based on 187 reviews
Alex Sandoval did great work!
Quick. Honest. Super helpful.
This team has been incredible! They have been great with communication, have been prompt with each step of the project, and have demonstrated professionalism throughout all members of the team. They are extremely knowledgeable and take the time to answer all questions. We are beyond grateful for them and couldn’t have picked a better group to work with!... More
This team has been incredible! They have been great with communication, have been prompt with each step of the project, and have demonstrated professionalism throughout all members of the team. They are extremely knowledgeable and take the time to answer all questions. We are beyond grateful for them and couldn’t have picked a better group to work with! Less
Alex Sandoval came out today to do a free consult on our bathroom. He spent hours with us, educating us, and helping us determine what our best next steps were for our insurance claim and unique situation. He was kind, generous and a wealth of knowledge! We appreciated his honesty and will definitely want to work with them on all our projects! Thank you!... More
Alex Sandoval came out today to do a free consult on our bathroom. He spent hours with us, educating us, and helping us determine what our best next steps were for our insurance claim and unique situation. He was kind, generous and a wealth of knowledge! We appreciated his honesty and will definitely want to work with them on all our projects! Thank you! Less
Great service! Alex S. Made us feel good with the consultation and he was able to explain things very good. I would highly recommend their services.
Sammy made my restoration process very simple. He took away my worries from my water damage and explained every step with clarity. Very easy to work with. I recommend him and his company.... More
Sammy made my restoration process very simple. He took away my worries from my water damage and explained every step with clarity. Very easy to work with. I recommend him and his company. Less
Alex Sandoval came out and inspected our site. He was very detailed in his inspection. He also was very helpful on what the next steps to take with our water damage.... More
Alex Sandoval came out and inspected our site. He was very detailed in his inspection. He also was very helpful on what the next steps to take with our water damage. Less
I called Complete Flood Restoration yesterday and received a scheduled appointment to investigate what appeared to be water intrusion from our attic. Alex Sandoval arrived exactly on time and performed a in-attic inspection (during freezing temperatures) and provided me solid advice. Super service! Thank you Alex!... More
I called Complete Flood Restoration yesterday and received a scheduled appointment to investigate what appeared to be water intrusion from our attic. Alex Sandoval arrived exactly on time and performed a in-attic inspection (during freezing temperatures) and provided me solid advice. Super service! Thank you Alex! Less
Alex Sandoval and his mitigation team did an exceptional job. They were on time and took time doing the job correctly. They were all friendly and if I could give more than a five star review we would.... More
Alex Sandoval and his mitigation team did an exceptional job. They were on time and took time doing the job correctly. They were all friendly and if I could give more than a five star review we would. Less
First of all! I wanna thank everyone that has helped my house become my home again. When this flood damage my house I was super nervous and didn’t know what to do, but with the patience and hardwork of this team they made it my home again for me and my kids!. Lisa has been so helpful making this stressful situation into a better one. Definitely recommend this place! Would rate 10/10!!... More
First of all! I wanna thank everyone that has helped my house become my home again. When this flood damage my house I was super nervous and didn’t know what to do, but with the patience and hardwork of this team they made it my home again for me and my kids!. Lisa has been so helpful making this stressful situation into a better one. Definitely recommend this place! Would rate 10/10!! Less
Alex and the mitigation team showed up in about an hour on the weekend after my son flooded our house from a second-floor sink left on. There was damage to upstairs flooring, and our entire kitchen below had to be gutted to the studs. They took care of all the cleanup and demolition by using state of the art equipment to ensure all affected areas were identified for repair. He made us feel rea... More
Alex and the mitigation team showed up in about an hour on the weekend after my son flooded our house from a second-floor sink left on. There was damage to upstairs flooring, and our entire kitchen below had to be gutted to the studs. They took care of all the cleanup and demolition by using state of the art equipment to ensure all affected areas were identified for repair. He made us feel reassured that everything was going to be ok even with our extensive damage. That made a world of difference. Raul and the reconstruction team did an excellent job of returning our house to a condition that turned out better than it was before the damage. All parties involved were very professional and always addressed any needs or concerns we had. They were all responsive and available when contacted. The company as a whole was easy to work with and guided us through the entire process. I would recommend this company to anyone who finds themselves in this unfortunate situation. Less
When you wake up at 7am and half of your house and garage is flooded, it can be quite traumatic. When I picked up the phone and called Complete Restoration, explained to them what had occurred Alex was at my door within an hour. Impressive to say the least. He explained to me how everything should work and still wanted me to know I could choose another company. I was decided at that point. I th... More
When you wake up at 7am and half of your house and garage is flooded, it can be quite traumatic. When I picked up the phone and called Complete Restoration, explained to them what had occurred Alex was at my door within an hour. Impressive to say the least. He explained to me how everything should work and still wanted me to know I could choose another company. I was decided at that point. I then worked with Lisa, from the office and Raoul, head contractor. They were the epitome of professional. Even with all the times I called them with all the questions, I was never made to feel like I burdened them. Now onto the work. Excellent job, you really can't tell anything happened. They even covered work that my insurance company told me wasn't covered. If you need quality work done by a top notch company, Complete Restoration is the way to go. Hopefully I won't need you guys again, lol. Less
CFR did a great job restoring our home after a large flood from a failure of a second floor toilet caused significant damage to the second and first floors of our home. They met with us immediately and were professional and extremely knowledgeable of what they would do and how they would do it. They completed ahead of time and on budget. They also worked tremendously well with our insurance com... More
CFR did a great job restoring our home after a large flood from a failure of a second floor toilet caused significant damage to the second and first floors of our home. They met with us immediately and were professional and extremely knowledgeable of what they would do and how they would do it. They completed ahead of time and on budget. They also worked tremendously well with our insurance company. Less
The team from Complete Flood Restoration made a difficult situation so much easier. They were professional, knowledgeable, and left my home looking like new. Thanks!... More
The team from Complete Flood Restoration made a difficult situation so much easier. They were professional, knowledgeable, and left my home looking like new. Thanks! Less
Raymond and his team are absolutely excellent. Raymond responds within minutes with any questions. He has also helped us through understanding the very confusing Insurance claim process. He and his team and contractors have beem there for us every step of the way. To say we are extremely happy with them is an understatement. I think we gained some friends out of this experience.... More
Raymond and his team are absolutely excellent. Raymond responds within minutes with any questions. He has also helped us through understanding the very confusing Insurance claim process. He and his team and contractors have beem there for us every step of the way. To say we are extremely happy with them is an understatement. I think we gained some friends out of this experience. Less
Complete Flood Restoration did an outstanding job in restoring my flooded house to looking like new and I highly recommend them! It started with Alex ( the mitigation expert) who explained the whole process from mitigation to restoration in a very professional unrushed manner and answered all my questions. After Alex completed the mitigation, the restoration part was carried out by Raymond and hi... More
Complete Flood Restoration did an outstanding job in restoring my flooded house to looking like new and I highly recommend them! It started with Alex ( the mitigation expert) who explained the whole process from mitigation to restoration in a very professional unrushed manner and answered all my questions. After Alex completed the mitigation, the restoration part was carried out by Raymond and his team. Raymond equally showed great professionalism. He explained the restoration process and the time frame of its completion clearly and he was regularly sending me updates through videos and pictures. The office manager Lisa was also very helpful in coordinating the entire process. Less
The team at Complete Flood Restoration is top-notch! They responded quickly, assessed the damage accurately, and provided exceptional service. My house feels fresh and new again.... More
The team at Complete Flood Restoration is top-notch! They responded quickly, assessed the damage accurately, and provided exceptional service. My house feels fresh and new again. Less
If you need water damage restoration, Complete Flood Restoration is the team to call. They’re reliable, efficient, and take great pride in their work.
Complete Flood Restoration saved my home after severe water damage. They arrived promptly, handled everything with care, and left my home looking better than before.... More
Complete Flood Restoration saved my home after severe water damage. They arrived promptly, handled everything with care, and left my home looking better than before. Less
Complete Flood Restoration exceeded my expectations! After a pipe burst in my home, they arrived quickly and worked efficiently to get everything cleaned up. They truly made a stressful situation manageable.... More
Complete Flood Restoration exceeded my expectations! After a pipe burst in my home, they arrived quickly and worked efficiently to get everything cleaned up. They truly made a stressful situation manageable. Less
Professional, friendly, and efficient—Complete Flood Restoration has it all. They were there for me during a tough time, and their work was flawless. My home is back to normal thanks to them!... More
Professional, friendly, and efficient—Complete Flood Restoration has it all. They were there for me during a tough time, and their work was flawless. My home is back to normal thanks to them! Less
When my basement flooded, I called Complete Flood Restoration. Their response was immediate, and they worked tirelessly to dry everything out.
Complete Flood Restoration did a phenomenal job on my property after a flooding incident. Their attention to detail and level of care were exceptional. I’d call them again in a heartbeat!... More
Complete Flood Restoration did a phenomenal job on my property after a flooding incident. Their attention to detail and level of care were exceptional. I’d call them again in a heartbeat! Less
I can’t thank Complete Flood Restoration enough! They were quick to respond, patient in explaining the process, and left my home looking spotless.
