based on 624 reviews
Extremely accommodating and personable! Drove a car to the dealership from another location over an hour away for us to look at! Talked us through the whole purchasing process and work with us each step of the way. Will definitely come back and refer friends for any future purchases!... More
Extremely accommodating and personable! Drove a car to the dealership from another location over an hour away for us to look at! Talked us through the whole purchasing process and work with us each step of the way. Will definitely come back and refer friends for any future purchases! Less
Absolutely a great experience. Tony was the perfect salesman for my son. He was buying his first car and both Tony and Mark were perfect. No high pressure sales tactics and did an awesome job walking him through the entire process. If the time arises we need another car, we will be retuning.... More
Absolutely a great experience. Tony was the perfect salesman for my son. He was buying his first car and both Tony and Mark were perfect. No high pressure sales tactics and did an awesome job walking him through the entire process. If the time arises we need another car, we will be retuning. Less
My husband and I had an amazing experience at Ron’s Automotive. Ricardo and Tony were great to work with. They understood our price point and didn’t try to push cars on us that were over our budget. They were knowledgeable, friendly, and down to earth. And best of all, it wasn’t intimidating like it was when we went to a larger dealership. I 100% recommend checking them out!... More
My husband and I had an amazing experience at Ron’s Automotive. Ricardo and Tony were great to work with. They understood our price point and didn’t try to push cars on us that were over our budget. They were knowledgeable, friendly, and down to earth. And best of all, it wasn’t intimidating like it was when we went to a larger dealership. I 100% recommend checking them out! Less
Brought a Xara from them and 6 weeks later the transmission went up, they did absolutely nothing to contribute to repairs.
Great experience with Amar! He was very knowledgeable and helped me find a new car for my son. Thanks for the new honda!!
@Tonyroy/@Marklevy great experience car shopping with these guys! Friendly folks that love what they do. Definitely will recommend friends and family.
Tony, Mark and Ricky made my car buying experience fantastic! Very easy, fun and knowledgeable. I left there super happy with my car and the experience. 10/10... More
Tony, Mark and Ricky made my car buying experience fantastic! Very easy, fun and knowledgeable. I left there super happy with my car and the experience. 10/10 Less
Mark, Tony and Rick made my experience at Rons Automotive so wonderful & easy. Thank you guys so much for helping me purchase my first car:)
They seem so nice, but you end up paying for a bunch of stuff that should be marked on the original price and then when something is not working they won't fix it and give you a hard time about it.... More
They seem so nice, but you end up paying for a bunch of stuff that should be marked on the original price and then when something is not working they won't fix it and give you a hard time about it. Less
They were very friendly and welcoming. They answered any question I had and were very transparent and helpful in my car buying process. It was a great place to get a first car!... More
They were very friendly and welcoming. They answered any question I had and were very transparent and helpful in my car buying process. It was a great place to get a first car! Less
I had a great experience! Everyone was friendly and helpful. Mark helped me to get the the best deal I could get, and even called me 3 days later to help me lower my interest rate even more!... More
I had a great experience! Everyone was friendly and helpful. Mark helped me to get the the best deal I could get, and even called me 3 days later to help me lower my interest rate even more! Less
Great experience! Had been searching for months for a specific vehicle. We found everything we wanted for a reasonable price. Tony was excellent to work with, very responsive and accommodating.... More
Great experience! Had been searching for months for a specific vehicle. We found everything we wanted for a reasonable price. Tony was excellent to work with, very responsive and accommodating. Less
Had a great experience with the team at Ron’s. They were very knowledgeable, and able to answer all my questions. The purchasing process was quick, and easy, and Mark was great walking me thru all my options. The vehicle was in great condition, and I really am in love with my car. Thank you guys, I am very happy with my purchase!... More
Had a great experience with the team at Ron’s. They were very knowledgeable, and able to answer all my questions. The purchasing process was quick, and easy, and Mark was great walking me thru all my options. The vehicle was in great condition, and I really am in love with my car. Thank you guys, I am very happy with my purchase! Less
Wife bought 2016 equinox back in September. She wanted to do this on her own and I’m never one to complain but when she brought it home it had a ticking noise and was told it was a normal sound by their mechanic. By January it shut off when she was driving home and it needs a motor. 105.000 miles. My wife and I are both guilty for not looking further into this but having looked up vehicle history... More
Wife bought 2016 equinox back in September. She wanted to do this on her own and I’m never one to complain but when she brought it home it had a ticking noise and was told it was a normal sound by their mechanic. By January it shut off when she was driving home and it needs a motor. 105.000 miles. My wife and I are both guilty for not looking further into this but having looked up vehicle history after the fact but the vehicle had records of 2 oil changes in 6 years and that’s it. Maybe they did their own repairs but the engine is shot , I hope these guys are members o bbb cause that’s my next complaint will be to them. I gave one star cause had to Less
This is my first car. My parents suggested the dealership and helped with looking for the car. Everyone was wonderful and very nice. The car needed some work when my parents first looked at it but the dealership did everything they promised to do to get the car ready. There was an issue when I picked up the car and again, they did everything to make it right. I have been very happy and would reco... More
This is my first car. My parents suggested the dealership and helped with looking for the car. Everyone was wonderful and very nice. The car needed some work when my parents first looked at it but the dealership did everything they promised to do to get the car ready. There was an issue when I picked up the car and again, they did everything to make it right. I have been very happy and would recommend them. My parents had always heard good things about them. Less
Best dealership I’ve ever been to! I drove over an hour to get the specific car I wanted. It had all the features I’ve been looking for and the price was unbeatable! Ron’s isn’t like other dealerships I’ve been to. With it being smaller than most, it really gave homey vibes that made me feel comfortable and the people were more like family than salesmen! Just amazing! Very polite, helpful, and mo... More
Best dealership I’ve ever been to! I drove over an hour to get the specific car I wanted. It had all the features I’ve been looking for and the price was unbeatable! Ron’s isn’t like other dealerships I’ve been to. With it being smaller than most, it really gave homey vibes that made me feel comfortable and the people were more like family than salesmen! Just amazing! Very polite, helpful, and most importantly HONEST! Tony was an amazing salesman and Mark did wonders with our numbers! 10/10 would recommend! Less
I live in New York State and found a car I wanted in Maryland at Ron's. Dealing with them out of state was easy. I then drove to Maryland and drove the vehical. Both Tony and Mark were extremely helpful in all aspects of purchasing this car. Even to the point of me calling a few days later to ask for help with the insurance. No issues, reasonably priced vehicle, and in great shape both bodywise a... More
I live in New York State and found a car I wanted in Maryland at Ron's. Dealing with them out of state was easy. I then drove to Maryland and drove the vehical. Both Tony and Mark were extremely helpful in all aspects of purchasing this car. Even to the point of me calling a few days later to ask for help with the insurance. No issues, reasonably priced vehicle, and in great shape both bodywise and mechanically. I would recommend Ron's Automotive. Less
Mark and Tony were fantastic and made the car buying process easy and fast. Thank you!!
Bought a truck today from Ron’s Automotive. Great staff and the process was very quick and easy. Highly recommend anyone considering buying a vehicle to look into this place.... More
Bought a truck today from Ron’s Automotive. Great staff and the process was very quick and easy. Highly recommend anyone considering buying a vehicle to look into this place. Less
Went to purchase a BMW the salesman was straightforward about it not being great and showed me one that ran wonderful. Much respect and welcoming.
Did that guy ever call his mom about his girlfriend
AMAZING DEALERSHIP! Nadia was an excellent sales person. She wasn't pushy at all but very helpful. Ricardo the manager was super helpful, and Mark was amazing! If you want a dealership not like the others willing to work with you, amazing cars, and have the best staff CHOOSE RONS! I drove from 2.5 hours away to get the car l wanted.... More
AMAZING DEALERSHIP! Nadia was an excellent sales person. She wasn't pushy at all but very helpful. Ricardo the manager was super helpful, and Mark was amazing! If you want a dealership not like the others willing to work with you, amazing cars, and have the best staff CHOOSE RONS! I drove from 2.5 hours away to get the car l wanted. Less
Went here to test drive a car and had been communicating with Tony for a few days beforehand. Tony was patient, kind, and CALM. I was in a crunch for time and he had the car ready to go when I got there. He was flexible and even followed up with me after. The car wasn't what I was looking for, but he did a phenomenal job!... More
Went here to test drive a car and had been communicating with Tony for a few days beforehand. Tony was patient, kind, and CALM. I was in a crunch for time and he had the car ready to go when I got there. He was flexible and even followed up with me after. The car wasn't what I was looking for, but he did a phenomenal job! Less
real easy place to get a car at they were very helpful with everything and had the exact car i wanted everything went smoothly only took 4 days to get the car... More
real easy place to get a car at they were very helpful with everything and had the exact car i wanted everything went smoothly only took 4 days to get the car Less
Had a great experiences with Ron’s Automotive, and specifically Tony! Made the car buying process as painless as possible while treating me with patience and kindness! Definitely recommend!... More
Had a great experiences with Ron’s Automotive, and specifically Tony! Made the car buying process as painless as possible while treating me with patience and kindness! Definitely recommend! Less
Thank god for this place. I got a great vehicle and wasn’t there for a whole day. I was in and out within an hour. The staff there is phenomenal .
Bought a truck with a bunch of issues they claimed to have fixed but they only replaced one side strut. I checked my brakes and ended up having to put brand new calipers on Both sides because the pistons crumbled. DO a thorough check if you buy from them or you’ll have a vehicle that nickel and dimes you.... More
Bought a truck with a bunch of issues they claimed to have fixed but they only replaced one side strut. I checked my brakes and ended up having to put brand new calipers on Both sides because the pistons crumbled. DO a thorough check if you buy from them or you’ll have a vehicle that nickel and dimes you. Less
This is by far the best experience I’ve had purchasing a vehicle! There was no pressure, haggling and the customer service was stellar. It really felt like Mark and Brian were my uncles taking their time to advise and assist me in getting my dream car. I don’t live close so Brian worked with me to get things started before I got there! Nadia and Ricky were patient and kind with my sons as they ... More
This is by far the best experience I’ve had purchasing a vehicle! There was no pressure, haggling and the customer service was stellar. It really felt like Mark and Brian were my uncles taking their time to advise and assist me in getting my dream car. I don’t live close so Brian worked with me to get things started before I got there! Nadia and Ricky were patient and kind with my sons as they waited for me to complete my paperwork. It fells like a family environment and the customer is given undivided attention! Everything went smoothly. In the future when I’m looking for my next vehicle, I will most definitely check out Ron’s first and if anyone I know is looking I’ll be sure to direct them there. It’s not only a friendly environment but the prices and quality of their vehicles are unmatched…which is why I took the drive. Thanks guys! Less
Brian Kallens was knowledgeable and made my buying experience quick and easy. He delivered my truck to my office
Excellent customer service from Bryan. Did not hassle or push us to get anything and was patient as we looked at several cars. He did not overwhelm and had most of paperwork ready when we came back next day. Mark was very friendly and informative on all paperwork we signed and made it very easy and painless as possible.... More
Excellent customer service from Bryan. Did not hassle or push us to get anything and was patient as we looked at several cars. He did not overwhelm and had most of paperwork ready when we came back next day. Mark was very friendly and informative on all paperwork we signed and made it very easy and painless as possible. Less
Ron’s automotive offers a friendly environment when looking for a car. They go over everything with you and offer all types of warranties. They actually work with all types of credit too! You will really feel comfortable and sastified leaving the lot with one of their cars. Brian was my sales rep and he was very nice and easy to talk to... More
Ron’s automotive offers a friendly environment when looking for a car. They go over everything with you and offer all types of warranties. They actually work with all types of credit too! You will really feel comfortable and sastified leaving the lot with one of their cars. Brian was my sales rep and he was very nice and easy to talk to Less
I loved there energy really nice people an mark an Brian were amazing
Thank you Brian for you're help tonight! I got a much needed upgrade with your help! I appreciate your time & effort with helping me find a great fit.
Nice selection of cars and trucks. Pricing was competitive for the market. Brian was enjoyable to work with and very helpful. Every car includes a $1495 ceramic/cosmetic/key replacement warranty. As far as I can tell, this is not listed on sites like CarGurus. It is posted on the car itself.... More
Nice selection of cars and trucks. Pricing was competitive for the market. Brian was enjoyable to work with and very helpful. Every car includes a $1495 ceramic/cosmetic/key replacement warranty. As far as I can tell, this is not listed on sites like CarGurus. It is posted on the car itself. Less
Brian along with the entire staff at Ron’s Automative provided me with a great experience when purchasing my daughters car. There was no pressure placed on me to purchase a vehicle and the process was fast and friendly. I would recommend Ron’s Automotive to anyone who is looking to purchase a vehicle.... More
Brian along with the entire staff at Ron’s Automative provided me with a great experience when purchasing my daughters car. There was no pressure placed on me to purchase a vehicle and the process was fast and friendly. I would recommend Ron’s Automotive to anyone who is looking to purchase a vehicle. Less
We recently scoured Maryland looking for a particular vehicle when we stumbled upon Ron’s automotive. Brian was honest, extremely helpful, knowledgeable, and so pleasant to work with. We were able to get the lowest price, had excellent service, and will be return customer’s so long as Brian is still there! Thank you for being a pleasure to work with!... More
We recently scoured Maryland looking for a particular vehicle when we stumbled upon Ron’s automotive. Brian was honest, extremely helpful, knowledgeable, and so pleasant to work with. We were able to get the lowest price, had excellent service, and will be return customer’s so long as Brian is still there! Thank you for being a pleasure to work with! Less
Brian at Ron’s was awesome! Worked with us to get the right car for the right price! Highly recommend anyone looking for used car! Definitely worth the trip out to see them!!... More
Brian at Ron’s was awesome! Worked with us to get the right car for the right price! Highly recommend anyone looking for used car! Definitely worth the trip out to see them!! Less
Very kind and helpful. Great experience!
Calie was an amazing help! I wasn't looking to get a car so soon into the new year, but as it does, life had other plans. Calie and the team at Ron's made my car buying experience painless, easy, and actually enjoyable. Thank you so much team!... More
Calie was an amazing help! I wasn't looking to get a car so soon into the new year, but as it does, life had other plans. Calie and the team at Ron's made my car buying experience painless, easy, and actually enjoyable. Thank you so much team! Less
Great dealer ship! I bought my first car with the help of Brain. It was a great experience, it was a bit time consuming but they made up for it! 10/10 experience... More
Great dealer ship! I bought my first car with the help of Brain. It was a great experience, it was a bit time consuming but they made up for it! 10/10 experience Less
I bought a car from Brian Kallens and am very pleased. Ron's made the process very easy and I got a good car.
I couldn’t have asked for a better experience. A personal thank you to Brian Kallens for helping me get a car when I had started to lose hope. Everyone was beyond friendly while Brian went above and beyond to help make this happen for me. I will definitely buy from them again!... More
I couldn’t have asked for a better experience. A personal thank you to Brian Kallens for helping me get a car when I had started to lose hope. Everyone was beyond friendly while Brian went above and beyond to help make this happen for me. I will definitely buy from them again! Less
Brian at Ron's Auto was great. He helped me find the exact vehicle that fit me perfectly. He was friendly and professional during the whole car buying experience. He even went above and beyond, to drive to my home to pick me up, so that I could have my 2017 Ford Explorer today/Monday 1/2/23. I will go to Brian from now on whenever I need another vehicle for myself and for my kids.... More
Brian at Ron's Auto was great. He helped me find the exact vehicle that fit me perfectly. He was friendly and professional during the whole car buying experience. He even went above and beyond, to drive to my home to pick me up, so that I could have my 2017 Ford Explorer today/Monday 1/2/23. I will go to Brian from now on whenever I need another vehicle for myself and for my kids. Less
I just went last night and got a car. Brian was very helpful and explained everything very thoroughly. I was very pleased
Fantastic experience. Everyone there is great, I purchased my Durango through Brian he was great. I highly recommend Ron’s automotive
The service here was great. I bought my car with Brian and Mark. They were very helpful through the whole process and patient as I stumbled through the clerical matters that occurred during the process. The vehicle looked and smelled like it had been thoroughly cleaned. I drove away feeling very positive about the experience.... More
The service here was great. I bought my car with Brian and Mark. They were very helpful through the whole process and patient as I stumbled through the clerical matters that occurred during the process. The vehicle looked and smelled like it had been thoroughly cleaned. I drove away feeling very positive about the experience. Less
This was the worst experience I have ever had in my 50 some cars owned in my life. They lied to me from the beginning. My 2015 GL550 had a suspension issue that they said they fixed. The light came on 2 weeks after I took possession of vehicle. And then in 90 days the engine light came on and Mercedes said I needed a new engine. Ron’s looked at it and said they couldn’t do anything bcuz I didn’t ... More
This was the worst experience I have ever had in my 50 some cars owned in my life. They lied to me from the beginning. My 2015 GL550 had a suspension issue that they said they fixed. The light came on 2 weeks after I took possession of vehicle. And then in 90 days the engine light came on and Mercedes said I needed a new engine. Ron’s looked at it and said they couldn’t do anything bcuz I didn’t get their warranty. So they either don’t look at their vehicles before selling or they sell cars knowing they have major issues. They treated me with the worst customer service and they don’t stand by their vehicles. I will not and would not refer my worst enemy to this place. They have still not cooperated in fixing what was wrong with the suspension from the beginning. I live about 100 miles from the dealer and they tell me to bring it to them to look at. I tell them what the issue is and it’s the same issue that they said they fixed but all they can tell me is they will look at it. But they didn’t do anything about the bad engine that I have and the car was purchased in July 2022. Stay away from this place. Less
Wish I would have read the reviews before going to this dealership! What a huge waste of time and a joke. Was looking for a small inexpensive SUV to have strictly for winter driving and found one with them but when we got there they apparently couldn’t find the keys for what we wanted to test drive so have us keys to another (same vehicle but more expensive) and did not make us aware of that at t... More
Wish I would have read the reviews before going to this dealership! What a huge waste of time and a joke. Was looking for a small inexpensive SUV to have strictly for winter driving and found one with them but when we got there they apparently couldn’t find the keys for what we wanted to test drive so have us keys to another (same vehicle but more expensive) and did not make us aware of that at the time we drove. We take the vehicle out and like it to come back to find out that the one we drove and liked was actually 3100 more than what we were supposed to be looking at and driving! We liked it enough that we tried to make a deal (even tho it definitely seemed shady) to have it come out as 5000 more than what it was priced from all the “fees” they add. A cosmetic reconditioning fee (595.00) which was explained as a fee for repairing dents, scratches, rust etc but the vehicle had a huge scratch on the rear drivers side that clearly had rust as well. So apparently that’s a lie and just money in their pocket. Then they throw a mechanical reconditioning fee (1895.00) which was explained as a fee that is charged for any work so it can pass inspection. And many others (not taxes, tags, etc) Either that is the cost of doing business or you mark your prices accordingly. Scam artists!! Less
For the first time, I had excellent attention, very professional. Ron's Automotive, thanks for your help thanks for everything.
Great car dealership, great customers service. wife and I went In as first time car buyers Ron’s autos staff were very welcoming. Brian was outside when we we drove in. He was very understanding of our price point and made us feel at ease. we test drove a few cars and Brian showed us a ford explorer I fell in love with. He make quick with the paperwork. Mark in finance was awesome! As first time ... More
Great car dealership, great customers service. wife and I went In as first time car buyers Ron’s autos staff were very welcoming. Brian was outside when we we drove in. He was very understanding of our price point and made us feel at ease. we test drove a few cars and Brian showed us a ford explorer I fell in love with. He make quick with the paperwork. Mark in finance was awesome! As first time buyers and us not being prepared he was amazing and patient with us as we got through it. 10/10 recommend. Will be back for my wife’s car in the future. Less
Ron’s review Initially I had a great experience and soon after it went down hill pretty fast. They underprice their vehicles then hit you with fees that you’ll never see before. They charge a mechanical reconditioning fee and a cosmetic reconditioning fee. I have bought many cars and have never seen that fee before. Regardless I still feel I paid a good price, just know you’re paying way more th... More
Ron’s review Initially I had a great experience and soon after it went down hill pretty fast. They underprice their vehicles then hit you with fees that you’ll never see before. They charge a mechanical reconditioning fee and a cosmetic reconditioning fee. I have bought many cars and have never seen that fee before. Regardless I still feel I paid a good price, just know you’re paying way more than it is listed for. When I purchased my car there were some scuffs and scratches on it. I was told it would get a full detail and I paid extra for the exogloss which was supposed to be a ceramic coating included. I went to pick up my car the following day as it was going to take them awhile to complete the work. I told them I would be at the dealership around 10am they told me no problem it would be ready. I get there and I’m told it hasn’t been completed yet. Luckily they gave me a loaner vehicle as I ubered an hour there. Not thrilled. Here is where they have decent customer service. The sales manager dropped the car off to my house since it wasn’t ready. However, he lives in my area. The very next day I look at the car because when he dropped it off it was dark. That day I take a look at the car and the scuff marks and scratches are still there. I reached back out to the sales manager regarding this and he reassured me it was detailed and he would look into it and make things right. No chance it was detailed. I detailed cars for 6 years and clearly it wasn’t taken care of. 3 weeks later I reach out again and this time nothing. I texted him and mentioned I was unhappy and I was able to remove the scratches and scuffs with compound polish and a microfiber. Took all of 5 minutes. If it was detailed a clay bar, polish, and buffer would have removed that with ease. I have not gotten a response from the sales manager and it’s pretty poor customer service for them to not provide a service I paid for. Sadly I didn’t have a great experience here. Hopefully changes are made in the near future. Less
Great service, they helped me out alot. I was very pleased.
We flew in from Georgia because of the deal they had on a QX80. Rod was a pleasure to work with from the beginning. He even met us at the airport with the car and was extremely hospitable. They made the process very efficient, knowing we had traveled so far. Mark worked with us on financing and was very detail oriented and caring. Would definitely recommend!... More
We flew in from Georgia because of the deal they had on a QX80. Rod was a pleasure to work with from the beginning. He even met us at the airport with the car and was extremely hospitable. They made the process very efficient, knowing we had traveled so far. Mark worked with us on financing and was very detail oriented and caring. Would definitely recommend! Less
Great Staff! Would definitely return.
Bought my 14 Mini Cooper and 10 RAM 2500 here. Awesome service from the sales manager Ricky and finance manager Mark.
Sold my friend a car he's owned it for 33 days and the motor blew everytime he called he gets the run around and then gets told it's been passed 30 days nothing they can do when he called multiple times before the 30 day mark and kept getting ignored! Horrible service.... More
Sold my friend a car he's owned it for 33 days and the motor blew everytime he called he gets the run around and then gets told it's been passed 30 days nothing they can do when he called multiple times before the 30 day mark and kept getting ignored! Horrible service. Less
Ron's Automotive blew away my expectations. I purchased a 2016 Jeep Cherokee Latitude Plus and the experience of buying was a breeze. The staff, including Ricky, Chad, Skyler, Rod and Mark, immedietly made me feel welcome and spoke to me as if i was a friend instead of just a customer. The car was clean, well maintained, and was at an afforable price. I will definetly be a returning customer. Th... More
Ron's Automotive blew away my expectations. I purchased a 2016 Jeep Cherokee Latitude Plus and the experience of buying was a breeze. The staff, including Ricky, Chad, Skyler, Rod and Mark, immedietly made me feel welcome and spoke to me as if i was a friend instead of just a customer. The car was clean, well maintained, and was at an afforable price. I will definetly be a returning customer. Thank you Ron's Automotive, for all that you do, and you have gained a lifetime customer. Less
Yesterday I purchased a gorgeous 2021 BMW X3. Ron and Mark Levy made the process of purchasing the vehicle seamless. They put my financial needs first and foremost. They looked out for my overall well-being instead of focusing on their bottom line. Best car buying experience I’ll probably ever have!!!!... More
Yesterday I purchased a gorgeous 2021 BMW X3. Ron and Mark Levy made the process of purchasing the vehicle seamless. They put my financial needs first and foremost. They looked out for my overall well-being instead of focusing on their bottom line. Best car buying experience I’ll probably ever have!!!! Less
Very nice staff there in making our purchase of the vehicle they took there time when going over everything with you from beginning to end I highly recommend this automotive lot to anyone who is looking for a car or truck / SUV to buy there at Ron's Automotive.... More
Very nice staff there in making our purchase of the vehicle they took there time when going over everything with you from beginning to end I highly recommend this automotive lot to anyone who is looking for a car or truck / SUV to buy there at Ron's Automotive. Less
***SCAM ALERT*** **NEW OWNERSHIP** **SAME LACK OF INTEGRITY** ◾️Absolutely DO NOT buy a car from this dealership. The MEN at this business will LIE to you, STEAL money from you, (add ghost charges after agreed upon sale price) and then sell you a car THEY WANT you to buy, even if it is USELESS to you. ◾️I needed a vehicle to pull a 15ft camper, 2700 lb dry wt. So at least 3500 lb. This was specif... More
***SCAM ALERT*** **NEW OWNERSHIP** **SAME LACK OF INTEGRITY** ◾️Absolutely DO NOT buy a car from this dealership. The MEN at this business will LIE to you, STEAL money from you, (add ghost charges after agreed upon sale price) and then sell you a car THEY WANT you to buy, even if it is USELESS to you. ◾️I needed a vehicle to pull a 15ft camper, 2700 lb dry wt. So at least 3500 lb. This was specifically spelled out to Tony. ◾️Prior to purchase I was told the 2015 Traverse had a tow package and could pull up to 5000 lb. Both UNTRUE. The salesman Tony (House) repeatedly lied to me, gave me false information about a 2015 Traverse. (purchased May 20 2022). "no longer works there" (FIRED). ◾️Neither "Chad" (sales manager) or Joe (Cline) (service manager) will help resolve my issues. ■The SERVICE provided on 9/9/2022 was NOT what was agreed upon. Joe lacks basic automobile knowledge and refused to complete the agreed upon work that was pre-paid. He repeatedly gave me false information about my vehicle and "tow package". He did not install proper wiring. ◾️Both Joe and Chad have limited information about the vehicle's sale, the paperwork is incomplete and inaccurate. When Chad reviewed my file with me he laughed in my face and said "Well you signed it". They both told numerous additional lies 9/8/22 regarding hitch placement which was added to sale price at purchase. ◾️New owner "Mr Gonzalez" has not contacted me despite asking both managers to escalate my concerns to the owner and begin arbitration. I have no choice now other than to REPORT RON'S AUTOMOTIVE and take legal action. THEY have offered no further resolution or response. ***Every website with used car reviews contains numerous complaints describing these issues; RONS AUTOMOTIVE LIED AND PADDED COSTS (for the last 40 years). DO NOT WASTE YOUR TIME OR MONEY HERE. ***The listed sale price for my vehicle was $15,800. The photo shows final price paid and extra cash required at purchase. ***Even with after market hitch installed, max towing capability is 1500 lb. It cannot pull the camper I purchased. *I will update as new information is available Less
The salesman was very nice and helpful. But do not go off of their online prices they are about $3,000 more then what they list.
Nice selection of cars with decent quality. Make sure you look them over and you'll see. They don't hide any issues vehicles might have and will work to get you credit approved and rolling the same day. Didn't feel pressured into buying and it was all a breeze trading in my car that I still owed for the one I wanted to trade up for. Great experience.... More
Nice selection of cars with decent quality. Make sure you look them over and you'll see. They don't hide any issues vehicles might have and will work to get you credit approved and rolling the same day. Didn't feel pressured into buying and it was all a breeze trading in my car that I still owed for the one I wanted to trade up for. Great experience. Less
Fantastic experience! After searching for almost 3 years for a truck I drove over an hour to find the vehicle I wanted at Ron's Automotive. It was well worth the drive. Not only did they give me an great deal on my trade-in, but Penny from Service was absolutely outstanding. I needed one minor repair and she completely checked the vehicle over and made sure everything was in top shape for insp... More
Fantastic experience! After searching for almost 3 years for a truck I drove over an hour to find the vehicle I wanted at Ron's Automotive. It was well worth the drive. Not only did they give me an great deal on my trade-in, but Penny from Service was absolutely outstanding. I needed one minor repair and she completely checked the vehicle over and made sure everything was in top shape for inspection. I really feel they valued my business and wanted to make sure everything was done to my satisfaction. Thanks again for doing such a great job! Less
Awesome experience, very friendly staff worked with me and had me in and out with a new car. Would definitely buy from here again.
I drove 2 hours to Ron’s buy a very special MINI Cooper and it was worth every minute; not only for the car but for great buying experience with the team at Ron’s Automotive. From the first call to check on the availability of the car to the purchase and close, everyone was helpful and friendly. The team worked together to make process easy and pleasant. The price of the car was excellent; howe... More
I drove 2 hours to Ron’s buy a very special MINI Cooper and it was worth every minute; not only for the car but for great buying experience with the team at Ron’s Automotive. From the first call to check on the availability of the car to the purchase and close, everyone was helpful and friendly. The team worked together to make process easy and pleasant. The price of the car was excellent; however, I would have liked that the reconditioning fee was called out in the listing like the dealer processing fee was. I recommend buying a car at Ron’s because of the people. Thanks to Ricardo for taking the time to send me pictures of the car before they were posted. Thanks to Rod for making the paperwork as easy as it could be. And a special thanks to Mark, one of the nicest people I have ever met. Less
Good prices, good people.
I recently bought my first car with the help of Skylar. It's a beautiful 2016 Hyundai Sonata SE, and it was already in top condition when I arrived at the lot. Very few exterior scratches, no dents. The interior was cleaned very thoroughly, with no smell and everything in working order. Under the hood, Ron's Auto serviced and replaced everything that they needed to do, and that was a big plus in ... More
I recently bought my first car with the help of Skylar. It's a beautiful 2016 Hyundai Sonata SE, and it was already in top condition when I arrived at the lot. Very few exterior scratches, no dents. The interior was cleaned very thoroughly, with no smell and everything in working order. Under the hood, Ron's Auto serviced and replaced everything that they needed to do, and that was a big plus in my consideration. New battery, new covers over the engine. Skylar and the rest of the fellows were very friendly and patient, and upfront and honest about what they were charging and why, as well as very flexible. Other dealers I went to before would force expensive warranties or fees or markups, but the folks at Ron's weren't about that. Instead they were willing to listen to my situation and work with me, to find the best price that worked for both of us. The other cars on the lot that I test drove were all similarly high quality and fun to drive. Of course fewer cars than other dealers, but quality over quantity. In the end I chose the Sonata at a price I am quite happy with. Also they introduced me to one of the best barbecue places I have ever been to. Less
The staff was all very pleasant and helpful. My salesperson, Rod, was new, but careful to get the paperwork done right the first time and arranged for my rental to be picked up so I was saved some trouble. Online pricing doesn’t share what all the fees will be, and there are ALOT (add 25+% of the car price to the final cost) but they worked together to stay at budget. As soon as we sat down, all ... More
The staff was all very pleasant and helpful. My salesperson, Rod, was new, but careful to get the paperwork done right the first time and arranged for my rental to be picked up so I was saved some trouble. Online pricing doesn’t share what all the fees will be, and there are ALOT (add 25+% of the car price to the final cost) but they worked together to stay at budget. As soon as we sat down, all the fees were put on the table, but I think the website could be more transparent which would make the whole experience much better. I paid more than I expected, but I’ve got a car with a good reliability rating, freshly inspected, new tires, and a 3 year warranty! I’m looking forward to getting around in my new microcar! And I would recommend this dealership for anyone wanting a reliable car from a local dealer. Less
My wife and I traded in our two vehicles here to help save some money for our baby on the way. The staff was friendly and helpful. They didn't try to upsell us on cars we weren't interested in. When we purchased the two used vehicles, they kept to their word about fixing the a/c in one car even when it turned into being a thousand dollar job! They fixed it for free. Great people and my best expe... More
My wife and I traded in our two vehicles here to help save some money for our baby on the way. The staff was friendly and helpful. They didn't try to upsell us on cars we weren't interested in. When we purchased the two used vehicles, they kept to their word about fixing the a/c in one car even when it turned into being a thousand dollar job! They fixed it for free. Great people and my best experience buying a vehicle. Less
After arriving at Ron’s last weekend to look at a Jeep and finding out it had been sold right before I got there, needless to say I was not pleased. However, Trevor and Chad immediately accommodated me with driving another Jeep they had on their lot (which was much nicer than the one I originally came to look at). Days later, after countless rounds of negotiation and endless phone calls between ... More
After arriving at Ron’s last weekend to look at a Jeep and finding out it had been sold right before I got there, needless to say I was not pleased. However, Trevor and Chad immediately accommodated me with driving another Jeep they had on their lot (which was much nicer than the one I originally came to look at). Days later, after countless rounds of negotiation and endless phone calls between myself, Trevor, and Chad, I happily traded my 2017 Audi A4 to this 2017 Jeep Wrangler. These guys went above and beyond to secure the deal and even stood behind repairing some minor door dents on the Jeep that had occurred sometime after I originally looked at the vehicle. If you are in the market for trading your vehicle or just want to upgrade your ride, check this place out first. They truly do care about their customers and don’t just treat you like another sale. Trevor especially made the entire car buying experience fun and pressure-free. Thanks again guys for my awesome Jeep. Less
The worst car buying experience I have ever had. They are nice in the beginning when you are trying to buy but once you sign the paperwork, they are totally different people. Promised work was going to be done but it was not. I would not recommend anyone to purchase a vehicle unless you want underhanded fees and get sold a pretty looking broken car.... More
The worst car buying experience I have ever had. They are nice in the beginning when you are trying to buy but once you sign the paperwork, they are totally different people. Promised work was going to be done but it was not. I would not recommend anyone to purchase a vehicle unless you want underhanded fees and get sold a pretty looking broken car. Less
Great service would come again!!
