2026-04-08T16:41:29.039Z

I live in Jamestown, NY & reached out due to not having hot water pressure. He was very quick to respond and correct the issue, and even told me what caused it and showed me. Definitely recommend them!

2026-04-02T21:57:06.674Z

We live in Falconer NY , we Just got back into town after 5 months away, came home to a broken water pipe . Called one of the big plumbing companies, they said they could come in 5 days , We couldn't wait that long ! I found Bill Safford, told him my situation. He came the same day ! Had us fixed up and ready to shower in an hours time . Great guy!! Great service! I highly recommend Safford Heating, Cooling & Refrigeration. Professional & very knowledgeable! Thanks Bill !

2026-01-31T02:45:19.356Z

Fast and reliable service, ordered one day installed the next highly recommend.

2025-12-19T00:56:35.843Z

100% recommend!! I called Bill in the morning due to me not having any heat. He came right out after the job he was on got done. They found the issue, got parts, and fixed it!! He stayed to make sure it was running and explained everything to me so I knew what was done and why it broke. Now I’m on the list for every year maintenance as I believe they saved my house from a fire!! I couldn’t be more thankful!

2025-09-18T17:24:01.657Z

Extremely professional work, product, and customer service. They had my HVAC system fully replaced in one day. It has never worked so efficiently then it does now. The owner and work crew were very knowledgeable, communicated extremely well with me, and were very courteous. I am glad I hired Stafford and will do it again in the future. Highly recommended!

2025-05-27T19:13:23.502Z

Came right out to give a quote. He told us the price while explaining everything in detail. Once we said we want him to do the job. He was on the phone right away ordering what he needed for the job before he left. All previous said during the quote time. Once the materials were delivered. They came right over to secure it. On the day of installation, they were working nonstop until it was done. Very kind, hardworking, strait forward group.

2025-01-25T01:51:34.070Z

Bill is the best around he come right out wen we lost heat he had to put a new furnace in and it is a beast of a furnace if you ever need work done look no more call bill.

2024-10-28T18:53:36.166Z

Bill and his staff installed our new heat pump mini split system. Great honest and reliable service. highly recommend them. The only local heating cooling team in the coolest little town around.

2024-03-09T00:16:09.822Z

I called them and they showed up quick. great service. Very polite and we’re on it. Figured it out quick and replaced even quicker. Was very impressed thank you again Safford’s highly recommended

2024-01-11T18:53:44.502Z

The only place to call!! Bill and his staff are awesome, will come asap and saved us from freezing in the middle of a nasty storm. Highly recommend!!!

2023-11-20T18:45:22.094Z

Had to have my furnace fixed. They had to go get parts and were finished with the repair within 45 minutes. Prompt and friendly service. Thank you for the heat!!!

2023-11-15T21:33:13.144Z

The folks at Safford Plumbing are both courteous and helpful with all questions. Their fees are very reasonable. They come highly recommended by both my wife and myself... William and Barbara Marlette

2023-06-13T17:23:52.616Z

Bill has done a great job installing and maintaining our HVAC system. He is very good about getting back to you and taking care of any issues!

2023-05-23T00:40:38.406Z

Very reasonable! Friendly and courteous while working hard to solve the problem. I would highly recommend this company, and will definitely use them in the future!

2023-03-08T16:14:51.062Z

Great work done and friendly people to know. Definitely would recommend to anyone who needs work done.

2022-06-09T20:59:25.770Z

Very knowledgeable and helpful. Came right out to address the issue and was done in a reasonable time. Also very affordable. Would highly recommend.

2021-11-12T15:43:51.764Z

They showed up ON YIME in between other appointments and were so speedy and knowledgeable in their services. I AM SO THANKFUL and will utlizie their services again and again

2021-01-06T17:41:30.518Z

Bill is easy to work with and on time! His prices are fair and he does a great job with mini split HVAC. I chose a 24k btu heat and AC ductless system from LG! Very happy with it! It heats our cabin for $40 a month!

2020-01-02T18:44:37.447Z

Great guys, good work. I will definitely be calling them again.

2018-12-29T14:30:05.389Z

I'm very pleased with my new Furnace. Bill does awesome work. Thank you again

2018-08-22T23:45:11.470Z

They had to replace my mom's furnace in a crawel space just big enough to fit the furnace. Bill made it work.

2018-08-22T21:35:43.857Z

Bill Safford has done work for me and my family members and we are very pleased with his service.