based on 50 reviews
I have been using them for years. They are honest and knowledgeable.
Terrible company. Won't answer or return calls. Had them for 1 year before I realized how bad they were. They lost all of my business on my home and cars because of their rude incompetentbehavior. Save yourself some time and use another agency.... More
Terrible company. Won't answer or return calls. Had them for 1 year before I realized how bad they were. They lost all of my business on my home and cars because of their rude incompetentbehavior. Save yourself some time and use another agency. Less
I have dealt with Calvin at Lone Star Insurers for several years and he has always done well for me. When my current auto insurance provider raised prices considerably, Calvin found same coverage with a different company for a much lower price than I had been paying. Thanks.... More
I have dealt with Calvin at Lone Star Insurers for several years and he has always done well for me. When my current auto insurance provider raised prices considerably, Calvin found same coverage with a different company for a much lower price than I had been paying. Thanks. Less
Always takes care of my needs! 100% appreciate their time and support
I'm so happy with the help I have received from the gentleman that helped me .very thorough and helpful in explaining everything to me..thank you..mchapa... More
I'm so happy with the help I have received from the gentleman that helped me .very thorough and helpful in explaining everything to me..thank you..mchapa Less
I've been working with Logan and he has done an amazing job. Saved me a lot if money between my car and homeowners. Very nice young man.
When I was having serious issues with my home insurance, Paul Jacobs took care of me and got the situation handled right away. I regret dealing with national general insurance and Goosehead It’s just easier by using Paul Jacobs and the Lonestar insurance service.... More
When I was having serious issues with my home insurance, Paul Jacobs took care of me and got the situation handled right away. I regret dealing with national general insurance and Goosehead It’s just easier by using Paul Jacobs and the Lonestar insurance service. Less
Absolutely awesome customer service! Susie has been super friendly, incredibly helpful, and able to find me rates better than all the competitors out there.... More
Absolutely awesome customer service! Susie has been super friendly, incredibly helpful, and able to find me rates better than all the competitors out there. Less
Isabel is very professional and knowledgeable.
I love being insured through them they are so helpful and they keep you updated on everything! Paul jacobs jr is so helpful in many different ways and he’ll help you figure out everything you need to know same goes to everyone else that works there!!... More
I love being insured through them they are so helpful and they keep you updated on everything! Paul jacobs jr is so helpful in many different ways and he’ll help you figure out everything you need to know same goes to everyone else that works there!! Less
Paul has helped us with our personal and business insurance for years. Always professional and prompt with responses and service. We recommend to friends all the time!... More
Paul has helped us with our personal and business insurance for years. Always professional and prompt with responses and service. We recommend to friends all the time! Less
I worked with Paul Jr to insure my home and vehicles and it was a great experience. Since then, I’ve had a couple service requests and he has been very responsive and helpful. I would highly recommend Paul and the team for all insurance needs.... More
I worked with Paul Jr to insure my home and vehicles and it was a great experience. Since then, I’ve had a couple service requests and he has been very responsive and helpful. I would highly recommend Paul and the team for all insurance needs. Less
Kimberly was amazing!
Great customer service!
Kimberly was very delightful to deal with. She was attentive and got us the best deal without hesitation. So thankful we have Kimberly Anderson at Lone Star Insurers as our insurance agent!... More
Kimberly was very delightful to deal with. She was attentive and got us the best deal without hesitation. So thankful we have Kimberly Anderson at Lone Star Insurers as our insurance agent! Less
Thanks Calvin Lange
Love working with these guys for our insurance needs! After needing some changes to our policies, Paul Jr was able to shop around for us and save us hundreds of dollars this year! I really appreciate having a knowledgeable team looking out for us.... More
Love working with these guys for our insurance needs! After needing some changes to our policies, Paul Jr was able to shop around for us and save us hundreds of dollars this year! I really appreciate having a knowledgeable team looking out for us. Less
I've used Susie Massey at Lone Star Insurers for three years and I am grateful to have her. She saved me a ton of money when I needed a niche home insurance policy and she's always been amazing at getting my questions answered and any issues sorted out. Thanks!... More
I've used Susie Massey at Lone Star Insurers for three years and I am grateful to have her. She saved me a ton of money when I needed a niche home insurance policy and she's always been amazing at getting my questions answered and any issues sorted out. Thanks! Less
Best commercial quote. Friendly faces
Isabel is amazing! Great service and prices. We have Home, Personal and Business insurance with them. We definitely recommend them 100%
I’ve known the Jacobs family most of my life. Couldn’t ask for a better bunch. It just hit me one day to reach out to them about my insurance needs, since we’re about 150 miles apart, I didn’t think it feasible. Was I ever wrong!! 15 minutes on the phone and Paul Jr had me hooked. Not only did he save us 800 bucks a year, he also got us better coverage than we had before. I would recommend them t... More
I’ve known the Jacobs family most of my life. Couldn’t ask for a better bunch. It just hit me one day to reach out to them about my insurance needs, since we’re about 150 miles apart, I didn’t think it feasible. Was I ever wrong!! 15 minutes on the phone and Paul Jr had me hooked. Not only did he save us 800 bucks a year, he also got us better coverage than we had before. I would recommend them to anyone!! Maybe we can get in a round of golf after the dove hunt. Less
GOOD PLACE.
