Fambuli Insurance Services
A great friend of mine referred me to Kim and I couldn't have been more pleased. Kim was responsive, attentive, and understanding. Kim exuded confidence and, perhaps most importantly, a high level of experience and competence. She is also local. What more can someone ask for?My previous employee health benefits broker is affiliated with a large, well-known payroll provider. I experienced an unfortunate surprise -- my benefits enrollment was never completed. This was only discovered when I reached out to my previous broker to request ID cards for my employees who had scheduled medical appointments. To add insult to injury, my previous broker's customer support is what you would expect from a large firm with a phone tree -- unresponsive, long wait times, full voicemail inboxes when you dial the extension, promises of "he/she will call you back" which never happened. I'm sure you get it.I cannot tell you how relieved I was after just my first brief call with Kim. As our relationship progressed, Kim continued to impress. She worked diligently behind the scenes to find carriers/plans that met my needs and provided me with curated options/alternatives. Kim patiently walked me through each plan to ensure I understood plan benefits and terms and conditions. Additionally, we discussed real-world scenarios to help me anticipate my employees' needs and figure out which plan would best suit my business.I cannot say enough good things about Kim. What a great referral. Do not hesitate to connect with her if you are in the market for employee health benefits and want to ensure you're working with the best broker in Northern Virginia.