Was interested in purchasing a car, come to find out it was being used as a personal vehicle for the owners daughter miles on the car where 45,891 mind you the daughter put 700 miles on the car and was involed in a fender bender which wasn't reported on the car fax or the banks .... luckily i was blessed with a better choice and car along with dealership and didn't have to wait for repairs or ... More
Was interested in purchasing a car, come to find out it was being used as a personal vehicle for the owners daughter miles on the car where 45,891 mind you the daughter put 700 miles on the car and was involed in a fender bender which wasn't reported on the car fax or the banks .... luckily i was blessed with a better choice and car along with dealership and didn't have to wait for repairs or another inpection to be done got the car same day... Less
We’ve purchased quite a few vehicles from Ron’s over the years. In one instance, we told them what we were looking for and they found it within 24 hours. Always straightforward. Always attentive to detail. Always honest on pricing. Always competitive to unbeatable on pricing. This go around, we had no trade in and needed a vehicle immediately. It’s a tight market, and they still got us whe... More
We’ve purchased quite a few vehicles from Ron’s over the years. In one instance, we told them what we were looking for and they found it within 24 hours. Always straightforward. Always attentive to detail. Always honest on pricing. Always competitive to unbeatable on pricing. This go around, we had no trade in and needed a vehicle immediately. It’s a tight market, and they still got us where we needed to be in under 48 hours with a vehicle we are confident in, and a payment improvement to where we were with our prior vehicle. They have big dealership potential and small business customer appreciation. You will be well taken care of. Less
Very much appreciated the communication with Ricardo about the vehicle since I came from 200 miles. It car was better than I could hope for. The entire staff, including the Finance team were great. My Son will be looking at them for a purchase... More
Very much appreciated the communication with Ricardo about the vehicle since I came from 200 miles. It car was better than I could hope for. The entire staff, including the Finance team were great. My Son will be looking at them for a purchase Less
The staff was friendly but: 1. Dont believe the price online. They add thousands in fees on top. 2. Took forever to buy it 3. There were issues they said they would fix and they did not. 4. Getting the vehicles back it to get them to fix took forever. 5. I bought two vehicles, one had issues but nothing too major, just took forever to fix, second vehicle needed a whole new transmission after half... More
The staff was friendly but: 1. Dont believe the price online. They add thousands in fees on top. 2. Took forever to buy it 3. There were issues they said they would fix and they did not. 4. Getting the vehicles back it to get them to fix took forever. 5. I bought two vehicles, one had issues but nothing too major, just took forever to fix, second vehicle needed a whole new transmission after half a day of driving and they didnt cover. Less
I recently purchased a car from Ron's. They were so kind and professional and made the process so easy. Very honest and reliable dealership. Great staff. Friendly and 5 star customer service. I would buy from them again in a heartbeat. St Add photos AA £ Q rons automotive... More
I recently purchased a car from Ron's. They were so kind and professional and made the process so easy. Very honest and reliable dealership. Great staff. Friendly and 5 star customer service. I would buy from them again in a heartbeat. St Add photos AA £ Q rons automotive Less
**Real Review** Loved my experience! They acted and treated me like a neighbor. Car buying is painless with realistic and lovely folks! Thanks again, will be open to using Ron's in the future.... More
**Real Review** Loved my experience! They acted and treated me like a neighbor. Car buying is painless with realistic and lovely folks! Thanks again, will be open to using Ron's in the future. Less
Have been calling their service department for the last 3+ weeks. Multiple times a week. Even left voicemails to attempt and get a motorcycle inspected. No answer, no replies. Decided to show up only to have their tech say he didn’t have time. Motorcycle inspections take no longer than 20 mins, and their bays were empty. Ron’s never had the best reputation in this area, it’s always been a flip an... More
Have been calling their service department for the last 3+ weeks. Multiple times a week. Even left voicemails to attempt and get a motorcycle inspected. No answer, no replies. Decided to show up only to have their tech say he didn’t have time. Motorcycle inspections take no longer than 20 mins, and their bays were empty. Ron’s never had the best reputation in this area, it’s always been a flip and dip dealer, but now their service department can’t even seem to function. I wouldn’t buy a dollar from Ron’s for the price of a dime. Would not recommend even to my enemies. Less
HUGE thank you to Ricardo (Rick), Bill, Tony, and everyone at Ron's for helping my son buy his first car. They mad ethe process easy, explained everything to us, and got us in the price range we needed to be. I can't thank you enough! When it's time to replace my car, I'll definitely be going here.... More
HUGE thank you to Ricardo (Rick), Bill, Tony, and everyone at Ron's for helping my son buy his first car. They mad ethe process easy, explained everything to us, and got us in the price range we needed to be. I can't thank you enough! When it's time to replace my car, I'll definitely be going here. Less
My teenage daughter’s car tire blew out on her way to work. She was near Ron’s, so she pulled into their lot to be in a safe space. When I arrived to help her, we couldn’t find the Jack in her car. They not only let us use theirs, but they quickly put the spare on for us. Then they helped us find new tires and we set up an appointment to have them replaced. Super sweet, fast, and just plain nice!... More
My teenage daughter’s car tire blew out on her way to work. She was near Ron’s, so she pulled into their lot to be in a safe space. When I arrived to help her, we couldn’t find the Jack in her car. They not only let us use theirs, but they quickly put the spare on for us. Then they helped us find new tires and we set up an appointment to have them replaced. Super sweet, fast, and just plain nice! I know where we’ll be getting our cars serviced! Thank you so much!!! Less
I purchased a 2016 Audi A8L from Ron's. I've legitimately NEVER had a smoother car buying experience! Tony was professional, transparent, and the coolest salesman ever. The rest of the team was as well. I even found a minor issue with the underside of the car (body panel that sits under the engine) they took it to get looked at, and gave me their word in writing it'd be fixed. Most places wouldn... More
I purchased a 2016 Audi A8L from Ron's. I've legitimately NEVER had a smoother car buying experience! Tony was professional, transparent, and the coolest salesman ever. The rest of the team was as well. I even found a minor issue with the underside of the car (body panel that sits under the engine) they took it to get looked at, and gave me their word in writing it'd be fixed. Most places wouldn't do that. These guys went above and beyond!! I'd recommend them to anyone. Less
Man wat a great group of guys mark n Trevor definitely made me feel comfortable with buying a vechicle it’s like having a normal conversation with a regular human being not a snake preying on its victim I’d definitely recommend everyone give them a shot!!! SIDE NOTE TREVOR LOOKS LIKE STEVEO 😂😂😂... More
Man wat a great group of guys mark n Trevor definitely made me feel comfortable with buying a vechicle it’s like having a normal conversation with a regular human being not a snake preying on its victim I’d definitely recommend everyone give them a shot!!! SIDE NOTE TREVOR LOOKS LIKE STEVEO 😂😂😂 Less
Good people good service
Awesome business they hooked me up quick with a new car couldn't of asked for better help or service thank Ron's automotive, and shout out to Trevor and his dad for helping me through the process and everyone at Ron's automotive if you need a new or used car don't think twice about heading over to Ron's automotive one of the best dealerships out there... More
Awesome business they hooked me up quick with a new car couldn't of asked for better help or service thank Ron's automotive, and shout out to Trevor and his dad for helping me through the process and everyone at Ron's automotive if you need a new or used car don't think twice about heading over to Ron's automotive one of the best dealerships out there Less
Bought a car from them roughly a year and a half ago, and literally it's caused us problems ever since to the tune of roughly over 1/3 the car price. Essentially we had to rebuild the car, which means they know they're selling lemons! They admitted to selling us a car with a messed up part that they sneakily pushed thru inspection.... More
Bought a car from them roughly a year and a half ago, and literally it's caused us problems ever since to the tune of roughly over 1/3 the car price. Essentially we had to rebuild the car, which means they know they're selling lemons! They admitted to selling us a car with a messed up part that they sneakily pushed thru inspection. Less
I have to say this is by far the best experience that I have had buying a car. Tony and Bill were amazing. I live in Pennsylvania and looking for a car is a hassle, Tony went above and beyond at helping me buy my car even with me being far. Tony actually brought my car to me because I had no way to get to the car. Being a mother of 4 and no having transportation in York, PA is a challenge but th... More
I have to say this is by far the best experience that I have had buying a car. Tony and Bill were amazing. I live in Pennsylvania and looking for a car is a hassle, Tony went above and beyond at helping me buy my car even with me being far. Tony actually brought my car to me because I had no way to get to the car. Being a mother of 4 and no having transportation in York, PA is a challenge but they both made is worth ever penny. I would recommend Ron's Automotive to anyone because I know that you will never leave disappointed. Thank you so much Tony for everything that you have done, and Thank you Bill for working hard to get the best deal for me and my family you are fantastic at what you do. Less
I had a lot of anxiety over financing a car but Max, Mark, and Bill were AMAZING. They talked me through the details answering every question I had, worked with me on everything I needed help with, and everyone was very laid back and inviting. The service was great and I look forward to buying another car here in the future.... More
I had a lot of anxiety over financing a car but Max, Mark, and Bill were AMAZING. They talked me through the details answering every question I had, worked with me on everything I needed help with, and everyone was very laid back and inviting. The service was great and I look forward to buying another car here in the future. Less
Cars catch on fire with only 300 miles from dealership!!! They inspect their own cars, which miraculously pass inspection when they shouldn't pass. Ask around town...they have a poor reputation.... More
Cars catch on fire with only 300 miles from dealership!!! They inspect their own cars, which miraculously pass inspection when they shouldn't pass. Ask around town...they have a poor reputation. Less
They are great, hands down the best car buying experience I have ever had. They are very transparent and really willing to work with you and get you the vehicle you want…. Go to them first because I love my new car!... More
They are great, hands down the best car buying experience I have ever had. They are very transparent and really willing to work with you and get you the vehicle you want…. Go to them first because I love my new car! Less
Excellent and easy process. I flew in from Georgia and I wouldn't hesitate to buy another vehicle from them. Tony was great to work with. Stayed in communication w me every step of the way. Mark made the paperwork the absolute easiest I've ever done. And I've been in/round the car business a long time. Very happy w the it all. Thank you guys.... More
Excellent and easy process. I flew in from Georgia and I wouldn't hesitate to buy another vehicle from them. Tony was great to work with. Stayed in communication w me every step of the way. Mark made the paperwork the absolute easiest I've ever done. And I've been in/round the car business a long time. Very happy w the it all. Thank you guys. Less
Very courteous and through.
Disrespectful people
Tony was great! I wanted to see a Jetta Hybrid and he kept in touch and made me feel like it was mine already! I visited and the car was in great condition, thoroughly cleaned and work was done to it to make sure it was running smoothly. The finance guy (I forget his name. 😒) was great, too. Very kind. I would definitely recommend this place if you're looking for a car. I felt very at ease and c... More
Tony was great! I wanted to see a Jetta Hybrid and he kept in touch and made me feel like it was mine already! I visited and the car was in great condition, thoroughly cleaned and work was done to it to make sure it was running smoothly. The finance guy (I forget his name. 😒) was great, too. Very kind. I would definitely recommend this place if you're looking for a car. I felt very at ease and comfortable and I love my new used car. 👍 Less
Nice 88 ramcharger sold as described
First time buyer- and I really had no real plan, I just came across a car I loved online, and wanted to get a feel for it and see it in person so late evening I called and got scheduled for the first appointment the next day. Trevor helped me. Sent me on my way on a test drive (where I fell in love with said car which was exceptionally clean, well maintained and the car of my actual dreams). Trev... More
First time buyer- and I really had no real plan, I just came across a car I loved online, and wanted to get a feel for it and see it in person so late evening I called and got scheduled for the first appointment the next day. Trevor helped me. Sent me on my way on a test drive (where I fell in love with said car which was exceptionally clean, well maintained and the car of my actual dreams). Trevor worked with me to figure out the very best options for me, in my budget, with confidence, I left with the car of my dreams that same day. I was treated with such respect and kindness, like I was part of their family over at Rons. I cannot say enough wonderful things about Trevor, and Mark. They answered every single one of my very many questions, during and after the process and followed up to make sure I was happy- which I am. If you're in the market, Ron's is the ONLY place to go. You will not regret it Less
Did I would recommend this place Alex and Ricardo were very patient and did everything in their power to get the deal done. Was able to put and my wife back in our family car that we had for years .2012 chevy impala with very low miles for the year . Accommodated me and my wife to work around our busy schedule. Ricardo and Alex give them 5 star hope to do more business with them in future.... More
Did I would recommend this place Alex and Ricardo were very patient and did everything in their power to get the deal done. Was able to put and my wife back in our family car that we had for years .2012 chevy impala with very low miles for the year . Accommodated me and my wife to work around our busy schedule. Ricardo and Alex give them 5 star hope to do more business with them in future. Less
My overall experience was amazing. I was a first-time car buyer after the car my parents had purchased for me had died. The staff at Ron's Automotive made the process quick and stress-free. They explained every step to me and made sure I was comfortable with all of the decisions being made. I highly recommend Ron's Automotive to anyone that is looking for a smooth and friendly car purchase. I wil... More
My overall experience was amazing. I was a first-time car buyer after the car my parents had purchased for me had died. The staff at Ron's Automotive made the process quick and stress-free. They explained every step to me and made sure I was comfortable with all of the decisions being made. I highly recommend Ron's Automotive to anyone that is looking for a smooth and friendly car purchase. I will definitely be going back to them in the future, the car selection is great and the service is one of a kind! Less
Terrible, confirmed appointment to buy a car, showed up to the store and they called me to say they sold it 5 mins before I walked in to the store. Terrible business practices and don’t even have the backbone to tell customers about what’s going on... More
Terrible, confirmed appointment to buy a car, showed up to the store and they called me to say they sold it 5 mins before I walked in to the store. Terrible business practices and don’t even have the backbone to tell customers about what’s going on Less
Please DO NOT buy a car from this place!!! The price they have on their website is not the price they will sell the car for. They will charge an extra 2-3k once you get there and say it's for making sur the car runs. You can find more reviews on the BBB page where they have a repeated history on this. I paid cash for a car where they said everything was working but two days later found out the ai... More
Please DO NOT buy a car from this place!!! The price they have on their website is not the price they will sell the car for. They will charge an extra 2-3k once you get there and say it's for making sur the car runs. You can find more reviews on the BBB page where they have a repeated history on this. I paid cash for a car where they said everything was working but two days later found out the air was not working and they would not repair without me paying a discount price,. I would not buy from this company at all..... Less
Decided it was time to finance a car for my first time. Ron’s automotive was able to get me an incredible deal I couldn’t Deny and walked me through everything step by step. Couldn’t have been easier! Made my dreams come true with buying a 2012 Camaro! Incredible friendly team! Would definitely recommend this place for any first time car buyers or anyone in the car buying market in general! Was w... More
Decided it was time to finance a car for my first time. Ron’s automotive was able to get me an incredible deal I couldn’t Deny and walked me through everything step by step. Couldn’t have been easier! Made my dreams come true with buying a 2012 Camaro! Incredible friendly team! Would definitely recommend this place for any first time car buyers or anyone in the car buying market in general! Was worth the hour drive away! Less
We would like to thank Max and the entire staff at Ron's Automotive for taking the time and care they did for us on 12/4/2021 in selling us a 2018 Jeep Cherokee. This is the second car we have purchased here and we are very happy with the service and treatment we receive at Ron's. Scott Richards is a very wonderful man to do business with. He and the staff make purchasing a car much easier than... More
We would like to thank Max and the entire staff at Ron's Automotive for taking the time and care they did for us on 12/4/2021 in selling us a 2018 Jeep Cherokee. This is the second car we have purchased here and we are very happy with the service and treatment we receive at Ron's. Scott Richards is a very wonderful man to do business with. He and the staff make purchasing a car much easier than other dealers. Thank you all very much, Joe & PJ Hardtke Less
I had a fantastic experience with these guys! I'd never bought a car before, but my old 2000 Subaru Legacy had finally given up the ghost, so to speak, and I was in need of a car. I'd heard from friends that this place was great, and it turned out to be accurate! I'm really happy with the car that I got (a 2014 Subaru Impreza), and everyone was super nice. Trevor was great to work with, and so wa... More
I had a fantastic experience with these guys! I'd never bought a car before, but my old 2000 Subaru Legacy had finally given up the ghost, so to speak, and I was in need of a car. I'd heard from friends that this place was great, and it turned out to be accurate! I'm really happy with the car that I got (a 2014 Subaru Impreza), and everyone was super nice. Trevor was great to work with, and so was Mark. I'll absolutely return if I need a new-to-me car again! Less
If I could post negative stars, I would. We bought a car from them in August and it has been nothing but problems. After taking it back to them on two occasions for various issues with the check engine light and throttle, the clutch went out and I was nearly in a horrific accident. Though we hadn’t put even 200 miles on the car, they claimed it was from “wear and tear” (again, we had just bought ... More
If I could post negative stars, I would. We bought a car from them in August and it has been nothing but problems. After taking it back to them on two occasions for various issues with the check engine light and throttle, the clutch went out and I was nearly in a horrific accident. Though we hadn’t put even 200 miles on the car, they claimed it was from “wear and tear” (again, we had just bought it from them, so that’s how they sell cars, even after adding thousands of dollars to the price for “mechanical and cosmetic work”). For the clutch, they quoted a high price, but agreed to install parts we had delivered to them— they signed off on the wrong parts twice, and waited WEEKS to check if they fit. They had our car over TEN WEEKS!!!! They promised to charge us “half price” for labor, but of course that was a lie too. We just picked it up today, and guess what???? THE CHECK ENGINE LIGHT IS BACK ON. They have purposely misrepresented a vehicle for sale, lied to us on numerous occasions, and were combative and rude when I called them incompetent, in tears, begging for my vehicle (or a loaner or something to drive my daughter to school into). I have never heard of such a pathetic excuse for a mechanic, and the “manager”, Ricardo, is petty, small, and grossly inept in both dealing with customers and running a legit business. The only thing worse than having to deal with his constant stream of lies was the absolute buffoon they call their lead mechanic. He loves to try and be condescending but can’t quite pull it off as he never knows what he’s talking about. He loved to sound important, but isn’t knowledgeable or experienced enough to answer basic questions. He was also both pathetic and laughable as he screamed at me to “calm down” and “be nice” when I was literally just (politely) trying to obtain information about my car. Was I frustrated? Sure. But, unlike him, I didn’t make it personal or try attack him. The only highlight was originally our sales person, but he’s being set up for failure by shady business dealings including hiding major mechanical issues from buyers. RUN AWAY— but a car anywhere else, and for all things holy, do not let these idiots work on anything you intend to put something you care about in. Less
We recently moved to the US from Italy and we were looking to buy a small car just to get from A to B. We looked at ALOT of places and sooo many different cars, but we wanted to find somewhere that would help us with the paperwork, given our unique status and not knowing much about the laws and regulations in this regard. Tony was super helpful, kind and understanding from start to finish. He hel... More
We recently moved to the US from Italy and we were looking to buy a small car just to get from A to B. We looked at ALOT of places and sooo many different cars, but we wanted to find somewhere that would help us with the paperwork, given our unique status and not knowing much about the laws and regulations in this regard. Tony was super helpful, kind and understanding from start to finish. He helped us with the paperwork and, later, when we ran into some potential issues with the plates Mark reassured us and provided the support and guidance we needed to resolve the matter and get the plates on time. This was a new experience for Tony and Mark too, but the important thing for me was their continued communication and excellent customer service which ensured (even after I had bought the car) I had the help I needed to make sure all my documentation was in order. If you are looking at an option you like at Ron's automotive, rest assured that they will go above and beyond to meet your needs. Less
Great service and financing. Max did a fantastic job communicating with me and getting my car ready for my test drive. I highly recommend recommend Ron's Automotive.... More
Great service and financing. Max did a fantastic job communicating with me and getting my car ready for my test drive. I highly recommend recommend Ron's Automotive. Less
I recently purchased a VW Beetle from here. Being out of state Tony helped me from the start, FaceTimed me so I could see the vehicle. He made purchasing the vehicle very simple & fast. Helped to get the final price to where we needed it to be, super friendly & extremely pleasant to work with.... More
I recently purchased a VW Beetle from here. Being out of state Tony helped me from the start, FaceTimed me so I could see the vehicle. He made purchasing the vehicle very simple & fast. Helped to get the final price to where we needed it to be, super friendly & extremely pleasant to work with. Less
Great place great pepole. The had the best credit and price in town just got a 2011 dodge ram at a reasonable price . Just contact troy hill take care of you... More
Great place great pepole. The had the best credit and price in town just got a 2011 dodge ram at a reasonable price . Just contact troy hill take care of you Less
I highly recommend Ron's Automotive! My mother in law was in the market for a newer vehicle and was very nervous about buying one. Everyone at Ron's made her (plus her sister and myself since we tagged along) very comfortable. She already had financing but they were able to get her a better interest rate and lower payment. They answered all of our questions and provided great customer service!... More
I highly recommend Ron's Automotive! My mother in law was in the market for a newer vehicle and was very nervous about buying one. Everyone at Ron's made her (plus her sister and myself since we tagged along) very comfortable. She already had financing but they were able to get her a better interest rate and lower payment. They answered all of our questions and provided great customer service! Less
Called to view a vehicle and they had it cleaned and parked in front for me when I arrived. Tony was insightful and accommodating throughout the whole purchase process. They cultivate an honest and stress free purchase environment. Would highly recommend.... More
Called to view a vehicle and they had it cleaned and parked in front for me when I arrived. Tony was insightful and accommodating throughout the whole purchase process. They cultivate an honest and stress free purchase environment. Would highly recommend. Less
Let's talk about customer service! I saw a car I liked online, gave the dealership a call and spoke to a kind gentleman by the name of Tony. (Apologies if that is incorrect) I asked if he could send a few photos and he did just that. I decided that I would like to come in to test drive, so I called to schedule. By this time, the original gentleman I was speaking with left, so they let me know tha... More
Let's talk about customer service! I saw a car I liked online, gave the dealership a call and spoke to a kind gentleman by the name of Tony. (Apologies if that is incorrect) I asked if he could send a few photos and he did just that. I decided that I would like to come in to test drive, so I called to schedule. By this time, the original gentleman I was speaking with left, so they let me know that Trevor, his son, will be there to assist. Shortly after disconnecting the call, Trevor gave me a call to introduce himself and answer any questions I may have had. I didn't have any, but I loved that communication. Once I arrived, I chatted with Trevor for a bit before beginning the test drive. He didn't tag along, but I was accompanied by my friend. Unfortunately, the car was not that great. It jerked a lotttt! In my opinion, it seemed to have possible transmission issues. It took a while for the car to rev up and go fast even with my foot on the floor! It was pretty unpleasant and scary to drive tbh. All in all, it was not a car that i would buy, in the current state. When we came back to the dealership, there were two gentlemen out front, including Trevor. He asked me how the drive was, and I gave honest feedback. He was extremely apologetic. The other gentleman also worked there and also chimed in to say that he too experienced the jerking while he drove the car. Trevor expressed that he had no knowledge of it and again was very apologetic. Needless to say, I didn't buy the car. I do appreciate Trevor's kindness. I feel that if he was a snobby salesman (similar to 90% of the dealerships I visited previously) I would have felt slightly upset considering that I drove over 45 minutes to get there and was not informed of possible issues the car could have prior to. But that was NOT my take on the situation at all. I was told that after the car was inspected further and possibly fixed, that i would get a call to see if i was still interested. I never received that call but that okay. Maybe it had more than one issue or maybe someone else came and brought it as it. Either way, the car wasn't for me, and that's okay 🙂 Less
From start to finish, these guys were great. They made sure we were well taken care of. They even offered us food and beverages throughout the process. I highly recommend, 100% class act and I drove off the lot with an amazing deal.... More
From start to finish, these guys were great. They made sure we were well taken care of. They even offered us food and beverages throughout the process. I highly recommend, 100% class act and I drove off the lot with an amazing deal. Less
Awful experience. Knowingly deceives customers. Sold me a car that had been in some major incident and we had to go to court over it. Do not go here. GO SOMEWHERE, ANYWHERE ELSE.... More
Awful experience. Knowingly deceives customers. Sold me a car that had been in some major incident and we had to go to court over it. Do not go here. GO SOMEWHERE, ANYWHERE ELSE. Less
I had a great exp buying my car. Thanks to the sales man Tony Roy.
I had a great experience, the team here is kind, helpful, and professional. They helped me feel comfortable and confident with every step of the process. I am so glad I visited Ron's Automotive, and found the perfect car!... More
I had a great experience, the team here is kind, helpful, and professional. They helped me feel comfortable and confident with every step of the process. I am so glad I visited Ron's Automotive, and found the perfect car! Less
Very poorly run business, me and my daughter drove 2 1/2 hours for an appointment to look at a car and they sold it before we got there, we were on time for the appointment... More
Very poorly run business, me and my daughter drove 2 1/2 hours for an appointment to look at a car and they sold it before we got there, we were on time for the appointment Less
I had an amazing experience at Ron’s Automotive! The entire staff was amazing, especially our sales rep Trevor who didn’t complain as I test drove every single car on their lot, drove me to their other locations to test drive those and not one time did he pressure me into making a decision. He was so friendly and it felt like I knew him for years. A shoutout to Bill as well, as he genuinely want... More
I had an amazing experience at Ron’s Automotive! The entire staff was amazing, especially our sales rep Trevor who didn’t complain as I test drove every single car on their lot, drove me to their other locations to test drive those and not one time did he pressure me into making a decision. He was so friendly and it felt like I knew him for years. A shoutout to Bill as well, as he genuinely wanted me to be comfortable with my decision and patiently listened as I worked through all my nerves. He worked his magic with me getting me a great loan. Looking forward to future business with them! Less
Last week I went to Ron’s Automotive in Manchester and fell in love with my new purchase. Tony was very kind and very caring. Although the process takes time it was worth every minute of my day. Completely satisfied with my choice .... More
Last week I went to Ron’s Automotive in Manchester and fell in love with my new purchase. Tony was very kind and very caring. Although the process takes time it was worth every minute of my day. Completely satisfied with my choice . Less
Contacted a sales representative from here less than a day ago to come look at a vehicle they had on the lot. We would get there about 20 minutes before they closed. We set an appointment for next day and they sold the car, we took over a hour drive to get here and they didn't have the decency to even call us to tell us it sold.... More
Contacted a sales representative from here less than a day ago to come look at a vehicle they had on the lot. We would get there about 20 minutes before they closed. We set an appointment for next day and they sold the car, we took over a hour drive to get here and they didn't have the decency to even call us to tell us it sold. Less
We came to look at a vehicle yesterday and said it was to late and we made a appointment and they sold it before my appointment
We had the best experience here!! Everyone was amazing.l especially Tony!! He is just so so nice and honest. Definitely not like your typical dealership! It was actually enjoyable!! I could go on and on about how amazing this place is!!!!... More
We had the best experience here!! Everyone was amazing.l especially Tony!! He is just so so nice and honest. Definitely not like your typical dealership! It was actually enjoyable!! I could go on and on about how amazing this place is!!!! Less
I bought a truck at Ron’s over a year ago. When I bought the truck they did say that they needed to fix the front right strut. I thought OK thank you for the honesty. However, after a week of my truck sitting there waiting for them to transport it to another location to get the strut fixed the truck never moved for a week. I use this truck every day to work! So I took the truck back after I noti... More
I bought a truck at Ron’s over a year ago. When I bought the truck they did say that they needed to fix the front right strut. I thought OK thank you for the honesty. However, after a week of my truck sitting there waiting for them to transport it to another location to get the strut fixed the truck never moved for a week. I use this truck every day to work! So I took the truck back after I noticed it was pulling to the right and the right tire tread was wearing down to being almost bald and all the other treads we’re in good shape. I needed an oil change so I thought when they had it up there they could change the oil also. I went back in the waiting room and 20 minutes later the service lady, who is not very nice also, said OK your truck is ready. I thought wow that was fast. I walked out and I think they did change my oil but they said there was nothing wrong with my tires and the alignment does not need fixed. However, I’m not done and did some more research on this place, finding out from someone who works there that everyone is quitting and the ownership is changing and the person who told me this also said it was because they sell cars and trucks that are in not very good shape. That is why they are losing all their help and you cannot get help. Again, I have been fighting this for over a year now and they will not fix any of it. I highly recommend staying FAR away from I Ron’s automotive for buying a vehicle! They will do a heck of a job getting you in one but when you need it fixed (and that will be soon)there’s no one around. I hope this helps I just don’t want this to happen to anyone else. Lost a lot of money. Absolutely horrible!!!! Less
i bought a ford escape here, the guys seemed helpful and friendly and i thought things went well until a few weeks later. when we bought the car we were told the radio doesn’t work but they have another radio head ordered and it was coming in the following day. they said they would fix it free of charge. a few weeks later they called and asked if we could take the radio head out and check the... More
i bought a ford escape here, the guys seemed helpful and friendly and i thought things went well until a few weeks later. when we bought the car we were told the radio doesn’t work but they have another radio head ordered and it was coming in the following day. they said they would fix it free of charge. a few weeks later they called and asked if we could take the radio head out and check the serial number so they could order it... they lied when they told us it’s coming the following day... so we asked if they could please send us the money for one and we’ll get our garage to do it since we have over an hour drive to Ron’s, and we can’t trust them anymore... they said they can’t do that, so now we still have a car with a radio that doesn’t work... Less
If you want to feel like you are buying a car with family, this is the right place! Max was exactly the right person to help us!! After horrible experiences at the big dealers, Max showed me my options, the cars were all terrific and priced well, and he knew about all of them. Max listened to what we wanted and guided us to the right cars.I hate very few things more than buying a car. After Max h... More
If you want to feel like you are buying a car with family, this is the right place! Max was exactly the right person to help us!! After horrible experiences at the big dealers, Max showed me my options, the cars were all terrific and priced well, and he knew about all of them. Max listened to what we wanted and guided us to the right cars.I hate very few things more than buying a car. After Max helped us narrow down the cars we were interested in, Bill, the finance guy, made a deal I was very happy with. Tony R, he made paperwork smooth.and fun. The whole team made it all happen. Thank you Ron’s Automotive family for making it all fun and not frustrating! When and If I ever need a car again, I’m driving the hour to Ron’s. Totally worth it. Less
I had a great experience buying my first car! Max was super helpful and knowledgeable about everything and we ended up getting a great interest rate on the loan!... More
I had a great experience buying my first car! Max was super helpful and knowledgeable about everything and we ended up getting a great interest rate on the loan! Less
I just purchased my new truck from Trevor. He was knoweledable, confident and fast from start to finish. No pressure, attentive, and quick on paperwork. I would reccomend recommend him if you are shopping for a vehicle.... More
I just purchased my new truck from Trevor. He was knoweledable, confident and fast from start to finish. No pressure, attentive, and quick on paperwork. I would reccomend recommend him if you are shopping for a vehicle. Less
Buying a car is almost guaranteed to be a stressful experience. Tony here at Ron's Automotive did his best to make the process as streamlined as possible. I called Tony and told him that I would like to view a car in their inventory but I was nearly two hours drive away. He assured me it would be available, and sure enough he had it sitting in front ready for a drive as soon as I arrived. 5-s... More
Buying a car is almost guaranteed to be a stressful experience. Tony here at Ron's Automotive did his best to make the process as streamlined as possible. I called Tony and told him that I would like to view a car in their inventory but I was nearly two hours drive away. He assured me it would be available, and sure enough he had it sitting in front ready for a drive as soon as I arrived. 5-stars! After sitting down to talk numbers, Tony didn't waste any time bringing the sales manager into the conversation so we could strike a deal. (It's more difficult to pay cash for a car and avoid all the extra "fees" that usually get rolled up into financing) We finally settled on a price, signed some documents, and they had me out the door in my new car that evening. 5-stars! The not so great: When I sat down with the finance office and informed them that I would be paying for the car out-right, I was told that they don't keep the titles on site and would still have to work with their title service to get my title and registration documents. This process took OVER three months of back and forth with their title team (not the DMV, just the title office). I was driving the car back to my home state the following week and could have set up appointments to complete this in less than two weeks myself had I received the title that day. 2-stars At this point, my overall satisfaction with this purchase would probably be 3.5 to 4 stars, however, I have to give credit where it's due. After my purchase, I needed a way to get both old vehicle and my new ride back home, two hours away. I left the keys to my original vehicle with Tony, and the staff at Ron's made this happen without any hesitation, allowing me to drive home in my new car and following close behind with my original car. This is what going above and beyond looks like! In conclusion, Tony was great to work with, and I was able to get the car I wanted with hard-to-find options at a fair price. The expected headaches with the finance office and title teams tainted what would have been a flawless experience, but Tony and his team put in 110% so I'm giving them a 5-star review. Thanks Tony! Less
I had a great experience with Ron’s automotive. They meticulously lead me through their inventory explaining all details of each car I wanted to see. There was no typically high pressure sales going on. They took their time and were very caring and patient!... More
I had a great experience with Ron’s automotive. They meticulously lead me through their inventory explaining all details of each car I wanted to see. There was no typically high pressure sales going on. They took their time and were very caring and patient! Less
Very pleasant experience, great working staff...would definitely recommend them to other folks!
