Critter Stop

Scott Eversole

2026-07-19T22:21:34.352Z

Critter Stop Exclusion and Attic Restoration Review## Summary of Work Performed• Services Included: Exclusion, Trapping, Fogging, and Full Attic Restoration• Period of Performance: March 2026 – June 2026• Total Price: > $11,000.00## Rating by Category• Price: A – Critter Stop was almost eight thousand dollars cheaper than the other company we met with. It wasn't apples-to-apples, but it was pretty close.• Onsite Communication: A+ – Every person who came onsite was courteous, well-spoken, and genuinely seemed to care that we were comfortable with the work being performed.• Quality: B- – Time will tell if the repairs keep critters out, which is the ultimate measure of success. It's quiet up there now, but it generally is in the dead of summer. Some of the work looks rougher than I had imagined (see image of garage door exclusion).• Thoroughness: A+ – Critter Stop never rushed me to "call the trapping phase done" just so they could move on to the attic restoration and collect the remainder of the contract. This was especially important since nothing was ever actually trapped—but the noises and signs of pests did go away.• Office Communication: C- – Without a doubt, the most frustrating part of the experience was dealing with the office. Appointments were scheduled late, at times they asked about my availability only to ignore it, other times they just told me when the appointment would be. When the job started, the person who did the consultation (Travis) assured me that he wasn't just the "sales guy" and would be the primary point of contact for the entire effort. I haven't heard from him since April 10th. Finally, after the completion of an $11,000 job, no one contacted me to ensure I was happy with the work and ready to close out the contract. A few days after the insulation was installed, I got a text at 5:30 PM on June 30th saying they would be charging the card on file for the remaining balance. Two hours later, a ~$5,500.00 charge hit the card. I noticed both the text and the charge at the same time later that evening.• Post-Job Support: F – Closely related to the lack of communication is the support for an issue that arose immediately after the attic insulation was installed. A ceiling fixture that has never once flickered or failed in 20 years suddenly wouldn't turn on. To their credit, Critter Stop sent someone out the next day. The technician was able to confirm that there was a "loose wire" and the fixture came back on when she pushed it back in. She said she would notify the office and they would tell me how to proceed. That visit was on July 1st. After not hearing anything from the office, I emailed them on July 6th to follow up. As of today, July 19th, I've received no response and am about to hire an electrician out of pocket—which is highly frustrating after spending over $11,000 for an "Attic Restoration."Final Thoughts:I wish I could be more wholly positive about my experience with Critter Stop. I think highly of every individual that came onsite. If the work results in no pest problems this coming winter, I'll probably feel even better about the core service. However, at the moment, as I'm about to go in search of an electrician to fix a problem that appears to be directly related to the attic restoration—coupled with total radio silence from the front office—I believe this is a fair and not unkind assessment of my experience.

Jul 19, 2026

Critter Stop Exclusion and Attic Restoration Review## Summary of Work Performed• Services Included: Exclusion, Trapping, Fogging, and Full Attic Resto... More

Jul 18, 2026

Such amazing customer service! Having 2 Raccoon families in our fireplace has been stressful to say the least, but Jordan and Jacob from the Georgetow... More

Jul 16, 2026

Great team - easy to work with and friendly shoutout to Tyler and Landon for helping with some of the harder tasks!

Jul 13, 2026