Complete Flood Restoration is an extraordinary business! Honest, fair and professional! Every job is completed with the customer in mind! No one wants to need them. But if you do, you wont find a better company!!!... More
Complete Flood Restoration is an extraordinary business! Honest, fair and professional! Every job is completed with the customer in mind! No one wants to need them. But if you do, you wont find a better company!!! Less
From the initial contact, communication was inconsistent and instead of addressing our concerns, it often felt like we were being brushed off. The team seemed disorganized, and the quality of the work fell short of our expectations. Several aspects of the remodel needed follow up corrections, which delayed the project significantly.... More
From the initial contact, communication was inconsistent and instead of addressing our concerns, it often felt like we were being brushed off. The team seemed disorganized, and the quality of the work fell short of our expectations. Several aspects of the remodel needed follow up corrections, which delayed the project significantly. Less
I highly recommend Complete Flood Restoration. They were compassionate and professional, guiding me through the entire process after my home experienced flood damage.... More
I highly recommend Complete Flood Restoration. They were compassionate and professional, guiding me through the entire process after my home experienced flood damage. Less
Complete Flood Restoration truly impressed me. Their team was responsive, knowledgeable, and efficient. My home is dry, clean, and smells great. Thank you for the outstanding work!... More
Complete Flood Restoration truly impressed me. Their team was responsive, knowledgeable, and efficient. My home is dry, clean, and smells great. Thank you for the outstanding work! Less
I returned home from out state to a home that had already been flooded from our laundry room, and Luis had gotten this project started. When I say it hurt my heart to see our home so damaged I mean it hurt. I called Luis to let him know I was home so he could catch me up on all the information and he did not hesitate to show up at our house to do the walkthrough with me and explain this whole re... More
I returned home from out state to a home that had already been flooded from our laundry room, and Luis had gotten this project started. When I say it hurt my heart to see our home so damaged I mean it hurt. I called Luis to let him know I was home so he could catch me up on all the information and he did not hesitate to show up at our house to do the walkthrough with me and explain this whole re-pipe project. His professionalism and details on this project truly showed his skill, knowledge and dedication not only to Gerloff but to the customer as well. While working from home and under construction from the Laundry room flood, I noticed water leaking from my dining room light fixture. Called Luis and I had plumbers at my house within the hour. Fast forward to now were scheduled for a Full Home Re-Pipe and Luis came to do another inspection and walkthrough and ease the stresses of having to pack up and move. He was and still is available for any and all questions we have in regards to this project. Day 1 of our scheduled start date Luis and his crew showed up and started clearing out our house while we got our belongings to transfer to our temporary home a few houses down. His crew even offered to move what we needed to the other house for us. We had the pleasure of meeting Dustin as well who stopped by and ensured us if we needed anything do not hesitate to call Luis. We have been at our house to see the progress everyday and it has been amazing of how fast they work. Luis even had the crew cover up our fishing reels!!! The detail of this just showed how Genuine and passionate Luis is with his customers. We have been Blessed with the integrity and workmanship of Gerloff and even more so to have Luis on our project. Less
I'm an employee of RCG Electric and have worked with Eric and Raul for over 5 years. One of the things that stands out among these guys is they actually say they are gonna do. And from my past experiences from other contractors, I know that is hard to come by. From demo to complete finished construction, these are truly professionals... More
I'm an employee of RCG Electric and have worked with Eric and Raul for over 5 years. One of the things that stands out among these guys is they actually say they are gonna do. And from my past experiences from other contractors, I know that is hard to come by. From demo to complete finished construction, these are truly professionals Less
Very reliable and dependable. Always there to answer any questions I have. Highly recommend. Best restoration business in town.
Though we have not had the pleasure of experiencing the obvious great work Complete Flood Restoration provides I wanted to speak to their generosity and heart. My wife and I run a non profit for special needs adults that provides community and fellowship through theater. Eric and his wife attended one of our plays and became monthly donors that same day. Their incredible generosity has enable... More
Though we have not had the pleasure of experiencing the obvious great work Complete Flood Restoration provides I wanted to speak to their generosity and heart. My wife and I run a non profit for special needs adults that provides community and fellowship through theater. Eric and his wife attended one of our plays and became monthly donors that same day. Their incredible generosity has enabled us to continue our program for this underserved population. I hope you will consider Complete Flood for your restoration needs not only for their unmatched service but for their generous heart. Less
Being retired, and at this stage in-life, when any kind of service is needed for our home, we are skeptical, of choosing the right people to call. Our recent experience with, “Total Flood Restoration”, for our main guest bathroom, was such an amazing experience.” From the minute we contacted Eric, Raul, and Alex, they took away any concerns, that we were getting the very best care, to restore,... More
Being retired, and at this stage in-life, when any kind of service is needed for our home, we are skeptical, of choosing the right people to call. Our recent experience with, “Total Flood Restoration”, for our main guest bathroom, was such an amazing experience.” From the minute we contacted Eric, Raul, and Alex, they took away any concerns, that we were getting the very best care, to restore, and remodel our guest bathroom. Everything was (above) our expectations. Honesty, integrity, and true interest in our wants and needs.”Total Flood Restoration” not only did a fantastic job,of restoring our guest bathroom, but they truly restored our trust in honesty, and people who truly go above, and beyond what’s expected. Call the best ! Thank you, “Total Flood Restoration!” Less
I came back from vacation and my house was flooded I called this company and they got here immediately extract the water I was worried about the damage that the water caused but they took care of the problem and the damage I was more than happy with the work they did I would highly recommend this company I am very satisfied with they're work.... More
I came back from vacation and my house was flooded I called this company and they got here immediately extract the water I was worried about the damage that the water caused but they took care of the problem and the damage I was more than happy with the work they did I would highly recommend this company I am very satisfied with they're work. Less
He didn’t find a cost-effective solution and ended up suggesting unnecessary work like ripping out flooring and drywall, costing us more money.
Very nice very professional and Alex was awesome
Words can't even describe how amazing this company is. I'd like to say they went above and beyond, because that's how it felt for us. However, I'm inclined to say I believe this is just who they are and treat everyone with the same level of service we had. Simple point is when you are starring at disaster and heartache through your eyes this is the company you want in your corner. Thank you, Raul... More
Words can't even describe how amazing this company is. I'd like to say they went above and beyond, because that's how it felt for us. However, I'm inclined to say I believe this is just who they are and treat everyone with the same level of service we had. Simple point is when you are starring at disaster and heartache through your eyes this is the company you want in your corner. Thank you, Raul, Sammy, Lisa, for all you did for my family and I. Less
Alex R. came out my house after a pipe burst in the garage. It was late in the evening but he was very patient and kind every step of the way. He thoroughly explained everything and kept me informed throughout the process of having my home repaired. Rare to encounter this kind of five star service!... More
Alex R. came out my house after a pipe burst in the garage. It was late in the evening but he was very patient and kind every step of the way. He thoroughly explained everything and kept me informed throughout the process of having my home repaired. Rare to encounter this kind of five star service! Less
Alex has been great, very responsive and quick to act. The experience so far has been fantastic.
Alex, and team were great. Very professional, helped us through the process of what was our next steps. Answered all of questions and concerns. The team was detail oriented and provided clear insight to what the scope of work needed to be done. I couldn’t have had a better company work with us to resolve our issues.... More
Alex, and team were great. Very professional, helped us through the process of what was our next steps. Answered all of questions and concerns. The team was detail oriented and provided clear insight to what the scope of work needed to be done. I couldn’t have had a better company work with us to resolve our issues. Less
WOW!! Alex did an amazing job! We are 100% satisfied with his services. He was very informative. He gave us great information and did an amazing job on our home. Alex went above and beyond in everything we asked him to do. He is an expert at his job! We really appreciate his work. We will recommend him to all our friends.... More
WOW!! Alex did an amazing job! We are 100% satisfied with his services. He was very informative. He gave us great information and did an amazing job on our home. Alex went above and beyond in everything we asked him to do. He is an expert at his job! We really appreciate his work. We will recommend him to all our friends. Less
Came out in less than an hour of the call. Very professional and although they didn’t do this scope of work, they did give me a referral to another company. Absolutely recommend!... More
Came out in less than an hour of the call. Very professional and although they didn’t do this scope of work, they did give me a referral to another company. Absolutely recommend! Less
Alex Sandoval from Complete Flood Restoration was very helpful and knowledgeable. Found the most cost effective way to dry area in my bathroom without ripping out flooring or drywall saving us money. I would recommend friends and family.... More
Alex Sandoval from Complete Flood Restoration was very helpful and knowledgeable. Found the most cost effective way to dry area in my bathroom without ripping out flooring or drywall saving us money. I would recommend friends and family. Less
I experienced a major leak in my home, and every room but two had water damage. All the furniture in the affected rooms had to be packed and stored. I had two outstanding leaders in charge of the packing, restoration, and delivery/unpacking. Alex Sandoval was the one who came out the morning of the incident at 3 am to clean up the mess. He left at about 6 am and returned that afternoon to assess... More
I experienced a major leak in my home, and every room but two had water damage. All the furniture in the affected rooms had to be packed and stored. I had two outstanding leaders in charge of the packing, restoration, and delivery/unpacking. Alex Sandoval was the one who came out the morning of the incident at 3 am to clean up the mess. He left at about 6 am and returned that afternoon to assess the damage. Raul Rios took over to oversee the restoration. Both made my ordeal much easier to handle. Profesional and knowledgeable, they ensured I was aware of what needed to be done and were in constant contact with me. They also made sure the workers were there as needed and that the work was accomplished correctly. Raul remains in contact, taking care of every detail and answering any questions I may have. I very much appreciate his work, quick response and dedication. I would not hesitate to recommend your company to anyone. Less
Great service, very professional, highly recommend this company.
It’s been a pleasure working with Eric and Complete Flood Restoration! I really appreciate the quick responses and great communication
Eric helped us after my washing machine pulled off the wall and flooded a few rooms in my house. They were quick, responsive, and extremely easy to work with!... More
Eric helped us after my washing machine pulled off the wall and flooded a few rooms in my house. They were quick, responsive, and extremely easy to work with! Less
Quick Response and very efficient at an affordable rate!
Alex came right away on a Saturday at 8 pm to assess my damage. Him and Sammy have been communicative and quick with their work. As for reliability and communication to date, these guys have been nothing short of 5 stars.... More
Alex came right away on a Saturday at 8 pm to assess my damage. Him and Sammy have been communicative and quick with their work. As for reliability and communication to date, these guys have been nothing short of 5 stars. Less
One of the best experience I had them come and service my house did an awesome job with highly recommend them to anybody
Complete Flood Restoration came to my rescue when my office was flooded due to an aquarium mishap. Their prompt response and expert service truly saved the day and I couldn't be more impressed. The team was professional, efficient, and courteous throughout the entire process. I was worried about the extent of the damage and how long it would take to dry out the space, but Complete Flood Restorat... More
Complete Flood Restoration came to my rescue when my office was flooded due to an aquarium mishap. Their prompt response and expert service truly saved the day and I couldn't be more impressed. The team was professional, efficient, and courteous throughout the entire process. I was worried about the extent of the damage and how long it would take to dry out the space, but Complete Flood Restoration reassured me and got to work right away. They used state-of-the-art equipment to extract the water, dry out the area, and prevent any further damage. Not only did they restore my office to its pre-flood condition, but they also went above and beyond to ensure that everything was thoroughly dried out and sanitized. I appreciate their attention to detail and dedication to customer satisfaction. I can't thank Complete Flood Restoration enough for their exceptional service and expertise. I highly recommend them to anyone in need of flood restoration services. Thank you for a job well done! Less
Awesome customer service! They saved the day, thanks again!