Bought my car from them.. Great experience
Staff was very friendly! Always putting customers first. Had very good pricing as well. One of the lowest prices in a 100 mile radius. I highly recommend this establishment!! Any questions they answered with zero hesitation.... More
Staff was very friendly! Always putting customers first. Had very good pricing as well. One of the lowest prices in a 100 mile radius. I highly recommend this establishment!! Any questions they answered with zero hesitation. Less
We just bought our second car at Ron’s Automotive, and from the initial online inquiry to signing the documents (they had prepared in advance for us), the entire transaction was smooth, transparent, friendly, and professional. We worked primarily with Tony, but also with Mark and both were an absolute pleasure to do business with. We had just moved from out-of-state, and came in with our 4yo and ... More
We just bought our second car at Ron’s Automotive, and from the initial online inquiry to signing the documents (they had prepared in advance for us), the entire transaction was smooth, transparent, friendly, and professional. We worked primarily with Tony, but also with Mark and both were an absolute pleasure to do business with. We had just moved from out-of-state, and came in with our 4yo and they were beyond patient with all our questions, concerns and delays. Would definitely recommend!!! 😊 Less
Tony was great to work with. He answered all of my questions, and I had a lot! I never felt pressured to buy, and he wanted me to be truly happy with the car.... More
Tony was great to work with. He answered all of my questions, and I had a lot! I never felt pressured to buy, and he wanted me to be truly happy with the car. Less
Purchased my very first SUV yesterday at Ron’s Automotive and everything went so smooth. I live in Baltimore so it’s kind of a drive there, however Tony spoke with me before i got there and everything was set up and the transaction was a joyful experience. The manager Mark was awesome as well. Tony’s son even came in. You guys were all great!! Thank you!!!... More
Purchased my very first SUV yesterday at Ron’s Automotive and everything went so smooth. I live in Baltimore so it’s kind of a drive there, however Tony spoke with me before i got there and everything was set up and the transaction was a joyful experience. The manager Mark was awesome as well. Tony’s son even came in. You guys were all great!! Thank you!!! Less
I came to see one car...walking around...Tony saw my granddaughter and myself in parking lot...very friendly...Tony if you like that model...you have to see this one.....he was right... .Money questions was spot on, history of car great..great conversations about the car...up front on some issues with the car... answered all my questions...everything he said was on honest and truthful....after t... More
I came to see one car...walking around...Tony saw my granddaughter and myself in parking lot...very friendly...Tony if you like that model...you have to see this one.....he was right... .Money questions was spot on, history of car great..great conversations about the car...up front on some issues with the car... answered all my questions...everything he said was on honest and truthful....after test drive we all we all were saying the same thing how great this car...was exactly what I wanted.. Thanks Tony..his son too......and all who work there at Ron's!! big Thank you Less
We recently purchased a car from Ron’s Automotive. Our salesperson Tony Roy was honest , straightforward , warm and sincere. We genuinely enjoyed meeting his son Trevor, as well , who works with him. We felt that we were dealt with fairly and were satisfied with the trade in , terms of sale and financing. We would definitely go back to Ron’s for future purchases and will refer our friends and fa... More
We recently purchased a car from Ron’s Automotive. Our salesperson Tony Roy was honest , straightforward , warm and sincere. We genuinely enjoyed meeting his son Trevor, as well , who works with him. We felt that we were dealt with fairly and were satisfied with the trade in , terms of sale and financing. We would definitely go back to Ron’s for future purchases and will refer our friends and family to Tony. Less
Tony was amazing and fast in helping me with getting my Jeep, on my own!!! They were very pleasant to work with and I'm very satisfied with my experience and purchase!!... More
Tony was amazing and fast in helping me with getting my Jeep, on my own!!! They were very pleasant to work with and I'm very satisfied with my experience and purchase!! Less
My wife and I drove down from New York to Ron’s on Saturday . We called in the morning and Ricardo was very helpful and I expressed my concern about the drive and the car being available. They assured me the car would be there, as I explained several disappointing visits with other dealers in NJ. When I arrived they were waiting for us and the car was parked in front, a red carpet feeling. They q... More
My wife and I drove down from New York to Ron’s on Saturday . We called in the morning and Ricardo was very helpful and I expressed my concern about the drive and the car being available. They assured me the car would be there, as I explained several disappointing visits with other dealers in NJ. When I arrived they were waiting for us and the car was parked in front, a red carpet feeling. They quickly introduced themselves and it was a very family environment. You don’t feel that pressure when you usually visit a regular dealership. Everyone was great especially the father and son team. They were great and I would definitely drive four hours again if I have to purchase another car. The icing on the cake is that they were fair, with my trade in and made everything headache and stress free. My wife and I are super happy with everything, especially with both our financing and car. My 2018 Ford Mustang it was a dream come true and over 15 years in the making to have my dream come true and Ron’s made it even easier for us. Thank You guys. Less
I would not recommend this dealership I had the worst experience. Zero star.
My experience at Ron's was excellent. Trevor and the financing staff were able to put me in a 2015 Jeep Grand Cherokee at the monthly cost I requested. The customer service was great, and I felt confident in my purchase. I would do business with Ron's Automotive in the future and recommend anybody to do the same!... More
My experience at Ron's was excellent. Trevor and the financing staff were able to put me in a 2015 Jeep Grand Cherokee at the monthly cost I requested. The customer service was great, and I felt confident in my purchase. I would do business with Ron's Automotive in the future and recommend anybody to do the same! Less
Must say, I have bought many cars in my lifetime. This was the first buying sight unseen, all online, over the phone, or text. Worked with Tony, and of all the sales advisors I have worked with, he was by far the best. The vehicle is spot on from the representation Ron’s automotive had listed on there site. I live 3.5 hours away, and did not want to waste a day off driving to look, so I took a bi... More
Must say, I have bought many cars in my lifetime. This was the first buying sight unseen, all online, over the phone, or text. Worked with Tony, and of all the sales advisors I have worked with, he was by far the best. The vehicle is spot on from the representation Ron’s automotive had listed on there site. I live 3.5 hours away, and did not want to waste a day off driving to look, so I took a big chance buying unseen. Very impressive experience, and for a small fee they delivered the car to my house so I could spend my day off with my wife. Five plus stars. Less
Tony was our salesman. He was very welcoming and made the purchase of my 2016 Jeep Willys very enjoyable and easy. Their service department was very accommodating by allowing us to put the Jeep on their lift for me to inspect. I recommend Ron's Automotive and will definitely make them a priority on future car purchases.... More
Tony was our salesman. He was very welcoming and made the purchase of my 2016 Jeep Willys very enjoyable and easy. Their service department was very accommodating by allowing us to put the Jeep on their lift for me to inspect. I recommend Ron's Automotive and will definitely make them a priority on future car purchases. Less
Trevor was amazing when my daughter bought her first car so I decided to go back to him to purchase a new car for myself. Trevor took care of everything because he knows I have a crazy schedule. He drove from Manchester to Gwynn Oak so I could sign my papers, drop off my car and take my trade in. I will forever recommend Ron's and Trevor to everyone I know that needs a car!! This was the best car... More
Trevor was amazing when my daughter bought her first car so I decided to go back to him to purchase a new car for myself. Trevor took care of everything because he knows I have a crazy schedule. He drove from Manchester to Gwynn Oak so I could sign my papers, drop off my car and take my trade in. I will forever recommend Ron's and Trevor to everyone I know that needs a car!! This was the best car buying experience ever. Thank you Trevor for your legendary customer service!! Less
Bought a 2020 F150 with a lift kit and everyone was absolutely 💯 generous and eager to help. Couldn't be happier with being a recurring 3 time customer!... More
Bought a 2020 F150 with a lift kit and everyone was absolutely 💯 generous and eager to help. Couldn't be happier with being a recurring 3 time customer! Less
Great customer service! Totally worth the drive. Did not feel the normal “cars saleman” type pressure. They wanted to make sure we got what we were looking for.... More
Great customer service! Totally worth the drive. Did not feel the normal “cars saleman” type pressure. They wanted to make sure we got what we were looking for. Less
We purchased a vehicle from Ron’s this weekend and the experience was more than a 5 star experience. Highly recommend visiting and purchasing a vehicle from Tony, Bill, Marty and the rest of their team.... More
We purchased a vehicle from Ron’s this weekend and the experience was more than a 5 star experience. Highly recommend visiting and purchasing a vehicle from Tony, Bill, Marty and the rest of their team. Less
Tony was great. He was very honest and answered all my questions. I felt very comfortable buying my new, to me, car. Very efficient and proficient. Great experience over all.... More
Tony was great. He was very honest and answered all my questions. I felt very comfortable buying my new, to me, car. Very efficient and proficient. Great experience over all. Less
Good cars
Was great
We have bought cars and had service done there. The staff is helpful and fair and I always feel like I get my money's worth. For service, Ron's is usually the best price around.... More
We have bought cars and had service done there. The staff is helpful and fair and I always feel like I get my money's worth. For service, Ron's is usually the best price around. Less
Be carefull. Once you out of the dealership they absolutely not care about you. I bought a car with some "hidden" damage, that they "didn't find" and for months they keep telling me the "tomorrow" they will take care of it. I wouldn't recommend anyone going through this headache ever.... More
Be carefull. Once you out of the dealership they absolutely not care about you. I bought a car with some "hidden" damage, that they "didn't find" and for months they keep telling me the "tomorrow" they will take care of it. I wouldn't recommend anyone going through this headache ever. Less
My experience here was absolutely fabulous. Tony is so friendly, they made you feel so comfortable. I was so excited about my purchase. I will most definitely refer all my friends and family. Ron’s Automotive is my new family. Angela L.... More
My experience here was absolutely fabulous. Tony is so friendly, they made you feel so comfortable. I was so excited about my purchase. I will most definitely refer all my friends and family. Ron’s Automotive is my new family. Angela L. Less
I was hesitant at first, though driving by the dealership while commuting every day I decided to include it in my search. Found a vehicle I wanted, and Tony Roy made the experience simple and smooth, no hidden fees complete transparency in the deal, so extremely satisfied.... More
I was hesitant at first, though driving by the dealership while commuting every day I decided to include it in my search. Found a vehicle I wanted, and Tony Roy made the experience simple and smooth, no hidden fees complete transparency in the deal, so extremely satisfied. Less
Great deals with great people
Terrible customer service, wouldn't recommend this place. Highly disappointed!!
We had such a warm welcome by all the staff. Trevor was AMAZING. My fiancee is firm and direct and Trevor handled all questions with a smile and great ease. I am super excited to announce I left with my dream car.💕💕💕Highly recommend this place!!! Go get your car 💕💕💕💕... More
We had such a warm welcome by all the staff. Trevor was AMAZING. My fiancee is firm and direct and Trevor handled all questions with a smile and great ease. I am super excited to announce I left with my dream car.💕💕💕Highly recommend this place!!! Go get your car 💕💕💕💕 Less
Was an easy hassle free experience. Trevor gave us a good price and showed us options for cars we didn’t know we had and I left with a great reliable car.... More
Was an easy hassle free experience. Trevor gave us a good price and showed us options for cars we didn’t know we had and I left with a great reliable car. Less
We had a great experience at Ron's! Everyone was very helpful. The only reason I gave it 4 stars is because the price listed online and the final price they quoted us was $4,000 more! We were in shock. They worked with us every way they could to be able to get us the van we were looking at. They said they would take our piece of junk car as a trade in. They gave us a generous deal for it. Eventua... More
We had a great experience at Ron's! Everyone was very helpful. The only reason I gave it 4 stars is because the price listed online and the final price they quoted us was $4,000 more! We were in shock. They worked with us every way they could to be able to get us the van we were looking at. They said they would take our piece of junk car as a trade in. They gave us a generous deal for it. Eventually we were able to work out a deal and we bought our first minivan. Again, everyone we spoke with was nothing but helpful. They pride themselves in not being pushy car salesmen. We would work with them again... just next time we would figure in the extra cost before we are thinking the deal is such a great deal. Very respectful, awesome staff! Less
Scott and his staff are amazing they took great care of us. We bought two cars from them and have recommended them to our friends and coworkers who also bought a car from them. Great customer service and they have a great variety of newer cars and trucks. Highly recommend them... More
Scott and his staff are amazing they took great care of us. We bought two cars from them and have recommended them to our friends and coworkers who also bought a car from them. Great customer service and they have a great variety of newer cars and trucks. Highly recommend them Less
Ron's will sell you a vehicle with a cracked head gasket, a useless extended warranty by GWC for $1600+, a $300 fee for putting your paperwork in the computer, and refuse to do anything to help you out. Like most dealers, they'll put up a big welcoming smile and treat you like gold to get you to sign those papers, then dump you the second you do. Ask around locally, too. This place's reputation... More
Ron's will sell you a vehicle with a cracked head gasket, a useless extended warranty by GWC for $1600+, a $300 fee for putting your paperwork in the computer, and refuse to do anything to help you out. Like most dealers, they'll put up a big welcoming smile and treat you like gold to get you to sign those papers, then dump you the second you do. Ask around locally, too. This place's reputation is worse than any other dealership in the area. Less
My wife and I recently purchased a 2018 Dodge Journey from Ron's Automotive. Our salesman, Tony , went above and beyond helping us. 90% of the work was done over the phone since we were coming from Pennsylvania. All we had to do was drive down, sign paperwork and we drove off the lot with the car that evening. Tony was professional, courteous, and very entertaining. Mark in finance was equal... More
My wife and I recently purchased a 2018 Dodge Journey from Ron's Automotive. Our salesman, Tony , went above and beyond helping us. 90% of the work was done over the phone since we were coming from Pennsylvania. All we had to do was drive down, sign paperwork and we drove off the lot with the car that evening. Tony was professional, courteous, and very entertaining. Mark in finance was equally professional, courteous and went above and beyond our expectations to help us get into a new car. Overall, I would recommend Rons Automotive to everyone if you are in the market for quality pre-owned or used cars. Would definitely return to buy another car from here. Less
I’m 19, self employed and just opened a credit account 2 months ago and I just bought a car from there! The employees are good at their job and were able to let me leave with a 2019 nissan! They’re professional and kind. There’s no push, and they’re willing to work with you (even in the most unideal scenarios lol) and have your best interest in mind. Definitely will recommend!... More
I’m 19, self employed and just opened a credit account 2 months ago and I just bought a car from there! The employees are good at their job and were able to let me leave with a 2019 nissan! They’re professional and kind. There’s no push, and they’re willing to work with you (even in the most unideal scenarios lol) and have your best interest in mind. Definitely will recommend! Less
Just purchased a 18’ Audi A4. Zach was very helpful and a real A1 professional. They definitely have quality cars. The fees are a little up there but the cars are worth it and they will work with you to help your budget.... More
Just purchased a 18’ Audi A4. Zach was very helpful and a real A1 professional. They definitely have quality cars. The fees are a little up there but the cars are worth it and they will work with you to help your budget. Less
I bought a low mileage 2013 Chevy Impala today at a great price from Ron’s. Tony Roy was my sales person. He really did a great job in working with me. He got me financing and monthly payments within my stated budget. I’m more than satisfied. The entire team at Ron’s Automotive were great. This will be the first place I go to on my next car purchase. If you’re in the market for a vehicle, I would... More
I bought a low mileage 2013 Chevy Impala today at a great price from Ron’s. Tony Roy was my sales person. He really did a great job in working with me. He got me financing and monthly payments within my stated budget. I’m more than satisfied. The entire team at Ron’s Automotive were great. This will be the first place I go to on my next car purchase. If you’re in the market for a vehicle, I would advise you to check out their website and give them a visit. I had to drive over an hour to get there and the trip was well worth the drive Thanks again Tony🙏 Less
Great experience! Fast, friendly, and helpful. Tony did a great job getting me what I wanted
I was impressed with the service level the dealer took to ensure I was satisfied. They said what they would do and did what they said. They went beyond expectations to make me happy. Great experience, I will recommend them to other in the future.... More
I was impressed with the service level the dealer took to ensure I was satisfied. They said what they would do and did what they said. They went beyond expectations to make me happy. Great experience, I will recommend them to other in the future. Less
Best experience ever! Trevor was such a great sales associate would recommend him to all my fellow people!
Overall an excellent buying experience. I’ve been to other shops in the past and this one is truly different. Fun and friendly staff, amazing prices on vehicles and the staff is amazing to work with. They’ve gone above and beyond what I imagined and it’ll be hard for another dealership to top them in professionalism and cooperation! Would recommend to friends!... More
Overall an excellent buying experience. I’ve been to other shops in the past and this one is truly different. Fun and friendly staff, amazing prices on vehicles and the staff is amazing to work with. They’ve gone above and beyond what I imagined and it’ll be hard for another dealership to top them in professionalism and cooperation! Would recommend to friends! Less
I wish Google would add 10 🌟s. I found this dealership playing around and I wanted to get out the house with all that's been going on in the world So I decided to take an 1 1/2 hour ride to look at a vehicle that I saw online to get there it was sold. As I turned back around the Owner overheard and came after saying that would I be open to a similar vehicle. The owner bring around the cargo van ... More
I wish Google would add 10 🌟s. I found this dealership playing around and I wanted to get out the house with all that's been going on in the world So I decided to take an 1 1/2 hour ride to look at a vehicle that I saw online to get there it was sold. As I turned back around the Owner overheard and came after saying that would I be open to a similar vehicle. The owner bring around the cargo van with even lower mile than the one I drove out for. During the buying process the staff keep of laughing something you don't get a larger dealerships. I will be driving back when I purchase another vehicle Less
It started with a few text messages, a couple of phone calls, online credit application in the comfort of my home. Scheduled to meet and test drive then three hours later I drove off a very happy truck owner. Tony was wonderful and I never felt pressured at all.... More
It started with a few text messages, a couple of phone calls, online credit application in the comfort of my home. Scheduled to meet and test drive then three hours later I drove off a very happy truck owner. Tony was wonderful and I never felt pressured at all. Less
5 stars isn’t enough for the work my guy Trevor Roy did so I can get the exact car I wanted. make it 100. The team at Ron’s automotive made sure I got the best deal!!!... More
5 stars isn’t enough for the work my guy Trevor Roy did so I can get the exact car I wanted. make it 100. The team at Ron’s automotive made sure I got the best deal!!! Less
Excellent service from both Tony and Mark! Never felt like they were just trying to make a sale. Will use again for our next car!
Best car-buying experience I have ever had! From beginning to end, there was no pressure at all to purchase, and everything was done at the speed in which I felt comfortable, as the customer. My salesman, Tony, was personable, and it was clear that he truly cares for clients. A salesman like no other; any customer would be lucky to have him! Dani, who schedules appointments, was punctual and s... More
Best car-buying experience I have ever had! From beginning to end, there was no pressure at all to purchase, and everything was done at the speed in which I felt comfortable, as the customer. My salesman, Tony, was personable, and it was clear that he truly cares for clients. A salesman like no other; any customer would be lucky to have him! Dani, who schedules appointments, was punctual and so polite, also. Ricardo, who called from the dealership, offered plenty of options for extended warranties and other available extras, but again, never made me feel pressured to buy anything. What a breath of fresh air after discussing multiple cars with multiple aggressive, pushy dealers all week! I was even struggling to choose between two cars, and the team at Ron's helped me to decide on the perfect fit for me, which ended up being the less expensive of the two. They care more about the customer's happiness and success than the $$$. This is impossible to find at dealerships! As a safety precaution in this COVID era, Ken, from the dealership, drove the car all the way to my home an hour away. He then drove my car back with him to Ron's; a seamless trade-in experience. I never even went to the dealership, and there was no waiting for hours for assistance or information, as can be the case at most dealerships. Ken was also extremely personable, and was a joy to have in our home to sign papers with! The price on the car was excellent; it is clean, smells great, and is up to date on everything. It feels completely new, even though it is only new to me. :) We will be looking for a car for my younger sister in the coming year, and can't wait to return to Ron's. Thank you to everyone involved for great service!! Less
Know of two vehicles they sold and hide that there was front end frame damage. These dealerships is a joke. They try and take advantage of first time buyers as well.... More
Know of two vehicles they sold and hide that there was front end frame damage. These dealerships is a joke. They try and take advantage of first time buyers as well. Less
My bf and I just bought a used '09 chevy malibu from Tony at Ron's. We were beaten down and exhausted from shopping all day the day before with absolutely no luck. A friend told us to try Ron's and we were reluctant as it was an hour out of the way (we live outside dc). My bf called ahead and Tony said he only had one car in our budget but really thought it was worth the luck. I reluctantly agre... More
My bf and I just bought a used '09 chevy malibu from Tony at Ron's. We were beaten down and exhausted from shopping all day the day before with absolutely no luck. A friend told us to try Ron's and we were reluctant as it was an hour out of the way (we live outside dc). My bf called ahead and Tony said he only had one car in our budget but really thought it was worth the luck. I reluctantly agreed to go see it. What a great clean car. Took it for a drive and it rode great. I asked Tony about a slightly more expensive car and he didn't try to upsell me which I really appreciate. I was super happy with the car and service. I will definitely be giving Tony a call when I am ready for my next car. Less
Not much help too start. I came to buy my first car and wasn’t told very much in the car and the history clean looking and no history from my knowledge but I’m a month in haven’t even paid my first car payment already have an exhaust leak which is costing me $509, also have my car payment and Insurance coming up so this was a terrible experience. Don’t buy from them... More
Not much help too start. I came to buy my first car and wasn’t told very much in the car and the history clean looking and no history from my knowledge but I’m a month in haven’t even paid my first car payment already have an exhaust leak which is costing me $509, also have my car payment and Insurance coming up so this was a terrible experience. Don’t buy from them Less
My sister was in a difficult situation and needed a car and I was kind enough to help her out. I didn't think we would get far in buying a car. We decide to go to Ron's automotive and got the best deal you could ask for thanks to Tony and his team. Thank you so much!... More
My sister was in a difficult situation and needed a car and I was kind enough to help her out. I didn't think we would get far in buying a car. We decide to go to Ron's automotive and got the best deal you could ask for thanks to Tony and his team. Thank you so much! Less
My first experience buying a car at Ron's Automotive was Wonderful With Tony. He could answer all questions and had a friendly and helpful attitude. My second time Purchasing a vehicle was when I traded in my car for another vehicle. The salesman was Dean and the whole experience was horrible. We had the vehicle in our possession for over a month and we where not approved for the vehicle like he ... More
My first experience buying a car at Ron's Automotive was Wonderful With Tony. He could answer all questions and had a friendly and helpful attitude. My second time Purchasing a vehicle was when I traded in my car for another vehicle. The salesman was Dean and the whole experience was horrible. We had the vehicle in our possession for over a month and we where not approved for the vehicle like he had said we where when we pulled it off the lot AND SIGNED FOR IT. The process took weeks for them to figure out his mistakes when documenting our information and numerous lies on the price somehow always fluctuating and broken promises. It took from November 2020 to the end of December 2020 to figure everything out and finally be able to be free of any contact with this terrible car sales service. Just when I thought it was over I look at my old car loan.... it is now January 2021 and they still have not paid off my trade in car loan. This was of course such a surprise and a "Well I don't know what's going on" to Dean as usual with everything else you could ask him. I am a Business owner of a few small businesses myself and I would have fired myself from my own companies if I hired Dean. I recommended to the business groups I am in with other local business owners in PA and Maryland to NEVER work with this dealership. This was such a terrible experience that this was my first ever negative google review. Also I would like to add this is only a few examples of the whole terribly horrific experience. Mark that works in financing is also as outstanding as Tony was and is a great help as well. But not Dean... Not at all Less
Such a great experience. Everyone was very pleasant and professional. Tony is a fantastic salesman. He does all he can to make your visit fantastic. He is very knowledgeable and professional. The vehicle i bought was very clean and I received a good deal. I would highly recommend.... More
Such a great experience. Everyone was very pleasant and professional. Tony is a fantastic salesman. He does all he can to make your visit fantastic. He is very knowledgeable and professional. The vehicle i bought was very clean and I received a good deal. I would highly recommend. Less
I had a great sales experience with Tony and Mark. They were able to get all the details worked out over the phone for the vehicle I wanted. I just had to come in and test drive and sign for my van. When I later had some mechanical issues Nicole in the service department got me right in and Scott figured out what was wrong and fixed it with no hassle.... More
I had a great sales experience with Tony and Mark. They were able to get all the details worked out over the phone for the vehicle I wanted. I just had to come in and test drive and sign for my van. When I later had some mechanical issues Nicole in the service department got me right in and Scott figured out what was wrong and fixed it with no hassle. Less
Great place the staff are amazing. Specially salesmen Trevor Roy was amazing in helping me out. So understanding and not just looking for a quick buck. He was helpful and thanks to him I pulled out the lot with my new Acura RDX.... More
Great place the staff are amazing. Specially salesmen Trevor Roy was amazing in helping me out. So understanding and not just looking for a quick buck. He was helpful and thanks to him I pulled out the lot with my new Acura RDX. Less
Good experience! Tony was very helpful in making the price work for us and purchasing the car. Made us feel comfortable with the process and even is replacing the two front tires. Would recommend buying a car from Ron’s!... More
Good experience! Tony was very helpful in making the price work for us and purchasing the car. Made us feel comfortable with the process and even is replacing the two front tires. Would recommend buying a car from Ron’s! Less
Trevor was awesome. Very friendly and straight to the point. He spent hours with us and even stayed late to get me the car I wanted. Danni was very nice and easily accommodated us with a time to come in the same day. (They are doing appointment only because of covid) Ricky honored the price we were first given despite a small error. He was quick with the process which we appreciated This deale... More
Trevor was awesome. Very friendly and straight to the point. He spent hours with us and even stayed late to get me the car I wanted. Danni was very nice and easily accommodated us with a time to come in the same day. (They are doing appointment only because of covid) Ricky honored the price we were first given despite a small error. He was quick with the process which we appreciated This dealership was able to give me a higher trade in value than Hampstead Pre Owned, and they were more reliable. The owner and manager were both helpful as well. After a bad experience at another dealership, they turned my car buying process into an enjoyable one. (It also helped that Trevor is hilarious) We will be back for any future cars! Less
Deano was above and beyond with his salesmanship he was a great person and helped me in each and every way possible and made sure me and my wife were more then happy and helped us get a sunroof and heated seats installed you can’t beat that he’s awesome I would rate him a million stars if I could this guy needs to be promoted he’s a wonderful young kid and I like him a lot me and wife were more t... More
Deano was above and beyond with his salesmanship he was a great person and helped me in each and every way possible and made sure me and my wife were more then happy and helped us get a sunroof and heated seats installed you can’t beat that he’s awesome I would rate him a million stars if I could this guy needs to be promoted he’s a wonderful young kid and I like him a lot me and wife were more then satisfied with his service and with are vehicle it is so nice we love it dean we thank you so much we will be back to buy more vehicles from here are expirence was phenomenal we are coming back to buy a second vehicle soon but anyway thank you dean and Ron’s automotive y’all are great sincerely William Rice Less
Tony the sale's man was extremely helpful very easy transaction with no run around . What a truly professional experience.. i will be buying another vehicle from Ron's automotive... More
Tony the sale's man was extremely helpful very easy transaction with no run around . What a truly professional experience.. i will be buying another vehicle from Ron's automotive Less
Overall a really good experience. We found them while researching prices on KBB. They had the vehicle we wanted, and the price was fair. Trevor did a great job and finance got us a good rate. I would definitely consider them again if the need arises. The reason for the 4 stars; there were a few fees not advertised that raised the price a bit. We still got out the door under the KBB price, s... More
Overall a really good experience. We found them while researching prices on KBB. They had the vehicle we wanted, and the price was fair. Trevor did a great job and finance got us a good rate. I would definitely consider them again if the need arises. The reason for the 4 stars; there were a few fees not advertised that raised the price a bit. We still got out the door under the KBB price, so that was good. If the fees were included in the advertised price, I'd given 5 stars. Less
If you want the stereotypical "used car dealer" experience by all means go to Rons in Manchester. Shysters the whole lot. Pressure tactics that were laughable. Services completed with no paper work for your records, just take their word for it - they made the repair. This place definitely gives used car dealers a bad name. word to the wise - pass them by .... More
If you want the stereotypical "used car dealer" experience by all means go to Rons in Manchester. Shysters the whole lot. Pressure tactics that were laughable. Services completed with no paper work for your records, just take their word for it - they made the repair. This place definitely gives used car dealers a bad name. word to the wise - pass them by . Less
Good experience with Trevor and staff. Very accommodating and willing to take care of any questions or issues.
I was looking for an upgrade and stopped down to look at a SR they had. When i found it wasn’t exactly to my liking, Tony showed me one he had at the other store and brought it over there same day. Loved the car and didn’t feel any pressure into buying. Tony and the crew worked with me and made things so simple. Went home happy with my new car and just am very appreciative for all they did!... More
I was looking for an upgrade and stopped down to look at a SR they had. When i found it wasn’t exactly to my liking, Tony showed me one he had at the other store and brought it over there same day. Loved the car and didn’t feel any pressure into buying. Tony and the crew worked with me and made things so simple. Went home happy with my new car and just am very appreciative for all they did! Less
Tony Roy really awesome. There was no pressure to buy a car. He was upfront with everything. Him and the manager workout the number to my liking. Tony Roy went the extra mile on showing me the car in and out of it.... More
Tony Roy really awesome. There was no pressure to buy a car. He was upfront with everything. Him and the manager workout the number to my liking. Tony Roy went the extra mile on showing me the car in and out of it. Less
Trevor and his Dad were great!!! They made me feel welcome and helped put me in a great jeep at a great price
The Team was honest and very willing to work with ne to get the best possible deal for both parties. Hassel free, professional service, I'll be a customer that returns multiple times because trust makes all the differwnce.... More
The Team was honest and very willing to work with ne to get the best possible deal for both parties. Hassel free, professional service, I'll be a customer that returns multiple times because trust makes all the differwnce. Less
Omg I love it here so much I was having car trouble and needed a new car and Ron's was such a blessing I would 100% recommend going here if you need a car or anything really I wanna say thank you too Ricy, Deano, Mark and for being so nice and helping me with my car, insurance and financing.... More
Omg I love it here so much I was having car trouble and needed a new car and Ron's was such a blessing I would 100% recommend going here if you need a car or anything really I wanna say thank you too Ricy, Deano, Mark and for being so nice and helping me with my car, insurance and financing. Less
Tony R. Is the best sales man. Wasn't pushy and he was very personable. Made my buying experience painless.This is my second vehicle i have bought from Rons. Just love my 2012 hemi! Thanks so much for all your help! Definitely will come back in the future!... More
Tony R. Is the best sales man. Wasn't pushy and he was very personable. Made my buying experience painless.This is my second vehicle i have bought from Rons. Just love my 2012 hemi! Thanks so much for all your help! Definitely will come back in the future! Less
Tony was amazing and so personable. I had special circumstances and he helped me every step of the way and went above and beyond! I am a single mom, Tony understood that and is a family man himself. He made everything so easy and painless and made me feel like me needs were heard and met! I will definitely recommend him and be back for any other needs!... More
Tony was amazing and so personable. I had special circumstances and he helped me every step of the way and went above and beyond! I am a single mom, Tony understood that and is a family man himself. He made everything so easy and painless and made me feel like me needs were heard and met! I will definitely recommend him and be back for any other needs! Less
Had a great experience this Halloween when I bought my new car, they did everything to make sure I was able to get alot for my trade in! Highly recommend them!!!... More
Had a great experience this Halloween when I bought my new car, they did everything to make sure I was able to get alot for my trade in! Highly recommend them!!! Less
Financing/Title department for Pa sales is the worst I've worked with. I've bought other vehicles from Maryland and had no issues. Bought car October of 2019 and still have title problems. Many phones little to no response.... More
Financing/Title department for Pa sales is the worst I've worked with. I've bought other vehicles from Maryland and had no issues. Bought car October of 2019 and still have title problems. Many phones little to no response. Less
We recently purchased two vehicles at the same time from Tony. One of the vehicles he even had sent from a sister location the next day for a test drive. We would like to thank Tony and Ron’s Automotive for making this experience a pleasurable one. Thanks Tony Frank & Anita... More
We recently purchased two vehicles at the same time from Tony. One of the vehicles he even had sent from a sister location the next day for a test drive. We would like to thank Tony and Ron’s Automotive for making this experience a pleasurable one. Thanks Tony Frank & Anita Less
Staff was very helpful and pleasant. Highly recommend.
Despite some of the the reviews which I believe are made up, my recent experience was not good. Although the customer service and staff were great, they didn't work with me with the price of the vehicle. Definitely price gouging. I went in there for a 2008 Ford Explorer Eddie Bauer listed for $6948. When they brought out the sheet with all the fees I would pay for, the totaled was 10,000! Then, w... More
Despite some of the the reviews which I believe are made up, my recent experience was not good. Although the customer service and staff were great, they didn't work with me with the price of the vehicle. Definitely price gouging. I went in there for a 2008 Ford Explorer Eddie Bauer listed for $6948. When they brought out the sheet with all the fees I would pay for, the totaled was 10,000! Then, with all the reductions it came out to $8000! Very close to the $10,000 they really wanted to get. I would not recommend anyone to this place. These people are really trying to dig in your pockets instead of, giving you a fair deal. Less
Great dealership! Great people! Great customer service! They worked to get me the best deal with the price and financing! When I'm ready to buy another vehicle I will defiantly start with Ron's and will recommend Ron's to friends and family! 👍👍👍... More
Great dealership! Great people! Great customer service! They worked to get me the best deal with the price and financing! When I'm ready to buy another vehicle I will defiantly start with Ron's and will recommend Ron's to friends and family! 👍👍👍 Less
Yes buyer BEWARE they sell cars that already have problems and "certify" them as if they're in good condition. I haven't even had my car for a month without something bad happening... More
Yes buyer BEWARE they sell cars that already have problems and "certify" them as if they're in good condition. I haven't even had my car for a month without something bad happening Less
*Update* This dealer honestly provides first class service up until your money is in their hands. Over a week of phone calls and emails to get a 2 page PDF of my service record. I requested the second key for my vehicle (even spoke with the sales rep at the time of buying) I was told the key was found and sent. To my surprise an entire week later someone from the dealer calls to confirm my addres... More
*Update* This dealer honestly provides first class service up until your money is in their hands. Over a week of phone calls and emails to get a 2 page PDF of my service record. I requested the second key for my vehicle (even spoke with the sales rep at the time of buying) I was told the key was found and sent. To my surprise an entire week later someone from the dealer calls to confirm my address because the truth was the key was not sent by Tony as said. So no I will not return here for a future purchase. Post-purchase support is also a part of a company’s customer service, apparently not here. Wow! Just a totally amazing experience, Tony was great. Had the Volkswagen I wanted ready to go and knowledgeable about the car. He was able to work with us on the price and we closed a deal right then and there. This is an Amazing dealer and after this experience I will happily drive 2 hours to purchase again from Ron’s. Thanks for making my automotive dream a reality! Less
Dave Talley is a POS Sales Manager who will say anything to make the sale. Then fails to deliver on his promises.
