Snooze Mattress Indianapolis
+13177793919
3949 E 82nd St
Indianapolis
IN
US
46201
Snooze Mattress Indianapolis
+13177793919
3949 E 82nd St Indianapolis IN 46201 US
5.00
122
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AI Summary
Customers overwhelmingly praise friendly, knowledgeable staff, the dream-mapping pressure analysis, and a no‑pressure sales environment, reporting improved sleep and satisfaction with selection and white‑glove delivery. A minority reported inconsistent in‑store attention, price concerns, and unclear delivery or accessory follow‑up, indicating opportunities to standardize service and communication.
Snooze Mattress Indianapolis
5
5
1
Lara Darling
2026-08-18T15:23:56.017Z
We had a great experience with Snooze! I specifically told my husband we weren’t going to buy anything walking in. But, Gloria was so kind and low pressure, the mattresses were so comfortable and Gloria found us a discount that made our purchase cheaper than buying online would have been. We’re very happy with our purchase and if we need any more mattresses we’ll be headed straight back.
Aug 18, 2026
We had a great experience with Snooze! I specifically told my husband we weren’t going to buy anything walking in. But, Gloria was so kind and low pre... More
Lara Darling
Snooze Mattress Indianapolis
5
5
1
Jordan Hickam
2026-06-01T22:00:07.292Z
We had an issue with our delivery when the distribution company mistakenly mixed up some of the items, which meant we were likely going to be without a fully assembled bed for another week while waiting for the correct piece to arrive.After I called the GM, Eric, he immediately took ownership of the situation. Rather than simply apologizing or passing the issue along, he personally tracked down the missing item in inventory, loaded it into his own pickup truck, and drove 40 minutes to deliver it himself. He even helped carry it inside and assisted with the installation.Exceptional customer service is hard to find these days, and Eric went far above and beyond what anyone could reasonably expect. He saved us from several more sleepless nights (pun intended) and turned a frustrating situation into a great experience. If this is the level of commitment this company has to its customers, I would not hesitate to do business with them again.
Jun 01, 2026
We had an issue with our delivery when the distribution company mistakenly mixed up some of the items, which meant we were likely going to be without ... More
Jordan Hickam
Snooze Mattress Indianapolis
5
5
1
Zouhir G
2026-05-23T17:03:50.365Z
This store is amazing. Gloria did an amazing job recommending me a mattress for my needs and did not pressure me at all.They really care about their customers.Keep up the great work
May 23, 2026
This store is amazing. Gloria did an amazing job recommending me a mattress for my needs and did not pressure me at all.They really care about their c... More
Zouhir G
Snooze Mattress Indianapolis
5
5
1
Gretchen Tilly
2026-05-17T20:57:23.000Z
Great experience and so relaxing! Fab practitioners and a wonderful staff!
May 17, 2026
Great experience and so relaxing! Fab practitioners and a wonderful staff!
Gretchen Tilly
Snooze Mattress Indianapolis
5
5
1
Taylor O'Day
2026-05-17T20:56:53.000Z
These beds are super comfy! 10/10
May 17, 2026
These beds are super comfy! 10/10
Taylor O'Day
Snooze Mattress Indianapolis
5
5
1
Angie Rice
2026-05-17T20:54:20.000Z
I really enjoyed they ZenFest they put on with Yoga and the Sound bath meditation. Left feeling so relaxed and rejuvenated!
May 17, 2026
I really enjoyed they ZenFest they put on with Yoga and the Sound bath meditation. Left feeling so relaxed and rejuvenated!
Angie Rice
Snooze Mattress Indianapolis
5
5
1
Mary Hyatt
2026-05-17T20:53:27.000Z
Great place! nice people! comfy mattress!!! Come see them
May 17, 2026
Great place! nice people! comfy mattress!!! Come see them
Mary Hyatt
Snooze Mattress Indianapolis
5
5
1
Gretchen Tilly
2026-05-17T20:50:35.912Z
Great experience at Zen Fest on 5/17/2026. It was relaxing and enjoyable!
May 17, 2026
Great experience at Zen Fest on 5/17/2026. It was relaxing and enjoyable!
Gretchen Tilly
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