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5.00
97 reviews
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AI Summary
The reviews highlight a consistently exceptional customer experience, emphasizing knowledgeable and friendly staff who provide personalized service. Customers appreciate the thorough testing, clear communication, and effective solutions for hearing-related needs. There are no notable cons mentioned in the reviews.
5
Jessica and Amanda are truly a dynamic duo -- professional, efficient, responsive, compassionate and excellent listeners. It's rare to find their kind... More
Jessica and Amanda are truly a dynamic duo -- professional, efficient, responsive, compassionate and excellent listeners. It's rare to find their kind of customer service that exercises integrity and sincere patient advocacy. Less
5
I loved the knowledgeable people who work there. Very helpful and caring.
5
Great service and wonderful attitude. Jessica is very knowledgeable and her staff is on point. Great job!
5
Jessica & Amanda both a privilege to work with. Very experienced!
5
Advanced Instruments in Napa have always been exceptional to my Dad.Great people.
5
From start to finish, Jessica made my hearing test a comfortable and easy process. Her professionalism and genuine care really stood out, and I’m grat... More
From start to finish, Jessica made my hearing test a comfortable and easy process. Her professionalism and genuine care really stood out, and I’m grateful for the thoughtful service I received. Less
5
Very professional. I’m not one who is really tech savvy but her demonstration and explanations on the use of my new hearing aids was excellent! So gr... More
Very professional. I’m not one who is really tech savvy but her demonstration and explanations on the use of my new hearing aids was excellent! So grateful for her expertise in getting me the perfect hearing aids. Less
5
I’ve been a client of Geoff Caulkin for about 25 years. Geoff knows his business and has always treated me on a friendly, professional and personal le... More
I’ve been a client of Geoff Caulkin for about 25 years. Geoff knows his business and has always treated me on a friendly, professional and personal level. He doesn’t rush his appointments and takes time with each client. He is also very good for conversation on other matters. I will truly miss him when he retires. Less