Mel was so helpful in dealing with mouse issue! I was not happy with the service and communication with another company so I took a chance on Phantom. No regrets and highly recommended. I was especially appreciative of how Mel answered my questions via text, right away.

I had an amazing experience with this Team and the owner AL . I originally dealt with Atlas Pest company and after two visits they were unable to solve my wasps issues in the garage wall. Then I contacted AL and he was able to fix the issue within one hour ! I am very satisfied with their service and integrity and I recommended this company without any hesitation!

I hired Phantom Pest Control Vancouver to handle an insect issue in our house, and I couldn’t be more impressed with their service. My wife was really stressed out while we searched for a trustworthy company that could come out quickly, but when Amirali and Milad arrived, they immediately got to work and identified the main source of the problem. What really stood out to me was their professional... More

I hired Phantom Pest Control Vancouver to handle an insect issue in our house, and I couldn’t be more impressed with their service. My wife was really stressed out while we searched for a trustworthy company that could come out quickly, but when Amirali and Milad arrived, they immediately got to work and identified the main source of the problem. What really stood out to me was their professionalism and calm demeanor. They were confident, knowledgeable, and took the time to explain everything, which helped put my wife at ease during a stressful time. I didn’t have to be present for long , she trusted them right away. They did mention a potential second visit, but honestly, the issue was resolved during the first visit, and the problem was completely taken care of within just a few hours. If you're looking for fast, effective, and stress free pest control, I highly recommend Phantom Pest Control Vancouver. Their prices were very reasonable compared to other companies I researched, and the service was top notch. I would’ve give them six stars if I could. Thank you so much, Milad and Amirali…..I’ll be recommending you to all my friends and family. Less

Great service from Dave. Great teamwork!!!

Highly recommend very thorough, would highly recommend

Mr. June from Phantom Pest Control did an excellent job addressing the mice problem in our house. He was professional, thorough, and explained everything clearly while placing traps and poison in the right areas. I highly recommend him for his expertise and friendly approach to solving pest issues.

June has come to my home a few times now. What a wonderful person he is. He’s always been on time, he’s extremely polite. I can’t say enough nice things about him. He does a wonderful job. He’s very diligent about checking all of the bait boxes, showing where I should improve some upgrades around my house to keep any pests out etc. Great service !!! I would definitely recommend and ask for June ... More

June has come to my home a few times now. What a wonderful person he is. He’s always been on time, he’s extremely polite. I can’t say enough nice things about him. He does a wonderful job. He’s very diligent about checking all of the bait boxes, showing where I should improve some upgrades around my house to keep any pests out etc. Great service !!! I would definitely recommend and ask for June !!!!! Less

PHANTOM Pest Control did an amazing job resolving a mice issue in my unit! Dave was professional, thorough, and explained everything clearly. Thanks to his expertise, my unit is now mice-free. Highly recommend!

I recently hired Phantom Pest Control to pest-certify my house, and I couldn't be happier with their service! From start to finish, they were professional, efficient, and thorough. The team arrived on time, assessed the property with great attention to detail, and completed the job in a timely manner. Their expertise and friendly attitude made the whole process stress-free. I feel confident know... More

I recently hired Phantom Pest Control to pest-certify my house, and I couldn't be happier with their service! From start to finish, they were professional, efficient, and thorough. The team arrived on time, assessed the property with great attention to detail, and completed the job in a timely manner. Their expertise and friendly attitude made the whole process stress-free. I feel confident knowing my home is pest-free and certified. I highly recommend Phantom Pest Control for anyone looking for reliable and top-notch service! Thank you, Phantom, for a job well done! Less

I recently reached out to phantom pest control for a mice problem at my mom's house. They were on site the next day taking care of the problem. Melad was very professional and thorough and was able to solve our problem. He gave us some great tips and tricks to avoid future problems. I would definitely recommend Melad and his team to anyone that has any pest problem!

Good communication and prompt when it came to taking care of a moth problem! Friendly and efficient service was provided and had a great experience overall. I would highly recommend them.

I couldn’t be happier with Phantom Pest Solutions. The technician was prompt, knowledgeable, and thorough, explaining the process clearly and ensuring safety for my family and pets. Our pest problem was resolved quickly, and the follow-up care was excellent. Great results, fair pricing, and fantastic customer service—I highly recommend them!

Had a pest problem, and Phantom handled it effortlessly. They were professional, efficient, and made the whole process stress-free. The team clearly knew their stuff, and now my home is completely pest-free. Can’t recommend them enough!

Great guys, professional and good at what they do. Recommend for sure!!

Excellent Efficient service! Very professional and friendly local business

we had a big rodent problem and phantom knocked 'em out; knowledgeable, professional and all around good guys; melo is the man!!

Dealing with a current pest problem, but felt nothing short of comfort with Al and Jamie's help. These two were professional, communicative, and speedy. They offered me advice multiple times and would continue to respond to any question and concerns I might've had days following my treatment. They ensured that my problem would be eradicated. Would recommend these guys any day.

So kind and helpful! Really helped put my mind at ease when dealing with my infestation. Would 100% recommend their services to friends and family!

Phantom Pest Control was fantastic. Dave was so friendly and helpful and put me at ease. He took care of the issues right away. Highly recommend!

Great work by Dave.

Phantom Pest Control is a life saver! We had a mouse infestation and they did a fantastic job cleaning up, fixing the cause, and educating us on how to prevent further infestations. Payam was polite, professional, and so very helpful. I would recommend them to anyone with a pest issue.

Payam give us really good service.

Always a great experience! Payan and Al always look after whatever we need on site and take care of whatever issues we have right away! definitely recommend!

Very good people, professional, on time, responsible.

Super service! Melo was great at communicating with us effectively about our mice issue and immediately put us at ease with the steps he took to remedy the problem. Would recommend!

Super knowledgeable and took time to inspect our building and the mouse issue. I have never spoken with a technician with so much knowledge. Highly recommend.

Great service and very knowledgeable and professional staff. I've had interactions with Al (the owner), Melo and David and they were all great people to work with. They did a great job of explaining to me what they were doing, how to mitigate future problems, and did a thorough job, even going above and beyond.. This is a locally owned and operated outfit compared to many other pest control agenc... More

Great service and very knowledgeable and professional staff. I've had interactions with Al (the owner), Melo and David and they were all great people to work with. They did a great job of explaining to me what they were doing, how to mitigate future problems, and did a thorough job, even going above and beyond.. This is a locally owned and operated outfit compared to many other pest control agencies that are owned by large faceless businesses usually based out of the US. The countless other reviews all speak to the great work that they do. Less

Phantom pest solutions is fantastic. Professional, courteous, communicative and effective. I am a busy real estate professional and when I recommend services to my clients, I expect them to be delivered to a very high standard of care and execution - that my clients be treated exactly as I would treat them. Al and Mel of Phantom Pest have my full trust. So much so, that I hire them for my persona... More

Phantom pest solutions is fantastic. Professional, courteous, communicative and effective. I am a busy real estate professional and when I recommend services to my clients, I expect them to be delivered to a very high standard of care and execution - that my clients be treated exactly as I would treat them. Al and Mel of Phantom Pest have my full trust. So much so, that I hire them for my personal property pest deterrence needs, as well as recommend their name to my clients. For these reasons, Phantom Pest Control has earned my highest recommendation. Less

Not too often I write reviews, but this one is well deserved. Al is very professional in how he carries himself and displays great passion for what he does. The man's a rare breed in the trade's industry. Highly recommended. Note: I wrote this review over a year ago, but it never posted, so this is another attempt only because I like Al and he earned it.

Thank You!!! Your team provided kind and efficient service. We are so lucky our friend recommended you. With a heritage building these things can be tricky and it all turned out perfectly. FIVE STARS

The owner, Al, is great! He supported me well with several consultation calls in order to save me money and to advise me on how to get rid of the pests we had in our kitchen area. I really appreciate his kindness and willingness to support. He can be reached via text too which I really appreciated.

I am very pleased with the work done on my mother’s home. David was very efficient, knowledgeable, and very flexible to work with. I usually don’t rate companies this high, but they deserve my 4 stars.

I strongly endorse the Phantom Pest Control service. Al is exceptionally knowledgeable and precise in his work.

We received the visit of Mr. Melo and his team, and their services were very professional, efficient and gentle. I highly recommend it!

I’ve been working with Phantom for almost a decade now for my small business and home for mice and spider issues and also regular maintenance and upkeep/prevention measures. They’re extremely professional, knowledgeable, punctual, honest and their work quality is superb and effective. Highly recommended for any sort of pest issues or overall maintenance and prevention.

