based on 65 reviews
I'll be very careful with this provider (Dorian Washington) licence#, I had asked him to clean my house carpet on March 7th 2024 while we were away. Dorian Washington brings a UHaul to the house and robs the house of its furniture. In good faith, I asked him to return the furniture, speakers, TV stand, and other miscellaneous items since April 5th, 2024, and he has yet to return the stolen items.... More
I'll be very careful with this provider (Dorian Washington) licence#, I had asked him to clean my house carpet on March 7th 2024 while we were away. Dorian Washington brings a UHaul to the house and robs the house of its furniture. In good faith, I asked him to return the furniture, speakers, TV stand, and other miscellaneous items since April 5th, 2024, and he has yet to return the stolen items. I have proceeded to file a home robbery police report. BE CAREFUL AND BE AWARE. Dorian Jackson and his accomplice were also recorded on camera taking out the items above; even though he was fully paid for the carpet cleaning, he still robbed the house; thus, be careful with this individual. Less
It’s a MUST I leave a review. I called Dorian because I saw how much of a 5-star rating he has with upholstery. Upon communicating with Dorian he advised me upfront the stain I have in my leather sofa is a permanent stain and can’t be removed. Before he came to that conclusion he informed me that he will do some research and check with his colleagues to see if there’s another solution for my issu... More
It’s a MUST I leave a review. I called Dorian because I saw how much of a 5-star rating he has with upholstery. Upon communicating with Dorian he advised me upfront the stain I have in my leather sofa is a permanent stain and can’t be removed. Before he came to that conclusion he informed me that he will do some research and check with his colleagues to see if there’s another solution for my issue. Not only did he call me back with ideas he also recommended I reach out to a dye company that could possibly life the stain. Although, I didn’t use your company for business I want to thank you and make customers aware of how much of an honest and upfront guy you are. Thanks again!! Trust, i will definitely recommend family and friends to your business. And if i ever come across anything else you will be the first person I call. Thanks again!! Less
I am very picky; however Mean Steam did a fabulous job on my furnitures. Took his time: even went over them twice for super deep clean. Would highly recommend... More
I am very picky; however Mean Steam did a fabulous job on my furnitures. Took his time: even went over them twice for super deep clean. Would highly recommend Less
Amazing and excellent service. Dorian was very professional.
Great service and prompt response!
Let me just say I chose the right company to tackle my Furniture. I was able to get an appointment in a fast manner. I have a large sectional, and it has gone through a lot!! Especially with five young children and a pet! My expectations weren’t high of the outcome. However, my jaw dropped in disbelief!!! I was very impressed and pleased. I sent over pictures and videos to get an accurate estima... More
Let me just say I chose the right company to tackle my Furniture. I was able to get an appointment in a fast manner. I have a large sectional, and it has gone through a lot!! Especially with five young children and a pet! My expectations weren’t high of the outcome. However, my jaw dropped in disbelief!!! I was very impressed and pleased. I sent over pictures and videos to get an accurate estimate. The price was reasonable and worth it! The pictures should speak for themselves. Less
Mr. Dorian did an excellent job on my couches & mattress. He was also able to get a tough urine stain out of my mattress that had been there for a year and a half! Very friendly & professional! Thank you again!!!... More
Mr. Dorian did an excellent job on my couches & mattress. He was also able to get a tough urine stain out of my mattress that had been there for a year and a half! Very friendly & professional! Thank you again!!! Less
100% satisfied, excellent job.
