Moonlight Beach Dental
2025-12-19T21:07:05.088Z
I paid out of pocket for care at this office and left feeling unheard, judged, and unable to advocate for myself.From the beginning, my concerns about my teeth were not meaningfully addressed. The discussion focused almost exclusively on costly treatment recommendations, with little willingness to listen to my questions, concerns, or preferences, or to discuss alternatives.During the visit, there was minimal actual treatment completed, yet a strong push toward aggressive and expensive future care. When I asked questions about this approach, the conversation felt one-sided and dismissive rather than collaborative.Notably, after my cleaning was not completed, my teeth were brushed and the dental hygienist acknowledged that my concerns had not been engaged with appropriately and that the communication during the visit did not allow for patient advocacy or respectful dialogue.Given the judgmental tone, lack of openness, and sense of superiority within the office culture, I did not feel safe or respected continuing care here. I requested a refund for my out-of-pocket cost; instead, I was offered another appointment, which I declined due to the experience.Patients deserve to be listened to, spoken with respectfully, and included in decisions about their care. Unfortunately, that was not my experience at this practice.
I paid out of pocket for care at this office and left feeling unheard, judged, and unable to advocate for myself.From the beginning, my concerns about... More