Comfy Living Chicago
2026-08-25T17:19:42.037Z
Seamless & transparent throughout! We have been looking for a sectional for months now, searching for higher quality leather & comfortability. We were surprised that every time we found something we like elsewhere, we ended up coming home dissatisfied because of cheap feeling quality or feeling like you just sat in a 2X4. Hard.. anyways we found Modulove & gave them a call. I love when the owners are also the salesmen and actually run every aspect of their business. We called and one of the owners answered immediately, we had a few questions and ended up calling a few times, same guy, same immediate “happy to help” response. We ended up taking another chance on driving about an hour into the city & were hopeful to come home not completely dissatisfied and annoyed. The couch we originally called about was in fact there, the owner who we spoke to on the phone met us at the door, we were offered a drink at the store (my husband even said what kind of furniture store hands out free sparkling water?! We were joyfully shocked at the great service) The owner shows us to the couch we want and leaves to his desk!! I cannot tell you how I have blatantly walked straight out of SO MANY stores simply because I was not able to comfortably sit or lay or do anything bc the salesperson or manager is standing two feet away watching me & giving me a detailed sales pitch while trying to relate to me in some dim vague way, all in an effort to take my money. It rubs me the wrong way when salespeople are so see through in their attempt to pocket from you. Anywho- this was NOT the case here— The privacy and seamless, here it is, lmk if you need anything attitude made the whole experience calm and pleasant. We ended up buying the couch, they quickly pack it up for us and loaded it up into our van themselves as well! In under 10 minutes! - I just want acknowledge, this is a FANTASTIC store, amazingly smooth transaction, absolutely nothing felt off or wrong and we truly feel like this was a great buy! (Also we saved SOO much money!!!) The couch is amazing! we love it, quality is great you can feel the difference in the leather vs. the Chinese specials like at Provision furniture, setting it up was easy & we finally have a couch that isn’t literally painful in the ass to sit on nor was it to get!!!To the owners-Great job guys keep up the high standards and wonderful customer service attitude you will truly make a great name for yourselves & we wish you a successful year!