based on 139 reviews
Atrocious, if I could give it zero I would! Customer service was brash and the cashier looked shady. There are better options out there!
This pharmacy doesn’t have a clue about what great customer service is.
This is the worst Pharmacy company in the world.Literally!They provide horrible customer service.The outsource company they use to receive their phone calls is terrible.And the turn around time from the tiny the doctor sends a prescription to them and when they actually contact you about it takes days.... More
This is the worst Pharmacy company in the world.Literally!They provide horrible customer service.The outsource company they use to receive their phone calls is terrible.And the turn around time from the tiny the doctor sends a prescription to them and when they actually contact you about it takes days. Less
Get used to having to call your doctor's office and this place 4-5 times everytime you want a prescription filled from the most apathetic, unprofessional staff ever. They claim monthly that they haven't gotten refill requests that have been sent in multiple times and the compound rx fill time is at a glacial pace. I wish there were better options in Las Vegas! You also get to wait FOREVER for ... More
Get used to having to call your doctor's office and this place 4-5 times everytime you want a prescription filled from the most apathetic, unprofessional staff ever. They claim monthly that they haven't gotten refill requests that have been sent in multiple times and the compound rx fill time is at a glacial pace. I wish there were better options in Las Vegas! You also get to wait FOREVER for someone to answer the phone as a bonus....i think 15 minutes has been my shortest wait. The last time I waited 20 minutes going from caller 4 to caller 1 only to get a message that they are too busy to answer my call at this time. If i could give zero stars, I would. :( Less
Absolutely horrible. They claimed they never got my script. I live out of state so I need it shipped and they slow walk it and even blamed the physician. If you’re sick and need a reliable pharmacy, this isn’t the place for you.... More
Absolutely horrible. They claimed they never got my script. I live out of state so I need it shipped and they slow walk it and even blamed the physician. If you’re sick and need a reliable pharmacy, this isn’t the place for you. Less
they are just simply rude here. 10/10 do NOT recommend. take your business elsewhere.
Cluster. Humans are nice but disorganized. Been three weeks without my meds now.
Really expensive-I was quoted almost $600 for a 90 day rx of a generic thyroid medication ?!! That is ridiculous
Love this Pharmacy so much! They’re always so quick to fill my prescription and the staff is always so friendly! So grateful for this Pharmacy. They have so many Holistic alternatives too! <3... More
Love this Pharmacy so much! They’re always so quick to fill my prescription and the staff is always so friendly! So grateful for this Pharmacy. They have so many Holistic alternatives too! <3 Less
The staff is always friendly and helpful, answering all my questions and quickly filling my prescriptions. The store is clean and well-stocked, and I never have to wait long. They make me feel like a valued customer every time I visit. Highly recommend!... More
The staff is always friendly and helpful, answering all my questions and quickly filling my prescriptions. The store is clean and well-stocked, and I never have to wait long. They make me feel like a valued customer every time I visit. Highly recommend! Less
Very personable people working there very knowledgeable people working there Cecile Reyes
Very professional pharmacy. Workers are very busy but they they were courteous to answers all my questions even though I was holding up their time. Really appreciate that. Thanks Melissa for being so patient with this old man!... More
Very professional pharmacy. Workers are very busy but they they were courteous to answers all my questions even though I was holding up their time. Really appreciate that. Thanks Melissa for being so patient with this old man! Less
I am writing this review to express my deep disappointment with the service at this pharmacy. Every time I visit, I receive extremely poor attention from the staff. It is truly disheartening to see employees who do not appreciate the job they have. They are consistently discourteous and behave as if customers are an inconvenience. It's a shame, as the pharmacy itself could be a valuable resource... More
I am writing this review to express my deep disappointment with the service at this pharmacy. Every time I visit, I receive extremely poor attention from the staff. It is truly disheartening to see employees who do not appreciate the job they have. They are consistently discourteous and behave as if customers are an inconvenience. It's a shame, as the pharmacy itself could be a valuable resource for the community, but the negative attitude of the staff makes it a place I would rather avoid. I hope the management takes steps to address this issue and improve the quality of service. Less
This place is horrible
This place is a giant nightmare and an embarrassment to their industry. My first trip in, the gal that came to wait on me made it very clear that she was put out having to help me. She works at a snails pace, rolls her eyes when I asked her a question and gave me a sarcastic answer as she talked down to me. The second time I went in an employee was on the phone, loudly arguing with a customer, pu... More
This place is a giant nightmare and an embarrassment to their industry. My first trip in, the gal that came to wait on me made it very clear that she was put out having to help me. She works at a snails pace, rolls her eyes when I asked her a question and gave me a sarcastic answer as she talked down to me. The second time I went in an employee was on the phone, loudly arguing with a customer, put her on hold and started yelling the “F” word saying how stupid this woman was. I was shocked! If my medicine was free I wouldn’t go back here. How do they get away with all this? There’s so many folks looking for work it’s too bad the public has to deal with these kind of unhappy, probably ungrateful employees. Less
Pharmacist was very patient with me and answered all my concerns. Also the clerk was very helpful and friendly.
Very professional. Great people to work with!
Good fast and friendly
Not impressed with this place. My wife had an important medication we were supposed to be delivered from here to Pahrump. We payed shipping and everything. This was last Wednesday.. she calls Friday to find out where the medication is. They say it’s been shipped and no tracking on it. Fast forward to this morning.. they text her saying the prescription still hadn’t been picked up. So naturally we... More
Not impressed with this place. My wife had an important medication we were supposed to be delivered from here to Pahrump. We payed shipping and everything. This was last Wednesday.. she calls Friday to find out where the medication is. They say it’s been shipped and no tracking on it. Fast forward to this morning.. they text her saying the prescription still hadn’t been picked up. So naturally we call asking how if it was supposed to be shipped? They said it was never shipped we ended up just picking it up today but y’all need to get your act together. What if it was life threatening medication? Do better!! Less
Poorly run local pharmacy. I experienced 20+ min wait times on hold and multiple transfers for a simple refill request.