Can't thank Lisa enough for the amazing service she provided when it came to helping us get out water damage claim covered after the insurance adjuster try to deny our claim. Complete Flood Restoration staff provided great documentation which held my insurance carrier responsible for coverage. Lisa and Alex made this process go as smooth as possible we greatly appreciate the amazing service and ... More
Can't thank Lisa enough for the amazing service she provided when it came to helping us get out water damage claim covered after the insurance adjuster try to deny our claim. Complete Flood Restoration staff provided great documentation which held my insurance carrier responsible for coverage. Lisa and Alex made this process go as smooth as possible we greatly appreciate the amazing service and workmanship. Thank you for everything CCR. Less
If you need a company to take care of you, I highly recommend Complete Flood Restoration. The company truly deserves an A+ rating. Although there are different departments, the company, aa a whole, works as a team in fulfilling its duties, making sure the client is completely satisfied. I must say that I am totally satisfied with the work done in my house. All of the team members were true profe... More
If you need a company to take care of you, I highly recommend Complete Flood Restoration. The company truly deserves an A+ rating. Although there are different departments, the company, aa a whole, works as a team in fulfilling its duties, making sure the client is completely satisfied. I must say that I am totally satisfied with the work done in my house. All of the team members were true professionals. I thank Lisa, Raul, Gilbert, Alex, and the rest of the team for a job well done! Thank you Complete Flood Restoration. Sincerely, Lee Russell Less
I recently had the unfortunate experience of a flood in my home caused by my malfunctioning washing machine. This incident left my first floor in utter disarray, and I was at a loss for what to do. Thankfully, a friend recommended Sammy and Lisa with Complete Flood Restoration, and I can confidently say that they exceeded all my expectations. From the moment I called them, their response was pro... More
I recently had the unfortunate experience of a flood in my home caused by my malfunctioning washing machine. This incident left my first floor in utter disarray, and I was at a loss for what to do. Thankfully, a friend recommended Sammy and Lisa with Complete Flood Restoration, and I can confidently say that they exceeded all my expectations. From the moment I called them, their response was prompt and professional. Sammy and Lisa quickly assessed the situation and provided a clear plan of action to restore my flooded home. Their expertise and experience in dealing with such crises was evident from the start, and their professionalism instantly put my mind at ease during what was a stressful time for me. Not only did Sammy and Lisa effectively remove all the standing water from my home, but they also took the time to assess the extent of the damage and explain their restoration process to me in detail. This level of transparency and communication was greatly appreciated, as it helped me understand the steps they would take to restore my home to its pre-flood condition. Throughout the restoration process, Sammy and Lisa and their team worked diligently and efficiently. They were meticulous in their approach, ensuring that every affected area was thoroughly dried and sanitized. Their attention to detail was truly exemplary, and it was evident that they were dedicated to delivering nothing but the highest quality of service. In addition to their exceptional technical skills, Sammy and Lisa's customer service was outstanding. They were always available to answer any questions or concerns I had, and they kept me updated on the progress of the restoration. Their genuine care and concern for my well-being during this challenging time did not go unnoticed, and it made the entire experience much more manageable for me. Furthermore, I was impressed by the use of advanced equipment and techniques by Sammy and Lisa's team. They utilized cutting-edge technology to expedite the drying process and prevent any potential mold or structural issues. This demonstrated their commitment to staying current with industry best practices and their determination to deliver the most effective solutions to their clients. Ultimately, the results spoke for themselves. My home was restored to its original state, with no lingering signs of the flood. Sammy and Lisa's meticulous workmanship and dedication to excellence were evident in every aspect of the restoration, and I could not be more pleased with the outcome Less
I couldn't be happier with the work Raul and his team at Complete Flood Restoration did for us. We were dealing with serious flood damage in our home and needed immediate help. Raul was incredibly responsive and got to work right away to assess the damage and put together a comprehensive plan for the reconstruction process. His knowledge and expertise were evident from the start, and he communica... More
I couldn't be happier with the work Raul and his team at Complete Flood Restoration did for us. We were dealing with serious flood damage in our home and needed immediate help. Raul was incredibly responsive and got to work right away to assess the damage and put together a comprehensive plan for the reconstruction process. His knowledge and expertise were evident from the start, and he communicated everything to us with clarity and patience. Once the restoration work began, Raul and his team worked tirelessly to restore our home to its pre-flood condition. They were detail-oriented, thorough, and ensured that every aspect of the reconstruction was done with precision. Raul kept us updated every step of the way, and his professionalism and commitment to quality were truly impressive. Less
Thanks to Raul and Complete Flood Restoration, our home looks better than ever. I highly recommend Raul for anyone in need of flood damage reconstruction. His dedication to his work and exceptional service made a difficult situation much more manageable. We are incredibly grateful for everything he and his team did for us.... More
Thanks to Raul and Complete Flood Restoration, our home looks better than ever. I highly recommend Raul for anyone in need of flood damage reconstruction. His dedication to his work and exceptional service made a difficult situation much more manageable. We are incredibly grateful for everything he and his team did for us. Less
Mi inodoro principal se tapo,reboso y ocaciono severos daño los cuales me preocuparon grandemente Llame y Alex llego a bridarme soluciones y Mucha tranquilidad. Muy atento,Profesional y se Toma El tiempo de explicar y Buscar las mejores soluciones Para nuestro problema.... More
Mi inodoro principal se tapo,reboso y ocaciono severos daño los cuales me preocuparon grandemente Llame y Alex llego a bridarme soluciones y Mucha tranquilidad. Muy atento,Profesional y se Toma El tiempo de explicar y Buscar las mejores soluciones Para nuestro problema. Less
The best company ever!!! I had a my water heater boosted at 3:00am I called and within an hour Alex was at my house resolving the situation! Super professional and friendly 100% recommend.... More
The best company ever!!! I had a my water heater boosted at 3:00am I called and within an hour Alex was at my house resolving the situation! Super professional and friendly 100% recommend. Less
I had a fantastic experience with Complete Flood Restoration. When I had a leak in my laundry room, they responded promptly and managed to dry out everything in a professional manner. Their team was efficient, courteous, and knowledgeable. I highly recommend their services for anyone in need of restoration work.... More
I had a fantastic experience with Complete Flood Restoration. When I had a leak in my laundry room, they responded promptly and managed to dry out everything in a professional manner. Their team was efficient, courteous, and knowledgeable. I highly recommend their services for anyone in need of restoration work. Less
"Raul and his team at Complete Clean Restoration deserve all the praise for their exceptional reconstruction services .After experiencing a devastating flood due to a busted pipe during freezing weather,I was at a loss,However,Raul and his crew quickly stepped in and worked tirelessly to restore my home to it's original state.Their attention to detail, professionalism and commitment to quality wo... More
"Raul and his team at Complete Clean Restoration deserve all the praise for their exceptional reconstruction services .After experiencing a devastating flood due to a busted pipe during freezing weather,I was at a loss,However,Raul and his crew quickly stepped in and worked tirelessly to restore my home to it's original state.Their attention to detail, professionalism and commitment to quality work was truly impressive I am grateful for their expertise and highly recommend their services to anyone in need of top notch restoration" Less
I cannot thank Raul and Complete Flood Restoration enough for the outstanding reconstruction services they provided after my home was flooded due to a busted pipe in below freezing temperatures. Raul and his team were not only prompt and responsive, but also displayed a high level of expertise and professionalism throughout the entire process. The reconstruction was completed with precision and c... More
I cannot thank Raul and Complete Flood Restoration enough for the outstanding reconstruction services they provided after my home was flooded due to a busted pipe in below freezing temperatures. Raul and his team were not only prompt and responsive, but also displayed a high level of expertise and professionalism throughout the entire process. The reconstruction was completed with precision and care, and the results were beyond my expectations. I am truly impressed with their work and would confidently recommend them to anyone in need of reliable and skilled restoration services Less
Professional / qualified staff and Sammy was fantastic and kept us updated on everything during restoration/ pack out and moving back in !! I highly recommend this company for a personal touch and experience!! Definitely a 5 star company!!... More
Professional / qualified staff and Sammy was fantastic and kept us updated on everything during restoration/ pack out and moving back in !! I highly recommend this company for a personal touch and experience!! Definitely a 5 star company!! Less
Great experience and fast service for our flooded rooms. Have used multiple times and will return again if needed.
