2026-02-23T12:21:23.556Z

2026-01-07T16:59:48.384Z

We purchased the system 5 years ago. Ever since then we have still had a significantly high power bill. Recently the enphase technology stopped working and WattSun customer support has been unwilling and unable to help. Customer support keeps trying to blame the manufacturer and the manufacturer has a relationship with WattSun and doesn’t handle customer issues themselves. I’m stuck in an infinite loop of blame game. If I could go back I would never do solar and I definitely would NEVER use WattSun, they deserve to go out of business.

2025-11-20T00:31:08.487Z

I was skeptical about solar at first, but I can see the long term benefits. The sale process was great, the sales people were polite. Then they disappeared. When I needed assistance I realized that the number on the salesman's card does not work, it goes to a google voicemail.My system was installed by a third party, and I never saw a Wattsun person again. They refuse to come here and coach me, all I have is an email channel which takes me 5 days at least to get some kind of a response. Given what I saw from my first bill, I am not seeing any benefit from the installation, I sincerely hope that changes.Update: After much insistence, my issue has been looked at, and turns out it was a system configuration issue which they now believe they have resolved, time will tell. The money I was supposed to have saved up until now will not be returned to me, and the referral promised to my friend will not be given. I was offered a $25 dollar gift card, which I politely declined - of course. I do not recommend this company.

2025-10-13T18:32:31.930Z

I had my Solar panel installed in 2020 by this company and they sold me on a lower electrical bill. I haven't gotten what was promised. Instead I have received $300 bills from Duke energy whom has stated that the panels (44 by the way) are not producing the energy needed to run my home. I have called the customer service number to no avail. I have called Chris Hancock who sold me the system and haven't gotten a response either. I spent thousands of dollars on this system and to get NO RESPONSE in each attempt to rectify this issue is egregious.

2025-08-14T18:24:37.322Z

WATTSUN HAS FAILED TO RESPOND TO MY MANY REQUESTS FOR WARRANTY SERVICE. WOULD YOU WANT TO DO PAY A SOLAR INSTALLER THOUSANDS OF DOLLARS AND 2 years later they refuse to live up to their WARRANTY?

2025-05-12T22:13:06.914Z

I have vetted out a ton of companies and this one was just the clear winner. Great company!

2024-10-13T13:34:40.467Z

I received an unsolicited message from this solar company immediately after our area was hit by two major hurricanes. I've never done business with them and hadn't spoken to the salesperson in over 4 years. The message tried to sound friendly and concerned, but it felt like a thinly veiled sales tactic taking advantage of a vulnerable time. They asked how I "fared with the hurricane" and offered vague help, which seemed disingenuous given our lack of relationship. I find this kind of opportunistic marketing following a natural disaster to be inappropriate and potentially exploitative. Businesses should be more respectful of people's situations after such events. I would not recommend this company based on their marketing tactics. Potential customers should be wary of businesses that use disasters as sales opportunities.

2024-08-25T13:30:45.243Z

Okay install; poor after service Installation: Wattsun did an okay job installing panels. Wires were not clipped to panels. The wires are hanging onto the roof, which exposes the wiring to water, heat, and debris. The wiring and panels on the side of the house are clean and look nice. Service Call: After 2+ years of panels producing well, the panels started having issues and Wattsun was slow to send out technicians. The Enphase app didn’t send notification the panels weren’t working for up to a week, then it was 3-4 days for a tech to come out. One email went unanswered for 3 weeks. Squirrels: Unfortunately, squirrels chewed through the wiring, which was never mentioned as a possible issue during the sales presentation nor installation. Luckily, after two months of not diagnosing the problem correctly, the exposed wires didn’t cause any major damage or a fire.

2024-08-14T02:38:27.780Z

2024-08-08T11:50:34.768Z

2024-08-05T22:31:48.175Z

Unsolicited door to door sales.

2024-07-25T19:22:58.570Z

If you want a good price and you want great people that work for you, use Wattsun Solar! My representative was so helpful and he pride pretty much sold us on the whole idea and we are very glad that we did! Josh Earl was amazing. When I had a bit of trouble with my app, getting it all downloaded correctly,, Cayden was very helpful. I have never worked with a company that has such wonderful young men! They sold me!

2024-07-19T17:23:22.401Z

Knowledgeable, dependable, friendly. Recommend for solar work, even if your equipment was installed by others.

2024-07-18T22:19:25.955Z

This company does door to door sales.

2024-05-30T20:13:54.101Z

Had great experience. Just had solar panels put on. Josh answered all questions I had before I signed up and installation was quick and went smoothly.

2024-05-13T17:03:17.295Z

This is the only place you should be considering for solar. Cayden, Cody, and the team are absolutely fantastic to work with. The communication can be a little spotty at times given how busy they are, but the end result stands for itself. I can tell you in the several months since my solar was installed, it is clear that it was sized correctly. I already have about 1 mwh of surplus with duke. The work product on my house was fantastic and they work crews for the panel upgrade and solar installation were professional and fast.

2024-03-23T12:37:03.000Z

I shall continue to thank God and MRS. Sophia George for bringing a smile to my face even when I lose my work. I've seen a lot of good things said about this wonderful, honest, and trustworthy lady. So I phoned her with the limited amount of cash I had on me, and she promised to help me get out of my bind. Depending on how the signal performs over the following seven days, I might make a profit of $6,800. MRS. Sophia George is the ideal person to contact if you want to get in touch with her. Email: [email protected] Whatsapp: +1 (510) 306-1939

2024-03-14T20:37:21.222Z

I think WattSun Solar does an excellent job. They offer personalized attention, present all the information you need to make an educated decision, and follow through with their commitment of superb service and follow through. My sales person, Cayden made everything go smoothly and addressed my concerns along the way. I really like my system. I pay $158/mo for the system. My Duke monthly bill in the Spring is $30-$50 and in the Summer it's $90 if it's really hot & the A/C is running a lot.I'm glad I bought the system and that Cayden is my sales rep. Thank you all for a fine job.

2024-03-13T19:16:16.307Z

The installers were great. They took great care made sure everything was done right the first time very happy with their service. Cayden was great to work with.

2024-03-13T13:41:35.297Z

Making the decision to go Solar was initially based on financial savings but then I needed toeducate myself on the technology, inverters and PV panels. How long will they last, what is theefficiency, and what is the guaranteed efficiency over time? What makes one solar companybetter than another, what is the quality of their products and services? There are plenty ofcompanies to choose from so why Wattsun Solar?First I was not looking for a high pressure sales pitch or pressure to make a fast sale. I neededan education before I was going to make such a major investment.Cayden O'Brien was very responsive to my call and was able to meet with me the next day. Hewas very knowledgeable, on the technology, the incentive programs both state and federal, andreally did a nice job educating me on the process and the benefits of a solar installation, No highpressure tactics just straight answers. He took the time to educate me on the differences ininverters and also the different panels available on the market. Based on our discussions hedelivered a detailed proposal that was tailored to my needs including pricing and incentives. Theprocess was well documented and included financing so we could track from permitting thruinstallation and inspection.Cayden was very responsive throughout this process and proactive in keeping us updatedthrough the phases. I am looking forward to having reduced electrical bills.Thank you Cayden for a very professional job and great follow through.