Do not use this pharmacy. They mix up orders, are rude, have egos, argue on the phone, and state they don't need the business. Go to other compounding pharmacies. They had to close one location; ever wonder why?... More
Do not use this pharmacy. They mix up orders, are rude, have egos, argue on the phone, and state they don't need the business. Go to other compounding pharmacies. They had to close one location; ever wonder why? Less
This morning was my first and last time at this place! I went to Vividia Dermatology a few weeks ago and they gave me a prescription that needed to be filled here at Partell only because it was a compound medication or something like that, they also gave me a $10.00 off coupon that they give all first time patients that will need a prescription from this place, so obviously Partell Pharmacy gave ... More
This morning was my first and last time at this place! I went to Vividia Dermatology a few weeks ago and they gave me a prescription that needed to be filled here at Partell only because it was a compound medication or something like that, they also gave me a $10.00 off coupon that they give all first time patients that will need a prescription from this place, so obviously Partell Pharmacy gave them these coupons and promotions correct?? So all of this meant I just couldn’t get it at my regular CVS pharmacy…UNFORTUNATELY!! So I go into Partell this morning to get my prescription and I told the girl I had a coupon from my dermatologist, she asked if I had ever been there before and I said no. She looked at my coupon like it was counterfeit money and said, “I don’t know, cause it’s a copy.” I told her that, that was what the dermatologists office literally gave me. She went in back to talk with someone about it… like really chic, like, do you think I really knew what your coupons looked like before ever seeing the dermatologist and then spent my valuable time making a bunch of fake coupons that I can only use one time?? Get a life seriously, because when she was on the computer looking up stuff she would see I had never been there to pick anything up ever. She was completely rude and attitudinal and treating me like some scammer for no reason at all. What ridiculous customer service and I’m so glad I never have to go back there again, what a complete and utter joke. Not only did I waste my gas driving 20minutes across town, but got treated like crap when I got there. She needs some training on customer service or she shouldn’t be handling customers. If you have an issue with your lame $10.00 off coupons then you should probably talk to the source which is the dermatologists offices you allow to distribute them or don’t give them coupons anymore. Unbelievable and miserable for no reason. Less
On my last visit to my dermatologist for my yearly skin check I asked him to call me in some bleaching cream to help with some sun spots/freckles on my hairline and he told me he would call me in an RX. Not sure why it went here & not CVS, which is my pharmacy I use???I got a call from Partell pharmacy shortly after my RX was sent in asking me to call them. Once I got around to calling them back ... More
On my last visit to my dermatologist for my yearly skin check I asked him to call me in some bleaching cream to help with some sun spots/freckles on my hairline and he told me he would call me in an RX. Not sure why it went here & not CVS, which is my pharmacy I use???I got a call from Partell pharmacy shortly after my RX was sent in asking me to call them. Once I got around to calling them back I spoke to a girl who was asking me if I had an account with them & I told her "no" that I've never heard of them nor used them. I voiced to her that I had no idea why my RX got called into them? She didn't have an answer for me either. She asked me a couple more questions and asked me again if I had an account with them, I said "You've already asked me that and I don't." This was concerning like "are you not even listening to me? Are you sure you know what your doing?" lolWhen I asked about insurance she told me that they don't insurance?? Really? That's weird. She told me my RX was going to be $53.00!! YIKES!! So expensive $$$$. She asked me if I wanted to come in to pick it up or have it mailed to me for $5.00? I told her I would pick it up. She told me that when the RX was ready that they would send me a text, which would include their store hours.A couple days later I got a text from them telling me that my RX was ready & it had their store hours. It was shortly after Christmas & I had told her it would be a few days before I would be able to come pick it up when she told me that they would be processing my order. A few days had gone by & I got another text from them telling me that my RX has been ready for 5 days and that after 14 days from date of fill that they would be returning it back to the shelf.I was able to go to their store yesterday to pick it up. Place was easy to find. I saw two doors & on the left door it said to use the door on the right to get in but it was locked. I looked down further & saw another set of doors & those ones got me in. I was greeted twice by two different people upon entering that someone would be right with me. I quickly was looking around to see what they had and saw a bunch of bottles. Guessing that they were vitamins & supplements? I waited at the counter and Jessica V. came to the counter & got my info from me. She wasn't the friendliest, seemed stressed? I didn't have my FSA CC on me so I went to use my debit card. They had the capability to do the touchless system with your debit card but then it wanted me to enter my PIN # then sign for my transaction....so stupid. It defeats the whole purpose of the touchless system. Thank God there is a nice big bottle of hand sanitizer on the counter.When I get a chance I'm going to call my insurance company to see if this drug is covered, my guess since its more of a cosmetic drug that they probably don't. It is very expensive for the small amount I got. If I can't get it somewhere else thats cheaper or if its covered by my insurance then there won't be a need for me to come back here. Less
I must confess that surely she is a skilled professional trader and the best among all, as her clients all said, I saw so many positive reviews about Mrs Joan Steve and she managed my account after I Invested $4,000 and got a successful withdrawal of $18,650 within seven days of my investment, "It always seems impossible until it’s done" with Mrs Joan your hard earned money is 100% secured and Sa... More
I must confess that surely she is a skilled professional trader and the best among all, as her clients all said, I saw so many positive reviews about Mrs Joan Steve and she managed my account after I Invested $4,000 and got a successful withdrawal of $18,650 within seven days of my investment, "It always seems impossible until it’s done" with Mrs Joan your hard earned money is 100% secured and Safe You can contact her via Email:[email protected] WhatsApp:+15186295574 Less
Unbelievable service and super fast delivery. My Dr. is in Texas and wrote the prescription for new pharmacy in Vegas. They made the formulation and delivered to me within two days. Not the old usual week filled with lies of when it was sent etc. I highly recommend this pharmacy for any of your needs. Superb service and outstanding medicine, thank you kindly. Kudos!!!... More
Unbelievable service and super fast delivery. My Dr. is in Texas and wrote the prescription for new pharmacy in Vegas. They made the formulation and delivered to me within two days. Not the old usual week filled with lies of when it was sent etc. I highly recommend this pharmacy for any of your needs. Superb service and outstanding medicine, thank you kindly. Kudos!!! Less
This was the worst pharmacy I have ever felt with!! My dog has been out of her meds for 9 days!! The guy just delivered it, rang the doorbell and then threw it against the door And then ran away!! I looks like someone stepped on it. I placed the order on November 13 th and just now recieved.... More
This was the worst pharmacy I have ever felt with!! My dog has been out of her meds for 9 days!! The guy just delivered it, rang the doorbell and then threw it against the door And then ran away!! I looks like someone stepped on it. I placed the order on November 13 th and just now recieved. Less
If I could give them zero stars I would. The professionalism is horrible.