I am the president of a 166 unit strata unit in Gastown. My strata engaged Phantom Pest Control to deal with an ant issue. An audit of their work found that they had invoiced for services which were not performed (they failed to treat at least one unit in the building that was on the contract). When the management of Phantom was confronted about the issue, they immediately gave notice that they w... More

I am the president of a 166 unit strata unit in Gastown. My strata engaged Phantom Pest Control to deal with an ant issue. An audit of their work found that they had invoiced for services which were not performed (they failed to treat at least one unit in the building that was on the contract). When the management of Phantom was confronted about the issue, they immediately gave notice that they were terminating their services (see image). I would suggest proceeding with caution. The owner appears to respond emotionally when confronted about the quality of the company's work. Less

There are not enough words to express how happy and satisfied we are with the services we have received from Al and David. Al and David both have gone above and beyond their duties in helping us fight our pest problem. Via our personal experiences working with various pest control companies, we have to say Phantom Pest Control is one of the best out there if not THE BEST. We are grateful to ha... More

There are not enough words to express how happy and satisfied we are with the services we have received from Al and David. Al and David both have gone above and beyond their duties in helping us fight our pest problem. Via our personal experiences working with various pest control companies, we have to say Phantom Pest Control is one of the best out there if not THE BEST. We are grateful to have your help and would recommend you to everyone who we know are suffering from the pest problem. Thank you so much. Less

We rented an apartment in the West End, where the landlord didn't disclose a rampant pest infestation. It was a really gross and horrible experience. Melo from Phantom Pest Control was called in and was basically the only pleasant part of the whole situation. Very well spoken, kind and understanding. He took his time with answering all our questions and gave us directions on how to ensure not the... More

We rented an apartment in the West End, where the landlord didn't disclose a rampant pest infestation. It was a really gross and horrible experience. Melo from Phantom Pest Control was called in and was basically the only pleasant part of the whole situation. Very well spoken, kind and understanding. He took his time with answering all our questions and gave us directions on how to ensure not the bring the the pests with us home to Denmark etc. I never had direct contact with the office, but Melo was an awesome and professional guy that made an effort to make us feel comfortable in a very unfortunate situation. Thank you! Less

Great Service. Ali was very profesional and his treatment recomendations were a success! Problem solved quickly and cleanly. Glad we had him do the work.

I've dealt with Al and Kevin. They are both fantastic at what they do. Both guys are very respectful, and helpful with any recommendations. Hard working guys and very thorough. Thanks again Kevin, you're an awesome guy with a great attitude.

Amirali saved our place. Thank you so so much

I really appreciate how swiftly and professionally Al dealt with our situation and maintained prompt and constant communication and updates. I will refer Al and Phantom Pest Control to any of my friends and family if they have a similar situation.

Phantom Pest was referred to me by a friend when I discovered a carpenter ant problem. They were quick to respond, thorough and professional on site and have solved my problem! I highly recommend them! Lori

I bought a very rare dirtbike off the owner of Phantom pest control, i bought it sight unseen and had it shipped across the country to ontario! I had to pay upfront, i was a litle bit worried at first but the transaction went very smooth, he's a stand up honest guy! Thanks again!

Melo, saved our place. Thank you so so much! Cheers.

I woke up and found my garage to be infested with thousands of ants. I called a few companies who were all booking 2 weeks out. I was recommended Phantom Pest Control through a friend. I called and spoke with Amir who had a technician dispatched to my home the same day. They were professional and very tidy and did an amazing job. I highly recommend calling Phantom for all your pest control needs... More

I woke up and found my garage to be infested with thousands of ants. I called a few companies who were all booking 2 weeks out. I was recommended Phantom Pest Control through a friend. I called and spoke with Amir who had a technician dispatched to my home the same day. They were professional and very tidy and did an amazing job. I highly recommend calling Phantom for all your pest control needs! Less

Phantom pest control , pardon the pun exterminated my ant problem efficiently and quickly. I would recommend them highly for any insect problems.

I used Al to treat our house for silver fish. He was quick to respond and the silver fish gone with one treatment. I was very happy with his professional service and highly recommend him. He was very friendly and thorough. The spiders we have in the garage were also gone.

Melo from Phantom came by and helped us with our concrete ant problem. He’s very knowledgeable and explained what he was doing to address the issue. Today’s day one, so I can’t tell you for sure they’re gone but if I don’t update this review in a month or so, that’s a good sign the ants are gone.

Al was a life saver . I had just gotten confirmation that I had bed bugs from a k9 inspection company. AL was there the next day and what I liked about him is that he was blunt and honest about the importance of the pre care and after care . Other companies I talked to seemed to not think anything was a big deal and those were red flags for me as I know how resilient these little jerk insects are... More

Al was a life saver . I had just gotten confirmation that I had bed bugs from a k9 inspection company. AL was there the next day and what I liked about him is that he was blunt and honest about the importance of the pre care and after care . Other companies I talked to seemed to not think anything was a big deal and those were red flags for me as I know how resilient these little jerk insects are . That wasn't the case with al. I could tell he knew what he was talking about and he answered all my questions without sounding annoyed or bothered even though I know I am annoying when I'm anxious lol . The price was also fair . Thanks bud Less

I found Kevin to be very friendly and polite and listened to my concerns about our ant problem. He was very thorough and even did an extra spray outside where there were alot of anthill. I strongly recommend them and would use them again. Very satisfied

We have used Phantom Pest Control in our building for about a year, great service. We had a major problem with mice, from tenants feeding wildlife. We had rodent exclusion work done also, all their work has made a big difference! We are now getting control of the rodent problem. Don't hesitate to hire this company, very knowledgable and very easy to work with. Very satisfied!

I highly recommend Al and the Phantom team. They were quick, professional, courteous and also followed up. I had a carpenter ant problem in and around my home. They set traps called bait stations And sprayed the perimeter. I have had no further problems.

I recently had a an extermination service performed and I couldn't be more pleased with the results. The technician who came to my home was knowledgeable, professional, and courteous. They thoroughly explained the treatment process and answered all of my questions. Would definitely reccomend.

This was one of the best experiences I ever had a constant reminder why we all need to support well run, local and small businesses. There was NO COMPARISON to the quality of the responsiveness, dedication and work quality from this firm as opposed to the big American companies. They came right away, they dealt with everything - we are opening a restaurant and there were there within a couple da... More

This was one of the best experiences I ever had a constant reminder why we all need to support well run, local and small businesses. There was NO COMPARISON to the quality of the responsiveness, dedication and work quality from this firm as opposed to the big American companies. They came right away, they dealt with everything - we are opening a restaurant and there were there within a couple days plugging very little hole in the building to ensure nothing would get in. Try getting a drywaller to show up in 1-2 days - impossible! but they provided this service as part of their dedication. The staff is EXTREMELY professional and knowledgeable. You are in good hands and I will never be calling anyone else. The best part is they are more interested in your privacy instead of showing off their compay logos on their trucks. Do you really want all your neighbours now you have pest issues? Less

Phantom Pest Control exceeded my expectations with their exceptional bed bug extermination service. Melo, my technician, was prompt, professional, and incredibly thorough. His attention to detail and dedication to providing excellent service was truly impressive. I highly recommend Phantom Pest Control and Melo for anyone in need of pest control services. They are simply the best!

Would give 6 stars if possible. After a frustrating string of failed attempts by three prior exterminators to deal with a rodent problem in my apartment, Phantom Pest Control (Dave) attended my home and spent a considerable amount of time finding and blocking all entry points. Dave was kind, professional and incredibly thorough. I highly recommend this pest control service.

We have hired Amir and Phantom a few time to get rid of a few insect issues that our clients were having. He never disappoints and always was on time. Couldn’t ask for anything more.

My sister-in-law highly recommended Al when we had silverfish. Al and his team were very helpful, knowledgeable and put us at ease pre and post treatment. Within 24 hours we already saw results, and Al still checks in to make sure we’re okay. Al goes beyond the call of duty and it’s so appreciated in a service that affects your home and family!

After 3 pest control companies couldn't figure out how to keep rodents out of our building, Amir and the team at Phantom sealed up the building, trapped the remaining rodents and now they do our regular monthly inspections!

I reached out to Phantom when I realized my new place had a pest issue. Al had assisted me from the start. He is so knowledgeable and experienced in his industry it immediately put me at ease. Prior to speaking with Al I had reached out to various local companies and didn’t feel supported. From the start Al was extremely supportive and communicative letting me know step by step how the issue wou... More

I reached out to Phantom when I realized my new place had a pest issue. Al had assisted me from the start. He is so knowledgeable and experienced in his industry it immediately put me at ease. Prior to speaking with Al I had reached out to various local companies and didn’t feel supported. From the start Al was extremely supportive and communicative letting me know step by step how the issue would be handled by him and his team. He did the professional treatment himself and it was successful within the prescribed time he had noted in the start. It was such a sigh of relief that the treatment worked and I would most definitely recommend this company and Al to anyone. They are very professional but also very warm and easy to communicate with making the stressful issue manageable. Less

Excellent service. Extremely knowledgeable and professional. Would recommend to any business or home needs.

I’ve had squirrels in my roof every year and I’ve been in the same house in New Westminster for nearly 9 years! Each year the squirrels multiply and get louder and busier. My landlord has hired multiple pest control companies and sunk money into repairs from the rodents chewing into the wooden frame of the house and into the roof. One year we even had rats and mice in the walls, on top of the squ... More

I’ve had squirrels in my roof every year and I’ve been in the same house in New Westminster for nearly 9 years! Each year the squirrels multiply and get louder and busier. My landlord has hired multiple pest control companies and sunk money into repairs from the rodents chewing into the wooden frame of the house and into the roof. One year we even had rats and mice in the walls, on top of the squirrels in the roof. This last summer we also had a woodpecker come around every day and peck holes in the roof- there was no reprieve from all the animals. Phantom came by on several visits, sometimes with wildlife technicians or other contractors, & they got the job done. Thank you Phantom Pest Solutions for your dedication & effort. This house is finally peaceful! 🙏 Less

This review is overdue. I contacted Phantom almost two months ago about a pest situation in an apartment we had just rented in another province for our university kid. I was honest with Al that we were unlikely to use his service this time but we desperately needed his professional opinion. He helped me identify the bugs and advised possible solutions. Really grateful to Al for his help so that w... More

This review is overdue. I contacted Phantom almost two months ago about a pest situation in an apartment we had just rented in another province for our university kid. I was honest with Al that we were unlikely to use his service this time but we desperately needed his professional opinion. He helped me identify the bugs and advised possible solutions. Really grateful to Al for his help so that we knew what bugs we were dealing with as the landlord has denied there are bugs till today…. I would not hesitate to recommend the service of Phantom to anyone. Less

They were the most professional people ever, on time, efficient and pro. Exceptional service! Would highly recommend it to everyone..