Thank goodness for Dorian! I bought a couch from the thrift store and he got it up to par. Smells amazing, like brand new! When our power went out, he also came back the next day to finish the job. He is a kind man, and will love to do business with him again!... More
Thank goodness for Dorian! I bought a couch from the thrift store and he got it up to par. Smells amazing, like brand new! When our power went out, he also came back the next day to finish the job. He is a kind man, and will love to do business with him again! Less
I have NOTHING but GOOD things to say about Mean Stream Carpet!!! For years, I have tried carpet cleaning companies, even Stanley Steamer, BUT each time, I would be quoted one price and then comes the UHOH, moment 😡! Extra for "difficult stains", etc!!! NOT TO MENTION, I had one company who's employees REFUSED to Honor the price that was quoted UNLESS I consented to pay an ADDITIONAL $110 for st... More
I have NOTHING but GOOD things to say about Mean Stream Carpet!!! For years, I have tried carpet cleaning companies, even Stanley Steamer, BUT each time, I would be quoted one price and then comes the UHOH, moment 😡! Extra for "difficult stains", etc!!! NOT TO MENTION, I had one company who's employees REFUSED to Honor the price that was quoted UNLESS I consented to pay an ADDITIONAL $110 for stain removal 😱! PICTURES don't LIE, BTW, I DON'T EITHER 👍💯. I was so HESITANT in hiring another Carpet Cleaning Service, and actually bought a cleaner, but it became Too much for Me to do, I'm in My 70s, I work and I have Grandchildren and their Friends coming in and out! I took a chance to answer a Flyer that I saw from Mean Stream Carpet, and I am SO GLAD I DID 👍💯😄! THE OWNER, whom I didn't expect, showed up ON TIME, did a walkthrough of the rooms I requested, AND even asked if I planned to relocate furniture in the future that might need areas of cleaning after! The final walkthrough ended up with the ACTUAL QUOTE, that was given before, ALTHOUGH He pointed out some DIFFICULT, well traveled areas❤️. Before I close, there was a portion of My carpet that I expected to pay extra for in order to achieve uniformity and He explained that BEFORE...it was MY CHOICE and I was okay with it, but it was an affordable price, well worth it. 💯💯💯💯💯💯💯💯💯👍 Rating! AND, on time, professional, caring! GREAT SERVICE, I'M HOOKED👍 Less
We had a bad situation with another cleaning company and called Mean Steam carpet cleaning. He came out expeditiously and took care of the two chairs that we needed to have cleaned. He did a awesome job and was very punctual customer service was five stars... More
We had a bad situation with another cleaning company and called Mean Steam carpet cleaning. He came out expeditiously and took care of the two chairs that we needed to have cleaned. He did a awesome job and was very punctual customer service was five stars Less
Amazing work!! He is very knowledgeable and has very reasonable prices.
Professional, Quality Service Guaranteed.
This company was very professional and detailed about the service they where providing. They assured me that they could get my stubborn stains out of my carpet and did just that. They did such an amazing job with a great personality.... More
This company was very professional and detailed about the service they where providing. They assured me that they could get my stubborn stains out of my carpet and did just that. They did such an amazing job with a great personality. Less
I had my living room carpet serviced by Dorian. He was very prompt, professional and valued my time. He gave me lots of information regarding my carpet, how to care for it, remove residue as well as recommended products. Really showed me it not about the quantity of people you service, but the quality of service that is provided to the people. 10/10 would highly recommend. Carpet looks better and... More
I had my living room carpet serviced by Dorian. He was very prompt, professional and valued my time. He gave me lots of information regarding my carpet, how to care for it, remove residue as well as recommended products. Really showed me it not about the quantity of people you service, but the quality of service that is provided to the people. 10/10 would highly recommend. Carpet looks better and smells amazing! Less
Great customer service & great work removing stains from furniture! Definitely will use again
Awesome work 10 outta 10 would recommend
Very professional and got the job done quickly! Will recommend them anyday!
They did an exceptional job cleaning my carpet. I was ecstatic to see how much brighter my home looked after they were done. I highly recommend for anyone very professional and knowledgeable and willing to help.... More
They did an exceptional job cleaning my carpet. I was ecstatic to see how much brighter my home looked after they were done. I highly recommend for anyone very professional and knowledgeable and willing to help. Less
I get all of my carpet and upholstery cleaning done by Mean Steam. He does a phenomenal job! I wish I had taken some before and after pictures myself. He's very professional and knowledgeable about what he does. I would highly recommend.... More
I get all of my carpet and upholstery cleaning done by Mean Steam. He does a phenomenal job! I wish I had taken some before and after pictures myself. He's very professional and knowledgeable about what he does. I would highly recommend. Less
Dorian did a great job! He explained the process before performing the service and was very respectful of my property. He was even able to lift red stains from the carpet that were the result of my children that the store carpet cleaners did nothing for.... More
Dorian did a great job! He explained the process before performing the service and was very respectful of my property. He was even able to lift red stains from the carpet that were the result of my children that the store carpet cleaners did nothing for. Less
He was professional, cleaned my mattress effortlessly and I am super happy with the results!!!! Book with him IMMEDIATELY.!!!
