based on 26 reviews
A 2-star for the TWO sub- contractors that did a great job in building, Oh FYI it's NOT just a Roofing company...SO.. we Had Fence damaged by recent wind storm and from word of mouth through wife's employment gave us an individual representing this company named Jake (we have proof of such), weeelll.... I personally should've gone with My instincts but of course I give everyone the benefit. Big m... More
A 2-star for the TWO sub- contractors that did a great job in building, Oh FYI it's NOT just a Roofing company...SO.. we Had Fence damaged by recent wind storm and from word of mouth through wife's employment gave us an individual representing this company named Jake (we have proof of such), weeelll.... I personally should've gone with My instincts but of course I give everyone the benefit. Big mistake again. Another typical TEXAS all talk, poor experience, butt kissing, dishonorable person. After Talking in person & asking for a Chocolate color Stained fence, even with POINTING at the neighbors chocolate color fence I end up getting the wrong color.. Now to clarify.. what was in words/ written.. Yes .. the color was decided on and Yes the color was used. But WITHOUT a sample of the color and the TRUSTED " knowledge of JAKE, the color was used. Again. my mistake for believing the guy when just listening to him I ALREADY felt he had crappy knowledge when It comes to field work, especially when that is my profession. I do give it to Jake he can convince an Eskimo to walk on ice barefoot in Alaska. But that's about it. Once the fence dried, the color is NOT chocolate dark . The person whom Stained it was contacted and for the very first time I met her & she actually comes with her sample board with EVERY color they have, ( She even mentioned that Jake never even saw the color).., And yup. Not even close. Once I showed her the correct color I wanted,.& Agreed to the correct one. I Contacted Jake and of course like every crappy contractor says I am the one to pay for new color because the color that was originally chosen was done.. See.. why should I pay for a color I didn't want when the guy didn't even know anything about the color he's NEVER seen before. Did I agree to the A color I was told was dark chocolate, Yes, did I agree to the color I have on my fence now? Hell NO. I deal with bullshit contractors all the time. But this so-called Veteran owned business that has a representative with zero integrity and honor has disappointed us & being a VET myself is even worse. Yes Jake has been reported to BBB and yes trash bad information about this business name has already spread. Enough with the scamming.. guess that what Texas allows. Less
We got to work with Hi line Construction on multiple projects, every time hi line construction went over and beyond on take care of all our needs. It was great working with Jake, he was very professional and always there to take our calls.... More
We got to work with Hi line Construction on multiple projects, every time hi line construction went over and beyond on take care of all our needs. It was great working with Jake, he was very professional and always there to take our calls. Less
Working with Jake and his crew is always a great experience. They are professional and fair and would recommend them to anyone at anytime.
Hi-Line Construction installed new pendent lighting and a chandelier for us. Their price was great and the crew was very nice. Will be using them again! Thank you!... More
Hi-Line Construction installed new pendent lighting and a chandelier for us. Their price was great and the crew was very nice. Will be using them again! Thank you! Less
I am updating this review below from one star to four stars since my issue with my yard it got corrected. I can say I am pleased with the job now. I do appreciate that they put sod down to make it look better.I wasn’t pleased that I was promised the start and completion of the job a certain time and date and it wasn’t done and communication was not filtered down to me. Finally at the completion ... More
I am updating this review below from one star to four stars since my issue with my yard it got corrected. I can say I am pleased with the job now. I do appreciate that they put sod down to make it look better.I wasn’t pleased that I was promised the start and completion of the job a certain time and date and it wasn’t done and communication was not filtered down to me. Finally at the completion of the job for the French drains it was no clean up which I was promised that the individuals will come back to clean all the dirt they dug up. The job look so unfinished because the clunks of dirt left there made it look even worse. I didn’t understand why that wasn’t cleaned up before the job was done. It’s awful and I got so frustrated I decided not to call because I knew I was not going to get it corrected. I never ever had a job so incomplete as far as not cleaning up. It looks horrible. I have neighbors look at it and said why is clunk of dirt left there. I said I am still waiting for them to come and fix it but I am won’t hold my breath. At this point I can’t recommend this company to neighbors because I am too embarrassed that they get the same treatment I got. Clean up completes the job. With out clean up it takes away from the actual job. I will suggest employees needs to be trained that clean up completes the job. They worked about five or ten minutes max and not everyday. The only time they spend a couple hours was to put the gravel and clean up wasn’t done. I had to go out the country so I couldn’t be consumed with the lack of with the company. Less