Al saved us from a home emergency that no other pest control company would take on, and he went above and beyond to make sure that the issue was resolved, even after the treatment was done. We had a severe situation in our fridge that needed clean up for meat that had gone bad for several weeks. Every pest control company would ask us to clean it ourselves. However, we were concerned with bacter... More

Al saved us from a home emergency that no other pest control company would take on, and he went above and beyond to make sure that the issue was resolved, even after the treatment was done. We had a severe situation in our fridge that needed clean up for meat that had gone bad for several weeks. Every pest control company would ask us to clean it ourselves. However, we were concerned with bacterial risk and thought that this required a professional cleanup. Al understood the situation and emphasized with us and he helped us with the cleanup before the treatment. Al talked to us several times on the phone and patiently answered all of our questions even in the evening. He arranged a time slot for next day and the service was exceptional. He applied only the treatment that was needed, and our unit was back to normal in couple of days. He followed up multiple times to make sure that the issue was resolved and no residue would cause future problems. I would 100% recommend Phantom Pest Control to anyone! Thank you Al for this amazing Service! Less

Mel is great! Very thankful for a wonderful Job! Phantom is very much recommended as they get the job done and they are very friendly.

Great company. Al is very responsive, and always goes above and beyond

Fantastic service! Working with knowledgeable professionals who show up on time to get rid of our rodents gave me a huge peace of mind. I highly recommend them!

Al is one of the best professional person his company Phantom Pest Solutions has been coming to us for the past year and the service it’s self is top quality and I would truly recommend them to everyone who needs the service rate them a high 10 out of 10

Good and effective service of wasp removal. Lots of bees came in and out from a hole in the outside wall of my house. I sent a video to Phantom, and they helped to identify that it's yellow jacket. They quickly booked a time for me, and applied dust method to remove the wasp. It's quite effective, wasp was gone and never came back. Good experience. Thank you Al.

It looked like the silverfish were winning...and then I found Phantom Pest Control! Their services were both professional and reliable. They responded quickly to my voicemail, with Al taking the time to explain in detail all of the options. Jake came as scheduled, and again took the time to go over the treatment, the after-care and the timeline for full extermination . With all of the information... More

It looked like the silverfish were winning...and then I found Phantom Pest Control! Their services were both professional and reliable. They responded quickly to my voicemail, with Al taking the time to explain in detail all of the options. Jake came as scheduled, and again took the time to go over the treatment, the after-care and the timeline for full extermination . With all of the information provided, I felt very safe going ahead with the process. Thank you to Phantom Pest Control for successfully ridding me of my unwelcome condo-mates! Less

Ideally you don’t want to deal with pest control but if you need to Phantom is amazing! Great service, professional, good information. They fully invested the issue, explain it, recommended solutions and act. I highly recommend them.

Overall, exceptional customer experience. The technician, Jake, was extremely knowledgeable, patient and very helpful. Although harmless, silverfish are super yucky but these folks took care of the problem with perfect results as they described prior to the service. Great job and keep up the good work!! Thank you!

Jake came by the house and was very knowledgeable. He did everything that was asked and also provided many tips. Not rushed, great customer service, and got the job done.

Al is very professional! He took his time and answered a lot of my questions and gave me great suggestions as well on how to prevent pests from entering in the future. In terms of treatment, he knew exactly where to treat as well as where the pests might be hiding. Thank you Al for your help!

Al was knowledgeable and immediately pointed out problem areas in our basement. He was patient, quick, and experienced. He treated the areas and was able to provide solid advice to help with prevention. We will be getting him back for regular treatments each year!

Very professional and on time. Very good communication and easy to work with. Highly recommended

This company is amazing, I never got this kind of service before!

Al and his team were amazing to work with. Super responsive and great communication. Mal and Jake were professional but also friendly and infomative. All 3 took the time to show where problems were and they solved the mouse problem quickly and efficiently. Al was great to deal with and you can tell he knows what he is doing and makes sure you are treated well. I would recommend them for any probl... More

Al and his team were amazing to work with. Super responsive and great communication. Mal and Jake were professional but also friendly and infomative. All 3 took the time to show where problems were and they solved the mouse problem quickly and efficiently. Al was great to deal with and you can tell he knows what he is doing and makes sure you are treated well. I would recommend them for any problems. Thanks guys! Less

Used Phantom Pest Solutions in two separate locations. One property had a rat infestation and the second property had a mice infestation. Phantom Pest Control effectively exterminated the rodents in both properties in no time. They were very professional to deal with and most importantly they got the job done promptly. I would not hesitate to call them again should the need arise again in the fu... More

Used Phantom Pest Solutions in two separate locations. One property had a rat infestation and the second property had a mice infestation. Phantom Pest Control effectively exterminated the rodents in both properties in no time. They were very professional to deal with and most importantly they got the job done promptly. I would not hesitate to call them again should the need arise again in the future. Less

Al was amazing to work with! I had an issue with bed bugs (😣) and was super anxious to get that through. Al reassured us about the process and let us know about all the measurements that needed to be made. He was able to attend us in a short notice and was very quick! I highly recommend him to anyone experiencing these problems.

Extremely happy with Al and his service. He was super responsive, professional and offers great value. A pleasure to have him do the job. Recommend him for any issue you may have.

I saw a bed bug in my apartment for the first time ever in my life. I don't even know where it came from. I called Al at Phantom and texted the photo to him. He confirmed that it is a bed bug and got Marcos and Rio (bed bug detecting K9) come in the very same day to detect if there are more bed bugs and to pinpoint their location. Unfortunately and fortunately, one location was detected and Al ca... More

I saw a bed bug in my apartment for the first time ever in my life. I don't even know where it came from. I called Al at Phantom and texted the photo to him. He confirmed that it is a bed bug and got Marcos and Rio (bed bug detecting K9) come in the very same day to detect if there are more bed bugs and to pinpoint their location. Unfortunately and fortunately, one location was detected and Al came in to treat the location and all the surrounding areas. Al was not only professional throughout the whole process but he answered all my questions, helped me get my sanity back, and assured me that everything will be ok. I hope I never have to call Al again but if there is any pest problem, he will be the first person I call. Thank you so much, Al! Less

Best service ever we use! He was very knowledgeable and professional! Highly recommended for anyone!

Al was extremely helpful and professional with dealing with bed bugs and gave peace of mind also Very quick to get an appointment with them.

Al and his team saved us after a 2 month battle with bedbugs and other contractors that were using ineffective chemicals. After one service our problem was fully solved. So grateful to have found him and his team.

Al is the best, he really knows what he is doing. I found Phantom Pest Control after searching for a company on Google and I am more than happy that I picked this one. After his canine inspection it was necessary to do a treatment as it was detected some activities. Al had conducted the inspection and the treatment in the most professional way. I would strongly recommend Phantom Pest Control as t... More

Al is the best, he really knows what he is doing. I found Phantom Pest Control after searching for a company on Google and I am more than happy that I picked this one. After his canine inspection it was necessary to do a treatment as it was detected some activities. Al had conducted the inspection and the treatment in the most professional way. I would strongly recommend Phantom Pest Control as they are good and the price is reasonable. Many thanks Al. Less

I unfortunately came home with Bed Bugs after a stay at a hotel while on a work trip. My family and I were freaking out till we got a hold of Al and his team. He was super quick to respond and was able to get his K9 team out the next day to check our place out. Marco was fantastic. They did locate a bug and Al came out a few days later after we prepped our house and took care of our problem. Al t... More

I unfortunately came home with Bed Bugs after a stay at a hotel while on a work trip. My family and I were freaking out till we got a hold of Al and his team. He was super quick to respond and was able to get his K9 team out the next day to check our place out. Marco was fantastic. They did locate a bug and Al came out a few days later after we prepped our house and took care of our problem. Al took the time to go over the product with us and answer any questions we had. He put us at easy and was very professional through out the whole process. I highly recommend using Al and his team at Phantom Pest Control. Less

Al, of Phantom Pest Control, is one of the most accommodating and professional individuals, I have ever dealt with. They did a Rodent and Avian Report for the Permit of a house, I was about to demolish. Phantom Pest Control will always be my go to company, in this field - I highly recommend them.

Ugh.. I had bed bugs in an office space I was renting. Terrible situation but Al was such a comfort and walked me through the process with honesty and integrity. He could have made a lot more money by selling me on the "treat everything method" but he recommended the best course of action to suit my needs. It's obvious he's the best at what he does and truly cares about his client's success. I ho... More

Ugh.. I had bed bugs in an office space I was renting. Terrible situation but Al was such a comfort and walked me through the process with honesty and integrity. He could have made a lot more money by selling me on the "treat everything method" but he recommended the best course of action to suit my needs. It's obvious he's the best at what he does and truly cares about his client's success. I hope you don't get pests but if you do, I'd highly recommend Phantom Pest Control. Less

Phantom Pest Control cares about their clients. They are professional in rodent control and follow up as promised. We have less invasions and totally recommend their services....

