Excellent service and excellent staff. I was pleased with my visit. I would definitely recommend them.

Would thoroughly recommend Dr Jam and his practice!I've never had any issues with going the dentist but having not been for too many years with the pandemic I was a little weary going the dentist again- but I needn't be! Jam and his team would put anyone at ease.All the receptionists, Dental Technicians, Holly and Dr Jam I've met have been lovely and very approachable.Having signed up for a denta... More

Would thoroughly recommend Dr Jam and his practice!I've never had any issues with going the dentist but having not been for too many years with the pandemic I was a little weary going the dentist again- but I needn't be! Jam and his team would put anyone at ease.All the receptionists, Dental Technicians, Holly and Dr Jam I've met have been lovely and very approachable.Having signed up for a dental plan my teeth and mouth are much healthier than when I first started here.Thanks again all and see yous soon. Less

Professional and caring dentists..Always put at ease by Holly and she takes the utmost care when doing my treatment, making sure I am comfortable.Holly always does a thorough job and is an excellent hygieniest.I couldn't reccommend Primadent enough.... More

Professional and caring dentists..Always put at ease by Holly and she takes the utmost care when doing my treatment, making sure I am comfortable.Holly always does a thorough job and is an excellent hygieniest.I couldn't reccommend Primadent enough. Less

I recently got the base for my teeth put in, and I must say it's been professional, well done, and the stuff was so kind and comforting, also my boys are happy to go get their teeth cleaned and they are comfortable going to the dentist. Very good service! Thank you for continuing to be a good dentist.Lea and Boys... More

I recently got the base for my teeth put in, and I must say it's been professional, well done, and the stuff was so kind and comforting, also my boys are happy to go get their teeth cleaned and they are comfortable going to the dentist. Very good service! Thank you for continuing to be a good dentist.Lea and Boys Less

Wouldn’t hesitate to recommend Primadent for all aspects of dentistry. Friendly, knowledgeable and attentive staff and great quality service. Many thanks for looking after me during my treatment.... More

Wouldn’t hesitate to recommend Primadent for all aspects of dentistry. Friendly, knowledgeable and attentive staff and great quality service. Many thanks for looking after me during my treatment. Less

I've been with them for years and they've always been good to me, they've saved a few of my teeth with white fillings that have never caused any issues to date.... More

I've been with them for years and they've always been good to me, they've saved a few of my teeth with white fillings that have never caused any issues to date. Less

I had a great experience with Primadent. From the reception to the treatment. My dentist really made sure to provide the best care and he was very supportive. I would recommend anyone who want the best care to register to Primadent.... More

I had a great experience with Primadent. From the reception to the treatment. My dentist really made sure to provide the best care and he was very supportive. I would recommend anyone who want the best care to register to Primadent. Less

Son una clínica excepcional, con un servicio de alta calidad y una atención cercana y amable. Mireia y Miguel son dos grandes profesionales con muchas ganas de hacer bien las cosas y ofrecer el mejor servicio posible. Ni te lo pienses y coge cita si la necesitas.... More

Son una clínica excepcional, con un servicio de alta calidad y una atención cercana y amable. Mireia y Miguel son dos grandes profesionales con muchas ganas de hacer bien las cosas y ofrecer el mejor servicio posible. Ni te lo pienses y coge cita si la necesitas. Less

Had an initial appointment with Dr Jam, as an anxious person when it comes to being in the dentist, I felt at ease during the appointment. I then had a hygiene appointment with Holly who also made me feel very comfortable and talked me through the process. Great experience overall.... More

Had an initial appointment with Dr Jam, as an anxious person when it comes to being in the dentist, I felt at ease during the appointment. I then had a hygiene appointment with Holly who also made me feel very comfortable and talked me through the process. Great experience overall. Less

I don't know where to begin with this dentist practice. While I think they have some wonderful staff members, the level of disorganisation and lack of professional courtesy after treatment is disappointing. I know the pandemic was tough on everyone, but had a hole in my tooth and an exposed nerve all the way back in Feb2020. I booked the app and it was confirmed. When the practice closed due to p... More

I don't know where to begin with this dentist practice. While I think they have some wonderful staff members, the level of disorganisation and lack of professional courtesy after treatment is disappointing. I know the pandemic was tough on everyone, but had a hole in my tooth and an exposed nerve all the way back in Feb2020. I booked the app and it was confirmed. When the practice closed due to pandemic, there was NO communication with patients who had previously booked. I stood outside their practice like an idiot waiting to be let in. Then when they reopened no communication or priority was given to people who lost their app. I had to find out via their IG! It's almost 2022 as I write this. My tooth issue was left so long I now need surgery! The pain spread from my gum to head and neck at one point because of the exposed nerve. They claimed to have referred me in Feb 2021 for the surgery. It is now Mar 2025 and I had still NO news on the date or time of this referral. I have emailed and was replied to rudley. I am still in pain and it's only getting worse. Currently I can only chew on one side of my mouth because the other side is extremely painful. I've made the decision to leave this practice. The lack of communication and customer service is disgusting. Less

They are friendly and helpful if you have plenty of cash in your pocket and wish to purchase dental implants. Otherwise, you are treated like dirt.They proclaimed that I had "failed to arrive," although I cancelled in advance, due to 1) Having Covid and 2) having to work on that day, as had to swap shifts (I'm a nurse).They will attempt anything to get you off their books if you are a mere, lowly... More

They are friendly and helpful if you have plenty of cash in your pocket and wish to purchase dental implants. Otherwise, you are treated like dirt.They proclaimed that I had "failed to arrive," although I cancelled in advance, due to 1) Having Covid and 2) having to work on that day, as had to swap shifts (I'm a nurse).They will attempt anything to get you off their books if you are a mere, lowly NHS patient.Disgusting attitude. I was in pain, but (as they oftentimes do), suggested extraction.Wonder why that is.... oh yeah you're a Dental Implant specialist now!I was a patient of yours' for many years and have since left feeling downtrodden.I've subsequently attended another dentist, who couldn't believe that a tooth that only required root canal and a cap, was deemed for extraction.If you don't have plenty of money; avoid at all costs. Because that's all they're interested in, sadly.I pity pensioners and those who are in agony.I'm considering raising this further.Update 6/3/25 ***I received a concern regarding Jamsaid Mansoor from the General Medical Council... just have a little read through.. Less

Lovely staff

Dr Dam & Caitlin was lovely, they looked after me & was very thorough explaining my options

It's a great place, it's cleaning, the people there is really kind, it's a good place to have an appointment!! I really recommend.

After unsatisfactory dental care elsewhere I have just moved to Primadent and I have found the service they offer exactly what I was looking for. They have the latest hygienist system that I hadn’t had before, then I was given a digital scan of my teeth I have also never had before, which was very helpful, along with their advice as how to proceed with my dental care. As a result I am very happy... More

After unsatisfactory dental care elsewhere I have just moved to Primadent and I have found the service they offer exactly what I was looking for. They have the latest hygienist system that I hadn’t had before, then I was given a digital scan of my teeth I have also never had before, which was very helpful, along with their advice as how to proceed with my dental care. As a result I am very happy with the subsequent work and the service I have recieved. Less

Friendly, Professional, Very good after care .

1 of biggest liar & scam dentist ever found , everyone be careful with this dental surgery don't wast your money here it's much better to go somewhere else even save you money.They are not professional dentist not trained enough..avoid at all cost.... More

1 of biggest liar & scam dentist ever found , everyone be careful with this dental surgery don't wast your money here it's much better to go somewhere else even save you money.They are not professional dentist not trained enough..avoid at all cost. Less

Excellent quality of care provided by courteous & polite staff. I highly recommend the dental care that this practice provides.

