2026-08-26T14:07:36.641Z

I have submitted all my documents for a loan approval and haven’t heard back fromLevi Santos the owner for over 30 days. I have left several emails and messages. This company does not communicate well or have anyone answering their office phones. Proceed with caution.

2026-08-04T20:28:57.858Z

I cannot recommend Levi and his his team officer highly enough! From start to finish, he made what could have been a stressful process feel incredibly smooth, easy, and even enjoyable. His professionalism, knowledge, and attention to detail were absolutely unmatched.He was always available to answer my questions, kept me informed every step of the way, and genuinely cared about helping me get the best outcome possible. I never felt like just another client—I felt like a priority. He went above and beyond, worked tirelessly on my behalf, and made sure everything stayed on track right up to closing.If you're looking for someone who is honest, responsive, knowledgeable, and truly dedicated to making your home-buying experience exceptional, look no further. He is simply the best home loan officer out there. I would recommend him to anyone without hesitation, and if I ever need a mortgage again, he's the only person I'll call. Five stars aren't enough!

2026-08-03T20:59:49.089Z

Buying a home can be overwhelming, but Levi Santos and his mortgage team made the entire process smooth and stress-free. From the very beginning, they were incredibly helpful, supportive, and always available to answer my questions.One thing I really appreciated was how much time they spent walking me through multiple loan scenarios. They carefully explained the differences between the various loan options we explored, making sure I fully understood the details, costs, and benefits of each one before making any decisions. I never felt rushed, and they made a complicated process much easier to understand.This is actually my second mortgage with this company, and once again they exceeded my expectations. Their professionalism, knowledge, and commitment to their clients are second to none.I would 100% recommend Levi Santos and this mortgage company to anyone looking to buy or refinance a home. If you’re looking for a team that genuinely cares about helping you make the best financial decision, this is the business to trust.

2026-07-16T03:24:24.218Z

This company, specifically Levi, found me in a low point of my life and helped me create a new start! From advice to thorough communication to getting me the best possible deal, I could not have asked for a better mortgage loan experience .

2026-07-12T15:55:33.703Z

I am sharing our experience, as it may be helpful to other seniors—like my wife and I—who are planning to purchase an affordable primary residence in NC.After searching on various platforms and having some negative prior experiences, we finally met Levi Santos, a managing partner at On Point Home Loans, a trusted mortgage lending firm in Charlotte, NC.We found many great qualities in Levi and his team (Realtor Junior Santana and Marlene Suarez, senior loan processor), but the ones that stand out most are his honesty, humility, and unwavering efficiency, backed by proven expertise and reliability.We received pre-approval in less than a week—around mid-May 2026—and the closing date on the property was July 6, exactly as Levi had scheduled at the very beginning.We highly recommend you try On Point Home Loans. We had a wonderful experience!With appreciation and gratitude,Hector and Maria A SagredoCharlotte NCShow quoted text

2026-05-31T14:03:07.977Z

Jacob Shope was very easy to work with and talked to us like we were people. Would recommend him to anyone looking to buy a home.

2026-05-21T17:50:02.575Z

2026-04-30T15:03:32.097Z

I can’t say enough good things about Onpoint Home Loans and Levi. I came to Levi honestly pretty stressed out because my deal was falling apart with another lender who had pre-approved me and then couldn’t follow through. At that point, I wasn’t even sure I was going to be able to close on the house.From the first conversation, Levi treated it like it was his own deal on the line. We were doing a USDA loan, which adds a lot of extra steps and strict requirements, but he stayed on top of everything and never made it feel overwhelming. He walked me through each step, kept me updated, and was always quick to answer any questions I had.Not only did he step in and save my deal, but he also got me a better rate than anything I had been offered before. That alone made a huge difference, but what really stood out was how much he genuinely cared about getting this done for me.The whole process could have been a nightmare, but Levi made it feel smooth and manageable from start to finish. Without Onpoint Home Loans, I truly don’t think I’d be a homeowner right now.If you want someone who’s responsive, honest, and actually has your back through the entire process, I’d 100% recommend Levi and the Onpoint team

2026-04-29T17:16:17.521Z

Levi was incredible to work with from start to finish. He stepped in and truly saved the deal, keeping everything on track. His communication was excellent throughout the entire process, with prompt and consistent updates every step of the way. Couldn’t recommend him enough!!

