The reviews highlight exceptional service with quick response times and effective solutions for drainage issues. Customers commend the professionalism, friendliness, and reasonable pricing of the personnel. However, a few reviews mention that the cost could be perceived as slightly higher than expected. Overall, the service is highly recommended for its efficiency and customer care.
5
May 03, 2025
Came out within half an hour of me calling because it was close of business on Saturday of the bank holiday weekend and he didn’t want to leave me wit...
More
Came out within half an hour of me calling because it was close of business on Saturday of the bank holiday weekend and he didn’t want to leave me with the problem over the weekend. Job done quickly and all sorted. (Photos before and after but other way round ) Thank you 🙂
Less
5
Apr 28, 2025
Good communications job sorted very quickly ,definitely can recommend
5
Apr 27, 2025
Very responsive on out of hours request and came the next day Sunday to clear block drain. Quick and nice service.
5
Apr 25, 2025
Great service couldn’t fault it, Mrs only had to stop washing up for 6 hours 😂Would recommend no hesitation
5
Apr 22, 2025
Came out to try to sort out drains/sewer blockages very promptly CCTV showed the extent of the problem, so they will send me a quote for the extensive...
More
Came out to try to sort out drains/sewer blockages very promptly CCTV showed the extent of the problem, so they will send me a quote for the extensive work but I do have every confidence in Lees professionalism to get the job done honestly and fairly
Less
5
Apr 22, 2025
Callout same day. Polite, professional, called with an ETA. Done and problem cleared quickly. Thank you
5
Apr 20, 2025
Call out for toilet blockage backed up big time. Easter break but went above and beyond . Thankyou Adrian and Thankyou Lee. No bulldozers or megatrons...
More
Call out for toilet blockage backed up big time. Easter break but went above and beyond . Thankyou Adrian and Thankyou Lee. No bulldozers or megatrons needed!! Ha ha
Less
5
Apr 16, 2025
Excellent service very efficient and a first class job
5
Apr 11, 2025
Amazing service from the 2 people who came out this morning to fix a blocked drain. They were very professional and did an amazing job. Would defo rec...
More
Amazing service from the 2 people who came out this morning to fix a blocked drain. They were very professional and did an amazing job. Would defo reccommend them. 10\10
Less
5
Apr 08, 2025
Car keys dropped down a drain !! Lee arrived within 30 minutes and saved the day.
5
Apr 05, 2025
Lee was excellent! Had a problem with a foul water drain - he sorted promptly and efficiently. Would highly recommend and have no hesitation in using ...
More
Lee was excellent! Had a problem with a foul water drain - he sorted promptly and efficiently. Would highly recommend and have no hesitation in using Reactive Drains Birmingham again.
Less
5
Apr 01, 2025
My 92 years old mom had a vital amenity drainage issue on a Sunday morning.Lee at Reactive Drains arrived promptly and solved the problem immediately....
More
My 92 years old mom had a vital amenity drainage issue on a Sunday morning.Lee at Reactive Drains arrived promptly and solved the problem immediately. I would highly recommend his services.
Less
5
Mar 28, 2025
I had a blocked drainage issue outside my property and contacted Reactive Drains Birmingham in the morning. Later that same day, a specialist Lee arri...
More
I had a blocked drainage issue outside my property and contacted Reactive Drains Birmingham in the morning. Later that same day, a specialist Lee arrived with his assistant and quickly resolved the problem. They worked efficiently, professionally, and effectively. The pricing was excellent, and I was very impressed with their prompt response and quality of service. I highly recommend them for any drainage issues! A+++
Less
5
Mar 28, 2025
Lee and his colleague reacted really quickly to a late evening call. Drains were jetted cleaned and descaled, along with advice . Thank you so much.
5
Mar 25, 2025
Reactive Drains provided an excellent service this morning we had a blocked drain. Tony arrived promptly at 9 am and was calm, polite, and professiona...
More
Reactive Drains provided an excellent service this morning we had a blocked drain. Tony arrived promptly at 9 am and was calm, polite, and professional throughout. He greeted us, listened carefully to the problem, and reassured us before getting straight to work. Within minutes, he had unblocked the drain and even took the time to give the other pipes a thorough clean.We were very impressed with his professionalism and outstanding customer service. Thank you, Tony you are truly an asset to Reactive drains.
Less
5
Mar 07, 2025
Tennant reported blocked rear drain on property at 11am. Called Lee and was sorted and tested by 4pm.! Great service by a local business 👍🏻
5
Mar 04, 2025
Lee was extremely reliable. He turned up when he did he would and anyways made us aware of when he would arrive. He fixed our problem straight away an...
