PROS Tree & Landscape
2025-09-09T00:54:33.276Z
I met with Christian several times and we talked about many options. When I was ready to have the work done to remove 2 trees I signed an agreement. Then I scheduled the work to be done and there was some miscommunication with scheduling.When I spoke to Christian at this time I asked about the offer he made if I removed the trees- he'd clean up the palm for me too. He acted like he never said such a thing, so I just said, fine don't do it. Just forget it. Just do the tree removals.The workers show up cut the trees down and trim the palm and now I'm getting charged for the palm trees being trimmed. I didn't agree to the extra charges, didn't agree to it in any written fashion and specifically said not to do it and now I'm being charged for it.I have called, emailed, left vms, and you cant get anyone to answer the phone. They just resent an estimate where it magically includes trimming of the palm tree. Which means they changed the agreement after I signed it!I've asked them multiple times to credit back the money.It seems like miscommunication and lack of details is a problem with this company.I won't be using them for any other landscaping needs nor recommend them.
I met with Christian several times and we talked about many options. When I was ready to have the work done to remove 2 trees I signed an agreement. ... More