2026-05-06T14:20:48.868Z

I have been working with Navigant Insurance for many years with multiple clients. Simply outstanding customer service, responsiveness, pricing and consultation. They have earned my highest recommendation.

2026-04-29T14:41:35.455Z

Merideth was very helpful and kind. Great coverage within my budget.

2026-04-28T22:23:23.237Z

The service level and attention to our details is incredible. I work with quite a few companies that do service work and this team does more than most and in a timely manner.

2026-04-28T15:56:39.302Z

Let me begin by saying if there were more stars to rate here, Navigant would get each and every one as five stars simply doesn't justify.I have known and worked with the owner for over 12-years and can vouch for his integrity, honesty, his leadership to his teams, and his attention to customer service. Mr. Wong has always demonstrated the utmost concern for his clients, assuring that Navigant will always do what's right, regardless of circumstances. We've now been introduced to Meredith in the Personal Lines division. One word - WOW! Meredith is patient, her communication is stellar, and it is clearly evident why the business is successful. Navigant has earned our trust, therefore our business, and I am confident we will continue growing with the agency- and bringing along some friends and family with us!Ricky/Meredith - the sincerest thanks for all you have done for us and our family.

2026-04-28T15:30:58.063Z

Excellent service and communication!

2026-04-28T12:46:07.769Z

Extremely responsive and goes above and beyond with excellent service!

2026-04-28T11:50:27.786Z

I switched to Navigant Insurance after realizing my previous homeowners policy lacked several critical coverages. Unfortunately, my prior policy was never proactively reviewed or reshopped, and communication was limited as I often had to follow up with questions and did not consistently receive responses. Additionally, premiums continued to increase without any explanation and I just had to deal with it as it took too long for my policy to be reshopped when I was given a response.Since transitioning to Navigant, my experience has been significantly different. Meredith consistently reaches out ahead of each renewal to review our policies, explain any pricing changes, and outline the reasons behind them. She proactively reshops our coverage before renewal notices arrive and provides thorough, transparent information that allows us to make well informed decisions. She is also highly responsive and prompt in all communications!Overall, the level of service, communication, and attention to detail has been a noticeable and appreciated improvement. Meredith is the best and I would recommend her all the time!

2025-10-23T14:37:00.133Z

I asked Meredith to review our current insurance, and I ended up already having the lowest rate for coverage. Meredith explained my options well and her recommendation, I found it very helpful.

2025-07-28T19:01:53.482Z

Have dealt with many insurance company and Navigant Insurance is by far the best. Ricky and Meredith have provided excellent customer service and always help with anything we need.

2025-05-28T18:34:53.888Z

Ricky Wong and his Staff at Navigant Insurance have been handling all of my business insurance needs for three years now and I could not be more pleased with their service. Their availability, promptness and customer service are top notch. They always go above and beyond. They truly make my job easier!

2024-09-19T19:55:27.723Z

Very knowledgeable and helpful staff. Great place to do business. Thank you Navigant insurance, we will definitely recommend your services.

2024-02-22T20:55:25.583Z

I recently called Meredith Lauer with Navigant Insurance for a Commercial Business Insurance matter. Meredith was extremely helpful and professional. Her follow-ups have been prompt to correct my error (wrong address given). I would highly recommend Meredith Lauer.

2023-10-25T15:24:03.284Z

Meredith and Ricky are very responsive and take care of our needs all year long. Just not at renewal time.

2023-09-10T01:50:31.231Z

2023-08-28T15:04:22.838Z

Amazing customer service and responsiveness. Willing to go the extra mile at all times and have been amazing to work with. Saved me quite a bit of money and were open, honest and very transparent the entire time. Highly recommend giving them a call for your insurance needs ASAP as we find ourselves in a challenging environment with rising costs. Would give them 6 stars if it was an option.

2023-08-24T20:40:16.452Z

2023-08-21T15:30:15.108Z

Meredith has been a lifesaver! She has been helpful every step of the way and is so responsive. I am grateful to have her in my corner!

2023-08-18T21:58:59.775Z

Been our insurance agents for years. Very knowledgeable, and always compares and checks coverage before any auto renewals. Highly recommend

2023-07-27T11:42:06.808Z

Ricky Wong is the best man I’ve ever met

2023-06-12T15:01:19.584Z

Absolutely the best insurance agency to do business with. They have all of the great companies and the staff is very knowledgeable , prompt and professional. My dog Jackie approves of them also!