This is a great place to buy a car. My salesperson Tony was fair and upfront and I got a great deal with a great low payment. I've needed service a couple times and their care for their customers continued well after the deal was done. If you want a well kept, well maintenanced pre owned vehicle with great customer service Rons is the place to go.... More
This is a great place to buy a car. My salesperson Tony was fair and upfront and I got a great deal with a great low payment. I've needed service a couple times and their care for their customers continued well after the deal was done. If you want a well kept, well maintenanced pre owned vehicle with great customer service Rons is the place to go. Less
Great guys to work with. Needed a new car cause our old one died was able to get a new Jetta with no hassle. They worked hard to make sure we got everything we needed and more.... More
Great guys to work with. Needed a new car cause our old one died was able to get a new Jetta with no hassle. They worked hard to make sure we got everything we needed and more. Less
Great experience! Went to look at a few cars I had saw listed online. We didn't end up buying anything because it just didn't work out for me, but Deano was our salesman and he was fantastic! Very personable, helpful, and honest. Definitely would've been happy to buy a car from him if we had found one in the lot that worked for me! Will definitely be back for future car purchases.... More
Great experience! Went to look at a few cars I had saw listed online. We didn't end up buying anything because it just didn't work out for me, but Deano was our salesman and he was fantastic! Very personable, helpful, and honest. Definitely would've been happy to buy a car from him if we had found one in the lot that worked for me! Will definitely be back for future car purchases. Less
Tony Roy was a great salesman!! Very helpful and helped us get the best possible price!!
Ron's Automotive has very beautiful well kept cars and provides a friendly and welcoming staff. Tony is absolutely the man that you want to deal with as he will do everything he can to get you a fair deal and so you are not overpaying compared to the competition. Just do your homework and know how much your desired vehicle should be going for, Tony will take care of the rest once you have the fac... More
Ron's Automotive has very beautiful well kept cars and provides a friendly and welcoming staff. Tony is absolutely the man that you want to deal with as he will do everything he can to get you a fair deal and so you are not overpaying compared to the competition. Just do your homework and know how much your desired vehicle should be going for, Tony will take care of the rest once you have the facts to present to him! I was in a rental car and he even helped me take care and return that. Highly recommend!! Less
We had a good expience at Ron’s Automotive. Ricardo was pleasant and helpful.
My entire experience at Ron's Automotive was smooth and friendly from beginning to end. Our latest purchase was with Soho as our salesman. Previously we have dealt with and purchased from Tony. I would highly recommend either salesperson as being up front, honest, hard working to get the customer the best possible deal and friendliness seems to be the standard at Ron's. I would buy from them agai... More
My entire experience at Ron's Automotive was smooth and friendly from beginning to end. Our latest purchase was with Soho as our salesman. Previously we have dealt with and purchased from Tony. I would highly recommend either salesperson as being up front, honest, hard working to get the customer the best possible deal and friendliness seems to be the standard at Ron's. I would buy from them again without question. Joe and Karyn Duvall Less
Just bought a vehicle from Ron’s! Friendly staff! Tony was a big help! Thank you!
Tony Roy was amazing to work with! He drove the vehicle to my house and was very accomodating throughout the purchasing process. He also went to great lengths to ensure any questions I had were answered to satisfaction and all issues were handled quickly and professionally. Tony truly went above and beyond, and I would be happy to work with him again in the future. Thank you Tony!... More
Tony Roy was amazing to work with! He drove the vehicle to my house and was very accomodating throughout the purchasing process. He also went to great lengths to ensure any questions I had were answered to satisfaction and all issues were handled quickly and professionally. Tony truly went above and beyond, and I would be happy to work with him again in the future. Thank you Tony! Less
We drove into Ron's automotive with the intention to just look. We were greeted by Tony Roy and a big smile. He asked us what we were looking for and then brought us into his office to view available vehicles on line. After finding a suitable truck in our price range he allowed us to test drive it. He was very pleasant and never pressured us to buy the truck. We talked at length and he answe... More
We drove into Ron's automotive with the intention to just look. We were greeted by Tony Roy and a big smile. He asked us what we were looking for and then brought us into his office to view available vehicles on line. After finding a suitable truck in our price range he allowed us to test drive it. He was very pleasant and never pressured us to buy the truck. We talked at length and he answered all of our questions. It was obvious that God brought us to Ron's and arranged for us to have Tony as our salesman. We completed the deal with great satisfaction and Praise God for how He worked out our deal. Less
I recently purchased a vehicle from Ron's. Jay, the salesman, and Bill, the manager, and all the rest of the staff were super friendly and helpful and made the process very easy. Would recommend!... More
I recently purchased a vehicle from Ron's. Jay, the salesman, and Bill, the manager, and all the rest of the staff were super friendly and helpful and made the process very easy. Would recommend! Less
I bought a 19’ Volkswagen Jetta a couple months back from Ron’s Automotive and the service was great. Went in pre qualified just had some troubles with the credit application (not their fault) but they worked around it and got me driving off with the car same day. The salesperson I had (Tony Roy) was great. Definitely a go to dealership next time I need a new ride!... More
I bought a 19’ Volkswagen Jetta a couple months back from Ron’s Automotive and the service was great. Went in pre qualified just had some troubles with the credit application (not their fault) but they worked around it and got me driving off with the car same day. The salesperson I had (Tony Roy) was great. Definitely a go to dealership next time I need a new ride! Less
My husband and I had a great experience working with Tony Roy. We went to two other dealerships and were very unhappy with our experiences before working with Tony and the team at Ron's Automotive. It was definitely worth the drive to work with Tony. He was personable, professional, transparent, and straight-forward. We are very pleased with our purchase! Thanks, Tony!!... More
My husband and I had a great experience working with Tony Roy. We went to two other dealerships and were very unhappy with our experiences before working with Tony and the team at Ron's Automotive. It was definitely worth the drive to work with Tony. He was personable, professional, transparent, and straight-forward. We are very pleased with our purchase! Thanks, Tony!! Less
Sofokli Fusha was the salesman for my friend. He made the car buying experience seamless, easy and a professional. Dollar Bill helped her secure financing that she was able to afford. Sofokli is an excellent salesman! Thank you so much! She is very happy with her Sonata!... More
Sofokli Fusha was the salesman for my friend. He made the car buying experience seamless, easy and a professional. Dollar Bill helped her secure financing that she was able to afford. Sofokli is an excellent salesman! Thank you so much! She is very happy with her Sonata! Less
My experience with the sales rep was without a doubt awesome. Very knowledgeable. When I need to but another vehicle I will return there to get it. Very good customer service.... More
My experience with the sales rep was without a doubt awesome. Very knowledgeable. When I need to but another vehicle I will return there to get it. Very good customer service. Less
I want to thank Ron’s Automotive and his fine staff, esp. our salesman DW who supported our need for immediate transportation . We had a cash down-payment but no cumulative credit for he past 7 years as normally required. We had actively sought financing and a Kate model used vehicle at two other larger dealerships in Baltimore County. Because we had noticed Ron’s Automotive dealership decals on ... More
I want to thank Ron’s Automotive and his fine staff, esp. our salesman DW who supported our need for immediate transportation . We had a cash down-payment but no cumulative credit for he past 7 years as normally required. We had actively sought financing and a Kate model used vehicle at two other larger dealerships in Baltimore County. Because we had noticed Ron’s Automotive dealership decals on various cars in our area of northern Baltimore County, we made the drive out to rural Manchester. Well worth our time and effort because DW went to work to get us into a vehicle and my neighbor left in a vehicle newer, less mileage and a perfect fit for the needs of her household. The monthly payment was lower than she had been willing to pay. It was not easy, and DW considered different vehicles and financing until the Magic was worked and Sharon drove home a 2019 Hyundai Tucson. We were so willing to share our fortunate experience of September 1, 2020. Many complaints about 2020 with an active pandemic. But no complaint about our Miracle at Ron’s! Thanks DW and everyone at Ron’s! Less
Tony Roy was awesome! I live over an hour away and Tony FaceTimed me to show me the car before I drove all that way just to see it in person. He even did one better and drove the car to meet me halfway the next day, on his day off. There was no pressure involved in the buying process. Tony got me the car of my dreams!... More
Tony Roy was awesome! I live over an hour away and Tony FaceTimed me to show me the car before I drove all that way just to see it in person. He even did one better and drove the car to meet me halfway the next day, on his day off. There was no pressure involved in the buying process. Tony got me the car of my dreams! Less
Ricky was excellent to work with when looking for a used vehicle. Honest, prompt and very helpful. The service was excellent including bringing in vehicles from inventory at another location for us (same day) to test drive. Very happy with the overall buying experience at Ron's in Manchester with Ricky.... More
Ricky was excellent to work with when looking for a used vehicle. Honest, prompt and very helpful. The service was excellent including bringing in vehicles from inventory at another location for us (same day) to test drive. Very happy with the overall buying experience at Ron's in Manchester with Ricky. Less
Ricardo, salesman, Mngr, Dave & staff were GREAT & VERY accommodating. They had someone pick me up, 1 1/2hrs. Away. Great experience.
They really took care of me here. Excellent service from D.W., and a very friendly "neighborhood" atmosphere. They have a great selection of vehicles to choose from!... More
They really took care of me here. Excellent service from D.W., and a very friendly "neighborhood" atmosphere. They have a great selection of vehicles to choose from! Less
Ricardo Briones is amazing! I got a 2020 Nissan Altima from him. He drove 50+ mins to my house to let me look at the car and was very good with communication and service. Highly recommend!... More
Ricardo Briones is amazing! I got a 2020 Nissan Altima from him. He drove 50+ mins to my house to let me look at the car and was very good with communication and service. Highly recommend! Less
I just bought a new (to me )truck. The salesman and staff,were so nice and helpful,, I had running boards and a tow hitch put on,and the service department,went above and beyond ,to satisfy me.as far as staying late to finish my vehicle I'm a satisfied customer,,,great job I'll recommend buying from Ron's. automotive... More
I just bought a new (to me )truck. The salesman and staff,were so nice and helpful,, I had running boards and a tow hitch put on,and the service department,went above and beyond ,to satisfy me.as far as staying late to finish my vehicle I'm a satisfied customer,,,great job I'll recommend buying from Ron's. automotive Less
My daughter bought a car there and they told her everything she wanted to hear. The front bumper had a bunch of cracks and dings and needed to be adjusted , but she loved the car and the sales person said we will fix all that for you, just give us a call back on Thurs and we will set up a date & time and give u a rental car. That was in April it is now Aug and she has left multiple msgs for David... More
My daughter bought a car there and they told her everything she wanted to hear. The front bumper had a bunch of cracks and dings and needed to be adjusted , but she loved the car and the sales person said we will fix all that for you, just give us a call back on Thurs and we will set up a date & time and give u a rental car. That was in April it is now Aug and she has left multiple msgs for David Talley the Auto repair manager and he has never called her back. So your good to buy a car there but don't let them push the car on you and say we will fix it. THEY WONT. KARMA...JS Less
Overall good experience, the staff and salesman were excellent. We found a 2015 Prius for a great price online and drove about an hour to check it out. I subtracted one star because they did seem to tack on a couple fees that seemed questionable, the service and detail fee... all dealers charge fees but this seemed like a bit too much, though we negotiated it down and the salesman understood and ... More
Overall good experience, the staff and salesman were excellent. We found a 2015 Prius for a great price online and drove about an hour to check it out. I subtracted one star because they did seem to tack on a couple fees that seemed questionable, the service and detail fee... all dealers charge fees but this seemed like a bit too much, though we negotiated it down and the salesman understood and was great. Also we found out the turn signals did not work The next day, I replaced a fuse which took me less than a minute and it was fixed, but I’m not sure how this car passed a safety inspection if the turn signals weren’t working? I’m giving them the benefit of the doubt and assuming it’s just things that happen, and the experience overall was good! Will update more as we continue to drive the car Less
A few years ago I purchased a vehicle from them, and had a great experience. Staff was friendly and knowledgeable during that process. Today, due to a poor experience at another dealership as I attempted to sell a vehicle, I was steered back to Ron's automotive. They reminded today as to why I purchased a vehicle from them 3 years ago. They are kind, professionally and definitely knowledgeable. I... More
A few years ago I purchased a vehicle from them, and had a great experience. Staff was friendly and knowledgeable during that process. Today, due to a poor experience at another dealership as I attempted to sell a vehicle, I was steered back to Ron's automotive. They reminded today as to why I purchased a vehicle from them 3 years ago. They are kind, professionally and definitely knowledgeable. I will continue to "steer" my friends to the direction of Ron's. Thank you for being a stand up business as they are getting harder and harder to find. Less
I had a great truck buying experience with Dave Warder. I drove from three hours away to get a Ram 2500 that I had been I had been trying to find for months. Dave kept his word every step of the way and was able to get me an amazing deal. I couldn't be happier with the service and how I was treated by Rons.... More
I had a great truck buying experience with Dave Warder. I drove from three hours away to get a Ram 2500 that I had been I had been trying to find for months. Dave kept his word every step of the way and was able to get me an amazing deal. I couldn't be happier with the service and how I was treated by Rons. Less
Great service! Deano and Dave helped me get my first truck at a great price. Overall, great experience with Rons Automotive. 10/10 Recommended
I purchased my car from Tony. Due to Covid, I didn't want to spend much time in the office, so almost everything was done over the phone. Upon request, Tony even sent me a video of the car. There was no pressure and the paperwork was ready for me when I got there. It was a very pleasant experience for me.... More
I purchased my car from Tony. Due to Covid, I didn't want to spend much time in the office, so almost everything was done over the phone. Upon request, Tony even sent me a video of the car. There was no pressure and the paperwork was ready for me when I got there. It was a very pleasant experience for me. Less
Fantastic car buying experience!! It was a great working with Dave Warder. He went above and beyond to get me into my dream SUV. He was very professional and kept his word. That really means a lot to me. Ricardo made the final steps very easy and was transparent during the process. I am very impressed with the outstanding service I received from Ron's Automotive. I would definitely recommend the... More
Fantastic car buying experience!! It was a great working with Dave Warder. He went above and beyond to get me into my dream SUV. He was very professional and kept his word. That really means a lot to me. Ricardo made the final steps very easy and was transparent during the process. I am very impressed with the outstanding service I received from Ron's Automotive. I would definitely recommend them. Less
I went to Rons to look at a Hyundai Elantra. The employees were very accommodating. I had some issues with the car and I was told by Deano that he would take care of those issues. He took care of the issues as promised. He ended up giving me a good deal on the car as well. I am very happy with the purchase.... More
I went to Rons to look at a Hyundai Elantra. The employees were very accommodating. I had some issues with the car and I was told by Deano that he would take care of those issues. He took care of the issues as promised. He ended up giving me a good deal on the car as well. I am very happy with the purchase. Less
Deano was a great salesperson. He worked very hard to get us the price we were asking for. The car was just what we we’re looking for.
Went there a couple of days ago. After parking my car I approached a grey trailer were a couple of guys were smoking. Their looks were as though birds of prey and they were sizing me up. I walked boldly to the entrance. As I did one decided to leap of the perch and approached me with an query. "How can I help you, sir?" I affirmed that I was interested in a 2011 535 AWD BMW. My research indicated... More
Went there a couple of days ago. After parking my car I approached a grey trailer were a couple of guys were smoking. Their looks were as though birds of prey and they were sizing me up. I walked boldly to the entrance. As I did one decided to leap of the perch and approached me with an query. "How can I help you, sir?" I affirmed that I was interested in a 2011 535 AWD BMW. My research indicated that the car had 92 thousand miles, one owner and was priced at $11,988. However, I stated the price WAS under 12 grand. By the time the salesman showed me the figures the price was jacked up $6,000! Immediately, the car became overpriced. But I wanted to see how they operated. There was a charge for state tax at $808, a dent, ding and touch-up paint repair at $995, a processing fee of $495 and a bunch of other "fees." As you review my account of Ron's Automotive you'll notice I have not named names. My reason is these guys are operating in a system that needs to feed. A reasonable down payment of three thousand dollars becomes a call for $5,000! For this author, whose credit was admittedly sketchy, the bank wanted to offer me 17.22 percent interest and the salesman suggested I reach any means (use my credit cards) to meet the down payment. Not a chance. In closing, the salesman wanted ding the credit bureau again to solicit other "friendly" banks to make the deal with 3 grand down. Fortunately for me it was a quarter to 6 and the banks closed at 5:30. Needless to say, I will not go back to do business with Ron's Automotive in Manchester, Maryland. I will not expect anyone to take this account as a sign to avoid doing business with this used car dealership, but I do suggest that one calls to determine what the actual price is on their cars to see if the vehicle's price is an "Internet price." I suspect, even then, the fees that I mentioned will still be attached. Good luck all. Less
My husband and I walked in with 400 hundred dollars and drove away in a 2018 model with 30k mi because of the hard work and diligence of Jay and Dollar Bill. We received excellent service and were treated with such a hospitality that just isn't found much in this day and age. I would definitely deal with this place again and would recommend it to anyone!... More
My husband and I walked in with 400 hundred dollars and drove away in a 2018 model with 30k mi because of the hard work and diligence of Jay and Dollar Bill. We received excellent service and were treated with such a hospitality that just isn't found much in this day and age. I would definitely deal with this place again and would recommend it to anyone! Less
Tony is the man! He was extremely helpful, transparent, friendly, and genuine. No hidden costs, no nonsense! The great customer service does not go unnoticed. I’m so happy I stumbled upon Ron’s. We will definitely be back and recommend this dealership to everyone.... More
Tony is the man! He was extremely helpful, transparent, friendly, and genuine. No hidden costs, no nonsense! The great customer service does not go unnoticed. I’m so happy I stumbled upon Ron’s. We will definitely be back and recommend this dealership to everyone. Less
I purchased my new car from Deano!! He was really friendly, helpful, and did an incredible job of getting me into the car that I came in for. Working with expert sales staff members like Deano is what makes Ron's Automotive an amazing place to go for a great new vehicle and an outstanding customer service experience! Thanks again to him and to the other folks in the office who weren't satisfied ... More
I purchased my new car from Deano!! He was really friendly, helpful, and did an incredible job of getting me into the car that I came in for. Working with expert sales staff members like Deano is what makes Ron's Automotive an amazing place to go for a great new vehicle and an outstanding customer service experience! Thanks again to him and to the other folks in the office who weren't satisfied until they saw me drive off in the perfect vehicle!!! Less
Ron’s Automotive was awesome to deal with. My salesman Tony Roy was extremely helpful and knowledgeable. They have a great selection and everyone there makes you feel at home. Great experience. I recommend Tony Roy and Ron’s Automotive to all my friends and family. Thank you for an awesome deal. Harshal Naik.... More
Ron’s Automotive was awesome to deal with. My salesman Tony Roy was extremely helpful and knowledgeable. They have a great selection and everyone there makes you feel at home. Great experience. I recommend Tony Roy and Ron’s Automotive to all my friends and family. Thank you for an awesome deal. Harshal Naik. Less
Fair deals. We found a price that worked for both of us on a great truck and trade-in. Dave Warder was a big help and made the process easy.
All the trucks and cars I test drove had no power and was a complete mess dont waste your time or money
Ron’s did a great job of finding the car I felt most comfortable with. They also did a great job setting all the test drives and paperwork for me knowing I was driving three hours from New Jersey. Bill made my experience with Ron’s great and I highly recommend them to everyone!... More
Ron’s did a great job of finding the car I felt most comfortable with. They also did a great job setting all the test drives and paperwork for me knowing I was driving three hours from New Jersey. Bill made my experience with Ron’s great and I highly recommend them to everyone! Less
Tony was very patient, professional, no-pressure with our car buying experience. All of the staff were so helpful and vested in our experience! No hidden costs, straight forward, honest people. Definitely will be back!... More
Tony was very patient, professional, no-pressure with our car buying experience. All of the staff were so helpful and vested in our experience! No hidden costs, straight forward, honest people. Definitely will be back! Less
Tony Roy Was My Salesman, I Did Almost Everything Over Th Phone. We Made Th Deal It Was Close To a hr Drive But Well Worth It. The Car Was Ready When I Got There, Tony Gave me The Key Took It For A Road Test And Bought It. Tony Roy Was Very Honest, Knowledgeable, Experienced And Just A Great Person And I Suggest Make "RON'S AUTOMOTIVE" Your First Choice. I Am So Pleased With My Purchase. I Am A... More
Tony Roy Was My Salesman, I Did Almost Everything Over Th Phone. We Made Th Deal It Was Close To a hr Drive But Well Worth It. The Car Was Ready When I Got There, Tony Gave me The Key Took It For A Road Test And Bought It. Tony Roy Was Very Honest, Knowledgeable, Experienced And Just A Great Person And I Suggest Make "RON'S AUTOMOTIVE" Your First Choice. I Am So Pleased With My Purchase. I Am A Customer For Life And Im Sending Anyone I Know Looking For A Car To "RON'S" Thank You Ron Rosen. It Is Definitely A 10 STAR Dealership Less
Munchas gracias por todo la atención es muy buena atención del buen amigo ricardo Briones felicidades atiende muy bien
Friendly Staff!! They take good care of veterans as well!!!
Recommended to Ron's by a friend. Called ahead, spoke to DW on the phone explaining what I was looking for. Drove up the same day and purchased a Mazda 3I the same day. Great condition and a great price. That was 3 years ago. Car has been amazing. Will definitely purchase another vehicle from DW when the time comes. Definitely recommend him at Ron's to purchase your next vehicle.... More
Recommended to Ron's by a friend. Called ahead, spoke to DW on the phone explaining what I was looking for. Drove up the same day and purchased a Mazda 3I the same day. Great condition and a great price. That was 3 years ago. Car has been amazing. Will definitely purchase another vehicle from DW when the time comes. Definitely recommend him at Ron's to purchase your next vehicle. Less
Best deal around. Jay was super nice and helpful. Financing worked with us to get a low payment. They truck was like new. Extra warranty available. Great all around. Thank you.... More
Best deal around. Jay was super nice and helpful. Financing worked with us to get a low payment. They truck was like new. Extra warranty available. Great all around. Thank you. Less
My husband and I drove all the way from jersey and spent the day here. We had such a great experience and we are beyond happy with our purchase!!!! We were treated like family! Highly recommend!... More
My husband and I drove all the way from jersey and spent the day here. We had such a great experience and we are beyond happy with our purchase!!!! We were treated like family! Highly recommend! Less
Dave n dollar bill was amazing I highly recommend getting a vehicle from Ron's automotive they are very nice an helpful they explain an break down everything for you you will not leave with out a smile on your face the vehicle are very nice I just bought a 2012 dodge ram an I'm in love with it ... thank you guys so much... More
Dave n dollar bill was amazing I highly recommend getting a vehicle from Ron's automotive they are very nice an helpful they explain an break down everything for you you will not leave with out a smile on your face the vehicle are very nice I just bought a 2012 dodge ram an I'm in love with it ... thank you guys so much Less
Absolutely amazing service! I have used Ron’s in the past and never had any complaints but I was also never wowed BUT this past week they definitely wowed me! I have always dreaded dealerships because of the “salesman” attitude but Rons has proven me wrong. They gave us amazing service and they were very patient with our situation. They went above and beyond to provide for us. We went in for a ca... More
Absolutely amazing service! I have used Ron’s in the past and never had any complaints but I was also never wowed BUT this past week they definitely wowed me! I have always dreaded dealerships because of the “salesman” attitude but Rons has proven me wrong. They gave us amazing service and they were very patient with our situation. They went above and beyond to provide for us. We went in for a car to replace my husbands 2010 Malibu and ended walking out with two cars. They saved us money on our current loan by working their magic. I have never been more impressed. Dave and Dean and the rest of the team were nothing less than amazing! Thank you so much guys! We will definitely be back in the future and will be more than excited to share our experience with others. Less
Ripped me off for $900 bought a warranty policy they never opened the policy up but kept my money for the run around and said was gonna he paid back and that never happened.... More
Ripped me off for $900 bought a warranty policy they never opened the policy up but kept my money for the run around and said was gonna he paid back and that never happened. Less
Great service, friendly and no pressure
Deano was fast and friendly, came for one car, ended up with another even better car for not much more. Overall fast, clean, easy.
We highly recommend Ron's Automotive. Tony Roy was the Saleman who worked with us. He listened carefully to what we wanted,and patiently allowed us to decide what we liked and didn't like. He told us about services and options available which would give both my husband and I what we each wanted in our car. This enabled us to purchase the Buick we liked right off their lot. He was knowledgable, p... More
We highly recommend Ron's Automotive. Tony Roy was the Saleman who worked with us. He listened carefully to what we wanted,and patiently allowed us to decide what we liked and didn't like. He told us about services and options available which would give both my husband and I what we each wanted in our car. This enabled us to purchase the Buick we liked right off their lot. He was knowledgable, professional, friendly and helpful!! Less
I wanted to share my experience with Tony at Ron's Automotive as he and Ron's exceeded my expectations. Tony has an exceptional personality and he is truly genuine in his desire to make the customer buying experience a great one. We easily talked about sports and family, things both familiar and important to us. Tony took into great consideration my needs and wants in buying a vehicle. They made ... More
I wanted to share my experience with Tony at Ron's Automotive as he and Ron's exceeded my expectations. Tony has an exceptional personality and he is truly genuine in his desire to make the customer buying experience a great one. We easily talked about sports and family, things both familiar and important to us. Tony took into great consideration my needs and wants in buying a vehicle. They made it happen for me and I love my new SUV. I highly, highly recommend them, and specifically Tony. You will not regret it. Less
Love my car! Deano was great, so professional. He found me a beautiful car that suited my needs perfectly.
We had a great experience and they really worked with us! We are enjoying our 2017 Grand Jeep Cherokee! Would definitely buy another vehicle from them. Tony and Trevor Roy were so good to us. We really enjoyed all the help they gave us. Thanks for everything, Bill and Kristy Autry... More
We had a great experience and they really worked with us! We are enjoying our 2017 Grand Jeep Cherokee! Would definitely buy another vehicle from them. Tony and Trevor Roy were so good to us. We really enjoyed all the help they gave us. Thanks for everything, Bill and Kristy Autry Less
As a first time car buyer, I was satisfied with my experience. Deano was helpful and kind. He worked with me to get the best deal and a low rate. I definitely recommend Ron’s and make sure you ask for Deano!... More
As a first time car buyer, I was satisfied with my experience. Deano was helpful and kind. He worked with me to get the best deal and a low rate. I definitely recommend Ron’s and make sure you ask for Deano! Less
I saw a 07 Toyota Tundra online. And I called the dealership and spoke to one of the salesman. While on the call I asked if there were any additional fees on dealer fees that I needed to be aware of and was told “NO”. So I woke up and drove had a friend drive me and my 3 month old infant son with all the cash and intentions of buying the truck and not having to come back! After getting there and ... More
I saw a 07 Toyota Tundra online. And I called the dealership and spoke to one of the salesman. While on the call I asked if there were any additional fees on dealer fees that I needed to be aware of and was told “NO”. So I woke up and drove had a friend drive me and my 3 month old infant son with all the cash and intentions of buying the truck and not having to come back! After getting there and checking it out I said let’s do it. The salesman first comes in with a price that was over 2,000 more that what was announced online. After I corrected him and showed him what was advertised they adjust that they still was trying to charge me more than what was announced. After realized the trick I noticed that they intimately wanted to charge me almost $1500 for the inspection and whatever else they felt the need to do for it to pass inspection! I’ve never heard of a dealership trying to charge someone for an inspection and repairs to pass inspection. This is something that could’ve been told to me before I drove all of that way. They seemed to be nice people so I’m shocked that they would conduct business. I am a Purple Heart combat wounded Airman that has back issues amongst others and was pretty disappointed that I crammed myself and my son in a car for over an hour to buy a car to get done like that. Less
I recently just purchased a vehicle from Ron’s Automotive and it was a great experience. Everyone was so kind and patient and worked hard to make sure I got the BEST interest rates. Great experience and I love my new car!... More
I recently just purchased a vehicle from Ron’s Automotive and it was a great experience. Everyone was so kind and patient and worked hard to make sure I got the BEST interest rates. Great experience and I love my new car! Less
If you're a fan of the old "Bait and Switch" this is the dealership for you The advertised price was Thousands less than the actual price. I found them to be unethical at best.... More
If you're a fan of the old "Bait and Switch" this is the dealership for you The advertised price was Thousands less than the actual price. I found them to be unethical at best. Less
Tony did an outstanding job of assisting my wife and I on our recent purchase. He went out of the way for us, was very professional and very courteous. The whole team at Ron’s get two thumbs up from us.... More
Tony did an outstanding job of assisting my wife and I on our recent purchase. He went out of the way for us, was very professional and very courteous. The whole team at Ron’s get two thumbs up from us. Less
Decent car buying experience, nice office spaces to talk and do paperwork, nice staff. The service department however needs work. They don't have good communication to customers and don't respond to most inquiries or questions I ask them unless it has to do with buying a car.... More
Decent car buying experience, nice office spaces to talk and do paperwork, nice staff. The service department however needs work. They don't have good communication to customers and don't respond to most inquiries or questions I ask them unless it has to do with buying a car. Less
I can't thank D.W. enough for his great service. Highly recommended😁
Absolutely wonderful experience with purchasing my second vehicle from Ron's! Highly recommended dealership. They will always go above and beyond to close you a very good deal on exactly what you want. The process was super quick with no issues. Dean was absolutely amazing. He was very professional, understanding & fulfilled his promises! I will continue to recommend Ron's Automotive & Dean to fa... More
Absolutely wonderful experience with purchasing my second vehicle from Ron's! Highly recommended dealership. They will always go above and beyond to close you a very good deal on exactly what you want. The process was super quick with no issues. Dean was absolutely amazing. He was very professional, understanding & fulfilled his promises! I will continue to recommend Ron's Automotive & Dean to family and friends! Less
Hey! Scott! Or who ever suppose to be in charge or owner better be calling my wife back about her car that you claimed wasn't wreck and the chevy dealer says it was and is giving us printed out proof. Air bag lights has came on and off for 6 months and every time we scheduled with you there was always a ”mix up” in the office. You've been a hassle to deal with from day one on a car she purchased ... More
Hey! Scott! Or who ever suppose to be in charge or owner better be calling my wife back about her car that you claimed wasn't wreck and the chevy dealer says it was and is giving us printed out proof. Air bag lights has came on and off for 6 months and every time we scheduled with you there was always a ”mix up” in the office. You've been a hassle to deal with from day one on a car she purchased for 20k from you guys. Sold her a 3rd party insurance for 2200 bucks And we have the receipt of it and when it was at the chevy dealer they said RONS NEVER registered it. Fix this now, I'm not going away until you do, and next ill proceed in legal action next if you don't want to help and do what's right!!! Less
This was the most delightful experience I've ever had purchasing a vehicle! I was interested in only ONE vehicle and finance expert, Tony made it happen. And, the whole process was done long distance - With the social distancing. There was never pressure at all. Tony was very helpful and understanding that he made it possible for me to stayed in my price range and even with me not having enough c... More
This was the most delightful experience I've ever had purchasing a vehicle! I was interested in only ONE vehicle and finance expert, Tony made it happen. And, the whole process was done long distance - With the social distancing. There was never pressure at all. Tony was very helpful and understanding that he made it possible for me to stayed in my price range and even with me not having enough credit. I am very happy with my new car and would definitely return to this dealership or recommend it to friends and family! Less
A HUGE thank you to Deano for helping me find the perfect car for me. He was always friendly, answered all my questions and just genuinely seemed to care about his customers. Highly recommend... More
A HUGE thank you to Deano for helping me find the perfect car for me. He was always friendly, answered all my questions and just genuinely seemed to care about his customers. Highly recommend Less
Atmosphere was inviting,people were polite and took precautions with the current pandemic with mask,sanitation and no handshakes even when its force of habit ha.Most importantly Tony was excellent,consistent and considerate enable/eager to get me the car i wanted and even delivered to me himself. Overall fast easy and enjoyable experience.... More
Atmosphere was inviting,people were polite and took precautions with the current pandemic with mask,sanitation and no handshakes even when its force of habit ha.Most importantly Tony was excellent,consistent and considerate enable/eager to get me the car i wanted and even delivered to me himself. Overall fast easy and enjoyable experience. Less
Very happy with the experience I went through. Awesome people to work with, very respectful walking out with a 2020 vehicle!
