Chris Willemse Painters - Waterproofing - Cape Town
2022-10-29T08:09:37.564Z
Bitterly Disappointing. Avoid at all costs!We invited Rian Willemse into our home with great expectations due to having read several positive online reviews.The job was to paint all ceilings, repair a number of cracks and to remove old wooding cladding in one room, plaster and paint.He is unable to manage a team and deliver a quality experience.His team were unsupervised, despite promises that he would have a supervisor on duty. He promised us his "A team". Instead, for the most part, we had a senior painter who was on site, who was a subcontractor who refused to be accountable for any supervision of other staff.`Riaan' team were poorly supervised overall. They at times engaged in unprofessional behaviour in our home. They did not cover furniture with drop sheets as promised, and it was only done from the 3rd day after a number of complaints. Again, his staff claimed they were not provided and he assured us that they were provided.Little to no site supervision was in place. I returned home one day to find concrete being flung around a room by a plasterer whose skills looked like those of someone they collected at the side of the road. Cement was splashed across uncovered furniture, art, and carpets. Again Riaan claimed outrage but was unable to address the issue on the day or for the two weeks his workers were in our home.We were unable to snag the job before final payment as my father was ill and dying, and 10 days after completion we got a threatening phone call from his father demanding outstanding payment. Despite having already paid R21k in a deposit in advance of the work. To avoid further unpleasantness and disruption, we paid the remainder of R21k due.Despite Riaan's attempt to remedy our complaints, in our view he was ineffective in both that and managing his workmen. And worse still he is completely ineffective in delivering a quality customer experience, despite charging a healthy price that would be what a top, professional painting contractor would charge. So sadly I cannot recommend this business.End to end, it was a poorly managed experience.
Bitterly Disappointing. Avoid at all costs!We invited Rian Willemse into our home with great expectations due to having read several positive online r... More