More
Lee was extremely reliable. He turned up when he did he would and anyways made us aware of when he would arrive. He fixed our problem straight away and was happy to liaise with other workmen involved in the job on our behalf. Would recommend .
Less
5
Feb 28, 2025
Great service, really proactive. Out within 2 hours. Would recommend to anyone.
5
Feb 27, 2025
Don’t waste your time getting quotes from other companies. I have used many companies for drain blockages at my business sites but these guys are by f...
More
Don’t waste your time getting quotes from other companies. I have used many companies for drain blockages at my business sites but these guys are by far the best. Just happened to find there contact details on Google. Great price, clean job and brilliant customer service . Highly recommend this company.
Less
5
Feb 25, 2025
Came and sorted the blocked drains really quickly. Friendly and courteous. Thank you for resolving the problem.
5
Feb 21, 2025
Excellent and friendly service. Arrived on the day we agreed, with the blocked drain cleared in 15 minutes. Very competitive charges too. Highly re...
More
Excellent and friendly service. Arrived on the day we agreed, with the blocked drain cleared in 15 minutes. Very competitive charges too. Highly recommend!
Less
5
Feb 15, 2025
We were having a recurring problem with our drain that kept blocking up. Lee came out the same day, cleared the blockage and identified what the under...
More
We were having a recurring problem with our drain that kept blocking up. Lee came out the same day, cleared the blockage and identified what the underlying issue was very quickly. He explained everything and recommended a solution going forward. Very friendly and approachable and a super quick, fairly priced service
Less
5
Feb 12, 2025
Prompt response. Excellent service. Would thoroughly recommend.
5
Feb 05, 2025
excellent service with the Severn trent survey we needed for planning.many thanks
5
Feb 03, 2025
Very happy with the experience. Same day service at an affordable rate. Great communication and very respectful of property. Photos are taken before a...
More
Very happy with the experience. Same day service at an affordable rate. Great communication and very respectful of property. Photos are taken before and after to verify work. Highly recommended to anyone considering.
Less
5
Feb 02, 2025
I would like to thank Lee and his team for the underground camera assessment that they carried out on the damaged drains at my property. They inspired...
More
I would like to thank Lee and his team for the underground camera assessment that they carried out on the damaged drains at my property. They inspired total confidence by quickly identifying the issues that were causing a severe case of damp and rot in a corner of the kitchen - and you relax knowing that they're professionals in this area with many years experience at what can be a stressful time for yourself. Not only that but they took the time to show me the camera video footage, patiently explaining at each step what the images were highlighting. As a bonus they're very friendly and approachable guys!
Less
5
Jan 25, 2025
A* outstanding service by Lee from start to finish on our blocked waste pipes. Cannot recommend enough!
5
Jan 21, 2025
First class, fast, efficient friendly service from Lee. Badly blocked drain cleared within an hour of calling.
5
Jan 19, 2025
Very good, communication was top and sorted issue straight away. Highly recommended.
5
Jan 18, 2025
Excellent
5
Jan 18, 2025
Lee sorted our leaking bath out quickly and efficiently. The bath had leaked down into the living room. Lee responded to our request for help in a rea...
More
Lee sorted our leaking bath out quickly and efficiently. The bath had leaked down into the living room. Lee responded to our request for help in a reasonable time and was able to identify the problem very quickly ( faulty seal) We were very happy as we had anticipated a complicated repair. He only charged us a small call-out fee. Very relieved and delighted with the outcome. Lee had previously sorted out our kitchen drain, this was done quickly and at a very reasonable price as he sent his camera down and then blasted away the problem. No recurrence since. Again, we were anticipating more drastic and expensive work. I highly recommend Lees work. He is now our ‘go to’ plumber.
Less
5
Jan 14, 2025
Called him out for a blocked soil pipe, he was able to attend that day and resolve the issue quickly. Great friendly service and would recommend
5
Jan 10, 2025
As a business owner I can assure you Lee is your best bet, no BS sort of guy with reasonable prices. Anyone above him on Google just charges you the e...
More
As a business owner I can assure you Lee is your best bet, no BS sort of guy with reasonable prices. Anyone above him on Google just charges you the earth to cover their massive marketing budgets, I’ll choose local humble tradesmen every time over big business that take the mic. It’s not the economy for unaffordable prices
Less
5
Jan 02, 2025
Great service… came out the same day and sorted the blocked soil pipe. Great guy… would highly recommend.
5
Dec 31, 2024
Lee came round to our rescue within 30 minutes of calling. Totally professional and sorted my issues in no time at all. He is first class. Brilliant...
