Platinum Gold Aesthetics
2023-11-14T19:15:11.316Z
This review is towards the way of handling business and not the service provided.I’ve been here regularly before the name change, I saw the offer under the new name of downloading the app and receiving $25 off any service.When I told the girl at the desk I had a coupon on the app, she said the service would have had to been paid for through the app prior to my appointment because they are not able to scan the app. However, nowhere on the app says this. This was very misleading and offering no way to accommodate this situation is not a way to do business.Edit: After leaving this review the owner asked if we could speak about my experience/the review I left. I was open to it, thinking she would attempt to rectify the situation. Instead the phone call consisted of her telling me what I should have done differently in the situation, how I need to be more understanding, and how I should delete my review. Regardless of the receptionist being "lovely" and the app being new, this was still MY experience.
This review is towards the way of handling business and not the service provided.I’ve been here regularly before the name change, I saw the offer unde... More