What a great joy in my heart to share this to the entire public on how Dr Bleble cured me from herpes1&2 with his herbs, I never believe it will work because the doctors keep saying there is no cure but I was desperate and needed to get this thing out of my body. I saw a comment online testifying how Dr Bleble cure her from herpes and HPV and i contact Dr Bleble and explain my problem to him and ... More
What a great joy in my heart to share this to the entire public on how Dr Bleble cured me from herpes1&2 with his herbs, I never believe it will work because the doctors keep saying there is no cure but I was desperate and needed to get this thing out of my body. I saw a comment online testifying how Dr Bleble cure her from herpes and HPV and i contact Dr Bleble and explain my problem to him and he prepare the cure and send it to me through UPS,which i used it just the way He instructed me and thank God today am a beneficiary to these cure. I went to my doctor for a checkup after 7days of taking the herbs and I was tested Herpes1&2 negative and my doctor told me that the virus is completely gone from my system. So i will tell you all who are looking for a cure to his/her HIV/AIDS and HERPES that Dr BleBle took research before he could finally get the solution to it and a lot of people are benefiting from him right now. He also cured my Uncle and his wife from HPV. Dr Bleble heals with natural herbs. Please i urge you to contact him now through his email address: [email protected] or WhatsApp him on +2347057034263 . And also he is specialize in curing HIV/AIDS, HERPES, HPV, HSV1&2, COLD SORE, CANCER of all kind,DIABETES and so many other infections. Less
They might be okay but I'm upset that they don't take new pain patients tired of looking for a pharmacy to feel better... ugh
They no longer have a one hole click dispenser, now they only carry a 5 hole. Which gives you 5x the amount of medicine. So good luck with that. They said they will no longer carry the one hole again.... More
They no longer have a one hole click dispenser, now they only carry a 5 hole. Which gives you 5x the amount of medicine. So good luck with that. They said they will no longer carry the one hole again. Less
This is genuinely the worst pharmacy I’ve ever used they constantly mess up, keep terrible records and make getting extremely important medications ridiculously hard due to their own errors, if you can avoid using this pharmacy at all costs... More
This is genuinely the worst pharmacy I’ve ever used they constantly mess up, keep terrible records and make getting extremely important medications ridiculously hard due to their own errors, if you can avoid using this pharmacy at all costs Less
After eight hours of waiting, I came to take the medicine, and the pharmacy manager told me, Your medication is not ready. It takes between 48 and 72 hours. There is no sign saying that, but there's an exception: if you pay $10 extra over the price of the medication, you can take it now. I couldn't believe what I heard. The owner of this place is greedy and loves to make money on people's pain.Lo... More
After eight hours of waiting, I came to take the medicine, and the pharmacy manager told me, Your medication is not ready. It takes between 48 and 72 hours. There is no sign saying that, but there's an exception: if you pay $10 extra over the price of the medication, you can take it now. I couldn't believe what I heard. The owner of this place is greedy and loves to make money on people's pain.Look at the Google review for this company, and I can Tell there’s definitely something wrong with it. Where people are treated in a way that does not respect their humanity, Nevada's license division should look at those individuals. Less
Best pharmacy around !
Omg I wish I found them years ago. Friendly staff, quick service and always have meds available
Outstanding Pharmacy I highly recommend for superior service.
My UCLA doctor called a prescription in that need to be formulated. It wasn’t covered by my Insurance, but I believe Partell‘s price was very fair. Customer service was excellent and they deliver the prescription right to my door at no extra charge! I needed to call them and they answered the phone immediately and I had a courteous helper on the phone. Best pharmacy in LV-Close to Henderson, sits... More
My UCLA doctor called a prescription in that need to be formulated. It wasn’t covered by my Insurance, but I believe Partell‘s price was very fair. Customer service was excellent and they deliver the prescription right to my door at no extra charge! I needed to call them and they answered the phone immediately and I had a courteous helper on the phone. Best pharmacy in LV-Close to Henderson, sits right on Eastern. Less
They are very unprofessional they kept giving me the wrong size syringe and not properly storing my compound prior to me picking it up. No one lets you know when medicine is ready half the time even though you are suppose to receive a text. The only reason I gave 2 stars and not 1 is the one pharmacist tries to help.... More
They are very unprofessional they kept giving me the wrong size syringe and not properly storing my compound prior to me picking it up. No one lets you know when medicine is ready half the time even though you are suppose to receive a text. The only reason I gave 2 stars and not 1 is the one pharmacist tries to help. Less
Got accused of being a Junkie by Jeff. Really appreciate that! Like I somehow chose to become a chronic pain patient. The reality is if you have any type of pain meds you should choose to go somewhere else. L45S1 ALIF Fusion (which failed and left my back worse than before) but yeah clearly Jeff (playing god) has the final say on my personal condition. Glad to know that pharmacists are now mds, ... More
Got accused of being a Junkie by Jeff. Really appreciate that! Like I somehow chose to become a chronic pain patient. The reality is if you have any type of pain meds you should choose to go somewhere else. L45S1 ALIF Fusion (which failed and left my back worse than before) but yeah clearly Jeff (playing god) has the final say on my personal condition. Glad to know that pharmacists are now mds, and nps…! Less
I’ve been going to PARTELL PHARMACY for a few years now. They have a very friendly and knowledgeable team. I love their selection of vitamins. My holistic doctor recommended PARTELL. I will never go back to using unethical pharmacy like Walgreens.... More
I’ve been going to PARTELL PHARMACY for a few years now. They have a very friendly and knowledgeable team. I love their selection of vitamins. My holistic doctor recommended PARTELL. I will never go back to using unethical pharmacy like Walgreens. Less
Great place for your supplement needs!!! Staff is very friendly, helpful & very knowledgeable!!