More
Lee came round to our rescue within 30 minutes of calling. Totally professional and sorted my issues in no time at all. He is first class. Brilliant service, good bloke, courteous, and very good value for money. Would definitely use again.
Less
5
Dec 23, 2024
Quick response to a very unpleasant drain blockage..thank you so much for your help 2 days before Christmas..Very helpful, pleasant, professional and ...
More
Quick response to a very unpleasant drain blockage..thank you so much for your help 2 days before Christmas..Very helpful, pleasant, professional and very reasonable price for the job carried out.
Less
5
Dec 19, 2024
Top service and a fair price
5
Dec 18, 2024
First class service. Lee went out of his way to get our job done. I would recommend him to anyone. Someone who wants to do his best for his customers....
More
First class service. Lee went out of his way to get our job done. I would recommend him to anyone. Someone who wants to do his best for his customers. Thank you again
Less
5
Dec 16, 2024
Amazing service! Called out and toilet unblocked within a couple of hours! Thanks so much!
5
Dec 11, 2024
A great service all round. Quick to come out to evaluate and fix the problem. Very satisfied customer.
5
Dec 07, 2024
Great service. Found Reactive Drains when doing an internet search for a plumber who can deal with a blockage/drainage issue where rods were needed ur...
More
Great service. Found Reactive Drains when doing an internet search for a plumber who can deal with a blockage/drainage issue where rods were needed urgently. Lee was able to fit us in within a couple of hours of my call and managed to rod the pipes, did a camera feed to see where the blockage was as it was not straightforward and succeeded in clearing the blockage. Really nice guy, great job and very professional. Mark & Nic
Less
5
Nov 20, 2024
Great service. Turned up quickly and unblocked the emergency.
5
Nov 08, 2024
Great service, came out next daysent photos to confirm drain is clear and unblockedMore expensive than would like but really good job and would defin...
More
Great service, came out next daysent photos to confirm drain is clear and unblockedMore expensive than would like but really good job and would definitely recommend 👌 👍
Less
5
Nov 04, 2024
Fast response and effective working. Thanks
5
Nov 02, 2024
Excellent service! Lee is friendly, helpful and professional. He came within an hour from call and fixed the blocked toilet quickly. Highly recommend ...
More
Excellent service! Lee is friendly, helpful and professional. He came within an hour from call and fixed the blocked toilet quickly. Highly recommend Reactive Drains and would surely use them again in future.
Less
5
Oct 26, 2024
Lee @ Reactive Drains unblocked our outside kitchen drain this week. Excellent job, came within a few hours from my call. Very professional and polite...
More
Lee @ Reactive Drains unblocked our outside kitchen drain this week. Excellent job, came within a few hours from my call. Very professional and polite. Will definitely keep their number in my mobile just in case. Without doubt would recommend their services.
Less
5
Oct 23, 2024
Absolutely cannot praise reactive drains enough. They came really quickly to do a CCTV survey and the report was prompt too. Lee is incredibly helpful...
More
Absolutely cannot praise reactive drains enough. They came really quickly to do a CCTV survey and the report was prompt too. Lee is incredibly helpful and friendly, professional too. 10/10 recommend for any potential future customers!
Less
5
Sep 26, 2024
5
Sep 14, 2024
Lee came within 2 hours and sorted out the blocked kitchen drainage pipe where it joins the main drainage system . He also told me how to do it myself...
More
Lee came within 2 hours and sorted out the blocked kitchen drainage pipe where it joins the main drainage system . He also told me how to do it myself if it happens again. Thank you once again.
Less
5
Sep 12, 2024
Came within 30 mins, very professional, job took around 10 mins, no mess
5
Sep 06, 2024
Lee from Reactive Drains cleared three blocked drains quickly and efficiently leaving the area clear and clean. Happy to recommend.
5
Aug 28, 2024
Nice guy, very knowledgeable, sorted our issue out quickly.Thank you
5
Aug 23, 2024
I had a problem with a blocked drain. I called this company and Lee attended in about an hour. Price was quoted and agreed before any work carried out...
More
I had a problem with a blocked drain. I called this company and Lee attended in about an hour. Price was quoted and agreed before any work carried out. The job was completed quickly and satisfactorily. I would not hesitate to recommend this company and would definitely use them in the future
Less
5
Aug 09, 2024
Great service. Highly recommend.
5
Jul 20, 2024
Very decent guy, responded very quickly and came when he said he would. Solved the problem promptly. Can't recommend highly enough. It's definitely 10...
More
Very decent guy, responded very quickly and came when he said he would. Solved the problem promptly. Can't recommend highly enough. It's definitely 10/10 from us.
