based on 93 reviews
Thank you Karen & Paul. Good and painless 6 monthly check up
Experienced and friendly staff. Very punctual as well. Thank you!
Excellent clinic with helpful staff
Been over a year at the practice now and continue to be impressed. The receptionists are always welcoming and helpful and communication is great. Our previous dentist (Emily) has moved on but after a first visit with our new dentist (Jessica) we're very happy with the change. The whole team are professional and friendly at each and every appointment. Highly recommended!... More
Been over a year at the practice now and continue to be impressed. The receptionists are always welcoming and helpful and communication is great. Our previous dentist (Emily) has moved on but after a first visit with our new dentist (Jessica) we're very happy with the change. The whole team are professional and friendly at each and every appointment. Highly recommended! Less
I visited the Hygenist last week and was very pleased with the process, cleaning and advice.
Excellent service, highly professional yet friendly - couldn't fault their approach or work undertaken. They give you the confidence to trust what they say, and what they do.... More
Excellent service, highly professional yet friendly - couldn't fault their approach or work undertaken. They give you the confidence to trust what they say, and what they do. Less
the staff and doctor are lovely, they made me feel at ease! not only are they very warm people, they also did a great job! i’ll definitely be coming back for my next check up... More
the staff and doctor are lovely, they made me feel at ease! not only are they very warm people, they also did a great job! i’ll definitely be coming back for my next check up Less
Very good xxxx
Always have a very high standard of expert, professional, and caring treatment from Dr Loder and Meredith. All the team at The Town House dental practice go above and beyond providing the best dental experience. Thank-you... More
Always have a very high standard of expert, professional, and caring treatment from Dr Loder and Meredith. All the team at The Town House dental practice go above and beyond providing the best dental experience. Thank-you Less
Very efficient and friendly...
Fantastic! Emergency apt leading to brilliant "cosmetic" repair.. immediate treatment.
Friendly, good listener's, helpful advice and efficient treatment.
The team at Town House Dental were extremely professional and friendly, offering expert advice and knowledge to ensure I got the best service and tailored treatment. The team made me feel comfortable and at ease during my consultations and treatment - I will certainly be going back there and will 100% recommend them to friends and family... More
The team at Town House Dental were extremely professional and friendly, offering expert advice and knowledge to ensure I got the best service and tailored treatment. The team made me feel comfortable and at ease during my consultations and treatment - I will certainly be going back there and will 100% recommend them to friends and family Less
Wonderful dental practice, very kind staff. Hannah has been my dentist for all my adult life, and she has been fantastic.
Treatment was excellent as always but the new computer system for providing medical details is too complicated---do you really need PIN sent to a phone and then a password? I really thought this was bureaucracy gone mad. Plus it didn't work properly and then the number of reminders sent felt quite harassing. The previous system was much better. I'd prefer you to focus on dentistry and not be s... More
Treatment was excellent as always but the new computer system for providing medical details is too complicated---do you really need PIN sent to a phone and then a password? I really thought this was bureaucracy gone mad. Plus it didn't work properly and then the number of reminders sent felt quite harassing. The previous system was much better. I'd prefer you to focus on dentistry and not be spending money, which adds to patient costs, on absurdly over-the- top computer systems. 5 stars for the dental treatment and 0 for the dreadful new computer communication. Less
Always friendly and reassuring whilst offering an excellent service. Peter, Hannah and the Team are great professionals
Excellent diagnosis and treatment by Jess. Gave me clear options for the treatment and undertook it with obvious skill, professionalism and a sense of caring. All staff very friendly and efficient. Highly recommend... More
Excellent diagnosis and treatment by Jess. Gave me clear options for the treatment and undertook it with obvious skill, professionalism and a sense of caring. All staff very friendly and efficient. Highly recommend Less
Possibly the best hygienist I have seen at the Town House Dental Practice. Excellent communication with detailed explanations of what she was going to do and what was going on in my mouth. Thorough and gentle when scaling teeth. Impressed.... More
Possibly the best hygienist I have seen at the Town House Dental Practice. Excellent communication with detailed explanations of what she was going to do and what was going on in my mouth. Thorough and gentle when scaling teeth. Impressed. Less
On time, and extremely thorough and efficient with so9und advice and interventions by both hygienist and dental surgeon. I recommend this practice unhesitatingly, having been a patient for over 40 years.... More
On time, and extremely thorough and efficient with so9und advice and interventions by both hygienist and dental surgeon. I recommend this practice unhesitatingly, having been a patient for over 40 years. Less
Staff are very friendly and always welcoming. I was seen exactly on time which is very much appreciated.
