2026-07-16T12:23:13.556Z

I had an excellent experience with this insurance agency. The staff was knowledgeable, professional, and genuinely took the time to understand my company needs. They explained my coverage options clearly, answered all of my questions patiently, and helped us find a policy that provided great protection at a competitive price.What impressed me most was their outstanding customer service. They were responsive, courteous, and made the entire process smooth and stress-free. It's refreshing to work with a team that truly cares about its clients and goes the extra mile to provide exceptional service.I highly recommend this insurance agency to anyone looking for reliable coverage and a team they can trust. They have earned our confidence, and my look forward to working with them for many years.

2026-07-16T00:29:09.789Z

Did a fine job helping me with insurance for my LLC. Responsive, practical, knowledgeable, and a fair, competitive quote.

2026-07-15T17:46:50.446Z

Ricky has performed well and is surrounded by professionals that know the insurance business. A pleasure to do business with folks that find solutions and don't give excuses.

2026-07-15T15:04:38.508Z

Our HOA has partnered for several years with Navigant Insurance to provide insurance coverage and claim services. The team at Navigant, lead by Ricky Wong, has always been very responsive to our insurance needs, and we rely heavily on their recommendations when it comes to reviewing the insurance coverage we need to protect our community.The Reserve at Cypress Creek HOA

2026-07-15T00:48:09.257Z

Ricky and the team at Navigant Insurance provide insurance coverage for my business. They take the time to answer questions and talk through our insurance coverage options. They have also been responsive when we've needed updated COIs or forms completed for customers.

2026-07-15T00:09:08.048Z

I have been working with Navigant Insurance for many years with multiple clients. Simply outstanding customer service, responsiveness, pricing, and consultation. They have earned my highest recommendation.

2026-07-14T22:51:16.580Z

Navigant Insurance Solutions, LLC is amazing. - Its President, Ricky Wong, and my Account Manager, Meredith Lauer. I have had my Homeowners, Auto, and Flood Insurance with them for years. They are reliable, knowledgeable, professional, detailed, and personable. They “shop” my Policies each year, to see if there is anything that would be better for me regarding price and coverage. If any renewal issue needs attention, they act upon it immediately. I am so grateful for their help and kindness in a complex and important area of my life. I could never thank them enough!!

2026-07-14T22:14:09.449Z

We have been quite happy with the service we have received from Navigant. The response to questions have been quick and complete with competitive pricing.

2026-07-14T18:32:56.020Z

Ricky and his team are a class act and have provided me with great coverage and immediate responses over the years.

2026-07-14T18:11:48.732Z

2026-07-14T17:57:54.674Z

We have been lovingly served by Ricky Wong and Meredith's agency for years now. Couldn't be more satisfied with their family-friendly care for our home, autos, etc.!

2026-07-14T16:56:34.354Z

2026-07-14T16:15:47.734Z

Ricky and his team did everything they could to get me and my staffing firm up to speed with the proper insurance and coverages. Highly recommend

2026-05-25T23:09:50.577Z

The best insurance company, so helpful and super knowledgeable.

2026-05-13T08:00:41.017Z

We continue to have amazing experience with Navigant. Meredith Lauer recently assisted us with our homeowner's insurance and did a fantastic job. She secured significant a discount and kept us well informed throughout the process. I depend on Navigant to handle all of our insurance needs and highly recommend others to use them as well.

2026-04-29T14:41:35.455Z

Merideth was very helpful and kind. Great coverage within my budget.

2026-04-28T22:23:23.237Z

The service level and attention to our details is incredible. I work with quite a few companies that do service work and this team does more than most and in a timely manner.

2026-04-28T15:56:39.302Z

Let me begin by saying if there were more stars to rate here, Navigant would get each and every one as five stars simply doesn't justify.I have known and worked with the owner for over 12-years and can vouch for his integrity, honesty, his leadership to his teams, and his attention to customer service. Mr. Wong has always demonstrated the utmost concern for his clients, assuring that Navigant will always do what's right, regardless of circumstances. We've now been introduced to Meredith in the Personal Lines division. One word - WOW! Meredith is patient, her communication is stellar, and it is clearly evident why the business is successful. Navigant has earned our trust, therefore our business, and I am confident we will continue growing with the agency- and bringing along some friends and family with us!Ricky/Meredith - the sincerest thanks for all you have done for us and our family.

2026-04-28T15:30:58.063Z

Excellent service and communication!

2026-04-28T12:46:07.769Z

Extremely responsive and goes above and beyond with excellent service!