I arrived home and found a water leak from the second floor into the first floor. Complete Flood Restoration sent very professional personnel within the hour and began to expose wall to discover the pipe leak. The leak was repaired and the process to remove wet sheet rock and dry the affected area was begun. Now their personnel will began the reconstruction process. I highly recommend this ... More
I arrived home and found a water leak from the second floor into the first floor. Complete Flood Restoration sent very professional personnel within the hour and began to expose wall to discover the pipe leak. The leak was repaired and the process to remove wet sheet rock and dry the affected area was begun. Now their personnel will began the reconstruction process. I highly recommend this company because they are prompt professionel, and they treated me with care, and courtesy throughout the process. Less
Alex and his team at Complete Clean Restoration did an outstanding job with the flood cleanup after our washing machine hose unexpectedly burst. They responded to our emergency promptly and handled the situation with utmost professionalism and expertise. The thoroughness of their work was truly impressive, and they were able to restore our home to its pre-flood condition in no time. Alex was comm... More
Alex and his team at Complete Clean Restoration did an outstanding job with the flood cleanup after our washing machine hose unexpectedly burst. They responded to our emergency promptly and handled the situation with utmost professionalism and expertise. The thoroughness of their work was truly impressive, and they were able to restore our home to its pre-flood condition in no time. Alex was communicative, courteous, and ensured that every aspect of the cleanup process was explained to us clearly. I would highly recommend Complete Clean Restoration to anyone in need of emergency restoration services. Thank you, Alex and the team, for your extraordinary work!" Less
It's always such a relief to know that there are professionals who truly care about their clients and are willing to fight for what's right. Lisa and Sammy's ability to get our claim covered is a testament to their skills, resourcefulness, and their unwavering commitment to getting the best outcome for their clients. I'm sure that their hard work and dedication have made a positive impact on you... More
It's always such a relief to know that there are professionals who truly care about their clients and are willing to fight for what's right. Lisa and Sammy's ability to get our claim covered is a testament to their skills, resourcefulness, and their unwavering commitment to getting the best outcome for their clients. I'm sure that their hard work and dedication have made a positive impact on you during a difficult and stressful time. It's always reassuring to know that there are professionals like Lisa and Sammy out there who are willing to go the extra mile to ensure that their clients are taken care of. I hope that your experience with Complete Flood Restoration, Lisa, and Sammy serves as a testament to the exceptional service that they provide. It's clear that they are dedicated professionals who are willing to do whatever it takes to get the job done, and I'm so grateful we had such a positive experience with them. Less
I'm so thrilled with the exceptional service provided by Raul and Lisa from Complete Flood Restoration! After a devastating flood in my two-story house in Spring Branch, Texas, they were instrumental in helping me navigate the challenging process of reconstruction and restoration. From the onset, it was evident that Raul and Lisa were dedicated to providing top-notch service. Their professionali... More
I'm so thrilled with the exceptional service provided by Raul and Lisa from Complete Flood Restoration! After a devastating flood in my two-story house in Spring Branch, Texas, they were instrumental in helping me navigate the challenging process of reconstruction and restoration. From the onset, it was evident that Raul and Lisa were dedicated to providing top-notch service. Their professionalism and knowledge immediately put me at ease during such a stressful time. They took the time to thoroughly assess the extent of the damage, and their expertise was apparent as they outlined a comprehensive plan to restore my home to its former state. Throughout the reconstruction process, Raul and Lisa's communication was second to none. They were consistently transparent and kept me informed every step of the way. I greatly appreciated how they took the time to educate me about the various options available, allowing me to make informed decisions regarding the restoration of my home. The quality of work provided by Complete Flood Restoration was truly outstanding. Raul and Lisa ensured that every aspect of the reconstruction was handled with the utmost care and attention to detail. Their craftsmanship was impeccable, and it was evident that they took great pride in their work. The results were simply stunning, and I couldn't be happier with the outcome. Less
It was truly a blessing that we hired Complete Flood Restoration. When our house flooded, we had no idea what to expect, but Alex, Raul, Lisa, and the rest of their wonderful, cohesive team helped us navigate this trying experience in the absolute best possible fashion. CFR swiftly and meticulously documented the damage, expertly performed mitigation to limit its extent, relentlessly advocated ... More
It was truly a blessing that we hired Complete Flood Restoration. When our house flooded, we had no idea what to expect, but Alex, Raul, Lisa, and the rest of their wonderful, cohesive team helped us navigate this trying experience in the absolute best possible fashion. CFR swiftly and meticulously documented the damage, expertly performed mitigation to limit its extent, relentlessly advocated for us during the claims process, and restored our home back to its previous condition with craftsmanship and care. If we had selected any other company, I sincerely doubt we would be back in our home celebrating Christmas with our little ones right now. The level of service that we received from Complete Flood Restoration is beyond compare. I cannot say enough good things about them. Do yourself a favor and call CFR immediately if you have a flooding event. You will not regret it. Less
"Lisa and the team at Complete Flood Restoration are absolute lifesavers! After experiencing water damage in my home, I was devastated to learn that my insurance adjuster was trying to deny my claim. That's when Lisa stepped in and worked tirelessly on my behalf. Thanks to her expertise and dedication, she successfully navigated the complex process and got my water damage claim covered. Her profe... More
"Lisa and the team at Complete Flood Restoration are absolute lifesavers! After experiencing water damage in my home, I was devastated to learn that my insurance adjuster was trying to deny my claim. That's when Lisa stepped in and worked tirelessly on my behalf. Thanks to her expertise and dedication, she successfully navigated the complex process and got my water damage claim covered. Her professionalism and knowledge were truly impressive, and I couldn't be more grateful for her support during such a stressful time. The prompt and effective restoration work carried out by her team was exceptional. I highly recommend Complete Flood Restoration to anyone in need of top-notch service and trusted expertise when dealing with water damage. Thank you, Lisa and the entire team, for going above and beyond to help me through this challenging situation." Less
"From start to finish, Alex Rodriguez and the team at CFR provided exceptional service when our two-story house experienced an overflow toilet. From the moment they arrived, they were professional, knowledgeable, and incredibly efficient. Alex's expertise and attention to detail put us at ease during a very stressful time. Not only did CFR quickly address the water damage, but they also went abo... More
"From start to finish, Alex Rodriguez and the team at CFR provided exceptional service when our two-story house experienced an overflow toilet. From the moment they arrived, they were professional, knowledgeable, and incredibly efficient. Alex's expertise and attention to detail put us at ease during a very stressful time. Not only did CFR quickly address the water damage, but they also went above and beyond to ensure that our home was thoroughly dried and restored to its original condition. The team was courteous, respectful of our property, and communicated with us every step of the way. Alex's leadership and dedication to customer satisfaction were evident throughout the entire process. We were truly impressed by the level of care and expertise that CFR brought to the table. Thanks to their swift and thorough work, our home is back to normal, and we couldn't be more grateful. If you're ever in need of water damage restoration services, I highly recommend reaching out to Alex Rodriguez and the team at CFR. Their professionalism, expertise, and dedication to their craft are unmatched. Thank you, CFR, for your outstanding work in restoring our home!" Less
I cannot speak highly enough about the exceptional service I received from Complete Flood Restoration. Recently, my home experienced significant water damage due to a burst pipe, and I was in dire need of professional assistance to restore my property to its pre-damaged condition. From the moment I contacted Complete Flood Restoration, I was met with professionalism, expertise, and a level of ser... More
I cannot speak highly enough about the exceptional service I received from Complete Flood Restoration. Recently, my home experienced significant water damage due to a burst pipe, and I was in dire need of professional assistance to restore my property to its pre-damaged condition. From the moment I contacted Complete Flood Restoration, I was met with professionalism, expertise, and a level of service that far exceeded my expectations. The team at Complete Flood Restoration arrived promptly at my home and wasted no time in assessing the extent of the water damage. Their swift response and attention to detail immediately put me at ease during a stressful situation. Their knowledge and experience were evident as they developed a comprehensive restoration plan and kept me informed at every step of the process. Throughout the restoration process, the team exhibited an unparalleled level of professionalism and dedication. They utilized advanced equipment and techniques to thoroughly dry and sanitize the affected areas, ensuring that no lingering moisture or potential mold growth remained. Their meticulous approach and commitment to quality were truly commendable. Not only did the team demonstrate technical expertise, but they also showed great respect for my home and personal belongings. They took every precaution to protect unaffected areas from further damage and minimized disruption to my daily life. Their courteous and respectful manner made the restoration process much more bearable during a challenging time. As the restoration work progressed, the team provided regular updates on their progress and promptly addressed any additional repairs that were necessary. Their clear and transparent communication gave me peace of mind and reinforced my confidence in their abilities. Their dedication to delivering high-quality results was evident, and I was thoroughly impressed by the final outcome. In addition to their exceptional restoration work, I was impressed by the efficiency and professionalism of Complete Flood Restoration's administrative staff. They expertly handled all aspects of the insurance claim process, alleviating the burden of dealing with the paperwork and communication with my insurance company. Their support and expertise in navigating the insurance aspect of the water damage were invaluable and greatly appreciated. In conclusion, Complete Flood Restoration's unwavering commitment to excellence, exceptional customer service, and dedication to restoring my home to its pre-damaged condition have left an indelible impression. I wholeheartedly recommend their services to anyone in need of water damage restoration. Thank you, Complete Flood Restoration, for your exceptional work and for turning a challenging situation into a manageable and positive experience. I am sincerely grateful for your outstanding service and expertise. Less
First and foremost, the response time from CFR was remarkable. In the midst of a stressful and time-sensitive situation, their team was on-site promptly, ready to assess the damage and initiate the restoration process without delay. Their 24/7 emergency services and swift response were instrumental in mitigating the extent of the damage and minimizing potential long-term effects. Throughout the ... More
First and foremost, the response time from CFR was remarkable. In the midst of a stressful and time-sensitive situation, their team was on-site promptly, ready to assess the damage and initiate the restoration process without delay. Their 24/7 emergency services and swift response were instrumental in mitigating the extent of the damage and minimizing potential long-term effects. Throughout the restoration process, Sammy and Lisa demonstrated a depth of industry expertise and knowledge that was truly impressive. Their team of technicians, equipped with advanced tools and techniques, efficiently addressed every aspect of the water damage, from extraction to thorough drying and dehumidification. I was particularly impressed by their meticulous approach to ensuring that all affected areas, including hard-to-reach spaces, were properly restored. Less
In summary, I wholeheartedly recommend Complete Flood Restoration to anyone in need of water damage restoration services. Their professionalism, expertise, responsiveness, and dedication to customer satisfaction were truly commendable. I am immensely grateful for their exceptional service and unwavering commitment to restoring my home to its pre-damaged condition. Alex with Complete Flood Restor... More
In summary, I wholeheartedly recommend Complete Flood Restoration to anyone in need of water damage restoration services. Their professionalism, expertise, responsiveness, and dedication to customer satisfaction were truly commendable. I am immensely grateful for their exceptional service and unwavering commitment to restoring my home to its pre-damaged condition. Alex with Complete Flood Restoration has set a high standard in the water damage restoration industry, and I would not hesitate to entrust them with any future restoration needs. Thank you, Complete Flood Restoration for your outstanding service and for turning a distressing situation into a positive experience through your expertise and dedication. Less
Spectacular and professional are the words to describe the service we received from Complete Flood Restoration. Lisa was so amazing throughout the entire claim process. My home looks like new now and my family was so grateful o how fast we were able to back our home back. Thanks for your amazing service.... More
Spectacular and professional are the words to describe the service we received from Complete Flood Restoration. Lisa was so amazing throughout the entire claim process. My home looks like new now and my family was so grateful o how fast we were able to back our home back. Thanks for your amazing service. Less
Lisa and Raul were a real God-sent. My insurance carrier acts like they are there for you until they have to pay your claim. Lisa really had to go to bat for me to get my adjuster to pay what it really took to put my house together they tried to short us by 18k. Raul had great pictures and documentations which helped Lisa get our insurance carrier to cover the claim 100%. Thank you for the great ... More
Lisa and Raul were a real God-sent. My insurance carrier acts like they are there for you until they have to pay your claim. Lisa really had to go to bat for me to get my adjuster to pay what it really took to put my house together they tried to short us by 18k. Raul had great pictures and documentations which helped Lisa get our insurance carrier to cover the claim 100%. Thank you for the great workmanship and service. Less