Not only is Al one of the nicest humans I've met but he also goes above and beyond to give you the best service! Al is extremely educated, I'm always learning something new when he comes around hahaha! Thanks for everything!!

I never thought i would get rid of the cockroaches in my house. Thanks to the phantom team, it was delt with quick and professionally

Amazing experience! Mel and Al really know their stuff. They helped me deal with my mice issue with no problems. Would definitely recommend for all pest issues

Al is extremely professional,knowledgeable and provides excellent customer service. All my questions were answered and he walked me through everything that needed to be done. I 100% recommend this company.

Mel is a LIFE saver. I own multiple properties and my last tenants neglected to maintain the home and we had a massive problem with rodents and pests. I was hesitant to call but one of my friends referred me to phantom pest control and I’m just wowed by how effective their service was! Thanks again Mel and Al!

After removing my home contents from long-term storage, three carpets were found to be heavily infested with moths. After sending photos, Al was able to quickly identity the bug as a fabric moth and provide options for treatment. After picking up my carpets and closely examining the them, Al provided me with video and photo evidence of the damage which sadly, was too extensive for salvage. I w... More

After removing my home contents from long-term storage, three carpets were found to be heavily infested with moths. After sending photos, Al was able to quickly identity the bug as a fabric moth and provide options for treatment. After picking up my carpets and closely examining the them, Al provided me with video and photo evidence of the damage which sadly, was too extensive for salvage. I would recommend Phantom Pest Control for prompt service, professionalism, and knowledge. Thanks guys! Less

Phantom Pest Control is amazing. We had a major problem with rodents at our warehouse in Vancouver and we were in a dire need of help controlling the issue with rats causing damages. Al has provided us the professional support we needed to eliminate the rodents. Him and his team have not only setup the protection in our facility but also gave us the guidance and suggestions to safe guard. They ar... More

Phantom Pest Control is amazing. We had a major problem with rodents at our warehouse in Vancouver and we were in a dire need of help controlling the issue with rats causing damages. Al has provided us the professional support we needed to eliminate the rodents. Him and his team have not only setup the protection in our facility but also gave us the guidance and suggestions to safe guard. They are great in communication and are always available to answer any concerns we have. I will always recommend them and will continue to use their help! Less

Extremely professional. New vehicles, reasonable pricing. Caring

Prompt and professional service. Highly recommended

Mel gave AMAZING service. This is the 3rd pest control company i had to call to fix my issue and felt hopless until I got Phantom pest control recommended to me! Cant thank you enough! Dont waste your time using anyone else !

So grateful for Al and his team. After trying every single mouse trap in the books with zero success, we called in phantom, and so glad we did. Very professional, friendly, respectful, and diligent. Got rid of the problem so quick!

It’s so refreshing when a professional acts like an actual professional! Phantom pest solutions is a great choice. Al was kind, knowledgeable, and a great communicator. He arrived at the scheduled time and was very polite and answered all my questions and concerns. He is very good at him job :) I would 10/10 recommend this company to others dealing with carpet beetles or silverfish (my issue) or ... More

It’s so refreshing when a professional acts like an actual professional! Phantom pest solutions is a great choice. Al was kind, knowledgeable, and a great communicator. He arrived at the scheduled time and was very polite and answered all my questions and concerns. He is very good at him job :) I would 10/10 recommend this company to others dealing with carpet beetles or silverfish (my issue) or bedbugs, termites, or cockroaches. Less

Al is extremely knowledgeable and professional! I use Phantoms services at the company I work for - Al is such a great person to work with, I truly look forward to it. Al and his team walk you through the entire process and ensure you are getting results. I have been searching high and low for a pest control company that shows their efforts, cares about the results and provides great pricing - to... More

Al is extremely knowledgeable and professional! I use Phantoms services at the company I work for - Al is such a great person to work with, I truly look forward to it. Al and his team walk you through the entire process and ensure you are getting results. I have been searching high and low for a pest control company that shows their efforts, cares about the results and provides great pricing - took some time but Phantom is it! I will always recommend:) Less

I called Al tonight from Ontario. ChrAbout a cock roach issue in a commercial space. He was super helpful and insightful. And he invited me to call back if I have other questions. Thanks so much for great customer service and knowledge.

Great service, fast and efficient! I will be using them again in the future.

Prompt and courteous. Good explanation of what I can do as a homeowner to prevent further problems.

Al and his team are fantastic! I have a large house that had many unused bedrooms for about 7 years. Unfortunately, we had an infestation of mice coming from outside of the house. I called a few pest control companies but only one gave me a knowledgeable response and even tips — Phantom (even though I hadn’t hired them yet). Booking with Phantom was easy and they arrived on time. The mouse issue ... More

Al and his team are fantastic! I have a large house that had many unused bedrooms for about 7 years. Unfortunately, we had an infestation of mice coming from outside of the house. I called a few pest control companies but only one gave me a knowledgeable response and even tips — Phantom (even though I hadn’t hired them yet). Booking with Phantom was easy and they arrived on time. The mouse issue I had was serious but Al never once made me feel bad about it. I was thinking it would take forever to get rid of the problem, but, Al had the issue resolved by visit #3. My house is currently pest-free. I will continue with the service to monitor the outside of the house with Phantom. Thank you Al and the team at Phantom!! Less

They are always responsive, very professional and knowledgeable. I would definitely recommend this company to my family and friends knowing they would be in good hands

These guys have been doing a great job at my properties over the last few years. Highly recommend the services.

We had mice problem in our house after summer of 2021. We tried to sort the problem ourselves by placing the traps - this did result in mice being caught but after few weeks we still could not get rid of the problem as they kept reappearing. Phantom did a full comprehensive 3 visit plan (later extended to five) which involved some strategic targeting. Very happy with the knowledge and expertise a... More

We had mice problem in our house after summer of 2021. We tried to sort the problem ourselves by placing the traps - this did result in mice being caught but after few weeks we still could not get rid of the problem as they kept reappearing. Phantom did a full comprehensive 3 visit plan (later extended to five) which involved some strategic targeting. Very happy with the knowledge and expertise and great advise from Phantom, including preventiveness for future-re-occurrence. Great friendly service at reasonable cost. Less

Al was very friendly and helpful. I really appreciated how quickly he came to deal with my ant problem. Great service and fair pricing. Highly recommend Phantom! 🐜

Extremely professional and very discreet. Phantom pest control specifically Ali was a pleasure to deal with. I would recommend them to anyone who has any pest issues. They are the # 1 company to call.

Thank you Phantom Pest Solutions for the best service.

The treatment was perfect. The team inspected, used their expertise to devise a treatment plan which included exclusion work, professional trap setting and follow-up. They were knowledgeable, efficient, and professional. Highly recommend!!

Great services!

Al was very helpful. As an absentee landlord, I truly appreciated his thoroughness. He managed the tenants accommodating their availability and his reporting/suggestions were clear and instructional. Much appreciated service!

Al and his team were fantastic! They were extremely kind and professional. They answered our numerous questions and addressed all our concerns in a very timely manner. We felt our needs were well taken care of. Not only did they provide excellent service, but it is very evident that they care about their clients and take pride in their work. You could not be in better hands if you chose Phantom P... More

Al and his team were fantastic! They were extremely kind and professional. They answered our numerous questions and addressed all our concerns in a very timely manner. We felt our needs were well taken care of. Not only did they provide excellent service, but it is very evident that they care about their clients and take pride in their work. You could not be in better hands if you chose Phantom Pest. I would definitely recommend them! Less

Phantom is incredible. I called a number of different pest control places to help me resolve my bed bug issue quickly but most qouted me with crazy long wait times (like 2 weeks) and extremely high pricing. The Phantom crew exceeded all my expectations. I mainly spoke with Al and he was incredibly knowledgable and really helped me understand what we were up against. I felt I was in very good hand... More

Phantom is incredible. I called a number of different pest control places to help me resolve my bed bug issue quickly but most qouted me with crazy long wait times (like 2 weeks) and extremely high pricing. The Phantom crew exceeded all my expectations. I mainly spoke with Al and he was incredibly knowledgable and really helped me understand what we were up against. I felt I was in very good hands with these guys and I would highly recommend them to anyone looking for fast, efficient and professional pest control experts. These guys know their stuff. Less

Al and his team are total lifesavers; if you’re unfortunate enough to end up with a pest problem, consider yourself blessed to work with them. Communicating via text message made the situation way less stressful and receiving email prep lists ensured we could get the best results possible. He was knowledgeable and we were put at ease by how professional yet personable he was. If I could give m... More

Al and his team are total lifesavers; if you’re unfortunate enough to end up with a pest problem, consider yourself blessed to work with them. Communicating via text message made the situation way less stressful and receiving email prep lists ensured we could get the best results possible. He was knowledgeable and we were put at ease by how professional yet personable he was. If I could give more stars, I would! Less

I love Al!! Honestly such a sweetheart and so professional. He sent me updates and outlines of the plan for getting rid of the mice in my apartment, talked to my landlord about what he could do, etc. So so nice and helpful, I definitely felt like he cared and was invested. Made me feel comfortable in my home again after stressing about pests!! Thank you!!