Excellent dental practice, good service, with staff who are approachable and kind. Safe and secure with a superb dentist who knows medically what to do and does it well. Recently had to have emergency treatment. Seen within a few hours, the appointment was successful and everyone incredibly kind and professional.... More
Excellent dental practice, good service, with staff who are approachable and kind. Safe and secure with a superb dentist who knows medically what to do and does it well. Recently had to have emergency treatment. Seen within a few hours, the appointment was successful and everyone incredibly kind and professional. Less
Very professional but personable at the same time. I felt I was in good hands and would highly recommend.
Always professional & patient oriented. I've had a lot of work done by Paul & have never felt left out of any decisions made regarding my treatment plans, which is so reassuring. Excellent environment & very well managed practice!... More
Always professional & patient oriented. I've had a lot of work done by Paul & have never felt left out of any decisions made regarding my treatment plans, which is so reassuring. Excellent environment & very well managed practice! Less
Professional and friendly service. Very good with children. Highly recommend.
Myself and my husband have always got first class treatment from Hannah and the hygienist . All the staff are always very helpful .
Karen is an excellent caring Hygenist, I was given a very good gentle treatment with welcome detailed advice for home care. I would very highly recommend Karen.Update: to the owner, thanks for your reply and I am pleased to discover that the loose rug has been removed from reception because I felt it presented a trip hazard.... More
Karen is an excellent caring Hygenist, I was given a very good gentle treatment with welcome detailed advice for home care. I would very highly recommend Karen.Update: to the owner, thanks for your reply and I am pleased to discover that the loose rug has been removed from reception because I felt it presented a trip hazard. Less
Seen urgently and problem dealt with very efficiently . Friendly personal and professional staff. Only deducted one star as I was seen half an hour late for my appointment and I was billed the incorrect amount!... More
Seen urgently and problem dealt with very efficiently . Friendly personal and professional staff. Only deducted one star as I was seen half an hour late for my appointment and I was billed the incorrect amount! Less
Reception staff are always helpful when arranging an appointment together with a welcoming reception on attendance. Appointments run to time and I have always had the most excellent clinical service. Thank you.... More
Reception staff are always helpful when arranging an appointment together with a welcoming reception on attendance. Appointments run to time and I have always had the most excellent clinical service. Thank you. Less
Very good. Very professional.
Usual professional service by regular experienced, helpful and welcoming staff. From receptionist to hygienist to dentist. They make you feel valued and cared for. Yes, you are paying for this service, but work done is reliable and assuring. Recommend.... More
Usual professional service by regular experienced, helpful and welcoming staff. From receptionist to hygienist to dentist. They make you feel valued and cared for. Yes, you are paying for this service, but work done is reliable and assuring. Recommend. Less
Always friendly and great service.
Dentist Hannah was very reassuring and explained my treatment in a way that calmed my anxiety. She also offered ways of cosmetically improving the look of my teeth.... More
Dentist Hannah was very reassuring and explained my treatment in a way that calmed my anxiety. She also offered ways of cosmetically improving the look of my teeth. Less
Everyone is so kind and reassuring in Town House... from the moment you walk through the door. I have had a lot of trepidation about going to the dentist over the years and I'm really happy to have found The Town House and got over my fear - which is down to everyone's care and professional dentistry here. Karen, the hygienist was brilliant today; thorough and skillful.... More
Everyone is so kind and reassuring in Town House... from the moment you walk through the door. I have had a lot of trepidation about going to the dentist over the years and I'm really happy to have found The Town House and got over my fear - which is down to everyone's care and professional dentistry here. Karen, the hygienist was brilliant today; thorough and skillful. Less
I found that Iva was not as gentle as Blanka but all went well in the end
Easy to park, nice facilities, lovely staff, and the best dentist - Hannah Davies.
Very thorough Experience with hygienist Izzy. My visit was well worth while and very thorough. Recommended.
I was promptly seen and very thorough treatment with full explanation of findings and comprehensive plan for ongoing. Extremely pleasant experience care. Have rebooked a s advised... More
I was promptly seen and very thorough treatment with full explanation of findings and comprehensive plan for ongoing. Extremely pleasant experience care. Have rebooked a s advised Less
Excellent Service, Hannah always does a fabulous job with my teeth. Very helpful with appointment times.
I'm very happy with the service and prices, both my dentist and hygienist are very professional and caring!
Great first appointment at the surgery. Kept waiting for 20mins but staff apologised for the delay.
Always a pleasure to visit The Townhouse Dentist. You are looked after impeccably and efficiently.
Clear appointment schedule, kind team of people caring for your needs
Always a very good service and friendly staff. Best dentist in town.
Very friendly staff. Emily was really thorough - took time to explain everything and go through options. Very patient focused.
