Trake Roofing & Construction receives high praise for their exceptional customer service, professionalism, and quality workmanship across various projects, particularly roofing. Customers appreciate their effective communication and assistance with insurance claims, ensuring a smooth process. However, while the reviews are overwhelmingly positive, there were no significant complaints noted, suggesting high satisfaction with their services.
5
I had a great referral from a close friend to contact Trake roofing. I did and it's been top-class service ever since. James came out today (yes, on a...
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I had a great referral from a close friend to contact Trake roofing. I did and it's been top-class service ever since. James came out today (yes, on a Sunday) to check the damaged area on my roof and to check the rest of the for more damage. If you have a roof that needs to be repaired or if you need a new one, you won't go wrong calling Trake Roofing!
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5
Had a sliding door glass pane shattered for unknown reason. Trake provided repairs quickly and done in a professional manner. Very pleased with the ...
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Had a sliding door glass pane shattered for unknown reason. Trake provided repairs quickly and done in a professional manner. Very pleased with the service.
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5
Outstanding service! James and his team recently repaired a roof for us. James went above and beyond, and he did not disappoint us. Quality work, outs...
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Outstanding service! James and his team recently repaired a roof for us. James went above and beyond, and he did not disappoint us. Quality work, outstanding communication and great to work with. Could not have been more pleased. Anyone needing roofing repair or replacement, I highly recommend Trake Construction and team.
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5
I was referred to Trake Construction by a high school friend, now neighbor. I could not have been more pleased with the way the whole process went. ...
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I was referred to Trake Construction by a high school friend, now neighbor. I could not have been more pleased with the way the whole process went. Initially, we were only offered 4k for our claim. James (Owner of Trake), talked me through the whole process and said be patient, it will get done. We had a second inspection and the claim was approved! After it was all complete, we received over 42k for repairs. We had quite a bit of work done so one thing to remember, it’s going to take some time, be patient. Some of the work done included refinishing the front door, some new windows due to broken seals, and larger gutters due to the pitch of the roof. The biggest project was obviously the roof and the biggest bang for the buck! James recommended a Class 4 shingle. Not only is this an upgrade to our current shingle, we were able to save over $1200 on our new homeowners policy! Overall, the process was very smooth. James was very communicative from beginning to end. Even while we were waiting on insurance to approve the claim, James would check in at a minimum every couple of days. I would highly recommend Trake Construction for any project and am truly appreciative of the work they did.
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5
James with Trake Roofing and Construction went beyond what could have asked for. James has always been very responsive any time I have needed anythin...
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James with Trake Roofing and Construction went beyond what could have asked for. James has always been very responsive any time I have needed anything. There have been multiple times that I have used his services for my home. From putting a new roof, to painting the house , to putting up a new fence. No job was to big or small . James did outstanding work and very professional quality of work. Thank you James for your commitment to excellence and work you did on my house.
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5
We were extremely lucky to be referred to James with Trake Roofing! James led the charge in getting our roof replaced, new gutters and 2 new HVAC’s. ...
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We were extremely lucky to be referred to James with Trake Roofing! James led the charge in getting our roof replaced, new gutters and 2 new HVAC’s. The insurance claim started at $24,000 and with James further assessing the damage it was $54,000. We had never heard of replacing HVAC’s through insurance but much to our dismay James initially identified there was hell damage with the coils inside the outside units. He is very detailed with determining the full extent of the damage and worked closely with us on our options for replacing the damaged items. His crew is also top notch and they also aim to please. We consider what James did for us a blessing and strongly recommend Trake Roofing and Construction!
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5
High quality work and excellent service. James was instrumental in helping navigate insurance dispute process for replacing a hail damaged roof. Tr...
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High quality work and excellent service. James was instrumental in helping navigate insurance dispute process for replacing a hail damaged roof. Trake has now replaced or repaired 3 different roofs for me over the years. Highly recommended for roofing and other construction needs.
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5
Trake worked with insurance for the best interest of homeowners. They used good grade of materials for my roof repair and exterior painting.
5
We had an extremely positive experience with James at Trake Roofing. He went above and beyond working with our adjuster and insurance company. He was ...
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We had an extremely positive experience with James at Trake Roofing. He went above and beyond working with our adjuster and insurance company. He was communicative and quick to respond to our questions and he always made sure we were in the loop with what was going on. We are grateful for all that he did for us and our home. Highly recommend his services and we will definitely use him any time we need something done around our home.
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5
After dealing with roofers for many years,I finally found a good one. No fly by night or smooth talking. Best roof we’ve ever had. They even covered a...
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After dealing with roofers for many years,I finally found a good one. No fly by night or smooth talking. Best roof we’ve ever had. They even covered all our plants and flower bed up. 1st review I’ve ever done,but they were so good I have to tell it. If you need a roof call Trake,you won’t be sorry,and unlike other roofers they don’t disappear after the job is done. They been back several times checking for any problems.
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5
Awesome experience! James went well above and beyond for our roofing, fence, and gutter needs. If you are looking for an honest and experienced roofer...
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Awesome experience! James went well above and beyond for our roofing, fence, and gutter needs. If you are looking for an honest and experienced roofer Trake Roofing is who you need.
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5
Highly recommend James Denton and Trake Construction. Our roof had so many leaks with new ones popping up with each storm. James was able to get our r...
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Highly recommend James Denton and Trake Construction. Our roof had so many leaks with new ones popping up with each storm. James was able to get our roof replaced entirely by the insurance company, including adding on a solar roof vent. He's been great to work with!
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5
As a longtime homeowner, I know how hard it is to find a roofer you can trust. James Denton and Trake Construction have my vote. Their estimate was ea...
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As a longtime homeowner, I know how hard it is to find a roofer you can trust. James Denton and Trake Construction have my vote. Their estimate was easy to understand, they completed the work on time and did a complete post construction inspection when everything was done. I would highly recommend recommend them to anyone who wants their roof done with quality materials and workmanship. My house is my biggest investment and I wanted it done right. James and his team did a first class job from start to finish!! It actually looks better than the original roof I had put onwhen I had the house built .
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5
Trake Roofing & Construction company can be trusted. I have known James Denton for at least 10 years. I WILL NOT let any other company touch my home. ...
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Trake Roofing & Construction company can be trusted. I have known James Denton for at least 10 years. I WILL NOT let any other company touch my home. I trust him that much. He has an amazing team. They are so consciousness.When their work is done, their cleanup is impeccable.I am not sure how much money he has recovered for me from my insurance company, Let's say a lot.Sergio just finished a job on our sunroof.He did a 5 star job.Thanks Sergio.I will use Trake Construction company over and over. They are the best in the industry.
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5
I am so pleased with the results. Our insurance initially only gave me $3500 worth of coverage but when James and his team went to work the final pay...
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I am so pleased with the results. Our insurance initially only gave me $3500 worth of coverage but when James and his team went to work the final payment came out to over $51,000. That is so incredibly amazing and his company is the best in the business. Would definitely recommend his company to anyone who needs get their roof done the right way.
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5
I had been searching for a general contractor to replace three builder grade support columns on my covered patio for about 5-6 months. Some declined ...
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I had been searching for a general contractor to replace three builder grade support columns on my covered patio for about 5-6 months. Some declined to quote the job because it was too small, others were very expensive and handy men quoted the job but never showed up.I thankfully found Trake Roofing and Construction who promptly responded, quoted the job and offered several options to fit my budget. James consistently updated me prior, during and after the job to ensure I was happy with their work. James and Mario were very professional, extremely knowledgeable and I highly recommend Trake Roofing and Construction.
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5
I recently had the pleasure of working with Trake Roofing & Construction to replace my roof, exterior and interior painting and several other areas of...
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I recently had the pleasure of working with Trake Roofing & Construction to replace my roof, exterior and interior painting and several other areas of my house damaged by a hail storm. And I couldn't be happier with the entire experience. From start to finish, they demonstrated exceptional professionalism, expertise, and a genuine commitment to customer satisfaction.One of the standout aspects of my experience was their seamless coordination with my insurance company. They took care of all the necessary paperwork, communicated with the insurance adjuster, and ensured that the entire process went smoothly. This was a huge relief for me, as it can often be overwhelming dealing with insurance claims. James Denton and his team truly went above and beyond to make the process hassle-free.Not only was the insurance process handled efficiently, but the quality of their workmanship was outstanding. The team arrived on time, worked diligently, and completed the roof replacement in a timely manner. The attention to detail was impressive, and they left my property clean and tidy after the job was done.Furthermore, the entire crew was courteous, friendly, and respectful throughout the project. They were always willing to answer my questions, provide updates, and address any concerns I had. Their dedication to customer service is truly commendable.I highly recommend Trake Roofing & Construction to anyone in need of roof replacement services. Their professionalism, expertise, and commitment to customer satisfaction are unmatched. I am incredibly grateful for their exceptional work and the peace of mind they provided throughout the entire process.Thank you again, James Denton and Team, for a job well done!Sincerely,Alex Trujillo
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5
If you need a roof, call James Denton. My daughter and son -in-law used him and highly recommended him. Sergio and his helpers did a wonderful job. T...
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If you need a roof, call James Denton. My daughter and son -in-law used him and highly recommended him. Sergio and his helpers did a wonderful job. They were very nice and when they were finished they left the yard very clean.James went around with large magnet to make sure no nails were left behind. I live all the way in Pottsboro and he lives in Rockwall so no job is too far away.
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5
James did exactly what he said he would. He helped me through every aspect of my repair. I was able to get my roof on my house, shop, and my central a...
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James did exactly what he said he would. He helped me through every aspect of my repair. I was able to get my roof on my house, shop, and my central air unit covered under my home owners coverage. The repairs were done in a timely manner. James, most importantly is a trustworthy person. I will go with him for any future work.
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5
Received a note from a "questionable" roofing company that my roof needed repair so I checked with Trake and they were able to respond quickly and che...
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Received a note from a "questionable" roofing company that my roof needed repair so I checked with Trake and they were able to respond quickly and checked and gave me an okay much to my relief. Am very glad I checked with them.
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5
James came out shortly after we contacted him. He inspected the attic for signs of leaks and inspected the roof. He showed pictures of the issue an...
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James came out shortly after we contacted him. He inspected the attic for signs of leaks and inspected the roof. He showed pictures of the issue and provided a quote for the completed job. He performed the work the same day and again provided pictures of his work and described what he had done - for the same exact quote he also touched up a couple other minor items we hadn't discussed. I really appreciate him respecting my timeline as we are putting on house on the market this week. This is the second time we have used Trake construction over the years. I really like their professionalism and easy to talk to and get a fair reasonable price for the entire job. We highly recommend them anyone for their construction needs and I wouldn't hesitate to use them again. James thanks for your quick response and your great work!!! Much appreciated!
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5
Performed a thorough roof inspection and gave an honest assessment on its condition.
5
Outstanding service! James and his team recently repaired a roof for us on a Lake Tawakoni rental property we own. James came highly recommended and h...
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Outstanding service! James and his team recently repaired a roof for us on a Lake Tawakoni rental property we own. James came highly recommended and he did not disappoint. Quality work, outstanding communication and great to work with. Could not have been more pleased. Anyone needing roofing repair or replacement, I highly recommend James (Trake Construction) and team.
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5
A true master at their craft! Thank you James and Victoria!
5
I was in need of a new roof this year after my original roof began to deteriorate after 14 storm seasons. I looked at several different companies and...
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I was in need of a new roof this year after my original roof began to deteriorate after 14 storm seasons. I looked at several different companies and chose Trake in the end. Was I happy?? Absolutely!!!1. Trake is extremely professional in everything he does from initial consultation all the way through to the end of the job.2. James had the ability to see several items that I did not notice and worked with my insurance company to get all of those items repaired.3. Trake was always on time and did what they said they were going to do.4. This is probably the most important part...ATTENTION TO DETAIL. I have never worked with a contractor that put this much attention to detail in any project that they have worked on for me. James (the owner) was at my house the morning after the roof was installed by himself vacuuming my yard and rolling it with a magnet for nails...not a crew member, but the owner of the company!! That is simply fantastic.5. During the process of doing this, I had other things I needed to get done, and James recommended several of his subs to me so I could contract them to complete those jobs. All of his subs were absolutely top notch is everything that they did.Would I use Trake again? ABSOLUTELY WITHOUT HESITATIONWould I recommend Trake to anyone? ABSOLUTELY WITHOUT HESITATION
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5
The whole experience was professional and informative.James has a great team behind him to deal with Insurance and work.I am very happy with the finis...
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The whole experience was professional and informative.James has a great team behind him to deal with Insurance and work.I am very happy with the finished product and I am having Trake take care of our other property.
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5
We had Trake Construction to replace our patio cover. Very pleased with all aspects of the project. We now have a beautiful patio cover excluding th...
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We had Trake Construction to replace our patio cover. Very pleased with all aspects of the project. We now have a beautiful patio cover excluding the installed ceiling fan and light. Highly recommend Trake for any roofing and construction you may need.
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5
James and his crews were friendly and their work was done in a professional matter. We would use them on future projects.
5
Trake Construction recently completed work on my house in Rowlett. Trake replaced my roof, gutters, repaired all rotted or damaged wood, painted my ho...
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Trake Construction recently completed work on my house in Rowlett. Trake replaced my roof, gutters, repaired all rotted or damaged wood, painted my house and stained my wooden fence. Pricing was incredibly reasonable. All subs working on my property were the very best. Not one thing was missed or poorly executed. I can’t say enough good things about Trake Construction and my friend James Denton. A FIVE STAR EXPERIENCE.
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5
We wondered why so many houses in our neighborhood had Trake Construction signs out front. Now that we have used them for a job, we get it. They were ...
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We wondered why so many houses in our neighborhood had Trake Construction signs out front. Now that we have used them for a job, we get it. They were friendly, timely, honest, careful, and thorough. Everything was done to our satisfaction, and they even thought of things we wouldn't have. For example, when they put a new vent pipe on our roof, they even took the extra time to spray-paint it so it would look better. They will definitely be our first call when the time comes to get a new roof or other construction project.
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5
Good quality work. Great communication.
5
I most highly recommend James for any of your repair needs. He and his awesome team replaced my roof, gutters/downspouts, painted outside house and c...
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I most highly recommend James for any of your repair needs. He and his awesome team replaced my roof, gutters/downspouts, painted outside house and complete fence replacement. It was a pleasure to work with James as he was honest, took pride in his work, communicated well and has a great eye for what looks good. He is also relentless when needed with insurance claims. Very happy with my entire project!
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5
They have done work on both my primary and rental house over the past 6 years for both roof replacement and gutter repairs. Very professional, courte...
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They have done work on both my primary and rental house over the past 6 years for both roof replacement and gutter repairs. Very professional, courteous, clean and fair prices.
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5
James and his crew are honest contractors. I had a roof put on house 3 years ago. I called James because I wanted reference to have house painted insi...
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James and his crew are honest contractors. I had a roof put on house 3 years ago. I called James because I wanted reference to have house painted inside. They came out and suggested I wait. Inside doesn't need to be painted. It will be good for couple of more years. I was so relieved that he was honest enough to tell me to wait because it will be costly to get all the painting done. His company also did a wonderful job on roof. It's enhances the beauty of the neighborhood. Thank you. You get a 5 for dealing with you.
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5
James and his team at Trake have done exterior and interior work on my home - from replacing the roof after the appearance of a leak to refreshing my ...
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James and his team at Trake have done exterior and interior work on my home - from replacing the roof after the appearance of a leak to refreshing my garage interior. The quality and value of work has been very good and every interaction with James and his team has been a great experience. Throughout these jobs, two things have really stood out to me that highlight James' professionalism. First, if he does not know how to do something he will be upfront and say it. He will call in somebody with expertise instead of trying to fake it or wing it. Second, he will notice and call out any work that was missed or isn't quite up to his standard. Then he will make it right. Often, he has pointed cosmetic issues that I hadn't seen or that I didn't really think was a problem. I would highly recommend Trake without hesitation!
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5
Great company and knowledgeable customer service. Trake is always my go to for general contractor work. Very professional, they won’t let you down whe...
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Great company and knowledgeable customer service. Trake is always my go to for general contractor work. Very professional, they won’t let you down when you need the job done right! Trake always goes above and beyond to help their customers! I highly recommend them!
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5
James is an excellent Project Manager, very helpful and professional service. His crew is on time and keeps a clean work site. Trake is very knowledge...
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James is an excellent Project Manager, very helpful and professional service. His crew is on time and keeps a clean work site. Trake is very knowledgeable on not just roofing but gutters, fencing and painting as well. I would definitely recommend Trake for your next project.
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5
Love our new roof and gutters!
5
Honest, trustworthy and reliable company. We highly recommend them. We were selling our home; and one week before closing, a hail storm hit. We were c...
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Honest, trustworthy and reliable company. We highly recommend them. We were selling our home; and one week before closing, a hail storm hit. We were concerned with roof damage. Trake inspected our roof and put together a thorough report that showed no repairs were necessary. His truthfulness won the acceptance of our realtors/lender's appraiser, and they were able to proceed with closing, using his documentation. We found out later that other roofers were misrepresenting damage on homes in our neighborhood, and we were very thankful we found a company that operated with the highest amount of integrity.
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5
I met James in 2016 and worked with him to replace my roof following a severe hail storm. James explain the repair process in detailed and worked with...
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I met James in 2016 and worked with him to replace my roof following a severe hail storm. James explain the repair process in detailed and worked with my insurance through each phase of the work. For example, James worked with my insurance adjuster to cover damage that was not part of their initial estimate. I was very pleased with the results of James' work and I recommended him to several friends and neighbors affected by the hails storm. I know that several worked with him on their new roofs too.Recently, I had some water damage on the ceiling and James was at my house the next day to help identify the source of the problem and discuss solutions. James has always been personable and has sometimes shared details about his personal life, but he remained professional and never crossed the line with me. Overall, I have been very pleased with my interactions with James (Trake). I would definitely recommend him and his workmanship for roof installation and repairs.
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5
Awesome service.
5
Trake was very responsive and professional for a gutter repair job that was a little smaller than is normal for a gutter company to do. Our gutters w...
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Trake was very responsive and professional for a gutter repair job that was a little smaller than is normal for a gutter company to do. Our gutters were replaced a year ago after the Dallas tornado and since then had one small piece damaged. Trake was willing to do the job at a fair price and it was completed quickly and professionally. I would recommend Trake to friends and family!
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5
Trake Construction built a steel fence for our back yard. James quoted us a very good price and built a beautiful fence. His team did an excellent job...
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Trake Construction built a steel fence for our back yard. James quoted us a very good price and built a beautiful fence. His team did an excellent job and left the yard neat and clean.
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5
Worked with James Denton - TRAKE Roofing & Construction to have a full roof replacement, gutter system replacement, fence update and inside home repai...
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Worked with James Denton - TRAKE Roofing & Construction to have a full roof replacement, gutter system replacement, fence update and inside home repairs completed. James worked with the insurance adjuster to discuss all exterior and interior items that were damaged due to recent hail/rain storm. Every step of the process was seamless and we were kept in the loop at all stages. He and his team (Victoria - Office Manager/Claims, Sergio - Roofing Crew Chief, Jose - Lead Painter, Isau - Lead Gutter Installer), worked in each of their capacities to make sure we understood what they would be performing. Each team did an outstanding job and we are extremely happy with the work that was completed. James also performed a full inspection after each set of work that was done. Everyone was professional and courteous while onsite performing work. If we had any questions they assisted without hesitation. You cannot go wrong with Trake Construction, they are top notch and it shows in the pride of their workmanship.
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5
Had a fantastic experience with James and his crew. As well as getting several windows replaced by Jaime. From roof to windows everything came out r...
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Had a fantastic experience with James and his crew. As well as getting several windows replaced by Jaime. From roof to windows everything came out really good. These guys are fast, responsive and do a really good job. James made everything flow smoothly and I couldn’t be happier with the results. Thanks again James, Jaime and crew. Y’all keep up the great work and I’ll do my best to send all my friends and family your way!
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5
Fantastic, stress free experience. James and his team did an excellent job installing my gutters. They spent more time concerned about how good of a j...
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Fantastic, stress free experience. James and his team did an excellent job installing my gutters. They spent more time concerned about how good of a job they did and not the paycheck at the end. They truly cared about getting the job done right. I appreciated James pressure free sales tactics and the time he took to give me tips and pointers about future projects I told him I was interested in.
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5
I wish to thank James and his team from Trake Construction for the wonderful job that they did to replace my 23 year old roof. The replacement and cle...
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I wish to thank James and his team from Trake Construction for the wonderful job that they did to replace my 23 year old roof. The replacement and clean-up only took one day and about 3 hours the next.James did a lot of work with the insurance adviser to be sure that everything was covered. I'm very happy with the effort by everyone involved. This was a good experience and I will go back to Trake for future needs.Thank you to all.
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5
James and his team were fantastic. We had the roof replaced on our own home, as well as our rental property. James and his team were professional, and...
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James and his team were fantastic. We had the roof replaced on our own home, as well as our rental property. James and his team were professional, and their work was top notch. Most importantly James made sure we were happy with the end result over just getting the job done. I would recommend him to anyone needing roof or home repairs.
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5
We found out the house we were about to purchase had hail damage during general home inspection. We called Trake Construction, and Jame from Trake cam...
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We found out the house we were about to purchase had hail damage during general home inspection. We called Trake Construction, and Jame from Trake came immediate to inspect the roof. He found a lot of hail damage on the roof and took lot of pictures to proof it. We were able to have the seller to claim their insurance to get the roof replaced. The Trake team did a great job on the roof. James went out of his way to make sure everything was done right and on time before our final walk through. I highly recommend Trake Construction for any roofing needs. Five stars.
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5
James & Trake Construction are fantastic! My husband & I have been highly satisfied with James & his dedication to doing superb work. He goes above ...
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James & Trake Construction are fantastic! My husband & I have been highly satisfied with James & his dedication to doing superb work. He goes above & beyond to ensure that every aspect of the job is right & even worked extensively with our insurance company to make sure that the claim covered the full extent of the damage. James is a great individual & does a quality job. We will be a customer for life.
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5
James was on site often throughout the day to oversee project. Crew showed up on time, proceeded to tear off old roof, make repairs to sub roof as nee...
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James was on site often throughout the day to oversee project. Crew showed up on time, proceeded to tear off old roof, make repairs to sub roof as needed and install new. Very organized and efficient. The crew removed all debris and did no damage to existing plants or shrubs. One day and the work was complete! Beautiful job. Definitely will use again when needed.
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5
I can't say enough about James Denton. He is very personable, kind and knowledgeable. James walked me through the process of getting my roof replac...
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I can't say enough about James Denton. He is very personable, kind and knowledgeable. James walked me through the process of getting my roof replaced from start to finish. He was available to come to my home and meet with my insurance adjuster to discuss the damages to my home. James pointed out other issues that were weather related that were not as noticeable to the adjuster. He was patient with me and guided me through making the most appropriate selection of materials needed for my home. James was always available to me and responsive to my many questions. He was truly a blessing to me.
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5
I worked with James Denton to fix my roof. He was great along with his crew. He discovered many things the insurance company missed. He also came out ...
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I worked with James Denton to fix my roof. He was great along with his crew. He discovered many things the insurance company missed. He also came out to meet with the insurance inspector to explain his finds.I was able to get a new roof, my fence repaired along with new gutters. They were on time, cleaned up and James was on hand to make sure NOTHING was missed. James turned a bad experience with storm damage to a GREAT one after he fixed everything. I would recommend James Denton to anyone with roof problems, EXCELLENT job.
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5
James and Damon provided top notch service. They were responsive, timely for the work and accelerated the roofing project to meet my needs. The work...
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James and Damon provided top notch service. They were responsive, timely for the work and accelerated the roofing project to meet my needs. The work completed was beyond expectations and attention to detail was appreciated. I give them five stars and will surely recommend services to others.
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5
Robert S. Owen · Owner/ President at The NeonBrite CorporationWow...what a difference it made on electric bill; James at Trake CM Roofing installed my...
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Robert S. Owen · Owner/ President at The NeonBrite CorporationWow...what a difference it made on electric bill; James at Trake CM Roofing installed my new roof and exhaust system. James explained that the Energy Efficiency of my last roof wasn't the best it could be, detailing the intake rating, temperatures and other things, like, installing a digital thermostat in the attic. My August bill went from $408 last year, to $331 this one...a savings of 20%. They took care of my 50 year shingles, metal roofing, windows, gutters, & fencing and kept me abreast of any delays in the process. I would highly recommend these guys...give them a call.
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