2026-02-06T00:54:36.978Z

We live out of state and just closed on our new cabin in the Gatlinburg/Pigeon Forge area. Although my wife and are real estate professionals in Ohio, we wanted expertise in the local area and with STRs. Mark and Kelli were simply outstanding, fielding every deep dive question and helping us navigate some issues we just don't see in our state. Their videos are spot-on and very representative of their approach. They are straight-shooters, detailed, excellent communicators and great listeners. Highly recommend!

2026-01-23T16:23:25.151Z

My Wife and I had a great experience working with Mark and Kelli for the purchase of our cabin. Their wealth of knowledge and experience not only helped make the sale happen but also saved us quite a bit as well. We recommend them highly and will most certainly will work with them again.

2025-10-24T22:52:29.538Z

We had an outstanding experience working with Kelly and Mark Brewer with Epic Outcomes to purchase our first short-term rental property in the Pigeon Forge area. We bought the home sight unseen — and had never even visited the area before — so we truly put our trust in them and their expertise.Kelly and Mark exceeded every expectation. They were incredibly knowledgeable, responsive, and candid in their feedback on each property we considered. They guided us through every step of the process with patience and professionalism, helping us make confident decisions from miles away.Their local insight, attention to detail, and genuine care for their clients made all the difference. We couldn’t have asked for better partners in this process and would highly recommend Epic Outcomes to anyone looking to buy or invest in the Smoky Mountains area.

2025-10-22T00:45:20.210Z

Working with Mark and Kelli was one of those rare experiences where you realize you’ve found something special—people who don’t just do their jobs well, but truly care about the people they’re helping. From the moment we met them, they made us feel completely at ease. There was no sales pitch, no pressure—just two genuine professionals who wanted to understand what mattered most to us.They took the time to really get to know us—our goals, our worries, and even the little details about what would make a house feel like home. Every step of the way, they were patient, encouraging, and endlessly supportive. They went far beyond what we expected, guiding us with honesty, wisdom, and the kind of care that’s hard to come by these days.What makes Mark and Kelli truly exceptional is their depth of knowledge. They don’t just know real estate—they live it. As seasoned investors, they helped us see potential we would’ve missed on our own. They shared insight into what makes a property stand out, especially in the short-term rental market, and helped us make smart, confident choices. It was clear they weren’t just trying to close a deal—they were helping us build something lasting.Every call, every meeting, every message came with the same energy and heart. They celebrated our wins, calmed our nerves, and treated us like friends from day one. By the time we closed, that’s exactly what they’d become—friends we trust and admire deeply.If you’re searching for real estate professionals who lead with heart, advocate for you like family, and bring an unmatched level of experience to the table, look no further than Mark and Kelli. They’re the real deal—and working with them will remind you what true care and integrity in this business look like.

2025-10-04T05:26:38.080Z

Mark and Kelli are everything you could ever hope for in real estate professionals and more. From the very beginning, they took the time to truly listen to what my husband and I were looking for and never once made us feel rushed or pressured. They went above and beyond to find the right property, advocating for us every step of the way with patience, honesty, and genuine care.What sets them apart is that they’re not just realtors, they’re also experienced investors who understand what makes a property truly perform, especially in the short-term rental market. Their insight into what would actually book and generate returns was invaluable. You can tell they operate with both heart and wisdom.Mark and Kelli spent as much time with us as we needed, answered every question, and guided us like trusted advisors rather than just agents. They care deeply about their clients’ success and well-being, and by the end of the process, we didn’t just gain incredible real estate partners..we gained friends for life.If you’re looking for someone who will truly advocate for you, go the extra mile, and bring both expertise and integrity to the table, I give Mark and Kelli my highest recommendation!

2025-06-12T16:53:23.042Z

Kelli worked diligently with us to purchase our first Short Term Rental cabin in the Smokies. She has supported us throughout the purchasing process and has gone above and beyond to ensure things went smoothly. Thank you so much for your guidance and expertise.

2025-04-15T02:16:54.490Z

We recently had the pleasure of working with Kelli & Mark while purchasing our first investment property in the breathtaking Smoky Mountains, and we couldn't be happier with the experience!From our first meeting, they exhibited a deep knowledge of the local market and quickly understood our needs and preferences. They patiently guided us through the entire buying process, answering all our questions and providing invaluable insights every step of the way.Kelli & Mark was always responsive and available, often going above and beyond to accommodate our busy schedule. Their attention to detail ensured that nothing was overlooked, and their negotiation skills were impressive, securing us an excellent deal on our new home.What truly set them apart was their genuine passion for helping us find the perfect place. They took the time to show us various properties while emphasizing the unique features of each area, which truly made us feel supported during this significant investment.Thanks to Kelli & Mark, I now have a charming mountain retreat that I absolutely love! I highly recommend them to anyone looking to buy or sell in the Smoky Mountains. You won’t be disappointed!

