Boardwalk Pools receives consistently high praise for exceptional customer service, responsiveness, and professional expertise in pool maintenance. Customers appreciate the thorough communication and reliable scheduling, often highlighting the company's commitment to resolving issues promptly. There are no notable complaints, indicating overall satisfaction with their services.
5
Jul 17, 2024
I had a great experience with Boardwalk Pools. I was having trouble balancing my pools chemistry due to consistently high CYA. After a consultation ...
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I had a great experience with Boardwalk Pools. I was having trouble balancing my pools chemistry due to consistently high CYA. After a consultation with Dan at Boardwalk, he suggested a salt cell system. He installed the system, explained how it worked and helped me get everything started. Unfortunately the control board had an issue with its display (manufacturing issue), but Dan went above and beyond to help get the control board replaced and reinstalled through the warranty at no charge. Really appreciate the great customer service and we are loving the salt water system during this hot Houston summer.
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5
May 18, 2024
I have not written many reviews over the years but Boardwalk Pools deserves a shout out. Dan, his wife Diana, and his 2 sons provide exceptional servi...
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I have not written many reviews over the years but Boardwalk Pools deserves a shout out. Dan, his wife Diana, and his 2 sons provide exceptional service and go above and beyond in communicating with us, even about the smallest issues. This is our 3rd pool to own and we have never had a service company we would recommend until now. The kindest people you will ever meet, and so knowledgeable about every aspect of caring for your pool.
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5
May 18, 2024
Dan and Diane provide great service and have gone above and beyond more than once to help us out on very short notice.
4
Jul 11, 2023
This is one of the few companies that I have dealt with over the years, that will communicate with you very well, and perform exceptionally. Dan and ...
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This is one of the few companies that I have dealt with over the years, that will communicate with you very well, and perform exceptionally. Dan and his team are punctual and the help they have given me allows me to enjoy my pool every weekend. Thank you !
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5
Jul 10, 2023
This company is absolutely amazing. First pool I've owned and they are responsive and make quick assessments plus they are prompt and communicate well...
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This company is absolutely amazing. First pool I've owned and they are responsive and make quick assessments plus they are prompt and communicate well A+ service
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5
Jul 07, 2023
I have been so delighted with the every detail of service provided; timely, professional, knowledgeable. Fabulous!!
5
May 06, 2023
We have been Boardwalk Pool customers for several years. As first time pool owners, Boardwalk has assisted and guided us with any & all questions and ...
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We have been Boardwalk Pool customers for several years. As first time pool owners, Boardwalk has assisted and guided us with any & all questions and concerns and are always quick to respond. I don't know what we would have done without their guidance and advice during the past two winter freezes. They go above and beyond for their clients and I would highly recommend them.
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5
Apr 07, 2023
We switched to Boardwalk about 6 months ago and they are hands-down the best service we have employed. They are very responsive, they spend time to f...
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We switched to Boardwalk about 6 months ago and they are hands-down the best service we have employed. They are very responsive, they spend time to figure out the root cause of our issues and then give a detailed report with an action plan. We highly recommend them.
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5
Apr 06, 2023
Been using Boardwalk Pools for years and have been pleased with all they do to keep our pool healthy and operational year round. Would highly recommen...
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Been using Boardwalk Pools for years and have been pleased with all they do to keep our pool healthy and operational year round. Would highly recommend using their service.
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5
Jul 27, 2020
Great company. Very nice and easy to communicate. Does a great job. I highly recommend.