Thank you Eric for sending Sammy to service the water damage in my laundry room. He was very thoughtful of my time and all my concerns. Even though it was not a big job he still took the time to make sure everything was done to my standards. Very impressed with that kind of service. 1... More
Thank you Eric for sending Sammy to service the water damage in my laundry room. He was very thoughtful of my time and all my concerns. Even though it was not a big job he still took the time to make sure everything was done to my standards. Very impressed with that kind of service. 1 Less
CFR totally delivered. They came to our house in 35 minutes. We used them for quite a few of our homes within the company I work for. They were very upfront with what to expect, super patient with our hectic, busy schedules and able to work around our craziness. It was a great experience!... More
CFR totally delivered. They came to our house in 35 minutes. We used them for quite a few of our homes within the company I work for. They were very upfront with what to expect, super patient with our hectic, busy schedules and able to work around our craziness. It was a great experience! Less
Thank you Eric for sending Sammy to service the water damage in my laundry room. He was very thoughtful of my time and all my concerns. Even though it was not a big job he still took the time to make sure everything was done to my standards. Very impressed with that kind of service.... More
Thank you Eric for sending Sammy to service the water damage in my laundry room. He was very thoughtful of my time and all my concerns. Even though it was not a big job he still took the time to make sure everything was done to my standards. Very impressed with that kind of service. Less
A leak upstairs in our bedroom lead to a horrible situation in our home. We need the situation to be looked at as soon as possible since water was leaking from the living room ceiling We expected the worst and hoping that the insurance would cover the water damages. CFR was on point. They came on time, spoke with us regarding the whole procedure, cost, and time for the whole process to be done. U... More
A leak upstairs in our bedroom lead to a horrible situation in our home. We need the situation to be looked at as soon as possible since water was leaking from the living room ceiling We expected the worst and hoping that the insurance would cover the water damages. CFR was on point. They came on time, spoke with us regarding the whole procedure, cost, and time for the whole process to be done. Unbelievable great service from CFR. Less
Amazing job. Very professional. Will recommend to friends and family in the future
Alejandro/Alex was extremely helpful. We were left with water damage, and we had no where to turn, let alone know what to do because we had never come across these problems. This is where Alejandro rolled in with his thoroughness, precision to get the job right and even helping with the insurance. I feel he went above and beyond by just listening to our concerns and empathizing with us having a f... More
Alejandro/Alex was extremely helpful. We were left with water damage, and we had no where to turn, let alone know what to do because we had never come across these problems. This is where Alejandro rolled in with his thoroughness, precision to get the job right and even helping with the insurance. I feel he went above and beyond by just listening to our concerns and empathizing with us having a family loss in the middle of all this . He is really great and we thank him for his all he did with getting us situated. Thanks Alejandro! Less
Our house experienced flooding at 8am. By noon, Sammy & Joe had already finished extracting the water. They walked us through their work, were punctual and friendly, and showed genuine concern for our situation. I would certainly recommend this company to all my friends and family. Thank you Sammy, Joe, and Eric for your professionalism and quick response!... More
Our house experienced flooding at 8am. By noon, Sammy & Joe had already finished extracting the water. They walked us through their work, were punctual and friendly, and showed genuine concern for our situation. I would certainly recommend this company to all my friends and family. Thank you Sammy, Joe, and Eric for your professionalism and quick response! Less
I cannot express how much we appreciate the entire Complete Flood Restoration team. When our house flooded, it was an incredibly stressful situation and navigating next steps was very overwhelming. Alex showed up right away and immediately walked us through the mitigation process and was ready to set up fans right away. Alex answered all of our many questions with empathy and patience, making sur... More
I cannot express how much we appreciate the entire Complete Flood Restoration team. When our house flooded, it was an incredibly stressful situation and navigating next steps was very overwhelming. Alex showed up right away and immediately walked us through the mitigation process and was ready to set up fans right away. Alex answered all of our many questions with empathy and patience, making sure we felt comfortable in our decision making. We then met with Raul to discuss the rebuild aspect of our home, he was also incredibly kind and patient, walking us through the work and how it will be done and how long it should take. Both Alex and Raul were very transparent about the entire process and what to expect. Having never gone through this, we appreciated and respected their forthrightness. Then the hard part started, where you have to fight tooth and nail every step of the way for insurance to cover your claim. This process has been by far one of the most stressful situations my family has ever been in and navigating homeowners insurance policy would be a nightmare if not for Lisa. As with every other member of the CFR team, she has been responsive, transparent, and happy to explain anything that comes up. Lisa has relentlessly advocated for us and has gone above and beyond any expectation or hope we could've had from someone in this situation. This is the person you want in your corner when it comes to dealing with your claim adjuster and knowing your rights. When the unexpected happened and we felt lost and not sure what to do next, Complete Flood Restoration was a blessing and we would highly recommend them to anyone else in a similar situation. Less
Just want to take the time to acknowledge the great work ethic of Sammy and his crew, very professional and mindful of all my health concerns. Had a serious toilet overflow, they worked throughout the night to clean up the mess that was left behind and continued to be very helpful throughout the entire process. Definitely would recommend Complete Flood Restoration without any hesitation... More
Just want to take the time to acknowledge the great work ethic of Sammy and his crew, very professional and mindful of all my health concerns. Had a serious toilet overflow, they worked throughout the night to clean up the mess that was left behind and continued to be very helpful throughout the entire process. Definitely would recommend Complete Flood Restoration without any hesitation Less
Complete Flood Restoration did an excellent amazing job! Reliable hardworking and very professional crew. Thank you all for your help! I would highly recommend them!... More
Complete Flood Restoration did an excellent amazing job! Reliable hardworking and very professional crew. Thank you all for your help! I would highly recommend them! Less
Alex was very prompt and paid close attention to detail, he took extra steps that other companies didn't to help find where the moisture was coming from, which helped get my claim covered. Awesome work Alex.... More
Alex was very prompt and paid close attention to detail, he took extra steps that other companies didn't to help find where the moisture was coming from, which helped get my claim covered. Awesome work Alex. Less
Alex and his team did a wonderful job restoring our home back to normal after we had a flood damage. They were extremely kind and courteous.
Thank you eric for everything you've done for me and my family I really appreciate the hard work and time your put into this.
Really had a bad situation, had my sewer back up through half of my house. This company was fast to respond and very detailed oriented, made sure very step was taken to sure my house was properly sanitized and dried out, even after the adjuster was saying that it really wasn't a BIG DEAL and we didn't to take all these steps. Alex met the adjuster and showed him with thermal imaging camera the ex... More
Really had a bad situation, had my sewer back up through half of my house. This company was fast to respond and very detailed oriented, made sure very step was taken to sure my house was properly sanitized and dried out, even after the adjuster was saying that it really wasn't a BIG DEAL and we didn't to take all these steps. Alex met the adjuster and showed him with thermal imaging camera the extent of the damage and educated him on the health risk and liability if he didn't allow the proper steps to be taken. I am so grateful I had him on my side. Less
Plastic pipe connection in the wall for the refrigerator water line cracked so we had a steady geyser of water flowing in the kitchen, kitchen pantry, and master bedroom closet (shares a wall with the kitchen). Found Complete Flood Restoration via Google search and called early in the morning the next day (after the plumber repaired the leak) and spoke to Eric the owner who said he and another em... More
Plastic pipe connection in the wall for the refrigerator water line cracked so we had a steady geyser of water flowing in the kitchen, kitchen pantry, and master bedroom closet (shares a wall with the kitchen). Found Complete Flood Restoration via Google search and called early in the morning the next day (after the plumber repaired the leak) and spoke to Eric the owner who said he and another employee could be at our house in less than 1 hour. Eric was so sympathetic to our plight (plumber and carpet restoration cost was less than our insurance deductible so we were paying for everything), that he included 2 additional blowers at no cost (after we agreed to pay for 2 blowers and a dehumidifier to be used in the master bedroom closet, carpeting/padding, and dry wall) for the dry wall behind the refrigerator and pantry dry wall. Eric also allowed all of the equipment to remain on our property for 2 additional days (e.g., over the weekend) for free. Thanks for going above and beyond to make sure our house was safe and dry. Less
Thank you Eric. You came and saved our place from the mess that occurred when the broken pipe leaked into our living room. Thank you for all that you did. We will use you for any future water damage, and refer you to any of our friends or clients.... More
Thank you Eric. You came and saved our place from the mess that occurred when the broken pipe leaked into our living room. Thank you for all that you did. We will use you for any future water damage, and refer you to any of our friends or clients. Less
Normally dont leave reviews but really am impressed about the help I received from Raul. Very knowledgeable about the repair process and dealing with the insurance adjusters. He helped get alot repairs covered that they originally said they weren't going to cover. Thanks for getting my house back together again.... More
Normally dont leave reviews but really am impressed about the help I received from Raul. Very knowledgeable about the repair process and dealing with the insurance adjusters. He helped get alot repairs covered that they originally said they weren't going to cover. Thanks for getting my house back together again. Less
RePost: After my initial post, Lisa immediately reached out to me. She assured me that the company would do whatever they could to make me a satisfied customer. Lisa and Gilbert worked directly and closely with me until all services were completed to my approval. I am immensely appreciative of their customer relations and willingness to fix the previous issues. I believe one contributing problem ... More
RePost: After my initial post, Lisa immediately reached out to me. She assured me that the company would do whatever they could to make me a satisfied customer. Lisa and Gilbert worked directly and closely with me until all services were completed to my approval. I am immensely appreciative of their customer relations and willingness to fix the previous issues. I believe one contributing problem for me was that I was not home most of the time services were being done. As long as the customer is assertive and on top of the rebuilding services, I whole heartedly recommend Complete Flood Restoration. Thank you Lisa and Gilbert! Initial Post: There have been very positive experiences and very negative experiences so far. Sammy and his crew that performed the water mitigation were outstanding. I had no issues with them and Sammy earned my confidence. Then the rebuild dept: Usually very nice and polite. However, I have had a number of extremely disappointing experiences. The painting job is just plain unprofessional. The guys were polite and nice but it was obvious they didn’t know what they were doing. Also, moved my dryer, broke the vent and shoved it back….maybe they didn’t realize they broke it? Floor installer was terrific! Raul is a nice, hardworking man. But I have had problems. Ex. He called me one morning, I answered but couldn’t talk. I told him I’d call him later. I did. We discussed paint & flooring. The next day he called me and the 1st thing he said was, “You didn’t call me back!” “I called you yesterday and you couldn’t talk and said you’d call me, you never called me!” I was stunned. I have the phone bill to prove me correct. He sent someone to my house to work but didn’t schedule it with me. I wasn’t home and he became agitated. We will see how it all works out. Other than the painters, his subcontractors have been fantastic. Less
Alex Sandoval was absolutely amazing. He was kind, courteous, and very professional. He answered any questions I had. I would recommend complete flood restoration to any one. We called on a Sunday and they were the only company willing to come out that night.... More
Alex Sandoval was absolutely amazing. He was kind, courteous, and very professional. He answered any questions I had. I would recommend complete flood restoration to any one. We called on a Sunday and they were the only company willing to come out that night. Less
I want to say thank you to Eric with Complete Flood and his team. He was prompt, professional and did a great job! I have a motto with my own company...”Simply Done Right”. The job he did for me was “Simply Done Right”! Thank you Eric!... More
I want to say thank you to Eric with Complete Flood and his team. He was prompt, professional and did a great job! I have a motto with my own company...”Simply Done Right”. The job he did for me was “Simply Done Right”! Thank you Eric! Less
An amazing company is Complete Clean Flood Restoration. We had a huge problem with one of our pipes broke and water went everywhere. I mean everywhere... the kitchen, living room, and master bedroom. We called a restoration company who immediate came to look into the issue. Talk about fast service, but they came within the hour. They were able to stop the problem, and within 5 days, we had new ca... More
An amazing company is Complete Clean Flood Restoration. We had a huge problem with one of our pipes broke and water went everywhere. I mean everywhere... the kitchen, living room, and master bedroom. We called a restoration company who immediate came to look into the issue. Talk about fast service, but they came within the hour. They were able to stop the problem, and within 5 days, we had new carpet and our whole place was back to normal. Thank you Erik, and team Less
Amazing company to work with, highly recommend using them for any of your restoration needs!
