2026-05-27T22:09:28.516Z

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2026-05-22T23:33:38.720Z

Excellent service at Luxury Pet Spa! They did an amazing job grooming Coco and cleaning her teeth as well. The staff was kind, professional, and very caring. Coco looked so cute and happy after the grooming. The place was clean and welcoming, and the whole experience was wonderful. I’ll definitely be coming back. Highly recommend Luxury Pet Spa

2026-05-11T22:17:20.476Z

Had such a great experience with Mr. Javad and the team at Luxury Pet Spa. My dog had pretty bad teeth before, and after today’s dental cleaning, I can already see such a big improvement. I’m so happy with the results. They also did grooming, and everything was completed in under 4 hours, which was amazing. The team was very professional, kept me updated throughout the process, and even sent me happy videos of my dog. My dog came back looking great and clearly well taken care of. Highly recommend Luxury Pet Spa to anyone looking for professional and trustworthy pet care.

2026-05-04T21:26:24.472Z

Absolutely the best experience that I had with them.Mr Javad was very amazing person. Highly recommend them 🙏🏼👍🏻

2026-04-29T02:28:20.270Z

I had an amazing experience at Luxury Pet Spa! I took my dog, Tommy, there for a haircut, and I’m extremely happy with the results. My dog’s breed has very difficult fur to trim properly, and in the past, other places often made it look uneven or not very nice. But the team at Luxury Pet Spa did an incredible job — Tommy looks fantastic!They were professional, caring, and clearly very skilled. I’m so satisfied with their work, and I will definitely be bringing Tommy back again and again for grooming. Highly recommend this place to anyone looking for quality care for their pet!

2026-04-27T13:50:44.938Z

We had a really hard time finding a groomer for our dog because he gets very anxious and usually needs medication. But this place was amazing. They handled him with so much patience and care, and managed to groom him without any medication at all.You can tell they truly understand dogs and know how to keep them calm. The whole experience was stress-free for both us and our dog.Highly recommend to anyone who has a nervous or difficult dog. Thank you so much!

2026-03-01T00:35:41.720Z

Mr. Javad did an amazing job cleaning my dog’s teeth, and he was extremely kind and professional. He cut my dog’s hair exactly the way I asked, and my dog wasn’t stressed at all — which is very unusual because she usually gets anxious and unhappy everywhere else. I highly recommend going to him.

2026-03-01T00:33:03.878Z

Mr. Javad is the best groomer! I took my dog to him and he was amazing. He has a great attitude, did a very clean and professional job, and I highly recommend you try him!”

2026-01-20T17:53:13.549Z

I took my Pomeranian to Luxury Pet Spa and had a great experience. The staff were kind and professional, and my dog looked amazing after grooming. Highly recommended!

2025-11-16T07:44:08.611Z

Great service and excellent customer care. I got the deluxe treatment and teeth cleaning, and the results were honestly beyond my expectations. Everything was done with care, quality, and attention to detail. Really impressedthank you for the amazing experience!

2025-09-19T10:52:20.747Z

I recently visited a grooming dog store that truly impressed me. My dog has always been a challenge when it comes to dental care, refusing to let us clean his teeth. After trying various methods, including a vet visit with high prices, we decided to give this store a shot. The staff was incredibly patient and skilled, managing to clean my dog's teeth without any fuss. I was amazed at how gentle yet effective their approach was. I was super happy yesterday see my dog with white teeth again!!! I'm rrally happy to find this placeHighly recommend for any pet owner struggling with grooming issues!

2025-09-07T01:11:47.970Z

I took my cat to this place and even though they were busy they understood that my cat has some needs and they did a great job and cleaned her and cut his hair. Very friendly people and they know what they are doing. I strongly recommend this place.