The company was quick to respond and went out of their way to make time to come to deal with the moths at our place. Very professional. Would definitely recommend them!

Ali and his crew pulled up to my house in vans with no decals. This keeps his business, or rather, ‘your business’, discreet so passerby’s or neighbours aren’t aware of your pest problem. You can tell Ali and his crew are very knowledgeable in what they do. They communicated the process clearly and were friendly to talk to. (They genuinely seem to care about their customers and have a passion fo... More

Ali and his crew pulled up to my house in vans with no decals. This keeps his business, or rather, ‘your business’, discreet so passerby’s or neighbours aren’t aware of your pest problem. You can tell Ali and his crew are very knowledgeable in what they do. They communicated the process clearly and were friendly to talk to. (They genuinely seem to care about their customers and have a passion for what they do) Everything about this company is professional; new vans, clean uniforms, and exceptional service. I highly recommend this company to anyone dealing with pest issues, large or small. Less

Al is truly a gem of a human! His team is professional, knowledgeable and kind. He genuinely cares about connecting with the people he is helping and handles the mice in a respectful way. After trying several pest control businesses without success, Phantom was the only one who were able to get rid the mice. We trust Al 100% and would recommend him to anyone.

Al is so professional and nice, he answer all my questions with his professional knowledge and being so patient with me. I think he is the best technician I have ever seen. Thank you Al and I will definitely refer Al to all of my friends.

I highly recommend Phantom to anybody who has a rodent problem that just won't go away. After years of having a mouse infestation in our apartment building they were able to fix the problem in our unit in just 4 visits. I am so thankful for their services and would without a doubt use them again.

Al was extremely professional and very thorough when setting up the traps. He was very knowledgeable and helpful. Would talk us through his process while setting up everything. We were able catch the mouse within 5 hours of his initial visit. Highly recommend his services for any pest issues! Amazing service.

Phantom was who we chose after looking up other Pest Control companies in our area and calling a few of them. We do not regret our decision. Al was accomodating our very short notice and very tight schedule for exclusion work (preventative measures) to protect our new place and us from rodents and silverfish. On the day: he came on time, was polite and personable. He did a thorough check of th... More

Phantom was who we chose after looking up other Pest Control companies in our area and calling a few of them. We do not regret our decision. Al was accomodating our very short notice and very tight schedule for exclusion work (preventative measures) to protect our new place and us from rodents and silverfish. On the day: he came on time, was polite and personable. He did a thorough check of the unit and then sprayed against silverfish. He came back with a colleague two weeks later to close up any potential entry points for rodents. Again, both were polite and were working away while we were doing our own work. Once finished Al took the time to chat with us for a few minutes and confirm some advice he had previously provided. A very good experience with a knowledgable and professional team. Less

Had an issue with german cockroaches, they helped identify the issue, explained in detail where it came from and how they would fix it. Happy to say I don’t have this cockroach issue anymore and feel so much more comfortable in my home. Also very kind and professional. Thanks for the service!

Al and Melad were really helpful. They came and inspected my challenge area and quickly identified a solution that I could DIY. They were more focused on providing me with a long term solution than laying traps or poisons. I was really impressed and will use them again - but hopefully I won't need to, and I will absolutely recommend them!

When we moved into our new place, there was rodent activity both outside and some inside of our home. Al has been very successful in helping us keep these critters away from the interior of our house and diligently monitors the outside area. Al offers stellar customer service and we trust him completely. He is always quick, clean, on time and happy to come to the house ad hoc, if needed. I stro... More

When we moved into our new place, there was rodent activity both outside and some inside of our home. Al has been very successful in helping us keep these critters away from the interior of our house and diligently monitors the outside area. Al offers stellar customer service and we trust him completely. He is always quick, clean, on time and happy to come to the house ad hoc, if needed. I strongly recommend Phantom Pest Control to anybody who would like to sleep well at night, knowing that there is an honest pest control company who has their back and ensures for a rodent-free home -- all with a smile :) Less

Al was incredibly helpful and supportive when, to my great horror, my apartment became the host for bed bugs. It was a really stressful experience but his willingness to answer all my questions really helped a lot. He knows what he is doing and is able to communicate his knowledge. The treatment was successful. I highly recommend.

My cockroaches are gone!! I have never dealt with an insect problem and Al was extremely helpful. He was knowledgeable and friendly and made it a good experience. It been about a month and I haven’t seen a single cockroach after only like 24 hours since he was here!

We had a bed bug infestation in our unit. After contacting several companies we decided to go with Phantom Pest control as we found Al the most knowledgeable and professional among the rest. He was very helpful and helped us with every detail of the process for getting the Aprehend treatment. The treatment was done perfectly, Al and Milad applied the product to all necessary areas. Also Marcos wh... More

We had a bed bug infestation in our unit. After contacting several companies we decided to go with Phantom Pest control as we found Al the most knowledgeable and professional among the rest. He was very helpful and helped us with every detail of the process for getting the Aprehend treatment. The treatment was done perfectly, Al and Milad applied the product to all necessary areas. Also Marcos who did the K9 detection prior to treatment was very helpful and knowledgeable. He spent a lot of time answering our questions and addressing any concerns, and the lovely K9 dog found the exact spots of bed bug activity on our unit. It was a pleasure working with them all and hopefully we will see the treatment work in a few weeks! I highly recommend their service! Less

Very professional! Quickly responded and helped us very efficiently! Also was genuinely caring and wanted to help us and teach us about the issues and got to root of the problem fast!

Phantom pest control did an excellent and professional job of pest control at our home. Al was super knowledgeable and efficient with his work. I would highly recommend Phantom Pest Control!!

Al has been over a couple times helping stop the spread of ants. He's super knowledgable and has great customer service skills. I recommend his company to anyone! :)

Lower Coast uses Phantom Pest Control on all projects that require any assistance with rodents or insects. Amir has out performed all of this competition with excellent service and continues to provide it at a fair price. I would highly recommend Amir at Phantom any day! Thank you for your services.

Great service, professional, and knowledgable. Al and his team did a thorough inspection, explained the process, and got the job done. Al cares about his customers needs, is dependable, and is very passionate about his work. I highly recommend Phantom Pest Control, you will not be disappointed with their services.

A was very professional, quick, and easy to deal with! I am extremely happy with his work, He did an excellent job explaining the process and the procedure of the removal and what I was to expect afterwards / 2 weeks from now. He was very friendly and I would highly recommend his company for any pest removal. Thanks so much for coming to help me on the fly! :)

Al and his team were extremely professional, knowledgeable and easy to communicate with. With their assistance, we were able to successfully resolve pest control problems on several properties. I would recommend Phantom Pest Control to any household or business in need of a team of pest control specialist with highest level of customer service and integrity.

Excellent and high standard service. Al knew how to explain to us everything about the problem we were facing, he gave us all the recommendations. I highly recommend it.

Had a rodent problem and made a call and received professional service immediately. I cannot thank Amirali and his team enough for their help! Thoroughly inspected and exterminated the problem within 1 visit. After following his recommendations, the rodents haven’t came back since. Thank you!

They messed the time of our appointment the first time, but Al offered a 50% discount and we rescheduled to another week. Al came on time and I was honestly surprised by the level of service he provided. He was very knowledgable and offered to send me a report on the various actions I can take to eliminate spiders. He took the time to inspect the house and gave detailed explanation to what he is ... More

They messed the time of our appointment the first time, but Al offered a 50% discount and we rescheduled to another week. Al came on time and I was honestly surprised by the level of service he provided. He was very knowledgable and offered to send me a report on the various actions I can take to eliminate spiders. He took the time to inspect the house and gave detailed explanation to what he is going to do. Less

Excellent experience with this fine company all around. They came in and over-delivered by doing the job impeccably. The results were evident shortly after and they even followed up to make sure my pest issue is fully resolved. This has been a very pleasant experience for me and the outcome has be superb. I will definitely work with Phantom Solutions again and recommend it to anyone out there nee... More

Excellent experience with this fine company all around. They came in and over-delivered by doing the job impeccably. The results were evident shortly after and they even followed up to make sure my pest issue is fully resolved. This has been a very pleasant experience for me and the outcome has be superb. I will definitely work with Phantom Solutions again and recommend it to anyone out there needing pest control services. An easy 5-star in all categories. Less

Bed bugs gone! Thanks for the amazing job :) One week later and no bed bugs. Fast and effective. Strongly recommend AI and his team <3

I strongly recommend Phantom Pest Control for your extermination needs. We had a silverfish infestation caused by my parents hoarding their home. I called 5 companies and found Al and Myka to be the best - they were knowledgeable, responded quickly and thoroughly to my email questions, and were kind and respectful re: the hoarding. Their professionalism carried on to treatment day: they called to... More

I strongly recommend Phantom Pest Control for your extermination needs. We had a silverfish infestation caused by my parents hoarding their home. I called 5 companies and found Al and Myka to be the best - they were knowledgeable, responded quickly and thoroughly to my email questions, and were kind and respectful re: the hoarding. Their professionalism carried on to treatment day: they called to let me know when they were on the way, arrived within the appointment time window, and finished the job quickly. The silverfish are dying as I type this and I am very happy with how extermination day went. In addition, Al and Myka left us with instructions on how to reduce the risk of the silverfish coming back and let us know they are available to answer questions - so they also provide good aftercare. The hoarding and the age of my parent's house made it a difficult and stressful situation - a situation that could have set us up to be taken advantage of. In fact, after being told of our problems, one company said that it would be impossible to control the silverfish, that we could only maintain lower levels of silverfish, and that we needed to commit to regular appointments. Contrast that with Phantom Pest Control - even after learning of the challenges they told me that their goal is one treatment. I hope we don't have pest issues in the future, but if we do, I'll use Phantom Pest Control again. Less

Al & Myka did an excellent job !!