Holly is an excellent hygienist and dentist she is very reassuring and competent in her work. I have always had positive experiences when visiting Primadent. The dentists and receptionist are a great team.... More

Holly is an excellent hygienist and dentist she is very reassuring and competent in her work. I have always had positive experiences when visiting Primadent. The dentists and receptionist are a great team. Less

Been going here for around 2 years and the staff are so kind and helpful

I have always been treated well when visiting my dentist, Primadent on Laurel Road, Liverpool. They are always friendly, respectful and professional. The dentist and hygienist are good at explaining every thing and being helpful.... More

I have always been treated well when visiting my dentist, Primadent on Laurel Road, Liverpool. They are always friendly, respectful and professional. The dentist and hygienist are good at explaining every thing and being helpful. Less

Horrible dentist ever found, not there patients anymore,specially a dentist maryam islam avoid her at all cost alrdy report her to the authority,overall not a good surgery been cancelled my routine appointment 3 time and waste 6 mounth , they just don't want to see you then start playing game. Authority should have to check them they need full training again..be careful when you go there speciall... More

Horrible dentist ever found, not there patients anymore,specially a dentist maryam islam avoid her at all cost alrdy report her to the authority,overall not a good surgery been cancelled my routine appointment 3 time and waste 6 mounth , they just don't want to see you then start playing game. Authority should have to check them they need full training again..be careful when you go there specially if you have children. Less

Very professional staff, I am very satisfied with my new implants.

My appointment was for implant and teeth hygiene clean. The staff were very friendly and took the time to answer any questions I had. They went above and beyond with my treatment.... More

My appointment was for implant and teeth hygiene clean. The staff were very friendly and took the time to answer any questions I had. They went above and beyond with my treatment. Less

Started the process of having an implant. Found the service from all the staff excellent, and felt very confident. The whole process was very well explained and the after care brilliant.... More

Started the process of having an implant. Found the service from all the staff excellent, and felt very confident. The whole process was very well explained and the after care brilliant. Less

Friendly and competent staff working in a nice surgery. The staff are easy to talk to and will answer any questions asked. They're open and honest about the pricing, and they're flexible with booking appointments. Would recommend this dentist.... More

Friendly and competent staff working in a nice surgery. The staff are easy to talk to and will answer any questions asked. They're open and honest about the pricing, and they're flexible with booking appointments. Would recommend this dentist. Less

Really good dentist , i am a really nervous Pearson Going to the dentist , but I got put at ease when I was there with lots of information what to expect which made me feel alot better about going to the dentist now with a plan for a better smile witch I will be going there a lot more now can't wait for my end result didn't think I would ever say that thank you for all your help.... More

Really good dentist , i am a really nervous Pearson Going to the dentist , but I got put at ease when I was there with lots of information what to expect which made me feel alot better about going to the dentist now with a plan for a better smile witch I will be going there a lot more now can't wait for my end result didn't think I would ever say that thank you for all your help. Less

TERRIBLE SERVICE!! Read the email in the picture attached. As soon as I threatened legal action, they answered the phone and gave a full refund. Horrendous service for a private paying patient. I'd rather not have teeth!!... More

TERRIBLE SERVICE!! Read the email in the picture attached. As soon as I threatened legal action, they answered the phone and gave a full refund. Horrendous service for a private paying patient. I'd rather not have teeth!! Less

Fast appointment good dentist

The team at prominent are very helpful and informative

After many years of being paranoid,I finally got the courage to visit primadental on laurel rd Liverpool.and I am so glad I did.gone are the old fashioned ways and each member of staff couldn’t have been more exceptional at easing my fears.after three visits I am no longer concerned and look forward to my next visit.holly and her staff were simply brilliant.thank you all... More

After many years of being paranoid,I finally got the courage to visit primadental on laurel rd Liverpool.and I am so glad I did.gone are the old fashioned ways and each member of staff couldn’t have been more exceptional at easing my fears.after three visits I am no longer concerned and look forward to my next visit.holly and her staff were simply brilliant.thank you all Less

The team have been great. I've had three separate surgeries for bone grafts x2 implants x3 and a bridge due to gum issues caused by high blood pressure medication. Surgeries were well organised. They explained fully what would be happening. And the aftercare was great. Jam, Caitlin, Holly, Grace and Georgia have really looked after me. They've worked with me on timescales so that the financia... More

The team have been great. I've had three separate surgeries for bone grafts x2 implants x3 and a bridge due to gum issues caused by high blood pressure medication. Surgeries were well organised. They explained fully what would be happening. And the aftercare was great. Jam, Caitlin, Holly, Grace and Georgia have really looked after me. They've worked with me on timescales so that the financial pressure isn't as bad as it could have been. Which I really appreciate. I'm finally pain free! Two more surgeries and I'll be done, hopefully. Less

Great dental clinic!Multiple dental plans, late appointments, multiple remainders before appointment so you definitely won't miss it. X ray once a year. Holly is great hygienist!... More

Great dental clinic!Multiple dental plans, late appointments, multiple remainders before appointment so you definitely won't miss it. X ray once a year. Holly is great hygienist! Less

Very excellent and caring staff I have had a great experience with every one at the practice I would highly recommend it thanks to everything you have done for me I love my smile 😃😃👍... More

Very excellent and caring staff I have had a great experience with every one at the practice I would highly recommend it thanks to everything you have done for me I love my smile 😃😃👍 Less

Excellent service 👏

Good practice, staff are lovely and always been very professional. Prices are very reasonable, would recommend,

Despite having a severe gag reflex, they helped me through by putting me at ease from Georgia in reception to Jam and Holly in the dental chair, thanks Prima Dental !😁... More

Despite having a severe gag reflex, they helped me through by putting me at ease from Georgia in reception to Jam and Holly in the dental chair, thanks Prima Dental !😁 Less

After a long absence from any dentist I visited Primadent with a Martin Amis-like dread. My fears proved unfounded as the treatment was beautifully handled by its friendly, attentive and considerate dentist and auxiliary staff. First-class service which I cannot commend enough. Stephen Martin... More

After a long absence from any dentist I visited Primadent with a Martin Amis-like dread. My fears proved unfounded as the treatment was beautifully handled by its friendly, attentive and considerate dentist and auxiliary staff. First-class service which I cannot commend enough. Stephen Martin Less

Happy with the service and treatment from the full team, reception to clinicians 5 stars!

I would recommend this dental practice to anyone. They are very professional and explain everything to you and make you feel at ease. All the staff are great.... More

I would recommend this dental practice to anyone. They are very professional and explain everything to you and make you feel at ease. All the staff are great. Less

I have had ongoing issues with one of my teeth for several years that eventually got removed. I had been referred to Primadental for a second opinion to make sure the gum was in a good position for a dental implant. The staff and dentist were extremely helpful and friendly and talked me through each stage of what would happen when I got the implant. I have since had the post fitted ready for th... More

I have had ongoing issues with one of my teeth for several years that eventually got removed. I had been referred to Primadental for a second opinion to make sure the gum was in a good position for a dental implant. The staff and dentist were extremely helpful and friendly and talked me through each stage of what would happen when I got the implant. I have since had the post fitted ready for the implant an the staff were fantastic throughout . Highly recommended Less

I was assessed by Dr Jam at Leeds and I found him friendly and easy to talk he fully explained what needed to be done. I was then informed that he had left Leeds. I was upset as I am very nervous of the dentist but felt confident with Dr Jam so I looked on the internet and found him through Instagram. I messaged him asking if he was still practising as I would like him to treat me. I am so gl... More

I was assessed by Dr Jam at Leeds and I found him friendly and easy to talk he fully explained what needed to be done. I was then informed that he had left Leeds. I was upset as I am very nervous of the dentist but felt confident with Dr Jam so I looked on the internet and found him through Instagram. I messaged him asking if he was still practising as I would like him to treat me. I am so glad I did had my treatment at Liverpool and not only Dr Jam but his team were friendly and reassured me through the procedure. Absolutely first class service and treatment glad I made the 2 hour journey well worth it Less

Fantastic experience,from the ladies on reception to the Dentist himself. I hadnt been to a dentist in 16yrs and hadnt had a filling in 20,the dentist made me so relaxed and filling was painless,no longer worried about going back next time... More

Fantastic experience,from the ladies on reception to the Dentist himself. I hadnt been to a dentist in 16yrs and hadnt had a filling in 20,the dentist made me so relaxed and filling was painless,no longer worried about going back next time Less

I think this is a great dentist. The staff are always pleasant and friendly and Jam the dentist is great. He’s always friendly and he explains everything to you.... More

I think this is a great dentist. The staff are always pleasant and friendly and Jam the dentist is great. He’s always friendly and he explains everything to you. Less