Tony helped me with purchasing my vehicle and did an amazing job giving me all of the information I was looking for. He went out of his way to send copies of all of the vehicle history and was as transparent as possible. He answered all of my questions as well as drove over an hour to deliver the vehicle to me. A very easy process and I've had the vehicle for about a month now and have had no iss... More
Tony helped me with purchasing my vehicle and did an amazing job giving me all of the information I was looking for. He went out of his way to send copies of all of the vehicle history and was as transparent as possible. He answered all of my questions as well as drove over an hour to deliver the vehicle to me. A very easy process and I've had the vehicle for about a month now and have had no issues whatsoever. Less
I am from metro Detroit and recently purchased a Hummer H3T from Ron’s Automotive. I originally called to just speak with a sales representative and ask questions about the vehicle. At the time, I didn’t intend on buying the vehicle because the risk factor is so high, buying a vehicle sight unseen. After speaking/texting with Ricardo multiple times about the vehicle condition, my budget and the o... More
I am from metro Detroit and recently purchased a Hummer H3T from Ron’s Automotive. I originally called to just speak with a sales representative and ask questions about the vehicle. At the time, I didn’t intend on buying the vehicle because the risk factor is so high, buying a vehicle sight unseen. After speaking/texting with Ricardo multiple times about the vehicle condition, my budget and the overall process, I discovered that he was respectful and trustworthy. I ended up purchasing this vehicle because the element of risk was reduced by his transparency and honesty. He even offered to FaceTime (video chat) so I could see anything that I wanted, to ensure that I was comfortable. At no time was he pushy or disrespectful. Ricardo is a true professional and major asset to Ron’s Automotive because he knows how to earn a customer’s business. Thank you sir! Less
Thank u Ricardo ..great costumers service..
Little bit of a hike but well worth it DW and $$Bill went above and beyond to get me home in the car that I came to look at . If you have any doubts about purchasing a new car take the drive to these guys it was well worth it .... More
Little bit of a hike but well worth it DW and $$Bill went above and beyond to get me home in the car that I came to look at . If you have any doubts about purchasing a new car take the drive to these guys it was well worth it . Less
This place was 45min drive but I decided to take a chance and it was worth it !!! DW and dolla dolla bill as they call him did everything they could to get me the car that I wanted ! I would recommend any one if you have doubts take the trip mine was worth it in the end .... More
This place was 45min drive but I decided to take a chance and it was worth it !!! DW and dolla dolla bill as they call him did everything they could to get me the car that I wanted ! I would recommend any one if you have doubts take the trip mine was worth it in the end . Less
Ron’s automotive was worth the hour drive to get there! Super friendly staff and was not pushy in any way. Deano was friendly, knowledgeable, and very diligent in his work and made my first car buying experience wonderful!... More
Ron’s automotive was worth the hour drive to get there! Super friendly staff and was not pushy in any way. Deano was friendly, knowledgeable, and very diligent in his work and made my first car buying experience wonderful! Less
i purchased a car today at Ron’s Automotive, my first car ever on my own!! my experience was great with Tony Roy. such a kind and considerate man. He really went above and beyond to find a perfect car for me! Great attitude, communication and explanation skills. Highly Recommend!!... More
i purchased a car today at Ron’s Automotive, my first car ever on my own!! my experience was great with Tony Roy. such a kind and considerate man. He really went above and beyond to find a perfect car for me! Great attitude, communication and explanation skills. Highly Recommend!! Less
Ron's does not make good on their promises. They are not true to their word. Get everything you want before you sign, otherwise you may not get it.
Didn’t have the best credit they tried to sell me a vehicle that was not ready to be driven off the lot I would have rather been told hey we can’t help you instead of them try Ming to push a vehicle on me that I would have to return... More
Didn’t have the best credit they tried to sell me a vehicle that was not ready to be driven off the lot I would have rather been told hey we can’t help you instead of them try Ming to push a vehicle on me that I would have to return Less
Good used automobiles
This is my 4th car and by far one of the best car buying experiences I have had. We needed something bigger but also needed to comply with social distancing rules. We found a great car with an amazing price and outstanding service. We found our vehicle online on Monday and communicated with Tony via phone and text. The dealership was an hour away from our home and would be difficult to get ther... More
This is my 4th car and by far one of the best car buying experiences I have had. We needed something bigger but also needed to comply with social distancing rules. We found a great car with an amazing price and outstanding service. We found our vehicle online on Monday and communicated with Tony via phone and text. The dealership was an hour away from our home and would be difficult to get there to do a test drive during the week but Tony offered to bring the car to us. We offered to meet him half way but he insisted that it wasn't necessary and said he would deliver to our home. Talk about great service!!! We set an appointment for Wednesday evening and he showed up on time with our new baby. We took a test drive and the car ran great so we decided to keep her :-) The paperwork was completed in our front yard and everything was done right in time for dinner. I highly recommend Ron's automotive and especially enjoyed working with Tony, I wanted to hug him after it was all over but we settled for elbow bumps instead :-) Less
My husband and I recently purchased a vehicle from Ron's Automotive and it was hands down the best car buying experience we have had. Every single one of the staff members was very friendly and helpful. DW was the salesman who helped us and he was extremely knowledgeable and helpful. After leaving this place we truly feel like we were treated like family. I would highly recommend this dealership ... More
My husband and I recently purchased a vehicle from Ron's Automotive and it was hands down the best car buying experience we have had. Every single one of the staff members was very friendly and helpful. DW was the salesman who helped us and he was extremely knowledgeable and helpful. After leaving this place we truly feel like we were treated like family. I would highly recommend this dealership to anyone who is looking to purchase a vehicle. Less
Enjoyed working with David Miller! Such an awesome guy and very helpful. Would recommend anyone to him!
David Miller is a expert in cars and lead me to the perfect vehicle. He was the upmost professional to help me solve my problem of needing a vehicle that can fit my large family. With limited choices David spent the time and gave me the most professional advice and I was able to buy the best vehicle I have ever owned for a great price that I can afford. David and his team at Ron's Automotive t... More
David Miller is a expert in cars and lead me to the perfect vehicle. He was the upmost professional to help me solve my problem of needing a vehicle that can fit my large family. With limited choices David spent the time and gave me the most professional advice and I was able to buy the best vehicle I have ever owned for a great price that I can afford. David and his team at Ron's Automotive treated me like family and I am so blessed that I had the chance to work with them. Thank You David!!!!!!!!!!!!! Less
My boyfriend brought me by the dealership to look at a Mini Cooper S today and while I was not expecting to buy the car...I bought the car. Great condition for a 2010 (better than my 2013 Ford Fiesta). We worked with Tony today and he was absolutely a delight! Courteous, relaxed and very helpful; HIGHLY recommend Tony and Ron's Automotive as a whole. As we waited for the paperwork to get drawn up... More
My boyfriend brought me by the dealership to look at a Mini Cooper S today and while I was not expecting to buy the car...I bought the car. Great condition for a 2010 (better than my 2013 Ford Fiesta). We worked with Tony today and he was absolutely a delight! Courteous, relaxed and very helpful; HIGHLY recommend Tony and Ron's Automotive as a whole. As we waited for the paperwork to get drawn up, we were just chatting it up with the other salesmen. Great experience! (free doughnuts never hurt either) Less
I came to Ron’s Automotive to buy my first car. My salesman, David Miller, was extremely helpful and took great care of my family and I. We had a fantastic experience!... More
I came to Ron’s Automotive to buy my first car. My salesman, David Miller, was extremely helpful and took great care of my family and I. We had a fantastic experience! Less
David Miller was my salesman for the Suv i brought yesterday and for my second experience being able to get a vehicle he was very nice we laugh we talked and he also entertain my two year old while we waited i wish all the other dealerships i visited was like Ron's Automotive and had guys like David Miller thank you for the great experience... More
David Miller was my salesman for the Suv i brought yesterday and for my second experience being able to get a vehicle he was very nice we laugh we talked and he also entertain my two year old while we waited i wish all the other dealerships i visited was like Ron's Automotive and had guys like David Miller thank you for the great experience Less
What a blessing to have a super smooth car buying experience!! David Miller was my sales consultant and he is amazing! The process was seamless and the staff took all opportunities to explain everything to me. Prices were unmatched. Thanks guys!... More
What a blessing to have a super smooth car buying experience!! David Miller was my sales consultant and he is amazing! The process was seamless and the staff took all opportunities to explain everything to me. Prices were unmatched. Thanks guys! Less
Terrible experience. It took two days just to hear if I was approved. Every time I had a question my sales rep said "I dont know that information. I'll get back with you." Hours later he finally got back with me. I had to constantly call. I asked how much I was financing and of course he didnt k ow so while he was "finding out" I called another dealership, was approved for a new car, had all my t... More
Terrible experience. It took two days just to hear if I was approved. Every time I had a question my sales rep said "I dont know that information. I'll get back with you." Hours later he finally got back with me. I had to constantly call. I asked how much I was financing and of course he didnt k ow so while he was "finding out" I called another dealership, was approved for a new car, had all my terms worked out and they were being me the car to test drive all BEFORE he got back to me. Needless to say I went with the other dealership. Less
Great experience! We purchased a car for our daughter. We were reluctant to go to an independent dealer, but it sure was a pleasent experience. The price was extremly fzir and Dave got us in and out! Give them a try!... More
Great experience! We purchased a car for our daughter. We were reluctant to go to an independent dealer, but it sure was a pleasent experience. The price was extremly fzir and Dave got us in and out! Give them a try! Less
The staff at Ron's are helpful and patient. They worked with us to find the right vehicle at the right price for our daughter.
Just purchase my 2018 Dodge Journey,a Big thanks to the sales lady Stephanie for all the help through the process,she knows what I was looking for ,so she makes sure I left the dealership in to my new SUV.Got I nice vehicle,low miles excellent conditions,on top of that,they took my 2005 ford escape in trading,another good deal.... More
Just purchase my 2018 Dodge Journey,a Big thanks to the sales lady Stephanie for all the help through the process,she knows what I was looking for ,so she makes sure I left the dealership in to my new SUV.Got I nice vehicle,low miles excellent conditions,on top of that,they took my 2005 ford escape in trading,another good deal. Less
Good place and friendly helpfull personal.service were good and answered all my quistions.
Great People, Great Service. Very well managed and Upfront. Would Recommend This PlaceTo Anyone.
I love this place not only did they take care of me after totaling my car but also my husband getting a new truck. Family friendly.
Amazing, stress free and happy experience!! Thank you to my salesman David Miller, he was so patient and helpful with me and got me in my car I always wanted! He made me feel welcome the second I arrived and I can’t thank him, Ricardo and the rest of the Rons Automotive team for welcoming me into their family so easily! I’d totally recommend David!... More
Amazing, stress free and happy experience!! Thank you to my salesman David Miller, he was so patient and helpful with me and got me in my car I always wanted! He made me feel welcome the second I arrived and I can’t thank him, Ricardo and the rest of the Rons Automotive team for welcoming me into their family so easily! I’d totally recommend David! Less
Great experience all around. David Miller did an outstanding job. Finance person Jason Brewster was very helpful. Will definitely recommend them to family and friends.... More
Great experience all around. David Miller did an outstanding job. Finance person Jason Brewster was very helpful. Will definitely recommend them to family and friends. Less
Our salesman David Miller was an amazing man. I will recommend this dealership to all of my family and friends. Everyone was spot on, down to earth and helpful.... More
Our salesman David Miller was an amazing man. I will recommend this dealership to all of my family and friends. Everyone was spot on, down to earth and helpful. Less
This place is horrible. If I could give less than one star I would. The car went through an inspection before I purchased and I was charged a $1000 for the repairs. What kind of business makes you pay for the repairs before hand? Also, they told me to lie to the bank so I could be approved. Just “shady” practices all around. If you plan on doing business with this place, DO NOT!!!... More
This place is horrible. If I could give less than one star I would. The car went through an inspection before I purchased and I was charged a $1000 for the repairs. What kind of business makes you pay for the repairs before hand? Also, they told me to lie to the bank so I could be approved. Just “shady” practices all around. If you plan on doing business with this place, DO NOT!!! Less
Sadly the only way the sales manager will take care of issues is by us leaving bad reviews. I’ve been waiting for them to fix my car for weeks now. Don’t buy from or go to Rons for service, it’s a bad idea all around.... More
Sadly the only way the sales manager will take care of issues is by us leaving bad reviews. I’ve been waiting for them to fix my car for weeks now. Don’t buy from or go to Rons for service, it’s a bad idea all around. Less
Ricky was quick to help me and answer any questions , as he brought a truck up to me from another location and I wasn’t a fan but he found another truck of my likening and brought it up and we made a deal 10 out of 10..... More
Ricky was quick to help me and answer any questions , as he brought a truck up to me from another location and I wasn’t a fan but he found another truck of my likening and brought it up and we made a deal 10 out of 10.. Less
My friend brought a 2013 Chrysler 200 in which he has not received yet.. Due to the car not working.. Can Ron automotive explain? They can call us anytime but instead lie and say they will call back and never do so?... More
My friend brought a 2013 Chrysler 200 in which he has not received yet.. Due to the car not working.. Can Ron automotive explain? They can call us anytime but instead lie and say they will call back and never do so? Less
I brought a car 1 month ago I drove it less than 100 miles... Now it has been with shop over 21 days with no resolutions. They will call you and be friendly when they want you to buy.!!!! Not 1 person called me about my car since I brought the car!!!! Their has been zero progress with fixing the car they sold me needing a head gasket/engine.. I also brought a 1500 dollar warranty from them which... More
I brought a car 1 month ago I drove it less than 100 miles... Now it has been with shop over 21 days with no resolutions. They will call you and be friendly when they want you to buy.!!!! Not 1 person called me about my car since I brought the car!!!! Their has been zero progress with fixing the car they sold me needing a head gasket/engine.. I also brought a 1500 dollar warranty from them which covers it but still no one is fixing.. Less
This place is amazing. They are first class, quick, and easy. I got there about 45 mins before they closed on a Saturday and I ended up leaving with a new suv. They stayed later than they were opened for and I never felt rushed. They are up front with you and give you the best deal possible. I would highly recommend this place to anyone. Tony was my salesman and he did amazing, very down to earth... More
This place is amazing. They are first class, quick, and easy. I got there about 45 mins before they closed on a Saturday and I ended up leaving with a new suv. They stayed later than they were opened for and I never felt rushed. They are up front with you and give you the best deal possible. I would highly recommend this place to anyone. Tony was my salesman and he did amazing, very down to earth and made the experience a good for me. Buying a car is stressful at times but I am super glad I made the trip to maryland to visit Ron's. Less
As part of my purchase of a 2016 Explorer in Nov. 2019, Ron's agreed to: Fix a whine coming from the Explorer's transmission, Detail the Explorer, Perform an alignment on my previous vehicle before I gave it to my mother. Ron's went zero for three. The Explorer still whines and the service department has been delaying me since December when the co-owner Scott acknowledged the problem during a t... More
As part of my purchase of a 2016 Explorer in Nov. 2019, Ron's agreed to: Fix a whine coming from the Explorer's transmission, Detail the Explorer, Perform an alignment on my previous vehicle before I gave it to my mother. Ron's went zero for three. The Explorer still whines and the service department has been delaying me since December when the co-owner Scott acknowledged the problem during a test drive. Initially they put an additive in the transmission with promise to do more if the whine persisted. After more than a month of no response (Dec. 15 to Jan. 15), their current excuse is that there is no loaner vehicle available for me to have while the car is serviced (on a lot of 100+ vehicles!). It's March, 4 months after purchase! The transmission is still not fixed! The car was never fully cleaned and detailed. It was new to the lot when I bought it, so no time to detail it before I got there I guess. Sales guy Kenny said they would clean it up when I brought the car in for service. No service, no clean up, so I have stained seats on the interior and decal adhesive residue on the exterior. My previous car was aligned successfully, but when I came to pick up the vehicle there was a new large scratch on the rear passenger side quarter panel. Ron's took the car to a body shop and fixed the scratch, but the repair took additional days and required another trip to get the vehicle. One of several I had to make just to get an update or any new information since the service department rarely answers their phone. Waste of time! Bottom line: this place treats it's customers poorly, especially after their check clears. If you're considering doing business with them, do yourself a favor and move on. Less
Overall, it’s a wonderful place to buy a car. Do your research on whatever you’re looking for before you go!!! I had been car shopping and repairing my credit for a few months, came in with a preapproved offer. They had the cheapest price on a car that I loved, which had VERY low miles. I could not find a better deal within a 60 miles radius over the span of 2 weeks, so I finally came in. It was ... More
Overall, it’s a wonderful place to buy a car. Do your research on whatever you’re looking for before you go!!! I had been car shopping and repairing my credit for a few months, came in with a preapproved offer. They had the cheapest price on a car that I loved, which had VERY low miles. I could not find a better deal within a 60 miles radius over the span of 2 weeks, so I finally came in. It was just under market value. There were some salesy nuances, but if you’ve prepared yourself well it shouldn’t make much of a difference for you. The team worked really hard to keep that car on the lot for me until I could make it over because of my hectic schedule. The finance man was so respectful. He treated us like family, as did Stephanie! She was GREAT. We had 3 small children and she didn’t hesitate to accommodate us, even after our purchase. The other manager who set us up with a warranty was very pushy, but nice. It’s your purchase and you have to be sure of what you want—can’t stress that enough. If you go in with that, you’ll have a much better experience. It was a pleasure doing business with Ron’s. Less
First time dealing with Ron’s automotive and won’t be my last. Stephanie B. Was outstanding and would highly recommend her for a salesperson. She was very professional and patient helping me find the perfect truck. Also the staff in the office was very nice and polite.... More
First time dealing with Ron’s automotive and won’t be my last. Stephanie B. Was outstanding and would highly recommend her for a salesperson. She was very professional and patient helping me find the perfect truck. Also the staff in the office was very nice and polite. Less
I have a company where I need specific vehicles at the drop of a dime. I know that I can always call Dave Warder and let him know what I need and if he doesn't already have it on his lot, which he usually does, then he has it for me within a couple days. Dave Warder, the best of the best!!! Thanks Dave. See you for the next one.... More
I have a company where I need specific vehicles at the drop of a dime. I know that I can always call Dave Warder and let him know what I need and if he doesn't already have it on his lot, which he usually does, then he has it for me within a couple days. Dave Warder, the best of the best!!! Thanks Dave. See you for the next one. Less
Great service by DW, great inventory! Will recommend to my friends ...
I urge you to not purchase a vehicle from here without first getting it inspected by a third party. I was sold a vehicle with thousands of dollars of repairs and I paid for over 2k of it out of pocket before Rons stepped in and started performing work to remedy the situation. I was without a vehicle for months following the purchase. My positive take away is the gentlemen in the service departmen... More
I urge you to not purchase a vehicle from here without first getting it inspected by a third party. I was sold a vehicle with thousands of dollars of repairs and I paid for over 2k of it out of pocket before Rons stepped in and started performing work to remedy the situation. I was without a vehicle for months following the purchase. My positive take away is the gentlemen in the service department are kind and helpful. Less
Went there to purchase second vehicle, Tony the salesman was great to work with and very helpful. He got us into a rouge with no issues. Payments are with in expectations. We were able to leave with the vehicle that night. Thanks rons everyone there does a fantastic job!... More
Went there to purchase second vehicle, Tony the salesman was great to work with and very helpful. He got us into a rouge with no issues. Payments are with in expectations. We were able to leave with the vehicle that night. Thanks rons everyone there does a fantastic job! Less
My experience at Ron's was one of the best examples of going above and beyond. Kenny was great to work with. I was in the market for a charger, not sure of exactly what i wanted so i decided to look at a white one. Because of pushing forward they let me test drive a car that had just been bought in without detailing at all. Must places would make you wait. They were very accommodating so i could ... More
My experience at Ron's was one of the best examples of going above and beyond. Kenny was great to work with. I was in the market for a charger, not sure of exactly what i wanted so i decided to look at a white one. Because of pushing forward they let me test drive a car that had just been bought in without detailing at all. Must places would make you wait. They were very accommodating so i could keep my search rolling along. I decided i wanted a pkg grade up. So after leaving, Kenny contacted me to show me the car completed and stripped. It was sharp. This extended customer interaction allowed me to find what i was searching. They also were welling to search for me too. Thank you. I will in the future go there ahead of others, just because of their customer service. Less
Worked with Ricardo, he got me in and out quickly. And went over everything very well, so I could understand. Entire staff is friendly and very helpful.... More
Worked with Ricardo, he got me in and out quickly. And went over everything very well, so I could understand. Entire staff is friendly and very helpful. Less
Just bought a 2015 Buick Enclave from Ron’s automotives.Tony Roy and all staff are the best ! Tony treated me like family and found what I wanted . Customer service is the best around . I will be returning in the future .... More
Just bought a 2015 Buick Enclave from Ron’s automotives.Tony Roy and all staff are the best ! Tony treated me like family and found what I wanted . Customer service is the best around . I will be returning in the future . Less
Dave the manager and Ricky really fought to get me the car I wanted . It took all day but they didn't care . They got me the best deal possible . And didnt RIP me off on my trade in . I actually got more then I expected for my trade. I would highly recommend buying your car from here .... More
Dave the manager and Ricky really fought to get me the car I wanted . It took all day but they didn't care . They got me the best deal possible . And didnt RIP me off on my trade in . I actually got more then I expected for my trade. I would highly recommend buying your car from here . Less
I had a great visit at Ron's Automotive in Manchester. The staff was excellent, I was helped by two fine gentleman Dean and Kenny in choosing a lovely car for me and my family. High recommend going to Ron's for your car service needs!... More
I had a great visit at Ron's Automotive in Manchester. The staff was excellent, I was helped by two fine gentleman Dean and Kenny in choosing a lovely car for me and my family. High recommend going to Ron's for your car service needs! Less
I came down to see a Nissan Vehicle and the way entire deal went, though I spent over 2 Hrs in their office, it was worth it. The staff was courteous and warm welcoming. Tony was very friendly and he worked with his manager to make the deal best for me. Cars kept very well conditioned and they honor your comments and if anything suggested on the vehicle they took care of it without any hesitation... More
I came down to see a Nissan Vehicle and the way entire deal went, though I spent over 2 Hrs in their office, it was worth it. The staff was courteous and warm welcoming. Tony was very friendly and he worked with his manager to make the deal best for me. Cars kept very well conditioned and they honor your comments and if anything suggested on the vehicle they took care of it without any hesitation. I loved my experience buying vehicle with them. Best part was that they delivered the vehicle to my home without any charges. Less
Purchased 4 cars and each time has been a great experience. I am confident I am getting the best deal around. Thanks Dave!
Top quality service and a great experience!! Dw, Scott and Dean you guys are amazing with awesome values!!! Stephanie you were a great help too. ITS stressful getting into the right car/truck but this team found the truck that was perfect for me! Thanks guys... More
Top quality service and a great experience!! Dw, Scott and Dean you guys are amazing with awesome values!!! Stephanie you were a great help too. ITS stressful getting into the right car/truck but this team found the truck that was perfect for me! Thanks guys Less
Ron’s has been very dependable for the repairs and maintenance of my family vehicle.
I had a great experience recently purchasing my truck at Ron’s Automotive. I traveled about 50 mins out to the dealership in Manchester, MD because they had the specific Ram 1500 I had been searching for. I read the past reviews, but wanted to see for myself what the Ron’s Automotive experience would be like. Upon arrival, Tony greeted me and provided excellent customer service from start to fini... More
I had a great experience recently purchasing my truck at Ron’s Automotive. I traveled about 50 mins out to the dealership in Manchester, MD because they had the specific Ram 1500 I had been searching for. I read the past reviews, but wanted to see for myself what the Ron’s Automotive experience would be like. Upon arrival, Tony greeted me and provided excellent customer service from start to finish. After getting the ok from the wife, I walked away with a new truck and I love it! Less
Tony was my salesman he was great ran all of the emotions in this process but success at the end Thank you Tony
The staff at Ron's automotive took excellent care of my wife and I when we purchased the 2016 Yukon they had at there dealership. The whole experience was pleasant. I would highly recommend Ron's Automotive to anyone looking to by a new or used vehicle !!!!!After a month passed trying to get Dave's assistance with an antenna is on the vehicle. The response keeps getting put on the back burner. Ve... More
The staff at Ron's automotive took excellent care of my wife and I when we purchased the 2016 Yukon they had at there dealership. The whole experience was pleasant. I would highly recommend Ron's Automotive to anyone looking to by a new or used vehicle !!!!!After a month passed trying to get Dave's assistance with an antenna is on the vehicle. The response keeps getting put on the back burner. Very unresponsive after purchase!! Less
Ron’s Automotive wasn’t even on our radar. We stopped in on a whim because they were close to the dealerships in Westminster. I was looking for a Mazda CX-5 and I thought they had some at this location but they did not. David then listened to what I was looking for and suggested a Nissan Rogue as a substitute. I was hesitant but the car was priced so well with super low miles for a 2016 so I drov... More
Ron’s Automotive wasn’t even on our radar. We stopped in on a whim because they were close to the dealerships in Westminster. I was looking for a Mazda CX-5 and I thought they had some at this location but they did not. David then listened to what I was looking for and suggested a Nissan Rogue as a substitute. I was hesitant but the car was priced so well with super low miles for a 2016 so I drove the car. It is superb, does everything I want it to without any extra tech to cause a distraction. David and Jason Brewster made the purchasing process super easy, stress free, and without pressure to buy a car. They even offered to pick up my trade in from my house 30 miles away. The service was excellent, the location is clean, and they have a large selection of vehicles. For sure will be back when the time comes. 5/5 would recommend. Less
Great experience! Stephanie,Scott and the whole crew were great at accommodating my situation, finding me the right vehicle,and entertaining me during the wait!... More
Great experience! Stephanie,Scott and the whole crew were great at accommodating my situation, finding me the right vehicle,and entertaining me during the wait! Less
Our family purchased a 2004 Chrysler Sebring on 1/17/2020. We live in PA. The salesman told us that we would contact us to make arrangements to have the inspection transferred from md to pa with their mechanic. And we were also told on two different occasions that the salesman would call us back to find out if an item was left in the trade in car. Both commitments were not followed thru. We had t... More
Our family purchased a 2004 Chrysler Sebring on 1/17/2020. We live in PA. The salesman told us that we would contact us to make arrangements to have the inspection transferred from md to pa with their mechanic. And we were also told on two different occasions that the salesman would call us back to find out if an item was left in the trade in car. Both commitments were not followed thru. We had to call our mechanic to inspect the car. Will never buy from them again. Less
What a great experience! My husband and I had an appointment on a day it was forecasted to snow and almost didn’t go. I’m so glad we did! We were treated so well, we felt like family. DW worked diligently, pulling up cars and clearing ice and snow for us to test drive. He told us a little about the family company as well. We shared stories and ate pizza before deciding on a car. Bill gave us a ... More
What a great experience! My husband and I had an appointment on a day it was forecasted to snow and almost didn’t go. I’m so glad we did! We were treated so well, we felt like family. DW worked diligently, pulling up cars and clearing ice and snow for us to test drive. He told us a little about the family company as well. We shared stories and ate pizza before deciding on a car. Bill gave us a deal we couldn’t walk away from. And while Jason finalized everything, DW gassed up our purchase and even scraped the ice off of the car we came in. Again, what a great experience! The best I’ve ever had buying a car. I definitely recommend Ron’s. Less
Our Salesman Tony was absolutely the best. I didn’t have the best credit and he did everything in his power to get me in a vehicle but what we weren’t told was that the lemon that was sold to us was in a accident. Very disappointing but will never go to them again... More
Our Salesman Tony was absolutely the best. I didn’t have the best credit and he did everything in his power to get me in a vehicle but what we weren’t told was that the lemon that was sold to us was in a accident. Very disappointing but will never go to them again Less
Our salesmen Tony was the best.He explained everything in detail,answered any questions we had and just the best customer service you could ask for.I would recommend anyone to come see Tony for great customer service in they're looking to buy a used car.... More
Our salesmen Tony was the best.He explained everything in detail,answered any questions we had and just the best customer service you could ask for.I would recommend anyone to come see Tony for great customer service in they're looking to buy a used car. Less
I am a repeat customer at Rons Automotive. Deano was very helpful when helping us search for a quality used car. We came in looking at cars based on prices online, but they ended up costing more than what was in our budget. Deano worked worked hard to get the prices down for us and showed us additional cars that fit our style in our price range. We actually ended up buying a car that he showed us... More
I am a repeat customer at Rons Automotive. Deano was very helpful when helping us search for a quality used car. We came in looking at cars based on prices online, but they ended up costing more than what was in our budget. Deano worked worked hard to get the prices down for us and showed us additional cars that fit our style in our price range. We actually ended up buying a car that he showed us. Deano was very respectful and considerate of our time, treated us as valued customers, and was very friendly and personable. Less
Very friendly staff that you can trust. Tony Roy helped me buy my first car and told me what to look for when I buy my next one in the future. They cleaned and finished up a small paint job after I bought it and instead of making me wait around offered to drive it to another one of their locations that was closer to my house for me to pick up at a later time. All around great people and a great e... More
Very friendly staff that you can trust. Tony Roy helped me buy my first car and told me what to look for when I buy my next one in the future. They cleaned and finished up a small paint job after I bought it and instead of making me wait around offered to drive it to another one of their locations that was closer to my house for me to pick up at a later time. All around great people and a great experience. Less
Our salesman, Tony Roy, had vehicles we were interested in brought to the lot for us to inspect and drive. He came in on his day off for our convenience. There was no pressure to buy anything. He found me the perfect used vehicle!! We have been customers for over 25 years and strongly urge those looking for clean, good used cars to go there first.... More
Our salesman, Tony Roy, had vehicles we were interested in brought to the lot for us to inspect and drive. He came in on his day off for our convenience. There was no pressure to buy anything. He found me the perfect used vehicle!! We have been customers for over 25 years and strongly urge those looking for clean, good used cars to go there first. Less
Great prices and great service provided by D.W. Ask for him! He will take care of you!
Cody was amazing. He arrived quickly and called twice to keep me updated on his arrival. He was super friendly, got my car on the tow truck very fast and was on his way in no time.... More
Cody was amazing. He arrived quickly and called twice to keep me updated on his arrival. He was super friendly, got my car on the tow truck very fast and was on his way in no time. Less
Just wanted to give a shout out to Kenny. Ever need a car go to Rons Automotive and ask for Kenny!! He made sure to help us in any way he could! Must say it was the best experience i have ever had while buying a car.... More
Just wanted to give a shout out to Kenny. Ever need a car go to Rons Automotive and ask for Kenny!! He made sure to help us in any way he could! Must say it was the best experience i have ever had while buying a car. Less
Great experience. Deano was the perfect salesperson. He did not pressure me, answered all my questions and was very accommodating. The finance department explained anything that I did not understand and got me a great rate.... More
Great experience. Deano was the perfect salesperson. He did not pressure me, answered all my questions and was very accommodating. The finance department explained anything that I did not understand and got me a great rate. Less
Stephanie was my sales person and she was wonderful and hilarious. She kept in contact with me through text and answered all of my questions thoroughly. There was no hassle when buying my car and the price was extremely fair. The owner had given me 4 brand new tires and an alignment after I realized my car vibrated some after taking it off the lot. They did everything they could to take care of m... More
Stephanie was my sales person and she was wonderful and hilarious. She kept in contact with me through text and answered all of my questions thoroughly. There was no hassle when buying my car and the price was extremely fair. The owner had given me 4 brand new tires and an alignment after I realized my car vibrated some after taking it off the lot. They did everything they could to take care of me and make sure I was satisfied (I’m more than happy!). When it’s time for a new car I will definitely be looking at Ron’s inventory. 100% would buy from them again! Less
Great service, very friendly and goes above and beyond to get you in vehicle you want.
Tony was awesome from initial contact, post internet search, to the signing the agreement on sale for my daughters new car!! Tony made the whole process very seamless and was able to find us better financing!!! Thank you Tony!!!... More
Tony was awesome from initial contact, post internet search, to the signing the agreement on sale for my daughters new car!! Tony made the whole process very seamless and was able to find us better financing!!! Thank you Tony!!! Less
First car that we bought from Ron's. Great experience and easy to work with.
After having a horrific experience at another dealership we were brought here by a close friend of ours. I have to say this has completely been the BEST experience I have ever had buying a vehicle. Tony was our salesman and he literally went above and beyond our expectations. He got my husband into the vehicle he wanted with payments lower than expected. He certainly knows how to do business the ... More
After having a horrific experience at another dealership we were brought here by a close friend of ours. I have to say this has completely been the BEST experience I have ever had buying a vehicle. Tony was our salesman and he literally went above and beyond our expectations. He got my husband into the vehicle he wanted with payments lower than expected. He certainly knows how to do business the right way. The rest of the staff were extremely professional and friendly as well. I will tell everyone that is looking for a vehicle to come here in the future. Thank you Tony for everything you did for us! We will be back when I'm ready for a vehicle! Less
About a month ago, after an accident where my car was totaled, Dave T. Helped me get into my dream car! He took his time with me and my family and listened to everything we wanted. It was the first and only place we had to go to. I am now working with Dave again to get another car. They treat their customers like family and work hard to get you exactly what you want. I would recommend them to any... More
About a month ago, after an accident where my car was totaled, Dave T. Helped me get into my dream car! He took his time with me and my family and listened to everything we wanted. It was the first and only place we had to go to. I am now working with Dave again to get another car. They treat their customers like family and work hard to get you exactly what you want. I would recommend them to anyone! Less
Worked with Dave T who got us in a great car. Wonderful group of people who are willing to help you with anything. Service department was also very helpful.... More
Worked with Dave T who got us in a great car. Wonderful group of people who are willing to help you with anything. Service department was also very helpful. Less
Go see Tony at Ron's Automotive. He's honest and will bend over backwards to get you the car you want and the deal you need! He made my cat buying experience very enjoyable.... More
Go see Tony at Ron's Automotive. He's honest and will bend over backwards to get you the car you want and the deal you need! He made my cat buying experience very enjoyable. Less
An all around great place very honest and priced well, I was helped by Tony Roy super friendly person did everything in his power to make it an amazing experience, 100% recommend this place to anyone and will be coming back for future business... More
An all around great place very honest and priced well, I was helped by Tony Roy super friendly person did everything in his power to make it an amazing experience, 100% recommend this place to anyone and will be coming back for future business Less
I had a great experience. Kenny was awesome! He was able to get me what I wanted and in my price range. I definitely recommend Ron’s!