Al and Myka came by for an inspection and they were professional, friendly and very knowledgeable. I have used two other pest control companies recently and Phantom was the most thorough of them all and took the time to answer all our questions. I would definitely use them again.

We could not be more pleased with the service of Al and his team at Phantom Pest Control. We started using their services a few months ago for a variety of pest issues on my mom’s property and we are thrilled with the results. Al is professional, on-time, friendly, courteous and knows his pests and how to effectively eradicate them from your property. He is quick to return phone calls and addres... More

We could not be more pleased with the service of Al and his team at Phantom Pest Control. We started using their services a few months ago for a variety of pest issues on my mom’s property and we are thrilled with the results. Al is professional, on-time, friendly, courteous and knows his pests and how to effectively eradicate them from your property. He is quick to return phone calls and addresses all questions and concerns thoroughly. He is so easy to communicate with and his pricing is excellent. (He also gave my mom a senior’s discount which we haven’t experienced with previous companies) We highly recommend Phantom Pest Control, you will be in great hands and really happy you called them for your pest issues. I have gladly recommended them to friends and will continued to do so. Less

If you're looking for any kind of pest control in Vancouver, stop looking and call Phantom. Unrivaled professionalism, thorough and thoughtful service. Can't recommend highly enough.

When the wasps in my walls returned this summer I was almost excited to text Al and Myka and once again they pulled through with fast and effective results! It’s a relief to have such lovely people to call when I feel overwhelmed by some of the uninvited guests that come with city living. I couldn’t recommend them more.

Al & Mika were very knowledgeable, professional and skillful in their approach. Since they came last week we have not seen a single living silver fish. Keep up the great work!

Al and his company were very professional, quick, and easy to deal with. He did a very good job explaining the process and the step-by-step procedure of the removal and what to expect afterwards. He was very friendly and I would highly recommend his company for any pest removal in the future. Thanks again, Al!

The people at Phantom Pest control have done a great job of taking care of the pest problem at our home. Very professional, very knowledable staff and nothing but progress since they started their work here.

We have an number of buildings and Al and his team have helped us on a number of occasions with ANTS and RODENTs and WASPS - They are super friendly to the tenants and very responsive to the issues plus Al always provides feedback and recommendations for future preventative measures - pricing is reasonable and prompt follow-up is always there

Prompt, friendly and professional. Highly recommend.

Excellent service all around.. I only wish I had called sooner (stung on the eyelid when trying to deal with it myself). I highly recommend asking for help and I highly recommend Phantom.

Very happy to share our experience hiring Phantom Pest Control to spray our courtyard. First, the team (Al and Myka) are very knowledgeable about their products, they were able to answer all our questions; second, they are very accommodating to our schedule and requirements; third they are well respected. We highly recommend Phantom Pest Control for their fantastic services. Thank you.

I found this business online and I contacted them. On their website, they state that they provide a free quote. When I spoke to them, they said they charge between $350-450 for a house. I explained that we only need to focus on a certain part of the home so Al said that they can provide a discount after seeing the place. So I booked an appointment. He asked me to provide my address and informatio... More

I found this business online and I contacted them. On their website, they state that they provide a free quote. When I spoke to them, they said they charge between $350-450 for a house. I explained that we only need to focus on a certain part of the home so Al said that they can provide a discount after seeing the place. So I booked an appointment. He asked me to provide my address and information via text so I did. I then wanted to confirm what was mentioned in the conversation to make sure that we didn't have any surprises. So he said that it is usually between $350-450 and will provide a discount if applicable.. He mentioned that there is a 90 day guarantee if we follow all the recommendations. But during our conversation, he mentioned that they seal entry points so I had to confirm what they do and don't do. So he explained that they will seal small entry points but not those "outside their scope". Then he goes onto say that given they haven't done an inspection, they won't know for sure as to what is required. He said that inspections cost $75 which will be waived if we choose to use their services. So I mentioned that on his website that it says free quote. He said that's what he provided on the phone. So I told him that he provided me a general range but he hasn't seen the property. To that, he responds with the assumption that their services won't fit my needs. I then respond by telling him that I still want to move forward with the appointment and that I just wanted to clarify the details so there were no surprises. His response to that was "we've decided that this job is not right fit for us." This is a business that cannot answer simple questions by a customer. I wasn't being difficult. I was looking for information as I found them online. The fact that they didn't want to answer questions and pushed my business away leads me to believe that this is a sketchy business. I normally don't do reviews but felt this one had to be done as they pride themselves on a 5 star rating. It's important to see who they really are. Book with them if you like to be surprised and okay with vague information. I explained on the call that the issue was in the crawl space and the basement. They were able to provide their service at that time but when I asked for clarification, they felt that they no longer could. They don't like to be question. I have also included our text message exchange. I honestly have nothing to hide. I am truly disappointed and I am making sure others know what they are getting into as most people find them online so need to have some idea of who they are and what they will do. I think I was being reasonable with my questions. I was not being rude. This company is not trustworthy. Only companies that have something to hide are afraid of questions. I asked simple straight-forward questions which is clear in our text exchange. I'm actually thankful that they declined their "service". I was able to get better service with 3 month guarantee for $220. He is a licensed professional and he came right away. He put lots of traps, poison, sealed entry points. No fuss and happy to serve his customers. I am sure there a lot of great options. You can get great service and price at the same time. So my advice is to those looking for pest control specialists, look around. I called many companies and I was quoted $250. No ranges or anything. I am a person that likes to know what will be expected. So having a price helps. So lots of people within the lower Mainland that can do a home for $250 in 2021. They offer the same services and guarantee. So shop around. They are all local, small businesses. Less

The service was very professional and on time. The attention to detail expecially the safety discussion regarding people and pets was fantastic and very detailed. I would use this service again and certainly highly recommend it to others

We are very pleased with the work Amirali did for us. We called him in to deal treat the wood frame of our house for smell, as the previous people who used to live there chain smoked and there was a strong animal urine odour. His treatment neutralized the smell and we were confident that when we rebuilt the walls we wouldn't be dealing with any lingering smells!

I called Phantom Solutions the other day about a fruit fly problem at my home. Al & Myka were able to visit the same day, and inspect the problem. They were able to set traps, and give me further recommendations and today I've noticed a huge decline in activity! I beyond thrilled with how quickly and efficiently this problem is being resolved. Thank you Phantom!

Finding out your home has a pest problem is never a pleasant surprise, luckily Phantom Pest Solutions is here to help! After using them for my own problem I have recommended them to multiple of my clients, from ants to birds in the attic! Thank you so much for the professional service & I will continue to recommend your services!

Called Myka when we saw a rat in our back yard. She came the next day with poison feeders and gave us great advice on how to eliminate the vermin. Haven’t seen a rodent since. She came back in two weeks to check the feeders and gave a few more suggestions. I would recommend Myka to anyone with any type of rodent or unwanted visitors.

Outstanding service: done professionally, on time, for a good price. Everything was explained properly and agreed upon before the work being done. In my case, this was an investment for protecting new landscaping work done to restore the old one destroyed by pavement ants in the last years. I'll be using Phantom Pest Control again as needed. Highly recommended!

Amazing service!

Phantom team is very experienced and extremely professional and knowledgeable in pest control. Just with their first visit they were able to resolve the issue we had. I would highly recommend their services. Don't waste your time trying to do it on your own, call Phantom they will take care it 100%

Al came to carry out an ant treatment at my home. He was very professional and gave me a lot of advice about some rodent questions I had. He explained exactly what the ant treatment entailed and completed it in a very timely manner. Would not hesitate for a second to use his services again or to recommend him. Five Stars 🌟 🌟 🌟 🌟 🌟

Highly recommend.

If you are looking for exceptional results, premium customer service and value for money, look no further than Phantom Pest Control. Amirali goes above and beyond to ensure a pest-free environment with great service and prompt response. The anti-viral fogging has been well received as a key part of our COVID-19 Worksafe plan. 10/10 recommend to all.

Highly professional in all aspects of their job. Highly effective treatment. Highly recommend.

Phantom pest control is one of the best pest control companies that I worked with them. They are reliable with having a very good quality service. Al the owner/manager he knows what to do and what not to do; he also has a great personality and he answers to all of your questions. I recommend this company to anyone who needs a pest control service. John

We have had other pest control companies work for our building, but they all seemed to do the same, leave some food bait traps... periodically come back when called, and repeat. Phantom came and did an inspection, provided education, not only about options, but also providing feedback about good things about the building and things we were doing well, and/or can do ourselves. The main differenc... More

We have had other pest control companies work for our building, but they all seemed to do the same, leave some food bait traps... periodically come back when called, and repeat. Phantom came and did an inspection, provided education, not only about options, but also providing feedback about good things about the building and things we were doing well, and/or can do ourselves. The main difference maker for me, was they had a "prevention" plan, to locate and find potential entry points, not just treat after the fact. As a total pest control company, they provided other suggestions in a report, for considerations. You don't want to need them, but if I have pest control issues, I would call these folks again and recommend them as well. Less

Great service, punctual and good value, I highly recommend this company

Very professional guys I highly recommend them to anyone. They came the same day and took care of the business very well. The rates are amazing and the best out there. Do your self a favor and go to them.