Great and helpful service

The efficiency, positive attitudes, knowledge, helpfulness and the right amount of friendliness from all the staff always amazes me at Primadent. Usually I'm only there for check-ups but recently I lost a very old large filling. All my options were explained very clearly and I had my filling replaced today. I'd like to give a shout-out to Georgia the receptionist - so helpful, efficient, pleasant... More

The efficiency, positive attitudes, knowledge, helpfulness and the right amount of friendliness from all the staff always amazes me at Primadent. Usually I'm only there for check-ups but recently I lost a very old large filling. All my options were explained very clearly and I had my filling replaced today. I'd like to give a shout-out to Georgia the receptionist - so helpful, efficient, pleasant and reassuring. Thank you to all at Primadent. Less

Staff were friendly and approachable, couldn’t fault the service

I never thought I would ever leave a five star review on a Dentist as I have had a lot of work done from a child, I think it traumatised me so I really don’t like the Dentist but Primdent is a good Dentist. They are all pretty much the same when you pay put the five stars is because of the female Dentist that does my work is absolutely brilliant amazing bedside manner very gentle and accommodatin... More

I never thought I would ever leave a five star review on a Dentist as I have had a lot of work done from a child, I think it traumatised me so I really don’t like the Dentist but Primdent is a good Dentist. They are all pretty much the same when you pay put the five stars is because of the female Dentist that does my work is absolutely brilliant amazing bedside manner very gentle and accommodating Even to the point where I’ve been that relaxed, I’ve nearly fallen asleep. I would recommend to anyone who are scared of the Dentist to common have your work done by this female Dentist she’s brilliant at her Job. Less

Lovely staff, had a fabulous hygiene appointment with holly. Jam is really helpful and is very knowledgeable. Thank you

I would recommend the service at Primadent to anybody who is looking for a good dental surgery.All staff are lovely and put you at your ease.Dr Jam is a exceptional dentist he went all the way for me to save a difficult tooth procedure.I have only have high praise for his skill and endeavour .So many thanks for all your care.... More

I would recommend the service at Primadent to anybody who is looking for a good dental surgery.All staff are lovely and put you at your ease.Dr Jam is a exceptional dentist he went all the way for me to save a difficult tooth procedure.I have only have high praise for his skill and endeavour .So many thanks for all your care. Less

I would recommend Dr Jam and his team for their professionalism and quality of care. I had a dental implant procedure and was quite nervous at first but it was nothing to worry about at all. I’m really happy with the final outcome. Thank you so much team Primadent! 😊... More

I would recommend Dr Jam and his team for their professionalism and quality of care. I had a dental implant procedure and was quite nervous at first but it was nothing to worry about at all. I’m really happy with the final outcome. Thank you so much team Primadent! 😊 Less

I recently visited primadent due to an horrendously painful abscess . I was alone and in extreme pain and quite fearful. From the receptionists, dental nurses and Jam I received empathy, care and understanding. They all offered top class service. Unfortunately I had to have a double extraction and was quite frightened at the prospect expecting it to be a lengthy procedure. Jam and the nurses reas... More

I recently visited primadent due to an horrendously painful abscess . I was alone and in extreme pain and quite fearful. From the receptionists, dental nurses and Jam I received empathy, care and understanding. They all offered top class service. Unfortunately I had to have a double extraction and was quite frightened at the prospect expecting it to be a lengthy procedure. Jam and the nurses reassured me from start to finish and the procedure was over in minutes.The dental nurse held my hand through the whole process. Thank you. Also afterwards the receptionist even contacted my friend to collect me . Thank you . Less

Very impressed with Jam and Holly, they make going to the dentist almost pleasant.

Had a fantastic experience with primadent took my 4 year old grandson and they made him feel totally comfortable and safe throughout the treatment so much so when we came out he was asking when he could go back.not afraid of the dentist at all .highly recommend for all aspects of treatment 👌... More

Had a fantastic experience with primadent took my 4 year old grandson and they made him feel totally comfortable and safe throughout the treatment so much so when we came out he was asking when he could go back.not afraid of the dentist at all .highly recommend for all aspects of treatment 👌 Less

Always feel confident about any treatment or advice from Dr Jam and Holly. Friendly reception staff as well.

Friendly, professional staff, a always ready to help,dental work carried out in a very proficient manner, highly recommended

Good servicing

Professional staff- experienced dentists- friendly environment

Great dentist and attentive staff

The staff at Primadent are friendly and always make you feel at ease. My dentist is Dr Jam who done an excellent job of my composite bonding. I also see Holly the hygienist and I’m always happy with the amazing results and tips she gives me.... More

The staff at Primadent are friendly and always make you feel at ease. My dentist is Dr Jam who done an excellent job of my composite bonding. I also see Holly the hygienist and I’m always happy with the amazing results and tips she gives me. Less

Doctor Jan and Holly help me contral my gum disease with management. They are warm and friendly always full of good advice and have really turned my gum health around. Would highly recommend. Caroline Bethell... More

Doctor Jan and Holly help me contral my gum disease with management. They are warm and friendly always full of good advice and have really turned my gum health around. Would highly recommend. Caroline Bethell Less

If you have fear of going the dentist like I once did , I would highly recommend Primadent Dental. All staff make you feel welcome & put you at ease through what ever treatment you may have. Ive recently had implant procedure by Dr Jam & can honestly say it was the best experience ,had no problems at all from start to finish. He talked me through every step of the procedure, making me feel calm... More

If you have fear of going the dentist like I once did , I would highly recommend Primadent Dental. All staff make you feel welcome & put you at ease through what ever treatment you may have. Ive recently had implant procedure by Dr Jam & can honestly say it was the best experience ,had no problems at all from start to finish. He talked me through every step of the procedure, making me feel calm & relaxed. I no longer fear the dentist ! Less

Extremely happy each time I walk out of Primadent. Staff are superb and offer excellent services! Highly recommend!

Had a crown fitted yesterday - the whole thing was done in a friendly & efficient manner and the new crown is great! Many thanks.

Excellent service. As a nervous patient I always feel well treated and made to feel calm by Dr Jam and his staff.

Pimadent staff are friendly and professional from reception through to dentists . Holly always makes me feel welcome and the treatment I receive is first class . Julie .... More

Pimadent staff are friendly and professional from reception through to dentists . Holly always makes me feel welcome and the treatment I receive is first class . Julie . Less

I needed a crown due to my tooth cracking. The service was excellent and my examination was dealt with effectively. Great service and treatment thank you to all at primadent... More

I needed a crown due to my tooth cracking. The service was excellent and my examination was dealt with effectively. Great service and treatment thank you to all at primadent Less

Had good treatment and friendly service ... Thank you ...

Great dentist and hygienists - would recommend!

A fantastic experience. Very professional snd friendly staff.

Excellent service. Would highly recommend this. Dr is very professional and makes sure you get what you wanted.

First time with a hygienist and I was made to feel at ease, was reassured throughout the treatment I received, would highly recommend Holly

Not using my name on here but was kicked off for being nhs patient they told me my gums were bad which i knew they were not were great as the older dentist but since these came in its been poor service no you wont find this name on your records went to another dentist said nothing wrong with gums - they mentioned i had holes in my gums? missing teeth tried to get me to go private for implan... More

Not using my name on here but was kicked off for being nhs patient they told me my gums were bad which i knew they were not were great as the older dentist but since these came in its been poor service no you wont find this name on your records went to another dentist said nothing wrong with gums - they mentioned i had holes in my gums? missing teeth tried to get me to go private for implants i said nope too old then tried to get me to sign up to plane cos i was am nhs they didnt want me on their books very shabby only want the private cash Less

Very very rude customer service I never go there again It it😡😡😡

So glad I moved to this dental practice when my original dentist retired, they are so caring explained the procedure before hand and told me were I needed to concentrate cleaning certain areas were I needed to remove plak, would recommend to family and friends.thanks to Maryam & Elle for a supper clean😁... More

So glad I moved to this dental practice when my original dentist retired, they are so caring explained the procedure before hand and told me were I needed to concentrate cleaning certain areas were I needed to remove plak, would recommend to family and friends.thanks to Maryam & Elle for a supper clean😁 Less

Excellent, personal and professional service! All the staff were great! Highly recommended. 👍🏻

The staff are friendly and welcoming, they are also very caring. Also from the outside the building looks small but its like the tardis, bigger on the inside 😊 Holly was so gentle with me and patient, and the nurses where lovely too. Thanks again!... More

The staff are friendly and welcoming, they are also very caring. Also from the outside the building looks small but its like the tardis, bigger on the inside 😊 Holly was so gentle with me and patient, and the nurses where lovely too. Thanks again! Less

Primadent provided excellent service during my bonding journey, Holly was brilliant and able to fix any problems or chips with a moments notice

Teeth never been healthier! Always great work from the reception to the dental room.