All of my interactions with Eric have been nothing less than exceptional . Eric is an expert in his field of expertise and his quality of work speaks to his unfailing work ethic and passion to continually deliver top tier service . In times of trouble it's good to know that there are people in this line of business who are sincerely interested in the well being of those that they service . It's m... More
All of my interactions with Eric have been nothing less than exceptional . Eric is an expert in his field of expertise and his quality of work speaks to his unfailing work ethic and passion to continually deliver top tier service . In times of trouble it's good to know that there are people in this line of business who are sincerely interested in the well being of those that they service . It's more than a dollar for him. 10/10 I'm referring Eric Everytime ! In addition to that I am the leader of a ministry called Unashamed Soldiers . We commit to servicing the community in whatever capacity. Feeding the homeless, praying for the community, outreach and evangelism. Eric has committed to partnering with us on multiple occasions and heavily assisted in the work that we are doing in the community . That alone speaks to his noble character and heart for the people Less
This company is a breath of fresh air, especially in the type of service we are getting nowadays its a different time. My insurance Carrier did not want to cover my claim Because I did not want to accept the contractor they wanted to send out. We've had bad experiences in the past with the contractors the Insurance Company sent out. It seems like they only work for the Carrier. and they have no ... More
This company is a breath of fresh air, especially in the type of service we are getting nowadays its a different time. My insurance Carrier did not want to cover my claim Because I did not want to accept the contractor they wanted to send out. We've had bad experiences in the past with the contractors the Insurance Company sent out. It seems like they only work for the Carrier. and they have no interest in what the homeowner. really needs to get done, so we declined their vendor, so they threatened to decline our claim. Well, thanks to Lisa spending countless hours on the phone. And providing the proper documentation she was able to get our claim approved And I can't forget about Sammy. and professional documentations he provided made were a huge difference in getting our claim covered. Thanks for taking the extra steps and providing us with such great service. We really appreciate it, thanks again. Less
Complete Flood Restoration is the company to go to for your flood restoration needs they are very professional and honest, extremely knowledgeable and highly recommend.... More
Complete Flood Restoration is the company to go to for your flood restoration needs they are very professional and honest, extremely knowledgeable and highly recommend. Less
So glad plumber recommended CFR. They treated my home like it was their own always took the extra step to make sure were comfortable and safe throughout the claim process. Great old fashion service. Thanks again.... More
So glad plumber recommended CFR. They treated my home like it was their own always took the extra step to make sure were comfortable and safe throughout the claim process. Great old fashion service. Thanks again. Less
They came immediately after we called them and sprang into action with water removal and drying. Alex came to our house daily to inspect the progress of the drying.... More
They came immediately after we called them and sprang into action with water removal and drying. Alex came to our house daily to inspect the progress of the drying. Less
We had an excellent experience with water damage. We had a flood issue under my house after a sump pump failed and left half a foot of water under the house.They came quickly and they advised me on all available options. After I decided to move forward, Erik worked quickly and carefully clearing the flood and testing the sump pumps. He was safety minded, certified, and very professional. I would ... More
We had an excellent experience with water damage. We had a flood issue under my house after a sump pump failed and left half a foot of water under the house.They came quickly and they advised me on all available options. After I decided to move forward, Erik worked quickly and carefully clearing the flood and testing the sump pumps. He was safety minded, certified, and very professional. I would use this company's services again and would happily recommend them. Less
My AC leaked because of a blockage in the piping which caused so much damage. I found this company on Better Business Bureau and it was the best decision that I made in a stressful situation. I had the pleasure of working with Alex in water mitigation, Raul the contractor for the reconstruction and Lisa in finance, who worked with me as well as for me with the insurance company. Alex was awesome... More
My AC leaked because of a blockage in the piping which caused so much damage. I found this company on Better Business Bureau and it was the best decision that I made in a stressful situation. I had the pleasure of working with Alex in water mitigation, Raul the contractor for the reconstruction and Lisa in finance, who worked with me as well as for me with the insurance company. Alex was awesome with communication on the progress of water clean up and demolition. Raul was great with keeping me informed of the reconstruction of my house as well as concerns after the work was done. I had such a great experience with this company and everything that they did. My house looks just as good, maybe even better then it did before the water damage in my house. Finding a place with such great customer service is getting rare is todays world and if you want a company that will give you that, then go with this company, Complete Flood Restoration, LLC. What made this process great was they took care of everything. Water clean up, move out of my stuff, reconstruction, clean up, move in, your one stop shop. No regrets. Less
I had a major flood in my home. I didn’t just want any company. I have a lot of personal stuff that means the world to me and my family. A friend referred Complete Flood Restoration. They showed up promptly and began working immediately all I can say is WOW! I was impressed. This company doesn’t mess around. I am very pleased, Thank you Raul, job well done.... More
I had a major flood in my home. I didn’t just want any company. I have a lot of personal stuff that means the world to me and my family. A friend referred Complete Flood Restoration. They showed up promptly and began working immediately all I can say is WOW! I was impressed. This company doesn’t mess around. I am very pleased, Thank you Raul, job well done. Less
Eric and his team have made a stressful situation into a positive one, Sammy was great and polite and so was Raul. Not enough could be said but I am glad I found them for my issue and will definitely be recommending to family and friends... More
Eric and his team have made a stressful situation into a positive one, Sammy was great and polite and so was Raul. Not enough could be said but I am glad I found them for my issue and will definitely be recommending to family and friends Less
My washer was leaking and it had a mess in the wash room. Alex came out in a very timely manner, assessed the situation and did a great job with the repairs. I would highly recommend him. Great Job!... More
My washer was leaking and it had a mess in the wash room. Alex came out in a very timely manner, assessed the situation and did a great job with the repairs. I would highly recommend him. Great Job! Less
Alex and his crew were fantastic! I had my house completely flooded and they had a really quick response. Very professional team with great attitudes. They took the time to complete the whole process without any issue! I’m very satisfied with them and I’m so glad I found them! Thank you... More
Alex and his crew were fantastic! I had my house completely flooded and they had a really quick response. Very professional team with great attitudes. They took the time to complete the whole process without any issue! I’m very satisfied with them and I’m so glad I found them! Thank you Less
Incredible experience! I can’t say enough great things about Complete Flood Restoration. All the crew members were great! Also, Lisa in the office was absolutely fantastic. The took great care of all our issues. I would highly recommend their services to everyone.... More
Incredible experience! I can’t say enough great things about Complete Flood Restoration. All the crew members were great! Also, Lisa in the office was absolutely fantastic. The took great care of all our issues. I would highly recommend their services to everyone. Less
My toilet overflowed in the middle of the night. Thank God Alex, and his crew were able to come out and take care of the situation. He was very patience and professional. He helped me throughout the whole process of putting my home back together again. I appreciate applaud Complete Flood Restoration for sending a great technician and would definitely recommend them to my friends and family.... More
My toilet overflowed in the middle of the night. Thank God Alex, and his crew were able to come out and take care of the situation. He was very patience and professional. He helped me throughout the whole process of putting my home back together again. I appreciate applaud Complete Flood Restoration for sending a great technician and would definitely recommend them to my friends and family. Less
Great work and finished on time. Do not hesitate to hire these guys.
