Luxury Pet Spa
2025-09-05T10:46:26.099Z
❌ My Review on the Grooming ServiceUnfortunately, I have to say this was the worst grooming experience I have ever had. Although Mr. Javad was very polite and friendly with me, I cannot ignore what happened to my dogs.First of all, it was clear that he does not truly care for dogs. He didn’t even bother to call them by their names and only referred to them as “male” and “female.” After hours of brushing, to my surprise, despite my strong request to keep their head hair longer and round, he shaved their heads short. When I asked why, his only answer was: “It didn’t look good long, so I cut it short.”The shampoo he used also had no pleasant smell. In fact, my dogs came home smelling terrible—like vomit—and I had to wash them again myself the same night.What worries me the most is the way my dogs were treated. Since yesterday, one of them refuses to let anyone touch her, not even me. She hides under the bed or couch and runs away from us, something I have never seen her do before. The other one developed severe diarrhea, which only happens when he goes through extreme stress.It was also very obvious that they didn’t have proper access to water and food for a long period of time, because when we got home, they were desperately and abnormally thirsty.I am extremely upset with my choice and truly wish I could turn back time and avoid this terrible experience.