Really nice people feel really looked after

Amazing dentist. Reasonable prices and staff are lovely. Happy with all of the work I’ve had done!

Absolutely sham of a 'business'. Paid £200 deposit for 2 upcoming appointments and had to cancel on the day due to being infectious. They will not not give me my deposit back as they advised their policy states you must inform them 48hrs for a cancellation. How can you foresee you are to be ill 48hrs in advance? Also after reading said policy it seems they are fraudulently keeping my deposit as t... More

Absolutely sham of a 'business'. Paid £200 deposit for 2 upcoming appointments and had to cancel on the day due to being infectious. They will not not give me my deposit back as they advised their policy states you must inform them 48hrs for a cancellation. How can you foresee you are to be ill 48hrs in advance? Also after reading said policy it seems they are fraudulently keeping my deposit as the terms and conditions state your money will only be kept if you have cancelled on multiple occasions!!! This was my very 1st cancellation. Now they have kicked me out of their practice just because I put a complaint in. They also messed me around with apps which I was happy to do to help them but when it comes to you cancelling then forget about getting ANY money back. I am taking them for fraud as according to their policy my money should be returned. They are fraudulently keeping it! I can also see since my complaint they have updated their terms and conditions to get around this fact but as you can see my attached screenshot shows what their policy stated at the time of my cancellation and you can see the date they last amended their website on the 3rd screenshot! Since I put in a small claims they have very sneakily updated both the footer of their website so it no longer shows Terms & Conditions and have also updated their cancellation policy - See 4th screenshot as to when they updated the footer and notice the Terms & Conditions link is no longer there on the 1st April which is coincidentally when they would have received my claim. Then the 5th screenshot showing they again updated their website today 4th April! They won't get away with it! Also attached is the way they messed me around with apps to accommodate them!!! When I joined the practice I also signed a contract in which it states you receive a teeth whitening kit after 6 months of paying your plan. They are now also withholding this from me as they advised my teeth are not in a good enough condition, despite them taking impressions for the kit at my last appointment, yet the contract I signed mentions no word of any terms and conditions around getting this free whitening kit worth £250! False advertising, lie on not contracts re teeth whitening kit, de-registered me because I put a claim in, trying now to cover their tracks, informed me I was found guilty of being rude and disrespectful to staff - Guilty by whom??? Also committing fraud by withholding my £200 as the cancellation policy, at the time I paid my deposit, states nothing of the sort about withholding my money! Ruthless business. Literally just out for your money and will do whatever they can to keep it. Update as of the 16th October 2024: Today I won a small claims case (Case No: 516MC488) against this company for retaining a deposit from me when they had an out of date appointment policy on their website (as per my screenshots I already added previously). I would highly suggest that anybody who has had their deposits withheld between the dates of January 2024 and April 8th 2024 to take my screenshots as evidence should you wish to put forward your own small claims case yourself against this business. This win goes to show that this company HAVE fraudulently withheld a deposit of mine and they have been ordered to pay me back in full including my court costs. Less

I recently visited Primadent Dental and had an exceptional experience. The staff was incredibly friendly and attentive, created a welcoming atmosphere. The facility was spotless, and I appreciated the emphasis on cleanliness. The dentist I visiting was Dr Jam, all I can say professionalism demonstrated was at a high level of expertise, thoroughly explaining procedures and addressing any concern... More

I recently visited Primadent Dental and had an exceptional experience. The staff was incredibly friendly and attentive, created a welcoming atmosphere. The facility was spotless, and I appreciated the emphasis on cleanliness. The dentist I visiting was Dr Jam, all I can say professionalism demonstrated was at a high level of expertise, thoroughly explaining procedures and addressing any concerns I had. The comprehensive examination and efficient treatment left me confident in their care. I would highly recommend for anyone seeking a top-notch dental experience. Less

The first visit went well. Good initial assessment and drawn up plan. I hope the forthcoming actual performance of the dentist will match my first impression. 😉👌... More

The first visit went well. Good initial assessment and drawn up plan. I hope the forthcoming actual performance of the dentist will match my first impression. 😉👌 Less

Expert, fast , friendly service....what more do you need? 5 stars

Never ever use primadent dental again

Great treatment and a thoroughly professional service from all the team. I have a chronic illness and my treatment is planned taking this into account. I am very happy with my dental care at Primadent.... More

Great treatment and a thoroughly professional service from all the team. I have a chronic illness and my treatment is planned taking this into account. I am very happy with my dental care at Primadent. Less

Not one to usually go to dentists as much as i should but after a friend had referred this place to me , was glad i did, not like the experiences ive had with other dentists of coming across as sales people rather than actual dentists Professional and very knowledgeable staff. Definitely would recommend.... More

Not one to usually go to dentists as much as i should but after a friend had referred this place to me , was glad i did, not like the experiences ive had with other dentists of coming across as sales people rather than actual dentists Professional and very knowledgeable staff. Definitely would recommend. Less

Very efficient booking process, There was no added wait time to my visit, and lovely customer service by Dr Jam and his colleagues. but most importantly my teeth haven’t looked better!... More

Very efficient booking process, There was no added wait time to my visit, and lovely customer service by Dr Jam and his colleagues. but most importantly my teeth haven’t looked better! Less

The highest quality of service and professionalism I have ever experienced. I feel confident of attending a dental appointment now. Which says a lot from a person who was terrified of the dentist. Until, of course, I was introduced to the exceptional and brilliant Dr Jam. Thank You... More

The highest quality of service and professionalism I have ever experienced. I feel confident of attending a dental appointment now. Which says a lot from a person who was terrified of the dentist. Until, of course, I was introduced to the exceptional and brilliant Dr Jam. Thank You Less

great service and great prices - Dr Jam truly knows what he is doing. highly recommend!

Great place to go for your teeth, advice is brilliant. The staff are friendly and professional.

Top class service from start to finish and follow up. Will definitely visit again.

Excellent service, super polite staff. They diagnosed me, and dealt with the issue right away. I'm really impressed with the way everything was handled. They gave excellent advice, and I'm looking forward to my next treatment!... More

Excellent service, super polite staff. They diagnosed me, and dealt with the issue right away. I'm really impressed with the way everything was handled. They gave excellent advice, and I'm looking forward to my next treatment! Less

I can't be more pleased with my visit to Primadent - very happy with Dr. Jamshaid and his team of super-friendly people. A no-nonsense consultation and an equally thorough whitening service over a couple of visits has left me really impressed. Would highly recommend to anybody that was previously sat on the fence about teeth whitening - the results are fantastic!... More

I can't be more pleased with my visit to Primadent - very happy with Dr. Jamshaid and his team of super-friendly people. A no-nonsense consultation and an equally thorough whitening service over a couple of visits has left me really impressed. Would highly recommend to anybody that was previously sat on the fence about teeth whitening - the results are fantastic! Less

Amazing place, service and staff.. ! Recommend to everyone 5☆ service.

Excellent service all around. It was a smooth process booking the appointment and the staff were extremely helpful throughout. Dr Jamshed was very knowledgable and put me at ease throughout, providing an excellent quality of service. Overall great technology and staff, would definitely recommend.... More

Excellent service all around. It was a smooth process booking the appointment and the staff were extremely helpful throughout. Dr Jamshed was very knowledgable and put me at ease throughout, providing an excellent quality of service. Overall great technology and staff, would definitely recommend. Less

Team is great, modern, slick and quality service from booking to treatment. Definitely my go to now.