Less
5
Jul 19, 2024
Great Service highly recommend
5
Jun 12, 2024
Lee responded quickly to my request for help and carried out the work required efficiently and with the minimum of fuss. He explains clearly what's ...
More
Lee responded quickly to my request for help and carried out the work required efficiently and with the minimum of fuss. He explains clearly what's happening, which I find very helpful. I can thoroughly recommend him.
Less
5
Jun 07, 2024
Prompt, helpful and professional.
5
May 27, 2024
Our drain was blocked and Lee came over in under an hour (at the weekend) and promptly fixed things. Absolutely excellent service!
5
May 20, 2024
Excellent service. Was at my house within an hour and the problem was resolved very quickly. Thank you again
5
May 18, 2024
Excellent, prompt and courteous service by Lee. Cleared drains quickly and highly recommended . 👍
5
May 18, 2024
Lee was great. Called him on a Saturday morning and he came the same day. Professional service. Would definitely recommend.
5
May 13, 2024
Fantastic came on same day I enquired, and flushed the drains.
5
May 11, 2024
Reactive Drains were very quick in responding to my inquiries and had solved the blockage in my kitchen drain within a few hours of getting in touch. ...
More
Reactive Drains were very quick in responding to my inquiries and had solved the blockage in my kitchen drain within a few hours of getting in touch. Excellent response and service.
Less
5
Apr 27, 2024
Phoned mid morning Lee arrived in afternoon.
Sorted outside drain blockage in no time.
Very knowledgeable, and would highly recommend.
5
Apr 25, 2024
I had a blocked toilet and after trying lots of shop bought products to try and fix it myself, I had no other choice but to call in the professionals...
More
I had a blocked toilet and after trying lots of shop bought products to try and fix it myself, I had no other choice but to call in the professionals. Lee was so prompt and efficient with a job well done. I would highly recommend this company.
Less
5
Apr 24, 2024
Extremely prompt same day service and fixed blockage. Would definitely use again.
5
Apr 17, 2024
Lee fit my job in on the same day I called. He was friendly and efficient. Worked in the pouring rain and got my drains cleared in no time.
I would r...
More
Lee fit my job in on the same day I called. He was friendly and efficient. Worked in the pouring rain and got my drains cleared in no time.
I would recommend Reactive Drains.
Less
5
Apr 15, 2024
If I can give Reactive Drains 10 star I would, they are worth every penny. They know exactly what they are doing. I had 3 other companies who come out...
More
If I can give Reactive Drains 10 star I would, they are worth every penny. They know exactly what they are doing. I had 3 other companies who come out and struggled, to tackle the Issue, my cast iron soil stack, clog was at such awkward angle. Reactive Drains went above and beyond with their camera, jet and snake. Most importantly the experience and knowledge is worth more than the other companies I used.For me Reactive Drains have to Be NO.1 in Birmingham when it comes to drainage work.
Less
5
Apr 13, 2024
Lee came and gave excellent service.made a real difficult job look so easy,recomend this company 10 out of 10.
5
Apr 12, 2024
Sorted my blocked garden drain with efficient service and excellent result. Highly recommend! ⭐⭐⭐⭐⭐
5
Apr 10, 2024
Prompt and fast response to my drainage problem. Sorted in minutes, debris removed and advice for future reference given. I would highly recommend Re...
More
Prompt and fast response to my drainage problem. Sorted in minutes, debris removed and advice for future reference given. I would highly recommend Reactive Drains to anyone who has drainage issues.
Less
5
Apr 08, 2024
Lee is prompt and efficient. I am pleased so far.
5
Mar 26, 2024
Quick and helpful. Very well priced for the service I needed.
Thanks Lee
5
Mar 18, 2024
Called him randomly of Google. Was at the house in no time . Friendly, good communications . Informative . No messing about . Would highly recommend
5
Mar 16, 2024
Rang him this morning. Very prompt service came down afternoon and friendly customer service. Gave me a time and got there on time. Fixed my problem. ...
More
Rang him this morning. Very prompt service came down afternoon and friendly customer service. Gave me a time and got there on time. Fixed my problem. Great friendly service. Definitely would recommend to use this service again
Less
5
Mar 01, 2024
We had problem with our outside drain, and I found Lee on Google and phoned him if he could come and sort and problem. Lee came next day and unblocked...
More
We had problem with our outside drain, and I found Lee on Google and phoned him if he could come and sort and problem. Lee came next day and unblocked the drain within 15-20 mins. He is so professional with his work and communication. Definitely recommend him 👍🏻
Less
5
Feb 12, 2024
Simply, outstanding service. Lee is a genuine gentleman. Provided great communication, carried out the works promptly. Fantastic value for money. Perf...
