HVAC arena, but goes above and beyond to address all issues regarding your current problem and AC environment. Add to that the honesty and genuine concern he displays towards your situation, I recommend him heartily to all people.... More
Josh always does an excellent job and is not only extremely proficient in the HVAC arena, but goes above and beyond to address all issues regarding your current problem and AC environment. Add to that the honesty and genuine concern he displays towards your situation, I recommend him heartily to all people. Less
Good job. Took care everything. Great attention to detail.
Kevin is great! I always have a good experience with Southern Comfort Mechanical. Luis explained everything well. I recommend Southern Comfort for your HVAC needs!... More
Kevin is great! I always have a good experience with Southern Comfort Mechanical. Luis explained everything well. I recommend Southern Comfort for your HVAC needs! Less
Tony and his team with Southern Comfort Mechanical went above and beyond with our home HVAC installation. After receiving competitive bids from other local professionals, I found Southern Comfort to be the most sound and comprehensive proposal for our home's central heat and air. On the day of installation, the team was punctual, polite, and did a stellar job. Our family is very happy with all of... More
Tony and his team with Southern Comfort Mechanical went above and beyond with our home HVAC installation. After receiving competitive bids from other local professionals, I found Southern Comfort to be the most sound and comprehensive proposal for our home's central heat and air. On the day of installation, the team was punctual, polite, and did a stellar job. Our family is very happy with all of the results. Less
Professional and knowledgeable
Ivan. is another example of the Class acts at Southern Comfort. Thanks again.
New owners and service isn't as good. Two days waiting on returning calls on two separate calls. Questions on their service done and no response.
World record pace! Tony and his team installed two 5 ton systems in one day, the hottest day of 2021 to date. Their sweat equity put a quick end to my own heat distress.... More
World record pace! Tony and his team installed two 5 ton systems in one day, the hottest day of 2021 to date. Their sweat equity put a quick end to my own heat distress. Less
Tony was upfront, honest and helpful. Thankful for no high pressure sales tactics.
Professional, informative, and dependable.
Ivan did a great job performing our spring maintenance. I have used SCM for installation, service and maintenance and highly recommend them.
Just had had my summer service, everything still running strong however I’ll probably need to finally replace one of the units. All 3 HVAC units are original units that are 15 years old now and 2 of the 3 still running strong thanks to the quality of service from Southern Comfort Mechanical. The one to be replaced is finally just failing due to its age, not due to any service issues... More
Just had had my summer service, everything still running strong however I’ll probably need to finally replace one of the units. All 3 HVAC units are original units that are 15 years old now and 2 of the 3 still running strong thanks to the quality of service from Southern Comfort Mechanical. The one to be replaced is finally just failing due to its age, not due to any service issues Less
Southern Comfort has awesome service and professional team members. I like getting text messages with my appointment times, updates on when the service member will arrive at my home and their professional service. I recommend this company very much.... More
Southern Comfort has awesome service and professional team members. I like getting text messages with my appointment times, updates on when the service member will arrive at my home and their professional service. I recommend this company very much. Less
Great service from Luis and Cash today, they gave great and thorough explanations of what was going on with our AC and resolved the issues. Absolutely will use their service again!... More
Great service from Luis and Cash today, they gave great and thorough explanations of what was going on with our AC and resolved the issues. Absolutely will use their service again! Less
Had tech come out and troubleshoot our upstairs system. Turns out that the compressor is shorted and both need to be replaced. One one hand it’s still under warranty. On the other we still pay labor. Eight years of service before any failure. As it’s warming up, it’s busy so it took 3 days to get a tech, now it’s finding out when they can get the parts and then do the repair. All in all, go... More
Had tech come out and troubleshoot our upstairs system. Turns out that the compressor is shorted and both need to be replaced. One one hand it’s still under warranty. On the other we still pay labor. Eight years of service before any failure. As it’s warming up, it’s busy so it took 3 days to get a tech, now it’s finding out when they can get the parts and then do the repair. All in all, good service. Reasonable response time. Disappointed in the result but that’s on the system not the tech. Less
Mike was very knowledgeable and helpful as it relates to discussing our duct work and our options. Would definitely recommend!
Todd was professional and courteous. He stayed for two hours to diagnose the problem and find a suitable solution. Excellent customer service.
Always great communication from Southern. Nick Baxter was down to earth and explained the regular seasonal maintenance that he performed and that both systems checked out well! He even gave us a little stuffed elf that my daughter is happy to have in her possession now :) Thank you!... More
Always great communication from Southern. Nick Baxter was down to earth and explained the regular seasonal maintenance that he performed and that both systems checked out well! He even gave us a little stuffed elf that my daughter is happy to have in her possession now :) Thank you! Less
Excellent Company!We've used Southern Comfort Mechanical for our home and most recently to install a new a/c unit for our daughter's condo. They showed up on time, got the work done, went over everything with us, and vacuumed the debris left by the install!... More
Excellent Company!We've used Southern Comfort Mechanical for our home and most recently to install a new a/c unit for our daughter's condo. They showed up on time, got the work done, went over everything with us, and vacuumed the debris left by the install! Less
I called Southern Comfort because of all the favorable recommendations on Nextdoor.com. Tony came out the following day, right on time. He explained everything thoroughly, and had our bid turned around in less than an hour. The follow up from both Tony and the office were excellent.If we decide to replace everything, we will likely go with these folks. We are very impressed all around.... More
I called Southern Comfort because of all the favorable recommendations on Nextdoor.com. Tony came out the following day, right on time. He explained everything thoroughly, and had our bid turned around in less than an hour. The follow up from both Tony and the office were excellent.If we decide to replace everything, we will likely go with these folks. We are very impressed all around. Less
They did a great job!
Extremely pleased with the experience that we had on our new HVAC install by Southern Comfort. The quote was reasonable and they were very diligent about keeping us informed during some bumps with a supplier. On install day, the installation team was extremely thorough and it was clear that they were committed to doing the most professional job possible. Easily the best experience that we have ha... More
Extremely pleased with the experience that we had on our new HVAC install by Southern Comfort. The quote was reasonable and they were very diligent about keeping us informed during some bumps with a supplier. On install day, the installation team was extremely thorough and it was clear that they were committed to doing the most professional job possible. Easily the best experience that we have had with an AC company in our 20 years living in the area. Less
Tony Mendez with Southern Comfort Mechanical came out to our house to review and assess our Air Conditioner system due to a compressor failure.Our system was original from when our house was built and obviously way outdated. Tony made recommendations based on our needs as well as our budget. We ended up with a complete new HVAC system from TRANE and could not be happier with the installation, add... More
Tony Mendez with Southern Comfort Mechanical came out to our house to review and assess our Air Conditioner system due to a compressor failure.Our system was original from when our house was built and obviously way outdated. Tony made recommendations based on our needs as well as our budget. We ended up with a complete new HVAC system from TRANE and could not be happier with the installation, addition of ducts and tubing to provide a well balanced system in our house.The promptness and professionalism was outstanding. We highly recommend Tony Mendez and the Southern Comfort Mechanical team. Less
Great customer service. Fast response time.
Over the last several years we'd been having difficulty with our HVAC system, particularly the A/C. Southern Comfort was always able to rescue us even when they had to stay longer than they'd planned. After having our Freon leaking yet again we were visited by Tony Mendes who explained what SCM had to offer. We decided to purchase a Tran system. The workmen arrived on time, worked steadily, c... More
Over the last several years we'd been having difficulty with our HVAC system, particularly the A/C. Southern Comfort was always able to rescue us even when they had to stay longer than they'd planned. After having our Freon leaking yet again we were visited by Tony Mendes who explained what SCM had to offer. We decided to purchase a Tran system. The workmen arrived on time, worked steadily, cleaned up beautifully, and after 7 hours of work, we are cool again with a quieter system, an excellent warranty and very happy. Our previous system was installed by a company sent by the Home Warranty people. Less
The staff at Southern Comfort is great. I called dispatch and a service was scheduled the same day. The unit was purchased from Southern Comfort 5 years ago next month and we haven’t had any issues at all. The techs arrived today with all their PPE on and was verbal with their trouble shooting so we understood what was the issues. They trouble shot the unit and repaired as needed. Your business ... More
The staff at Southern Comfort is great. I called dispatch and a service was scheduled the same day. The unit was purchased from Southern Comfort 5 years ago next month and we haven’t had any issues at all. The techs arrived today with all their PPE on and was verbal with their trouble shooting so we understood what was the issues. They trouble shot the unit and repaired as needed. Your business is only as good as your employees and with the staff at Southern Comfort currently they have a winning team Thanks so much Mack Less
$85 for diagnostic fee and visit which is understandable for time to come out. He determined a part covered under warranty was needed. Part not in stock but was picked up next day and installed for $330 labor that took a total of 20 minutes. Total spent $415 for a warranty item with under an hour spent in total. We have used them for over 10 years and purchased both systems from them and have... More
$85 for diagnostic fee and visit which is understandable for time to come out. He determined a part covered under warranty was needed. Part not in stock but was picked up next day and installed for $330 labor that took a total of 20 minutes. Total spent $415 for a warranty item with under an hour spent in total. We have used them for over 10 years and purchased both systems from them and have been pleased until now. When I called to discuss it with them it went no where except attitude. I tried twice to work something out but nothing offered. I even asked do you have a coupon out now and I was told you need to spend $400 but the 85 does not count towards it. Will not be back. Less
They did a good job running maintenance and installed my thermostats with some new wiring. Editing review: Apparently didn’t appreciate that I was dissatisfied with the service and asked for further review. Didn’t do any testing with data and just quoted me a replacement. After wanted to cancel my membership, lied about discount until I sent the invoice. They were seemly nice people who did th... More
They did a good job running maintenance and installed my thermostats with some new wiring. Editing review: Apparently didn’t appreciate that I was dissatisfied with the service and asked for further review. Didn’t do any testing with data and just quoted me a replacement. After wanted to cancel my membership, lied about discount until I sent the invoice. They were seemly nice people who did the work but obviously aren’t looking out for you. Less
SC is always open and honest, no double talk or surprises. Thanks 😊
I can highly recommend Southern Comfort and Todd very highly. Came out to troubleshoot my issue on Saturday evening and did not leave until it was fixed. I will use Southern Comfort again in the future.... More
I can highly recommend Southern Comfort and Todd very highly. Came out to troubleshoot my issue on Saturday evening and did not leave until it was fixed. I will use Southern Comfort again in the future. Less
I cannot recommend Southern Comfort Mechanical any more strongly. I will use them again for my HVAC needs.
Exceptional professionalism from the time I spoke with Meghan until job was complete. Luis, the Technician was a pleasure to have in our home; professional, knowledgeable, polite and answered most of our questions before we asked. We felt he was honest in his assessment of the problem and gave us our options, with pros & cons. We had the greatest installers; Charlie, Alex & Caesar. They arriv... More
Exceptional professionalism from the time I spoke with Meghan until job was complete. Luis, the Technician was a pleasure to have in our home; professional, knowledgeable, polite and answered most of our questions before we asked. We felt he was honest in his assessment of the problem and gave us our options, with pros & cons. We had the greatest installers; Charlie, Alex & Caesar. They arrived on time, also very polite and kept us abreast throughout the day what they were doing. Reasonable rate for a high quality product with a discount if paid with cash or check. We highly recommend Southern Comfort Mechanical. Thank you Steve for speaking with me this afternoon! Less
The technicians are knowledgeable and friendly.
Southern Comfort gives great service and explains everything. We are very satisfied with our technician! He is very knowledgeable! We have been using Southern Comfort for about 2 years.... More
Southern Comfort gives great service and explains everything. We are very satisfied with our technician! He is very knowledgeable! We have been using Southern Comfort for about 2 years. Less
Wonderful communication on when they would arrive. Once there did a stellar job of the working on my system and the value was excellent!
Southern Comfort Mechanical not only installed my new HVAC system they rebalanced it during the process and cleaned all the distribution pipes in the process. They also installed the new system so you can't even hear it running but know it is cause the temperature is always where you expect it to be. I wouldn't allow any other firm to service my new system either. Did I mention that they cost con... More
Southern Comfort Mechanical not only installed my new HVAC system they rebalanced it during the process and cleaned all the distribution pipes in the process. They also installed the new system so you can't even hear it running but know it is cause the temperature is always where you expect it to be. I wouldn't allow any other firm to service my new system either. Did I mention that they cost considerably less than several other offers for the new system. Less
Very courteous and professional. Fitted shoe protectors before entering the house. Well appreciated.
Probably the most professional experience I’ve had with a trade in my house. I was sent reminders for the appt, the technician called when he was on the way, and the technician was thorough in the service.... More
Probably the most professional experience I’ve had with a trade in my house. I was sent reminders for the appt, the technician called when he was on the way, and the technician was thorough in the service. Less
They are very professional and were informative. I don't expect any issues with the install!
Professional, on time and patiently answer all my questions
Unbelievable service and quality of work. Very knowledgeable on solutions. Never tried to upsell or push.
Service was very prompt and professional.
Awesome and professional!!!
Great response came early and did a fine job.
The installation was great.
Our warehouse heat was not working during the historic winter weather of 2021 and Luis was able to diagnose the issue with the three units that were not heating.... More
Our warehouse heat was not working during the historic winter weather of 2021 and Luis was able to diagnose the issue with the three units that were not heating. Less
Have been a customer for over 10 years with SCM...They have been consistently good in their service. Recommend
Took care of us Thanksgiving Eve when everyone else was cooking.
My upstairs furnace was working, I called early in the day and they came out in the afternoon. It was a quick fix and worth the service charge to have it fixed. Great Company.... More
My upstairs furnace was working, I called early in the day and they came out in the afternoon. It was a quick fix and worth the service charge to have it fixed. Great Company. Less
Luis did a great job! As always.
Southern Comfort Mechanical just completely replaced my downstairs system, inside and out, and installed HALO-LED units in both the downstairs and upstairs systems. The price with the HALO-LEDs and an extended warranty was just slightly more than the lowest bid for the HVAC unit alone. The crew who installed the system was great. Very professional and cleaned up after themselves once they were do... More
Southern Comfort Mechanical just completely replaced my downstairs system, inside and out, and installed HALO-LED units in both the downstairs and upstairs systems. The price with the HALO-LEDs and an extended warranty was just slightly more than the lowest bid for the HVAC unit alone. The crew who installed the system was great. Very professional and cleaned up after themselves once they were done. I highly recommend Southern Comfort Mechanical. 4/28/2021 - Southern Comfort just came out to perform the spring servicing on my units and it was another great experience. The crew found problems that servicing crews from other companies never noticed. I'm really happy that Southern Comfort consistently does great work. 6/28/2022 - I continue to use Southern Comfort for regular servicing and whenever there are issues. Every time the experience is great. Both the company and the technicians are a pleasure to deal with. 3/22/2023 - Another great service experience with Southern Comfort Mechanical 9/25/2023 - Just had my Fall service. Fast, easy, and thorough 8/3/2024 - Another great experience with Southern Comfort Mechanical. My AC was shutting off at the hottest part of the day. The technician quickly found the root cause (clogged drain line causing a cutoff switch to shutoff the AC), fixed the issue, and charged a reasonable price. Less
Very thorough and honest. Very knowledgeable. Will use this company for all our future HVAC needs.
Nice work!
I can always count on Southern Comfort Mechanical. Stuff happens to HVAC from time to time and they are so reliable, courteous and professional. Most of all they deliver.... More
I can always count on Southern Comfort Mechanical. Stuff happens to HVAC from time to time and they are so reliable, courteous and professional. Most of all they deliver. Less
Quick response time and service time! They kept me in the loop regarding the service needed as well as the time to repair. Very pleasant experience. I will certainly call them for future needs. Thanks!... More
Quick response time and service time! They kept me in the loop regarding the service needed as well as the time to repair. Very pleasant experience. I will certainly call them for future needs. Thanks! Less
Mike was great! He was in and out servicing our new A/C system we had bought six months prior, even gave some tips on my smart home thermostat. Everything is in great working order.... More
Mike was great! He was in and out servicing our new A/C system we had bought six months prior, even gave some tips on my smart home thermostat. Everything is in great working order. Less
From start to finish, I had an excellent experience with Southern Comfort Mechanical. Luis came out quickly to give me an estimate. He was extremely helpful and knowledgeable, and made a small adjustment while he was here that helped improve our situation right away. Then Luis and Mike arrived on the scheduled day on time and were very professional and efficient, even cleaning up after themselves... More
From start to finish, I had an excellent experience with Southern Comfort Mechanical. Luis came out quickly to give me an estimate. He was extremely helpful and knowledgeable, and made a small adjustment while he was here that helped improve our situation right away. Then Luis and Mike arrived on the scheduled day on time and were very professional and efficient, even cleaning up after themselves and making sure all of my questions were answered. I highly recommend this company! Less
Mike recommended a service to make our system work more efficiently and last longer. He arrived promptly and finished quickly. Very satisfied.
Southern Comfort Mechanical is the best - reliable, honest, and great prices. Mike was prompt, courteous and efficient. I love Southern Comfort Mechanical.... More
Southern Comfort Mechanical is the best - reliable, honest, and great prices. Mike was prompt, courteous and efficient. I love Southern Comfort Mechanical. Less
Honest, reasonably priced and quick.
Matthan is very professional analyzing the issue and good on time.
Could not say enough great things about my experience with Southern Comfort Mechanical (SCM). Needed a full HVAC installation. As an engineer, I do a lot of research into projects before I take them on. This, as an upgrade to my home, was one I wasn't able to complete on my own. Therefore, I had multiple contractors come through my home before deciding to move forward with SCM. Long story short, ... More
Could not say enough great things about my experience with Southern Comfort Mechanical (SCM). Needed a full HVAC installation. As an engineer, I do a lot of research into projects before I take them on. This, as an upgrade to my home, was one I wasn't able to complete on my own. Therefore, I had multiple contractors come through my home before deciding to move forward with SCM. Long story short, I have never experienced such thorough work (and great work) as this company provided. Customer service was top notch and thats hard to come by. Pricing was fair from the start (but do your research people and know somewhat of the lingo). Tony, Charlie and co. were very professional. Shout out especially to Luis! Was a privilege to have him come by at the end and ensure a job well done. This guy was willing to go above and beyond. I have promoted this company on my HOA already and will be using them to replace my second HVAC system in the near future. Less
Kind, Knowledgeable and informative. Just another example of excellent service received since day one.