Been contemplating Invisalign for a while as soon as I met Dr. Jam I was convinced from the get go, the process was easy and whatever questions I had he answered. Loving the whole journey so far. Thank you Dr Jam!... More

Been contemplating Invisalign for a while as soon as I met Dr. Jam I was convinced from the get go, the process was easy and whatever questions I had he answered. Loving the whole journey so far. Thank you Dr Jam! Less

Usually I dread going to the dentist but Dr Jam put me at ease and made me feel at home. Top professionalism from all staff but in particularly the Dr Jamshaid. The clinic itself is top notch in terms of cleanliness. I'm going again for some further treatment and I suggest for everyone else to continue or start theirs. Thank you Primadent Dental... More

Usually I dread going to the dentist but Dr Jam put me at ease and made me feel at home. Top professionalism from all staff but in particularly the Dr Jamshaid. The clinic itself is top notch in terms of cleanliness. I'm going again for some further treatment and I suggest for everyone else to continue or start theirs. Thank you Primadent Dental Less

Can’t recommend Dr J highly enough. Extremely competent and skilled at his job 👍🏽

Amazing progressional service. So calm and reassuring throughout the procedure and a top dentist highly recommended for all dental needs.

I recently had a wonderful experience at Primadent Dental. From the moment I walked in, the staff was welcoming and friendly. The waiting area was clean and comfortable, and I didn't have to wait long before being called in for my appointment. The dental hygienist was thorough and gentle during my cleaning, making sure to explain everything she was doing and answering any questions I had. The de... More

I recently had a wonderful experience at Primadent Dental. From the moment I walked in, the staff was welcoming and friendly. The waiting area was clean and comfortable, and I didn't have to wait long before being called in for my appointment. The dental hygienist was thorough and gentle during my cleaning, making sure to explain everything she was doing and answering any questions I had. The dentist, Dr. Jamshed, was professional and knowledgeable. They took the time to listen to my concerns and provided a clear explanation of the treatment options available to me. I also appreciated the use of modern technology at the practice. The digital x-rays were quick and painless, and the intraoral camera allowed me to see exactly what the dentist was explaining. Furthermore, the office was immaculate, and I noticed that strict infection control protocols were followed throughout my visit. This attention to cleanliness and safety gave me peace of mind, especially during these times. Overall, my experience at Primadent Dental was exceptional. The entire team was friendly, professional, and genuinely cared about my dental health. I would highly recommend them to anyone in need of a dental practice that provides top-notch care in a comfortable and welcoming environment. Less

Best in the buisness. Freindly, wonderful customer/patient serve. Value for money

Never looked so good. Never felt so good. Sublime customer service, the staff made me feel very welcome and the work was exemplary.

Professional and very knowledgeable staff. Smooth booking and arrival process. Was seen on time and everything was explained thoroughly and carried out precisely. Thank you Dr Jam and colleagues.... More

Professional and very knowledgeable staff. Smooth booking and arrival process. Was seen on time and everything was explained thoroughly and carried out precisely. Thank you Dr Jam and colleagues. Less

Efficient and friendly staff cost effective and take care well during the treatment and follow up after the treatment.

I recently had a filling done by Dr Jam and an airflow treatment and scale done by the amazing therapist Holly! Both appointments went very smoothly from the moment I entered the practice to when I left. The receptionists and nurses were also so lovely and welcoming especially Georgia. I will definitely be back for more treatment as nothing was painful and everything was explained thoroughly- I c... More

I recently had a filling done by Dr Jam and an airflow treatment and scale done by the amazing therapist Holly! Both appointments went very smoothly from the moment I entered the practice to when I left. The receptionists and nurses were also so lovely and welcoming especially Georgia. I will definitely be back for more treatment as nothing was painful and everything was explained thoroughly- I couldn’t recommend Primadent enough!! Less

After years of pain and bad experiences at other dentists I’m so glad to have found somewhere I can trust and finally getting my teeth how I want them! The reception team and all the staff are so lovely and helpful. Dr Jam and Holly have looked after me and definitely in safe hands, even though I’ve not been easy for them!! Cannot fault! So happy with all the work I’ve had done so far! Amazing pr... More

After years of pain and bad experiences at other dentists I’m so glad to have found somewhere I can trust and finally getting my teeth how I want them! The reception team and all the staff are so lovely and helpful. Dr Jam and Holly have looked after me and definitely in safe hands, even though I’ve not been easy for them!! Cannot fault! So happy with all the work I’ve had done so far! Amazing practice! Less

Maryam is exceptional at her job. I felt little to no discomfort during my appointment.

Best too much help

Had a appointment a few months back for £50… dentist was top notch accompanied by assistant really lovely to speak to. Before I sat on the chair they spoke to me about Invisalign. Wasn’t the purpose of my visit. Felt very much like a sales pitch the whole way through, advising me that the Invisalign would be £3000+ .My teeth were fine but needed a hygiene clean. I was advised that I needed a 2/3 ... More

Had a appointment a few months back for £50… dentist was top notch accompanied by assistant really lovely to speak to. Before I sat on the chair they spoke to me about Invisalign. Wasn’t the purpose of my visit. Felt very much like a sales pitch the whole way through, advising me that the Invisalign would be £3000+ .My teeth were fine but needed a hygiene clean. I was advised that I needed a 2/3 visit hygiene clean. Quotation for £300…. Went to another dentist not on NHS rates. Check up, X-ray and hygiene clean carried out for £25. Really happy with the experience and price. Primadent is a nice practice but I felt through the whole experience it was about trying to take as much money from me as possible. Less

The most amazing staff, made my son excited to see the dentist

Went to Primadent for a crown and some fillings and cleans. Absolutely amazing would recommend to anyone. Dr.Jam is lovely and Nurse Niamh is an absolute Star. Thanks guys xx... More

Went to Primadent for a crown and some fillings and cleans. Absolutely amazing would recommend to anyone. Dr.Jam is lovely and Nurse Niamh is an absolute Star. Thanks guys xx Less

From reception staff to dentists, all were brilliant and friendly.. was in & out quicker than I expected with great results. Better than the average dentist as expected.... More

From reception staff to dentists, all were brilliant and friendly.. was in & out quicker than I expected with great results. Better than the average dentist as expected. Less

Dr jam made me feel at ease had my wisdom tooth out within seconds without any pain or discomfort brilliant team 😊

Friendly, pleasent atmosphere. Staff top notch. They made me feel, I was in good hands.

I would like to say thank you to Dr. Jamshaid, Ms. Holly, and their teams. They provide professional service to me. Wishes you a good business and see you soon. Thanks again.... More

I would like to say thank you to Dr. Jamshaid, Ms. Holly, and their teams. They provide professional service to me. Wishes you a good business and see you soon. Thanks again. Less

I honestly can't praise Primadent Dental Practice enough, so it goes without saying I highly recommend. Every staff member, Receptionists, dental nurses and Dr Jamshaid are super friendly and highly professional. I'm absolutely delighted with all of the (2 months) dental work I received, and thank all the team for my brand new smile and confidence back, and patience with my needle phobia !!!... More

I honestly can't praise Primadent Dental Practice enough, so it goes without saying I highly recommend. Every staff member, Receptionists, dental nurses and Dr Jamshaid are super friendly and highly professional. I'm absolutely delighted with all of the (2 months) dental work I received, and thank all the team for my brand new smile and confidence back, and patience with my needle phobia !!! Less

I have a genuine fear of the dentist Dr Jam was knowledgeable professional and caring making me feel at ease. I wish I would have found this surgery earlier I couldn't recommend them enough amazing service.... More

I have a genuine fear of the dentist Dr Jam was knowledgeable professional and caring making me feel at ease. I wish I would have found this surgery earlier I couldn't recommend them enough amazing service. Less

Primadent is a very professional dentist practice. I have had both cosmetic dentistry and fillings here. The staff made me feel comfortable and were very accommodating with appointments throughout. Dr Jam is a brilliant dentist who knows exactly what he is doing. Joe was fantastic throughout my Invisalign process, as was Holly with my composite bonding.... More

Primadent is a very professional dentist practice. I have had both cosmetic dentistry and fillings here. The staff made me feel comfortable and were very accommodating with appointments throughout. Dr Jam is a brilliant dentist who knows exactly what he is doing. Joe was fantastic throughout my Invisalign process, as was Holly with my composite bonding. Less