2025-04-11T22:57:42.334Z

We had an excellent home buying experience with Mark and Kelli! They were very helpful and attentive. We felt like they always had our goals and priorities top of mind, and they never pressured us to make an offer on something that didn't align with our goals. They were extremely knowledgeable about the area and the market and made the whole process easy! Highly recommend using Mark and Kelli for your home purchase!

2025-02-13T13:00:32.948Z

My husband and I are out of state clients and we COULDN'T HAVE BEEN MORE COMFORTABLE allowing Mark and Kelli to guide us through the entire process. Even after closing we were in constant communication as they helped and advised us! Such a great couple.

2025-02-10T17:07:01.847Z

Mark and Kelli were informative and helpful throughout the entire process. We had no hiccups and an easy closing. We’ll definitely be working with them again in the future for personal and investment properties in the area.

2025-01-17T02:53:57.311Z

Kelli and Mark were so easy to work with! They’re knowledgeable on the area, they helped us stay on top of deadlines and were quick to respond when we had questions.

2024-12-11T01:47:44.944Z

We really enjoyed working with Kelli and Mark in purchasing our first investment property. They are very knowledgeable about the short term rental market and were great mentors throughout the process. They were timely in communication and always available to answer the million questions we had. We greatly appreciated the assistance they provided and will go back to them every time we want to purchase a new investment property.

2024-10-14T15:43:21.179Z

Mark and Kelli with Epic Outcomes are true professionals. They know the short term rental market very well and understand the dynamics to find the best property possible. I will be using them again and again as I continue to invest. I recommend them if your looking for friendly and knowledgeable Realtors.

2024-09-11T18:42:27.502Z

We had the best experience buying our cabin with Kelli and Mark! We’ve recommended her to friends and now use them to manage our property! Can’t say enough good things!! 100000% recommend!!!

2024-09-11T01:10:44.412Z

I recently had the pleasure of working with Mark & Kelli to purchase a home. From start to finish, it was an absolute pleasure! From our initial conversations and throughout the whole process, Mark was professional. They were highly knowledgeable about the local market and made sure I always felt like a priority.At each step in the whole process, Mark came through with their negotiation skills were first-rate – they consistently found ways to get us the best deal possible. They also went out of their way to ensure every detail was taken care of – from arranging inspections to researching potential issues with a property.Throughout the process, Mark demonstrated immense patience and understanding of my situation. Whether I needed additional time for research or require more information on a particular property, they took it all in stride. They went out of their way to provide me with extra resources and various options I could consider when deciding.

2024-08-17T14:00:28.337Z

Mark and Kelli have been a real pleasure to work with. They are very knowledgeable about the real estate market and helped us to find the right property. Their communication has been timely and efficient. They are always willing to go above and beyond to help us and answer any questions we have. We were out of town buyers, so it was nice to have someone that had our back through the entire process.

2024-08-09T00:09:32.119Z

They did a great job for us we had a glitch but they assured us it wasn’t a problem every thing went smoother than I expected thanks to mark and Kelly this is my 5th home purchase it was the best thank you

2024-07-23T19:59:36.312Z

Epic Outcomes is an exceptional real estate team that truly stands out in the industry. Their extensive knowledge and deep connections ensure that clients receive the best opportunities available, while their patience and tenacity make the entire process seamless and stress-free. I was consistently impressed by their commitment to understanding my needs and guiding me through every step. If you're looking for a dedicated team that delivers results, working with Mark and Kelli is the way to go!

2024-07-13T00:28:46.830Z

We recently had the pleasure of working with Mark and Kelly Brewer. Anyone buying a home, especially out of state knows the process can be terrifying but they were fantastic every step of the way. From our initial conversations and throughout the whole process. They were very knowledgeable about the market and listened to all our requests. We couldn’t believe how smooth and successful the whole process went. We highly recommend them to anyone looking for top-notch real estate services!

2024-05-23T16:37:30.070Z

Kelli and Mark are the best realtors that you can have on your side. We moved in mid 2020, when the market was moving fast but was not yet the chaos of the 2021 market. Kelli was very in tune to our needs, our time, and the market. She worked hard to get answers to any questions quickly, and she helped coordinate all partners in the house purchase so the closing went seamlessly. She followed up with the title company when we encountered issues outside of our or her control, and she even assisted where she could with our home sale that was outside her area! Kelli and Mark work with kindness, dedication, focus, and attention to detail. We highly recommend Kelli and Mark to anyone. I easily give her ⭐️⭐️⭐️⭐️⭐️ and a 🏆 for being the best in the business.