2026-05-06T14:30:05.874Z

Jerome was great to work with. Each step of the process, from ordering, to payment, to use, to the return, were all very easy and seamless. The videos Jerome sends along are also very detailed and helpfull in explaining the use and return process. Overall I am execptionally pleased with Jermome and Recovery Rentals and would not hesitate to rent a GameReady again if needed.

2026-05-04T14:09:26.158Z

There is no better Cooling product than a game ready. Needed one and so glad I found Jerome at Revovery rentals. Called and called back in 3 minutes. Less than 10 minutes later, I had paid and the machine was on its way and received two days later. Super easy to send back and definitely worth the money

2026-03-09T20:46:07.142Z

Jerome was AWESOME and the Game Ready machine was very effective after my wife's total knee replacement. Highly recommend! 5 Stars is not enough!!!

2026-02-26T20:12:05.510Z

Dr. Thomas Ebalo: I only use Game Ready machines. They are the Ferrari's of ice machines. I have personally used them many times, from my knee replacement to a recent wrist reconstruction surgery. Jerome was so professional, honest and especially clear communication, over and above what one usually expects. STOP searching, and just call Jerome. God Bless

2026-02-20T17:14:20.822Z

Recovery Rentals made the rental process for the Game Ready icing machine very simple. Was great for my knee replacement recovery!

2026-02-05T16:45:05.030Z

This was a game changer for me! Jerome did an outstanding job explaining how to use and made it very simple to get it and to return it. I would recommend for anyone having a knee replacement!!

2026-02-04T18:48:56.253Z

Jerome is a super communicator. He was patient, thorough and very helpful. I had an excellent experience with him and the product

2026-02-02T11:21:14.042Z

Jerome L. is the definition of exceptional customer service. From start to finish, he went above and beyond his call of duty to ensure I received my equipment on time and without any stress. His communication was outstanding — he was consistently available, responsive, and proactive every step of the way.Jerome was professional, kind, and genuinely invested in making sure everything went smoothly. He didn’t just do his job — he owned it. He is an absolute asset to Recovery Rentals and represents the company with integrity, care, and excellence.If every company had a Jerome, customer service would be a dream. Thank you, Jerome, for setting the bar so high!