Diamond Skin
2026-05-05T13:24:22.012Z
I was originally booked with another clinic but decided to come here after being told they would price match Unfortunately the experience was extremely disappointingWhen I arrived, the clinic appeared very poorly maintained didn’t look clean or hygienic at all. For a place offering IV drips this is especially concerning due to the risk of infection and contamination i will be in contact with CQC.I was also asked to pay a deposit upon arrival which had not been mentioned beforehand I had been told the consultation was free so I refused.During the consultation, the woman who introduced herself as the doctor with the head scarf was very difficult to understand and the price she quoted was extremely far higher than expected despite earlier assurances that they would match the price from the other clinic. When I raised this, I was told they could not match it.I then asked if she was GMC registered, and she seemed hesitant to answer, which raised further concerns. I later checked the register myself and could not find her listed, nor the other practitioners advertised as doctors or nurses. I had also asked about her qualifications and they are from Pakistan noting wrong with this but just be transparentWhen I asked to speak to a manager to make a complaint, another staff member came forward, but the interaction was unprofessional she was chewing on something and had her AirPods in one ear when talking with me she did not resolve anything she couldn’t hold a conversation at all. I would not trust her to run a bath tub by herself let alone run a clinic she just told me simply to send an email and leave.Overall, this experience raised serious concerns about cleanliness, transparency, and professionalism. I would strongly advise others to carefully check credentials and consider other, more reputable clinics. I have official put a complaint to CQC and GMC
I was originally booked with another clinic but decided to come here after being told they would price match Unfortunately the experience was extremel... More