BJ took care of our problem efficiently and professionally! Thanks.
Great people and excellent work.
Nice, very professional service man. Clarified thermostat issue, as well.
Worst service I have ever received Megan was not professional it all that make me look for a different company for the services I needed.
Right on time, professional and quality work
Luis Orta is very thorough and professional. Recommend him highly.
Very professional quick installs and solved any issues I had. Price was better then others in the area and didn’t try to up sell. They are smaller company and can’t do as fast turnaround as others. Put in request for full system replace Thursday night with upstairs heating broken temps averaging 50 degrees F ealiest they would start was Wednesday. Had to wait 4 business days plus the weekend due ... More
Very professional quick installs and solved any issues I had. Price was better then others in the area and didn’t try to up sell. They are smaller company and can’t do as fast turnaround as others. Put in request for full system replace Thursday night with upstairs heating broken temps averaging 50 degrees F ealiest they would start was Wednesday. Had to wait 4 business days plus the weekend due to scheduling. If your not in a rush pick them. Less
Love that they don't try to sell anything . Let you know what needs to be done no hard sell. Courteous, on time thorough.
The are always very responsive and supportive. They installed the system and have supported it 110% every year.
Great service as usual provided by BJ. Very knowledgeable and great to work with!
Dependable. They installed our 3 systems starting 8 years ago. Always honest and trustworthy, remain competitively priced. Best of the Trane companies in the Flower Mound area.... More
Dependable. They installed our 3 systems starting 8 years ago. Always honest and trustworthy, remain competitively priced. Best of the Trane companies in the Flower Mound area. Less
We first hired Southern Comfort Mechanical to replace our old and broken system and they did a fantastic job. So good that when our upstairs cooler then went out, we knew who to go with. Tony and his guys were extremely professional, friendly and accommodating with our schedules. Highly recommended!... More
We first hired Southern Comfort Mechanical to replace our old and broken system and they did a fantastic job. So good that when our upstairs cooler then went out, we knew who to go with. Tony and his guys were extremely professional, friendly and accommodating with our schedules. Highly recommended! Less
Mike has done a good job!! I trust him.
Luis and the Southern Comfort team were prompt, courteous, patient, performed high quality work, and provided great customer service. In the last 13 years, I have replaced 7 HVAC systems across my personal residences and rental properties in the DFW area. Southern Comfort has performed the last two jobs and has done excellent work throughout the full lifecycle of the engagement, from the repair v... More
Luis and the Southern Comfort team were prompt, courteous, patient, performed high quality work, and provided great customer service. In the last 13 years, I have replaced 7 HVAC systems across my personal residences and rental properties in the DFW area. Southern Comfort has performed the last two jobs and has done excellent work throughout the full lifecycle of the engagement, from the repair vs. replace decision through the installation and beyond. Less
Had appointment for AC maintenance after 6 months they installed new AC and Heating units. Meghan handles all scheduling calls. She was very flexible in changing my appointment date. Got email reminder on my appointment date. Louis Corta was the technician who came to look at my system. He was punctual, professional, knowledgeable and was very patient to answer my questions. He did a thorough job... More
Had appointment for AC maintenance after 6 months they installed new AC and Heating units. Meghan handles all scheduling calls. She was very flexible in changing my appointment date. Got email reminder on my appointment date. Louis Corta was the technician who came to look at my system. He was punctual, professional, knowledgeable and was very patient to answer my questions. He did a thorough job in checking my system. Overall, I am very happy with their maintenance service call. Less
Mike was very friendly and clear and professional luis us great. i just need to hear back from him and mike
Luis and the Southern Comfort team were prompt, courteous, patient, performed high quality work, and provided great customer service. In the last 13 years, I have replaced 7 HVAC systems across my personal residences and rental properties. Southern Comfort has performed the last two jobs and has done excellent work throughout the full lifecycle of the engagement, from the repair vs. replace decis... More
Luis and the Southern Comfort team were prompt, courteous, patient, performed high quality work, and provided great customer service. In the last 13 years, I have replaced 7 HVAC systems across my personal residences and rental properties. Southern Comfort has performed the last two jobs and has done excellent work throughout the full lifecycle of the engagement, from the repair vs. replace decision through the installation and beyond. Less
Southern Comfort Mechanical provides good quality maintenance. Mike is my tech, is thorough and always gives me a report on my system.
Thorough, Documented Preventative semi-annual maintenance for AC and heating
My experience with Southern Comfort and Tony Mendes was very positive. I particularly appreciated that Tony (who sold me the systems) also was present for the installs. The installation crew were efficient and thorough. I'm pleased to have Trane-built equipment in these houses.... More
My experience with Southern Comfort and Tony Mendes was very positive. I particularly appreciated that Tony (who sold me the systems) also was present for the installs. The installation crew were efficient and thorough. I'm pleased to have Trane-built equipment in these houses. Less
Tony was great. He was honest in not recommending their services for what I needed.
I had Tony came for estimate on replacing my AC units. I can tell he's very knowledgeable and honest. He explained the process thoroughly and arrived on time. Definitely recommend Southern Comfort Mechanical.... More
I had Tony came for estimate on replacing my AC units. I can tell he's very knowledgeable and honest. He explained the process thoroughly and arrived on time. Definitely recommend Southern Comfort Mechanical. Less
We had our biannual maintenance done. They arrive on time, polite, and do a good job.
great people
We got a new AC installed by them several years ago. They did a great job and we got a good quality AC for a good price. Half what other companies quoted us, because there were no hidden, unnecessary upgrades or replacement. Just what we needed to keep our house comfortable year round. I use them for system checkups as well. They don't do they annoying hard sell on optional items like ot... More
We got a new AC installed by them several years ago. They did a great job and we got a good quality AC for a good price. Half what other companies quoted us, because there were no hidden, unnecessary upgrades or replacement. Just what we needed to keep our house comfortable year round. I use them for system checkups as well. They don't do they annoying hard sell on optional items like other providers. Another provider tried to get me to entirely replace (at a much higher cost than what Southern Comfort did the system above for) a system that is cooling and heating exactly as expected simply because it was old. I won't be using that other provider again. Edit:. Our downstairs unit wasn't cooling. Sent them a text at 7:45 AM. Within minutes, I had an appointment, and by 11AM, the repair was fine and we were up and running again. I can't recommend them enough. Less
Always very professional with quality services at a reasonable price. Only company we use for air conditioning and heating needs.
I have been using them for the past 2 years. USP: Honesty, Expertise, very knowledgeable technicians, Value BJ Lloyd was fantastic.. 100% recommended
They did a great job and I would highly recommended them they are very knowledgeable and fix my cooling problem where three other companies couldn’t
Tony was great explaining everything during our discussion about installing AC in our home. Very nice and knowledgeable. Thanks.
Air stopped working and they were very responsive in conminf out asap and fixing my unit while being very personable and and explaining issues and remedies.... More
Air stopped working and they were very responsive in conminf out asap and fixing my unit while being very personable and and explaining issues and remedies. Less
-Updated 9-14-2020-In early July, Southern Comfort repaired 2 of 3 AC units after an electrical storm and surge destroyed several components. The repair cost was so high I considered replacing one 10-year old unit but didn't. Now, with another malfunction, they found another blown circuit board. Now I really wish we'd replaced the whole AC. I still recommend Southern Comfort, but....-Original Rev... More
-Updated 9-14-2020-In early July, Southern Comfort repaired 2 of 3 AC units after an electrical storm and surge destroyed several components. The repair cost was so high I considered replacing one 10-year old unit but didn't. Now, with another malfunction, they found another blown circuit board. Now I really wish we'd replaced the whole AC. I still recommend Southern Comfort, but....-Original Review-Southern Comfort has provided bi-yearly maintenance for our AC and Heating units for a couple of years now. They just finished the spring service. Brett, the Southern Comfort technician, was prompt, polite, professional. The price is a bit higher than other HVAC companies, but they don’t try to sell services you don’t need.Highly recommended Less
Honest, fair and good service. I highly reccomend to others in need.
They were extremely fast on my request, with getting a new thermostat in and installed super promptly with very professional and friendly service. I’ll be using them again for my HVAC needs!... More
They were extremely fast on my request, with getting a new thermostat in and installed super promptly with very professional and friendly service. I’ll be using them again for my HVAC needs! Less
My technician name was Luis. He was professional and knowledgeable about my ac problem. He answered all of the questions I had and didn’t make it feel like they were unwarranted. He did a thorough job and I will continue to use their services for my home ac needs!!... More
My technician name was Luis. He was professional and knowledgeable about my ac problem. He answered all of the questions I had and didn’t make it feel like they were unwarranted. He did a thorough job and I will continue to use their services for my home ac needs!! Less
Highly recommend Southern Comfort!
Quick response. Honest evaluation. Very happy with the experience.
Friendly, polite, gave good details about what was wrong. Thanked us for being a loyal customer and wished us a great day. He seemed to enjoy what he was doing.... More
Friendly, polite, gave good details about what was wrong. Thanked us for being a loyal customer and wished us a great day. He seemed to enjoy what he was doing. Less
The tech Todd did his job in troubleshooting and helping me understand what I needed to do for getting my older a/c system up and running again.
Todd was on time and very professional. The best part is there was no attempt at upselling other services! I will definitely use them again.
Such good service! Our A/C went out on Saturday, August 15, 2020. The HOTTEST day of the year thus far. Of course. Right? I put in a request for service on Southern Comfort's website that day. Before the open of business on Monday morning, Meghan was calling to schedule an appointment. Our technician, Mike, arrived early, was very nice and professional and repaired our unit quickly. He al... More
Such good service! Our A/C went out on Saturday, August 15, 2020. The HOTTEST day of the year thus far. Of course. Right? I put in a request for service on Southern Comfort's website that day. Before the open of business on Monday morning, Meghan was calling to schedule an appointment. Our technician, Mike, arrived early, was very nice and professional and repaired our unit quickly. He also performed a complete check of our entire A/C system for our peace of mind. He was so kind to answer all our questions. He also wore a mask and shoe coverings the whole time. I am extremely happy with the service provided by Southern Comfort. Thanks so much Mike and Meghan!! Less
The service is excellent with good dependable servicemen. Was very pleased with the service we received
Luis was awesome!
Fast professional service and left the area clean. Both techs were helpful and informative. I use southern comfort mechanical at my business too.
I found Southern Comfort Mechanical when I purchased a new home in early June and unfortunately had nearly immediate AC challenges (former owner had basic maintainence with them but hadn't allowed them to do the big work)!! From my initial conversation with Megan through my brand new system install today, I have been continually and thoroughly impressed with their incredible service level! I've n... More
I found Southern Comfort Mechanical when I purchased a new home in early June and unfortunately had nearly immediate AC challenges (former owner had basic maintainence with them but hadn't allowed them to do the big work)!! From my initial conversation with Megan through my brand new system install today, I have been continually and thoroughly impressed with their incredible service level! I've never positively reviewed an HVAC company - this group is simply a unicorn! Luis, my tech, patiently and clearly answers every crazy first-time-homeowner question I can muster. He has arrived on time across at least a half dozen visits over six weeks. He gears up before entering the house. He cleans up when he leaves. He gives me a detailed estimate before any work is done. He offers detailed visit recaps including photos and explanations. In short ... this firm exceeds every expectation I have as a paying customer!!!!!!!! Less
Thanks to Mike B. for servicing on Heating Units. Mike was on time , explained any issues he saw and assured me things looked good with my units for this upcoming winter season. Thanks to Southern Comfort for your team of professionals. Frank & Norma H. Lantana, TX... More
Thanks to Mike B. for servicing on Heating Units. Mike was on time , explained any issues he saw and assured me things looked good with my units for this upcoming winter season. Thanks to Southern Comfort for your team of professionals. Frank & Norma H. Lantana, TX Less
We had an issue with the display of the thermostat coming on and off. Luis came out an looked over the whole unit to determine what the issue could be. All of the guys from Southern Comfort are polite and explain everything that is going on. A great company to work with.... More
We had an issue with the display of the thermostat coming on and off. Luis came out an looked over the whole unit to determine what the issue could be. All of the guys from Southern Comfort are polite and explain everything that is going on. A great company to work with. Less
Always professional and perform quality work.
Mike was professional and wore social distance PPE. He quickly diagnosed our downstairs AC issue.
I’ve been using Southern Comfort Mechanical for years. Their responsiveness is incredible. My AC went out overnight in August and they had it up and running before noon. Luis was awesome! I am very lucky to have found such a dependable/honest company.... More
I’ve been using Southern Comfort Mechanical for years. Their responsiveness is incredible. My AC went out overnight in August and they had it up and running before noon. Luis was awesome! I am very lucky to have found such a dependable/honest company. Less
Great service, great price and very quick! Thank you!
Southern Comfort Mechanical is a great company to work with. Tony Mendes is very professional and did a great job of assessing and explaining our needs. I would highly recommend this company.... More
Southern Comfort Mechanical is a great company to work with. Tony Mendes is very professional and did a great job of assessing and explaining our needs. I would highly recommend this company. Less
Tony and the entire team from Southern Comfort are exceptional. They went above and beyond. They installed a brand new unit for me and I can't say enough about the professionalism of the entire crew. Thank you!... More
Tony and the entire team from Southern Comfort are exceptional. They went above and beyond. They installed a brand new unit for me and I can't say enough about the professionalism of the entire crew. Thank you! Less
I am very pleased with the quality of service. The problem with quickly diagnosed and resolved with recommendations. Todd was very personable and allowed me to watch, answering any questions I had. I appreciate the honesty.... More
I am very pleased with the quality of service. The problem with quickly diagnosed and resolved with recommendations. Todd was very personable and allowed me to watch, answering any questions I had. I appreciate the honesty. Less
Another great experience! Thank you.
As alway the staff from SCM do an outstanding job. They have been my goto company when it comes to our Heating and Air Conditioning needs.
It is never fun to worry about your AC in the summer. Mike had us up and running super quick!
Always great service with Southern Comfort Mechanical. They installed two new systems for us several years ago and the service has been excellent every since.... More
Always great service with Southern Comfort Mechanical. They installed two new systems for us several years ago and the service has been excellent every since. Less
Prompt and reliable. Louis is friendly and answered all questions.
good honest service, great technicians, wonderful competitive prices, all I had dealt with on the install of a complete Hvac System were very professional.... More
good honest service, great technicians, wonderful competitive prices, all I had dealt with on the install of a complete Hvac System were very professional. Less
Luis is an exceptional AC tech. A hard working individual, who goes above and beyond, to make things right and won’t quit until the problem is solved. Need more men like him in the trades... More
Luis is an exceptional AC tech. A hard working individual, who goes above and beyond, to make things right and won’t quit until the problem is solved. Need more men like him in the trades Less
Edit: Noticed ice on the outside unit and had to have someone come out. Todd was wonderful, on time and had the issue addressed super quick. This was exactly why I chose this company to purchase from. Good people who take care of their customers after the big purchase. Can’t recommend them enough! Tony was wonderful. After getting several quotes, I went with Southern Comfort because of Tony... More
Edit: Noticed ice on the outside unit and had to have someone come out. Todd was wonderful, on time and had the issue addressed super quick. This was exactly why I chose this company to purchase from. Good people who take care of their customers after the big purchase. Can’t recommend them enough! Tony was wonderful. After getting several quotes, I went with Southern Comfort because of Tony. The installation quality/care was most important to me, not so much the brand of system or even price. I’m so glad I did too because after the install(which was seamless) there was an issue with my condensation line which was no fault of theirs. Thank goodness for their final checks protocol on new installs. I had to call a plumber out, and the first thing he did was compliment my install when he saw it. Wanted to know who did it. Also Tony continuing to check on me to make sure the plumbing issue was fixed meant so much. The installers were also so polite and courteous. Highly recommend Southern Comfort and highly recommend Tony and his team. Less
We’ve used Southern comfort mechanical numerous times and are always happy with their professional personnel and quality service. They aren’t always the cheapest, but always a sure bet.... More
We’ve used Southern comfort mechanical numerous times and are always happy with their professional personnel and quality service. They aren’t always the cheapest, but always a sure bet. Less
They came when they said they would. Text with the Pic of the mechanic. Great guy. Am impressed
Todd LaFavor did a great job in troubleshooting and repairing our AC unit. He was clearly knowledgeable and experienced. Excellent service experience with Southern Comfort Mechanical of Lewisville.... More
Todd LaFavor did a great job in troubleshooting and repairing our AC unit. He was clearly knowledgeable and experienced. Excellent service experience with Southern Comfort Mechanical of Lewisville. Less
Mike was on time, very nice and courteous. Even wore a mask all throughout his stay which was helpful to my wife who has health issues. His work was very thorough and he explained his findings in laymen's terms that we could easily understand. His recommendations are all on spot. Congratulations for having this good guy.... More
Mike was on time, very nice and courteous. Even wore a mask all throughout his stay which was helpful to my wife who has health issues. His work was very thorough and he explained his findings in laymen's terms that we could easily understand. His recommendations are all on spot. Congratulations for having this good guy. Less
I’ve been using southern comfort for 15 years and they’re always knowledgeable and responsive. I’ve used them for large jobs and routine maintenance- all with great satisfaction.... More
I’ve been using southern comfort for 15 years and they’re always knowledgeable and responsive. I’ve used them for large jobs and routine maintenance- all with great satisfaction. Less
Great service from Luis as always. AC went out Saturday evening and texted the main number. They were able to come out the Sunday morning and get us back up and running. Have used Southern Comfort for the last 5 years and always had great service.... More
Great service from Luis as always. AC went out Saturday evening and texted the main number. They were able to come out the Sunday morning and get us back up and running. Have used Southern Comfort for the last 5 years and always had great service. Less
Always a pleasure from calling to schedule through dependable resolution. Prompt service, amazing staff - I highly recommend!
Our technician was very prompt, professional, and thorough. Thank you.