Service was excellent and great customer service
Definitely A 5star ! Reliable speedy response professional and trustworthy. I left to go get cash and I was at peace to leave him to do the job good integrity.... More
Definitely A 5star ! Reliable speedy response professional and trustworthy. I left to go get cash and I was at peace to leave him to do the job good integrity. Less
Mr. Washington was very thorough with the cleaning process and he did an excellent job. Will definitely use again.
Great service made sure everything was correct prior to leaving. Customer service was on point and he completed the job in a timely manner. I would definitely recommend this business to anyone.... More
Great service made sure everything was correct prior to leaving. Customer service was on point and he completed the job in a timely manner. I would definitely recommend this business to anyone. Less
I called mean steam carpet because I was in a desperate need for my carpet to be cleaned. I was stood up by another company and needed someone immediately! They were so kind and concerned and offered me same day service. They came out did my carpet and saved the day! I highly recommend them for your carpet cleaning needs.... More
I called mean steam carpet because I was in a desperate need for my carpet to be cleaned. I was stood up by another company and needed someone immediately! They were so kind and concerned and offered me same day service. They came out did my carpet and saved the day! I highly recommend them for your carpet cleaning needs. Less
This is by far the GREATEST Carpet cleaning company ever!!!! I was extremely pleased with the carpet cleaning service provided by Mean steam carpet cleaner . He did a fantastic job on our carpet. The cost was very reasonable, he arrived on time and finished right on schedule. Your service is greatly appreciated. I would highly recommend!... More
This is by far the GREATEST Carpet cleaning company ever!!!! I was extremely pleased with the carpet cleaning service provided by Mean steam carpet cleaner . He did a fantastic job on our carpet. The cost was very reasonable, he arrived on time and finished right on schedule. Your service is greatly appreciated. I would highly recommend! Less
I had a last minute furniture and mattress cleaning that I needed done and he was able to fit me in. He was very courteous, friendly and had great customer service. Just got my furniture out of storage and mattress had a big stain. He was able to get the stain out!!! I will definitely use his service again!!!... More
I had a last minute furniture and mattress cleaning that I needed done and he was able to fit me in. He was very courteous, friendly and had great customer service. Just got my furniture out of storage and mattress had a big stain. He was able to get the stain out!!! I will definitely use his service again!!! Less
Mean Steam did a great job in my carpet took off all the stains in carpet and was also willing to go far and beyond.
Owner is very professional. My couch looks brand new. I highly recommend. Very reasonable.
Great job on tough pet urine stains! Plus I got an education in carpet stains/cleaning. The soft skills are a plus too- friendly, courteous, prompt, professional!... More
Great job on tough pet urine stains! Plus I got an education in carpet stains/cleaning. The soft skills are a plus too- friendly, courteous, prompt, professional! Less
Excellent service! Will definitely recommend
Had the pleasure of working with this small black business and all I can say is that this young man works miracles. Will definitely recommend this company and will be using again in the again!!! Thanks again!!!... More
Had the pleasure of working with this small black business and all I can say is that this young man works miracles. Will definitely recommend this company and will be using again in the again!!! Thanks again!!! Less
I utilized the services in my two homes, he worked miracles in the one house I was leaving from in order to get my deposit back. I recommend his services. Very professional, on time, affordable and his products work. Thank you Mean Steam Carpet & Upholstery Cleaning.... More
I utilized the services in my two homes, he worked miracles in the one house I was leaving from in order to get my deposit back. I recommend his services. Very professional, on time, affordable and his products work. Thank you Mean Steam Carpet & Upholstery Cleaning. Less
The service was great and very professional. Would recommend him to others. Very pleased.