I love when a company doesn’t try and sell you something you don’t need! I called about a problem and got some amazing advice on how to resolve it more affordably. I am incredibly thankful for the time spent talking with me and the referral!... More
I love when a company doesn’t try and sell you something you don’t need! I called about a problem and got some amazing advice on how to resolve it more affordably. I am incredibly thankful for the time spent talking with me and the referral! Less
Where do I begin? This company was the most patient, respectful, professional, timely service I've ever experienced. They definitely went above and beyond fixing the water damage caused by my broken water heaters. My insurance company (whom I won't name) gave them the hardest time when it came to payment. Btw, Lisa was a Rockstar handling that whole issue. From the day my water heaters broke... More
Where do I begin? This company was the most patient, respectful, professional, timely service I've ever experienced. They definitely went above and beyond fixing the water damage caused by my broken water heaters. My insurance company (whom I won't name) gave them the hardest time when it came to payment. Btw, Lisa was a Rockstar handling that whole issue. From the day my water heaters broke, their team was amazing. The gentleman who repaired and painted made my home look brand new. If Raul didn't immediately answer my call, he responded within the hour, even on the weekends. I highly recommend this company. Less
I can’t say enough good things about Complete Flood Restoration. Sammy and his crew, as well as Lisa behind the scenes, have gone way above and beyond to take care of our mitigation despite having a notoriously difficult homeowners insurance company (Safeco). CFR has stepped in and made sure Safeco does what they are supposed to. I’d give CFR 10 stars if I could. 👏🏼👏🏼👏🏼👏🏼👏🏼... More
I can’t say enough good things about Complete Flood Restoration. Sammy and his crew, as well as Lisa behind the scenes, have gone way above and beyond to take care of our mitigation despite having a notoriously difficult homeowners insurance company (Safeco). CFR has stepped in and made sure Safeco does what they are supposed to. I’d give CFR 10 stars if I could. 👏🏼👏🏼👏🏼👏🏼👏🏼 Less
Complete Flood Restoration helped us greatly. A water leak took out our master bedroom/ bath and entire living area. Sammy and the water damage team got in quickly but thoroughly to leave no stone unturned. The mold was eliminated and everything was dried out and ready to work. The entire team was committed to making sure the job was completed right and fast. They were also helpful in naviga... More
Complete Flood Restoration helped us greatly. A water leak took out our master bedroom/ bath and entire living area. Sammy and the water damage team got in quickly but thoroughly to leave no stone unturned. The mold was eliminated and everything was dried out and ready to work. The entire team was committed to making sure the job was completed right and fast. They were also helpful in navigating the nuances with insurance and made everything as smooth as possible. We really appreciated the dedication on getting it done quickly when appropriate and thoroughly when needed. The second (construction) part of the job was a bit of an adventure due to both construction and insurance issues. Frankly, without Raul and his team at Complete Flood to back us up, it would have been awful. The insurance-> This was our first major claim on anything and we were very ignorant of the process. We also received a bit of resistance from insurance when it came to doing what was right. Mr. Raul Rios was there to step in and support every step of the conversation to make sure we got a fair shake from the insurance and even more from his end. He truly went above and beyond in terms of getting us the right materials and ensuring we were satisfied with the work. There were times I was approving work and he would come in and say, 'No, not good enough, and have it reworked to a higher standard. As mentioned before, this job had some snags and complications outside of our control. There were times when I had some doubts, but the team at Complete Flood will PARTNER with you to make sure your home is taken care of. It can't be overstated how committed Raul, Sammy, and the team are to making sure the homeowner is taken care of. If we need work done again, restoration or construction, we will call Complete. Less
Super quick response when we discovered water damage in floors and wall. Sammy thoroughly explained procedures and was very professional.
Great response. Crew was nice people. Very good work and done very quickly. Definitely would recommend this company
Sammy and his crew where very professional and quick response, I had my water heater broken and the entire house was flooded, they took the time and the care to complete the whole process… from cleaning up, demolition and restauración very happy and satisfied with this company!!!... More
Sammy and his crew where very professional and quick response, I had my water heater broken and the entire house was flooded, they took the time and the care to complete the whole process… from cleaning up, demolition and restauración very happy and satisfied with this company!!! Less
They replaced our hot water heater. Very professional, on time, they beat the price of all other companies by far. Eric is great.
Quick response, completed the job in a timely way despite cold weather, everything working great! Thank you!
Luckily I knew exactly who to call when the water line from my water heater leak and cause extensive damage to flooring and walls in my home. Sammy's in-depth knowledge and thorough documentation made working with my insurance carrier a breeze. Raul's patience and willingness to work with my adjuster to ensure all necessary repairs were approved made reconstruction less stressful for my family ... More
Luckily I knew exactly who to call when the water line from my water heater leak and cause extensive damage to flooring and walls in my home. Sammy's in-depth knowledge and thorough documentation made working with my insurance carrier a breeze. Raul's patience and willingness to work with my adjuster to ensure all necessary repairs were approved made reconstruction less stressful for my family and I. Due to his stellar craftsmanship my home looks exceptional and I couldn't be happier. Thank you complete flight restoration for going above and beyond! Less
If you are in need of professionals Eric and his team are for you! They were knowledgeable and prompt answered all my questions and were available right away to assist with our pipe leak. I wouldn't call anyone else!... More
If you are in need of professionals Eric and his team are for you! They were knowledgeable and prompt answered all my questions and were available right away to assist with our pipe leak. I wouldn't call anyone else! Less
Alex is extremely knowledgeable and professional. We called complete flood Restoration at about 2:00am after the toilet in the upstairs bathroom over filled flooding the upstairs into the downstairs living area. What a mess! Raul did a fabulous job putting everything back together! Complete flood Restoration is the water damage dream team!... More
Alex is extremely knowledgeable and professional. We called complete flood Restoration at about 2:00am after the toilet in the upstairs bathroom over filled flooding the upstairs into the downstairs living area. What a mess! Raul did a fabulous job putting everything back together! Complete flood Restoration is the water damage dream team! Less
They went over and above for us. Both the clean up process, and the re plumbing were excellent. Thank you Eric and crew.
Very professional and honest group of guys. Had a major flood in my home during the freeze, they dried and repaired my house in a timely manner. I appreciate the patience they displayed throughout the whole process as they dealt with a bad insurance adjuster, at the end Complete Flood Restoration really put my best interest above everything. Thanks again.... More
Very professional and honest group of guys. Had a major flood in my home during the freeze, they dried and repaired my house in a timely manner. I appreciate the patience they displayed throughout the whole process as they dealt with a bad insurance adjuster, at the end Complete Flood Restoration really put my best interest above everything. Thanks again. Less
Sammy came out at 2am after I woke up to discover a pool of water in our home. The main plumbing pipe leaked completely flooding our entire house. Raul did an amazing job restoring our home. It looks better than it did and he worked with our insurance to make sure EVERYTHING was covered. I'm glad they were so quick to respond and turned our loss into a win! Thank you Complete Flood Restoration!... More
Sammy came out at 2am after I woke up to discover a pool of water in our home. The main plumbing pipe leaked completely flooding our entire house. Raul did an amazing job restoring our home. It looks better than it did and he worked with our insurance to make sure EVERYTHING was covered. I'm glad they were so quick to respond and turned our loss into a win! Thank you Complete Flood Restoration! Less
I absolutely recommend Complete Flood Restoration. Eric's team went above and beyond to navigate the painstaking process of dealing with my insurance after our guest toilet over flowed. Alex came in cleaned extensive water mess and removed all damaged flooring. Raul did a fabulous job reinstalling flooring and painting. Thank you, guys for a job well done!... More
I absolutely recommend Complete Flood Restoration. Eric's team went above and beyond to navigate the painstaking process of dealing with my insurance after our guest toilet over flowed. Alex came in cleaned extensive water mess and removed all damaged flooring. Raul did a fabulous job reinstalling flooring and painting. Thank you, guys for a job well done! Less
As a first time home buyer and having water damage in multiple rooms during the holidays has been a complete nightmare and stressful! Mr Reyes and his team has helped eased that stress and helped expedite all repairs! I’m impressed with the professionalism, efficiency and accommodations for my entire home and family! It’s wonderful to get this type of excellent care! Thank you for going above and... More
As a first time home buyer and having water damage in multiple rooms during the holidays has been a complete nightmare and stressful! Mr Reyes and his team has helped eased that stress and helped expedite all repairs! I’m impressed with the professionalism, efficiency and accommodations for my entire home and family! It’s wonderful to get this type of excellent care! Thank you for going above and beyond my expectations! I hope other companies can learn from the quality care you provide! I highly recommend AWD! Less
My experience with “Complete Clean Restoration” could not have been better. A year ago I awoke to a flooded house. Water Was an Inch on all of my wooden floors and in the baseboards. I had no idea of extent of the damage or how to get help. Luckily, I found Complete Restoration, and their manager, Raul Rios on the internet. Raul’s expertise was immediately apparent. He handled everything with hon... More
My experience with “Complete Clean Restoration” could not have been better. A year ago I awoke to a flooded house. Water Was an Inch on all of my wooden floors and in the baseboards. I had no idea of extent of the damage or how to get help. Luckily, I found Complete Restoration, and their manager, Raul Rios on the internet. Raul’s expertise was immediately apparent. He handled everything with honesty, skill and efficiency (including interaction with my insurance company). The completed work was impeccable and accomplished at a fair price. If you need restoration help at your home or business, I strongly recommend “Complete Clean and Restoration. Ask for Raul Rios. You will have the the best in skill, ethics and service. Clarence R. Williams, Colonel, USAF, Retired Less
Excellent communication - they knock it out of the park on this key dimension. I echo all the things that everyone else says - no pressure, happy to suggest what they think is best, provides several options, etc. Highly recommend for anyone who doesn't want to deal with a bunch of B.S.... More
Excellent communication - they knock it out of the park on this key dimension. I echo all the things that everyone else says - no pressure, happy to suggest what they think is best, provides several options, etc. Highly recommend for anyone who doesn't want to deal with a bunch of B.S. Less
Exceptional customer service and care. Great communication skills. Our resortation final finish was beautiful. If you shall need their services. Please consider this establishment.... More
Exceptional customer service and care. Great communication skills. Our resortation final finish was beautiful. If you shall need their services. Please consider this establishment. Less
Want to thank the Lord for a company such as Complete Flood Restoration LLC this company is professional and very helpful keep up the good work guys