They worked after hours until midnight on my business because we are medical and couldn’t close during the day They are awesome
They replaced my HVAC system In Nov. 2015, and have serviced it since. Yesterday, our a/c stopped working just after dinner. They were able to get Mike Bailey to my house within 24 hours. He diagnosed and explained the problem and fixed it all within 45 minutes. I feel this company is honest and professional. I would highly recommend for your HVAC needs. Update - BJ just did our routine maintenan... More
They replaced my HVAC system In Nov. 2015, and have serviced it since. Yesterday, our a/c stopped working just after dinner. They were able to get Mike Bailey to my house within 24 hours. He diagnosed and explained the problem and fixed it all within 45 minutes. I feel this company is honest and professional. I would highly recommend for your HVAC needs. Update - BJ just did our routine maintenance under the Comfort Club, and he was very pleasant and nice to talk with. Less
Mike B. was on time and prepared himself by wearing a mask. He was extremely professional, courteous, informative, and listens to what we had to say. He represents Southern Comfort Mechanical very well and we wouldn't mind having him service our ac units again.... More
Mike B. was on time and prepared himself by wearing a mask. He was extremely professional, courteous, informative, and listens to what we had to say. He represents Southern Comfort Mechanical very well and we wouldn't mind having him service our ac units again. Less
We were extremely happy with Southern Comforts customer service. Joe was professional, knowledgeable and very detailed in explaining the systems in a way a normal person without a HVAC certification can understand. I would highly recommend them!... More
We were extremely happy with Southern Comforts customer service. Joe was professional, knowledgeable and very detailed in explaining the systems in a way a normal person without a HVAC certification can understand. I would highly recommend them! Less
Always been on time . Very professional and friendly.
We were in need of quick service as our AC was clogged and wasn’t performing correctly. So as previously done, I called SCM. I was able to get them out within a couple of days. Matt came out, was very professional & gave great tips as to keep us running in top shape. He also let us know how long our current system might last & gave us an estimate on a new unit. Hoping with being a part of the Com... More
We were in need of quick service as our AC was clogged and wasn’t performing correctly. So as previously done, I called SCM. I was able to get them out within a couple of days. Matt came out, was very professional & gave great tips as to keep us running in top shape. He also let us know how long our current system might last & gave us an estimate on a new unit. Hoping with being a part of the Comfort Club and having check ups on our system twice a year it will last a long time. I give Matt & Southern Comfort 5 stars & am excited to be a part of the Comfort Club. Would recommend 100% of the time!! Less
Luis was very professional and courteous, and even arrived several hours early! He was very transparent about what he was doing and how much it was going to cost. I'll be calling them back again for sure.... More
Luis was very professional and courteous, and even arrived several hours early! He was very transparent about what he was doing and how much it was going to cost. I'll be calling them back again for sure. Less
Mike was on time and on point. Got the issue diagnosed and fixed and we’re cool again.
My first experience with Southern Comfort. They accommodated me the same day. This is after I called 4 other companies. They gave me a window of 4 - 6 and the technician (Luis) called me at 3:45 saying he was 10 mins away. Luis was professional, courteous and went above and beyond. He even went back to his shop to help replace a breaker that caused my a/c unit to stop functioning and would not ac... More
My first experience with Southern Comfort. They accommodated me the same day. This is after I called 4 other companies. They gave me a window of 4 - 6 and the technician (Luis) called me at 3:45 saying he was 10 mins away. Luis was professional, courteous and went above and beyond. He even went back to his shop to help replace a breaker that caused my a/c unit to stop functioning and would not accept me offer to give him extra money for his troubles. I will be recommending this company to others. Great job guys and amazing job Luis!! Less
Got my air up and running! Fantastic job!
Great customer service! I was able to speak with someone right away when I called to schedule a tune up and was scheduled within 2 days. My technician, Joe Shumway, was very knowledgeable, friendly and patient. We are new home owners so I had so many questions and he gave me very detailed answers as if I was the only appointment of the day. I feel like I underpaid for the excellent service I rece... More
Great customer service! I was able to speak with someone right away when I called to schedule a tune up and was scheduled within 2 days. My technician, Joe Shumway, was very knowledgeable, friendly and patient. We are new home owners so I had so many questions and he gave me very detailed answers as if I was the only appointment of the day. I feel like I underpaid for the excellent service I received today but they definitely have my business and recommendations forever!!! Less
Thoughtful technician determined our problem and identify a fix. Also went out of his way to look for a workaround on a long standing issue with how our ductwork was installed and had some good ideas to help alleviate some of the side effects. Luis was professional and pleasant. Very pleased, overall, with SCM.... More
Thoughtful technician determined our problem and identify a fix. Also went out of his way to look for a workaround on a long standing issue with how our ductwork was installed and had some good ideas to help alleviate some of the side effects. Luis was professional and pleasant. Very pleased, overall, with SCM. Less
Kevin was able to find the problem quickly and he fixed it on a Tuesday. He was very knowledgeable, professional and kind. I found a leak in the bathroom he had been flushing out a pipe( for the AC work) on Thursday night. I called Southern comfort assuming it was from when work was done Tuesday. I was wrong! Kevin still kindly came over to check it out and then fixed the pipe even though he hadn... More
Kevin was able to find the problem quickly and he fixed it on a Tuesday. He was very knowledgeable, professional and kind. I found a leak in the bathroom he had been flushing out a pipe( for the AC work) on Thursday night. I called Southern comfort assuming it was from when work was done Tuesday. I was wrong! Kevin still kindly came over to check it out and then fixed the pipe even though he hadn’t done anything to that side of the sink. Huge help!! Less
Mike did exactly what had to be done with no add ones! We greatly Appreciate that!
SCM is our go to company for our HVAC needs. Aside from the ease of dealing with them, the most important aspect of doing business with them is that they are honest. They analyze the problem, inform the homeowner and make the necessary repairs without attempting to upsell additional repairs or services. Highly recommend!... More
SCM is our go to company for our HVAC needs. Aside from the ease of dealing with them, the most important aspect of doing business with them is that they are honest. They analyze the problem, inform the homeowner and make the necessary repairs without attempting to upsell additional repairs or services. Highly recommend! Less
Southern Comfort was able to schedule a new system installation within 48 hours of confirming their quote and took the time to do it right within the challenging confines of my house, staying in communication, and seeking feedback on their work to ensure my satisfaction.... More
Southern Comfort was able to schedule a new system installation within 48 hours of confirming their quote and took the time to do it right within the challenging confines of my house, staying in communication, and seeking feedback on their work to ensure my satisfaction. Less
Southern Comfort took the time to install my new AC system right within the challenging confines of my house, staying in communication the entire time and working with me to ensure my satisfaction. I will do business with Southern Comfort again with no hesitation.... More
Southern Comfort took the time to install my new AC system right within the challenging confines of my house, staying in communication the entire time and working with me to ensure my satisfaction. I will do business with Southern Comfort again with no hesitation. Less
We just had our first service visit post install of our new unit in 2017. The install, customer service, unit, and knowledge of our '89 House and upgrade needed was thorough. We got an upgraded system which is much more energy efficient and COOL! PLUS, they had 5 year no interest available, which we took advantage of, as our house had flooded and first week back in our entire system needed replac... More
We just had our first service visit post install of our new unit in 2017. The install, customer service, unit, and knowledge of our '89 House and upgrade needed was thorough. We got an upgraded system which is much more energy efficient and COOL! PLUS, they had 5 year no interest available, which we took advantage of, as our house had flooded and first week back in our entire system needed replaced. Nothing to do with the flood, but that is another story.So, back to yesterday....we had a problem, unit was cooling okay, but the over flow was draining like a rainstorm. It was a conundrum and Joe, ferreted it out and found the problem. I will say, it required knowledge and expertise in the system and how it works, because we had a 'stumper' of a problem. All the while Joe was figuring things out and wondering why, he communicated kindly, intelligently and knowledgeably about our system. We learned a lot! And were informed our unit is really doing okay. Thanks for that reassurance!!The problem? A waterbug, previously in our attic, was in some pipe in an odd place presenting problems which were out of the norm for a plugged up drain out. Joe figured it out and blew that little sucker right out. Joe also addressed, in a creative and functional way a problem we noticed about the overflow pipe. AND advised what we should use to seal the outside electrical cord where water is coming in to the garage. TIP: Silicone. Use silicone, not that foam stuff that expands.I couldn't be more pleased.A little back story: The first week we were in our house, after 4 1/2 months in a hotel, we were informed our unit was needing to be replaced, I was in shock. The heat exchanger was rusted out, and we had purchased our house only 3 years before! It was a danger, and too, it was inadequate for our house. That said, after the expensive of an extensive remodel and the STRESS, I had PTSD bad, and I don't say that lightly. Where were we going to find more money!! While in the hotel, we were advised to have our AC unit's coils cleaned as we had done extensive drywall work. When Hubs and I went up to do that, we couldn't even find the coils.... So, I googled YELP and read reviews. By that time, we learned to call a professional if we can't fix it. Don't try. I read a couple reviews about Southern Comfort Mechanical and called. This was the first week back in the house and it was March and a hot one. Hubby knew the Heat / AC unit was needing replaced when we bought it, but timing was just not that good and it was bad, having been in place 27 years. So, reading reviews is how I found them. I am so grateful. They have handled EVERY call, and this service really wonderfully.I hope this review helps, because when the time comes and a big expensive decision needs to be made, you can have confidence knowing you are making a good decision when you call SCM, even just having read a couple reviews, like I did. I knew it was a risk! I and my husband usually really research much more. Picture this tho, a woman, stressed out, beaten down by contractors and costs, hot and broke with a non functioning AC after spending thousands of dollars,with a disabled godson and everything in boxes, in your first week back in the house having sold everything we could to pay for the expense and in debt. Since we were half way with insurance money, we just went all in with the remodel. It was hell. Southern Comfort Mechanical was one of the bright spots. Thank you. Less
summertime checkup......everything looks good......sorta.....looks like soon we'll need a new condenser drain pan, good to know now, not when the wet rusty spots are on the ceiling.....next couple of weeks we'll git r done......... More
summertime checkup......everything looks good......sorta.....looks like soon we'll need a new condenser drain pan, good to know now, not when the wet rusty spots are on the ceiling.....next couple of weeks we'll git r done...... Less
Cody was here today to do maintenance on my heating system. He was very kind to let me know about an issue that he saw that was totally unrelated to ac/heating. I really appreciated his attention to all details, even those unrelated to hearing and air conditioning. Kevin was professional and courteous. He answered all my questions! Thomas performed maintenance today. He was quick and thorough. ... More
Cody was here today to do maintenance on my heating system. He was very kind to let me know about an issue that he saw that was totally unrelated to ac/heating. I really appreciated his attention to all details, even those unrelated to hearing and air conditioning. Kevin was professional and courteous. He answered all my questions! Thomas performed maintenance today. He was quick and thorough. He also found an issue, checked into the warranty, and is taking care of it today! Update: Luis was at my house today for maintenance. He was thorough and answered all questions. Everyone who has come has been great! Mike went above and beyond. My problem was simple; I never felt patronized. He was very courteous and profession. He solved the problem quickly at no expense even though the issue was not the fault of a service person. It was a courtesy to a contract customer since it was a easy fix. Less
Great service as always. We’ve been with SCM since 2011 with our previous house & when we moved to a new place we made sure that we use their service again. They have been consistent with efficient service and has polite team members. Joe was great, he took time to make sure all is running well. I like how he was very careful and did all the precautions, wearing PPE for safety of customer and him... More
Great service as always. We’ve been with SCM since 2011 with our previous house & when we moved to a new place we made sure that we use their service again. They have been consistent with efficient service and has polite team members. Joe was great, he took time to make sure all is running well. I like how he was very careful and did all the precautions, wearing PPE for safety of customer and himself. Less
They are helping me fix an awkwardly installed air conditioner form the prior owner of the house. They are friendly, helpful and their estimates are spot on.... More
They are helping me fix an awkwardly installed air conditioner form the prior owner of the house. They are friendly, helpful and their estimates are spot on. Less
Todd & Meghan very helpful & informative.
Luis was our tech. He did a great job and was very helpful in answering any questions that we had and I asked a bunch of questions. We thought we were going to need to replace our unit and fortunately we didn't need to! Highly recommend using this company.... More
Luis was our tech. He did a great job and was very helpful in answering any questions that we had and I asked a bunch of questions. We thought we were going to need to replace our unit and fortunately we didn't need to! Highly recommend using this company. Less
Southern Comfort Mechanical installed a brand new Trane system in my house a year ago. I just ahd thme out for my Spring tune up (Yes I know a little late) They always do an excellent job, Ilike how the keep in communication with me, (mutiple updates via text, email and phone calls) When my tech Luis Orta showed up he was dressed in proper portective (mask, gloves, shoe booties) He addres any con... More
Southern Comfort Mechanical installed a brand new Trane system in my house a year ago. I just ahd thme out for my Spring tune up (Yes I know a little late) They always do an excellent job, Ilike how the keep in communication with me, (mutiple updates via text, email and phone calls) When my tech Luis Orta showed up he was dressed in proper portective (mask, gloves, shoe booties) He addres any concerns I had, and provided me with detailed documentation after the tune up was done. As always Excellent service and communication from Southern Comfort Mechanical, I highly recommend. Less
I am very thankful to know a business that is trustworthy. Things are hard for so many of use right now, so needing a repair is something we hope to avoid. Thank you for your help. Mike was very polite and effective.... More
I am very thankful to know a business that is trustworthy. Things are hard for so many of use right now, so needing a repair is something we hope to avoid. Thank you for your help. Mike was very polite and effective. Less
We needed a repair for our air conditioner. Southern Comfort Mechanical promptly set an appointment. The technician Mike Bailey found the problem and fixed it at an affordable price. We really appreciated him and them!... More
We needed a repair for our air conditioner. Southern Comfort Mechanical promptly set an appointment. The technician Mike Bailey found the problem and fixed it at an affordable price. We really appreciated him and them! Less
Excellent job! Joshua was very informative and explained the problem. He was very professional and courteous. Highly recommend.
Mike took care of my AC problem with ease. He was very courteous and professional. That kind of service keeps me coming back to Southern Comfort every time. Thanks... More
Mike took care of my AC problem with ease. He was very courteous and professional. That kind of service keeps me coming back to Southern Comfort every time. Thanks Less
Southern Comfort did good job but expensive compared to competition which I found after the job done.
The Project Manager, Tony, was here to prepare an estimate for a replacement for our system at a future time. It needed to be coordinated with other work that was to be done at the same time. This phase of the work was done as expected. He seemed knowlegeable and personable, as expected.... More
The Project Manager, Tony, was here to prepare an estimate for a replacement for our system at a future time. It needed to be coordinated with other work that was to be done at the same time. This phase of the work was done as expected. He seemed knowlegeable and personable, as expected. Less
Joe had the problem corrected within a couple of hours of my panic call. Explained everything well and was totally professional. Impressed.
We’ve used them for several years and they’ve always been very knowledgeable and thorough. We can’t recommend them highly enough - from office staff to techs, everyone has great customer service skills!!... More
We’ve used them for several years and they’ve always been very knowledgeable and thorough. We can’t recommend them highly enough - from office staff to techs, everyone has great customer service skills!! Less
I was contacted very quickly even though it was the weekend. Louis was my technician, arrived early and diagnosed the problem very quickly. Once again they did an awesome job and will recomend them to anyone that asks !!... More
I was contacted very quickly even though it was the weekend. Louis was my technician, arrived early and diagnosed the problem very quickly. Once again they did an awesome job and will recomend them to anyone that asks !! Less
Todd was very nice and informative in regards to our AC problem and what's needed to make the repairs. He had us up and running the same day and now we can enjoy the cold air inside our home while that terrible heat stays out.... More
Todd was very nice and informative in regards to our AC problem and what's needed to make the repairs. He had us up and running the same day and now we can enjoy the cold air inside our home while that terrible heat stays out. Less
Great job by install team and sales process. Very happy with the results and 1 day service.
Joe was very professional and responsive to our needs. Will definitely use them again
Thanks again to my friend Connie W for the recommendation. Southern Comfort did not disappoint. Tony Mendes came out for the estimate for my HVAC replacement, he did not rush, took the time to explain some options for both equipment and payment. Tony also came back on install day to be sure the crew understood his plan and returned at the end of the day to be sure things were completed to his ... More
Thanks again to my friend Connie W for the recommendation. Southern Comfort did not disappoint. Tony Mendes came out for the estimate for my HVAC replacement, he did not rush, took the time to explain some options for both equipment and payment. Tony also came back on install day to be sure the crew understood his plan and returned at the end of the day to be sure things were completed to his satisfaction. Charlie and his crew worked very hard, completed the job efficiently, and were all very polite, courteous and respectful of my home. Finally Mike came along, charged the system and made sure everything was good from his point of view. Overall a good day and I'm looking forward to enjoying a more comfortable home. Sincerely, Joanne C. p.s. Thank you for complying with the permit requirement!! Less
The guys did the job with “ high” energy despite the 100 degree + elements. Our system is now working great !! MJL.
Todd was very efficient and professional. He knew what he was doing and answered all my questions.
Luis was so professional and did a fantastic job repairing our AC. With summer temperatures quickly approaching, we are thankful for the fast response and the great service! If you need a repair, ask for Luis!... More
Luis was so professional and did a fantastic job repairing our AC. With summer temperatures quickly approaching, we are thankful for the fast response and the great service! If you need a repair, ask for Luis! Less
Southern comfort goes above and beyond with installing a system and servicing it!
Legitimately the most honest hvac company I've ever interacted with. They're professional, responsive, and have high integrity. They didn't stop until our system was completely fixed. 10/10 would recommend!... More
Legitimately the most honest hvac company I've ever interacted with. They're professional, responsive, and have high integrity. They didn't stop until our system was completely fixed. 10/10 would recommend! Less
Great service . Very friendly . Very efficient.