2026-03-24T01:52:26.082Z

Working with Levy at On Point Home Loans was truly one of the best decisions I made during my home buying journey. As a first time homebuyer, I was nervous going in, but Levy made everything feel simple and manageable.He was always there to answer my questions, explain things clearly, and guide me in the right direction. His patience, honesty, and dedication really stood out, and I always felt like I was in good hands.Thanks to Levy, I was able to purchase my first home with confidence and peace of mind. I’m incredibly grateful for his support and will definitely be working with him again in the future. Highly recommend!

2026-03-16T15:04:08.046Z

Paul is very knowledgeable and thorough, he keeps you updated every step of the way. He breaks down all the numbers for you all you have to do is fine a house.

2026-02-20T18:21:54.617Z

We did a VA purchase working with Levi, I can’t say enough on the positive experience we had with Levi and his team. If you want a no stress home buying experience call Levi!! He will get it done!!!

2025-12-10T19:46:48.191Z

The process was good, however, they release your information to insurance brokers and other lenders who call you non-stop and refuse to take you off their call list.

2025-12-08T19:31:23.219Z

I recently refinanced an investment property, and working with Levi was an outstanding experience from start to finish. He took the time to understand my unique situation, walked me through each step, and was proactive in finding solutions when challenges came up. His communication was consistent, clear, and reassuring, and I always felt supported throughout the process. I’m very happy with the outcome and would highly recommend Levi to anyone considering a refinance or looking for mortgage guidance.

2025-11-23T21:04:55.603Z

Amazing people, very knowledgeable and helpful ! Definitely recommend!

2025-11-19T20:44:05.495Z

The name of the company says it all, on point because they will find every way to help in all they can most especially MR. LEVI SANTOS thank you so much for helping us out! I will recommend this place to everyone I know again a big THANK YOU MR. SANTOS

2025-11-14T14:33:22.497Z

Thank you once again to Levi Santos and the On Point home loan team for working with me once again on getting what I want on another home loan.. This has been the 2nd time I have used On Point home loans and again never disappointed me. They made it happen again. With all the knowledge Levi and the team have to share made my experience once again memorable. Thank you Levi and On point you are all truly ON POINT.

2025-11-01T10:00:37.874Z

Working with Levi Santos was an incredible experience from start to finish! He stayed on top of everything, kept communication clear and consistent, and made the process smooth and stress-free.We closed 15 days earlier than expected, which speaks volumes about his efficiency and expertise. He truly goes above and beyond to make sure his clients get the best possible loan and terms.Having worked with many lenders before, I can honestly say he’s the one you want on your side. As a Realtor and buyer, I highly recommend him to anyone looking for a lender who delivers real results. Levi doesn’t just talk about getting it done, he gets it done!Thank you, Levi!

2025-10-20T20:09:49.421Z

I scheduled a time to speak with Mr. Searle regarding a loan program and blocked time out of my workday to do so. Unfortunately, I never received a call at the scheduled time. I even called the office and was sent to voicemail. No follow-up, no communication.

2025-10-13T14:37:25.597Z

Highly Recommend – Excellent Experience with Levi SantosWorking with Levi Santos was an incredible experience from start to finish. He went above and beyond to get me approved for my loan, keeping me updated at every step and making the process smooth and stress-free. Levi was professional, responsive, and genuinely cared about helping me reach my goal. His attention to detail and willingness to go the extra mile made all the difference.If you’re looking for a lender who truly knows what they’re doing and makes you feel supported throughout the entire process, I can’t recommend Levi enough. He’s definitely someone you can trust to get the job done right.