More
Simply, outstanding service. Lee is a genuine gentleman. Provided great communication, carried out the works promptly. Fantastic value for money. Perfect !!!!!!
Less
5
Feb 08, 2024
Brilliant and prompt service, would highly recommend this company.
5
Jan 30, 2024
Reactive drains provided a quality, timely service at a sensible price to deal with my blocked drain and is thoroughly recommended.
5
Jan 24, 2024
Phoned at 9am. Lee came out at 1.20pm, unblocked the drains and it was all sorted! Excellent!
5
Jan 23, 2024
Excellent service. Booked and arrived at prearranged time. Friendly and professional.
5
Jan 17, 2024
My uncle had a problem with a blocked kitchen drain
Sometimes you need the right person with the right tools to complete a job
Lee was just that man j...
More
My uncle had a problem with a blocked kitchen drain
Sometimes you need the right person with the right tools to complete a job
Lee was just that man job completed quickly without any issues
Less
5
Dec 21, 2023
Found Reactive Drains on Google, read Checkatrade reviews and phoned this morning at 9.36am for a block drain. Lee called and messaged back straight a...
More
Found Reactive Drains on Google, read Checkatrade reviews and phoned this morning at 9.36am for a block drain. Lee called and messaged back straight away to confirm he would come out this morning. Drains all cleared and unblocked by 11.20am.
Excellent service and fair price for service. One less thing to worry about over Christmas. Thanks Lee.
Less
5
Dec 16, 2023
Couldn’t be any more reactive!! Text for a quote, was here within half hour and sorted in 5 minutes. Top service 👍🏻👍🏻
5
Dec 03, 2023
Excellent service quick response to emergency blocked drains and quickly cleared the blockage very happy customer 😊
5
Nov 27, 2023
Quick response and very helpful with multiple issues thanks
5
Oct 28, 2023
Called Lee today, as outside drain was blocked. Lee came round within half an hour of the call. Started work straight away, unblocked drain. Price he ...
More
Called Lee today, as outside drain was blocked. Lee came round within half an hour of the call. Started work straight away, unblocked drain. Price he quoted on phone was the price he charged.Well worth the money,would recommend Lee to anybody who requires help in unblocking drains.
Thanks a million for your help.
Less
5
Oct 16, 2023
Uncleared drain very quickly. Learnt about soakaway drains from Lee and he told me about two preventive measures as well
I would highly recommend hi...
More
Uncleared drain very quickly. Learnt about soakaway drains from Lee and he told me about two preventive measures as well
I would highly recommend his services
Less
5
Sep 21, 2023
Very quick response and very efficient. Would recommend
5
Sep 19, 2023
5
Sep 12, 2023
Lee knew what the problem was straight away and managed to fit us in quickly, despite it being a small and non-emergency job. He came when he said he ...
More
Lee knew what the problem was straight away and managed to fit us in quickly, despite it being a small and non-emergency job. He came when he said he would and was really professional.
Less
5
Aug 31, 2023
Faultless service. Lee was really helpful and went the extra mile to make sure the issue was resolved. Polite and punctual, I'd highly recommend.
5
Aug 27, 2023
Booked Lee after a recommendation. So happy I did. He came out to my house within 24 hours and sorted my plumbing issue. Highly recommended. Thank you...
More
Booked Lee after a recommendation. So happy I did. He came out to my house within 24 hours and sorted my plumbing issue. Highly recommended. Thank you!
Less
2
Aug 02, 2023
Know their stuff. Sorted drainage, good hard working team.
Update: work was good but found incorrect inspection covers used. Asked for exchange covers...
More
Know their stuff. Sorted drainage, good hard working team.
Update: work was good but found incorrect inspection covers used. Asked for exchange covers but just got fobbed off.
Less
5
Jul 24, 2023
Came out same day and was very profesional!
5
Jul 04, 2023
Great service, Lee came round within an hour of calling him and managed to unblock our drain and give us some tips on how to avoid it blocking in futu...
More
Great service, Lee came round within an hour of calling him and managed to unblock our drain and give us some tips on how to avoid it blocking in future. I would definitely recommend.
Less
5
Jun 13, 2023
Prompt, professional, friendly, knowledgeable, quick worker.
Spoke on the phone, was here an hour later, unblocked my drain in 15 minutes. Can't fault...
More
Prompt, professional, friendly, knowledgeable, quick worker.
Spoke on the phone, was here an hour later, unblocked my drain in 15 minutes. Can't fault the service.
Less