Joe was our technician today and did an amazing job. Made sound suggestions that would benefit me as a homeowner and not simply looking to run up the bill. Keep up the great work.... More
Joe was our technician today and did an amazing job. Made sound suggestions that would benefit me as a homeowner and not simply looking to run up the bill. Keep up the great work. Less
Southern Comfort Mechanical is the only HVAC service I use and would recommend them to anyone wanting professional, top quality service at a fair price. There technicians are highly knowledgeable, skilled, polite and very professional.... More
Southern Comfort Mechanical is the only HVAC service I use and would recommend them to anyone wanting professional, top quality service at a fair price. There technicians are highly knowledgeable, skilled, polite and very professional. Less
Southern Comfort Mechanical did an excellent job on my AC that stopped cooling. They worked with the manufacturer to get parts as the unit was under warranty. They kept me in the loop on the progress of the parts delivery. Todd, the technician that worked on the problem was very professional. More importantly, they strictly followed the COVID safety measures, wore face mask and gloves all the tim... More
Southern Comfort Mechanical did an excellent job on my AC that stopped cooling. They worked with the manufacturer to get parts as the unit was under warranty. They kept me in the loop on the progress of the parts delivery. Todd, the technician that worked on the problem was very professional. More importantly, they strictly followed the COVID safety measures, wore face mask and gloves all the time. Prior to sending the technician, they made sure that we were following the safety measures. Very impressed with their thoroughness and professionalism. Less
I use Southern Comfort only. They are always on time and professional. I have referred them to all my friends and family in the area. Thanks guys!
I was impressed with the professional approach of Southern Mechanical. Tony Menedes, after an evaluation of my residence provided an in-depth assessment and recommendation for a new system. The installation staff was courteous and prompt. I selected the firm based on a long term commitment to match quality service with professional technology.... More
I was impressed with the professional approach of Southern Mechanical. Tony Menedes, after an evaluation of my residence provided an in-depth assessment and recommendation for a new system. The installation staff was courteous and prompt. I selected the firm based on a long term commitment to match quality service with professional technology. Less
It is so nice to find a group like this that you can trust - to be in your home and to give you results and information based on what is best for you, not just to get you to spend more money! I really appreciate them!... More
It is so nice to find a group like this that you can trust - to be in your home and to give you results and information based on what is best for you, not just to get you to spend more money! I really appreciate them! Less
Very professional & knowledgeable!
Great company, technician knew what to do to solve my issues
A pleasure to work with, and completed the project in the time frame mentioned..
I’ve been relying on Southern Mechanical for 8 plus years to keep my house a/c system working. They never try to over sell and usually make it out within a day of my call. I would highly recommend them.... More
I’ve been relying on Southern Mechanical for 8 plus years to keep my house a/c system working. They never try to over sell and usually make it out within a day of my call. I would highly recommend them. Less
Toby was prompt and very professional. Gave informative info about service and product. Never tried to sell anything more than was needed.
Great company. Always on time and very professional. Joe shumway is always very courteous and cleans up after himself. Can’t even tell after he’s done working. Highly recommend this company. James G.... More
Great company. Always on time and very professional. Joe shumway is always very courteous and cleans up after himself. Can’t even tell after he’s done working. Highly recommend this company. James G. Less
Response was prompt. Todd had to come back out a few times due to multiple issues with our system, but was able to resolve. It's also nice that they send the same tech out each time. They know your system, you don't have to explain what's happening, you get to know your guy.... More
Response was prompt. Todd had to come back out a few times due to multiple issues with our system, but was able to resolve. It's also nice that they send the same tech out each time. They know your system, you don't have to explain what's happening, you get to know your guy. Less
The guys seem knowledgeable, professional, trustworthy and seem to care about the job that they do.
BJ did a good job inspecting our systems
Southern Comfort Mechanical always does a great job for us. Their technicians are professional and personable. Mike took the utmost care to adhere to social distancing guidelines while here.... More
Southern Comfort Mechanical always does a great job for us. Their technicians are professional and personable. Mike took the utmost care to adhere to social distancing guidelines while here. Less
Glad to see Ivan again. As always very professional and thorough. Explains everything so I understand how unit is working. Looking forward to seeing him for next maintenance.... More
Glad to see Ivan again. As always very professional and thorough. Explains everything so I understand how unit is working. Looking forward to seeing him for next maintenance. Less
Everyone is always so courteous and knowledgeable. Have done business with you guys for years and the people that we have worked with over the years are the reason!... More
Everyone is always so courteous and knowledgeable. Have done business with you guys for years and the people that we have worked with over the years are the reason! Less
BJ is the best
Super service & very professional. He thoroughly explained all the questions and concerns we had which made us feel comfortable with any decision we needed to make. Thank you for your outstanding service!... More
Super service & very professional. He thoroughly explained all the questions and concerns we had which made us feel comfortable with any decision we needed to make. Thank you for your outstanding service! Less
I was unhappy with the service I was getting from my prior HVAC service co., and switched to Southern Comfort Mechanicval on the advise of a relative, and I am very happy that I did. Their team of technicians are very knowlegable and do a thorough job of performing the semi annual maintenance checks. Highly recommend... More
I was unhappy with the service I was getting from my prior HVAC service co., and switched to Southern Comfort Mechanicval on the advise of a relative, and I am very happy that I did. Their team of technicians are very knowlegable and do a thorough job of performing the semi annual maintenance checks. Highly recommend Less
Joe did not rush when he serviced my Trane and ensured that even though it was new, everything was working correctly. He was very knowledgeable, patient and advised us how we could optimize our new unit. He helped to make sure we were honoring the warrenty requirements in case it was ever needed. Joe also let us know what other services were available without being pushy. Best considerate service... More
Joe did not rush when he serviced my Trane and ensured that even though it was new, everything was working correctly. He was very knowledgeable, patient and advised us how we could optimize our new unit. He helped to make sure we were honoring the warrenty requirements in case it was ever needed. Joe also let us know what other services were available without being pushy. Best considerate serviceman we have ever had! We request Joe to service our unit in the future. Less
BJ did a great job. Very knowledgeable and very professional. I highly recommend!
Been very happy with the service since 2012. They have installed 2 systems and service has always been great.
I really appreciate the service and professionalism I receive from everybody from Southern Comfort Mechanical. I have 100% confidence in having them as my HVAC service providers and never feel anxious about an ‘up sell’ or being pressured into service that is not needed.... More
I really appreciate the service and professionalism I receive from everybody from Southern Comfort Mechanical. I have 100% confidence in having them as my HVAC service providers and never feel anxious about an ‘up sell’ or being pressured into service that is not needed. Less
Great service, very knowledgeable and courteous. Would like to have him back when service is due.
Quality service by qualified techs.
I respect their expertise, customer service, and professionalism
Todd was right on time today and got our AC up and running quickly. He explained the issues we were having well and made sure I understood what was causing the problems we were having. Great guys, so thankful for the great work they did!... More
Todd was right on time today and got our AC up and running quickly. He explained the issues we were having well and made sure I understood what was causing the problems we were having. Great guys, so thankful for the great work they did! Less
Todd was very professional. Most importantly, my AC issue was resolved quickly. I gladly signed up for Southern Comfort's Annual Maintenance Plan!!! Looking forward to them servicing my AC again in the fall...... More
Todd was very professional. Most importantly, my AC issue was resolved quickly. I gladly signed up for Southern Comfort's Annual Maintenance Plan!!! Looking forward to them servicing my AC again in the fall... Less
Todd was very thorough and neat, and they resolved the issue.
Very good service the technician was very polite and did a great job.Thus is a great company and they are always very professional.I would recommend them to other clients.... More
Very good service the technician was very polite and did a great job.Thus is a great company and they are always very professional.I would recommend them to other clients. Less
Showed up in a timely manner. Performed the work in a professional manner. recommended.
Can always depend on fast and reliable service and get the job done right. Excellent customer service.
Great service. They are always very responsive and helpful.
Prompt and knowledgable. Did my yearly checkup with recommendations for what will be needed at the next one.
Worked with technician Mike Bailey as part of the normal maintenance program. He did a great job talking through options and appreciate his walk through what needs to be done short vs. long term.... More
Worked with technician Mike Bailey as part of the normal maintenance program. He did a great job talking through options and appreciate his walk through what needs to be done short vs. long term. Less
Excellent experience with all members of this company. They are knowledgeable, professional, courteous, and willing to take their time to locate the problem the first time. Really pleased and impressed.... More
Excellent experience with all members of this company. They are knowledgeable, professional, courteous, and willing to take their time to locate the problem the first time. Really pleased and impressed. Less
actually arrived before scheduled time. did call and let us know he was on the way. great job. explained what needed explaining.
I have had an ongoing problem with my ac condensation line that no one could fix. The line is 40 feet long and winds up going behind a wall that is virtually inaccessible. Joshua & Westley came up with a plan to rework the line they could reach and purge the part that was inaccessible. After years of dealing with this it is finally fixed! Thanks Southern Comfort.... More
I have had an ongoing problem with my ac condensation line that no one could fix. The line is 40 feet long and winds up going behind a wall that is virtually inaccessible. Joshua & Westley came up with a plan to rework the line they could reach and purge the part that was inaccessible. After years of dealing with this it is finally fixed! Thanks Southern Comfort. Less
Pleasant, on time and thorough!
I very nice professional found and fixed the problem.
The technicians were super knowledgeable. They were able to fix some minor repairs and make some adjustments and save me from having to buy a new units. I couldn't be more happy with my experience... More
The technicians were super knowledgeable. They were able to fix some minor repairs and make some adjustments and save me from having to buy a new units. I couldn't be more happy with my experience Less
The only reason I did not give 5 stars is because, for the first time, I felt like the tech was pushing other services to sell us. This has never happened before with Southern Comfort and I didn't like it.... More
The only reason I did not give 5 stars is because, for the first time, I felt like the tech was pushing other services to sell us. This has never happened before with Southern Comfort and I didn't like it. Less
This company and the service techs never disappoint. Came a day early, fixed problem and ensured all was working before leaving. Highly recommend!
I was very impressed by the team at SCM. The turnaround was quick. Tony was professional, responsive and courteous. The install team appears to have done high quality work. I priced three group, SCM had the best value and best brands.... More
I was very impressed by the team at SCM. The turnaround was quick. Tony was professional, responsive and courteous. The install team appears to have done high quality work. I priced three group, SCM had the best value and best brands. Less
Just signed up with this company and am very impressed with their awesome customer service! Very thorough!
I had a very positive experience. The technician not only sent me a text message I got a call and an email letting me know he was on his way I really liked the fact that there was a picture and a little history on the technician. He repaired the problem very quickly and was great about giving me informative details on what the cause was but also helped me with information about futures ideas to ... More
I had a very positive experience. The technician not only sent me a text message I got a call and an email letting me know he was on his way I really liked the fact that there was a picture and a little history on the technician. He repaired the problem very quickly and was great about giving me informative details on what the cause was but also helped me with information about futures ideas to protect my AC system. Highly professional company for sure. Less
Andrew did a great job. Very professional. Thank you so much. Great company! They always take care of me.
very efficient, friendly and polite. Will use again
Southern Comfort Resend - Nick Baxter did a wonderful job. He checked out my heater, checked the airflow in a couple of rooms we had questions about and was very thorough overall. David Allen using anyone else!... More
Southern Comfort Resend - Nick Baxter did a wonderful job. He checked out my heater, checked the airflow in a couple of rooms we had questions about and was very thorough overall. David Allen using anyone else! Less
Luis was very friendly and figured out the problem very quickly. Fixed and out the door in 20 minutes. Great guy and great company!
Tech was informative and friendly. Felt he was honest and knowledgeable.
appointments are easy to make, very flexible. they send a pic of the tech and give a bit of their history so you are comfortable. highly trained and very trustworthy.... More
appointments are easy to make, very flexible. they send a pic of the tech and give a bit of their history so you are comfortable. highly trained and very trustworthy. Less
Isaac was very kind and professional, honest and thorough. I am impressed that they were able to come out and fix the heating so quickly. Will definately recommend!!... More
Isaac was very kind and professional, honest and thorough. I am impressed that they were able to come out and fix the heating so quickly. Will definately recommend!! Less
Have always had quick, efficient and satisfactory service from SCM.
Great service. Good explanation of the issues. Glad I have the service.
Southern Comfort is a company you can rely on. They are quick to respond & keep you informed. I appreciate the communication & the text that shows who your technician is as well as a tracking to see where they are in relation to your home. We were so happy to move into a house that was already using Southern Comfort!... More
Southern Comfort is a company you can rely on. They are quick to respond & keep you informed. I appreciate the communication & the text that shows who your technician is as well as a tracking to see where they are in relation to your home. We were so happy to move into a house that was already using Southern Comfort! Less
BJ and Luis just completed a duct and unit cleaning on all three of our HVAC units, and installed a damper on one of the units at my home. They were wonderful. Very thorough, very professional, and were great sports with my two little ones running around. My home already feels much better and I’d recommend them to absolutely anyone. I researched several (ok five ;)) companies for help with this ... More
BJ and Luis just completed a duct and unit cleaning on all three of our HVAC units, and installed a damper on one of the units at my home. They were wonderful. Very thorough, very professional, and were great sports with my two little ones running around. My home already feels much better and I’d recommend them to absolutely anyone. I researched several (ok five ;)) companies for help with this project and Southern Comfort provided the most comprehensive diagnosis and proposal for the job. Impressed is an understatement. Thank you BJ and Luis! Less
Southern comfort was easy to contact and schedule. Service was prompt and efficient. I’d recommend their service.
This company is so awesome. Our home had a garage that was converted into 2 rooms by previous owner. Each room was set up with ductless units. The units aren’t functioning properly to provide heat. From the time I placed the call to ask whether someone could come out to tell us whether we can extend our HVAC system into the garage conversion to the time it took for the representative to give me h... More
This company is so awesome. Our home had a garage that was converted into 2 rooms by previous owner. Each room was set up with ductless units. The units aren’t functioning properly to provide heat. From the time I placed the call to ask whether someone could come out to tell us whether we can extend our HVAC system into the garage conversion to the time it took for the representative to give me his assessment was less than 1 hour. I needed a super quick turnaround and they delivered. So professional, so knowledgeable and dependable. You get an email when the appointment is scheduled and then text telling you who is coming with a picture and bio. Then you get a call before they show up. Felt totally secure and confident choosing them to help us make our decision. Highly recommended! Less
The technician was very professional and did excellent work. The company uses text and emails to remind you for the appointments and keeps you connected on arrival time etc. I was so glad to receive their email reminder about the fall check up. Price was reasonable and would definitely recommend. Very pleased!... More
The technician was very professional and did excellent work. The company uses text and emails to remind you for the appointments and keeps you connected on arrival time etc. I was so glad to receive their email reminder about the fall check up. Price was reasonable and would definitely recommend. Very pleased! Less
Luis aorta was very personable, performed an air quality test. He was very patient with questions and explained everything very well. Thanks!
Todd did a very thorough inspection of the system and determined the cause of the error codes. He was very polite and professional.
Isaac was right on time, put on his booties at the door, and had a very friendly attitude about his job. Seemed to know exactly what he was doing and finished in 30 minutes. 👍... More
Isaac was right on time, put on his booties at the door, and had a very friendly attitude about his job. Seemed to know exactly what he was doing and finished in 30 minutes. 👍 Less
With cold weather upon us, we turned on our furnace and it was not operating correctly. BJ used his expertise to diagnose the problem and repair with no issues. He was very courteous and friendly and was a pleasure to deal with. BJ reviewed our history of repairs in their records and that kind of detail in record keeping is impressive when it comes to analyzing future problems. Give them a call-y... More
With cold weather upon us, we turned on our furnace and it was not operating correctly. BJ used his expertise to diagnose the problem and repair with no issues. He was very courteous and friendly and was a pleasure to deal with. BJ reviewed our history of repairs in their records and that kind of detail in record keeping is impressive when it comes to analyzing future problems. Give them a call-you will be glad you did. Less
Scheduling an appointment with SCM is very easy. A Very Professional team, always punctual and courteous. An outstanding quality of service. I recommend SCM without any hesitation. I also like the well-detailed job résumé the technician send you after each visit. You also have the option of a preventative maintenance plan (spring and fall).... More
Scheduling an appointment with SCM is very easy. A Very Professional team, always punctual and courteous. An outstanding quality of service. I recommend SCM without any hesitation. I also like the well-detailed job résumé the technician send you after each visit. You also have the option of a preventative maintenance plan (spring and fall). Less
Great company that provides great service.
We have used this company for several years. We have never had a bad service call. Andrew was awesome today very thorough in my furace maintenance and he was very personable. You cannot go wrong With this company they are very customer service oriented.... More
We have used this company for several years. We have never had a bad service call. Andrew was awesome today very thorough in my furace maintenance and he was very personable. You cannot go wrong With this company they are very customer service oriented. Less
Exceptional customer service and fantastic job on our recent HVAC repair. Robert was a pleasure to work with when he came out to our home and Meghan in administration was very helpful. Thanks!... More
Exceptional customer service and fantastic job on our recent HVAC repair. Robert was a pleasure to work with when he came out to our home and Meghan in administration was very helpful. Thanks! Less
Very positive experience!! I was able to get an appointment for the next day for fall maintenance. Luis was very professional and explained everything very well. I received several emails with details and reminders as well. Thank You Southern Comfort!!... More
Very positive experience!! I was able to get an appointment for the next day for fall maintenance. Luis was very professional and explained everything very well. I received several emails with details and reminders as well. Thank You Southern Comfort!! Less
Always great service with experienced technicians and very professional.
Tony, Meghan and the staff at Southern Comfort Mechanical are beyond amazing and I'm not just saying that because I won the Kevin Fowler tickets. They have gone above and beyond to help us and make sure everything was good.... More
Tony, Meghan and the staff at Southern Comfort Mechanical are beyond amazing and I'm not just saying that because I won the Kevin Fowler tickets. They have gone above and beyond to help us and make sure everything was good. Less
Friendly professional service. Great communication! Definitely recommend.
I am impressed with the response and service received today. Problem that has been chronic for three years was identified and solved. Professional and friendly technician!! I highly recommend them.... More
I am impressed with the response and service received today. Problem that has been chronic for three years was identified and solved. Professional and friendly technician!! I highly recommend them. Less
Quick response. Knowledgeable and informative
I want to start this review by saying I made the phone call to SCM at 8:00am this morning and by 8:45am there was a technician at our house to diagnose our A/C problem. Our technician was Luis Orta. This young man was so good at explaining the diagnosis. Found the problem pretty quick and showed us what he found was the issue with a video he took on his phone in our attic. He fixed every single i... More
I want to start this review by saying I made the phone call to SCM at 8:00am this morning and by 8:45am there was a technician at our house to diagnose our A/C problem. Our technician was Luis Orta. This young man was so good at explaining the diagnosis. Found the problem pretty quick and showed us what he found was the issue with a video he took on his phone in our attic. He fixed every single issue we had with our AC vents/ducts lately. From not getting enough cold air in our master and our gameroom. He gets an A+++ from us! I can keep going with more...overall great service and would definitely recommend Southern Comfort Mechanical for your AC and Heating issues and we would definitely recommend Luis Orta as your tech!! Less
Service call - Excellent service, fair price. Very satisfied with entire experience. I highly recommend Southern Comfort.
