M&M Garage Doors
2024-09-24T13:00:15.457Z
My experience with this company was overwhelmingly poor. I strongly advise you to consider other options before making a purchase with them. The salesman was excellent and had me convinced from the moment we spoke. They took a down payment of $6,000 and assured me that delivery and installation would occur within six weeks. This timeline was agreeable; however, after six weeks had passed, I reached out to inquire about the status. The woman who answered my call merely said, "We'll call you when they arrive," showing no effort to check on my order.
After waiting an additional week—now over seven weeks since my deposit—I emailed and called again. The woman whom answered then mentioned that a manager would reach out to me.
When the manager called, he informed me that M&M Garage Doors had collected my money but never actually placed the order with the manufacturer. He then indicated that it would take another six weeks for the doors to be made.
Ultimately, it took four months for the entirety of this situation to resolve, with no apology or discount offered for the inconvenience.
I am certain there are more reliable and professional companies out there that can fulfill their promises. I deeply regret choosing M&M Garage Doors.
Even though they showed no concern with their mistake on not ordering my doors for an extra 7 weeks, the company still had their marketing department call me and request to take photos of my new garage doors for future advertising. I quickly declined due to their absolute disregard for my time.
My experience with this company was overwhelmingly poor. I strongly advise you to consider other options before making a purchase with them. The sales... More