2025-09-05T17:45:27.959Z

I normally don’t like leaving negative reviews, but I feel it’s important to share this experience.I recommended this groomer to a friend since they were in my neighborhood. Unfortunately, the service was very disappointing:• The grooming itself was unprofessional (I could have done a better job at home).• One of the dogs was actually injured during the grooming , we noticed bleeding on his head.• On top of that, my friend was overcharged.The worst part is how this has affected the dogs. They are now very shy and hesitant to let us touch them, which is heartbreaking.Pet grooming is not only about looks but also about trust and safety. Based on this experience, I cannot recommend this groomer.

2025-09-05T15:57:02.636Z

my boyfriend took our 1 year old dog for his first grooming experience a week/two ago.we’ve heard horror stories of animals getting treated terribly while at their appointments and owners having to find out until after - or not at all! because of that fear, we wanted to make sure he was treated well and looked after. we trusted the reviews would reflect that and although I wasn’t in agreement of how expensive it’d be, if it meant more attentive care and love, it was worth the price. My boyfriend even tipped and all.Unfortunately about an hour after coming home we realized Milos eye starting to turn red and swollen. From past experience I assumed it was probably shampoo or hair in his eye and it would be fine in the morning.The next day we wake up to his eye full of goop, swollen, closed and red inside. We immediately took him to the vet.At the vet they told us what they didn’t at the groomers. At the groomers, you’re expected to be told about ANY (minor or big) inconveniences. They showed us the cuts near his scrotum. When they checked his eye, it was a cut/scratch. None of this mentioned by the man at luxury pet spa. Not once.Not only was the cut expensive, it resulted in us taking our baby to the vet and pay another $300.I’ve tried calling the place, dmed them on instagram and all they said was “bring him for us to see”. Two weeks after I’ve called on and off and messaged them. TWO WEEKS AFTER.I would never in a million years recommend someone come here, don’t get fooled by the ratings. You go on trusting they’ll care for your pet once they close that door, but it’s a nasty world and this left a really bad taste in my mouth.

2025-09-05T10:46:26.099Z

❌ My Review on the Grooming ServiceUnfortunately, I have to say this was the worst grooming experience I have ever had. Although Mr. Javad was very polite and friendly with me, I cannot ignore what happened to my dogs.First of all, it was clear that he does not truly care for dogs. He didn’t even bother to call them by their names and only referred to them as “male” and “female.” After hours of brushing, to my surprise, despite my strong request to keep their head hair longer and round, he shaved their heads short. When I asked why, his only answer was: “It didn’t look good long, so I cut it short.”The shampoo he used also had no pleasant smell. In fact, my dogs came home smelling terrible—like vomit—and I had to wash them again myself the same night.What worries me the most is the way my dogs were treated. Since yesterday, one of them refuses to let anyone touch her, not even me. She hides under the bed or couch and runs away from us, something I have never seen her do before. The other one developed severe diarrhea, which only happens when he goes through extreme stress.It was also very obvious that they didn’t have proper access to water and food for a long period of time, because when we got home, they were desperately and abnormally thirsty.I am extremely upset with my choice and truly wish I could turn back time and avoid this terrible experience.

2025-08-15T14:20:13.792Z

⭐️⭐️⭐️⭐️⭐️We are new to the area and I was a little nervous bringing our timid girl, Harley, to a new groomer. From the moment we arrived, Javad at Luxury Pet Spa was patient, gentle, and incredibly kind. He made Harley feel completely at ease, and I was so happy to see how relaxed she was. She came out looking absolutely beautiful and he even sent a video and photos! Thank you so much, Javad, for taking such wonderful care of Harley—you’ve gained a client for life!

2025-07-22T00:53:09.102Z

My big dog looks great, exactly what I asked for and they sent me pics and vids of him during his grooming. Definitely recommend. Thank you Javad for taking care of my fur baby

2025-07-17T16:33:45.849Z

Amazing experience! The staff treated our dog like royalty, and he came out looking and smelling incredible. Super clean, professional, and full of love. Highly recommend for anyone who wants to truly pamper their pet!