Very seldom do I ever get to say we have received excellent service from a company but not only did Southern Comfort provide excellent service they installed our new AC unit for half of what we were quoted from other companies. When the install crew came out Tony introduced all of the crew and made sure everything was ok and when the master tech came out to make sure everything was working as it ... More
Very seldom do I ever get to say we have received excellent service from a company but not only did Southern Comfort provide excellent service they installed our new AC unit for half of what we were quoted from other companies. When the install crew came out Tony introduced all of the crew and made sure everything was ok and when the master tech came out to make sure everything was working as it should he introduced him also. Megan has gone above and beyond to put up with my crazy questions and in understanding my hesitancy in having anything done. The staff and service has been awesome and I highly recommend them for any service. Less
Todd was on-time, thorough, and did a great job servicing our two AC systems. Louis and Nick, did a great job servicing both of our A/C systems, 15 March 2022. Tommie did a good job, replacing the Trane AC coil, in the attic unit, 15 Dec 2023.... More
Todd was on-time, thorough, and did a great job servicing our two AC systems. Louis and Nick, did a great job servicing both of our A/C systems, 15 March 2022. Tommie did a good job, replacing the Trane AC coil, in the attic unit, 15 Dec 2023. Less
Great service. Very friendly and knowledgeable personnel.
Thank you for coming and fixing a large problem, starter and wires all melted and getting me up and running same day in 100 degree heat! Thx, D Tucker.... More
Thank you for coming and fixing a large problem, starter and wires all melted and getting me up and running same day in 100 degree heat! Thx, D Tucker. Less
Called in the morning about a leak in my a/c. Received an appointment the same day and everything was fixed the same day.
We had a fluke failure of the ac unit. SCM sent out a tech inside of 48hrs of our call, in Texas in the summer. That is amazing response time. Ty so much... More
We had a fluke failure of the ac unit. SCM sent out a tech inside of 48hrs of our call, in Texas in the summer. That is amazing response time. Ty so much Less
Prompt , knowledgeable and thorough. Recognizes problem right away but still takes time to ensure everything else is normal and check for warranty coverage. Update on December 17, 2021: Different problem on downstairs heating system. The technician (Luis Orta) initially didn't see any problem -- thermostat was fine, furnace was fine, fan was fine, air filter was fine, dampers were all open, but ... More
Prompt , knowledgeable and thorough. Recognizes problem right away but still takes time to ensure everything else is normal and check for warranty coverage. Update on December 17, 2021: Different problem on downstairs heating system. The technician (Luis Orta) initially didn't see any problem -- thermostat was fine, furnace was fine, fan was fine, air filter was fine, dampers were all open, but he persisted. He checked the air flow and temperature at several heat registers and identified a pinched air duct. He straightened it out and everything has been ok since then. This was a problem that was not at all obvious. Most people would have said all was ok, and left without fixing. Update on Sept 20, 2023: I had an AC issue and called at 11 am, thinking it would take a few days before I could get anyone. They came over as scheduled in two hours and were done with diagnosis in 10 minutes. When you know, you know. No waste of time. Updated in October 2024: Great service as usual. When the job was running long and they had a lot left to do, they brought over 3-4 additional people at 5 pm to get the job finished that day. Upgraded to a Trane system. Wished I had done that previously to avoid early failures of the older brand. Less
Got me scheduled in within 24 hours. The technician was pleasant and on time and seemed to know his stuff. I did find that they are more expensive than other places we have used in the past and even more expensive than the guy that gave us a quote yesterday,, over $100 difference even with a coupon. Our AC compressor needed a new fan. Charged $710 for one hour. It is blowing cool air, let’s hope ... More
Got me scheduled in within 24 hours. The technician was pleasant and on time and seemed to know his stuff. I did find that they are more expensive than other places we have used in the past and even more expensive than the guy that gave us a quote yesterday,, over $100 difference even with a coupon. Our AC compressor needed a new fan. Charged $710 for one hour. It is blowing cool air, let’s hope it continues. Seems high to us for a fan motor. Less
Excellent work, they care more about doing it right than selling parts you don’t need.
Entire staff was professional, on-time, and efficient.
Great customer service. Arrived on time and didn’t try to up-sell anything. Show pictures of the unit and what needs to be cleaned. Technician Luis did a great job explaining everything and going over his recommendations. I will definitely be using them from now on to service my AC. Thanks Southern Comfort Mechanical!... More
Great customer service. Arrived on time and didn’t try to up-sell anything. Show pictures of the unit and what needs to be cleaned. Technician Luis did a great job explaining everything and going over his recommendations. I will definitely be using them from now on to service my AC. Thanks Southern Comfort Mechanical! Less
Great service and really fast response time. They were excellent about communicating their arrival time. The technician was friendly and professional. Very good about answering all questions!... More
Great service and really fast response time. They were excellent about communicating their arrival time. The technician was friendly and professional. Very good about answering all questions! Less
I have used Southern Comfort for years now. They replaced my upstairs AC years ago and just recently my down stairs AC and both time job well done. Crew is super nice polite, respectful and knowledgeable in there field of work. Luis was detail oriented and knows his electrical stuff very well as I am an electrical engineer myself. They are fair priced and honest about there work.... More
I have used Southern Comfort for years now. They replaced my upstairs AC years ago and just recently my down stairs AC and both time job well done. Crew is super nice polite, respectful and knowledgeable in there field of work. Luis was detail oriented and knows his electrical stuff very well as I am an electrical engineer myself. They are fair priced and honest about there work. Less
Luis Orta was great. Explains issues thoroughly. He explained and showed me how to properly work our Nexia thermostat. I feel a lot more confident scheduling our ac. Great job overall. Thank you.... More
Luis Orta was great. Explains issues thoroughly. He explained and showed me how to properly work our Nexia thermostat. I feel a lot more confident scheduling our ac. Great job overall. Thank you. Less
I've been a customer for about a decade and these guys and gals are terrific. They are professional, thorough, explain what's needed, and always work through the best options available at a great cost. I hands down recommend them!!... More
I've been a customer for about a decade and these guys and gals are terrific. They are professional, thorough, explain what's needed, and always work through the best options available at a great cost. I hands down recommend them!! Less
I’ve been using their services for work, my employer’s properties, and recently my own home. They perform quality work, great pricing, and first class customer service. I would like to personally thank Isaac Mata for his excellent service today. Thank you to the entire Southern Comfort Mechanical team!... More
I’ve been using their services for work, my employer’s properties, and recently my own home. They perform quality work, great pricing, and first class customer service. I would like to personally thank Isaac Mata for his excellent service today. Thank you to the entire Southern Comfort Mechanical team! Less
Isaac is wonderful and very good at explaining what my issues were and the best course of action to fix it. Highly recommend
The Technician Robert was here a little early and was polite. I got a fair trustworthy quote. No hard sell.
They are honest and qualified. We have been customers for many years, for repairs and new units.
I called Southern Comfort Mechanical this morning to service my Air conditioner as a result of recommendations on the Next Door Neighbors app. I expected a wait of several days but was given a window of arrival this afternoon. Luis Orta arrived at exactly the time I was given and inspected my entire system. It was determined that It needed to have coolant added which he did . I was more than plea... More
I called Southern Comfort Mechanical this morning to service my Air conditioner as a result of recommendations on the Next Door Neighbors app. I expected a wait of several days but was given a window of arrival this afternoon. Luis Orta arrived at exactly the time I was given and inspected my entire system. It was determined that It needed to have coolant added which he did . I was more than pleased with the prompt service and the expertise exhibited by Luis. I highly recommend them for your heating and cooling needs. A pleasant experience all around. Less
Everyone at Southern Comfort is wonderful! I recently purchased a new air handler through them, and Robert gave me expert advice about everything involved, from aging units, digital vs. non digital thermostats ... and fishing, too. PS to Robert: You were right about the alligator gar; that's what it was!... More
Everyone at Southern Comfort is wonderful! I recently purchased a new air handler through them, and Robert gave me expert advice about everything involved, from aging units, digital vs. non digital thermostats ... and fishing, too. PS to Robert: You were right about the alligator gar; that's what it was! Less
Office staff was very courteous (Megan), & great about getting us scheduled quickly. Technician (Brett) was prompt, knowledgeable, & respectful. Love the text message updates, pictures, & emails. Joined maintenance program, & look forward to working with in fall.... More
Office staff was very courteous (Megan), & great about getting us scheduled quickly. Technician (Brett) was prompt, knowledgeable, & respectful. Love the text message updates, pictures, & emails. Joined maintenance program, & look forward to working with in fall. Less
Excellent, quick and responsive techs diagnosed our AC issue and repaired within a very short time. This was a warranty issue but it was handled with the same speed, attention to detail and professionalism as more costly repairs. CJ and Luis did a top notch job. Southern Comfort is our go-to HVAC team.... More
Excellent, quick and responsive techs diagnosed our AC issue and repaired within a very short time. This was a warranty issue but it was handled with the same speed, attention to detail and professionalism as more costly repairs. CJ and Luis did a top notch job. Southern Comfort is our go-to HVAC team. Less
Tommie did an outstanding job.
BJ provided an excellent replacement HVAC installation. He reviewed and recommended a new condenser and furnace blower. There was an adjustment in the ductwork needed To undo the prior owner modifications which was handled also. I will recommend their services.... More
BJ provided an excellent replacement HVAC installation. He reviewed and recommended a new condenser and furnace blower. There was an adjustment in the ductwork needed To undo the prior owner modifications which was handled also. I will recommend their services. Less
Same day service in the summer?!?! YES!!! Thanks so much!
Southern Comfort techs always do an awesome job. Thank you Isaac!
Isaac was helpful and informative and SCM was very professional with the text updates and even sent a picture of the technician coming out so a homeowner is informed and will feel safe.... More
Isaac was helpful and informative and SCM was very professional with the text updates and even sent a picture of the technician coming out so a homeowner is informed and will feel safe. Less
I feel so confident in using Southern comfort mechanical as our heating and air-conditioning company. We have an old unit that had quit running and all it needed was a capacitor, Isaac replaced it and it’s working fine. He didn’t try to sell me a whole new unit that we didn't need. Good honest employees and companies are hard to find and Southern Comfort is one of the best!... More
I feel so confident in using Southern comfort mechanical as our heating and air-conditioning company. We have an old unit that had quit running and all it needed was a capacitor, Isaac replaced it and it’s working fine. He didn’t try to sell me a whole new unit that we didn't need. Good honest employees and companies are hard to find and Southern Comfort is one of the best! Less
Great company. Easy to contact and schedule service, maintenance, etc. We had a whole new system installed and while we did have a few hiccups afterward, they worked tirelessly until everything was resolved.... More
Great company. Easy to contact and schedule service, maintenance, etc. We had a whole new system installed and while we did have a few hiccups afterward, they worked tirelessly until everything was resolved. Less
Wonderful group of hard working techs on a hot day, did a great job installing my new Trane AC. Nice follow up by Tony & BJ!!
On time, very thorough and professional
The technician you sent was very personable. Told me what the issues were. He was very polite! Thanks
Southern Comfort mechanical came out, and did an amazing job, so good that their final bill was less than 20% of the quote that was provided by a competitor. Not 20% less, but more than 80% off. That is awesome, but not the best part. BJ, the tech, made my wife feel comfortable while in the house. She even felt ok to leave him at the house while she went to pickup the kids. Cleaned, put back t... More
Southern Comfort mechanical came out, and did an amazing job, so good that their final bill was less than 20% of the quote that was provided by a competitor. Not 20% less, but more than 80% off. That is awesome, but not the best part. BJ, the tech, made my wife feel comfortable while in the house. She even felt ok to leave him at the house while she went to pickup the kids. Cleaned, put back together, running, the house is cool and ac is running. This is our second time to call SC, and they have exceeded expectations both times. They will be our service provider going forward. Less
The technician Luis was friendly and professional! The report of the work done was amazing and included pictures! I have trusted Southern Comforts work for years ! They are the best !!!!!... More
The technician Luis was friendly and professional! The report of the work done was amazing and included pictures! I have trusted Southern Comforts work for years ! They are the best !!!!! Less
Meghan and Eric are great. First visit was awesome. Estimate for job needed the second time came back higher than 2 other competitors
Very professional and explained everything he was doing. Will definitely recommend and make referrals.
I’ve been using this company for many years. We have 2 systems. We replaced one old unit several years ago and they keep that one and our old unit both in good shape. Service is prompt and courteous.... More
I’ve been using this company for many years. We have 2 systems. We replaced one old unit several years ago and they keep that one and our old unit both in good shape. Service is prompt and courteous. Less
Have been a customer for years. Great service and I love their adoption of technology to keep you informed, generate reports, and allow for feedback.
Excellent service, very helpful and pleasant technician. Southern Comfort installed a completely new HVAC System for me years ago. The new owner’s of the company continue to provide the same level of service, and detail that I have come to expect. Very pleased.... More
Excellent service, very helpful and pleasant technician. Southern Comfort installed a completely new HVAC System for me years ago. The new owner’s of the company continue to provide the same level of service, and detail that I have come to expect. Very pleased. Less
Spring Maintenance on two systems. Once again, Southern Comfort (SoCo) technician exceeds my expectations. Always good explanations and answers. Always quality work by SoCo. I highly recommend for service and replacement.... More
Spring Maintenance on two systems. Once again, Southern Comfort (SoCo) technician exceeds my expectations. Always good explanations and answers. Always quality work by SoCo. I highly recommend for service and replacement. Less
Southern comfort has been doing my ac and gas heater service and repairs for several years. Always prompt and fairly priced. Recently had them replace all my attic duct work.... well done!... More
Southern comfort has been doing my ac and gas heater service and repairs for several years. Always prompt and fairly priced. Recently had them replace all my attic duct work.... well done! Less
Great professional and timely service.
HOLY %#£ WE JUST FOUND OUR NEW HVAC COMPANY!!!!! From the very first phone call with the office manager/dispatcher, to the last screw being turned on our brand new Trane unit, the customer service, knowledge and work ethic of Southern Comfort Mechanical was completely unparalleled!!! Called in to report that our old unit (Goodman) wasnt keeping up cooling our upstairs as it should, Meghan talked ... More
HOLY %#£ WE JUST FOUND OUR NEW HVAC COMPANY!!!!! From the very first phone call with the office manager/dispatcher, to the last screw being turned on our brand new Trane unit, the customer service, knowledge and work ethic of Southern Comfort Mechanical was completely unparalleled!!! Called in to report that our old unit (Goodman) wasnt keeping up cooling our upstairs as it should, Meghan talked me through some options (and off a ledge, with her witticisms and overall good cheer!) and we scheduled for Luis to come look at our unit. He was prompt, professional and very courteous, not only with the unit but taking his time to talk me through what he found (no easy task as i am not mechanically inclined at all). He diagnosed a hole in our evaporator coil, explained to me what it was and what it meant, and politely and knowledgeably walked me through my options. I was so thoroughly impressed with his know how, honesty and professionalism i elected to go ahead and just replace my old unit with a more efficient one. Within 2 days time Albert and his crew were at my door, ready to install my brand new Trane!!! They were also thoughtful enough to not only put on booties over their workboots, but also put drop cloths down as to not soil my carpet! I was once again blown away with how nice and professional they were, and how quickly they worked, once again taking the time to patiently answer any and all questions. Once work was almost completed and DOUBLE CHECKED (the crew even vacuumed my stairs on the way down!!!!!) Senior Tech BJ arrived and started to program the thermostats and TRIPLE CHECKING EVERYTHING!!!! He showed me how to work my new Nexia thermostats, helped me download the app to my phone and register my account, and even walked me through registering my new unit with Trane to make sure i was covered by the warranty. Then, the boss showed up. Steve was kind, warm, and made me feel like one of his friends, not just some customer, and you can tell how much his employees respect him because every single one of them treated me the same! From the wonderful woman that answered the phone, to the installers, to the senior tech, to the owner of the company!!! I was honestly blown away by the entirety of this transaction, top to bottom and stem to stern. How many companies triple check their own installs just to make sure everything is correct?!?!?! Most companies now a days just cant wait to get out of there as quickly as possible, and these guys are triple checking things?!?! How many companies treat you like old family friends? Customer service is a dying breed!!! The whole companies attitude, honesty, integrity, friendliness, professionalism...im running out of adjectives here!!! Do yourself a favor, and call this company first. Youll be glad you did!!! Less
The evaluation was good. Determined a new system will be needed soon
These guys are fantastic! They came into my home, making sure not to make a mess anywhere. They were friendly, polite and courteous. It has been a pleasure to work with Robert. I would highly recommend this company. On a side note, how can you not love a company named Southern Comfort?... More
These guys are fantastic! They came into my home, making sure not to make a mess anywhere. They were friendly, polite and courteous. It has been a pleasure to work with Robert. I would highly recommend this company. On a side note, how can you not love a company named Southern Comfort? Less
Joe apologized for being a few minutes late. Completed all the work in a timely manner and practiced social separation at all times. He also explained options for our system which would improve the air quality. Southern Comfort is our go-to company for our heating and air conditioning needs.... More
Joe apologized for being a few minutes late. Completed all the work in a timely manner and practiced social separation at all times. He also explained options for our system which would improve the air quality. Southern Comfort is our go-to company for our heating and air conditioning needs. Less
They are fantastic! Not sure where to start. They have been our go-to solution for the last few years and I couldn’t be happier.
I like that they are honest and not always trying to sell you or fix stuff that isnt broken. They have helped our old old old AC unit last.
Southern Comfort has great staff and always do agreat job!
Robert, the technician who serviced our AC SYSTEM Is very competent. Also he is very personably. We enjoyed having his company.