Very nervous off having a filling, but never felt a thing. Was still waiting for pain but none happened when dentist said all done Thxs Maryann dentist and nurse niamh very friendly staff put you at ease... More

Very nervous off having a filling, but never felt a thing. Was still waiting for pain but none happened when dentist said all done Thxs Maryann dentist and nurse niamh very friendly staff put you at ease Less

I am a very apprehensive and nervous patient but from the minute I walked through the door from reception to Dr Jam and all assistants i felt at ease . Everything about my treatment step by step was explained well br Dr Jam and I could take the dental work at a pace I was happy with. Excellent results and I now have a great smile back 😀 Thanks guys . Highly recommend 👍... More

I am a very apprehensive and nervous patient but from the minute I walked through the door from reception to Dr Jam and all assistants i felt at ease . Everything about my treatment step by step was explained well br Dr Jam and I could take the dental work at a pace I was happy with. Excellent results and I now have a great smile back 😀 Thanks guys . Highly recommend 👍 Less

As always a very friendly but professional service by all the staff. I feel very confident with the treatment being carried out to a high standard. A very stressfree visit to the dentist.... More

As always a very friendly but professional service by all the staff. I feel very confident with the treatment being carried out to a high standard. A very stressfree visit to the dentist. Less

Had an extraction the dentist and the nurse were excellent. Not as painful as I expected

made me feel so comfortable while getting my filling and had no problems at all!

Both my children where very anxious about going to the dentist due to not being able to join one whilst younger due to covid!! Miryam the therapist & dental nurse Tulay made sure it was a pleasant experience for Trudies first appointment she was really relaxed in the chair due to their patience & understanding ♥️ She already can’t wait to come back... More

Both my children where very anxious about going to the dentist due to not being able to join one whilst younger due to covid!! Miryam the therapist & dental nurse Tulay made sure it was a pleasant experience for Trudies first appointment she was really relaxed in the chair due to their patience & understanding ♥️ She already can’t wait to come back Less

Took my son in for an emergency appointment with dental hygienist Maryam. She was absolutely wonderful with my 4year old. She had him in the chair for a long procedure and succesfully completed the treatment without any fuss at all. Both Maryam and the dental nurse Ruhel had my son feeling at ease, happy and safe. Most would have given up and referred us to hospital especially when it comes to ch... More

Took my son in for an emergency appointment with dental hygienist Maryam. She was absolutely wonderful with my 4year old. She had him in the chair for a long procedure and succesfully completed the treatment without any fuss at all. Both Maryam and the dental nurse Ruhel had my son feeling at ease, happy and safe. Most would have given up and referred us to hospital especially when it comes to children. Cant express my gratitude enough. Thank you Maryam and Ruhel Less

very good dentist I recommend it to everyone.

Top

Me and my children have recently came patients at primadent the staff are so nice and welcoming nothing has been a problem eveytime I phone over my kids always helpful and get it sorted so glad I choose this dentist as my last was a nightmare 🙂... More

Me and my children have recently came patients at primadent the staff are so nice and welcoming nothing has been a problem eveytime I phone over my kids always helpful and get it sorted so glad I choose this dentist as my last was a nightmare 🙂 Less

Very thorough, lots of explanation and reasoning as well as tips to improve. A healthy and very beneficial visit

Very expensive dentist to be seen then, all in all a £170 to get your teeth cleaned... Everytime you go to the surgery it's a different receptionist. I went with my gums receding but ignored they just cleaned my teeth and now I'm still in pain of which was totally ignored. When I got home only to realise that my teeth was only half cleaned. The surgery is totally outdated and not very welcoming. ... More

Very expensive dentist to be seen then, all in all a £170 to get your teeth cleaned... Everytime you go to the surgery it's a different receptionist. I went with my gums receding but ignored they just cleaned my teeth and now I'm still in pain of which was totally ignored. When I got home only to realise that my teeth was only half cleaned. The surgery is totally outdated and not very welcoming. All staff ask for money before you go and when you leave absolutely no experience... Less

Thank you! Very good treatment and the staff very kind.

Amazing experience. I had a broken tooth and also some fillings needed doing. Got appointment within two weeks which would not have happened at my old dental practice. The staff were all very polite and lovely. Dr Jamshed was very knowledgeable and knew what he was doing and explained everything in detail. He made me welcome and at ease. I didn't feel any pain during the extraction or fillings a... More

Amazing experience. I had a broken tooth and also some fillings needed doing. Got appointment within two weeks which would not have happened at my old dental practice. The staff were all very polite and lovely. Dr Jamshed was very knowledgeable and knew what he was doing and explained everything in detail. He made me welcome and at ease. I didn't feel any pain during the extraction or fillings and my wound has healed nicely. Would 100% percent recommend. Less

Staff are so lovely especially the Nurses!!! Can't wait for my new smile using boutique whitening and composite bonding highly reccomend Dr.Jam who's teeth are also really white!!!(always a good sign)😁... More

Staff are so lovely especially the Nurses!!! Can't wait for my new smile using boutique whitening and composite bonding highly reccomend Dr.Jam who's teeth are also really white!!!(always a good sign)😁 Less

Highly recommend this practice, I'm a very nervous patient and for this reason avoided visiting the dentist for years until I found Dr Jam !! He explains every procedure thoroughly and professionally and is extremely patient and puts me at ease totally . I would never consider going to anyone else .... More

Highly recommend this practice, I'm a very nervous patient and for this reason avoided visiting the dentist for years until I found Dr Jam !! He explains every procedure thoroughly and professionally and is extremely patient and puts me at ease totally . I would never consider going to anyone else . Less

I use this dentist every three months for check up. I find the service is excellent and the staff very helpful, as soon as you walk in. Appointment are almost on time and the staff are excellent and very polite and they make comfortable. It has excellent service and staff are very polite and helpful. I can not fault it. I will always recommend to everyone as sometime they will help you in an emer... More

I use this dentist every three months for check up. I find the service is excellent and the staff very helpful, as soon as you walk in. Appointment are almost on time and the staff are excellent and very polite and they make comfortable. It has excellent service and staff are very polite and helpful. I can not fault it. I will always recommend to everyone as sometime they will help you in an emergency too without an appointment. 100 percent for the service and ploiteness. 18/11/2023 I had to go back for implantation for one of my tooth. Again Service is excellent All the staff looked after me before the surgery and after the surgery I am very pleased with the out outcome No complaint at all. Less

Absolutely disgusting place. They close the door before closing time and don't open the door. The receptionist woman do3nst have good behaviour. She didn't open the door because she want to finish job . Disgusting people... More

Absolutely disgusting place. They close the door before closing time and don't open the door. The receptionist woman do3nst have good behaviour. She didn't open the door because she want to finish job . Disgusting people Less

Friendly Dentist, industry aware dental nurse and friendly receptionist. Clean, bright and functional premises, without flashy bells and whistles. Dentist had extremely white teeth! Appointment was on time. My appointment was rather briefer than any I have ever had before. To be fair though, I had booked an emergency appointment, but I'd popped my abscess myself the night before like a Rambo,... More

Friendly Dentist, industry aware dental nurse and friendly receptionist. Clean, bright and functional premises, without flashy bells and whistles. Dentist had extremely white teeth! Appointment was on time. My appointment was rather briefer than any I have ever had before. To be fair though, I had booked an emergency appointment, but I'd popped my abscess myself the night before like a Rambo, and so the issue had rescinded somewhat. (Having travelled around the tropics gives one a relative degree of medical independence). So there was not much more the dentist wanted to do within the parameters of the pain relief appointment. Nevertheless, I was a little surprised at the briefness, but then again, the last dentist i saw was 6 years ago in Shanghai. For half the price of today's appointment, I got VIP guest treatment after just walking in off the street, with no appointment, for a casual check up after just walking past, so I was a bit spoiled six years ago. But this is the UK, after all. It is not really fair to compare Shanghai's standard's of service to the UK's. I've no idea what other UK dentists are like. Similar, I presume. Anyrate, more work to be done. So I've made another appointment for a more thorough check. I shall see what happens next. - No toilet! lose a star. Less