Great professional customer service, would highly recommend phantom pest control to all my friends and family

Amir and his team are wonderful! I recently bought a heritage home that came with some unexpected guests. I had Amir and his team over and they put a plan into action right away. Let's just say their thoroughness and expertise worked amazingly! I highly recommend Phantom Pest Control Vancouver!

Excellent service was there the same day I needed my shop to be serviced. Won’t be calling anyone but then. Very professional. Mike was amazing to deal with. Very upfront and honest

Very accommodating when I got trapped overseas and kept service going and we were able to settle accounts when I returned .

Al and Mike were wonderful. Professional, thorough and really nice guys I felt my home was in good hands and they were able to clear Up a major mouse problem very quickly. Excellent communication skills and would recommend 100%!!!

After almost three months of being terrorized by, what in the end was just one mouse, Al and his team has made sure that I could rest easy. They made suggestions as to how to minimize the chances of more mice being reintroduced in the future and were a fountain of information. Phantom was prompt, professional, thorough and accommodating. I would recommend them to anyone who needs to manage an ong... More

After almost three months of being terrorized by, what in the end was just one mouse, Al and his team has made sure that I could rest easy. They made suggestions as to how to minimize the chances of more mice being reintroduced in the future and were a fountain of information. Phantom was prompt, professional, thorough and accommodating. I would recommend them to anyone who needs to manage an ongoing pest situation. Less

If I could give more than 5 stars for Phantom Pest Control I would. Al and his team took care of a major fruit fly infestation promptly and skillfully. They were friendly, professional, thorough, and kind. I will gladly recommend Phantom Pest Control. Thank you Al!

I called Phantom to address some flies and rodent issues. They did a full and careful inspection. Al and his colleague were the ultimate professionals, with a kind of diligence, care, knowledge, and passion that I consider exceptional. They looked at every inch of my house (inside and out) and got to the bottom of a fly problem very quickly. Also provided preventative advice and assurance regardi... More

I called Phantom to address some flies and rodent issues. They did a full and careful inspection. Al and his colleague were the ultimate professionals, with a kind of diligence, care, knowledge, and passion that I consider exceptional. They looked at every inch of my house (inside and out) and got to the bottom of a fly problem very quickly. Also provided preventative advice and assurance regarding rodents in the area. I will use these folks as my go-to for pest control forever. Wonderful small business. Very reasonable rates as well. Less

Al and his team were extremely professional, pleasant and informative. We had a small rodent issue and they provided 3 at-home visits, all on-time and thorough, yet time-efficient. Would highly recommend!

We have never given much thought to Pest Control in general as we have been in our home for over 30 years without issue, until we had a hornets nest in our attic. My wife noticed a faint scratching noise in the ceiling of our dining room. But what really got our attention was when we noticed that that something was burrowing through the gyproc and into our dining room. We called Phantom Pest Cont... More

We have never given much thought to Pest Control in general as we have been in our home for over 30 years without issue, until we had a hornets nest in our attic. My wife noticed a faint scratching noise in the ceiling of our dining room. But what really got our attention was when we noticed that that something was burrowing through the gyproc and into our dining room. We called Phantom Pest Control and technician Amirali showed up the same day we called. He was professional and effective. It was a warm summer day but without hesitation Amirali suited up went up into the attic and safely removed the huge Wasp Nest in our attic. He did it without any damage or danger to ourselves and our home. I highly recommend them for being professional, effective, good value! Less

Phantom Pest Control was so awesome! On time, super professional and got the job done quickly and thoroughly. I would highly recommend them to anyone.

We had a need for a treatment on an area rug recently and was referred to phantom pest control. Amerali was very responsive and highly professional in his dealings with us. Highly organized and prompt, the work was done in record time. I highly recommend this company. Five stars!

Very professional and most importantly, got the job done.

probably one of the most advanced and best pest-control company in B.C. We have been working with Phantom Pest Solution for almost 9 months, and they are just great. A special thanks to Al, his attitude and his work ethics made him a professional person in his career. Phantom Pest Solution deliver on his promises. highly recommended!

Very knowledgeable and professional. The Phantom team was easy to work with and throughout the process they kept educating me about the problem and solutions. I will highly recommend them to anyone looking for this type of service.

These guys are incredibly professional and incredibly knowledgeable. They were able to help me with an infestation that other companies were not able to solve for me. They worked fast and efficiently, as well as gave me amazing recommendations to how I can move forward pest free! Thank you guys so much! I will be recommending to everyone who needs the service!

These two were great. Totally trust them, very respectful and seemed to get the job done. I had no issues with them in our home and it was really a pleasure working with them!

I reached out to Al with Phantom Pest Solutions to eradicate both the cockroaches and mice that unfortunately came with an old rental unit I moved into and I’m so glad I did! The cockroaches (a superbug to our dismay) are now gone after treatment and we’re currently undergoing Phantom’s recommended anti-mice treatment that’s proving very promising so far. Both Al & Laura have been absolutely fant... More

I reached out to Al with Phantom Pest Solutions to eradicate both the cockroaches and mice that unfortunately came with an old rental unit I moved into and I’m so glad I did! The cockroaches (a superbug to our dismay) are now gone after treatment and we’re currently undergoing Phantom’s recommended anti-mice treatment that’s proving very promising so far. Both Al & Laura have been absolutely fantastic - friendly, professional, reliable, and honest. It’s obvious that they truly care about their clients and are determined to eradicate their client’s unwanted pests. I can’t thank them enough! Less

Al and his assistant Laura are very professional and they are very thorough and knowledgeable. I was so grateful that they took the time not only to help me and eradicate my pest issue, but they also provided me with amazing recommendations as to how I can keep my home pest free in the future. Al is very easily accessible and provides prompt service. it was evident that he went above and beyond f... More

Al and his assistant Laura are very professional and they are very thorough and knowledgeable. I was so grateful that they took the time not only to help me and eradicate my pest issue, but they also provided me with amazing recommendations as to how I can keep my home pest free in the future. Al is very easily accessible and provides prompt service. it was evident that he went above and beyond for me and my family, and treated us as his own. I would highly recommend them to every one and anyone that is experiencing any type of pest issue, the dynamic duo were a pleasure to work with, I hope I don't experience any more pest issues in the future, but if I do Al is the one I will be calling. Less

We noticed some univited visitors (big black flies and small flies) roaming around the house and wanted to deal with the problem ASAP. One of the first company that came up for pest control was Orkin. Assuming a bigger company would mean quality service and work... Wrong! Orkin dispatch assured someone from their local office would be in contact with me (still no call to date!). Narrowing down my... More

We noticed some univited visitors (big black flies and small flies) roaming around the house and wanted to deal with the problem ASAP. One of the first company that came up for pest control was Orkin. Assuming a bigger company would mean quality service and work... Wrong! Orkin dispatch assured someone from their local office would be in contact with me (still no call to date!). Narrowing down my search I came across Phantom Pest Solutions. I will be honest to say I was skeptical and unsure what service I would receive. I decided to call based on the 5 star reviews and testimonials. I spoke to Al and right away he was professional and asked many pertinent questions to narrow down the issue and possible solutions. I made an appointment and Al (and his assistant Laura) was at my house on time within the next 3 business days. Adhering to COVID 19 protocols Al and Laura wore masks and respected physically distancing throughout their work. As my pest issue appeared to come from the crawl space, Al conducted a full parameter inspection (interior and exterior) of my house. Al was very knowledgeable and was able to answer all my questions regarding cause and prevention. To make a long story short, Al located the source and was able to remove and treat the affected area with non toxic solutions. In additional, Al also made a couple recommendations to prevent other pests from potentially enter our home. The service was quick, effective and very professional! In just 24 hours we have noticed a significant improvement throughout the house. I would highly recommend Phantom Pest Solutions and will be contacting Al next year to make sure our home is pest free! Thank you! Less

I totally recommend this guys. I'm super happy with phantom solutions. I deal with Al regarding a bedbugs invasion at my home and they were: 1. The best price 2. The most professional: I didn't know how to handle my stuff and clothes and they guide me throughout. 3. Reliable and on time I hope I don't have to use your service again tho, hopefully no more bed bugs 🤞

Very professional and amazing customer service! Replied immediately to my requests and gave me an in depth and very knowledgeable break down of the problem, causes and solutions. I was quoted by 4 other companies and Phantoms was the best pricing by far. I would recommend them to anyone and will continue to only use them. They really helped me out when I needed them the most.

Al gives extraordinary service. He is incredibly knowledgeable, takes the time to educate us on whatever pest situation we have. We have used Al’s services to remove Mice, Rats, and now bedbugs. He always gets the job done.