The best service always a pleasurer calling my rx to get filled thanks a lot and keep up the good work Partell :)
Super happy with there service every time I call I am able to get my rx fill and deliver right away... love there customer service.
Best customer service always a pleasure calling to get my stuff refill so easy and quick.
It’s a neat reputable pharmacy plus the pharmacists and staff provide quick dependable and easy service
Fast and efficient service. The pharmacists were kind and friendly!
I needed a medication that my normal pharmacy didn’t carry. My doctor recommended this pharmacy. I was able to get delivery and receive my medication in a timely manner without ever visiting this location. I appreciated this as I live 25 minutes from this pharmacy. The customer service over the phone was great!... More
I needed a medication that my normal pharmacy didn’t carry. My doctor recommended this pharmacy. I was able to get delivery and receive my medication in a timely manner without ever visiting this location. I appreciated this as I live 25 minutes from this pharmacy. The customer service over the phone was great! Less
Wow this pharmacy is amazing. They are efficient on getting all my medicine and vitamins in a timely manner. They go the extra mile to even find substitutes if what I am looking for no longer available. Staff are really friendly. I would highly recommend.... More
Wow this pharmacy is amazing. They are efficient on getting all my medicine and vitamins in a timely manner. They go the extra mile to even find substitutes if what I am looking for no longer available. Staff are really friendly. I would highly recommend. Less
Everyone at Partell is knowledgeable and helpful. 😀
Awesome service and products!
I love compound pharmacies, they are the future of patient focused care. Partell Pharmacy is committed to wellness, with emphasis on helping patients get better with customized compound medications. Can't wait for their new pharmacy app to open up and the location is great, parking is easy. Five stars!... More
I love compound pharmacies, they are the future of patient focused care. Partell Pharmacy is committed to wellness, with emphasis on helping patients get better with customized compound medications. Can't wait for their new pharmacy app to open up and the location is great, parking is easy. Five stars! Less
I tried to get my refill via the app and it would not let me get to payment info? I called and was told I had to verbally give them my cc info. Who does that? I will NOT give my cc info over the phone when I am out of state. So I will get meds elsewhere. Would you give all of your account info via a phone call? Don't do it. The person you are speaking to has your info. JS.... More
I tried to get my refill via the app and it would not let me get to payment info? I called and was told I had to verbally give them my cc info. Who does that? I will NOT give my cc info over the phone when I am out of state. So I will get meds elsewhere. Would you give all of your account info via a phone call? Don't do it. The person you are speaking to has your info. JS. Less
Not sure what the hangup was, but it took 2 weeks and numerous unanswered phone messages to get a prescription filled. Finally reached live help and had it the same day.... More
Not sure what the hangup was, but it took 2 weeks and numerous unanswered phone messages to get a prescription filled. Finally reached live help and had it the same day. Less
Great helpful folks.
Place can fill prescriptions but doesn’t take insurance, wish I knew that before I stopped by. This Pharmacy was close to my son’s doctor. 😕
Have been going here for years. Had given them 5 stars, but today the little girl at the cash register was one of the rudest people o have ever encountered. Mayra needs some lessons in customer service.... More
Have been going here for years. Had given them 5 stars, but today the little girl at the cash register was one of the rudest people o have ever encountered. Mayra needs some lessons in customer service. Less
Took my $$$$$, have yet to recieve my medications. Its been 5 days. Unable to talk to a person after the initial callback ..someone calls to go over the list of meds that your dr. has recommended, they get your card number, tell you the pharmacist will send u a tracking number within 48 hours . That is the last time you can actually speak to a person. I have called every day several times and no... More
Took my $$$$$, have yet to recieve my medications. Its been 5 days. Unable to talk to a person after the initial callback ..someone calls to go over the list of meds that your dr. has recommended, they get your card number, tell you the pharmacist will send u a tracking number within 48 hours . That is the last time you can actually speak to a person. I have called every day several times and no one has returned my call or text. Am diputing the charges now! DO NOT USE THIS PHARMACY Less
Great place! No problems getting my prescriptions filled.
Very helpful when i called! Thank you!
They never pick up the phone. Trying to contact someone or anyone in the Pharmacy got me nowhere. I will never deal with them again.
very bad will not answer phone and been customer for years
They usually don't answer the phone during open business hours. The male pharmacist that works there is rude and intimidating when you do get him on the phone. I asked for them to fax my prescriptions to my local pharmacy, and they never did so. Now they say they don't have the prescriptions anymore. Don't use this pharmacy, not trustworthy.... More
They usually don't answer the phone during open business hours. The male pharmacist that works there is rude and intimidating when you do get him on the phone. I asked for them to fax my prescriptions to my local pharmacy, and they never did so. Now they say they don't have the prescriptions anymore. Don't use this pharmacy, not trustworthy. Less
Few places you can find pharmaceutical grade supplements💯
I don't do reviews however I feel so much gratitude that this review is merited. I have been a customer of Partell Pharmacy for over 3 years and I am just so happy with everything A to Z including the kitchen sink!!! Lol!! Parnell has never disappointed me and has always gone over and above JUST BECAUSE that is who they are. Thank you Partell for caring, for getting it right each and every time a... More
I don't do reviews however I feel so much gratitude that this review is merited. I have been a customer of Partell Pharmacy for over 3 years and I am just so happy with everything A to Z including the kitchen sink!!! Lol!! Parnell has never disappointed me and has always gone over and above JUST BECAUSE that is who they are. Thank you Partell for caring, for getting it right each and every time and for doing all you can to assist those of us who want to he as healthy and natural as we can be. I love Partell!! Give them a try and you too will love Partell!! Less
Excellent, quick service. Answered my questions patiently!
