Customer Testimonials
4.60
2,260 reviews
AI Summary
Customers frequently praise the sales team for friendly, patient, and fast service that helps many buyers secure vehicles and financing quickly. However, significant negative feedback centers on recurring post-sale mechanical failures, inconsistent repair and warranty handling, and problematic behaviors from the finance partner and service department communication.
5
Aug 15, 2026
Monty was very helpful and nice. The experience was grand. So if you need help getting a car come to The Key and ask Monty.
5
Aug 15, 2026
Thank you so very much for helping me get a vehicle....God Bless you all at The Key🙏🙏🙏🙏🙏🙏🙏🙏🙏🙌❤️ Thank you Monty you are A GREAT Salesman God... More
5
Aug 14, 2026
Monty Went Above And Beyond Too Get Me In What I Want
1
Aug 14, 2026
The key is not a good place to buy a car. Sure they work with u to get the car. I brought 2 from them. My issue is when u get close to paying the car ... More
5
Aug 13, 2026
Landon, went above and beyond to explain the outs and ends on vehicles that I really liked such as gas mileage, pricing of the vehicle, without lookin... More
5
Aug 13, 2026
5
Aug 11, 2026
I had a great experience, this is my second vehicle with the key. Monty was very kind, and did whatever he could to make sure I left in the vehicle I ... More
5
Aug 10, 2026
The process was fast and easy…. MONTY did his thing for me frfr. My transmission went out and he got me in a new vehicle and wasn’t forcing me into so... More
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