I called Southern Comfort to perform a checkup and do routine maintenance on our HVAC system. I chose Southern Comfort since they were Trane certified (our system is Trane) and they had great reviews. I was not disappointed. Short version? They're awesome and Robert McDaniel (one of their techs) did an absolutely fantastic job, including preventing a house fire via preexisting gas leak. They... More
I called Southern Comfort to perform a checkup and do routine maintenance on our HVAC system. I chose Southern Comfort since they were Trane certified (our system is Trane) and they had great reviews. I was not disappointed. Short version? They're awesome and Robert McDaniel (one of their techs) did an absolutely fantastic job, including preventing a house fire via preexisting gas leak. They are my go-to HVAC company now. Long version? 1) They were able to fit me into their schedule in a very reasonable time frame. 2) Their communication is excellent. I received an immediate confirmation of the appointment along with reminders. Even better, they sent a photo and short bio about Robert, the tech who was coming to visit. This is a nice touch and it's also somewhat of a safety feature. You know exactly who is coming to the house. 3) Robert asked plenty of questions prior to getting started, including: hot or cold spots in the house, had we noticed any change in our allergies since moving in, any strange smells when HVAC kicked on, etc. 4) Robert was very thorough. He pointed out a couple things about my thermostat that I had no idea about, and helped me reset it from the prior owner's preferences. He also cleaned out the condensate line which is important. They must have a process they go through each time to make sure they hit all of the important points. 5) They know their craft. First off, Robert detected a gas leak in a line leading to our hvac unit in the attic. He promptly sealed it up and re-tested it thoroughly. He also let me know that whoever installed the condensate line didn't do it correctly where it ties into my sink. It isn't an issue now, but he explained what could happen. I'm much better prepared now for a bathroom remodel which will take place sometime in the near future. 6) They would rather protect your equipment BEFORE there is a failure, meaning they're trying to save you money and hassle. In addition to the normal checkup, Robert suggested that we install a device to stop the hvac unit if the condensate line clogged up. It hasn't happened to us, but this is a pretty common occurrence so it's a really smart idea to install one. If that clogs and doesn't stop, you end up spewing water all over damaging ceilings, insulation, drywall, flooring, carpet, etc. Robert also offered to install two surge protectors for the hvac unit and the condenser outside (it's weather proof, cool!). While it wasn't free, it is relatively cheap insurance against what could be a really costly repair later on down the line. After all, I don't plug in my phone or computer without a surge protector, why would I not have one on the single most expensive piece of equipment in my entire home? And before he left, he cleaned up after himself so that there was no trace we had gone up into the attic. Overall, very positive experience. Would highly recommend them to others! Less
rude receptionist.. if u got plenty of business, don't pick up call.
Very pleased with the work that Southern Comfort did on my office building, replaced 5 units and came in on time and on budget.
We had to have our entire a/c and furnace unit replace and felt like we received EXCELLENT service from Robert and his crew at Southern comfort. Robert went to great lengths to be efficient, fair and very professional. They have our highest recommendation.... More
We had to have our entire a/c and furnace unit replace and felt like we received EXCELLENT service from Robert and his crew at Southern comfort. Robert went to great lengths to be efficient, fair and very professional. They have our highest recommendation. Less
I would have no issues having the professionals at Southern Comfort Mechanical Repair or Replace my HVAC System
Matt was fantastic. He was very thorough and took the time to explain how the unit worked and what had malfunctioned and why it needed to be replaced. He was very upfront with costs and what likely needed replacing in the near future so we could plan financially for it. He was very professional and on time. I would use them again 100%.... More
Matt was fantastic. He was very thorough and took the time to explain how the unit worked and what had malfunctioned and why it needed to be replaced. He was very upfront with costs and what likely needed replacing in the near future so we could plan financially for it. He was very professional and on time. I would use them again 100%. Less
Great local company; involved in the community (Lewisville Western Days, etc.). They just completed some warranty work; handling everything, just charging for the labor. The guys were fantastic; went about diagnosing and repairing methodically. I asked about the company; both praised it as a great place to work (the best).... More
Great local company; involved in the community (Lewisville Western Days, etc.). They just completed some warranty work; handling everything, just charging for the labor. The guys were fantastic; went about diagnosing and repairing methodically. I asked about the company; both praised it as a great place to work (the best). Less
Did not live up to warranty
Absolutely believe the hype. I've been through 3 other different HVAC companies, their answers ranged from "don't know" to "that's just the way it is" or my favorite "we'll we need to rip apart the room to get it to cool." These guys took the time to understand the problem, were professional, and came up with a fix (as well as other things they weren't asked to even look at). I wish all compan... More
Absolutely believe the hype. I've been through 3 other different HVAC companies, their answers ranged from "don't know" to "that's just the way it is" or my favorite "we'll we need to rip apart the room to get it to cool." These guys took the time to understand the problem, were professional, and came up with a fix (as well as other things they weren't asked to even look at). I wish all companies were like this... Less
Would 100% recommend their service for any of you needs. Shane came in and helped our family literally reconstruct our old system. Absolutely love Southern Comfort Mechanical!... More
Would 100% recommend their service for any of you needs. Shane came in and helped our family literally reconstruct our old system. Absolutely love Southern Comfort Mechanical! Less
Matthew provided great service! He was very knowledgeable and worked quickly to repair our AC system. I would highly recommend using Southern Comfort for any service or repair needs!... More
Matthew provided great service! He was very knowledgeable and worked quickly to repair our AC system. I would highly recommend using Southern Comfort for any service or repair needs! Less
Southern Comfort will be our go to for heating and air from now on. We have been having AC issues for the 6 days. We had another company come and give us a bid of $2,300 for a “possible” fix. The next option would have been a whole new unit according to them. I called Southern Comfort at 4:30pm yesterday and they were at our home at 7:30am this morning. They were able to diagnosis the proble... More
Southern Comfort will be our go to for heating and air from now on. We have been having AC issues for the 6 days. We had another company come and give us a bid of $2,300 for a “possible” fix. The next option would have been a whole new unit according to them. I called Southern Comfort at 4:30pm yesterday and they were at our home at 7:30am this morning. They were able to diagnosis the problem and fixed it in less then 30 minutes for a total of $265. The professionalism of our technician, Shane Dendy, was outstanding. I felt like he was being honest and looking out for our best interest. When our AC unit does need replace Southern Comfort will be my first call! Less
2nd Floor AC in my two story house was not working all of sudden and the weather is hot ! So, I called the southern comfort after I got the information from my realtor. All technicians were booked for several days. So, I used the emergency service. Matthew came over my house at night and took time to check everything. We got a new transformer and the problem was fixed. He was very professio... More
2nd Floor AC in my two story house was not working all of sudden and the weather is hot ! So, I called the southern comfort after I got the information from my realtor. All technicians were booked for several days. So, I used the emergency service. Matthew came over my house at night and took time to check everything. We got a new transformer and the problem was fixed. He was very professional and knowledgeable. I will definitely call southern comfort again for AC/heating issues and ask for Matthew since he is very good and professional. Less
Prompt and friendly service. Technician took the time to explain everything. I would highly recommend this company to anyone needing regular service or a whole new unit installed.... More
Prompt and friendly service. Technician took the time to explain everything. I would highly recommend this company to anyone needing regular service or a whole new unit installed. Less
Boy was I completely wrong about my original review!! Shane as a technician is honest and trustworthy... the company itself, not so much!! Look on their website for a Coupon!! They will not tell you about it and will not honor it even after spending several hundred for a very minor fix that would have cost half that if I had gone elsewhere. They are even going to charge me $85 to come Back out o... More
Boy was I completely wrong about my original review!! Shane as a technician is honest and trustworthy... the company itself, not so much!! Look on their website for a Coupon!! They will not tell you about it and will not honor it even after spending several hundred for a very minor fix that would have cost half that if I had gone elsewhere. They are even going to charge me $85 to come Back out only weeks later. This is beyond frustrating! Go anywhere else! Sadly I’m stuck because it “may be under warranty for their work from a few weeks ago”. UGH UGH UGH UGH UGH!!! I would Highly recommend Shane to anybody, for any Air Conditioning or Heating need!! He is friendly, professional, honest, dependable, punctual and saved me several thousands of dollars that other companies were trying to charge, including trying to convince me that I needed an entire new AC unit, when it was actually a pretty easy fix and should last a long time, provided I can keep rats from chewing the wires. A+++++++ service Less
Came home in the evening to ac unit not blowing cold air. I have had SCM out on 2 other occasions, all after hours. Each time has been excellent service. The technician this time, Matthew, continued the trend of excellent service, great communication, exceptional customer education, and fast work. He answered all my questions and provided me with quotes. SCM is the only company I'll continue to u... More
Came home in the evening to ac unit not blowing cold air. I have had SCM out on 2 other occasions, all after hours. Each time has been excellent service. The technician this time, Matthew, continued the trend of excellent service, great communication, exceptional customer education, and fast work. He answered all my questions and provided me with quotes. SCM is the only company I'll continue to use for all my HVAC needs. Less
Wow! Our A/C went out at our home. We called another company that advertises heavily. They indicated that we needed a new unit and would have to pay $10K+. My father has used Southern Comfort for years and suggested that I reach out to them. I was able to reach Shane on the emergency line. He arrived at my home within a couple of hours (talk about hustle). When he arrived, he stated, "woul... More
Wow! Our A/C went out at our home. We called another company that advertises heavily. They indicated that we needed a new unit and would have to pay $10K+. My father has used Southern Comfort for years and suggested that I reach out to them. I was able to reach Shane on the emergency line. He arrived at my home within a couple of hours (talk about hustle). When he arrived, he stated, "would you believe that you only need a $250 part?" Needless to say, I was so grateful for his integrity. If you are looking to hire an honest, hard-working team, call Southern Comfort. Less
Southern Comfort Mechanical did the spring maintenance check today. Matthew and Becky did an excellent job. I highly recommend this company. When my AC finally dies, I will be calling Southern Comfort Mechanical to replace it. Thank you Matthew and Becky!... More
Southern Comfort Mechanical did the spring maintenance check today. Matthew and Becky did an excellent job. I highly recommend this company. When my AC finally dies, I will be calling Southern Comfort Mechanical to replace it. Thank you Matthew and Becky! Less
We had called SCM this week and got lucky with a date to get something done ASAP. We thought it was cool how the company texted us a bit of biography info with a photo about our technician before the appointment. It also had a tracker so we could see what their ETA (estimated time of arrival) was. Matthew took the time to go through both inside and outside units and explain any concerns that w... More
We had called SCM this week and got lucky with a date to get something done ASAP. We thought it was cool how the company texted us a bit of biography info with a photo about our technician before the appointment. It also had a tracker so we could see what their ETA (estimated time of arrival) was. Matthew took the time to go through both inside and outside units and explain any concerns that we should look out for. We went ahead and signed up for their comfort cooling annual service package so he'll be back in 6 months before the winter. We have had some bad AC companies in the past automatically say you need Freon or XYZ needs fixing in order to pad the bill, but we felt they were very honest and stated we did not need anything at this time. (2 small somethings that we can take care of ourselves) We will gladly refer out SCM in the future for our neighbors and friends to use. Less
Needed my 15 year old AC replaced. Shane came out the same day immediately after I made the call, gave me a quote on the spot and installed my 5 ton 20 seer with 3 thermostats and 3 zones 2 days later. He even added an extra zone/2 ducts in the garage to take the edge off. 2 weeks with this new system and it works awesome. We can cool down the master or any other zone as low as want it for be... More
Needed my 15 year old AC replaced. Shane came out the same day immediately after I made the call, gave me a quote on the spot and installed my 5 ton 20 seer with 3 thermostats and 3 zones 2 days later. He even added an extra zone/2 ducts in the garage to take the edge off. 2 weeks with this new system and it works awesome. We can cool down the master or any other zone as low as want it for better sleeping. They were efficient, cleaned up after themselves and answered all of my questions. I got 3 different quotes and Shane's was the most competitive based on everything he did. I will definitely be recommending them to anyone I can. Shane put in our neighbors Trane units a year ago and my neighbor was very pleased as well and this how we found out about Southern comfort Mechanical . Less
Just had 3 new Trane 18 SEER variable units installed in my home. Southern Comfort Mechanical did an excellent job with the initial estimate, the installation, and the follow up. Shane Dendy did an outstanding job from start to finish. He had excellent recommendations regarding the scope of the project. Southern Comfort was very competitive on the cost of the project. Timing was scheduled we... More
Just had 3 new Trane 18 SEER variable units installed in my home. Southern Comfort Mechanical did an excellent job with the initial estimate, the installation, and the follow up. Shane Dendy did an outstanding job from start to finish. He had excellent recommendations regarding the scope of the project. Southern Comfort was very competitive on the cost of the project. Timing was scheduled well, and executed perfectly. Shane was there to kick off the day with the installation crews, and he was there to ensure all the finishing touches were done correctly at the end of the day. I would recommend this company to anyone needing HVAC service or installation. It's the dedication to follow up from Supervision and Management to ensure all the details are done right and the customer is happy with the final product that can make or break a project. Nice work Southern Comfort, this project was executed flawlessly! Less
It all started with a phone call to an A/C company whom we have used before to service our units, but after calling twice and receiving no return call, we moved on. So, that brings me to today where I met Robert, an exceptional service technician with Southern Comfort Mechanical A/C and Heating Specialists. He was very thorough in servicing our A/C units and patient with all of my questions. A... More
It all started with a phone call to an A/C company whom we have used before to service our units, but after calling twice and receiving no return call, we moved on. So, that brings me to today where I met Robert, an exceptional service technician with Southern Comfort Mechanical A/C and Heating Specialists. He was very thorough in servicing our A/C units and patient with all of my questions. As we talked, we were able to share some connections and I enjoyed the conversation. I highly recommend Robert and Southern Comfort Mechanical A/C and Heating Specialists. Thanks guys! Keegan Less
Just had our A/C replaced, and couldn't be happier! Shane and the Southern Comfort team were amazing. Very quick service...Shane came out on Tuesday to give us an estimate, and had our new unit completely installed the next day. Shane took his time and made sure to explain the new thermostat completely before leaving and answered every question that had. They beat the estimate that we previously ... More
Just had our A/C replaced, and couldn't be happier! Shane and the Southern Comfort team were amazing. Very quick service...Shane came out on Tuesday to give us an estimate, and had our new unit completely installed the next day. Shane took his time and made sure to explain the new thermostat completely before leaving and answered every question that had. They beat the estimate that we previously had from a different company, by thousands!!! If you are looking for trustworthy, efficient and highly skilled- Southern Comfort is for you! Thanks again, Shane! Less
Just had our A/C replaced, and couldn't be happier! Shane and the Southern Comfort team were amazing. Very quick service...Shane came out on Tuesday to give us an estimate, and had our new unit completely installed the next day. Shane took his time and made sure to explain the new thermostat completely before leaving and answered every question that had. They beat the estimate that we previously ... More
Just had our A/C replaced, and couldn't be happier! Shane and the Southern Comfort team were amazing. Very quick service...Shane came out on Tuesday to give us an estimate, and had our new unit completely installed the next day. Shane took his time and made sure to explain the new thermostat completely before leaving and answered every question that had. They beat the estimate that we previously had from a different company, by thousands!!! If you are looking for trustworthy, efficient and highly skilled- Southern Comfort is for you! Thanks again, Shane! Less
Totally satisfied with my new AC/heater unit as well as all new duct work. I compared price and satisfaction reviews and chose SCM. From the ladies in the office to Shane and his crew, everything was handled with a personal level of service. Shane repaired my old unit about 15 years ago. Now as then, he is very knowledgeable and took the time to explain the technology and the process.... More
Totally satisfied with my new AC/heater unit as well as all new duct work. I compared price and satisfaction reviews and chose SCM. From the ladies in the office to Shane and his crew, everything was handled with a personal level of service. Shane repaired my old unit about 15 years ago. Now as then, he is very knowledgeable and took the time to explain the technology and the process. Less
Exceptional install and excellent attention to detail. The crew did fantastic and the follow up by Shane was perfect. Proud to have chosen this company with a fair price for the whole new system!... More
Exceptional install and excellent attention to detail. The crew did fantastic and the follow up by Shane was perfect. Proud to have chosen this company with a fair price for the whole new system! Less
Having to do a complete installation in my house, I was nervous about time, price, quality....everything. Shane came to my house within two days of calling to set up an appointment. He was beyond thorough and patient with me and answered all of my questions and put my mind at ease. Within a week the installers were at my house and everything was done beautifully and without a hitch within a day. ... More
Having to do a complete installation in my house, I was nervous about time, price, quality....everything. Shane came to my house within two days of calling to set up an appointment. He was beyond thorough and patient with me and answered all of my questions and put my mind at ease. Within a week the installers were at my house and everything was done beautifully and without a hitch within a day. I am amazed at how well and fast they cleaned up everything. It's as if they were never here! I can't say enough how happy I am with my new system and how glad I am that I chose Southern Comfort for such a big home improvement decision. Thank you guys! Less
Southern Comfort is a highly skilled and trustworthy company that services the DFW area. Their greatest assets are their employees who bring a best in class experience with a customer first strategy.... More
Southern Comfort is a highly skilled and trustworthy company that services the DFW area. Their greatest assets are their employees who bring a best in class experience with a customer first strategy. Less
Just had the guys out on 10/30/17 to install a heating unit, our old unit was 20 years old and had rusted out. The install went great and the unit works well. If the unit works as planned and the water from the a/c condenser does not rust-out this new unit we should be good. Very nice crew, fair price and I really appreciate Jason asking if I had any "air" issues in the house. I did have air flow... More
Just had the guys out on 10/30/17 to install a heating unit, our old unit was 20 years old and had rusted out. The install went great and the unit works well. If the unit works as planned and the water from the a/c condenser does not rust-out this new unit we should be good. Very nice crew, fair price and I really appreciate Jason asking if I had any "air" issues in the house. I did have air flow issues and for a fair price they fixed some poor ducting that we had acquired from another vendor, my wife is VERY VERY happy. Less
Thank you for clearing the line and checking over our attic Units! No more drips! Excellent service!