We had an e emergency leak situation. They came out the same day, found and fixed the issue and solved the problem as best as they could that day. They were in constant contact with me every step of the way. They did everything that they said they would in a clean, professional, responsible manner. They came back and fixed the problem area to look just as good as it did before. Would highly recom... More
We had an e emergency leak situation. They came out the same day, found and fixed the issue and solved the problem as best as they could that day. They were in constant contact with me every step of the way. They did everything that they said they would in a clean, professional, responsible manner. They came back and fixed the problem area to look just as good as it did before. Would highly recommend this business. Less
I needed a gate repaired on my fence and contacted Rich about it. He had his company scheduled to come out and fix it within a week. The work was finished this morning and I couldn’t be more pleased! I would definitely recommend using this company!Update: Just had them do my flower beds in the front yard and couldn’t be happier. Would leave a second 5 star review if google would let me but I’ll a... More
I needed a gate repaired on my fence and contacted Rich about it. He had his company scheduled to come out and fix it within a week. The work was finished this morning and I couldn’t be more pleased! I would definitely recommend using this company!Update: Just had them do my flower beds in the front yard and couldn’t be happier. Would leave a second 5 star review if google would let me but I’ll attach pics here. Less
Hi-Line Construction has been very professional regarding our transactions. Payments are always prompt and in full. They hold to their agreements. We highly recommend them!... More
Hi-Line Construction has been very professional regarding our transactions. Payments are always prompt and in full. They hold to their agreements. We highly recommend them! Less
These guys did am incredible job remodeling my property after a pipe burst in our kitchen. They handled the insurance process from beginning to end and got my home restored to a a level I am excited to move back into!... More
These guys did am incredible job remodeling my property after a pipe burst in our kitchen. They handled the insurance process from beginning to end and got my home restored to a a level I am excited to move back into! Less
I love working with Hi-Line Construction! What a great team!
I reached out to Rich Luna about installing couple of ceiling fans in my home. He is very responsive and had his team scheduled the service the same day itself. Even if there were few challenges during the installation, they took care of it promptly and had us covered with out any extra charges. Very satisfied and would definitely use them for any of the future needs.... More
I reached out to Rich Luna about installing couple of ceiling fans in my home. He is very responsive and had his team scheduled the service the same day itself. Even if there were few challenges during the installation, they took care of it promptly and had us covered with out any extra charges. Very satisfied and would definitely use them for any of the future needs. Less
Great quality service.
Quick response to help, great communication, and thorough work. I am very pleased and will use much in the future for projects.
Jacob and John were great to work with in regards to repairing our roof and damaged fence in the back yard. The work was done in a timely manner and all was completed professionally. I would not hesitate to hire HLC in the future if need be. Thanks again. Mr. L... More
Jacob and John were great to work with in regards to repairing our roof and damaged fence in the back yard. The work was done in a timely manner and all was completed professionally. I would not hesitate to hire HLC in the future if need be. Thanks again. Mr. L Less
I had the pleasure of getting to speak with Richard Luna and the company Hi-Line construction. These guys are awesome! Very professional, and detail oriented. You can’t go wrong with this company. They were prompt in response and open to any and every challenge or change that came their way. I would give them 10 stars if I could!. The biggest turning point for me was I didn’t feel like a customer... More
I had the pleasure of getting to speak with Richard Luna and the company Hi-Line construction. These guys are awesome! Very professional, and detail oriented. You can’t go wrong with this company. They were prompt in response and open to any and every challenge or change that came their way. I would give them 10 stars if I could!. The biggest turning point for me was I didn’t feel like a customer. I felt more like family. I will definitely be giving their name out to future prospects, and using them in the future for more of my own needs!! Thank you Hi-line and thank you Richard! Less
They did a pergola and outdoor kitchen for me. Right on budget and on time! Highly recommend.
We could not be more happy with the flower bed clean out that Hi-Line Construction did for us. They completely cleaned out all of our old faded wood mulch and replaced it all with nice new black rubber mulch and it looks so AMAZING and I can’t wait to put in new flowers now! Thank you so much for doing such a great job, for your professionalism and great customer service! We will definitely be do... More
We could not be more happy with the flower bed clean out that Hi-Line Construction did for us. They completely cleaned out all of our old faded wood mulch and replaced it all with nice new black rubber mulch and it looks so AMAZING and I can’t wait to put in new flowers now! Thank you so much for doing such a great job, for your professionalism and great customer service! We will definitely be doing business again in the future! Less