Eric and his team did a great job helping us repair our water damage that happened in our kitchen area. They communicated very well and took care of the repairs quickly. Always returned calls or texts promptly if they did not answer phone or if they got a text.... More
Eric and his team did a great job helping us repair our water damage that happened in our kitchen area. They communicated very well and took care of the repairs quickly. Always returned calls or texts promptly if they did not answer phone or if they got a text. Less
Amazing staff. Sammy was very patient in guiding my through the whole claim process. Even after the job was done he made himself available to answer questions regarding my insurance payment. Great service, very grateful for all their help.... More
Amazing staff. Sammy was very patient in guiding my through the whole claim process. Even after the job was done he made himself available to answer questions regarding my insurance payment. Great service, very grateful for all their help. Less
Fast and professional service. Alex arrived at 3am to help us with our flooded living room. Had everything cleaned and dry in a timely manner. Great job.... More
Fast and professional service. Alex arrived at 3am to help us with our flooded living room. Had everything cleaned and dry in a timely manner. Great job. Less
They did an amazing job cleaning my house! I got home to find out my water heater had broken and made a mess. I called them and within a few hours they were in my house cleaning all the mess. I’m 100% satisfied with the great job they did! I highly recommend them!... More
They did an amazing job cleaning my house! I got home to find out my water heater had broken and made a mess. I called them and within a few hours they were in my house cleaning all the mess. I’m 100% satisfied with the great job they did! I highly recommend them! Less
Outstanding restoration! Our Refrigerator ice maker line broke off over the weekend while we were out camping. When we arrived there was water everywhere, all our carpets were soak, furniture, and walls...We decided to call Complete Restoration due to their outstanding reviews on google. Technician Sammy came right away, conducted and assessment, and tackle the situation right there and then in v... More
Outstanding restoration! Our Refrigerator ice maker line broke off over the weekend while we were out camping. When we arrived there was water everywhere, all our carpets were soak, furniture, and walls...We decided to call Complete Restoration due to their outstanding reviews on google. Technician Sammy came right away, conducted and assessment, and tackle the situation right there and then in very Professional manner. Water was extracted right away and humidifier and blower were allocated on site. After few days, everything looks that it never happen. I Strongly recommend Complete Flood Restoration!!! Less
Sammy and Raul did an amazing job. They treated me like a family member not a costumer, number or just another job. Raul helped have everything repaired that needed to be repaired not what the insurance company wanted to pay for. When something bad happens to your home, you want people to treat it like a home not another building.... More
Sammy and Raul did an amazing job. They treated me like a family member not a costumer, number or just another job. Raul helped have everything repaired that needed to be repaired not what the insurance company wanted to pay for. When something bad happens to your home, you want people to treat it like a home not another building. Less
100% recommended. I call this company and there response was " We be there shortly" and yes they did in less than 30 min they were at my door. I met Sammy from the beginning he was professional and knowledgeable. He showed me all the damage that my water heater did. He set up the equipment and guide me step by step in the process. Sammy took care of everything with the insurance. This was Stress ... More
100% recommended. I call this company and there response was " We be there shortly" and yes they did in less than 30 min they were at my door. I met Sammy from the beginning he was professional and knowledgeable. He showed me all the damage that my water heater did. He set up the equipment and guide me step by step in the process. Sammy took care of everything with the insurance. This was Stress free. Less
Way better than could be imanged. Everyone so nice and professional. Helped us alot.
My home was flooded a few months ago and Sammy and Raul came asap to dry out my home.
My home was completely flooded due to a pipe bursting while I was at work. I called Complete Restoration and within 220 minutes Alex was here and started drying up all the water as quick as possible. It took about 4 hours but he dried out my entire home.... More
My home was completely flooded due to a pipe bursting while I was at work. I called Complete Restoration and within 220 minutes Alex was here and started drying up all the water as quick as possible. It took about 4 hours but he dried out my entire home. Less
Great water removal service.
Sammy worked very quickly and was very professional keeping me up to date.
Thank you Sammy for being quick and not wasting time removing all that water from my home.
Alex did a great job repairing the water damaged floors in our front and bath rooms.
I needed some damaged wood replaced and Raul did it fast.
Living in San Antonio is no joke, I had 3 rain floods last year and Alex took care of 2 of them!
Raul was very polite and kept me updated every 15 minutes. It took 45 minutes but he unflooded my basement.
Got a leak in my roof due to heavy rain but could not check it myself because of my bad back. Alex did a great job.
time was of the essence but Raul was able to come quickly and dry out my home.
I am so glad they are 24-7. My emergency call was at 3 am and they came within an hour with all the tool needed to dryout my home.
My business got flooded last year and thanks to Hector all my furniture was not ruined.
Our house has been flooded due to old pipes 3 times but if It ever happens again I will be sure to call Alex directly.
Sammy made my week finding my home flooded after coming home from a 3 day vacation in Vegas. He was at my home in no time and un-soaked my living room and kitchen.... More
Sammy made my week finding my home flooded after coming home from a 3 day vacation in Vegas. He was at my home in no time and un-soaked my living room and kitchen. Less
The flood was bad but the team said they would do there best to save our appliances from water damage. Thanks Sammy.
This really is the best emergency water removal service. They cleaned up the mess after our plumber replaced the pipes with new ones.
I am so grateful for the speed and care of Alex's work.
Raul did an excellent job!
If you get flooded and need help these are the people to call!
Thank you so much Alex for your quick arrival and efficient cleanup.
Alex did an amazing job making sure our valuables were not effected by water damage.
In an emergency ask for Raul he did an amazing job cleaning my basement.
Thanks you Sammy for coming quickly and for doing what I couldn't.
If it wasn't for Alex I would have had very big water damage problem and spent alot of money, thanks Complete Restoration for top notch service.
Raul saved me from having to redo my floor and came within an hour to unflood my kitchen and living room when my old pipe busted.
Amazing job done right!
Sammy was the best. Considerate of my privacy and professional and knowledgeable about his profession. Walked me threw. Didnt keep me in the dark about anything! Very patient took his time but in a timely manner. Recommended him for all your RESTORATION.... More
Sammy was the best. Considerate of my privacy and professional and knowledgeable about his profession. Walked me threw. Didnt keep me in the dark about anything! Very patient took his time but in a timely manner. Recommended him for all your RESTORATION. Less
Amazing ! Very prompt service and quick turnaround. The staff is friendly and professional. We were treated with respect and concern regarding our water damage and need for repair. The job was complete satisfaction. Highly recommend this company.... More
Amazing ! Very prompt service and quick turnaround. The staff is friendly and professional. We were treated with respect and concern regarding our water damage and need for repair. The job was complete satisfaction. Highly recommend this company. Less
Very professional and reliable. As a home builder, it is important we have someone that can accommodate on emergencies and get a bad situation headed in the right direction.... More
Very professional and reliable. As a home builder, it is important we have someone that can accommodate on emergencies and get a bad situation headed in the right direction. Less
Sammy was really helpful and patient with me throughout this whole process. Had water in all my downstairs, he made a bad situation bearable. They dried out my home and paid real close attention to details and addressed all my concerns. Thank you Sammy.... More
Sammy was really helpful and patient with me throughout this whole process. Had water in all my downstairs, he made a bad situation bearable. They dried out my home and paid real close attention to details and addressed all my concerns. Thank you Sammy. Less
After working 12 hour shift I came home to relax and do a load of laundry only to have my house get flooded when the hose came detached from the machine. I was in tears! My midnight call to complete restoration was answered by Eric who assured me that I had nothing to worry about! They were quick and professional they calmed my nerves and did everything to bring back my house back to a dry state.... More
After working 12 hour shift I came home to relax and do a load of laundry only to have my house get flooded when the hose came detached from the machine. I was in tears! My midnight call to complete restoration was answered by Eric who assured me that I had nothing to worry about! They were quick and professional they calmed my nerves and did everything to bring back my house back to a dry state. Thank you Eric and Sammy for being top-notch professionals. I highly recommend this company. Less
Sammy got to my home within 20 minutes of my farnctic call...water had flooded my downstairs. The company was on the spot, quick, corteous and told me the steps going to happen. Sammy was great to work with, very professional and came back on time we set. Sammy was also nice when i wasn't, sorry guy...If ever have water situtaion again, I will call the same company. Thank y'all very much... More
Sammy got to my home within 20 minutes of my farnctic call...water had flooded my downstairs. The company was on the spot, quick, corteous and told me the steps going to happen. Sammy was great to work with, very professional and came back on time we set. Sammy was also nice when i wasn't, sorry guy...If ever have water situtaion again, I will call the same company. Thank y'all very much Less
Complete Restoration is second to none. I was very pleased with the service I received Alex is to be commended for his superior customer service skills. He provided me with all the information I needed to make the right decisions I will recommend this company to anyone needing restoration services.... More
Complete Restoration is second to none. I was very pleased with the service I received Alex is to be commended for his superior customer service skills. He provided me with all the information I needed to make the right decisions I will recommend this company to anyone needing restoration services. Less
The owner answered the 24 hour line & was very informative and attentive to answer all our questions. Alex arrived very promptly, was very respectful, considerate & informative. An unfortunate situation was made easier with the prompt mitigation to prevent major damage. Highly recommend.... More
The owner answered the 24 hour line & was very informative and attentive to answer all our questions. Alex arrived very promptly, was very respectful, considerate & informative. An unfortunate situation was made easier with the prompt mitigation to prevent major damage. Highly recommend. Less
Great Company, very professional. Great service from start to finish.
I highly recommend Complete Restoration. We had extensive water damage in the ceiling which had to be removed and replaced. Sammy and his team did a fantastic job with removal of the asbestos-positive affected drywall and insulation, replacement of affected materials, and finishing touches. They made our house as good as new in a timely and communicative manner. They took away all of the headach... More
I highly recommend Complete Restoration. We had extensive water damage in the ceiling which had to be removed and replaced. Sammy and his team did a fantastic job with removal of the asbestos-positive affected drywall and insulation, replacement of affected materials, and finishing touches. They made our house as good as new in a timely and communicative manner. They took away all of the headaches of dealing with insurance and construction. They did all the paperwork for our insurance. Less