I am incredibly impressed with Partell Speciality Pharmacy’s service. When filling my prescription they informed me that they were extraordinarily busy, but would see that they got my medicine to me. During this time of filling it they maintained good communication and did their best to fill it in a timely manner. I was impressed with their customer service, especially given how overloaded they a... More
I am incredibly impressed with Partell Speciality Pharmacy’s service. When filling my prescription they informed me that they were extraordinarily busy, but would see that they got my medicine to me. During this time of filling it they maintained good communication and did their best to fill it in a timely manner. I was impressed with their customer service, especially given how overloaded they are. I will definitely fill my next prescription with them, even if it means it takes slightly longer to get it, because their business model is one I want to support- they go above and beyond the average pharmacy! Less
There are not enough curse words to describe these incompetent buffoons.
Great pharmacy speedy service. I had some tough questions and they answered them all!!! I highly recommend Partell for all your perscription needs! Very nice as well!... More
Great pharmacy speedy service. I had some tough questions and they answered them all!!! I highly recommend Partell for all your perscription needs! Very nice as well! Less
Great pharmacy I highly recommend Speedy service and knowledgeable staff. I haven’t had this kind of service in 20 years from any other pharmacy
Excellent service, reasonable prices but most important I actually got full on explanation on how to properly use my prescription medication, not just a print-out. And I could ask questions and not be talked down to NOR hear 'everything is printed in your instructions, if you have any questions call us' BS like in other 'big' pharmacies.... ! Best part of this experience is supporting a local bu... More
Excellent service, reasonable prices but most important I actually got full on explanation on how to properly use my prescription medication, not just a print-out. And I could ask questions and not be talked down to NOR hear 'everything is printed in your instructions, if you have any questions call us' BS like in other 'big' pharmacies.... ! Best part of this experience is supporting a local business rather than a branch or franchise Less
My experience at this pharmacy is always top notch. The staff is friendly and knowledgeable. So many services, especially during this covid period. Don't waste your time at some chain pharmacy!... More
My experience at this pharmacy is always top notch. The staff is friendly and knowledgeable. So many services, especially during this covid period. Don't waste your time at some chain pharmacy! Less
The people are great and kind and accessible. <3 Glad to have smart folks who are willing to help.
All I can say is WOW! Yes, here's a pharmacy that cares about you! They're busy and that's a good sign. The staff is friendly. If I have a question, they answer it. I'm treated with respect and that's important!... More
All I can say is WOW! Yes, here's a pharmacy that cares about you! They're busy and that's a good sign. The staff is friendly. If I have a question, they answer it. I'm treated with respect and that's important! Less
Great service and they truly care about you. I had covid and they overnighter me zinc and didn't charge me extra. They also spoke to my husband when I was hospitalized to provide direction for my care. They made me feel like I would be better in no time.... More
Great service and they truly care about you. I had covid and they overnighter me zinc and didn't charge me extra. They also spoke to my husband when I was hospitalized to provide direction for my care. They made me feel like I would be better in no time. Less
I can't tell you how much I appreciate you all taking the time to address my concerns and going out of your way to help me. We need more people like you right now!... More
I can't tell you how much I appreciate you all taking the time to address my concerns and going out of your way to help me. We need more people like you right now! Less
Very knowledgeable, take the time to explain direction. Very thorough
Friendly & knowledgeable staff, expect wait times for filling Rx as they are slammed due to covid meds being unavailable elsewhere. I’m super grateful they are stocked and filling my meds. Thanks, Partell!... More
Friendly & knowledgeable staff, expect wait times for filling Rx as they are slammed due to covid meds being unavailable elsewhere. I’m super grateful they are stocked and filling my meds. Thanks, Partell! Less
I was introduced to Partell a few months ago and I am so pleased. My old pharmacy was struggling to keep employees and Covid was crushing them. Partell has been excellent at taking my calls answering my questions and helping me find less expensive alternatives. They even took time to review my medical prescriptions and suggested natural supplements that compliment the medical side. Kinda a 1-2 p... More
I was introduced to Partell a few months ago and I am so pleased. My old pharmacy was struggling to keep employees and Covid was crushing them. Partell has been excellent at taking my calls answering my questions and helping me find less expensive alternatives. They even took time to review my medical prescriptions and suggested natural supplements that compliment the medical side. Kinda a 1-2 punch to help me improve my health. I really feel like they do care about me...NEVER FELT THAT WAY WITH THE NATIONAL PHARMACY CHAINS!!! Less
This pharmacy is inefficient and unfriendly. Had to switch pharmacies due to lack of communication and lack of returned calls. Thankfully I was able to find a pharmacy closer to me and who are friendlier to their customers. Avoid this pharmacy!!!... More
This pharmacy is inefficient and unfriendly. Had to switch pharmacies due to lack of communication and lack of returned calls. Thankfully I was able to find a pharmacy closer to me and who are friendlier to their customers. Avoid this pharmacy!!! Less
Long delays, surly at best customer service, lying about prescription arrivals and a lack of consideration for customers and making up excuses for the Rx not being done......I am now 5 days without my meds and I was told that because I called it in 2 days before it was due that they could not start filling it until the day it was due. I talked to Chris and Mike but they all have the same script t... More
Long delays, surly at best customer service, lying about prescription arrivals and a lack of consideration for customers and making up excuses for the Rx not being done......I am now 5 days without my meds and I was told that because I called it in 2 days before it was due that they could not start filling it until the day it was due. I talked to Chris and Mike but they all have the same script to read from........done...done...done.....never again. Less
Excellent service! I'm so thankful I discovered this pharmacy in Las Vegas. Jeff and his staff went above and beyond in regards to my specific situation, whereas the other pharmacies I had reached out to were uncaring and unhelpful. I don't often leave reviews, but dealing with Partell was an amazing five-star experience I felt the need to share.... More
Excellent service! I'm so thankful I discovered this pharmacy in Las Vegas. Jeff and his staff went above and beyond in regards to my specific situation, whereas the other pharmacies I had reached out to were uncaring and unhelpful. I don't often leave reviews, but dealing with Partell was an amazing five-star experience I felt the need to share. Less
Rude, disrespectful, unprofessional. I'm also a delivery driver contracted with partell. Was not expecting to be treated this way by a business partner. Obviously they had no clue... More
Rude, disrespectful, unprofessional. I'm also a delivery driver contracted with partell. Was not expecting to be treated this way by a business partner. Obviously they had no clue Less
I buy my kid's medicine from this place, they always have it in stock even when other pharmacies don't and they deliver!