Phantom Pest Solutions have been amazing. They are exceptionally professional and pleasant to work with. They have helped immensely with an aging parent's house. They have come twice with almost no notice so her unit could be treated when she was unexpectantly admitted to the hospital. They are also the kind of people and company that I would trust to do follow treatments while she was at home. O... More

Phantom Pest Solutions have been amazing. They are exceptionally professional and pleasant to work with. They have helped immensely with an aging parent's house. They have come twice with almost no notice so her unit could be treated when she was unexpectantly admitted to the hospital. They are also the kind of people and company that I would trust to do follow treatments while she was at home. Our family is very grateful for the work they have done. Less

Great service from Al! Very responsive and professional at affordable prices. I’ll happily use Phantom Pest again in the future.

Al is very professional and patiently explained logics of mouse behavior and methods of getting rid of them. clean and vacuumed the corner and concealed areas, sealed all the gaps and cracks, outcome is absolutely satisfied , now i can live in my home without any concerns of hygienic hazards.

Extremely satisfied with the service! I was moving into a new condo that’d been vacant for a number of months and was concerned about bugs in the place so I decided to contact Phantom Pest control to have an extermination done. The tech was very informative, on time, and efficient. Within 20 minutes he had sprayed the entire condo and 4 hours later I was told it was safe to enter again! Definitel... More

Extremely satisfied with the service! I was moving into a new condo that’d been vacant for a number of months and was concerned about bugs in the place so I decided to contact Phantom Pest control to have an extermination done. The tech was very informative, on time, and efficient. Within 20 minutes he had sprayed the entire condo and 4 hours later I was told it was safe to enter again! Definitely gonna do this again any time I move into a new place.. Heck, for the price maybe even once a year! Less

Amazing Service! They always go over and above!!

They resolved the problem we had with squirrels on our attic perfectly! First they made a one way outlet (so the squirrels could go out but not in) and when we were sure there were no live creatures on our attic anymore they closed it up. Very happy with how they did it!

I found Amir to be very professional and patient with all my questions. He explained everything that he was doing and what to expect afterwards. We will definitely be repeat customers ! Highly recommended ⭐️⭐️⭐️⭐️⭐️

I've been using Al for my pest control needs for a few years now and every time he exceeds my expectations! Al and his team do top quality work and stand behind it. He's very easy to communicate with, is always on time and provides excellent customer service.

I’m so glad to have found Al to help us with our mice problem. He’s professional, knowledgeable, and very hands on.

Phantom Pest Solutions have sure surpassed every expectation we had in pest control service. Al, is so hand on and personal and professional in the way he conducts his business but more importantly takes his work very serious, understanding that a pest issue can be daunting for some clients. He communicates very effectively and promptly and his workmanship is very professional and discreet. He ca... More

Phantom Pest Solutions have sure surpassed every expectation we had in pest control service. Al, is so hand on and personal and professional in the way he conducts his business but more importantly takes his work very serious, understanding that a pest issue can be daunting for some clients. He communicates very effectively and promptly and his workmanship is very professional and discreet. He came on the job after we were previously working with another company and honestly night and day is not even a fair comparison as Phantom's pest control services are leagues ahead. He is like a special forces due against menacing pests, they take them out or make sure they are relocated as and if needed. You will have peace of mind that he is on it and will take care of matters and never rest until he has the final solution. Less

I was blown away by Al's professionalism and knowledge. He made our reno project pest proof gave us great advice on how to prevent further problems. He also set up traps in our house strategically to help catch a rodent that had made it's way in, which was caught within a day. First class service and very friendly and courteous. I would highly recommend this business.

Great service!! Al is a great guy and hes very professional, I will for sure use his company in the future

To put in in a nut shell this company has gone above and beyond in friendly, knowledgeable service that was carried out in eliminating my pest problem. I felt very comfortable in knowing that the service tech was well educated in pest identification and elimination along with best practices I could do going forward. I would in a heart beat call this company in the future if the need ever arises... More

To put in in a nut shell this company has gone above and beyond in friendly, knowledgeable service that was carried out in eliminating my pest problem. I felt very comfortable in knowing that the service tech was well educated in pest identification and elimination along with best practices I could do going forward. I would in a heart beat call this company in the future if the need ever arises, "a Top Gun in pest control" & service quality. Mr. D Less

We have worked with Al on multiple jobs and I am always impressed with how he treats his clients. Very professional, knowledgeable and communicative. Would highly recommend!

Highly professional and very knowledgeable in dealing with pest problems. Has offered important suggestions and solutions to pest proofing our residence. They are a true pleasure to deal with, responsive and ready to answer any question. Five star plus!

Very positive experience dealing with this company. They responded immediately when I called and made accomodations to be available for a site visit the next day. Al (the owner) conducted himself extremely professionally, was very knowledgeable regarding pest control and explained what he was doing and looking for as he completed the inspection. I cant reccommend this company highly enough if yo... More

Very positive experience dealing with this company. They responded immediately when I called and made accomodations to be available for a site visit the next day. Al (the owner) conducted himself extremely professionally, was very knowledgeable regarding pest control and explained what he was doing and looking for as he completed the inspection. I cant reccommend this company highly enough if you're looking to address a pest issue you're experiencing. 5 Star service! Less

Dealing with an unpleasant situations with pests can be difficult. Al provided superior service alleviating worry, stress and concern for the job getting done. I would highly recommend this company to anyone who requires this type of service. Their ability to put you at ease, explain their process and most importantly, follow through with what they promised to do is what sets them above many s... More

Dealing with an unpleasant situations with pests can be difficult. Al provided superior service alleviating worry, stress and concern for the job getting done. I would highly recommend this company to anyone who requires this type of service. Their ability to put you at ease, explain their process and most importantly, follow through with what they promised to do is what sets them above many service providers today. Less

We used their service in the past 2 years 3 times. Wasps,rats,mice. Amir did a great service, attended in a short time after call, did follow ups and ensured the work was done properly.Very professional, respectful and well mannered.Highly recommend this company.

I can’t say enough about him. He really knows his stuff and takes pride in helping people solve their pest problem. He could easily just set traps and leave but I appreciate his willingness to empower through the sharing of knowledge. I literally carry his business cards with me so I can refer people to him. No question, this is the guy you need.

We manage multiple properties throughout Vancouver. When there is a pest problem we don’t hesitate to reach out to Al and his team. Excellent service, knowledgable, and best of al he gets us the results we need. 5 star!!

Great work, very responsive and communicative. We’re a largely outdoor operation and pests are part of everyday life but they need to be managed when they find their way indoors. I gave Phantom a list of the issues and they went to work. A month later we were certified pest free, a requirement by Transport Canada in our industry. Thank you Phantom!

Responsive, good rates and great value!

I had the unpleasant guests move into my yard .Not knowing the ways of rodents I was delighted to meet Al.Al was so patient listening to me ask him every question you could think of..He stayed and did an extermilly extension inspection.Making sure I was happy.If you're looking for someone who is patient punctual reliable Al is the only person to call guaranteed

Al is such a great person to deal with! He always shows up on time, is very thorough, professional and friendly. He takes the time to show and explain any issues. We have recommended him to our friends and family and will continue to do so. Thanks for all your help, Al!

Al has been great to work with. We've had a very difficult pest problem to deal with and he has been very knowledgable, answers all our questions, and overall does an excellent job communicating with his clients. I highly recommend Al for any of your pest control needs.

High quality service! Al was a gem to deal with. He was punctual, honest, quick, and very polite. The fact that their vehicles don't scream pest control is a definite plus as well.

Amir was great to deal with, he was punctual and got the job done quickly. He gave us all the information we needed to prepare our house for the best possible outcome and the reatment has worked great!

Al was professional and helpful. He was able to eradicate my bug problem within a few days. He arrived on time when he said and followed up after the treatment. I would recommend this company and would call him again! Joseph Sung

We called Al from Phantom Pest Solutions to take care of a silver fish issue at one of are apartment blocks, we spotted a few in one of the vacant units and called him late on a Friday night and he came after hours where others would not! This is not the first time we’ve called upon him, we had an issue with a new tenant that moved in and brought cockroaches from his previous apartment, we called... More

We called Al from Phantom Pest Solutions to take care of a silver fish issue at one of are apartment blocks, we spotted a few in one of the vacant units and called him late on a Friday night and he came after hours where others would not! This is not the first time we’ve called upon him, we had an issue with a new tenant that moved in and brought cockroaches from his previous apartment, we called him for this issue as well and he took care of the problem, no cockroaches ever since he treated the building! Best service and value around the greater Vancouver area for sure, he’s definitely are go to pest guy when we have an issue at any of are rental properties!! Less

Al is the best! We have had quite a rodent problem over the past few months and he has been absolutely wonderful to work with. He's very punctual, a great communicator and really pleasant to be around. He is knowledgeable thorough in his work and willing to go the extra mile. I highly recommend him and Phantom Pest Control.

I had issues with fruit flies in my home and I had trouble dealing with them on my own. Thanks to Al at Phantom Pest Solutions, my fruit fly issue has been resolved. Al did a wonderful job at taking the time to inspect my home in order to find a solution to the route of the problem. He is very knowledgeable and kind and went far beyond my expectations. I would highly recommend Phantom Pest Soluti... More

I had issues with fruit flies in my home and I had trouble dealing with them on my own. Thanks to Al at Phantom Pest Solutions, my fruit fly issue has been resolved. Al did a wonderful job at taking the time to inspect my home in order to find a solution to the route of the problem. He is very knowledgeable and kind and went far beyond my expectations. I would highly recommend Phantom Pest Solutions to everyone as I had a great experience with them! Less

Al has been amazing, he is kind and knowledgable, consistant with following up on us.