T hey treated is well guy a good SUV at a good price.
Ron's automotive was possibly one of the worst customer experience experience I have ever had. This place is SHADY. I had gotten in contact with them to look at a car today sometime after 1. I showed up at 1:30. Despite the fact that I contacted them on Thursday to set this up, however the car was not there. As I was expecting to test drive the car, they took my license to copy. It was AFTER they... More
Ron's automotive was possibly one of the worst customer experience experience I have ever had. This place is SHADY. I had gotten in contact with them to look at a car today sometime after 1. I showed up at 1:30. Despite the fact that I contacted them on Thursday to set this up, however the car was not there. As I was expecting to test drive the car, they took my license to copy. It was AFTER they took my license they told me that the car was not there and would be about 20 minutes. I actually left because there was no reason for the car to not be there. However before I left they never gave me my license back. So when I went to go and get it they informed me that I left it on the counter. But really my license was on the managers desk and was never given back to me. Conveniently, when I tried to get my license back, they said the manager was not around. As if it wasn't bad enough that the car was not there, they then used my license as a way to try and get me to stay there! Awful. Less
D.W was a great help that understood what we were needed and what direction we needed to go in, cant help but wait to get another vehicle.
D. W. Was amazing!!! Excellent service, very accommodating.
They told me they could get me in a car. They did. I'm happy. Tell them I sent ya
I highly recommend Ron's Automotive. Tony Roy sold my son a 2015 jeep wrangler. Tony made this buying experience easy and stress free. This was the BEST experience I have ever had purchasing a new or used vehicle. The atmosphere of the dealership was very different in a extremely positive way.... More
I highly recommend Ron's Automotive. Tony Roy sold my son a 2015 jeep wrangler. Tony made this buying experience easy and stress free. This was the BEST experience I have ever had purchasing a new or used vehicle. The atmosphere of the dealership was very different in a extremely positive way. Less
Bought a 2010 Malibu and they fixed all the problems that it had
This is my 2nd car purchase with Rons auto in Manchester and I could not be happier. My first purchase was with Dave and this time around I dealt with Scott and Ricky. From start to finish I was treated first class and they made the process simple as pie. I needed an alignment and asked for a deep clean after my purchase and the next day they fit me in and accomplished both top notch. Ricky calle... More
This is my 2nd car purchase with Rons auto in Manchester and I could not be happier. My first purchase was with Dave and this time around I dealt with Scott and Ricky. From start to finish I was treated first class and they made the process simple as pie. I needed an alignment and asked for a deep clean after my purchase and the next day they fit me in and accomplished both top notch. Ricky called me a couple days later to make sure all was good and it sure is. I will be back and will always recommend! Thank you Less
Recently purchased a vehicle from Ron's Automotive. Just an experience that you really cannot find anywhere else. I appreciate very friendly and patient sales people like Kenny. As well as up front and straightforward managers like Dave. People truly make the difference. Issues and problems are bound to happen, it's how these issues are handled that distinguish Ron's. I have also had my other ve... More
Recently purchased a vehicle from Ron's Automotive. Just an experience that you really cannot find anywhere else. I appreciate very friendly and patient sales people like Kenny. As well as up front and straightforward managers like Dave. People truly make the difference. Issues and problems are bound to happen, it's how these issues are handled that distinguish Ron's. I have also had my other vehicle serviced by Ron's Automotive service department for two separate issues. Up front estimates with realistic expectations regarding repairs. I left service with my vehicle completely satisfied. Bobby and Nicole were helpful and friendly. Less
Very easy buying experience. The whole process only took a few hours and I walked away with a great vehicle. Thanks Tony!
UPDATE: (12/18/19) After speaking with the Sales Manager, Dave Talley, he assured me if I had any other issues with the car that they would take care of them. The dealership reimbursed me for the cost of the repairs as well. It was a bit of an inconvenience but they stood behind their vehicle and made it right. Thank you. ORIGINAL: (12/09/19) Sadly I wish I could leave less than a one star revie... More
UPDATE: (12/18/19) After speaking with the Sales Manager, Dave Talley, he assured me if I had any other issues with the car that they would take care of them. The dealership reimbursed me for the cost of the repairs as well. It was a bit of an inconvenience but they stood behind their vehicle and made it right. Thank you. ORIGINAL: (12/09/19) Sadly I wish I could leave less than a one star review. I bought a used car from this establishment and not even 30 miles after driving the car off the lot the check engine light came on - after it was inspected in MD. Shaking and stalling out not even after owning it for 24 hours. I would be very careful buying from this dealer. We asked for the Carfax and proof that it had been inspected and we are still waiting for those documents.. which should’ve been provided when asked during the sale. After contacting the salesman on these issues he assured me the owner would be in contact the same day but he never was. Apparently the owner had been driving around the car? BEWARE Less
Outstanding customer service. Responsible staff that stands behind their products and work. The Only place to go for used car sales and service.
We were looking for something specific to fit our large family. Tony worked so very hard to find us just the right SUV. He listened and was very patient with our decision making process. When the vehicle arrived it was ready to go in less than a day, we came in signed the paperwork and drove out with assurances that they would be available for anything we needed including putting the tags on when... More
We were looking for something specific to fit our large family. Tony worked so very hard to find us just the right SUV. He listened and was very patient with our decision making process. When the vehicle arrived it was ready to go in less than a day, we came in signed the paperwork and drove out with assurances that they would be available for anything we needed including putting the tags on when they came in. I just received a text from Tony saying- stop by tomorrow, I'll put your plates on. Great experience! Less
Great place was really quick and helpful
Great experience for first time buyer, Kenny was a great salesperson and it was very nice working with him.
Tony made our truck buying experienc memorable one. He was very fast and efficient as well as made us feel right at home while we waited. He offered water and even food if we were hungry. He went above and beyond to meet our needs. Dave and James did as well. It was a great experience and I will continue to purchase from Ron's auto.... More
Tony made our truck buying experienc memorable one. He was very fast and efficient as well as made us feel right at home while we waited. He offered water and even food if we were hungry. He went above and beyond to meet our needs. Dave and James did as well. It was a great experience and I will continue to purchase from Ron's auto. Less
WOW!!!! I’ve got to tell you my wife and I had a wonderful experience purchasing our new family vehicle from Ron’s Automotive. There hospitality was 2nd to non. Mind you we were in there as a whole family 2 kids and you know how that can be. Down to business. Everything went smoothly. They look to get the best deal for you. They look out for your best interest. I highly recommend you work with To... More
WOW!!!! I’ve got to tell you my wife and I had a wonderful experience purchasing our new family vehicle from Ron’s Automotive. There hospitality was 2nd to non. Mind you we were in there as a whole family 2 kids and you know how that can be. Down to business. Everything went smoothly. They look to get the best deal for you. They look out for your best interest. I highly recommend you work with Tony when looking for the right car and the best deal. Jason closed out the paperwork which he made sure you each and every document you were signing. I also got a chance to meet the owner who was a very pleasant guy. One thing that made me and my VERY DISAPPOINTED was the detailing job on the interior of the vehicle. Found cheetos and other food in spaces out of eye site places. Main reason I gave them 4 out of 5 stars. Less
We have purchased 3 cars from Ron’s Automotive in Manchester in the past 6 years, each one was for a different member of the Family and we are still driving each one. Each time we have had a great experience and found the deals fair priced and customer service outstanding. The latest purchase was with sales associate Dave Warders, and he listened and understood our circumstances to purchase a rep... More
We have purchased 3 cars from Ron’s Automotive in Manchester in the past 6 years, each one was for a different member of the Family and we are still driving each one. Each time we have had a great experience and found the deals fair priced and customer service outstanding. The latest purchase was with sales associate Dave Warders, and he listened and understood our circumstances to purchase a replacement car for our daughter that needed to be a certain price range and did not try over sell. Even when it came time to have the Tags put on a few weeks later, it was the Sales manager that put them on for us. Less
Stephanie and Scott help me leave with a Car in the same day . Stephanie was very consistent when it came to helping me get with the process. They were persistent and great customer service .I will definitely be coming back again .The whole staff really treats you like family . They check on you and make jokes to ease the tension of the process for buying a car.... More
Stephanie and Scott help me leave with a Car in the same day . Stephanie was very consistent when it came to helping me get with the process. They were persistent and great customer service .I will definitely be coming back again .The whole staff really treats you like family . They check on you and make jokes to ease the tension of the process for buying a car. Less
After visiting 3 different dealerships and getting treated poorly or completely ignored, finally Ron’s Automotive showed me what above and beyond customer service is all about. I was not only impressed with the customer service and professionalism, but the prices and inventory were the best (I spent many many hours checking). From my initial contact via email, to signing my paperwork before get... More
After visiting 3 different dealerships and getting treated poorly or completely ignored, finally Ron’s Automotive showed me what above and beyond customer service is all about. I was not only impressed with the customer service and professionalism, but the prices and inventory were the best (I spent many many hours checking). From my initial contact via email, to signing my paperwork before getting my car, this was my best car buying experience to date. Tony Roy was my sale assistant and I would highly recommend him if you are looking to buy a car from this dealer. Tony has a great personality and made my experience very enjoyable. I kept waiting for him to change things up, try to add in a bunch of bogus costs and fees, make excuses and try to bait and switch me on the car, etc. None of this ever happened. The 2005 Corvette was my dream car and although I didn’t want him to know, I kept thinking that this was too good to be true! My next thought was that I would get the pressure from the finance department. After dealing with the finance manager, I couldn't have been more wrong. He was professional and has an awesome personality. After starting the car the TPM sensor was on, but shut off while we test drove. When I asked about it, Ron got the lead mechanic to talking to me who said, “the tire pressure is right at the level, but when the tires heat up the sensor goes off”. He put a little air in the tire and it corrected the issue. My concern was what if it goes off later. Ron told me, “you have 30 day warranty, but to be honest, all we have is our word and Id pay for this out of my pocket to make it right”. I trusted him and left with a handshake (yes, some men still believe in the power of a handshake). A week later I heard a chipping sound which I thought was a belt needed some dressing. I took the car to a certified Chevy mechanic who told me, “The harmonic balancer is bad and needs to be replaced”. I had one conversating with Ron, who assured me he would do everything he could. A couple hour later Ron and Scott (sales manager) called me. After explaining everything, Scott assured me they were not aware of the issue and they were will to replace the harmonic balancer with a new under the warranty. Initially, I was a little nervous, but after than conversation I felt really good about purchasing my dream car from Ron’s as they genuinely car about people. Rons’ automotive was two hours from the previous dealership I had visited that day, but well worth the time spent. This was my 1st purchase with Ron’s, but will not be my last. This is my best car buying experience to date! I’ll update my post after everything is completed. Less
I had an issue with a car purchased there. It was still within the warranty period so I took it back to them to fix the problem. They kept sending it back to me saying the problem was solved and it never was. They kept doing this until the warranty ran out and then refused to do anything about it to make it right.... More
I had an issue with a car purchased there. It was still within the warranty period so I took it back to them to fix the problem. They kept sending it back to me saying the problem was solved and it never was. They kept doing this until the warranty ran out and then refused to do anything about it to make it right. Less
Great service from start to finish. I had an appointment scheduled with Kenny, he sent me a link with the directions and confirmed the appointment for Saturday 09 Nov 19. I arrived around 1030 and Kenny was outside waiting. I purchased a 2011 Toyota Avalon and I absolutely love it. Great service all around from Kenny, Ricardo, Jason and everyone involved. They went above and beyond to service my ... More
Great service from start to finish. I had an appointment scheduled with Kenny, he sent me a link with the directions and confirmed the appointment for Saturday 09 Nov 19. I arrived around 1030 and Kenny was outside waiting. I purchased a 2011 Toyota Avalon and I absolutely love it. Great service all around from Kenny, Ricardo, Jason and everyone involved. They went above and beyond to service my need. Thank you to the owner and entire staff that made my auto purchase experience one of the most pleasant to date. Less
Tony was very helpful i would recommend him for all your vehicle needs.
I had a great experience with Rons Automotive. I called and talked with Kenny. Told him what I was looking for and he found it within hours. The process went smoothly and I left a very satisfied new car owner. Thanks Kenny!!🚙... More
I had a great experience with Rons Automotive. I called and talked with Kenny. Told him what I was looking for and he found it within hours. The process went smoothly and I left a very satisfied new car owner. Thanks Kenny!!🚙 Less
I have bought 2 cars from Ron's. Staff is friendly & professional. Bobby in service has been taking care of my cars for years. He is honest & fair.
So glad that I took the time to drive approximately 45 miles to see a car that you had on the lot. This dealership goes the extra mile and miles to satisfy you. I found a great car at a great price. I have searched for over a month to find a car at the right price...found my car here...heartfelt thank you to Stephanie, Dave and Scott for your persistent effort of insuring my satisfaction... More
So glad that I took the time to drive approximately 45 miles to see a car that you had on the lot. This dealership goes the extra mile and miles to satisfy you. I found a great car at a great price. I have searched for over a month to find a car at the right price...found my car here...heartfelt thank you to Stephanie, Dave and Scott for your persistent effort of insuring my satisfaction. It was a real pleasure for me buying my car from you. Scott (owner) took a personal interest insuring my complete satisfaction. That kind of service is uncommon at most if not all used car dealerships Thanks again to Scott and his great staff!!!! Less
This dealership goes the extra mile... No...extra miles (plural)....Great price..great service...great cars...you owe it to yourself to check them out first.....I traveled about 1and half hours to find them and. It was well worth the effort...highly satisfied and I am not easily pleased.. Thank u Scott and Stephanie and the other pleasant employees..you all made my car purchase easy and painless.... More
This dealership goes the extra mile... No...extra miles (plural)....Great price..great service...great cars...you owe it to yourself to check them out first.....I traveled about 1and half hours to find them and. It was well worth the effort...highly satisfied and I am not easily pleased.. Thank u Scott and Stephanie and the other pleasant employees..you all made my car purchase easy and painless...Jon Segro . . Thank u . ... .. Less
Kudos to Dave Tully,Tony, and staff of Ron's Automotive for making our truck purchase so easy! Friendly, responsive staff, large selection of vehicles, decent prices! Overall, the BEST car buying I've ever had!... More
Kudos to Dave Tully,Tony, and staff of Ron's Automotive for making our truck purchase so easy! Friendly, responsive staff, large selection of vehicles, decent prices! Overall, the BEST car buying I've ever had! Less
I recently purchased a 2018 Jeep Wrangler Sahara from Ron’s. We were shopping for several months and was very specific on what we were looking for. We wanted a newer model Wrangler with low miles, a hardtop and was still under warranty. We went to several dealers in the area and was ready to purchase a 2017 Wrangler from Auto Nation. Lucky for us the vehicle was not ready for us to take that ... More
I recently purchased a 2018 Jeep Wrangler Sahara from Ron’s. We were shopping for several months and was very specific on what we were looking for. We wanted a newer model Wrangler with low miles, a hardtop and was still under warranty. We went to several dealers in the area and was ready to purchase a 2017 Wrangler from Auto Nation. Lucky for us the vehicle was not ready for us to take that evening. After we got home we went on CarGurus again and found a Jeep at Ron’s. This one was a year newer, less miles and was still under warranty. The next morning we went to Ron’s. The vehicle was just what we were looking for. When they appraised my trade on our Mustang they gave me a fair price that was right in the middle of what the other dealers had told us what it was worth. Also I was very impressed on how nice and relaxed the dealership was. There was NO PRESSURE at all. The staff was friendly and knowledgeable. We were in and out in no time at all. I would HIGH RECOMMEND Ron’s to anyone. Less
Salesman said truck would be at site when we arrived. Drove 2 1\2 hours to see the truck and they brought in the WRONG ONE. Suggested that I drive an additional 45 min to see it at their other location. Left without seeing the truck. Sad part...I was probably going to buy it... More
Salesman said truck would be at site when we arrived. Drove 2 1\2 hours to see the truck and they brought in the WRONG ONE. Suggested that I drive an additional 45 min to see it at their other location. Left without seeing the truck. Sad part...I was probably going to buy it Less
i had a great car buying experience with my salesman Jay at the 4028 Hanover Pike, Manchester, MD 21102 location. i spent a lot of time comparing values of similar vehicles and Ron’s automotive had by far the best price. it was very easy working with jay about questions & financing. He was able to get my payment in my price range & lower than originally quoted as well! Additionally, i met the ow... More
i had a great car buying experience with my salesman Jay at the 4028 Hanover Pike, Manchester, MD 21102 location. i spent a lot of time comparing values of similar vehicles and Ron’s automotive had by far the best price. it was very easy working with jay about questions & financing. He was able to get my payment in my price range & lower than originally quoted as well! Additionally, i met the owner and he made sure the breaks & rotors were replaced as needed in order to pass the state inspection, which was highly appreciated! Great overall used vehicle purchase experience! i highly recommend Jay and the team at Ron’s automotive! Less
This is the second vehicle I have purchased from Ron's Automotive. Again the experience was outstanding. Tony the salesman was very respectful of our desire for a car. I believe he could read us and what our need were in a car. His choice for us was very good my wife is thrifty and very conscience of our budget. He had his work cut out to convince my wife into this car. She was concerned about pr... More
This is the second vehicle I have purchased from Ron's Automotive. Again the experience was outstanding. Tony the salesman was very respectful of our desire for a car. I believe he could read us and what our need were in a car. His choice for us was very good my wife is thrifty and very conscience of our budget. He had his work cut out to convince my wife into this car. She was concerned about price. He was able to show her that the payment was in our budget. He did a very good job. The entire staff was helpful. In the past with our other vehicle there were a couple of small issues that were take care of with courtesy. And I'm sure that any with this one will be also Ron's Automotive treated us better than a big dealer Less
Thanks Tony for helping us find just the right SUV! Took my Edge in to have some small scratches buffed out. They did the whole car! Looked like glass when they finished. Great workmanship. Friendly staff. Would definitely recommend... More
Thanks Tony for helping us find just the right SUV! Took my Edge in to have some small scratches buffed out. They did the whole car! Looked like glass when they finished. Great workmanship. Friendly staff. Would definitely recommend Less
I have been shopping for a vehicle at quite a few dealerships, and I have to say I have never been treated as courteous and professional like I was at Ron's Automotive and my salesman Tony Roy. He listened to what I wanted and actually cared, instead of all the high pressure tactics. I will always buy my cars from Tony from now on. Thank you Tony and Ron's.... More
I have been shopping for a vehicle at quite a few dealerships, and I have to say I have never been treated as courteous and professional like I was at Ron's Automotive and my salesman Tony Roy. He listened to what I wanted and actually cared, instead of all the high pressure tactics. I will always buy my cars from Tony from now on. Thank you Tony and Ron's. Less
I just purchased a 2016 Ford Focus Hatchback. Kenny and Dave T did a great job listening to what I wanted out of my next vehicle. There was a one day delay in delivery to me, but it was beyond their control. They corrected the situation by giving me a loaner car until mine was ready for pick up. Dave even took the time to reach out to me to see how I was feeling about my purchase! Highly recommen... More
I just purchased a 2016 Ford Focus Hatchback. Kenny and Dave T did a great job listening to what I wanted out of my next vehicle. There was a one day delay in delivery to me, but it was beyond their control. They corrected the situation by giving me a loaner car until mine was ready for pick up. Dave even took the time to reach out to me to see how I was feeling about my purchase! Highly recommend working with him and Kenny! Less
Needed a car quick, and everyone at Rons helped me tremendously and I left that night with a great deal on a great car.
Update: car I purchased had multiple technical issues that there warranty didn’t cover, and staff was not helpful when I contacted them about issues. Easy to buy car from, but hard to get help from.... More
Update: car I purchased had multiple technical issues that there warranty didn’t cover, and staff was not helpful when I contacted them about issues. Easy to buy car from, but hard to get help from. Less
Recently bought a nearly new pickup truck here. My 3rd car purchase from this dealer. Initially, I was disappointed with the follow up getting the 2nd key from them (it wasn't at the dealer at the time of purchase) and they were supposed to touch up a few minor scratches. A few texts and phone calls didn't yield any results. However, Dave the sales manager found out and bent over backwards to... More
Recently bought a nearly new pickup truck here. My 3rd car purchase from this dealer. Initially, I was disappointed with the follow up getting the 2nd key from them (it wasn't at the dealer at the time of purchase) and they were supposed to touch up a few minor scratches. A few texts and phone calls didn't yield any results. However, Dave the sales manager found out and bent over backwards to make it all right. Second key and a bottle of touch up paint were in hand. The follow up from Dave really came across that he wanted to make things right. His follow up would make me comfortable buying another car here in the future. I do recommend looking here for your next purchase. Less
Found a car online that looked great for my son. Sales person Kenny was super responsive and and straight forward. Every question asked via texted was answered quickly without and sales pitch. Straight forward is what made us drive almost 2 hours to see it. The car was exactly as discribed. Had a chance to meet the owner Scott as well. End of day, Ive never been to a car dealership where I walked... More
Found a car online that looked great for my son. Sales person Kenny was super responsive and and straight forward. Every question asked via texted was answered quickly without and sales pitch. Straight forward is what made us drive almost 2 hours to see it. The car was exactly as discribed. Had a chance to meet the owner Scott as well. End of day, Ive never been to a car dealership where I walked away and felt that everyone there was honest and straight forward. Even with the long drive for me, next time I'm looking for a used car Ron's will be one of the first places I look at. Less
What an experience today! Staff friendly, and helpful! I want to thank our team- Kenny, Bill and Scott everyone helped to make this deal happen. I am very pleased with the outcome and service must son received. The team assited my son with getting the vehicle he wanted within his price range. Thanks guys!!!!... More
What an experience today! Staff friendly, and helpful! I want to thank our team- Kenny, Bill and Scott everyone helped to make this deal happen. I am very pleased with the outcome and service must son received. The team assited my son with getting the vehicle he wanted within his price range. Thanks guys!!!! Less
Nice people specially Jason
Jay was awesome to work with. Great spot to purchase a reliable vehicle at a more than fair price. Would definitely recommend this place to anyone looking to buy in the DMV area.... More
Jay was awesome to work with. Great spot to purchase a reliable vehicle at a more than fair price. Would definitely recommend this place to anyone looking to buy in the DMV area. Less
Stephanie and Jason were awesome to work with!! VERY patient and knowledgeable. Made the experience of buying a car as painless as possible!! Highly recommend! :-)... More
Stephanie and Jason were awesome to work with!! VERY patient and knowledgeable. Made the experience of buying a car as painless as possible!! Highly recommend! :-) Less
Dave and Kenny we’re great. Very honest and helpful, best car buying experience I’ve had!
Great working with Jason and Jay at Ron's! Both very pleasant and helped us get exactly what we needed!
Great place. Great team. Great people. Helped me out getting a new car!
Great experience at Ron’s. Thank you to Tony and Jason for an easy buying experience!
Bought cars from here very nice people and will work with you no matter you're situation.and they do good macanhic work
I drove away October 7th with a beautiful 2018 Kia Optima All the staff where friendly and supportive during the process Stephanie , Jason, and Dave were very personable and helpful in explaining the process in a professional and pleasant manner... More
I drove away October 7th with a beautiful 2018 Kia Optima All the staff where friendly and supportive during the process Stephanie , Jason, and Dave were very personable and helpful in explaining the process in a professional and pleasant manner Less
Very easy going experience , very friendly. Did not rush us with the process, and helped us to find the best deal out there. Thank you so much Jason & Tony !... More
Very easy going experience , very friendly. Did not rush us with the process, and helped us to find the best deal out there. Thank you so much Jason & Tony ! Less
We went to Ron’s Automotive to look for a car Jason Brewster was a great asset to helping us find the one we needed Stephanie was a great sales person and went above to help us get the car we wanted and needed... More
We went to Ron’s Automotive to look for a car Jason Brewster was a great asset to helping us find the one we needed Stephanie was a great sales person and went above to help us get the car we wanted and needed Less
Jason Brewster handled my car buying experience amazing. He was very kind and quick! We will definitely come back!
Great car buying experience. Sales team is not pushy. GM and owner were around. Had a little hiccup with my trade due to condition. Ron's gave me an extra grand despite the issue. Worked with me on price, cosmetics of vehicle, and we made a deal. Happy camper.... More
Great car buying experience. Sales team is not pushy. GM and owner were around. Had a little hiccup with my trade due to condition. Ron's gave me an extra grand despite the issue. Worked with me on price, cosmetics of vehicle, and we made a deal. Happy camper. Less
I came here after my car was totaled and I needed a new one pronto. The experience was painless and they really worked with me. I’m super picky and I never felt rushed through the many times I changed my mind. Thank you so much to Kenny and Jason!... More
I came here after my car was totaled and I needed a new one pronto. The experience was painless and they really worked with me. I’m super picky and I never felt rushed through the many times I changed my mind. Thank you so much to Kenny and Jason! Less
Great customer service. And even better inventory. Staff are all friendly and eager to help you find what you really want
Rons Automotive is the best. Great Sales people and friendly staff. Also a great selection of cars.
Love Jaylen, Ricky, Stephanie and Jason. They truly made my experience hassle free. Woohoo! Praise sweet baby Jesus and sweet Rons Automotive
Ron's Automotive is awesome everyone is nice and they the whole process easy I'm so happy with the whole experience
I highly recommend Ron's Automotive if you want a smooth car buying experience. David (D.W.), car salesman, takes a completely different approach. He made us feel like we were talking to family. Jason, finance manager, made the dreaded paperwork part a total breeze. GREAT staff at Ron's Automotive!... More
I highly recommend Ron's Automotive if you want a smooth car buying experience. David (D.W.), car salesman, takes a completely different approach. He made us feel like we were talking to family. Jason, finance manager, made the dreaded paperwork part a total breeze. GREAT staff at Ron's Automotive! Less
Great service all around! We traded in one car for 2 with Ron's, and they went above and beyond to make sure my husband and I both ended up with vehicles we loved. The team worked hard to find us 2 vehicles that suited our family needs while still keeping us within our budget, and even helped entertain our kids throughout the process. Highly recommend, we will definitely be back!... More
Great service all around! We traded in one car for 2 with Ron's, and they went above and beyond to make sure my husband and I both ended up with vehicles we loved. The team worked hard to find us 2 vehicles that suited our family needs while still keeping us within our budget, and even helped entertain our kids throughout the process. Highly recommend, we will definitely be back! Less
Very friendly and helpful
My salesman Tony was great and the staff was very professional great place to buy a car and great selection would recomend them
Even more greater than the deal I was getting on the vehicle I selected was the warm hospitable feeling I received through the whole process of my purchase. Was at 2 other dealerships before this place, and I’m glad I stopped here. Will recommend to everyone!!!! All staff was kind and courteous. Best car buying experience anywhere for me and I purchased many. Thanks again Ron’s!!!!... More
Even more greater than the deal I was getting on the vehicle I selected was the warm hospitable feeling I received through the whole process of my purchase. Was at 2 other dealerships before this place, and I’m glad I stopped here. Will recommend to everyone!!!! All staff was kind and courteous. Best car buying experience anywhere for me and I purchased many. Thanks again Ron’s!!!! Less
Just helped my son purchase a car from Ron’s. Very satisfied with how we were treated and the deal we were offered. Ron’s had a huge selection of cars to choose from. My son had a vehicle to trade in and a limit of how much he was willing to come out of pocket for a new vehicle. However, The car he wanted to buy was more than he could afford. We told Our salesman how much he could spend and he... More
Just helped my son purchase a car from Ron’s. Very satisfied with how we were treated and the deal we were offered. Ron’s had a huge selection of cars to choose from. My son had a vehicle to trade in and a limit of how much he was willing to come out of pocket for a new vehicle. However, The car he wanted to buy was more than he could afford. We told Our salesman how much he could spend and he made it happen. No hassling or haggling. They just gave us the deal we asked for. Excellent, honest dealer. Would highly recommend. Less
I ws skeptical as your suppose to be but working with Jay was simple easy, and everyone there is nice. I saw people that could not buy get treated as well as those who could. Great prices, straight shooting, they just want to help you with the process worth it to visit!... More
I ws skeptical as your suppose to be but working with Jay was simple easy, and everyone there is nice. I saw people that could not buy get treated as well as those who could. Great prices, straight shooting, they just want to help you with the process worth it to visit! Less
The absolute best experience I have ever had buying a vehicle. My salesman Jay was great and not at all pushy or hard sales. In fact, I was on the fence about my choice and he and the Sales Manager handed me the keys to the car and said take your time, drive it around and think about it. I had my own financing but they were able to save me 1.25 percent on my interest rate.... they really are g... More
The absolute best experience I have ever had buying a vehicle. My salesman Jay was great and not at all pushy or hard sales. In fact, I was on the fence about my choice and he and the Sales Manager handed me the keys to the car and said take your time, drive it around and think about it. I had my own financing but they were able to save me 1.25 percent on my interest rate.... they really are great and very professional and the staff is so friendly and nice to deal with! Less
They approve anybody which is good tell you look at the paper work and you getting charged twice the times what the car is actually worth. Read the fine print. My 2015 Ford Fusion I purchased had 59,000 miles on August of last year. total cost of the car will be 30,000 dollars it’s a scam.... More
They approve anybody which is good tell you look at the paper work and you getting charged twice the times what the car is actually worth. Read the fine print. My 2015 Ford Fusion I purchased had 59,000 miles on August of last year. total cost of the car will be 30,000 dollars it’s a scam. Less
Went to look at a vehicle they brought in from their other location. Car was not detailed or show ready, they blamed the other location
I just recently purchased a vehicle. I am having it towed back there as it overheated and the radiator hose busted and I also have an oil leak. I have only had the car for about 2 weeks . Make sure you are careful when purchasing a car from them. So dissatisfied!!!... More
I just recently purchased a vehicle. I am having it towed back there as it overheated and the radiator hose busted and I also have an oil leak. I have only had the car for about 2 weeks . Make sure you are careful when purchasing a car from them. So dissatisfied!!! Less
Very good customer service.