Horrible horrible horrible service!! Constant delays in trying to get a prescription filled..... never a delivery on time. I've tried refilling 5 days in advance just so their hiccups will not interfere with me taking my medicine, but now running into 7 days delay!! And, now they are closed on Saturdays!! Anyone have a suggestion for a better organized pharmacy, I'm definitely switching.... More
Horrible horrible horrible service!! Constant delays in trying to get a prescription filled..... never a delivery on time. I've tried refilling 5 days in advance just so their hiccups will not interfere with me taking my medicine, but now running into 7 days delay!! And, now they are closed on Saturdays!! Anyone have a suggestion for a better organized pharmacy, I'm definitely switching. Less
Them Working slow and sloppy
Patients should not have give their credit card information just for a copay invoice needs to be mailed to patients for payment to much fraudulent going on mail invoices 😠😠... More
Patients should not have give their credit card information just for a copay invoice needs to be mailed to patients for payment to much fraudulent going on mail invoices 😠😠 Less
Refused to fill my prescription amount despite the doctors request. Do your job and fill the prescription—let the doctor determine the rest, you aren’t qualified to.... More
Refused to fill my prescription amount despite the doctors request. Do your job and fill the prescription—let the doctor determine the rest, you aren’t qualified to. Less
Filled my testosterone prescription incorrectly for 8 months! Directions to apply twice as much product as was prescribed -- serious consequences to my body, my relationships, my mood, and my overall health until I realized and could document the error. NOT the first problem I've had with them this year -- probably the 6th.... More
Filled my testosterone prescription incorrectly for 8 months! Directions to apply twice as much product as was prescribed -- serious consequences to my body, my relationships, my mood, and my overall health until I realized and could document the error. NOT the first problem I've had with them this year -- probably the 6th. Less
Extremely disappointed with the main leader/boss of this establishment, have been a faithful customer for many years starting with original brick and mortar location on Eastern Blvd, when they opened the one on West Charleston we switched because it was closer to home then this pharmacy went through changes and closed do we opted to return to Eastern location. Only two compounds which always purc... More
Extremely disappointed with the main leader/boss of this establishment, have been a faithful customer for many years starting with original brick and mortar location on Eastern Blvd, when they opened the one on West Charleston we switched because it was closer to home then this pharmacy went through changes and closed do we opted to return to Eastern location. Only two compounds which always purchasing, one day there was a mistake on a refill and gave us the incorrect item which we brought to there attention and they took it back and refunded us which I thought was appropriate and just, looking at our history this item never filled with them. Then we were told they could no longer fill one of the compounds so we had to go elsewhere, now the new pharmacy closed after 3 years do tried partell once more and was told yes they can by Marcus but when speaking the next day was told we were kicked out by boss and he never bothered calling us with explination. When I called back asking for explination was told because of the one mishap and boss would have nothing of that and will not speak with us, very unjust and unprofessional! What a way to treat faithful customers of years of business. Less
I used this pharmacy for a compound rx and they were fine. I had to call them and they answered the phone both times and the lady was very nice and helpful. The only thing I can fault them for was not calling me to tell me the rx was ready.... More
I used this pharmacy for a compound rx and they were fine. I had to call them and they answered the phone both times and the lady was very nice and helpful. The only thing I can fault them for was not calling me to tell me the rx was ready. Less
Went to their West side location which is printed on the card I JUST GOT and it was an empty building. No note. Nothing. Not driving to Henderson from Summerlin. Update your cards and tell the doctors who refer to you please. Waste of time... More
Went to their West side location which is printed on the card I JUST GOT and it was an empty building. No note. Nothing. Not driving to Henderson from Summerlin. Update your cards and tell the doctors who refer to you please. Waste of time Less
I don't know how the actual pharmacy is yet because THEY DON'T ANSWER THEIR PHONE. I don't want to drive there if they can't fill my Rx and I've called them 17 times throughout the day and they just don't answer. Recording says they are "with another customer." Well good for them having enough customers all day that they can't answer the phone or return a voicemail. I guess they don't need my bus... More
I don't know how the actual pharmacy is yet because THEY DON'T ANSWER THEIR PHONE. I don't want to drive there if they can't fill my Rx and I've called them 17 times throughout the day and they just don't answer. Recording says they are "with another customer." Well good for them having enough customers all day that they can't answer the phone or return a voicemail. I guess they don't need my business. Less
Had to go here to get a special medication made. It did take a while but in all reality I was able to get what I needed.