My husband had an appointment at primadent, thought I'll tag along to see how it goes plus I've just moved and needed a dentist for myself. Had some bad experiences at some dental practices but everyone here were soo professional and very friendly, we even got called in on time. The dentist that was treating my husband was excellent, explained every step to him whilst treating him, helping him fe... More

My husband had an appointment at primadent, thought I'll tag along to see how it goes plus I've just moved and needed a dentist for myself. Had some bad experiences at some dental practices but everyone here were soo professional and very friendly, we even got called in on time. The dentist that was treating my husband was excellent, explained every step to him whilst treating him, helping him feel comfortable with whatever she was doing. The whole team were amazing, would be going along with them and 100% recommend. 👌 Less

I sent my wife to the clinic and they were very kind and welcoming. My wife says she did not feel. Dr. Jamsheed Mansour's hand was very light. Thank you for your care.... More

I sent my wife to the clinic and they were very kind and welcoming. My wife says she did not feel. Dr. Jamsheed Mansour's hand was very light. Thank you for your care. Less

Ridiculous place, it can Not be a medical practice . Misdiagnosis after quick check up, poor dentist and rude staff. Just avoid it

Excellent treatment staff friendly and efficient

Yesterday morning, my son had pain after filling his teeth and the fillings fell off. I went to this dental clinic this morning. The receptionist told me that an appointment was required for diagnosis and treatment, and then I made an appointment at 12:30. At 11:00, I got a call from the clinic telling me to change the appointment to 12:00. When I showed up for the appointment on time, the clinic... More

Yesterday morning, my son had pain after filling his teeth and the fillings fell off. I went to this dental clinic this morning. The receptionist told me that an appointment was required for diagnosis and treatment, and then I made an appointment at 12:30. At 11:00, I got a call from the clinic telling me to change the appointment to 12:00. When I showed up for the appointment on time, the clinic told me that because of my poor English, he refused to treat my son and asked me to go to other dental hospitals to see my son. I was still rejected when I proposed that I could use English translation software. When I asked for a reasonable reason and continued to ask, the receptionist even called the police, while I was just asking for help and reasonable reasons. I didn't have any physical contact, no verbal attacks, and the police didn't go to the police. the attitude of the staff of this dental clinic is not good, and the medical skill is not high. Less

Great dentist. Can't complain about anything from the front desk to the dentist and everyone in between. Excellent service.

Amazing friendly staff and the dentist is amazing too!

I have been a patient for many years and have received excellent treatment and customer service

Great Dentist is Jam and the staff are fabulous nothing is a bother xx

Thanks to Dr.Jam and staff for my new smile. Would highly recommend. First class service.

This practice is a joke, I'd like to give 0 stars. My daughter had an appointment scheduled today and we went in just to be told that the dentist can't make it today. The appointment was rescheduled for end of March as apparently they only have one NHS dentist one day per month. That's interesting, because when I was booking this appointment I was given multiple options, even the next day, so did... More

This practice is a joke, I'd like to give 0 stars. My daughter had an appointment scheduled today and we went in just to be told that the dentist can't make it today. The appointment was rescheduled for end of March as apparently they only have one NHS dentist one day per month. That's interesting, because when I was booking this appointment I was given multiple options, even the next day, so did that change this week? 0 for customer service and a complete mess in your practice! Less

Lovely staff, sorted my problem out straight away & would recommend to anyone looking to change dentist or join a practice.

After going to a dentist today and getting a filling done and X-rays I was told I only needed one filling and not 5 what I have been told be primadent makes you think.... More

After going to a dentist today and getting a filling done and X-rays I was told I only needed one filling and not 5 what I have been told be primadent makes you think. Less

shocking service! charge for a x-ray and quick look to do nothing and be told to rebook. all for one filling! money gabbing!! There is much cheaper private dentists out there.... More

shocking service! charge for a x-ray and quick look to do nothing and be told to rebook. all for one filling! money gabbing!! There is much cheaper private dentists out there. Less

I hate the dentist I’ve had a lot of work throughout my life all my fault, but I still really don’t like going to the dentist ( I wonder why ) but Primadent very friendly have a great bedside manner. Also have always helped me in my time of need, and give me the right option for my dental care never had a problem yet .... More

I hate the dentist I’ve had a lot of work throughout my life all my fault, but I still really don’t like going to the dentist ( I wonder why ) but Primadent very friendly have a great bedside manner. Also have always helped me in my time of need, and give me the right option for my dental care never had a problem yet . Less

Really great dentist and service, all staff really friendly, helpful and understanding. Already recommended to my friends and family.

Very fast and efficient with a time slot out of hours to suit No pain and very please with the result

Thank you for today all the staff are attentive and really helpful

Very reassuring and checked my son was ok for his first filling, very personable and the appointment itself was quick. Everything was explained well

I came without an appointment for myself today and explained I wasn’t happy because the issue I came in for 10 days ago hasn’t been resolved and I wasn’t happy to pay again to be seen for same issue. They arranged for me to be seen pretty much straight away (5-10 minutes later)without paying again which I was grateful for. I was seen by DR MARWA who is the loveliest and friendliest dentist I have... More

I came without an appointment for myself today and explained I wasn’t happy because the issue I came in for 10 days ago hasn’t been resolved and I wasn’t happy to pay again to be seen for same issue. They arranged for me to be seen pretty much straight away (5-10 minutes later)without paying again which I was grateful for. I was seen by DR MARWA who is the loveliest and friendliest dentist I have ever seen in my life. She completely understood my concern and referred me to a hospital after taking an x-ray. Really happy with the way they handled it. Thank you. Less

Good experience , fast and friendly

Excellent service by a friendly professional team. Well done 👍

Lovely reception staff and overall welcoming experience , All of the dental staff are kind and helpful.

My appointment today was a very pleasant experiance and very helpful hopefuly the rest of my treatment will be the same

Great stuff but If they can refund me part of my deposit I’ll be appreciated. Just for 10 minutes examination and took me £100:(

My grandson is an NHS patient. I state this as in some cases you are made to feel less then if you're not a private patient not at Primadent I'm happy to say. My grandson is also on the spectrum which can make it difficult for people to understand his needs and his overwhelming fear of the dentist. Tonight having been to Primadent Ltd in Fairfield it was pleasant and supportive experience. From... More

My grandson is an NHS patient. I state this as in some cases you are made to feel less then if you're not a private patient not at Primadent I'm happy to say. My grandson is also on the spectrum which can make it difficult for people to understand his needs and his overwhelming fear of the dentist. Tonight having been to Primadent Ltd in Fairfield it was pleasant and supportive experience. From the reception staff who are always very friendly and helpful to the Dentist who treated my grandson with empathy, understanding, patience and respect. A positive affirmation was my grandson thought the dentist very professional, patient, kind and a thoroughly nice man and so long as he sees him again he will go back! Only one small thing is that the radio is too loud especially for people with sensitive hearing. I'm sure that can be addressed. Thank you again for your kindness and understanding 😊 Less

A1 TOP DENTIST.

A wonderful pain free, experience at Primadent with my implant. Would highly recommend.

Informative and friendly!

Great staff friendly and helpful

Excellent staff put me at ease from the moment I walked through the door

I'm very happy with the dental service provided by Primadent. Always a professional and efficient.

Excellent service very professional always very helpful

Very friendly & felt very at ease

Had an emergency about dentist took great care off me was very satisfied

I thought it was very expensive £50 for a check up and £600 for 3 filling and hygiene

As a child i had a bad experience at the dentist.Since Primadent took over the surgery the staff go over and beyond to make you feel comfortable.Holly and Dr Jam are always professional in their job and will always listen to any concerns.... More

As a child i had a bad experience at the dentist.Since Primadent took over the surgery the staff go over and beyond to make you feel comfortable.Holly and Dr Jam are always professional in their job and will always listen to any concerns. Less

Dentist was 45 minutes late. Rude and spent 2 seconds looking at my daughters teeth. Would not recommend.

My husband took me to this dentist when I was in pain they took care of me very well.They have the best Service 👌💓

What I can say absolutely 💯. Perfect they care about you all the time and today it was like two angels take care about my teeth. Thank you so much 😘

No one likes going the dentist , but feel all the staff were kind and considerate and took the the time to explain my treatment plan and sort out further appointments for me.... More

No one likes going the dentist , but feel all the staff were kind and considerate and took the the time to explain my treatment plan and sort out further appointments for me. Less

Excellent all round dental services, highly recommend!

