OC Builders Group
2023-08-07T14:16:46.932Z
I was so pleased with the quality of work that OC Builders offered me and my family. We renovated our home by adding a 15'x15' extension to the living room, remodeling the laundry room, and remodeling the bathroom. We also poured a new back patio and had numerous upgrades like a new electrical box, new tankless water heater, new lighting, and some new plumbing. Everything that OC Builders touched turned to gold.
We contacted and researched about 4 firms before going with OC Builders. I really liked that they are a design-build firm, which means they vertically align their contracts and services into one workflow. You'll get one project manager through the entire process for all points of contact and concern, which is amazing to those of us who value efficiency and personalized support. Our project manager was Dor, and he was with us from the very first in-home visit to a year after the project's completion to ensure everything was taken care of.
Dor's approachability, concern, expertise, and level-headedness were constant and the centerpiece of our experience. He effortlessly coordinated and communicated, always ensuring that we were up to date, taken care of, and connected to the team. Their team was amazing, whether it was their assistants in the office, Lia in billing, Alma for her interior design, Robert for specialized work, and more. Even the CEO Evan personally reached out when our project was delayed by a few days to iron out the miscommunication. Talk about quality and teamwork.
We worked with Sergio and his super-qualified, friendly team for all of the construction. This team was amazing - they were clean, detail-oriented, and friendly. We had just had a baby and were worried about the dust, noise, etc. Whatever the team had control over, they ensured it impacted us minimally. They left the site construction-clean at the end of each day, sealed off areas of the house that were impacted, and were polite, courteous, and friendly with the family and our kids. My son's favorite pretend-play game for many months after the construction was to walk around the new living room with a PlaySkool hammer asking us to address him as 'Sergio.' Sergio and his top-notch team had that big of a positive impact on us.
I think that personality, integrity, and communication are so critical for a big job like a renovation. That's why I'm highlighting the quality of the team and their unparalleled service to us. They really lived up to the one-year guarantee and have come out at no expense to fix two or three minor issues. They really could have fought us to ignore those minor issues, but their commitment to the long-term quality of their construction is obviously central to their business model.
In terms of the construction quality, we are very impressed, as are the scrupulous members of our family who expect only the best for us and the little ones. They warned us about their own horror stories with contracts not completing work, lengthy permit processes, and more. They were so surprised when we enthusiastically reported that OC Builders shepherded us through the multi-month renovation effortlessly and without any trace of the horror that they had experienced with other firms.
In short, we can't imagine life without our renovation and upgrades. I hope the attached pictures show you the before and after as well as the quality of the completed product. There is not much I can detail about the construction that would convince you of its quality except that we passed every single inspection on time and with impressed remarks from the inspectors. We have the in-laws' stamp of approval, and we've been able to enjoy increased quality of life because of OC Builder's painless, integrity-filled, streamlined, personal, and truly remarkable services. Thank you guys!