I'm very happy with Dorian Mean Clean Carpets cleaning services. His work checked all the boxes I would highly recommend him if you are looking for a professional job done by a professional business man.... More
I'm very happy with Dorian Mean Clean Carpets cleaning services. His work checked all the boxes I would highly recommend him if you are looking for a professional job done by a professional business man. Less
I had the pleasure of using this company to clean my sectional, ottoman, and four chairs as they are a suede material. My items look brand new upon finish. I was amazed at the time he took to make sure everything was perfect. I will be using this company for all of my future upholstery cleanings.... More
I had the pleasure of using this company to clean my sectional, ottoman, and four chairs as they are a suede material. My items look brand new upon finish. I was amazed at the time he took to make sure everything was perfect. I will be using this company for all of my future upholstery cleanings. Less
He explained everything before the work started and made me feel comfortable while working inside my home. Very professional and great customer service. Everything looks clean and smells great. I will definitely send referrals and use his service again!... More
He explained everything before the work started and made me feel comfortable while working inside my home. Very professional and great customer service. Everything looks clean and smells great. I will definitely send referrals and use his service again! Less
The service that was performed at my house was amazing. I couldn't believe how much of a difference the state of the carpet had undergone. Not only were most of the years worth of stains removed but the place smelled great. I'm so pleased with this service that my home feels like a home and it feels like a brand new house overall with how much whiter the carpets look. Highly recommend this servic... More
The service that was performed at my house was amazing. I couldn't believe how much of a difference the state of the carpet had undergone. Not only were most of the years worth of stains removed but the place smelled great. I'm so pleased with this service that my home feels like a home and it feels like a brand new house overall with how much whiter the carpets look. Highly recommend this service, and plan to use it again. Less
Dori is extremely professional, friendly, hard working, and will absolutely make sure you receive the best service.
I was apartment sitting for my partner and I came and the carpet was so messy and dark. I called several business to get someone asap to clean..this company wad the only one that was responsive and came the next on short notice. They were so friendly educated me on carpet maintenance and worked me on the price. Working them felt like a family friend. AND THEY ARE BLACK OWNED. IM SO PROUD OF THOS... More
I was apartment sitting for my partner and I came and the carpet was so messy and dark. I called several business to get someone asap to clean..this company wad the only one that was responsive and came the next on short notice. They were so friendly educated me on carpet maintenance and worked me on the price. Working them felt like a family friend. AND THEY ARE BLACK OWNED. IM SO PROUD OF THOS BUSINESS AND WILL USE AGAIN! Less
I had a recent leak in my basement that caused stains on the carpet. I was sure that a replacement was needed. I called Dorian and he was very responsive. He called when he was in route and arrived within the appointment window. The carpet looks brand new and no odors exist. I will definitely hire him again.... More
I had a recent leak in my basement that caused stains on the carpet. I was sure that a replacement was needed. I called Dorian and he was very responsive. He called when he was in route and arrived within the appointment window. The carpet looks brand new and no odors exist. I will definitely hire him again. Less
Dorian was awesome! From beginning to end, communication was outstanding. Not only was he friendly and professional, he was on time and did an amazing job cleaning my upholstered bed and mattress. My furniture looked great and it took virtually no time. His prices were also very reasonable. Don’t hesitate to book with him!... More
Dorian was awesome! From beginning to end, communication was outstanding. Not only was he friendly and professional, he was on time and did an amazing job cleaning my upholstered bed and mattress. My furniture looked great and it took virtually no time. His prices were also very reasonable. Don’t hesitate to book with him! Less
I would hands down recommend Mean Steam. They were on time and professional. I will be calling again in the future.