WORST CAR BUYING EXPERIENCE BY FAR! They do not respond to calls and voicemails. You have to call constantly to get answers and to get a salesman to follow everything all the way through is IMPOSSIBLE. They have no idea regarding PA tagging now all of our paperwork is incorrect and needs to be redone. COMPLETE JOKE! Check engine light on the truck came on 3 days after having it, and getting help ... More
WORST CAR BUYING EXPERIENCE BY FAR! They do not respond to calls and voicemails. You have to call constantly to get answers and to get a salesman to follow everything all the way through is IMPOSSIBLE. They have no idea regarding PA tagging now all of our paperwork is incorrect and needs to be redone. COMPLETE JOKE! Check engine light on the truck came on 3 days after having it, and getting help with this is worse then the actual car buying process. This is not supposed to be this HARD! BEWARE DO NOT SHOP HERE! Took us over a week to see a vehicle after they sold the one we were originally going to look at, they were supposed to have it fixed and ready to go for us on Thursday 2 days after we signed all the papers. Thursday it still wasn't ready come Friday we were taking it, was not washed, mirror still missing, the bumper they were supposed to fix looks like it was supper glued on. I have no idea how this place is still functioning. Less
Just recently purchased a car from Ron’s Automotive. I was VERY pleased with their services! I went in pretty doubtful about being able to find a car and staying with a budget I wanted. Turns out they found a way to get me a good SUV at the price I wanted, and the one I wanted. I worked with Bill and Ronnie, they both went out of their way to get me into another car. I am very happy with the cust... More
Just recently purchased a car from Ron’s Automotive. I was VERY pleased with their services! I went in pretty doubtful about being able to find a car and staying with a budget I wanted. Turns out they found a way to get me a good SUV at the price I wanted, and the one I wanted. I worked with Bill and Ronnie, they both went out of their way to get me into another car. I am very happy with the customer service they provided to me- they were both very upfront about everything and genuine. The car even had some issues come up and they have stuck to their word and are making everything right. I am very happy with how things turned out! Will always recommend this dealership. Never felt pressured or anything. All worked out great!! Thanks again!! Less
Nice people
These guys were amazing! My salesman JOSH was amazing. He worked with my situation and made it possible to buy the truck perfect for me and my budget. I had an issue with my truck brought it in on my terms and they fixed it right away no hassle no charge. These guys are amazing.... More
These guys were amazing! My salesman JOSH was amazing. He worked with my situation and made it possible to buy the truck perfect for me and my budget. I had an issue with my truck brought it in on my terms and they fixed it right away no hassle no charge. These guys are amazing. Less
Complete RIP OFF! If they ripped my father (who holds two purple hearts from Vietnam) and myself an 8 year army Veteran off with a $14,000 truck purchase that had a blown engine two days after sale (they told wells Fargo as well as us they would repair) and absolutely DID NOT, what will they do to you?!?! STAY FAR, FAR, FAR AWAY!! NOT TO MENTION THE HUNDREDS OF OTHER PEOPLE WHO HAVE ALMOST IDENTI... More
Complete RIP OFF! If they ripped my father (who holds two purple hearts from Vietnam) and myself an 8 year army Veteran off with a $14,000 truck purchase that had a blown engine two days after sale (they told wells Fargo as well as us they would repair) and absolutely DID NOT, what will they do to you?!?! STAY FAR, FAR, FAR AWAY!! NOT TO MENTION THE HUNDREDS OF OTHER PEOPLE WHO HAVE ALMOST IDENTICAL STORIES. BBB wont do anything, states attorney general wont do anything, wells Fargo wont do anything, long story short is NOBODY WILL HELP YOU AT ALL AND YOU WILL BE SCREWED with whatever you purchase from them. DONT EVEN THINK ABOUT IT. Less
So I just recently traded in my 2000 Honda Accord due to some issues and recently got a 2013 Hyundai Accent Hatchback from Ron’s. Josh R. helped us pick out a safe a reliable car (might add I have a boatload of trunk space). He was amazing to work with and so helpful, Nicole M. made the financial part so easy. First time ever buying a car off the lot and I had so many questions but Josh answered ... More
So I just recently traded in my 2000 Honda Accord due to some issues and recently got a 2013 Hyundai Accent Hatchback from Ron’s. Josh R. helped us pick out a safe a reliable car (might add I have a boatload of trunk space). He was amazing to work with and so helpful, Nicole M. made the financial part so easy. First time ever buying a car off the lot and I had so many questions but Josh answered every single one of them. I have recommended this place to co-workers and friends because of the fun and easy going atmosphere here. When you go ask for Josh he makes things so easy and simple! Less
Recently went in to get a title transfer done. Was told they only do tag and title work for vehicles that were bought from them. I have been going to Ron's for my tag and title services for years now, not sure why the change in services, especially considering their website states they do tag and title services, and their sign outside does as well. Will be going to Terry's from now on.... More
Recently went in to get a title transfer done. Was told they only do tag and title work for vehicles that were bought from them. I have been going to Ron's for my tag and title services for years now, not sure why the change in services, especially considering their website states they do tag and title services, and their sign outside does as well. Will be going to Terry's from now on. Less
Ws saw a car posted and we liked it so we drove a couple hours to see it. When we got there, they told us we would have to wait two hours for the car to get to the location where we were out. We waited about 2 hours. When the car was finally bought to us, there was scratches and the A/C did not work. The car was posted at 8k online and when he added his total he said it would be about 9500!! He a... More
Ws saw a car posted and we liked it so we drove a couple hours to see it. When we got there, they told us we would have to wait two hours for the car to get to the location where we were out. We waited about 2 hours. When the car was finally bought to us, there was scratches and the A/C did not work. The car was posted at 8k online and when he added his total he said it would be about 9500!! He also said if we wanted the A/C fix, they would charge us to fix it on top of the total. When we tried to negotiate the car, he got "offended". Terrible customer service. Bad experience. Proceed at your own risk. Less
Do not recommend. Me and my husband recently traded in a vehicle there and they said they took care of his old tags and returned them well now we have a ticket in the mail for those tags "that were returned" and we call to ask about it but the women in there doesnt know how to work the system so I get upset and she hangs up on me.... More
Do not recommend. Me and my husband recently traded in a vehicle there and they said they took care of his old tags and returned them well now we have a ticket in the mail for those tags "that were returned" and we call to ask about it but the women in there doesnt know how to work the system so I get upset and she hangs up on me. Less
My husband purchased a 2016 Chevy Cruze from Ron's almost 2 years ago and everything has been perfect with the car. We just purchased a 2017 Chevy equinox premier this week and cant believe the deal and quality of this car. We were in and out in less than 2 hours and that included driving 4 vehicles and waiting for a temp tag. Could not have been easier. Will never buy cars from anywhere else. Sc... More
My husband purchased a 2016 Chevy Cruze from Ron's almost 2 years ago and everything has been perfect with the car. We just purchased a 2017 Chevy equinox premier this week and cant believe the deal and quality of this car. We were in and out in less than 2 hours and that included driving 4 vehicles and waiting for a temp tag. Could not have been easier. Will never buy cars from anywhere else. Scott, the owner, was very realistic and informative through the whole process. Less
I had a really great, quick, and easy car buying experience. They made this the most pleasant purchase from start to finish. We were impressed with DW, Nicole and the whole staffing team at Ron's Automotive. We love our 2016 Nissan Rogue. We will definitely be back for our next car.... More
I had a really great, quick, and easy car buying experience. They made this the most pleasant purchase from start to finish. We were impressed with DW, Nicole and the whole staffing team at Ron's Automotive. We love our 2016 Nissan Rogue. We will definitely be back for our next car. Less
I highly recommend them. They were awesome! Extremely friendly staff. They really treated me well. They have a great inventory of vehicles. I got a great deal! I will be returning for my next vehicle purchase!... More
I highly recommend them. They were awesome! Extremely friendly staff. They really treated me well. They have a great inventory of vehicles. I got a great deal! I will be returning for my next vehicle purchase! Less
Ron's have a very good selection and the people that work there are Awesome ! If you are looking for a great deal just stop on by and check them out ! Went just to look and came home with a vehical that same evening !... More
Ron's have a very good selection and the people that work there are Awesome ! If you are looking for a great deal just stop on by and check them out ! Went just to look and came home with a vehical that same evening ! Less
Apparently they only do tag and title work when they feel like it. Stopped by to drop off some plates and was told "she's not doing that now". I asked if there was another place they were aware of and was again told "she's not doing it now". Stoned or stupid, either way a waste of my time...... More
Apparently they only do tag and title work when they feel like it. Stopped by to drop off some plates and was told "she's not doing that now". I asked if there was another place they were aware of and was again told "she's not doing it now". Stoned or stupid, either way a waste of my time... Less
Felt good... Was not pressured. Tho I do wish I could afford what I looked at! I guess I have to wait 2 years I'll be back
Safety inspection... fast service and friendly staff
There all right I went there first about a vehicle did not work very hard with me I told him what I wanted they come up with totally the opposite wasn’t very happy you’re pleased with them at all. Yeah... More
There all right I went there first about a vehicle did not work very hard with me I told him what I wanted they come up with totally the opposite wasn’t very happy you’re pleased with them at all. Yeah Less
So I've been searching for a new car for a while, and the place I was headed to was closed and not opening for another hour. I decided to head up to Ron's cuz I suddenly remembered it was there and looked on my phone and found out they were open at 9 am. I spend my time there until 4 and came home with a new car. I was extremely satisfied with the treatment I got, the knowledge of my salesperson ... More
So I've been searching for a new car for a while, and the place I was headed to was closed and not opening for another hour. I decided to head up to Ron's cuz I suddenly remembered it was there and looked on my phone and found out they were open at 9 am. I spend my time there until 4 and came home with a new car. I was extremely satisfied with the treatment I got, the knowledge of my salesperson in the friendliness of everybody else I encountered during my visit. No one was pushy everyone was helpful. Less
found the VW EOS executive I've been looking for close to home. VW was in great shape. after some dealings back and forth we finally can to price we both could accept. I would recommend Ron's Automotive to any. by the way, my oldest son purchased a jeep 25 yrs ago from Ron (the father) and I didn't think about them until I saw the VW on an internet site. thanks Carl... More
found the VW EOS executive I've been looking for close to home. VW was in great shape. after some dealings back and forth we finally can to price we both could accept. I would recommend Ron's Automotive to any. by the way, my oldest son purchased a jeep 25 yrs ago from Ron (the father) and I didn't think about them until I saw the VW on an internet site. thanks Carl Less
I am a college student so my funds are already a little tight but I needed a car I found one I liked at Ron’s and the salesmen was super friendly but when I test drove the car I could feel somthing was weird about the transmission and asked about it and the salesmen didn’t know much about the car but said they would have the mechanics take a look at it. A couple minutes later one of the mechanics... More
I am a college student so my funds are already a little tight but I needed a car I found one I liked at Ron’s and the salesmen was super friendly but when I test drove the car I could feel somthing was weird about the transmission and asked about it and the salesmen didn’t know much about the car but said they would have the mechanics take a look at it. A couple minutes later one of the mechanics came out and drove me around a little bit in the car explaining that’s how the car drove a couple months later my check engine light came on and I took it into the shop. the transmission fluid had never been changed and the filter was completely clogged with metal shavings in it. There might be a chance I need to get a new transmission it is obvious to me that they never checked the transmition and told me everything was okay with the car when it wasn’t Less
Please read the reviews before buying from Rons🤐😣 having a hard time believing anything they say ,once they sale they are DONE !!!! with you!! Won't ever recommend them,even to my worst enemy!! hope they believe in karma!!... More
Please read the reviews before buying from Rons🤐😣 having a hard time believing anything they say ,once they sale they are DONE !!!! with you!! Won't ever recommend them,even to my worst enemy!! hope they believe in karma!! Less
At first, I was very pleased with Ricardo (salesman) and the other staff....that is, while they were trying to sell me a vehicle. After the transaction was done I couldn't get the slightest bit of help. Which, as a first time buyer I would have appreciated and expected. After I had a issue with my car 4 days after I bought it, I called to set up a time to get it looked at. The woman running the d... More
At first, I was very pleased with Ricardo (salesman) and the other staff....that is, while they were trying to sell me a vehicle. After the transaction was done I couldn't get the slightest bit of help. Which, as a first time buyer I would have appreciated and expected. After I had a issue with my car 4 days after I bought it, I called to set up a time to get it looked at. The woman running the desk in the garage was rude to me, then we finally had it settled I would take it to the dealership for a recall. I took the car into the dealership at the appointment time set up by Ron's Auto. The dealership had no idea why I was there and I was told to come back at a later date. I, then, had to set up my own appointment, after wasting gas and time. After the second appointment with the dealership my car seems to be ok, after more wasted gas and money. The problems unfortunately DID NOT end there. Their tag and title services are also a JOKE!!! The temp tags given to me expired and I was sent a second temp tag. I thought that was weird but I changed them and awaited my real tags. My second set of temp tags was then ALSO expired and I was WITHOUT MY CAR 5 days before I finally got ahold of someone at Ron's. This woman informed me that my tags had been sitting there for a month and "She called once" but I never received a voicemail or a call on my end. I feel like, if the tags were sitting on her desk for a month and my temp tags expired, WHY DIDNT SHE GIVE ME A FOLLOW UP CALL to make sure I got the message (she never left.) So! I finally got my tags. Got them home and THE MIDDLE NAME WAS COMPLETELY WRONG on my registration card! Now I called back and she said it would be fixed in a week or two and then HUNG UP ON ME! -10/10 would not recommend. RUDE&INCONSIDERATE TO THEIR CUSTOMERS, UNORGANIZED Less
Typical used car dealership! Salesman lied on phone about car being inspected prior to my arrival He also lied about financing and I told him particulars prior to my driving to the lot. Once there, I should have left, but I was only home for one day so I had to get the car online before I left MD. Only one person truly spoke until it was time to disclose their horrible practices in creating ... More
Typical used car dealership! Salesman lied on phone about car being inspected prior to my arrival He also lied about financing and I told him particulars prior to my driving to the lot. Once there, I should have left, but I was only home for one day so I had to get the car online before I left MD. Only one person truly spoke until it was time to disclose their horrible practices in creating deals. I will admit that the salesman, although dishonest, was cordial after starting to work with me onsite. Anyway, due to my obligations, time restrictions, day long commitment to this location, I closed a horrible deal ! I hope to never see these people again!!!! They may treat others a certain way, but I will never go there again !!! Less
I really hate to leave anyone a negative review. Although, I spent long enough In the car business to become annoyed with the tactics just to get people in the door. I left a high paying job, learned a new line of work and then started my own successful business in that line of work. Unfortunately one requirement of being a business owner is the need for vehicles for myself and my employees. We... More
I really hate to leave anyone a negative review. Although, I spent long enough In the car business to become annoyed with the tactics just to get people in the door. I left a high paying job, learned a new line of work and then started my own successful business in that line of work. Unfortunately one requirement of being a business owner is the need for vehicles for myself and my employees. We are currently in the market for a third truck for our small fleet and I came across a vehicle on car guru or auto trader listed at Ron's. I made what I felt was a fair offer either expecting a yes, no, or counter and God's honest truth had it been any of those answers I'd be satisfied completely. I let them know my lack of time in my messages and just asked will you sell the truck for said number or not. The run around started. I was sent a email ignoring everything I said in my initial email inviting me to come in and speak with Dave or someone. I further explained the situation, lack of time and what I was looking for. A yes or no, explained again no desire to spend any unnecessary time in any dealership and how I prefer to purchase all of my vehicles. I was then sent another email asking me to bring in my documents justifying my offer. Who said I had documents? Who the hell are these people and what the heck do you have to do to get a darn yes or no. I haven't had a day off in 14 days. I am presently fishing posting my review and documenting the only thing I feel required. My complete inability to get a yes or no on a darn offer so I could send my information and write a damn check for a vehicle or continue my search for a truck. I'm looking at 100000 mile trucks should it really be this hard to get a yes or no? These are the tactics that give car dealers a bad name. I more than anything understand a business needs to make a fair profit. Again I'm a business owner myself. That is not my gripe in any way or fashion. My gripe is my simple request being utterly ignored. As a business owner I have a budget and need. My need must fit my budget. Simply put had they said no I'd move on. Had they made a reasonable counter I'd consider. Had they said no I would have thanked them for their consideration. But to ask a question and be answered like a darn idiot when I've been in the same darn line of work as them at a far higher and more successful level is ridiculous and frankly rude. If anything they should be calling me to hire me as a consultant to turn their image around. Reading the reviews of others on here about Ron's, negative reviews that is I see more than a few that are very valid. A dealer can not help someone's poor credit history or the ignorance of a customer with poor credit who doesn't realize their poor payment history severely limits their options and will in every circumstance result in a incredibly high interest rate and price. I say price for anyone reading this wondering because most subprime lenders and especially the one they use Credit Acceptance requires a ridiculous dealer fee just for them to buy the loan. This fee is made up for by an inflated price and a residual paid to the dealer when they close a certain amount of deals with Credit Acceptance. In other words folk who dont pay your bills, the interest rates and prices aren't their fault, it's your payment history. (My ex is a regional Manager for Credit Acceptance). Anyway I pay my bills and have the working capital to just pay for a darn truck so I feel I can make a legit offer. Doesn't mean they should accept it. It does mean they should be respectful to their potential client and answer the offer they made. Not try to treat them like a damn moron. I'd love to meet Dave or Don or whomever he is and train him to do his job correctly. He sounds to be your typical arrogant car guy and the last guys you want running your lot. Good luck Ron's Auto Less
Nice people
Has been my best car buying experience yet. Knowledgeable and friendly folks. I appreciate it. I'll definitely refer yall!
Mr. Ricardo assisted me in buying a Truck. He acted and carried himself in a very professional manner in which I am very pleased. I will most definitely recommend Ron's Automotive to Family & Friends!... More
Mr. Ricardo assisted me in buying a Truck. He acted and carried himself in a very professional manner in which I am very pleased. I will most definitely recommend Ron's Automotive to Family & Friends! Less
con men for salesman they need to learn how to listen to what there customers want instead of trying to sell whatever gets them more commission
Great place to purchase a car.
We drove 1 hour to buy a Ford 150. The salesman, Ricardo , the owner and the entire staff were beyond fantastic ! Never once did we get pressure to make the deal . Thank you guys for making buying a car/truck fun again .... More
We drove 1 hour to buy a Ford 150. The salesman, Ricardo , the owner and the entire staff were beyond fantastic ! Never once did we get pressure to make the deal . Thank you guys for making buying a car/truck fun again . Less
DO NOT BUY HERE!!! YOU WILL BE SORRY!!! THEY SELL BAD VEHICLES AND DO NOT FIX ANYTHING IF THERE IS A PROBLEM. THEY ARE RUDE AMD WILL NOT CALL YOU BACK. EVER!! THEY SAID THEY WOULD REPLACE A PART BUT INSTEAD THEY SPRAYED LUBRICANT ON THE PROBLEM TO QUIET IT DOWN AND SAID THEY FIXED IT. I TOOK THE VEHICLE AND IT IS IN WORSE SHAPE NOW AND THEY WONT TALK TO ME. ALL THE REVIEWS THAT ARE GOOD REVIEWS... More
DO NOT BUY HERE!!! YOU WILL BE SORRY!!! THEY SELL BAD VEHICLES AND DO NOT FIX ANYTHING IF THERE IS A PROBLEM. THEY ARE RUDE AMD WILL NOT CALL YOU BACK. EVER!! THEY SAID THEY WOULD REPLACE A PART BUT INSTEAD THEY SPRAYED LUBRICANT ON THE PROBLEM TO QUIET IT DOWN AND SAID THEY FIXED IT. I TOOK THE VEHICLE AND IT IS IN WORSE SHAPE NOW AND THEY WONT TALK TO ME. ALL THE REVIEWS THAT ARE GOOD REVIEWS ARE FAKE!!! THEY COULD CARE LESS ABOUT YOU AS SOON AS YOU DRIVE AWAY I GUARANTEE IT. I STUCK WITH A VEHICLE THAT DOES NOT RUN NOW. THEY ARE AWFUL . Less
Great friendly staff. Quality cars, reasonably priced. Was able to purchase a car at a fair price after a brief negotiation with the owner, Scott. A very pleasant car buying process, after weeks of terrible outcomes. Would definitely look to purchase at Ron's in the future... More
Great friendly staff. Quality cars, reasonably priced. Was able to purchase a car at a fair price after a brief negotiation with the owner, Scott. A very pleasant car buying process, after weeks of terrible outcomes. Would definitely look to purchase at Ron's in the future Less
Horrible. Took my truck back 4 times. The last time Ron’s kept the truck until 30 day warranty ran out. Leaking exhaust, totally trashed upper ball joints. How did that pass inspection. Dave W. Would not return calls. Plus the entire operation shuts down because of owner’s wedding. Horrible place to do business.... More
Horrible. Took my truck back 4 times. The last time Ron’s kept the truck until 30 day warranty ran out. Leaking exhaust, totally trashed upper ball joints. How did that pass inspection. Dave W. Would not return calls. Plus the entire operation shuts down because of owner’s wedding. Horrible place to do business. Less
Nice 👍🏼
Great people to work with, used cars are iffy but buying from Ron's gives you trust your in good hands.
The best experience imaginable. First time in all my years that I bought my own car and Dave W. was the best. Everyone was so helpful and kind. Best decision ever!!!!!... More
The best experience imaginable. First time in all my years that I bought my own car and Dave W. was the best. Everyone was so helpful and kind. Best decision ever!!!!! Less
Penny was great to work with. She kept me informed and was very friendly.
Didn't end up buying however staff was very helpful.
Great until you buy a car, then you're forgotten about when your "new" car has issues. I bought a car in February with a broken LED tailight assembly. I have the order slip from Rons and was assured the tailight would be ordered and installed promptly. It's now April, tailight is still out, check engine light is on, and my car has already been towed once for not starting. Best part is, nobody at... More
Great until you buy a car, then you're forgotten about when your "new" car has issues. I bought a car in February with a broken LED tailight assembly. I have the order slip from Rons and was assured the tailight would be ordered and installed promptly. It's now April, tailight is still out, check engine light is on, and my car has already been towed once for not starting. Best part is, nobody at Rons cares! Nobody returns your phone calls, despite the numerous times you call and leave messages, and nobody has any answers as to why I'm having these issues. I should have listened to everyone and gone off the horrible reputation they have. Don't Ever Purchase A Car From Here 😤 Less
I am beyond pist at this point. Bought a car over 3 weeks ago. My pay off has not been sent to credit union my car was financed through. It should not take this long. I have yet to get any registration paperwork from PA for my tags. And nothing regarding my financing and now my old car payment is now passed due Bc they have failed to send the pay off. They refuse to return my calls, emails or tex... More
I am beyond pist at this point. Bought a car over 3 weeks ago. My pay off has not been sent to credit union my car was financed through. It should not take this long. I have yet to get any registration paperwork from PA for my tags. And nothing regarding my financing and now my old car payment is now passed due Bc they have failed to send the pay off. They refuse to return my calls, emails or texts. Poor customer service. After you sign the paper work and leave they don’t care about you anymore!! 1 star is giving them credit and which I would really give them none! Less
My husband just got a truck threw thier .my husband put money down and we were financed threw credit acceptance with. Both of us on loan. Now i have a car thats financed threw credit acceptance and i got very sick so i got behind on payments but mind u its me only on my car loan and this has been taken care of i gave auto payments being taken out to get caught up on my past due car payments !!! ... More
My husband just got a truck threw thier .my husband put money down and we were financed threw credit acceptance with. Both of us on loan. Now i have a car thats financed threw credit acceptance and i got very sick so i got behind on payments but mind u its me only on my car loan and this has been taken care of i gave auto payments being taken out to get caught up on my past due car payments !!! dave ran both are credit checks. For my husband truck thats when we were picked up by the loan place . we signed all papers that sat march 9th then wed march 20 he calls my husband saying due to my late payments with credit acceptance my husband needs to pay off my over due loan .then he tells my husband he going to try to run obly his name on loan this whole thing is shady because this man ran our credit my late payments showed on thier so why all the sudden is this man stressing over this . he calls my husband up today march 22 and tells my husband that he needs to cone in he is going to take my name off the loan !!!!! Which mean now he has to cancel the loan and everything my husband has already made a dam payment on his car which i mit add isnt due till next month but he wantend to stay a month a head and he put 4,000.00 Down on this truck so not only is my husband have bring truck back to this man dave after driving it for 2 weeks and all the paper work was signed the night week took it home so dave if had a problem with my credit shoukd of said something thier that sat but know he waits 2 weeks. Later to say something more poor husband has to go threw all the sitting waiting for them to cancel all loan and paper work let them try to run just his name to see if he can get loan in his name only then go threw all the paper again .....just cause this man has a problem with my credit that i have been working on instead of just trusting my husband and i that we will pay the truck he gets his dam money one way or the other .....i will never ever get a car from here again and i will and have made sure to let friends and family know to never go here and never deal with dave.... Scamers Less
I purchased my new car today. The staff are super friendly, and helpful. They made my car buying process a breeze.
This place is great and they treat you like family...Dave is a wonderful and honest salesman
Sales team is phenomenal and extremely helpful ! BUT the lady who answers the phone in the garage is very rude. No good customer service skills. Every time I reach out for a car concern she has an attitude and quick to cut me off !! Very unpleased... More
Sales team is phenomenal and extremely helpful ! BUT the lady who answers the phone in the garage is very rude. No good customer service skills. Every time I reach out for a car concern she has an attitude and quick to cut me off !! Very unpleased Less
Today. Another fantastic experience at Ron's Automotive. This afternoon my wife and l went in with a simple request regarding an upgrade on a vehicle we previously bought from Ron's. Our views and thoughts were acknowledged and acted upon by their honest and knowledgable staff, who listened to our wants and needs. My wife and l were shown and encouraged to drive various models and makes of vehicl... More
Today. Another fantastic experience at Ron's Automotive. This afternoon my wife and l went in with a simple request regarding an upgrade on a vehicle we previously bought from Ron's. Our views and thoughts were acknowledged and acted upon by their honest and knowledgable staff, who listened to our wants and needs. My wife and l were shown and encouraged to drive various models and makes of vehicles. Our critiques and concerns over various vehicles were attentively listened to. Again we have traded a vehicle and have left Ron's Automative with a quality vehicle that fully fills our needs and expectations within a very reasonable price range. This will be our seventh, yes seventh vehicle purchase from this tried tested local business who lives up to its promise of providing quality vehicles at a reasonable price with an outstanding reputation of after purchase customer assurance and support. Thank you. Less
They went above and beyond to make sure we had a great experience! They took the time to explain everything (without pressuring us) and we left the same day with an awesome vehicle. This is a down to earth place with great salespeople who are ready to work with you!... More
They went above and beyond to make sure we had a great experience! They took the time to explain everything (without pressuring us) and we left the same day with an awesome vehicle. This is a down to earth place with great salespeople who are ready to work with you! Less
This place is horrible they call me blowing me up trying to get in there so I finally said fine I’m coming I get there and then they deal with other costumers and ask me to wait I said how long will it be David said about a half hour let me remind you that it’s 7:30 pm and they close at 8 like don’t tell me to come in when you can barley help the people you are with waste of my time won’t be goin... More
This place is horrible they call me blowing me up trying to get in there so I finally said fine I’m coming I get there and then they deal with other costumers and ask me to wait I said how long will it be David said about a half hour let me remind you that it’s 7:30 pm and they close at 8 like don’t tell me to come in when you can barley help the people you are with waste of my time won’t be going back 😂😂 this place is a joke Less
I most definitely would recommend Ron’s Automotive whether your buying,trading in, or just need a reliable auto shop. My husband and I bought our 2014 Ford Fusion November 20I7. Last month we just stopped in without an appointment and were helped right away. Scott personally made sure we were well taken care of right away. I’ve bought vehicles from several places throughout the years and the only... More
I most definitely would recommend Ron’s Automotive whether your buying,trading in, or just need a reliable auto shop. My husband and I bought our 2014 Ford Fusion November 20I7. Last month we just stopped in without an appointment and were helped right away. Scott personally made sure we were well taken care of right away. I’ve bought vehicles from several places throughout the years and the only recommendations that remotely have crossed my mind have been to tell people go anywhere but there. In the past, sales staff usually talk nonstop just wasting everyone’s time trying to guess what we want to hear before we say yes. NOT RON’S. They listened as we explained what we need/want/expect. I was truly shocked that he was able to give us all we had hoped and even more! Thanks to everyone at Ron’s Automotive for bringing the excitement back to buying a new vehicle! I look forward to returning this Summer to help my husband pick himself out a Truck or SUV. Less
I recently purchased a vehicle from here and the salesmen were okay. Wasn’t happy with the deal we worked out but I really wanted the car so I agreed. After maybe a week of having the vehicle we found out the valve covers need replaced and there is an oil leak. The rear tires are almost bald and they wouldn’t work anything out because of those. They also aren’t willing to do anything for us. Also... More
I recently purchased a vehicle from here and the salesmen were okay. Wasn’t happy with the deal we worked out but I really wanted the car so I agreed. After maybe a week of having the vehicle we found out the valve covers need replaced and there is an oil leak. The rear tires are almost bald and they wouldn’t work anything out because of those. They also aren’t willing to do anything for us. Also, tried to get ahold of them multiple times throughout the week and they kept saying they would call us back. Took a week just to talk to the sales rep to tell him our problem. Poor customer service. Less
Dave and his team of staff are simply amazing. Hands down great quality service!!
Nice people not pushy like other car places
I Dealt with Dave he was extremely helpful with getting me in my car very informative flat out just a good guy. The whole staff were very good people to deal with got me in and out very quickly. I would definitely do business with Ron's automotive again & I would definitely refer them to everyone. Thanks Dave!... More
I Dealt with Dave he was extremely helpful with getting me in my car very informative flat out just a good guy. The whole staff were very good people to deal with got me in and out very quickly. I would definitely do business with Ron's automotive again & I would definitely refer them to everyone. Thanks Dave! Less
Like the cars in the lot
Where to begin? They processed a loan on a vehicle AFTER I cancelled the down payment check. Their inspection was fraudulent and the State Police performed a limited inspection in my driveway and found 8 items that would not pass inspection. I could go on but will only say, now the owner has called me to say that even though I paid a car payment and insurance for 2 months while they dinked and w... More
Where to begin? They processed a loan on a vehicle AFTER I cancelled the down payment check. Their inspection was fraudulent and the State Police performed a limited inspection in my driveway and found 8 items that would not pass inspection. I could go on but will only say, now the owner has called me to say that even though I paid a car payment and insurance for 2 months while they dinked and wasted time on repairs, that I am unhappy because I am a miserable person who has had a miserable and unhappy life and they want the down payment I cancelled. Please, please look up MVA and FTC guidance when buying a car and avoid this group like the plague. Less
Do not buy a car from here . They pass vehicle state inspections even if they do not pass . The sell them to the public
Me and my family have got eleven cars here, over the last twenty three years. (Great people)
Bait and switch. Great prices to get you in the door, but dont expect the scam artists to follow through on a promise. Expect them to instead sabotage your purchases. Avoid all extras, warranties and any promises of servicing.... More
Bait and switch. Great prices to get you in the door, but dont expect the scam artists to follow through on a promise. Expect them to instead sabotage your purchases. Avoid all extras, warranties and any promises of servicing. Less
Called during the beginning week, made an appointment for Thursday at noon. They never got to it so called the next morning. Still didnt get to the car. Said it would only take an hour? And that they have one inspector. Do not go here. Just a bunch of lazy people.... More
Called during the beginning week, made an appointment for Thursday at noon. They never got to it so called the next morning. Still didnt get to the car. Said it would only take an hour? And that they have one inspector. Do not go here. Just a bunch of lazy people. Less
Horrible experience. Srs light came on shortly after I purchased the vehicle and after using the ac for a whie I noticed instead of the condensation was coming into the vehicle and on the floor board instead pf outside the vehicle . They said they would fix both problems at the same time. They replaced the seatbelt clip and cleared the ac drainage line. I took it back for them to fix, which ... More
Horrible experience. Srs light came on shortly after I purchased the vehicle and after using the ac for a whie I noticed instead of the condensation was coming into the vehicle and on the floor board instead pf outside the vehicle . They said they would fix both problems at the same time. They replaced the seatbelt clip and cleared the ac drainage line. I took it back for them to fix, which they said they would do. After a week of sitting nothing had been done. I received a big runaround. They were not sure if they we ould fix it. At that point I gave up on them, picked the vehicle up but received a call the next day from Joshua saying they will fix it, I can dr I p it off the week after the 4th of July, which I did. They had the vehicle for 2 weeks, did nothing to it and again, were not sure if they were going to fix it. A complaint has been filed with the attorney general and i will not stop there. They we re wrong. I am also having other problems with this vehicle. I would never recommend this dealership or service center to anyone. Bad business. I Less
Their sales man sounded like a straight up guy, until according to my bank, he flat-out lied.
I saw the advertisement on the internet for 2002 Mercury Grand Marquis. I contacted dealership David was very polite. I drove from Virginia 2hrs I went up to see the vehicle.looks pretty good tried to get financing my credit was not good so I got a very High interest rate. I bought the car I drove it off the lot got 10 miles down the road in the rear brakes locked up smoke everywhere they were... More
I saw the advertisement on the internet for 2002 Mercury Grand Marquis. I contacted dealership David was very polite. I drove from Virginia 2hrs I went up to see the vehicle.looks pretty good tried to get financing my credit was not good so I got a very High interest rate. I bought the car I drove it off the lot got 10 miles down the road in the rear brakes locked up smoke everywhere they were very fast and getting down there with a tow truck bring it back to the dealership they fix the problem but it took a week then they delivered it to my driveway which was 90 miles away. I've had the car now since the I think was the middle of June and I've only put about a thousand miles on it. I called a dealership talk to my salesman told him that my air conditioning actuator went out along with that head liner in the back of the roof fell down four of the 8 coil stopped working I was running on 4 cylinders and the computer that controls the spark to the engine went out.l. called the salesman said he would have Gen Manager call me. I'm still waiting for his call it's mid September.. Good luck. Less
Took a friend here to pick up a vehicle purchase ...in all i would buy from here based on the service that was given 👍👍
Extremely helpful staff. Great service and easy to work with. If you live in, or are visiting the area and need any service, I recommend them.
Cars look like they were all repainted (total car repaint vs a panel or 2) 1 jeep had a destroyed interior with broken panels & gouges Can't comment on service since no one came out to talk while I was looking... More
Cars look like they were all repainted (total car repaint vs a panel or 2) 1 jeep had a destroyed interior with broken panels & gouges Can't comment on service since no one came out to talk while I was looking Less
Bought a car here. Had some issues and they were very willing to help get everything resolved. They're great, have a very nice selection, and very helpful.... More
Bought a car here. Had some issues and they were very willing to help get everything resolved. They're great, have a very nice selection, and very helpful. Less
Josh was helpful, professional, and courteous. He was willing to assist me in having my newly purchased vehicle Maryland inspected. I would return if I was ever in the area again. The car sales person was also a nice guy. The service mechanic Todd was a sweetheart. I pulled in the lot a little confused about where to park and he gave me all the instructions and I needed. It was a brief but positi... More
Josh was helpful, professional, and courteous. He was willing to assist me in having my newly purchased vehicle Maryland inspected. I would return if I was ever in the area again. The car sales person was also a nice guy. The service mechanic Todd was a sweetheart. I pulled in the lot a little confused about where to park and he gave me all the instructions and I needed. It was a brief but positive experience. It's the little things that leave a big impression. Thanks Guys :0) Less
I have bought 2 cars from Ron's and have had a great experience each time. I drive from over an hour away to buy and even make the trip to bring the cars back for all their maintenance. GREAT PLACE TO BUY!!!... More
I have bought 2 cars from Ron's and have had a great experience each time. I drive from over an hour away to buy and even make the trip to bring the cars back for all their maintenance. GREAT PLACE TO BUY!!! Less
Bought 2 trucks from Ron's first experience was very nice when Tim the sales guy worked there. 2nd truck I bought 2months ago different story 2006 Honda Ridge line beautiful outside and in, however after 1 week of driving it had to take it back, transmission was slipping and air bag light came on they had it for almost 22 days. So I finally go and pick it up ( 1 hour away from joint) take it to ... More
Bought 2 trucks from Ron's first experience was very nice when Tim the sales guy worked there. 2nd truck I bought 2months ago different story 2006 Honda Ridge line beautiful outside and in, however after 1 week of driving it had to take it back, transmission was slipping and air bag light came on they had it for almost 22 days. So I finally go and pick it up ( 1 hour away from joint) take it to get gas and AC blowing hot air thank God I didn't get far, dropped it back off again they had for another 2weeks .they dropped it off via tow truck I took it over 2 speed bumps and was making horrible noise back to the dealer it went, it was the heat shield. Finally got it back this Monday and on Tues noticed horrible body damaged was done in their care and are refusing to pump any more $$$ in the vehicle. .... poor customer service , sales guy got his $$$ Owner Scott piss poor respect on customers... Never again .... Contacting my attorney.... Less
Amazing service! Well worth the trip up there. Very good pricing. Just loved my service I had. No pressure like other car lots.