2025-06-18T12:36:20.319Z

They are super kind and friendly

2025-06-10T03:02:41.537Z

I took my little Pomeranian, Yara, to Luxury Pet Spa and I couldn’t be happier with the experience! From the moment we walked in, the staff were incredibly friendly and professional. Yara usually gets anxious during grooming, but this time she was completely calm and relaxed 🐶💆‍♀️They did an amazing job — super clean, precise, and exactly how I wanted her groomed. Her coat was soft, smelled great, and the overall look was just perfect ✨✂️🛁Thank you so much to the kind and skilled team at Luxury Pet Spa for taking such good care of Yara. We’ll definitely be coming back! 💕👏— Ayda & Yara 🌸

2025-06-09T22:48:00.839Z

Very happy with their service. My dog looks so cute and they have a daycare as well which was very helpful due to my work schedule

2025-05-31T21:51:10.446Z

I had a great experience at Luxury pet spa The staff was super friendly and knowledgeable and treated my dog with so much care and patience. He came out looking clean, happy, and smelling amazing. The place was clean and well-organized, and the groomer really took the time to listen to what I wanted. Highly recommend for anyone looking for quality grooming and great service!

2025-05-30T16:46:32.810Z

they are so professional

2025-05-27T14:48:05.577Z

Update: I just got daisy grinned again and javad did an excellent job we are so happy!Excellent experience! I bring my dog Daisy here to get groomed! The staff is extremely friendly and patient, and does a great job every time! I would definitely recommend luxury pet spa!

2025-05-26T19:07:16.148Z

I was pretty nervous at first since it was my dog’s first time going to a groomer for a complete care. But the groomer made me feel at ease right away. He was patient with my dog, and I could tell she was in good hands. Bennie came out looking great and seemed relaxed. I’m so glad I gave this place a try—definitely coming back!

2025-05-21T20:29:39.906Z

Highly recommended, Mr.Javad was very helpful, the atmosphere is really calm and friendly .

2025-05-19T00:34:17.009Z

So happy with the service, my dog loves it there. We always love going. This time we did the teeth cleaning and it was fantastic.

2025-05-12T21:31:20.383Z

Very very good experience, cat was very comfortable and relaxed the whole time, staff was very sweet we will be coming back.

2025-05-06T13:07:09.856Z

Extremely Disappointed – Would Not RecommendI had my first (and last) visit to this grooming place on May 1st for an appointment at 9:00 a.m. with my two senior dogs. I arrived 5–10 minutes early. The groomer showed up right at 9 a.m. No other staff were present. After a brief conversation, he mentioned he needed to step out to go to the bank for “just five minutes” and would only leave after another staff member arrived. I agreed, assuming my dogs would not be left alone.Minutes later, I turned around to check on them, and to my shock, I saw both dogs left alone in a dark room, no staff, no water, no supervision, nothing. The groomer had left despite what he said. I tried calling the number listed on the storefront, navigating through multiple options to reach someone, but no one answered for over 30 minutes. He finally returned at 9:35 a.m., casually saying it “just took a bit longer.”What’s worse is that my dogs are 14 years old, suffer from anxiety, and have never been left alone at home, even for a few minutes. We always have someone with them or hire a sitter. This was incredibly irresponsible and distressing.I have since filed a formal complaint with the SPCA, as this type of care is completely unacceptable. It was clear to me that the priority here was not the dogs’ well being, but just running a business. People like this should not be trusted with animals.Absolutely do not recommend taking your dogs or any pets to this place. The best way to make sure people like this learn their lesson is by holding them accountable. Leaving animals unsupervised, especially vulnerable senior dogs, is not just careless, it’s cruel. No one in the pet care business should ever abuse the trust owners place in them or treat animals this way.

2025-04-23T16:17:45.095Z

This place is amazing. The way the treated my Chloe was incredible. I took Chloe for grooming, bathing and teeth cleaning. She smelled delicious and her teeth were so cleaned. Thank you for the amazing job! Glad I drove all my way from North York. 💜