We had Shane and his crew install a new 5-ton Trane variable speed AC system with some duct work changed. They are very professional and personal in tailoring the work to your needs. We are very happy with their customer service also. Our AC bills did not change though. I would recommend them to my friends!... More
We had Shane and his crew install a new 5-ton Trane variable speed AC system with some duct work changed. They are very professional and personal in tailoring the work to your needs. We are very happy with their customer service also. Our AC bills did not change though. I would recommend them to my friends! Less
Best hvac services i have ever experienced
Terrible service, don't keep appointments and wrongly diagnose problem. They were way better in the past. Quality went way down lately.
DJ did a great job and explained the work that needed to be done to make the unit run efficiently.
Saw referrals. All good. Had an issue with my current A/C company so decided to give southern comfort a call. FANTASTIC. I called at 9am. They said someone would be there today. Robert called me 2 hours later to say he'd be there on time. He was. Spent 30 minutes diagnosing that all three units had low freon. He reviewed the cost. I approved. An hour later it was done for what I co... More
Saw referrals. All good. Had an issue with my current A/C company so decided to give southern comfort a call. FANTASTIC. I called at 9am. They said someone would be there today. Robert called me 2 hours later to say he'd be there on time. He was. Spent 30 minutes diagnosing that all three units had low freon. He reviewed the cost. I approved. An hour later it was done for what I consider a very fair price. Robert and Southern Comfort did exactly what I want an A/C company to do: quick, courteous, professional, fair. Less
Called this morning and they came right out and fixed my a/c and it's blowing cold again. Fast and friendly! Great company will defiantly use again.
I had Southern Comfort out to my business for the first time today. The technician, Shane, was great and I felt like the price was fair for the amount of time he spent at my office today. I will now be using S.C. at my home as well. Thank you!... More
I had Southern Comfort out to my business for the first time today. The technician, Shane, was great and I felt like the price was fair for the amount of time he spent at my office today. I will now be using S.C. at my home as well. Thank you! Less
We are very pleased with this company. They have great customer service. The technician, Robert, was very nice and professional. He did a great job and our home is now nice and cool. We don't realize how blessed we are to have air conditioning until you have none!... More
We are very pleased with this company. They have great customer service. The technician, Robert, was very nice and professional. He did a great job and our home is now nice and cool. We don't realize how blessed we are to have air conditioning until you have none! Less
It's not often that I've experienced service to this high of a degree. Great customer service on the phone and in person. The tech even made sure that I registered my warranty before he left. Amazing installers - installed two HVAC systems in one day. Their work looks like they take a lot of pride in what they do. Wiring, piping, ducts, etc. all installed meticulously. Also, cleaned as they went... More
It's not often that I've experienced service to this high of a degree. Great customer service on the phone and in person. The tech even made sure that I registered my warranty before he left. Amazing installers - installed two HVAC systems in one day. Their work looks like they take a lot of pride in what they do. Wiring, piping, ducts, etc. all installed meticulously. Also, cleaned as they went which my wife loved:) Less
A fantastic experience! Great customer service, installers were courteous, knowledgeable, and left the work site completely clean. The next day we were contacted to be sure we were completely satisfied. So refreshing to find a company that provides outstanding customer service!... More
A fantastic experience! Great customer service, installers were courteous, knowledgeable, and left the work site completely clean. The next day we were contacted to be sure we were completely satisfied. So refreshing to find a company that provides outstanding customer service! Less
I am thoroughly impressed with SCM. Chris was prompt, professional, and fixed an issue I've had since the system was installed (2.5 years). He explained everything (answered all my questions) so I understood the problem - short on freon that the installing company didn't figure out. Magically, the problem disappeared. I'm glad I called and will continue to use and recommend SCM.... More
I am thoroughly impressed with SCM. Chris was prompt, professional, and fixed an issue I've had since the system was installed (2.5 years). He explained everything (answered all my questions) so I understood the problem - short on freon that the installing company didn't figure out. Magically, the problem disappeared. I'm glad I called and will continue to use and recommend SCM. Less
Nothing short of excellent from the original estimate to the installation. Tony Mendes was the project manager and he was excellent. He came over to do an estimate and was very informative and professional. He also came over during the installation and explained everything once the project was complete. The system is working well and is very efficient. Thanks to everyone...I will definitely ... More
Nothing short of excellent from the original estimate to the installation. Tony Mendes was the project manager and he was excellent. He came over to do an estimate and was very informative and professional. He also came over during the installation and explained everything once the project was complete. The system is working well and is very efficient. Thanks to everyone...I will definitely refer you to others. Less
Southern Comfort Mechanical did a great job installing our new Trane system. We got five estimates and awarded the job to them. Their Project Manager really did a great job giving options on a new replacement system and the office staff were very flexible scheduling the work. The office staff is also really good at following up with any questions after installation. Our city requires an inspe... More
Southern Comfort Mechanical did a great job installing our new Trane system. We got five estimates and awarded the job to them. Their Project Manager really did a great job giving options on a new replacement system and the office staff were very flexible scheduling the work. The office staff is also really good at following up with any questions after installation. Our city requires an inspection post install and the inspector stated "they did a good job and I am approving the permit." Very satisfied with this company. Less
Southern Comfort Mechanical Air Conditioning is simply the best company we've worked with for our HVAC needs. I have always recommended them to friends and coworkers. Our new AC units saves us so much money. We literally saw our electricity bill in the summer drop by 50%.... More
Southern Comfort Mechanical Air Conditioning is simply the best company we've worked with for our HVAC needs. I have always recommended them to friends and coworkers. Our new AC units saves us so much money. We literally saw our electricity bill in the summer drop by 50%. Less
We always love working with the Southern comfort team. Every rep that's been out has been great. The owners are wonderful too. Our bous played baseball together. Great people, honest company. I highly recommend.... More
We always love working with the Southern comfort team. Every rep that's been out has been great. The owners are wonderful too. Our bous played baseball together. Great people, honest company. I highly recommend. Less
Amazing company. Amazing customer service. Have had our units serviced a couple of times by one of the technicians, Shane. He is extremely courteous and trustworthy. He takes the time to point out potential issues and actually show me the part and why it is bad or may be failing soon! My brother is an HVAC guy but happens to live too far away from me to do anything with our units. I have now entr... More
Amazing company. Amazing customer service. Have had our units serviced a couple of times by one of the technicians, Shane. He is extremely courteous and trustworthy. He takes the time to point out potential issues and actually show me the part and why it is bad or may be failing soon! My brother is an HVAC guy but happens to live too far away from me to do anything with our units. I have now entrusted our A/C and heating needs to Shane and Southern Comfort Mechanical because of the professionalism and customer service I have experienced from them. Less
Amazing company. Amazing customer service. Have had our units serviced a couple of times by one of the technicians, Shane. He is extremely courteous and trustworthy. He takes the time to point out potential issues and actually show me the part and why it is bad or may be failing soon! My brother is an HVAC guy but happens to live too far away from me to do anything with our units. I have now entr... More
Amazing company. Amazing customer service. Have had our units serviced a couple of times by one of the technicians, Shane. He is extremely courteous and trustworthy. He takes the time to point out potential issues and actually show me the part and why it is bad or may be failing soon! My brother is an HVAC guy but happens to live too far away from me to do anything with our units. I have now entrusted our A/C and heating needs to Shane and Southern Comfort Mechanical because of the professionalism and customer service I have experienced from them. Less
Could not be happier with the service we have gotten from Southern Comfort for some time now. When we needed a new furnace, there was no question who we were going to call. They handled it quickly and professionally and we are enjoying a very quiet and efficient cooling system! Would highly recommend!... More
Could not be happier with the service we have gotten from Southern Comfort for some time now. When we needed a new furnace, there was no question who we were going to call. They handled it quickly and professionally and we are enjoying a very quiet and efficient cooling system! Would highly recommend! Less
We have used Southern Comfort for years and have never been disappointed. They are professional, friendly, careful and always on time. We would highly recommend them to everyone.... More
We have used Southern Comfort for years and have never been disappointed. They are professional, friendly, careful and always on time. We would highly recommend them to everyone. Less
We have used Southern Comfort for years and have never been disappointed. They are professional, friendly, careful and always on time. We would highly recommend them to everyone.... More
We have used Southern Comfort for years and have never been disappointed. They are professional, friendly, careful and always on time. We would highly recommend them to everyone. Less
Excellent experience - very professional and with 5 third party bids - Southern Comfort was by far the most straight forward and honest group of folks to work with - ask for Tony Mendes he was fantastic..... .... More
Excellent experience - very professional and with 5 third party bids - Southern Comfort was by far the most straight forward and honest group of folks to work with - ask for Tony Mendes he was fantastic..... . Less
Southern Comfort installed 2 new units and the service was excellent. I had many questions before the purchase and Tony explained everything and offered me several options. I highly recommend them.... More
Southern Comfort installed 2 new units and the service was excellent. I had many questions before the purchase and Tony explained everything and offered me several options. I highly recommend them. Less
The people are great and the equipment is too. Glad we chose these local experts to install and inspect our equipment. Highly recommend this great service provider.... More
The people are great and the equipment is too. Glad we chose these local experts to install and inspect our equipment. Highly recommend this great service provider. Less
Love these guys! And Shane's the best there is. Having an issue with the AC so calling today!
This was a great company to work with, I specifically recommend Tony Mendes. He is very knowledgeable and did everything he could to be sure we were happy with our purchase and answered all of our questions! Great followup and really knows his stuff and takes pride in his work!... More
This was a great company to work with, I specifically recommend Tony Mendes. He is very knowledgeable and did everything he could to be sure we were happy with our purchase and answered all of our questions! Great followup and really knows his stuff and takes pride in his work! Less
Excellent service. Very knowledgeable technician. Very glad that we picked your service.
Grade A. They don't sell you on unnecessary work. I was very nervous about a piece of old equipment and concerned that I might need to replace it and was told that I didn't need to replace it (instead of the upselling one might expect) . Honest work for reasonable expense. Thank you... More
Grade A. They don't sell you on unnecessary work. I was very nervous about a piece of old equipment and concerned that I might need to replace it and was told that I didn't need to replace it (instead of the upselling one might expect) . Honest work for reasonable expense. Thank you Less
We had to make a decision on finally getting a new heating and air system. Technician Shane Dendy gave us many choices and walked us through the process. We have a Flat roof house with very small and limited access and other companies walked away or wanted to charge more. Southern Comfort stepped up and we couldn't be more satisfied with our new system. Special thanks to Shane and crew for show... More
We had to make a decision on finally getting a new heating and air system. Technician Shane Dendy gave us many choices and walked us through the process. We have a Flat roof house with very small and limited access and other companies walked away or wanted to charge more. Southern Comfort stepped up and we couldn't be more satisfied with our new system. Special thanks to Shane and crew for showing us what customer service is all about. Less
I've used them both at home and for business for several years. They always are quick to respond and do good work.
Love the team at Southern Comfort! Highly recommend them for your HVAC! I use BJ and my system has never worked better!!
I've used Southern Comfort Mechanical at my home and my business and have always found them to be professional, prompt, honest, and reasonably priced. I whole-heartedly recommend them.... More
I've used Southern Comfort Mechanical at my home and my business and have always found them to be professional, prompt, honest, and reasonably priced. I whole-heartedly recommend them. Less
I had representatives out from three different companies and after the first two was feeling pretty discouraged. So grateful the 'best was saved for last' with Shane Dendy from Southern Comfort. Not only did he give me an honest, thorough appraisal of the situation and options, he initiated checking and changing all of the filters. Qualified technician who does good work at a fair price with no h... More
I had representatives out from three different companies and after the first two was feeling pretty discouraged. So grateful the 'best was saved for last' with Shane Dendy from Southern Comfort. Not only did he give me an honest, thorough appraisal of the situation and options, he initiated checking and changing all of the filters. Qualified technician who does good work at a fair price with no high pressure sales. When it's time to replace all three units, Southern Comfort Mechanical will be getting the call. Less
The service was excellent! We needed a complete overhaul and they did everything in 1 day! The crew was nice and professional. And they followed up immediately when we needed a few adjustments. Thanks to them we won't freeze in our house this winter :-)... More
The service was excellent! We needed a complete overhaul and they did everything in 1 day! The crew was nice and professional. And they followed up immediately when we needed a few adjustments. Thanks to them we won't freeze in our house this winter :-) Less
Jason Frasier has an awesome company for AC. Yesterday the crew arrived and removed the old aging system and duct work. By the end of the I had a new system with zones and a whole house clean effects system!!! It is wonderful! They will be adding a ductless system for my husband's workshop in the garage. Thank you Jason for your dedication and service!... More
Jason Frasier has an awesome company for AC. Yesterday the crew arrived and removed the old aging system and duct work. By the end of the I had a new system with zones and a whole house clean effects system!!! It is wonderful! They will be adding a ductless system for my husband's workshop in the garage. Thank you Jason for your dedication and service! Less
Always quick to respond, always well priced. Shane is awesome. I would not use any other company for my AC/ Heater needs. Thanks for the help guys!
Awesome job. Shane is always on time and is very knowledgeable. Prices are the best I've found.
Southern Comfort Mechanical to the rescue again! Fast, efficient and trustworthy!
These guys are the best! They come when they say they will come and do what they say is needed. If I need an explanation on why something needs to be done, the answer is forthcoming and true. Likewise if things are fine they don't try and up sale you something you don't need.... More
These guys are the best! They come when they say they will come and do what they say is needed. If I need an explanation on why something needs to be done, the answer is forthcoming and true. Likewise if things are fine they don't try and up sale you something you don't need. Less
We've used them twice - they fit us in their booked schedule during the summer and again when we needed a last-minute "tune-up" before selling the house, saving us money each time. Shane was very professional and knowledgeable each time. This company is honest/reputable and customer service-oriented!... More
We've used them twice - they fit us in their booked schedule during the summer and again when we needed a last-minute "tune-up" before selling the house, saving us money each time. Shane was very professional and knowledgeable each time. This company is honest/reputable and customer service-oriented! Less
Our ten-year-old AC unit went out in the middle of the night. We called Southern Comfort Mechanical to come out and look at it the next day. They identified the problem and gave us options to repair vs replace the unit. We chose to replace the unit. We have been so happy with our decision. I cannot say enough good things about this company. They were fantastic throughout the process!... More
Our ten-year-old AC unit went out in the middle of the night. We called Southern Comfort Mechanical to come out and look at it the next day. They identified the problem and gave us options to repair vs replace the unit. We chose to replace the unit. We have been so happy with our decision. I cannot say enough good things about this company. They were fantastic throughout the process! Less
Josh was more than willing to go the extra mile to figure out why our AC wasn't working. Great people. Great company!
Southern Comfort always does a a great job taking care of all our heating and A/C needs. (At my home and office.) They are courteous, punctual, honest and fair priced. 5 stars!!!... More
Southern Comfort always does a a great job taking care of all our heating and A/C needs. (At my home and office.) They are courteous, punctual, honest and fair priced. 5 stars!!! Less
Excellent service! Shane was awesome! Highly recommend this company!