Every time I have had the displeasure of dealing with this pharmacy they have messed up the prescription. Wether its for delivery or pickup there is always a issue. I have dealt with several managers and office staff and they always apologize but nothing is ever changed. The worst part is the medication is for my one year old son. Do yourself a favor and DO NOT USE THIS PHARMACY!!!!... More
Every time I have had the displeasure of dealing with this pharmacy they have messed up the prescription. Wether its for delivery or pickup there is always a issue. I have dealt with several managers and office staff and they always apologize but nothing is ever changed. The worst part is the medication is for my one year old son. Do yourself a favor and DO NOT USE THIS PHARMACY!!!! Less
A few months ago I would have given them 5 stars and said they were the best. They’ve really been great over the last few years that I’ve been using them, up until a few months ago when they closed their west side location, then it all went south. Ever since then it seems to be nothing but constant problems, confusion, and 30-40 minute wait times on hold every time I have to call to try and str... More
A few months ago I would have given them 5 stars and said they were the best. They’ve really been great over the last few years that I’ve been using them, up until a few months ago when they closed their west side location, then it all went south. Ever since then it seems to be nothing but constant problems, confusion, and 30-40 minute wait times on hold every time I have to call to try and straighten something out, which sadly is too frequently. Then after all the issues they decided to double, yes that’s right, Double the price of my medication from $30 to $60, I finally had to throw in the towel and take my business elsewhere. :( Less
I came into to get some Vitamins and Mia was amazing! She was so helpful and just made the whole experience amazing with her upbeat positive attitude! Thank you Mia! I will be back!!!!... More
I came into to get some Vitamins and Mia was amazing! She was so helpful and just made the whole experience amazing with her upbeat positive attitude! Thank you Mia! I will be back!!!! Less
Amazing pharmacy and they are always so nice and helpful!!!!!
This is the worst pharmacy I've ever dealt with. They stink. If you go to Partell, you do so at your own risk. You will not be happy. They are rude, they do not return calls, and they do not answer their phone. Don't go here. You will be one sorry puppy if you do, not to mention a sick puppy, because you will never get your medication on time. Never!... More
This is the worst pharmacy I've ever dealt with. They stink. If you go to Partell, you do so at your own risk. You will not be happy. They are rude, they do not return calls, and they do not answer their phone. Don't go here. You will be one sorry puppy if you do, not to mention a sick puppy, because you will never get your medication on time. Never! Less
Joyce was amazing, like Rockstar amazing. Walked in on a Fri. and she had my Rx available within hour. Otherwise you'd have to wait until Mon. Thanks for going above and beyond Joyce.... More
Joyce was amazing, like Rockstar amazing. Walked in on a Fri. and she had my Rx available within hour. Otherwise you'd have to wait until Mon. Thanks for going above and beyond Joyce. Less
4 years ago when we started coming to the East location I was thrilled with them. Over the past 6 or so months things have gone done hill. They don’t answer phones or return calls. Put in my request via automated service and 2 days later still not ready when I went in. It used to be you received a text confirming order and text when complete. Not any more. When I spoke with a manager he admittedl... More
4 years ago when we started coming to the East location I was thrilled with them. Over the past 6 or so months things have gone done hill. They don’t answer phones or return calls. Put in my request via automated service and 2 days later still not ready when I went in. It used to be you received a text confirming order and text when complete. Not any more. When I spoke with a manager he admittedly gave me excuses and told me there was nothing the could do since they were short handed. DONE. STEER CLEAR! 1 Star is generous. Less
I have used Partells East in the past, and never had an issue. Well, since the West location has closed I have to use the east again. My prescription was faxed in by my Doctor over two weeks ago. After several days of waiting, I tried calling several times and no one answered so I left a message. After a week and no one calling me back, I drove across town to find out about my prescription. I was... More
I have used Partells East in the past, and never had an issue. Well, since the West location has closed I have to use the east again. My prescription was faxed in by my Doctor over two weeks ago. After several days of waiting, I tried calling several times and no one answered so I left a message. After a week and no one calling me back, I drove across town to find out about my prescription. I was told it was a formula they had never made before, and that the pharmacist was going to have to figure out the formula to make my script. (Interesting. My script is for bioidentical hormones and have had these scripts done before. Nothing weird or unusual about my prescription, but, If thats the excuse you're going with, okay. Insert eye roll) So a few more days go by and I get a message on my phone saying they need payment before they can even make my prescription. Fine. so, I call again, cannot get anyone to answer the phone, so again I leave a message. I have left 3 messages since and cannot get anyone to call me back. I'm really happy that the medication I need isn't something that is life saving, otherwise I would die. Perhaps Partells Pharmacy East should hire someone who strictly answers the phones and returns calls, but that might just be to easy. I am leaving 1 star for rating, but that is only because I have to put something in order to post, otherwise I would put no stars. Less
Again....1 of the worst establishments to deal w for pharmaceuticals.i need the West location to open back up, something has to give. Hiring event? Customer service class? They Refuse to provide excellent customer service. No stars!... More
Again....1 of the worst establishments to deal w for pharmaceuticals.i need the West location to open back up, something has to give. Hiring event? Customer service class? They Refuse to provide excellent customer service. No stars! Less
The way Partell runs their business is inhumane. It takes several phone calls and numerous visits and a lot of luck to actually get your prescription filled. If you have an extra ten hours a month to fill your prescription, then this is the place for you. But if you work and have a family and don’t have time to stand in line for almost an hour SEVERAL TIMES to just get one prescription, then it’s... More
The way Partell runs their business is inhumane. It takes several phone calls and numerous visits and a lot of luck to actually get your prescription filled. If you have an extra ten hours a month to fill your prescription, then this is the place for you. But if you work and have a family and don’t have time to stand in line for almost an hour SEVERAL TIMES to just get one prescription, then it’s not. I’m taking my business to Solutions Pharmacy. Less
Incompetence. Called in an rx for 30mLs and they gave me 2mLs. How you get 2 from 30 is a sign the pharmacists lackadaisical work ethic. If you need a compounded medication for your pet, this is not the place. I’ll have to give WellCare Compounding Pharmacy a try.... More
Incompetence. Called in an rx for 30mLs and they gave me 2mLs. How you get 2 from 30 is a sign the pharmacists lackadaisical work ethic. If you need a compounded medication for your pet, this is not the place. I’ll have to give WellCare Compounding Pharmacy a try. Less
I have never dealt W so many rude and unorganized people in 1 place. I thought I was calling the "hood". They have smart mouths, they hang up the phone in your face! , they even have the audacity to show they don't care. I have had enough. It's Wednesday, I called the RX in on Monday, no call back, no RX! And I get yelled at and hung up on. I will pass this along to their superiors, I've been ... More
I have never dealt W so many rude and unorganized people in 1 place. I thought I was calling the "hood". They have smart mouths, they hang up the phone in your face! , they even have the audacity to show they don't care. I have had enough. It's Wednesday, I called the RX in on Monday, no call back, no RX! And I get yelled at and hung up on. I will pass this along to their superiors, I've been in customer service 20yrs (military) , they make Walmart look good, and that's Bad. Jeff should NOT be managing ANYTHING! Less
I wish I could rate 0 stars. Partell should lose their license. Period. They recently closed one of their compound lab facilities. Ok. Normal course of business decision. Here's the problem; they didn't plan for the disaster, they just let it run off the rails at the expense of people's health. They may have had a plan, but it was clear fairly early that it wasn't a good plan and rather than doin... More
I wish I could rate 0 stars. Partell should lose their license. Period. They recently closed one of their compound lab facilities. Ok. Normal course of business decision. Here's the problem; they didn't plan for the disaster, they just let it run off the rails at the expense of people's health. They may have had a plan, but it was clear fairly early that it wasn't a good plan and rather than doing the honorable thing and making other arrangements for patients to have their meds filled, they just let the pile get higher and higher and kept putting people off. I can't imagine how many patients were running around Vegas without their medication. Forget about the fact that the staff was less than supportive, informative or helpful, the real crime was that they didn't do the right thing for their patients. They knew this was coming. There wasn't act of God that washed away one of their facilities. They should have been prepared and when it was clear that they weren't, they should have proactively send the scripts to other pharmacies in the area. They should have done as much of the work as possible as a service. I have never written a bad review before for anything, but this failure by Partell did real damage to me and I am sure to many others. I think everyone should know. You have options. Use them. Less
As a pharmacist, i can tell you that this is one pharmacy that you need to avoid, customer service is HORRIBLE!
