based on 58 reviews
Erik was great, and accomplished the work quickly and with expertise! Thank you!
This was my second engagement with Action Electric. Very competent and professional. A great team. They are welcome back on my property anytime.
Ken was great to work with. Appreciate the help! Would definitely use them again.
We have been working with Action Electric for a long while, and their service has been nothing short of exceptional. Their professionalism, punctuality, and attention to detail make them stand out in the industry. Every job they handle is completed with precision, and they consistently go above and beyond to ensure that everything is done safely and efficiently. Communication with their team is ... More
We have been working with Action Electric for a long while, and their service has been nothing short of exceptional. Their professionalism, punctuality, and attention to detail make them stand out in the industry. Every job they handle is completed with precision, and they consistently go above and beyond to ensure that everything is done safely and efficiently. Communication with their team is seamless, and they are always ready to accommodate any specific needs or last-minute changes. The quality of their work speaks for itself, and we’ve received nothing but positive feedback from our clients about their installations. We highly recommend Action Electric for any electrical work and look forward to continuing our partnership with them. Their expertise and commitment to excellence make them a valuable asset to any project. Less
Wonderful guys and quick, prompt attention to fix my electrical needs. Blessings
On time, on task, pleasant worker. Our go-to electricians for home maintenance. 😊
Great company. I needed a new 30 watt breaker for my hot water tank. They were very quick and did an excellent job! Thank you.
Thank you Action Electric! I gave them a call this morning about an old install and wanted to know if it could be accommodated to fit a new electric kiln. The staff was very helpful and informative.... More
Thank you Action Electric! I gave them a call this morning about an old install and wanted to know if it could be accommodated to fit a new electric kiln. The staff was very helpful and informative. Less
Action completed a new power panel, rough in, and trim for my 490 sqft addition. They were reasonably priced and their estimate/bid paperwork was beautiful. It made signing the contract easy because the statement of work was very clear. The electrical work done blended in well with the existing house, no wierd sub-panels or odd junction boxes. Crews came on time and worked hard. Very easy to talk... More
Action completed a new power panel, rough in, and trim for my 490 sqft addition. They were reasonably priced and their estimate/bid paperwork was beautiful. It made signing the contract easy because the statement of work was very clear. The electrical work done blended in well with the existing house, no wierd sub-panels or odd junction boxes. Crews came on time and worked hard. Very easy to talk to while on-site. Work was clean and professional from panel to finished lights. Less
Contractor here, and this is who I choose to send my customers to for panel replacements and other permitted electrical needs. Owner and his son do great work and don't prey on people with high prices. Don't be afraid to give them a call! Please do be patient with them as good electricians are always busy.... More
Contractor here, and this is who I choose to send my customers to for panel replacements and other permitted electrical needs. Owner and his son do great work and don't prey on people with high prices. Don't be afraid to give them a call! Please do be patient with them as good electricians are always busy. Less
We called at 9:30 am, Eric was on-site at noon, and repairs completed by 1:00. Very capable, knowledgeable and pleasant electrician. We'll call Action should we need any future electrical services!... More
We called at 9:30 am, Eric was on-site at noon, and repairs completed by 1:00. Very capable, knowledgeable and pleasant electrician. We'll call Action should we need any future electrical services! Less
Very helpful and professional. I will definitely continue to use there services in the future.
Had them come out and do some electrical work on a house that we were in the process of selling. They were extremely prompt, they were able to get to it in just a few days. They quoted me originally without even seeing the work and were pretty spot on. The electrician who came out was professional and did a great job, I wish I could remember his name. Anyway great company, would use them again an... More
Had them come out and do some electrical work on a house that we were in the process of selling. They were extremely prompt, they were able to get to it in just a few days. They quoted me originally without even seeing the work and were pretty spot on. The electrician who came out was professional and did a great job, I wish I could remember his name. Anyway great company, would use them again and highly recommend. Less
Great customer care. Offered information over the phone which helped in making a decision. Asked good questions and cared about our project. We didn't use because they helped vet out our solution over the phone which is honest and respectable.... More
Great customer care. Offered information over the phone which helped in making a decision. Asked good questions and cared about our project. We didn't use because they helped vet out our solution over the phone which is honest and respectable. Less
Thurston Electric was outstanding. After calling around to a few other companies this one stood out completely. They immediately came out the same day and were able to diagnose and fix my issue practically over the phone and confirm that it was the issue upon arrival. Their prices were reasonable and the electrician was very friendly and patient with us. I will 100% be using them in the future!... More
Thurston Electric was outstanding. After calling around to a few other companies this one stood out completely. They immediately came out the same day and were able to diagnose and fix my issue practically over the phone and confirm that it was the issue upon arrival. Their prices were reasonable and the electrician was very friendly and patient with us. I will 100% be using them in the future! Less
There service and are able to work with you. There was a plan to install an outlet outside and it wasn’t working very well. Before they got started we had to rethink how we are going to do it. They were patient with us. We found a solution and follow through with it.... More
There service and are able to work with you. There was a plan to install an outlet outside and it wasn’t working very well. Before they got started we had to rethink how we are going to do it. They were patient with us. We found a solution and follow through with it. Less
We returned from an extended vacation on a Sunday to a dark front yard and a large part of our home without electricity. After checking all the logical things that could be wrong,we "slept on it". On Monday morning we phoned Action (formerly Thurston) Electric, and that afternoon Erik Peterson came to diagnose the problem. A smart, well informed and clearthinking person. He did the trouble-shooti... More
We returned from an extended vacation on a Sunday to a dark front yard and a large part of our home without electricity. After checking all the logical things that could be wrong,we "slept on it". On Monday morning we phoned Action (formerly Thurston) Electric, and that afternoon Erik Peterson came to diagnose the problem. A smart, well informed and clearthinking person. He did the trouble-shooting, found the issue and only charged us for an hour. Great service. Nice guy. Less
Very poor workmanship. The workman told me that there would be no problem installing fan so I left for an appointment. When I returned, there was a half legible note of apology and a horrific mess to my bathroom ceiling that I had to pay another party $300 to repair. I’ve written to complain and offered to pay all but $100 (and did so) but they now have the nerve to bill me for the remaining $100... More
Very poor workmanship. The workman told me that there would be no problem installing fan so I left for an appointment. When I returned, there was a half legible note of apology and a horrific mess to my bathroom ceiling that I had to pay another party $300 to repair. I’ve written to complain and offered to pay all but $100 (and did so) but they now have the nerve to bill me for the remaining $100. I told them I would write them a bad review if they insisted on billing me for the full $580, so here it is. Less
I called over a week ago to schedule having our hot tub reconnected since we got a new one. The gentleman on the phone put me on hold and then came back to give me a quote of $149.00 per hour. Told him exalt what we needed. Then they show up for apt. Not prepared at all, said the work order was not correct whoever I spoke to, had the name right but then the amount act from $149.00 to over $500-... More
I called over a week ago to schedule having our hot tub reconnected since we got a new one. The gentleman on the phone put me on hold and then came back to give me a quote of $149.00 per hour. Told him exalt what we needed. Then they show up for apt. Not prepared at all, said the work order was not correct whoever I spoke to, had the name right but then the amount act from $149.00 to over $500-600...... when I called the office the guy apologized said he had no idea who I talked to etc...I will NEVER use them and complaint filed. I called them because they are suppose to be the professionals, but not into bait and switch. The guy when he arrived said " are you hoping to getting the hot tub connected today"? I wanted to say NO, I just called to have you look at it lol.... SORRY NOT MY VIEW OF GOOD CUSTOMER SERVICE, and they had no idea who I talked to on the phone..... sad Less
I like the personnel, also they seem to be able to do the amazing, and do it quicker and better than I've seen with other contracting firms.
Very professional and the end result was more than I expected! Good job. Thank You!
Eric came out this morning and replaced a GFCI for us and discussed future plans for projects we want done around our property. Eric was very helpful and very nice we appreciated his knowledge and excellent customer service. A+++ Can’t wait for him to get started on the other projects!... More
Eric came out this morning and replaced a GFCI for us and discussed future plans for projects we want done around our property. Eric was very helpful and very nice we appreciated his knowledge and excellent customer service. A+++ Can’t wait for him to get started on the other projects! Less
Great work done by nice people.
Platt set a lien on my project because they never paid their material bill. Their electrical workmanship was the worst part of the project. