Overall, the service is praised for being timely, professional, and friendly, with many customers recommending it highly for its affordability and effective communication. However, some reviews highlight issues with miscommunication regarding pricing and service reliability, leading to disappointing experiences for a few customers.
5
Jun 04, 2025
Called them, showed up and hour later, got the truck to the shop, done. Was easy and the dude was super nice. I’d use again!
5
May 30, 2025
Broke down on my way to work and needed a tow , so I called for pricing and it was very affordable . Trent was there literally in 15 minutes and it wa...
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Broke down on my way to work and needed a tow , so I called for pricing and it was very affordable . Trent was there literally in 15 minutes and it was storming , this young man didn't let the weather slow him down one bit . He was professional and courteous and got the job done quick . Now that's customer service at its finest . From now on ill always call Gibby's towing for my towing needs !!! And THANK YOU Trent !!!--- Scott M.
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5
May 10, 2025
Fast Service and great people! Only tow company I will call from now on!
5
May 08, 2025
Best tow in town. Fast and affordable.
5
Apr 28, 2025
Took great car of the car and got itOut of hard spot 10/10 should call them
5
Apr 27, 2025
Top tier response time, excellent service, and the most ethical & understanding towing company that I have ever done business with! They definitely ma...
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Top tier response time, excellent service, and the most ethical & understanding towing company that I have ever done business with! They definitely made me feel like my car troubles were their top priority, which greatly reduced the stress of an already stressful situation. I am forever grateful for the kindness & compassion shown to me by Zannie Gibby Pickens & Gibby's Towing.
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