Great first experience for my two kids. Reception were very helpful, and the nurse and dentist were extremely friendly and made my kids feel comfortable.... More

Great first experience for my two kids. Reception were very helpful, and the nurse and dentist were extremely friendly and made my kids feel comfortable. Less

They are friendly and polite always treat me with dignity and respect. They answer any questions that I have or issues that I am having when looking after my teeth or gums. My plan of care has been centre around my needs, I feel it has been excellent which has made my experience a lot better at this dentist. I have had some really bad experience in the past which made me not visit one for years.... More

They are friendly and polite always treat me with dignity and respect. They answer any questions that I have or issues that I am having when looking after my teeth or gums. My plan of care has been centre around my needs, I feel it has been excellent which has made my experience a lot better at this dentist. I have had some really bad experience in the past which made me not visit one for years. I am on a payment plan which also helps with the cost of my care. I am happy I found this dentist and company. Well done to the team Less

Staff very friendly and supportive.

Appointment on time, everything went well without fuss

Takes them ages to answer the phone! And they never call back. People working there are very unfriendly and unprofessional.

Excellent service from reception to dentist to hygienist.

Good service.

First time to the practice with my daughter. Requested a checkup and hygienist visit, which was promised to me, however after travelling there for 40 mins and waiting 20 minutes past my appointment time, my daughter spent 5 minutes with the dentist and we were then offered an appointment next week with the hygienist as they don’t work on Thursdays. What a waste of time !!! Then had an appointment... More

First time to the practice with my daughter. Requested a checkup and hygienist visit, which was promised to me, however after travelling there for 40 mins and waiting 20 minutes past my appointment time, my daughter spent 5 minutes with the dentist and we were then offered an appointment next week with the hygienist as they don’t work on Thursdays. What a waste of time !!! Then had an appointment booked two months in advance. They rang on three separate occasions to move to different dates, which I accepted. Then 2 days before appointment they cancelled the date they moved me to and offered another appointment a month later on. They only appear to have one dentist and are hopeless. I’m going elsewhere. Less

Had a hygiene appointment today, feel fresh as ever!! All the team were lovely and so welcoming… thank you Primadent!

Very bad service 👎 I had appointment today at 2 :15 pm I came there before 2 :00pm.I saw a doctor he said to extract my teeth, I done payment at the moment it self .After 2:45 pm those worked in front desk were saying to me you can come on Wednesday today there will not have enough time to take that tooth out. I asked about timing he said it will take 20 mts .I don't understand then why they as... More

Very bad service 👎 I had appointment today at 2 :15 pm I came there before 2 :00pm.I saw a doctor he said to extract my teeth, I done payment at the moment it self .After 2:45 pm those worked in front desk were saying to me you can come on Wednesday today there will not have enough time to take that tooth out. I asked about timing he said it will take 20 mts .I don't understand then why they ask me to pay 120 pounds then and there . They were saying iam late for my appointment. I have proof that I came earlier. I don't have time to come to next appointments as they proposed me. So I asked for refunding they were said to wait there,after 30 mts they came and said today we can't refund you back you need to come on Monday because no Manager is available today. No coordination and not understanding the pain that I have . Really very bad experience and am not satisfied with their service Less

Always put at ease always friendly and informal and professional have the upmost trust

What a diabolical excuse for a dental practice. Needs investigating by the authorities and closing down. Miss diagnosed issue and suggested unnecessary treatment so you pay private. No further NHS treatment, so fair enough was prepared to go private and then the fun & games started. Wouldn’t trust this practice as far as I could throw them, I’d keep well clear if I was anyone thinking of using th... More

What a diabolical excuse for a dental practice. Needs investigating by the authorities and closing down. Miss diagnosed issue and suggested unnecessary treatment so you pay private. No further NHS treatment, so fair enough was prepared to go private and then the fun & games started. Wouldn’t trust this practice as far as I could throw them, I’d keep well clear if I was anyone thinking of using this practice. This review is based on my experience and thoughts only. Less

Been an NHS patient here all my life. I attended today for an NHS appointment - I was informed I would have to pay a private consultation fee if I wanted to be seen as I had been removed from NHS list as I've cancelled 2 appointments since 2016. Really ?! I was allowed to book the NHS appt, they called me to rearrange the appt yet it wasnt flagged up that I wasnt on their register anymore. I ... More

Been an NHS patient here all my life. I attended today for an NHS appointment - I was informed I would have to pay a private consultation fee if I wanted to be seen as I had been removed from NHS list as I've cancelled 2 appointments since 2016. Really ?! I was allowed to book the NHS appt, they called me to rearrange the appt yet it wasnt flagged up that I wasnt on their register anymore. I feel like I could have been a victim of robbery. Less

It was our first time with this dentist and we were very happy.

First appointment and I was beyond nervous. Staff were really lovely and because of that I’m hoping I won’t be anywhere near as nervous on my next appointments. Thank you... More

First appointment and I was beyond nervous. Staff were really lovely and because of that I’m hoping I won’t be anywhere near as nervous on my next appointments. Thank you Less

Jonahtas

Very professional dentist.great people. I would highly recommend to friends and family

I was concerned about my son's dental health, they filled his cavities in such a short time, the place was very clean and the doctors reassuring. I couldn't be happier and would recommend this clinic.... More

I was concerned about my son's dental health, they filled his cavities in such a short time, the place was very clean and the doctors reassuring. I couldn't be happier and would recommend this clinic. Less

All Primadent staff were professional and extremely pleasant, I was very pleased with treatment I received. Staff on reception desk are lovely and delightful dentists Who listen to you, I would recommend Primadent Dental Surgery to all my friends and neighbour's Well done to you all.... More

All Primadent staff were professional and extremely pleasant, I was very pleased with treatment I received. Staff on reception desk are lovely and delightful dentists Who listen to you, I would recommend Primadent Dental Surgery to all my friends and neighbour's Well done to you all. Less

Had a consultation today and where helpful and made me feel relaxed and under no pressure to sign up on the spot

Reception staff are very welcoming and helpful,dentist put me at my ease all in all my visit was as good as you can get at the dentist.

Always the best service you can get.from the reception through to the dentist.first class

Really good dentist, I had a bad toothache all weekend and I rang at 9am in morning and they got me a emergency appointment to do me a temporarily filing till the next appointment which is in 2 weeks. Great dental nurses, great dentist, great place!... More

Really good dentist, I had a bad toothache all weekend and I rang at 9am in morning and they got me a emergency appointment to do me a temporarily filing till the next appointment which is in 2 weeks. Great dental nurses, great dentist, great place! Less

This dentist practice is an absolute joke they have tried to strike me off twice for apparently missing 2 appointments in the last 21years then I got an appointment and they cancelled 1 hour before my appointment and then after eventually getting seen I was booked in for an appointment to go back in 3 weeks time which I did to then be told they had tried to call me twice liars and sent me a lette... More

This dentist practice is an absolute joke they have tried to strike me off twice for apparently missing 2 appointments in the last 21years then I got an appointment and they cancelled 1 hour before my appointment and then after eventually getting seen I was booked in for an appointment to go back in 3 weeks time which I did to then be told they had tried to call me twice liars and sent me a letter again lies I was then told that if I wanted to re-book I would have to now go private and it would be £75 for a clean what a fecking joke and by the way I’ve always paid for my treatments. Less

Worst dental clinic ever! My husband made an appointment with this dental clinic! But on the day of the appointment, I was sick! Call to cancel the appointment! The reception said that it can be cancelled or refunded! But to return the paid bank account, so I went to this worst dental clinic. When I went over and said no refund, there was no appointment! Said to reschedule and have to pay ... More

Worst dental clinic ever! My husband made an appointment with this dental clinic! But on the day of the appointment, I was sick! Call to cancel the appointment! The reception said that it can be cancelled or refunded! But to return the paid bank account, so I went to this worst dental clinic. When I went over and said no refund, there was no appointment! Said to reschedule and have to pay again! What a bad day! This dental clinic did not see a doctor before! Get paid first! Everyone be careful! Don't be fooled by it again! Less