Thank you Paul JR. for saving me $800/per year by switching from my previous insurance company (Farm Bureau) to Lone Star Insurers. You made the switching process effortless. I will be recommending Lone Star Insurers to all of my friends and family members!... More
Thank you Paul JR. for saving me $800/per year by switching from my previous insurance company (Farm Bureau) to Lone Star Insurers. You made the switching process effortless. I will be recommending Lone Star Insurers to all of my friends and family members! Less
Easy to work with and great pricing! I refer my family and friends to Lonestar Insurers 👍🏼
Couldn't ask for better guys to do business with. Paul always takes care of my family and I without hesitation and with our best interest in mind. If you're looking for great rates and impeccable customer service, choose Lone Star Insurers!... More
Couldn't ask for better guys to do business with. Paul always takes care of my family and I without hesitation and with our best interest in mind. If you're looking for great rates and impeccable customer service, choose Lone Star Insurers! Less
Susie's customer service is always above and beyond our expectations! Lord bless you!
Great friendly service. Always willing to work with you no matter what scenario. great competitive low rates! Check them out. You wont be disappointed.... More
Great friendly service. Always willing to work with you no matter what scenario. great competitive low rates! Check them out. You wont be disappointed. Less
Can always count on Susie Massey at LSI to explain latest changes to Medicare Annual Notice of Changes. Give Susie a call if you have questions on the 2019 brochures that you have received.... More
Can always count on Susie Massey at LSI to explain latest changes to Medicare Annual Notice of Changes. Give Susie a call if you have questions on the 2019 brochures that you have received. Less
We have been having the pleasure of working with Isabel Favela for the past 2 years and we have never received better service in the 23 years we have been in business. I recommend her to anyone that inquires about our insurance.... More
We have been having the pleasure of working with Isabel Favela for the past 2 years and we have never received better service in the 23 years we have been in business. I recommend her to anyone that inquires about our insurance. Less
We have used Paul and LoneStar for everything the last several years. He always works so hard to ensure (no pun) we get the best price possible and that our insurance needs are met. He has done our home, auto, and even helped us insure our business. He is very professional and deeply cares about his clients. Thanks Paul and we look forward to working with you again in the future!... More
We have used Paul and LoneStar for everything the last several years. He always works so hard to ensure (no pun) we get the best price possible and that our insurance needs are met. He has done our home, auto, and even helped us insure our business. He is very professional and deeply cares about his clients. Thanks Paul and we look forward to working with you again in the future! Less
I have used Lone star insurance for years for my vehicles, and couldn't be any happier with the service they provide. They constantly strive do find me the best rate and policy. I will continue to use lone star for all my insurance needs.... More
I have used Lone star insurance for years for my vehicles, and couldn't be any happier with the service they provide. They constantly strive do find me the best rate and policy. I will continue to use lone star for all my insurance needs. Less
Lone Star Insurers, Paul Jacobs and Paul Jacobs Jr. did a great job finding the best company and rates for me and my family for both Auto and Home Insurance! Such a great TEAM and FAMILY...... More
Lone Star Insurers, Paul Jacobs and Paul Jacobs Jr. did a great job finding the best company and rates for me and my family for both Auto and Home Insurance! Such a great TEAM and FAMILY... Less
I have worked with Paul and Paul Jr for quite a while. Integrity is everything and they exemplify that and much more. Quality work and quality people for your personal business that they take personally. Highly recommend.... More
I have worked with Paul and Paul Jr for quite a while. Integrity is everything and they exemplify that and much more. Quality work and quality people for your personal business that they take personally. Highly recommend. Less
I’ve used LSI for my insurance needs for 5+ years now. They always respond in a timely manner and I would recommend to anyone! 5 STAR SERVICE!
I moved to Texas three years ago. I was referred to Lonestar Insurers and the Jacobs by a friend. In the three years I have been a client, I have moved three times and purchased a new vehicle. This all required adjustments to my policy which were handled without any issues.. Paul Jr. helped me through my car buying experience by quoting new rates for every vehicle I looked at. The Jacobs are extr... More
I moved to Texas three years ago. I was referred to Lonestar Insurers and the Jacobs by a friend. In the three years I have been a client, I have moved three times and purchased a new vehicle. This all required adjustments to my policy which were handled without any issues.. Paul Jr. helped me through my car buying experience by quoting new rates for every vehicle I looked at. The Jacobs are extremely knowledgeable, responsive, and friendly. I have and would recommend them to any of my friends and family. Less
I changed my agent to Lone Star Insurers several years ago. Not only do they save me a lot of money every year, but the entire staff has always been a joy to work with. They take care of my needs quickly and efficiently. When I bought my new care last month, Paul Jr. contacted me to obtain my new details to change over the info. That was great and easy! Thanks.... More
I changed my agent to Lone Star Insurers several years ago. Not only do they save me a lot of money every year, but the entire staff has always been a joy to work with. They take care of my needs quickly and efficiently. When I bought my new care last month, Paul Jr. contacted me to obtain my new details to change over the info. That was great and easy! Thanks. Less
Our family has used Paul for a variety of insurance needs, and will continue to be lifelong customers. Nobody looks forward to the day when they have to make a claim on their home, but when that moment came for our family, Paul and his team worked alongside us from start to finish. Couldn’t ask for better customer service and personalized care!... More
Our family has used Paul for a variety of insurance needs, and will continue to be lifelong customers. Nobody looks forward to the day when they have to make a claim on their home, but when that moment came for our family, Paul and his team worked alongside us from start to finish. Couldn’t ask for better customer service and personalized care! Less