Brilliant practice, used them for many years, all staff are absolutely lovely. Reception staff always helpful and try and get you seen as quickly as possible. Jo, the practice nurse deserves a special mention. Hygienists very efficient and thorough. Paul Loder has been my dentist for many, many years and he is a credit to his profession, always there for you in an emergency, always reassuring, t... More
Brilliant practice, used them for many years, all staff are absolutely lovely. Reception staff always helpful and try and get you seen as quickly as possible. Jo, the practice nurse deserves a special mention. Hygienists very efficient and thorough. Paul Loder has been my dentist for many, many years and he is a credit to his profession, always there for you in an emergency, always reassuring, taking time to explain what is going to happen and, above all, very good at giving almost painless anaesthetic injections. A definite plus when you visit the dentist! Would recommend highly. Less
Have been treated at this Dentists for years and have never had any cause to complain. All the staff are very friendly and know who you are when you walk in the door, which is lovely, being treated as a person and not a number. The treatment I have had over the years has been amazing and competitively priced. I have no wish or cause to find another dentist and will continue as a patient there for... More
Have been treated at this Dentists for years and have never had any cause to complain. All the staff are very friendly and know who you are when you walk in the door, which is lovely, being treated as a person and not a number. The treatment I have had over the years has been amazing and competitively priced. I have no wish or cause to find another dentist and will continue as a patient there for as long as I am able and as long as they will have me :) Less
My appointment on Saturday with Eva went very well. Lady on reception (sorry didn't get her name) was very welcoming. I have been a patient of this practice for many years & always find everyone very kind, understanding & professional.... More
My appointment on Saturday with Eva went very well. Lady on reception (sorry didn't get her name) was very welcoming. I have been a patient of this practice for many years & always find everyone very kind, understanding & professional. Less
Had by teeth maintained by the hygienist, who did an excellent job. A visit to the dentist is not something which I enjoy, and this makes me less than an ideal patient, but I was well treated. I'm a happy and have booked another appointment, would recommend.... More
Had by teeth maintained by the hygienist, who did an excellent job. A visit to the dentist is not something which I enjoy, and this makes me less than an ideal patient, but I was well treated. I'm a happy and have booked another appointment, would recommend. Less
Very thorough and well explained check-up. Facilities were clean, light, spacious and modern. Limited hygienist availability though.
Excellent professional care from the dentist, the hygienist team and the reception team - thank you!
Friendly professional service
Yesterday I was in the gentle hands of Karen who had a particularly hard job as she couldn't use one of her electric gadgets due to my health condition. I am (almost) looking forward to seeing her again... More
Yesterday I was in the gentle hands of Karen who had a particularly hard job as she couldn't use one of her electric gadgets due to my health condition. I am (almost) looking forward to seeing her again Less
Lovely staff and great service
Great treatment in lovely, relaxed conditions. Everyone is very polite and professional.
Support staff are very friendly, polite and helpful in managing appointments for my 3 children and I. The dental and hygiene staff are usually always on time, they explain everything well, provide suggestions that are economically accessible and are clear on follow up requirements! I would definitely recommend.... More
Support staff are very friendly, polite and helpful in managing appointments for my 3 children and I. The dental and hygiene staff are usually always on time, they explain everything well, provide suggestions that are economically accessible and are clear on follow up requirements! I would definitely recommend. Less
Excellent dental practice, clear consultations, clear pricing structure and clinicians are easy to talk to. Hannah is a skilled dentist.
Warm and very professional treatment
Warm and welcoming staff, always professional, lovely environment, would recommend
Very good service all round. Friendly receptionists and very good dentistry, would definitely recommend a visit!
Friendly, helpful and I have been going to Paul for many years. I have also known Jo for many years and she has always been so helpful. Thank you!
Appreciate looked after , so well
So very welcoming, constant reassurances whilst having treatment. Very gentle and excellent workmanship. I wouldn’t go anywhere else
An excellent dental practice, first class treatment.
Could not be happier over the way the team has looked after me. The advice given has been spot on and I would throughly recommend Paul and the team at Matlock Road.... More
Could not be happier over the way the team has looked after me. The advice given has been spot on and I would throughly recommend Paul and the team at Matlock Road. Less
I've been going to this practice for a few years now and I trust them implicitly. Hannah, my dentist, is very transparent and talks me through anything I may have to get done. Overall, all of the staff are super friendly and professional. A special mention to the practice manager, Jo, who is extremely warm and empathetic.... More
I've been going to this practice for a few years now and I trust them implicitly. Hannah, my dentist, is very transparent and talks me through anything I may have to get done. Overall, all of the staff are super friendly and professional. A special mention to the practice manager, Jo, who is extremely warm and empathetic. Less