When you have been buying compounded materials from a pharmacy for years and they all of a sudden stop without informing their customers that is poor customer service. That leaves patients scrambling to try and find a new place to get their meds. If I could give them a zero rating I would !!... More
When you have been buying compounded materials from a pharmacy for years and they all of a sudden stop without informing their customers that is poor customer service. That leaves patients scrambling to try and find a new place to get their meds. If I could give them a zero rating I would !! Less
I've been dealing with this pharmacy for 4 years now, but they finally broke me. It's always been hit or miss if the person you deal with has any customer service skills. A few of them over the years have, but more often than not they have ranged from meh to condescending to downright surly.They are slow to attend to the customer counter, they don't appear to have any system for filling a prescri... More
I've been dealing with this pharmacy for 4 years now, but they finally broke me. It's always been hit or miss if the person you deal with has any customer service skills. A few of them over the years have, but more often than not they have ranged from meh to condescending to downright surly.They are slow to attend to the customer counter, they don't appear to have any system for filling a prescription in a timely or scheduled manner and have repeatedly claimed to have not received prescriptions from two different doctors when the doctors claim to have sent them in.That last one should be an aberration, but in their case it has happened multiple times in different months. Less
Don't Rip off patient money.. Increasing the price of a compound drug 150% is completely not acceptable. And you are making everyone to believe that the price increase was just 25%. The 10ml drug was $20 before and now 5ml was at $25 which is 150% raise.... More
Don't Rip off patient money.. Increasing the price of a compound drug 150% is completely not acceptable. And you are making everyone to believe that the price increase was just 25%. The 10ml drug was $20 before and now 5ml was at $25 which is 150% raise. Less
Great local pharmacy, save money on compounding. Prices are the same as the big guys but no one here makes mistakes.
Great prices clean place and most a Pharmasist Jo friendly explain all about medicine give good advices and hope for feeling better. Recomended 10+ Stars. Thanks... More
Great prices clean place and most a Pharmasist Jo friendly explain all about medicine give good advices and hope for feeling better. Recomended 10+ Stars. Thanks Less
Had a great experience with them and will be a loyal customer because of it.
Always can help me fast and very nice. Great service, thank you.
It would be nice if they did what they say ! I have been waiting for my rx since the 22nd and I was told several times it would be ready and still waiting!... More
It would be nice if they did what they say ! I have been waiting for my rx since the 22nd and I was told several times it would be ready and still waiting! Less
Great pharmacy! Thanks
Partell is the nicest, friendliest, most efficient pharmacy I've ever dealt with. I have some complicated prescriptions for my MS and ... not the most attentive neurologist....and they have always been over-and-beyond helpful in making sure my prescriptions were correct, and pleasant and courteous while doing so, even when it's a bit confusing or a pain. So pleased to have them on my side!... More
Partell is the nicest, friendliest, most efficient pharmacy I've ever dealt with. I have some complicated prescriptions for my MS and ... not the most attentive neurologist....and they have always been over-and-beyond helpful in making sure my prescriptions were correct, and pleasant and courteous while doing so, even when it's a bit confusing or a pain. So pleased to have them on my side! Less
Dropped off script at 11:30ish, was told it would be ready in about an hour and a half. Came back at 4pm and it wasn't ready, was told it would take 10 min. 4:30pm i was told it was ready except it wasn't because they mixed my name up with "Carla's"... More
Dropped off script at 11:30ish, was told it would be ready in about an hour and a half. Came back at 4pm and it wasn't ready, was told it would take 10 min. 4:30pm i was told it was ready except it wasn't because they mixed my name up with "Carla's" Less
Partell is the best Pharmacy in town and very easy to refill your prescription on the phone
I am so grateful that Partell has opened a store in Summerlin. I was happy to drive to Eastern Ave just to use Partell, but having them near home is wonderful. I love the people at Partell, they are so helpful and kind and always have patience with me. It is great to have them close to home and their facility is beautiful and easy to get to. I appreciate their approach to medicine combined wi... More
I am so grateful that Partell has opened a store in Summerlin. I was happy to drive to Eastern Ave just to use Partell, but having them near home is wonderful. I love the people at Partell, they are so helpful and kind and always have patience with me. It is great to have them close to home and their facility is beautiful and easy to get to. I appreciate their approach to medicine combined with a holistic approach. The best of both worlds. Less