Southern Comfort came out twice for us today, fixing our initial problem, then after the AC FROZE OVER, BJ came back out inside an hour to get the system back up and running. My only regret is I didn't call them in the first place...... More
Southern Comfort came out twice for us today, fixing our initial problem, then after the AC FROZE OVER, BJ came back out inside an hour to get the system back up and running. My only regret is I didn't call them in the first place... Less
This is the second time I have used Southern Comfort over the last couple of years. Outstanding customer service on both times. Called on a Friday evening and asked if it would be more convenient for them to come Saturday morning. Roberts response was "it wouldn't be more convenient for you". Great job. I highly recommend.... More
This is the second time I have used Southern Comfort over the last couple of years. Outstanding customer service on both times. Called on a Friday evening and asked if it would be more convenient for them to come Saturday morning. Roberts response was "it wouldn't be more convenient for you". Great job. I highly recommend. Less
Southern Comfort Mechanical Air Conditioning location in Lewisville, TX had recently installed a TRANE AC/Furnace unit and was extremely pleased with their product knowledge, pricing and the smooth and efficient installation. They provide all the professional services to ensure the correct ductwork, vents, and attic installation is done to make your new system work properly for your comfort. Th... More
Southern Comfort Mechanical Air Conditioning location in Lewisville, TX had recently installed a TRANE AC/Furnace unit and was extremely pleased with their product knowledge, pricing and the smooth and efficient installation. They provide all the professional services to ensure the correct ductwork, vents, and attic installation is done to make your new system work properly for your comfort. The owner, Jason Faser, is very forthright and involved in each stage from the proposal and installation to the final inspection with the customer to guarantee your complete satisfaction. Their excellent customer service from all of their employees was very evident and valued throughout the process. You will be very pleased with their impeccable service and product quality when you select Southern Comfort Mechanical Air Conditioning. Less
We have used Southern Comfort for many years now. Every time we have been extremely satisfied. Will use them for both for our home and our business. They make us feel like family!... More
We have used Southern Comfort for many years now. Every time we have been extremely satisfied. Will use them for both for our home and our business. They make us feel like family! Less
Southern Comfort Mechanical Air Conditioning installed two new units in my home in October of 2015. The price was competitive. The instillation was done quickly, efficiently, and flawlessly. They found problems with my air duct system and repaired those at the same time. Both units were installed in a single day. After the installation,I had an unusual question with respect to use of the control ... More
Southern Comfort Mechanical Air Conditioning installed two new units in my home in October of 2015. The price was competitive. The instillation was done quickly, efficiently, and flawlessly. They found problems with my air duct system and repaired those at the same time. Both units were installed in a single day. After the installation,I had an unusual question with respect to use of the control systems. It took several weeks to find the answer, but the staff there did not stop searching and researching until they found the answer -- this saved me an enormous amount of time and trouble. I give Southern Comfort Mechanical Air Conditioning my highest possible recommendation. Less
When my aged (28 years) system finally quit working, I submitted my requirements for quotes to replace my complete home AC and heating system. The quote from SCM was the best that I received from 5 companies for essentially the same level of products. One quote even exceeded the SCM quote by nearly $2000 and offered the same product. The work was accomplished in one working day, cleanup was grea... More
When my aged (28 years) system finally quit working, I submitted my requirements for quotes to replace my complete home AC and heating system. The quote from SCM was the best that I received from 5 companies for essentially the same level of products. One quote even exceeded the SCM quote by nearly $2000 and offered the same product. The work was accomplished in one working day, cleanup was great, with attention to details as small as turning off the attic lights when the work was finished up there. I highly recommend this company. Less
We had another great experience with Southern Comfort Mechanical!! The tech was very knowledgeable, courteous and fixed the problem. I called today and had an appointment the within 2 hours, fantastic. Thanks again to everyone at Southern Comfort Mechanical for jobs well done.... More
We had another great experience with Southern Comfort Mechanical!! The tech was very knowledgeable, courteous and fixed the problem. I called today and had an appointment the within 2 hours, fantastic. Thanks again to everyone at Southern Comfort Mechanical for jobs well done. Less
Thanks for the wonderful customer support. You really helped me understand why I needed to upgrade my system. My energy bill has gone down just like you said it would. Thanks Shane!... More
Thanks for the wonderful customer support. You really helped me understand why I needed to upgrade my system. My energy bill has gone down just like you said it would. Thanks Shane! Less
I just had Robert McDaniel come out for a furnace repair. He was so polite and professional. I am now having my entire ac and heat units replaced at a very decent price. I've had several quotes in the past and SCM has the best deals you will find. If you want an honest mechanic only use this company.... More
I just had Robert McDaniel come out for a furnace repair. He was so polite and professional. I am now having my entire ac and heat units replaced at a very decent price. I've had several quotes in the past and SCM has the best deals you will find. If you want an honest mechanic only use this company. Less
The people of Southern Comfort Mechanical Air Conditioning did an amazing job and were great to do business with. I would strongly recommend them to anyone needing their service. Thanks again guys!... More
The people of Southern Comfort Mechanical Air Conditioning did an amazing job and were great to do business with. I would strongly recommend them to anyone needing their service. Thanks again guys! Less
This summer I had an A/C that was not cooling and called Southern Comfort on a Friday. Saturday morning Jason came out, worked on my A/C and got it working again. He was great at explaining things I could do to avoid future issues. Great service and I was very happy with the price. Southern Comfort is a cut above all other A/C companies I have ever used.... More
This summer I had an A/C that was not cooling and called Southern Comfort on a Friday. Saturday morning Jason came out, worked on my A/C and got it working again. He was great at explaining things I could do to avoid future issues. Great service and I was very happy with the price. Southern Comfort is a cut above all other A/C companies I have ever used. Less
Followed the excellent reviews here and called to schedule appointment for getting a bid for installing new dedicated AC into a small commercial kitchen (450 sqft). Setting up was easy and efficient. The technician called before heading to here and took his time looking around. All good signs, right? But they never came back with a quote. I did not follow up either because i had called many compa... More
Followed the excellent reviews here and called to schedule appointment for getting a bid for installing new dedicated AC into a small commercial kitchen (450 sqft). Setting up was easy and efficient. The technician called before heading to here and took his time looking around. All good signs, right? But they never came back with a quote. I did not follow up either because i had called many companies and was following through with another that did come back. It fell apart after some time for other reasons so a month later I started calling phones again. I did not know I had called before until the same technician showed up, all apologetic about not following up because he was "too busy". This second time we discussed installing split system, which is WAY easier than a RTU. It's been a week since and I guess he is still too busy. Now how would you rate such an experience and would you dare trusting them even if they show up and say they're ready to make it up to you after failing twice on the same very simple task of simply telling you "we can't take the job in near future". It's not nice to hear you can't be processed, but it is understandable as demand varies and it is not something one can adapt to overnight. I may not like it, but I can not blame them for not taking on new jobs if they're short of resources. Failing to communicate it, though, is something I can and do blame them for. Less
They gave me a great price on a new AC unit. Installation was hassle free and they were friendly and helpful during the whole process. I used them again when our downstairs unit broke. I have recommended them to others who have had the same great servixe... More
They gave me a great price on a new AC unit. Installation was hassle free and they were friendly and helpful during the whole process. I used them again when our downstairs unit broke. I have recommended them to others who have had the same great servixe Less
I don't usually review, however I felt I must for Southern Comfort. This team, (and I've dealt with many in the past) from receptionist to repair and billing, was the best to work with. Very attentive, quick on response and very well priced. Jason, Lori, Kary, and Heather have been phenomenal for every call and repair. Really go above and beyond and make you feel like family. Kudos!!... More
I don't usually review, however I felt I must for Southern Comfort. This team, (and I've dealt with many in the past) from receptionist to repair and billing, was the best to work with. Very attentive, quick on response and very well priced. Jason, Lori, Kary, and Heather have been phenomenal for every call and repair. Really go above and beyond and make you feel like family. Kudos!! Less
Just great. I know why the reviews are great!!!!! Jason is fantastic
Great service the operator and the A/C repairman Jason were super friendly courteous and fast. The price was very reasonable and I will for sure be using them again for a second zone in my home... More
Great service the operator and the A/C repairman Jason were super friendly courteous and fast. The price was very reasonable and I will for sure be using them again for a second zone in my home Less
We have had 2 AC systems installed and have had a great experience and great service at a reasonable price. I would recommend Southern Comfort Mechanical to anybody looking for AC service.... More
We have had 2 AC systems installed and have had a great experience and great service at a reasonable price. I would recommend Southern Comfort Mechanical to anybody looking for AC service. Less
Our A/C quit cooling yesterday and this morning I called 2 recommended companies by my builder and was told it would be 2 weeks for a service call and 4 days from another. We only have 1 unit for our home and it is almost July. Took a shot on the internet and called Southern Comfort and all I can say is WOW. Not only did they work with us to get to us today, my husband said that "Jason was the ni... More
Our A/C quit cooling yesterday and this morning I called 2 recommended companies by my builder and was told it would be 2 weeks for a service call and 4 days from another. We only have 1 unit for our home and it is almost July. Took a shot on the internet and called Southern Comfort and all I can say is WOW. Not only did they work with us to get to us today, my husband said that "Jason was the nicest and most professional repair person he has ever dealt with!". Our problem was quickly identified and we can now breathe and sleep comfortably tonight. Definitely will pass their name on. Lisa Moorhead Long - Highland Village Less
I recently called Southern Comfort (along with a couple of other companies) for repair on my A/C unit. The other companies said they were booked for over a week, but even though Southern Comfort was extremely busy, they were able to squeeze me in for an appt the next day. The service man (Shane) showed up on time and was able to diagnose the problem within 10 minutes of arriving! He was very prof... More
I recently called Southern Comfort (along with a couple of other companies) for repair on my A/C unit. The other companies said they were booked for over a week, but even though Southern Comfort was extremely busy, they were able to squeeze me in for an appt the next day. The service man (Shane) showed up on time and was able to diagnose the problem within 10 minutes of arriving! He was very professional and friendly, explaining everything he had to do to fix. Even with having to drive to pick up the parts, he had it up and running within less than 2 hours! I can not express how pleased I am with the service! Less
Quick response time, knowledgeable and friendly.
Recently replaced my entire AC system. The guys at Southern comfort really did a great job. Fast, friendly and local.
I received Excellent service from Jason and his team. Jason came out and inspected my system, made recommendations and was patient while I decided what was best for my home. The installation team was very nice and clean! I will definitely recommend them to everyone I know. Thank you Southern Comfort!... More
I received Excellent service from Jason and his team. Jason came out and inspected my system, made recommendations and was patient while I decided what was best for my home. The installation team was very nice and clean! I will definitely recommend them to everyone I know. Thank you Southern Comfort! Less
I usually don't post reviews however our technician Jason Mitchell did an outstanding job diagnosing the A/C issue he deserves some Kudos. I called in and they had someone at my door in 30 mins. He diagnosed and replaced a blower motor in less than 1 hour. They had the motor ready in the truck and didn't require going to another location to pick one up. I would say even if you had to wait a b... More
I usually don't post reviews however our technician Jason Mitchell did an outstanding job diagnosing the A/C issue he deserves some Kudos. I called in and they had someone at my door in 30 mins. He diagnosed and replaced a blower motor in less than 1 hour. They had the motor ready in the truck and didn't require going to another location to pick one up. I would say even if you had to wait a bit I would go with Southern Comfort Mechanical. I depended on these Google reviews so I hope mine helps someone else out. The cost was very reasonable compared to the others companies I called around. Other companies wanted around $700 plus and Southern Comfort Mechanical did it for much less. Less
I researched this company online and found their reviews to be spectacular. When put to the test, this company performed as everyone described. From my first call I was pleasantly surprised at how nice and personable even the call-taker was. Jason was the service tech that performed some duct/damper work in my attic, and did the initial consultation. He was incredibly kind and accomodating. The... More
I researched this company online and found their reviews to be spectacular. When put to the test, this company performed as everyone described. From my first call I was pleasantly surprised at how nice and personable even the call-taker was. Jason was the service tech that performed some duct/damper work in my attic, and did the initial consultation. He was incredibly kind and accomodating. They were prompt, professional, competitively priced, and most importantly- honest. I would definitely recommend them. -Ashley Bunch Less
Finally, a company we can trust.
Quick response. Excellent service. Reasonable price.
The Southern Comfort team was excellent to deal with. They quickly came out and accurately found the issues and gave me multiple options on solutions. Their pricing was competitive and there service was excellent. Their whole company worked together to complete the project successfully and in a time frame that helped our family. Thank you Jason and team!... More
The Southern Comfort team was excellent to deal with. They quickly came out and accurately found the issues and gave me multiple options on solutions. Their pricing was competitive and there service was excellent. Their whole company worked together to complete the project successfully and in a time frame that helped our family. Thank you Jason and team! Less
I needed to have my entire system replaced. I called 5 companies, all top rated on Google and Yelp. All came out and gave me quotes. Southern Comfort was the only one who followed up, took the time to redesign my system for optimal comfort and efficiency and was much cheaper than the rest. They replaced ducts and even added additional vents to make the overall system better. I would highly r... More
I needed to have my entire system replaced. I called 5 companies, all top rated on Google and Yelp. All came out and gave me quotes. Southern Comfort was the only one who followed up, took the time to redesign my system for optimal comfort and efficiency and was much cheaper than the rest. They replaced ducts and even added additional vents to make the overall system better. I would highly recommend this company to my very close friends and family. Jason, Lori and the entire crew are very professional and actually care about their customers. Thank you very much!! Less
Fast. I left a message at 7 and he was here at 9. Got me cold again and didn't break the bank. This one is going IN my phone.
My AC went out late on a Sunday afternoon. I was reluctant to make a service call on a Sunday, but I am really glad I called Southern Comfort. I called at 6:05pm, and the technician was at my house at 6:40. The problem turned out to be an electrical one, and the technician replaced the faulty switch. He then went on to do a standard service check, and found that my coolant was low. He topped off ... More
My AC went out late on a Sunday afternoon. I was reluctant to make a service call on a Sunday, but I am really glad I called Southern Comfort. I called at 6:05pm, and the technician was at my house at 6:40. The problem turned out to be an electrical one, and the technician replaced the faulty switch. He then went on to do a standard service check, and found that my coolant was low. He topped off the coolant and showed me how to clean the compressor housing without damaging it. Overall, the call took about 90 minutes. The technician was very professional, and the rates were very reasonable. I would definitely recommend this company! Less
Called Southern Comfort for a second opinion and so glad I did. Jason Mitchell came out and he was awesome. Jason gave the system a thorough check/tune up as well as replaced some damage duct work in the attic. Our system is about 10 years old and may need to be replaced soon but with the help of Southern Comfort I am hoping to get a few more years out of it. However, when it does go down my firs... More
Called Southern Comfort for a second opinion and so glad I did. Jason Mitchell came out and he was awesome. Jason gave the system a thorough check/tune up as well as replaced some damage duct work in the attic. Our system is about 10 years old and may need to be replaced soon but with the help of Southern Comfort I am hoping to get a few more years out of it. However, when it does go down my first call will be to Jason and the team at Southern Comfort! Less
Awesome family owned business. The staff is extremely professional and courteous. I strongly recommend them!
Reasonably priced quote and they said they would deduct the estimate cost from the total bill, I have not had the repairs done yet but they got the system back on with a temporary fix... More
Reasonably priced quote and they said they would deduct the estimate cost from the total bill, I have not had the repairs done yet but they got the system back on with a temporary fix Less
I called Southern Comfort Mechanical after getting a quote for a repair from one of the larger AC/Heat companies in the area. Southern Comfort showed up on time and were able to perform the exact same work, including the same parts, for a way better price that the larger company wanted. They were very professional from start to finish. On top of fixing my problem, they took the time to help educa... More
I called Southern Comfort Mechanical after getting a quote for a repair from one of the larger AC/Heat companies in the area. Southern Comfort showed up on time and were able to perform the exact same work, including the same parts, for a way better price that the larger company wanted. They were very professional from start to finish. On top of fixing my problem, they took the time to help educate me on many things I could do on my own to help keep my energy costs down. I would definitely be use them again. Less
I just wanted to say my experience with Southern Comfort was top notch! My a/c had gone out in the middle of the night and looked at the thermostat and it was 86 degrees and rising! I called at 4am to request service, the kind lady on the phone assured me a technician would see to my problem ASAP. By the time I awoke, the technician was at my house already. The technician was very professional an... More
I just wanted to say my experience with Southern Comfort was top notch! My a/c had gone out in the middle of the night and looked at the thermostat and it was 86 degrees and rising! I called at 4am to request service, the kind lady on the phone assured me a technician would see to my problem ASAP. By the time I awoke, the technician was at my house already. The technician was very professional and very knowledgeable. Within moments, he had already diagnosed the issue and educated me on what was going on exactly and with my consent, he proceeded with the repair. My a/c is blowing cold again and the day had been saved by this spectacular business! Thank you again and I highly recommend this company for any future HVAC needs! Less
The air conditioning technicians at Southern Comfort Mechanical are friendly, professional and just awesome! They have my air conditioning system fully balanced and ready for the hot summer. My life is now...comfortable.... More
The air conditioning technicians at Southern Comfort Mechanical are friendly, professional and just awesome! They have my air conditioning system fully balanced and ready for the hot summer. My life is now...comfortable. Less
Great service. Came home after being gone in the afternoon on a Sat. & air was not blowing cool. Called Southern Comfort and within 30 min., BJ was out to my McKinney TX home. Diagnosed the problem quickly, did not try to up-sell, & showed me how he diagnosed the problem. Normally would have had the part in his truck but had to come back first thing Sunday morning. Before he left Sat., he showed ... More
Great service. Came home after being gone in the afternoon on a Sat. & air was not blowing cool. Called Southern Comfort and within 30 min., BJ was out to my McKinney TX home. Diagnosed the problem quickly, did not try to up-sell, & showed me how he diagnosed the problem. Normally would have had the part in his truck but had to come back first thing Sunday morning. Before he left Sat., he showed me how to keep my home as cool as possible to sleep during the night. Was back early Sun. morning and fixed problem before the weather was getting hot again. Had my air conditioning back running perfectly in less than 12 hours. Many of my friends have had to wait 4-5 days at least this past summer for their air conditioning to be fixed. Will recommend. Less
Shane came out to my Corinth home this morning to address my AC cooling problems. I want to say that your group is an example of what service should be. I called after 8:00 AM this morning and Shane was here before 11:00 AM. He is extremely knowledgeable, courteous, and explained everything very well. He fixed us up and the charges were very reasonable. In addition to the repair, he dressed up so... More
Shane came out to my Corinth home this morning to address my AC cooling problems. I want to say that your group is an example of what service should be. I called after 8:00 AM this morning and Shane was here before 11:00 AM. He is extremely knowledgeable, courteous, and explained everything very well. He fixed us up and the charges were very reasonable. In addition to the repair, he dressed up some wiring and a washed out the outside unit. I'm very happy with the service, response, and charges. It's nice to find an honest, trustworthy company who shoots you straight and doesn't try to take advantage of you with parts and service you don't need to address the problem. Thank you very much! Update 8/12/12 - I recently decided to do a whole house system replacement and got many quotes from vendors in the area. This summer I pulled the trigger on a new system, and ultimately chose Southern Comfort not only because they were competitive in pricing, but because of the great service I had first hand with this company. I got top tier equipment and first class service and installation. I am rather picky and indecisive, but throughout, Jason was very patient and professional. Everyone on site was detail oriented and did a clean sanitary install. Everything was hung well, routed and plumbed well. They did not just throw the equipment up and rush through it. I like that they are not pushy and are very honest. The past two weeks I was out of state, and received a call from my wife that the air was not working. I said call Southern Comfort. As usual, they were there within the hour and corrected a minor issue to restore the cooling. I am very pleased that the great service that won me over pre sale is still there today. These guys do what they say, are dependable and trustworthy. I have enough experience with them to know, and those qualities are not easy to find these days. Less
Jason (the owner) showed up at my home only one hour after I called. Inside, it was a very toasty 86 degrees and climbing. After checking everything, Jason concluded that my unit stopped working because it couldn't get any air to the motor and overheated. He cleaned the unit out, but wasn't satisfied. I'm so glad he wan't satisfied with mediocrity. He decided to go into the attic to make sure eve... More
Jason (the owner) showed up at my home only one hour after I called. Inside, it was a very toasty 86 degrees and climbing. After checking everything, Jason concluded that my unit stopped working because it couldn't get any air to the motor and overheated. He cleaned the unit out, but wasn't satisfied. I'm so glad he wan't satisfied with mediocrity. He decided to go into the attic to make sure everything was ok. Come to find out, the condensation had been leaking into the emergency pan for years. (Keep in mind I've had 2 other AC guys out here in the last 3 years.) Jason cleaned the line (and got covered with years and years of goop in the process) and ordered a new pan to replace the rusted one. The entire time, Jason explained every step of his process and he did it with a smile. He talked to me about preventative maintenance and options for a new unit in the future. His prices were very fair and I'm so glad I found an honest, hardworking company to give my honest, hardworking dollars to. UPDATE 7/1/13 Today, Technician Jason Mitchell came out to my home to do routine maintenance after my unit wasn't cooling the way I wanted. He was helpful, personable, and did a great job. He cleaned the coils, showed me where the wires had started to overheat and let me know I got him out here just in time. He climbed in the attic to check the unit for a leak and added coolant (he even helped me change the light bulbs that were out and checked my duct work for me while he was up there). Every time I deal with these guys, I have a great experience. I know that I will have to change my 20 year old AC very soon, and when I do, I'll call Southern Comfort to take care of it for me. Also, you can get a discount if you go online and check their specials. I have found my AC guys for life. Less