The reviews highlight a consistently exceptional customer experience, emphasizing knowledgeable and friendly staff who provide personalized service. Customers appreciate the thorough testing, clear communication, and effective solutions for hearing-related needs. There are no notable cons mentioned in the reviews.
5
May 09, 2025
Jessica and Amanda are truly a dynamic duo -- professional, efficient, responsive, compassionate and excellent listeners. It's rare to find their kind...
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Jessica and Amanda are truly a dynamic duo -- professional, efficient, responsive, compassionate and excellent listeners. It's rare to find their kind of customer service that exercises integrity and sincere patient advocacy.
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5
May 07, 2025
I loved the knowledgeable people who work there. Very helpful and caring.
5
May 01, 2025
Great service and wonderful attitude. Jessica is very knowledgeable and her staff is on point. Great job!
5
Apr 30, 2025
Jessica & Amanda both a privilege to work with. Very experienced!
5
Apr 28, 2025
Advanced Instruments in Napa have always been exceptional to my Dad.Great people.
5
Apr 25, 2025
From start to finish, Jessica made my hearing test a comfortable and easy process. Her professionalism and genuine care really stood out, and I’m grat...
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From start to finish, Jessica made my hearing test a comfortable and easy process. Her professionalism and genuine care really stood out, and I’m grateful for the thoughtful service I received.
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5
Apr 11, 2025
Very professional. I’m not one who is really tech savvy but her demonstration and explanations on the use of my new hearing aids was excellent! So gr...
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Very professional. I’m not one who is really tech savvy but her demonstration and explanations on the use of my new hearing aids was excellent! So grateful for her expertise in getting me the perfect hearing aids.
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5
Apr 11, 2025
I’ve been a client of Geoff Caulkin for about 25 years. Geoff knows his business and has always treated me on a friendly, professional and personal le...
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I’ve been a client of Geoff Caulkin for about 25 years. Geoff knows his business and has always treated me on a friendly, professional and personal level. He doesn’t rush his appointments and takes time with each client. He is also very good for conversation on other matters. I will truly miss him when he retires.
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