FireFit 1 Mont Kiara
2017-11-21T06:49:59.000Z
Just to share something about Celebrity Fitness especially Wangsa Walk:-
Somehow since I lodged the complaint on 2nd Nov, we are seeing some miracles happening in front of our eyes in the gym. Things that never occurred for the past few years & now the management is resolving the issues & I’m glad to say that most of them are solved, except for the air conditioning issue which goes ON & OFF, blinking like a car indicator. Few days no AC (when I say no AC, it means no AC & those 6 beautiful industrial blowers probably assist the ventilation system by 20% - 30% only) whereas we feel very stuffy indoors. Some other days like today has AC functioning, thank you.
On 4th Nov, my friend discussed with Mr Ameer & Mr Ameer said he would come back to him after a few days, soon after discussing with the Fitness First management. That’s good. What’s not good is until today he didn’t get back to that poor person. According to my friend, he left messages 2 weeks ago & last week over the customer service counter so that Mr Ameer would return the call. As always, nothing happened.
I just want to say that there are many eyes, big boys’ eyes are watching & waiting what’s going to happen next. Obviously we’re not going stand still like a bunch of monkeys, as our rights as customers being ignored for so long. Somebody has to make a stand for it.
Some lawyers have been discussing related to the contract clauses (which we first signed up when joining the gym) pertaining to the failed facilities. Even Mr Lester yesterday was talking to drop by at DBKL & write a report about this unhealthy situation. Many of the early morning big boys expressed their concerns & displeasure against the prolonged issues at the gym.
I am very sorry, but I have no choice but to extend & voice it out to other gyms in order to attract the Celebrity Fitness’s management team, so that they may listen & notice that we are sick and tired of this nonsense.
And another thing, please stop playing those vulgar songs (with obscene lyrics) in the gym as the school holiday is coming very soon. I don’t understand how the staffs would sit & pretend like everything is A-okay when there are kids sitting around the customer service area chairs, waiting for their parents and at the same time listening to the above mentioned music.
Just to share something about Celebrity Fitness especially Wangsa Walk:-
Somehow since I lodged the complaint on 2nd Nov, we are seeing some miracles... More