This Was Th Best Ever Buying Experience I've Ever Had! My Salesman Was Ron Rosen. 1) HONEST! 2) FRIENDLY! 3) KNOWLEDGEABLE! 4) GREAT SELECTION! And Much More. It Was Quick Service And I Am Greatful For Such A GREAT DEAL For A GREAT CAR.... Thank You Ron Rosen For Such A Great Experience. You Have A Customer For Life. If You Are Looking For A Car I Suggest Make Them Your First Choice.... More
This Was Th Best Ever Buying Experience I've Ever Had! My Salesman Was Ron Rosen. 1) HONEST! 2) FRIENDLY! 3) KNOWLEDGEABLE! 4) GREAT SELECTION! And Much More. It Was Quick Service And I Am Greatful For Such A GREAT DEAL For A GREAT CAR.... Thank You Ron Rosen For Such A Great Experience. You Have A Customer For Life. If You Are Looking For A Car I Suggest Make Them Your First Choice. Less
We had two appointments here each time was promised a vehicle but after 2 months they never found me a truck they demanded I take a car. They are prejudiced and according to them my money was not good enough. They make good promises to get u there but in person they can’t can’t carry thru. They are fake and full of bs say everyone is approved but that’s not true... More
We had two appointments here each time was promised a vehicle but after 2 months they never found me a truck they demanded I take a car. They are prejudiced and according to them my money was not good enough. They make good promises to get u there but in person they can’t can’t carry thru. They are fake and full of bs say everyone is approved but that’s not true Less
Very helpful and patient
Rons is a great place to purchase a used vehicle or have repairs performed. Owner looks out for the community and ensures that people get a vehicle that's safe, sound and reason ably priced. The service department is staffed by Some of Maryland's best mechnics.... More
Rons is a great place to purchase a used vehicle or have repairs performed. Owner looks out for the community and ensures that people get a vehicle that's safe, sound and reason ably priced. The service department is staffed by Some of Maryland's best mechnics. Less
My experience at Ron’s was terrible. Too much to type. They should be shut down. Worst car buying experience ever. Won’t fix car they sold us. Car covered under warranty and they still refuse to fix it. Do not buy car from Ron’s.... More
My experience at Ron’s was terrible. Too much to type. They should be shut down. Worst car buying experience ever. Won’t fix car they sold us. Car covered under warranty and they still refuse to fix it. Do not buy car from Ron’s. Less
This place has been the worst when it comes to getting a car. They are inconsistent, they will not call you back if there is any trouble, they avoid having to fix anything. They sold an Audi A4 2010 to my dad about two months ago. when we got home, the car had multiple problems. we were taking the car back down (2.5 hours away) to return it and they told us they will fix it and bring it back to u... More
This place has been the worst when it comes to getting a car. They are inconsistent, they will not call you back if there is any trouble, they avoid having to fix anything. They sold an Audi A4 2010 to my dad about two months ago. when we got home, the car had multiple problems. we were taking the car back down (2.5 hours away) to return it and they told us they will fix it and bring it back to us at our house. 3 weeks later, the car finally got fixed and they told us they could no longer bring it to us. we drive down to get the car, and they were very mean and made rude comments about my dad to each other as we were standing right in front of them. we take the car home, and the transmission and engine were in fact not fixed and it was still leaking oil as soon as we pulled in the driveway. its been almost 40 days since we bought the car and they will no longer fix it and they avoid every time we call. my dad is very patient and is not one to start issues and they have completely not helped us at all. they will sell you cars that are messed up, and do everything in their power to not fix any problems. DO NOT BUY FROM RONS. Less
Dave was amazing! He helped us find the right car for our family. We had to take our children car shopping with us and all the staff at Ron's were so friendly and they even fed our kids pizza while we shopped. Highly recommend!!!!... More
Dave was amazing! He helped us find the right car for our family. We had to take our children car shopping with us and all the staff at Ron's were so friendly and they even fed our kids pizza while we shopped. Highly recommend!!!! Less
Got 4 cars there treated me good I say 85%
Great staff. Nice selection of cars. Good prices. They do whatever they can to put you in a vehicle. We've bought 5 vehicles from them within the last year. Myself, my husband and all 3 of my kids.... More
Great staff. Nice selection of cars. Good prices. They do whatever they can to put you in a vehicle. We've bought 5 vehicles from them within the last year. Myself, my husband and all 3 of my kids. Less
Owner was straight foward with us, told the truth about why/how the process is when getting loan for a car. Didnt judge off a credit report just talked on how to get your credit score better. Really helpful... More
Owner was straight foward with us, told the truth about why/how the process is when getting loan for a car. Didnt judge off a credit report just talked on how to get your credit score better. Really helpful Less
Great dealership
clean fast service friendly great place to get your car fixed
Been a customer over 18 yrs...they treat us right!
We have bought several cars from Ron's as a family and have always been satisfied! Great place to come if you want helpful service and a quality used vehicle!... More
We have bought several cars from Ron's as a family and have always been satisfied! Great place to come if you want helpful service and a quality used vehicle! Less
Bought a car less then a year ago and the thing has had problems since we drove it off the lot take it to them and their mechanics say oh the wires are just wet it should be fine when it dries out. Try it's the transmission and it will go out four days after Christmas.... More
Bought a car less then a year ago and the thing has had problems since we drove it off the lot take it to them and their mechanics say oh the wires are just wet it should be fine when it dries out. Try it's the transmission and it will go out four days after Christmas. Less
I did have a pleasant buying experience at Ron's and feel I got a good deal. Dave is a good and enthusiastic salesman who delivered on his word and Evan, who secured financing and closed the deal, is fantastic. However, that's where the "good" ends. The bad and the ugly: When I bought the Jeep they assured me that they had gone through the car, changed the oil, performed MD inspection, etc. I di... More
I did have a pleasant buying experience at Ron's and feel I got a good deal. Dave is a good and enthusiastic salesman who delivered on his word and Evan, who secured financing and closed the deal, is fantastic. However, that's where the "good" ends. The bad and the ugly: When I bought the Jeep they assured me that they had gone through the car, changed the oil, performed MD inspection, etc. I discovered that my jeep was leaking oil from the oil filter about six weeks after purchase. I just visited Ron's service department to pick up my new car tag and a part that Dave had promised me at the time of sale. The lady at the service desk was confused that I didn't want the shop to put the new part in and I told her that I would rather pay to have my mechanic put on than have Ron's service do it and explained why. All she did was give me a blank look, say "OK" and walk away to get the part. No apology, no offer to make it right, nothing. I'd really like to be able to recommend Ron's, as they have a very good selection of cars, but based on "service" in the future I can say that I for one will go elsewhere. Less
Was not sure as Ron's is 1 hour and 30 min from my home, but the process was well worth it. I reseatched the vehicle, asked lots of questions. Dave Warder was patient and answered all my questions. I was upfront with what I was looking for, and Dave made it work. I was still hesitant, but once I was ready to see the car, Dave Warder was great and sent a driver to pick me up. After the purchase I ... More
Was not sure as Ron's is 1 hour and 30 min from my home, but the process was well worth it. I reseatched the vehicle, asked lots of questions. Dave Warder was patient and answered all my questions. I was upfront with what I was looking for, and Dave made it work. I was still hesitant, but once I was ready to see the car, Dave Warder was great and sent a driver to pick me up. After the purchase I noticed some things that needed fixing, I made sure I brought this to their attention and they provided a loaner until the SUV was ready. Within 2 days all issues were resolved and the tags were also on my SUV. My family loves the car and we are pleased. Kudos to Scott the owner, Dave, Ricky, and the staff. Less
These guys are fantastic, never once pushed me into buying a car, let me take all day (and I mean it, 9 hours) to pick a car that I liked, and they easily have the greatest deals in the area. Everything is so upfront, from prices to service. And all employees are incredibly kind and professional. Recommend to anyone in the used car market.... More
These guys are fantastic, never once pushed me into buying a car, let me take all day (and I mean it, 9 hours) to pick a car that I liked, and they easily have the greatest deals in the area. Everything is so upfront, from prices to service. And all employees are incredibly kind and professional. Recommend to anyone in the used car market. Less
I had a great car shopping experience here! They went the extra mile and I'm beyond satisfied!
The owner treated me with total disrespect and in many ways pushed me in to a car with very high miles that will never last the life of my loan i wish i would have i would have just walked away now i stuck with a car that is fall apart thanks rons people do your self a favor dshop around... More
The owner treated me with total disrespect and in many ways pushed me in to a car with very high miles that will never last the life of my loan i wish i would have i would have just walked away now i stuck with a car that is fall apart thanks rons people do your self a favor dshop around Less
If you want to be ripped off go here bought 2 car here wont cover nothing on warranty that they add on the price. Car was worth 3000 less then what i payed and said i needed payment below 300 my payments are 350 rip off centeral... More
If you want to be ripped off go here bought 2 car here wont cover nothing on warranty that they add on the price. Car was worth 3000 less then what i payed and said i needed payment below 300 my payments are 350 rip off centeral Less
Couldn't be happier with my car. He didn't have what I wanted on the lot but he made it happen few days later I was driving my new truck home low miles very clean car fax thank you so much ....... More
Couldn't be happier with my car. He didn't have what I wanted on the lot but he made it happen few days later I was driving my new truck home low miles very clean car fax thank you so much .... Less
Friendly fast service
Never had so much fun buying a vehicle. Even named my car after our salesman - Lit'l Ricky! Evan the finance/ title guru did made the process quick and simple. Also, sales aren't done but commission. Less pressure! Thanx guys!... More
Never had so much fun buying a vehicle. Even named my car after our salesman - Lit'l Ricky! Evan the finance/ title guru did made the process quick and simple. Also, sales aren't done but commission. Less pressure! Thanx guys! Less
I would not purchase from this dealership. The vehicle I purchased had structural damage, broken items, and I'm pretty sure it would not have passed MD state inspection had the dealerships employees not conducted the inspection in house. They his chipped paint by screwing on a advertising plate to the front of the vehicle. Worst of all, I purchased my car February 2nd. They still haven't sent me... More
I would not purchase from this dealership. The vehicle I purchased had structural damage, broken items, and I'm pretty sure it would not have passed MD state inspection had the dealerships employees not conducted the inspection in house. They his chipped paint by screwing on a advertising plate to the front of the vehicle. Worst of all, I purchased my car February 2nd. They still haven't sent me my plates. I gave them the plate from my old car to perform a PA title transfer. I called in May and they didn't know where my plate was. They don't know what they're doing here. Avoid this place. Less
Extremely friendly and helpful staff, fiancé got an awesome car at a great price.
My husband and I purchased and traded in a vehicle on January 25th 2017 at Ron's in Manchester, MD. Our salesman was Tim. Our payment was due on January 29th for the vehicle we traded in. It is now April 3rd 2017 and our traded in vehicle has yet to be fully payed off. I and my husband have both called and left multiple messages with the owner Scott, and still haven't heard anything. They made pr... More
My husband and I purchased and traded in a vehicle on January 25th 2017 at Ron's in Manchester, MD. Our salesman was Tim. Our payment was due on January 29th for the vehicle we traded in. It is now April 3rd 2017 and our traded in vehicle has yet to be fully payed off. I and my husband have both called and left multiple messages with the owner Scott, and still haven't heard anything. They made promises to fix certain things on the vehicle that turned out to be empty promises. DO NOT buy a vehicle from this place!!! We had heard lots of negative reviews from people we know and we should have listened, take your business elsewhere!!! PLEASE!!! Less
Was referred to Ron's by another dealership that just didn't have exactly what I was looking for. Drove an hour to Ron's w/ cash in hand and was treated well. Tim was my salesman and a very nice guy. Just like any dealership, if you don't know how to play ball, don't go to the game; but Tim was waiting for me w/ 9 trucks to test drive. I found a nice 02 Chevy Avalanche and actually drove home w/... More
Was referred to Ron's by another dealership that just didn't have exactly what I was looking for. Drove an hour to Ron's w/ cash in hand and was treated well. Tim was my salesman and a very nice guy. Just like any dealership, if you don't know how to play ball, don't go to the game; but Tim was waiting for me w/ 9 trucks to test drive. I found a nice 02 Chevy Avalanche and actually drove home w/ it that day. Tim drove out to me an hour away, to work out some details, which I thought was above and beyond. Much appreciated! Besides the great service, the Avalanches was sub-par. Had it 3 months and needed a complete custom brakeline rebuild for front and rear brakes, due to extreme rust on the lines. Something that didn't just happen and should have been picked up during the inspection. A month later had to replace all 4 U-joints, as 2 of them actually cracked at the caps and completely blew out. Almost cost me a drive shaft. Could have been a coincidence, but they were pretty rusty. 2 weeks later had to replace front wheel bearings. This should have never gotten through inspection, since the passenger side was out by over 1/4 inch. Way more than inspection allows. Passenger side power mirror never did work and still doesn't, but a year later, I'm still waiting for them to "Take care of it" . Had a few other cosmetic issues w/ the plastic trim, but I realized once it was paid for it was my problem. All-in-all, they have a great selection of vehicles of all kinds, salesmen are friendly and definitely fight to get your sale, and I like my vehicle. Toughed it through the snow with no issues and had a blast 4 wheelin; but in retrospect, I wouldn't have paid the entire vehicle off because they would have either been fixing some of these problems or they would still be waiting for the rest of their money. I'd probably buy from them again, but definitely be a bit smarter about it. Less
Just picked up my truck today... Love it.. My salesman was Tim a really great guy to deal with No hassles Great sense of Humor Didn't drag his feet with anything very quick and easy transaction.. Never once tried to sell me something I didn't want just to make a commission. Everyone there we dealt with from sales to tag and title were awesome. Thanks Guys for a pleasurable experience.... More
Just picked up my truck today... Love it.. My salesman was Tim a really great guy to deal with No hassles Great sense of Humor Didn't drag his feet with anything very quick and easy transaction.. Never once tried to sell me something I didn't want just to make a commission. Everyone there we dealt with from sales to tag and title were awesome. Thanks Guys for a pleasurable experience. Less
Very bad experience.
This is by far the worst used car dealership in Carroll County. They have never had a good reputation. They purchase almost totaled, wrecked cars, then half fix them, and sell them to the next unknowing buyer. They do their own inspections and I jave seen several vehicles come off of their lot with a "good" insoection, fail a buyers inspection (an actual check over of the vehicle to ensure that v... More
This is by far the worst used car dealership in Carroll County. They have never had a good reputation. They purchase almost totaled, wrecked cars, then half fix them, and sell them to the next unknowing buyer. They do their own inspections and I jave seen several vehicles come off of their lot with a "good" insoection, fail a buyers inspection (an actual check over of the vehicle to ensure that vehicle is indeed safe and in good standing) at the person's regular mancahnical shop. Please just remember buyer beware when dealing with these small town used car lots. Their inventory comes from auto auctions. Most are there because they were wrecked, stolen, broke down and traded in to large dealerships, or they were police seizures. Less
It has bin months since I trade my truck for they're truck and now I am getting late notices from the bank of the old truck. They are messing up my credit score... More
It has bin months since I trade my truck for they're truck and now I am getting late notices from the bank of the old truck. They are messing up my credit score Less
My first experiences with Ron's automotive we're great I had purchased two or three vehicles on the last one there were some issues but after sitting down and getting a good understanding, Scott was very patient and spent the time needed satisfy my understanding. When my transmission gave me an issue I thought I was done no way could I afford a new transmission but Scot saved the day because I ha... More
My first experiences with Ron's automotive we're great I had purchased two or three vehicles on the last one there were some issues but after sitting down and getting a good understanding, Scott was very patient and spent the time needed satisfy my understanding. When my transmission gave me an issue I thought I was done no way could I afford a new transmission but Scot saved the day because I had a warranty that covered me within a week I was back to work. Everyone down there is great..... Less
He gave me a great deal on a used car and they do all of the titling, registration and licensing in house. Thus saving you a trip to the dreaded Dmv.
Bought a car and they kept it for 3 days to fix it. When I got it back air bag light was on, dome light didn't work, key wouldn't turn and steering wheel wasn't centered. But because it was already bought they didn't want to fix any of it. Wonder what they did fix after 3 days... More
Bought a car and they kept it for 3 days to fix it. When I got it back air bag light was on, dome light didn't work, key wouldn't turn and steering wheel wasn't centered. But because it was already bought they didn't want to fix any of it. Wonder what they did fix after 3 days Less
Recently purchased a car from Ron's. The experience was low pressure, fair price, for what by all intensive purposes seems like a good car. Over all Don and the team made for a very pleasant sale. We had a mix up on the day I took position. The next day in order to make things right Dave the owner came out to my house twice. This will be used as a commuter and more importantly is a used car. Any... More
Recently purchased a car from Ron's. The experience was low pressure, fair price, for what by all intensive purposes seems like a good car. Over all Don and the team made for a very pleasant sale. We had a mix up on the day I took position. The next day in order to make things right Dave the owner came out to my house twice. This will be used as a commuter and more importantly is a used car. Anytime you buy used, you a assuming a risk. I hope that my experience will be of the same positive purchase as I put some seat time in the car. I also have some follow up items, both owed to me as a part of my deal, and things I want to purchase from the dealer, additional fabs etc. I will follow back up in 6 months time to gauge my satisfaction level on the car and how those promises paned out. Less
Buyer Beware, have the vehicle checked fully by a Professional before purchasing. I'm former Body Shop Manager for Ron's High line Collision Center in Reistertown, and could not continue to put out the quality of work that Ron's accepted as a quality repair on all Used Vehicles, check around for a more reputable Pre Owned Dealer. And as far as the Collision Repair Facility...Choose wisely. I ... More
Buyer Beware, have the vehicle checked fully by a Professional before purchasing. I'm former Body Shop Manager for Ron's High line Collision Center in Reistertown, and could not continue to put out the quality of work that Ron's accepted as a quality repair on all Used Vehicles, check around for a more reputable Pre Owned Dealer. And as far as the Collision Repair Facility...Choose wisely. I had my radiator changed because I overheated on The Beltway 695 on the way to work, I had Geico Road Side Assistance but was assured I would be able to get reimbursed on the tow. I let Ron's diagnosis and repair my vehicle, paid my bill and on the way home overheated again and after $400.00 I'm in the same situation, the told me they could have a tow truck pick me up in 4 to 5 hours. Never again, if the repair was test drove after repair like I was told it would not have happened again, when replacing a Radiator you replace the Thermostat also...standard procedure? Why am I in a rental and my vehicle being repaired again for the second time Scott and Todd? Very very disappointed in there service especially as a now former employee.... Less
Excellent people to deal with on all my purchase and service
My father bought a used van and had a couple problems as many used vehicles do and Ron's Automotive was absolutely great. They sent the tow truck out to my house 2 times and delivered it back as well. Their customer service was great and couldn't be happier.... More
My father bought a used van and had a couple problems as many used vehicles do and Ron's Automotive was absolutely great. They sent the tow truck out to my house 2 times and delivered it back as well. Their customer service was great and couldn't be happier. Less
In every report of a company you will find good and bad reviews, however reading the bad reviews we could have saved ourselves issues if we listened. Do not buy a car from this dealership. The problems we have had with this dealer over the last few months have been unacceptable. We bought a 2012 Mini Countryman from Ron's in mid February. When we took the car for the inspection, three days late... More
In every report of a company you will find good and bad reviews, however reading the bad reviews we could have saved ourselves issues if we listened. Do not buy a car from this dealership. The problems we have had with this dealer over the last few months have been unacceptable. We bought a 2012 Mini Countryman from Ron's in mid February. When we took the car for the inspection, three days later, we were told it had failed. The rear breaks did not meet state standards. Then the next day the coolant started to leaked. We called Ron's only to leave several messages. We were not called back, despite the repeated messages. We took the car in for repairs and found the rear breaks, roters, water pump, head light, and front wheels all needed to be fixed. The total $1800.00 repair was very frustrating to deal with. Through several emails to Scott, the owner, we were promised he would investigate the issue and call us back. He did not call us until several days after the promised phone call. He admitted they were taken advantage of when they bought this car. To know he sold us a car that he knowingly had issues with is unacceptable. He promised to send us a $350.00 visa gift card to cover the cost of the repairs. We do not understand how $350 compares to $1800, and still have yet to see this visa card. Back in February we also sent Ron's all the documentation they needed to get our tag and title. We just received a letter saying they cannot get us our title because "there is an issue with the title". It does not take six weeks to figure out issues there might be with a title. When we called they did not take responsibility for their failure to do their job. To be sold a car that did not meet state standards and still have issues with proper documentation is appalling. The number of bad reviews with other people having the same issues of lack of communication and faulty vehicles can confirm this is not just one person's experience. Do not work with this company. Less
Initially, a great experience, nice folks. Paid a fair dealership price for a Ford truck. Drove off the lot, less than 100 miles, less than a week and a half... TOTAL brakes failure and antifreeze leak/smoke. Took to my mechanic $1100 front brake line "totally shot" radiator leaking at weld.... asked Ron's for some consideration - IGNORED. BUYER BEWARE!!!! I am also reporting them to Maryland ins... More
Initially, a great experience, nice folks. Paid a fair dealership price for a Ford truck. Drove off the lot, less than 100 miles, less than a week and a half... TOTAL brakes failure and antifreeze leak/smoke. Took to my mechanic $1100 front brake line "totally shot" radiator leaking at weld.... asked Ron's for some consideration - IGNORED. BUYER BEWARE!!!! I am also reporting them to Maryland inspection office of MVA - they 'inspect' their own cars.... Less
I'm driving my third vehicle that I purchased from Ron's Automotive. I've never had a major issue with any of them. I did have a turn signal bulb blow out and they replaced it with no questions asked. The folks in Sales and Service are pleasant and have always been very knowledgeable and helpful to me. I highly recommend Ron's Automotive.... More
I'm driving my third vehicle that I purchased from Ron's Automotive. I've never had a major issue with any of them. I did have a turn signal bulb blow out and they replaced it with no questions asked. The folks in Sales and Service are pleasant and have always been very knowledgeable and helpful to me. I highly recommend Ron's Automotive. Less
Don't buy From Ron's! They have the worst customer service ever. I went there to see a car they had on line. My salesman seemed fine, but could not access the car i wanted see. After seeing the car I wanted to talk numbers. Wondering how low they would go and how much for my trade-in. After some time my salesman produced the numbers. They were way off of my expectations. As I talked to my sales... More
Don't buy From Ron's! They have the worst customer service ever. I went there to see a car they had on line. My salesman seemed fine, but could not access the car i wanted see. After seeing the car I wanted to talk numbers. Wondering how low they would go and how much for my trade-in. After some time my salesman produced the numbers. They were way off of my expectations. As I talked to my salesman about my disappointment, the sale manager Dave kept making rude comments. At one point he said.." with your attitude no wonder you are in this situation". I had no attitude; I was trying negotiate a large purchase with my salesman. Also i am not in a situation... I have a nice and new car with good credit. I was just shopping around a little. But this Dave was a real jerk and chased me off. I imagine in high school he got beat up a lot. His cocky and arrogant attitude begs for it.I know I wanted to punch him in less then 1 hour of knowing him. Luckily i don't punch every one who deserves it; Anymore. I never even got to mention the fact that they left my deposit out of the numbers; or the fact that i could have put 20% down. Which would have changed the payments drastically. No Dave just angered and insulted me. This car would sell it self if Dave got out of the way. It is the nicest car on their lot but they can't sell it because they don't understand anything about sales. I will never buy a car here and I suggest you don't either. Less
I went to Rons today, and so far my experience has been pretty great. I bought an 04 ford escape. Great mileage and in decent condition. Don was my salesman. He was friendly, informative, and extremely helpful. He also got me an amazing deal on my previous vehicle as a trade in towards my new one. However, on the way back to my house to drop my son off and grab my books for school this evening, t... More
I went to Rons today, and so far my experience has been pretty great. I bought an 04 ford escape. Great mileage and in decent condition. Don was my salesman. He was friendly, informative, and extremely helpful. He also got me an amazing deal on my previous vehicle as a trade in towards my new one. However, on the way back to my house to drop my son off and grab my books for school this evening, the truck started shaking and the engine light came on. I called Rons to report the issue. Don had just began his lunch break but called me right back. He made it so Rons sent a tow truck to my mom's house to pick my truck up and they also dropped off a loaner car for me to use until mine is repaired. All at no additional cost to me. It's a bummer that I had an issue with the vehicle I just purchased, on the day I purchased it at that, but Don said he wanted to get it back in the shop and get it fixed for me asap. And he apologized for it as well. Vehicles break down, it happens. But Don was extremely helpful through the whole process of buying the new vehicle and a way to repair mine while still allowing me to be able to get to where I need to go. Less
Awful experience. Awful customer service. I've had nothing but issues with 2 cars from Ron's. The first car was a lemon so they did a trade in for another car that was supposed to "last" because it was newer and had less miles. The car's transmission went up before the car has been paid off. Dave, at Ron's automotive was supposed to call me back almost 2 weeks ago and has yet to do so. Everytime ... More
Awful experience. Awful customer service. I've had nothing but issues with 2 cars from Ron's. The first car was a lemon so they did a trade in for another car that was supposed to "last" because it was newer and had less miles. The car's transmission went up before the car has been paid off. Dave, at Ron's automotive was supposed to call me back almost 2 weeks ago and has yet to do so. Everytime I call he is "busy" or hangs up the phone on me. I live approximately an hour from the dealership and obviously don't have a car to drive there, and I keep getting the run around from them. I would not recommend shopping here, not even to my arch nemesis. They are white-collar thieves and this place should either be shut down, or get a change of management and associates. Less
Great experience here. No issues with the mazda my boyfriend bought. They worked a miracle with his credit. We will use Ron's again. Thanks guys. I made the mistake of buying a truck from Classic Motors but it was a lesson learned. They were horrible compared to you guys.... More
Great experience here. No issues with the mazda my boyfriend bought. They worked a miracle with his credit. We will use Ron's again. Thanks guys. I made the mistake of buying a truck from Classic Motors but it was a lesson learned. They were horrible compared to you guys. Less
Ron's automotive helped y family with a very nice pre owned vehicle. I saw a few bad reviews before writing this but I had a great experience. The staff have been nothing but helpful and courteous. I will continue to purchase vehicles here!!... More
Ron's automotive helped y family with a very nice pre owned vehicle. I saw a few bad reviews before writing this but I had a great experience. The staff have been nothing but helpful and courteous. I will continue to purchase vehicles here!! Less
I try not to avoid giving bad reviews because of one unfortunate experience, but this place was the pits! Went in there looking for a Jeep (couldn't decide between a Liberty, Grand Cherokee, or Patriot) and was hoping to get more information. The associate provided no help- literally- I asked him questions when we looked at each one and he said every time "I have no idea I guess I really need to... More
I try not to avoid giving bad reviews because of one unfortunate experience, but this place was the pits! Went in there looking for a Jeep (couldn't decide between a Liberty, Grand Cherokee, or Patriot) and was hoping to get more information. The associate provided no help- literally- I asked him questions when we looked at each one and he said every time "I have no idea I guess I really need to look into that." Not kidding. When I finally questioned him the last time he didn't know anything (thinking ok maybe the possibility they all just came in) he says "Well, most people who come in here have already done all the research and these cars just sell themselves." I left. Less
I love the car that was sold to me by Dave at Rons, however, the customer service AFTER I bought the car was less than acceptable. Unfortunately for me, I noticed a small crack in the windshield of the car (directly behind the rearview mirror) and notified Dave the day after purchase. Of course, he knew about the crack and said they had fixed it but the best he could do was have the service depar... More
I love the car that was sold to me by Dave at Rons, however, the customer service AFTER I bought the car was less than acceptable. Unfortunately for me, I noticed a small crack in the windshield of the car (directly behind the rearview mirror) and notified Dave the day after purchase. Of course, he knew about the crack and said they had fixed it but the best he could do was have the service department "take a look at it". I understand I should have checked the car more thoroughly but since I work all day and could only check the car out with minimum daylight, it is sometimes difficult. CHECK THE CAR YOU PURCHASE THOROUGHLY AND GET EVERYTHING IN WRITING! I noticed while test driving the vehicle that the rotors needed turning. Dave said the service dept could take care of that when I picked up my tags (the following week) and to just shoot him an email when I plan on stopping by. Well, I couldn't stop by the following week so two weeks later I call (2 p.m.) to see if its convenient for me to come in and pick up my tags and get the rotors turned. Well, since the lady at service didn't have a ticket (or whatever the reference in that field is) she transferred my call. The manager at Ron's Sales Division proceeded to scold me as if I were his employee and I did something wrong. I was disgusted and my fiancé (who had listened to the entire conversation) was furious! I could not believe that because I was simply unknowledgeable (not even nasty or accusatory) I was being treated that way. So, the manager tells me I can pick up my tags but will have to schedule an appointment for the rotors. Ok, that's fine. I drive over to the office only to find my tags have not arrived. Well, thanks Mr. Manager, pal, for being so professional as to be so nasty and high and mighty over the telephone, only to tell me to come over to pick up something that isn't there because he was too unprofessional and irresponsible to make sure the tags were there before telling his customers to pick them up! I was incredibly sweet to the young lady at the desk as it wasn't her fault. She told me the tags would be in in a week and a half. Here it is a OVER a month after purchasing the car and no tags. No surprise here. Rather than giving that manager a piece of my mind (it would do no good, I'm sure. Any grown man that behaves like that needs prayer, not counseling) I thought I'd inform other potential and experienced customers on Ron's Automotive awful customer service skills. The ladies and helpers at Ron's are sweet, and Dave was very nice too (besides failing to morally warn me of the crack in the windshield) but that manager was enough to keep me away forever and to tell everyone I could to BEWARE! Please don't forget that you have continued business with the dealer after the purchase of a vehicle. It is the entire experience that should be positive when you buy a new/used car. Thanks to the man at Ron's...and not having my tags...I haven't had the most desirable experience. I also just noticed that the Better Business Bureau has Ron's Automotive graded "F"...Guess I'm not the only one. Less
Helped my Mother get a corolla here and she is very satisfied with it. The new management has raised the bar considerably from the other reviews I have read here. Ferd was our salesman and he was very helpful in getting us a good deal and was not pushy. He also was very open in sharing the car's history & repair work done. Very good experience!... More
Helped my Mother get a corolla here and she is very satisfied with it. The new management has raised the bar considerably from the other reviews I have read here. Ferd was our salesman and he was very helpful in getting us a good deal and was not pushy. He also was very open in sharing the car's history & repair work done. Very good experience! Less
Stopped by Ron's Automotive yesterday. The people are great and their prices are very reasonable! I would suggest them to anyone looking for a used car!... More
Stopped by Ron's Automotive yesterday. The people are great and their prices are very reasonable! I would suggest them to anyone looking for a used car! Less
Do NOT buy a car from Rons. We were just told they will not go halves on a rebuilt transmission. We had problems with the transmission 2 mos after we bought the car. We took it in they charged the100 deductible dollar. They "fixed" something by that I mean they changed the CVI output on the transmission computer reading.Nothing was written on the slip as to what was "fixed". So it ran ok for... More
Do NOT buy a car from Rons. We were just told they will not go halves on a rebuilt transmission. We had problems with the transmission 2 mos after we bought the car. We took it in they charged the100 deductible dollar. They "fixed" something by that I mean they changed the CVI output on the transmission computer reading.Nothing was written on the slip as to what was "fixed". So it ran ok for about a month. Transmission started acting up again, this time we took it to a transmission guy and he said it was the transmission. when we took it into Rons they said no it's the motor mounts and they replaced those,(we had to pay half) of course by now the warranty has run out. And of course the motor mount had to be replaced because the poor transmission was jerking it around. Like Ron is jerking us around. After another month or so we took it back to Ron's as the transmission was now really acting up. One of their mechanics said yep it is the transmission. Ok halves on a junk yard transmission, oh wait they can't find a transmission for a Dodge Neon '02. And we don't want a junk yard transmission. After I send this review I'm calling the Better Business Bureau. My husband has already called our lawyer. Less
Stay away from this dealership. Purchased a used car from here and had nothing but problems since I owned it. As of this review had it just over a month, bad brakes, tires leaked, catalytic converter, now a oil leak. They fixed it just enough to make it look good, like the other reviewer said. After i purchase the car I had several people tell me not to buy from them, I wish I had talked to them ... More
Stay away from this dealership. Purchased a used car from here and had nothing but problems since I owned it. As of this review had it just over a month, bad brakes, tires leaked, catalytic converter, now a oil leak. They fixed it just enough to make it look good, like the other reviewer said. After i purchase the car I had several people tell me not to buy from them, I wish I had talked to them before walking into this dealership. Less