My experience with Mean Steam was wonderful. Setting up an appointment was easy & communication was great. I was able to set up same day services to get my carpet cleaned. Dorian was very nice & understanding. I would highly recommend Mean Steam because they are affordable & did an outstanding job! Thanks again for coming through on such short notice..... More
My experience with Mean Steam was wonderful. Setting up an appointment was easy & communication was great. I was able to set up same day services to get my carpet cleaned. Dorian was very nice & understanding. I would highly recommend Mean Steam because they are affordable & did an outstanding job! Thanks again for coming through on such short notice.. Less
Mean Steam Carpet & Upholstery did a Phenomenal job! Dorian the Owner was very professional and he took the time to treat carpet, clean sectional sofa and everything was just like new again!!! I highly recommend him!!! Thank you for doing a Superb job! 👍👏👏👏... More
Mean Steam Carpet & Upholstery did a Phenomenal job! Dorian the Owner was very professional and he took the time to treat carpet, clean sectional sofa and everything was just like new again!!! I highly recommend him!!! Thank you for doing a Superb job! 👍👏👏👏 Less
Mr. Washington was on time ,very knowledgeable, and answered all the questions I had. Their prices are reasonable and very easy to work with. I've used them on several different projects and will continue to use them.... More
Mr. Washington was on time ,very knowledgeable, and answered all the questions I had. Their prices are reasonable and very easy to work with. I've used them on several different projects and will continue to use them. Less
We had a wonderful experience with Dorian and his team. He was extremely professional and very thorough. Not only did he do a great job he pointed out tips for maintaining the floors until next cleaning. Now the pet treatment that he put down actually refreshed the whole house. We loved his service so much I had he come back to do my hardwood floors and upholstery. We give him a full 10 stars if ... More
We had a wonderful experience with Dorian and his team. He was extremely professional and very thorough. Not only did he do a great job he pointed out tips for maintaining the floors until next cleaning. Now the pet treatment that he put down actually refreshed the whole house. We loved his service so much I had he come back to do my hardwood floors and upholstery. We give him a full 10 stars if possible ……. MeanSteam Carpet Cleaning is well deserving of repeat service. Less
Dorian came through for us right in time before the holidays. Thank you for being in time & taking care of our problem areas. This carpet hadn't been cleaned in a couple of years, but you got it clean & smelling fresh.... More
Dorian came through for us right in time before the holidays. Thank you for being in time & taking care of our problem areas. This carpet hadn't been cleaned in a couple of years, but you got it clean & smelling fresh. Less
We moved in at the beginning of the pandemic so we never had an opportunity to get our carpet cleaned. After 2 years on a high traffic area & a small pet, he got it clean and it smells sooo fresh! Thank you for being professional, on time & giving us such excellent service. Thank you Dorian... More
We moved in at the beginning of the pandemic so we never had an opportunity to get our carpet cleaned. After 2 years on a high traffic area & a small pet, he got it clean and it smells sooo fresh! Thank you for being professional, on time & giving us such excellent service. Thank you Dorian Less
Very good job , Will recommend to all who need there carpet to be clean. Please contact this company if you're looking to save money and get the same quality cleaning as the big name....... More
Very good job , Will recommend to all who need there carpet to be clean. Please contact this company if you're looking to save money and get the same quality cleaning as the big name.... Less
Definitely recommend, you won't be disappointed... Fair prices great service puntual and polite🙌🏽
Mr. Dorian was very prompt, professional, and well educated about his profession. He did a wonderful job with cleaning our carpet and removing stains as well. Hands down, best professional carpet cleaning service I've ever use. If I could give him 10 stars, I would most definitely would. Thanks again Sir for your wonderful service.... More
Mr. Dorian was very prompt, professional, and well educated about his profession. He did a wonderful job with cleaning our carpet and removing stains as well. Hands down, best professional carpet cleaning service I've ever use. If I could give him 10 stars, I would most definitely would. Thanks again Sir for your wonderful service. Less
I want to thank you for your services. His cleaning of my Carpet and upholstery was cleaned excellent to taste. I am blown away by his expertise. I would like to use your business again.... More
I want to thank you for your services. His cleaning of my Carpet and upholstery was cleaned excellent to taste. I am blown away by his expertise. I would like to use your business again. Less
Best price and extremely professional. Will use again!
Very knowledgeable and informative about the services being provided. Arrived on time and prepared. As a pet owner treatment was provided. Will use services again.... More
Very knowledgeable and informative about the services being provided. Arrived on time and prepared. As a pet owner treatment was provided. Will use services again. Less
Very professional, good communication, the job was done good and quickly! Will definitely be using his services again.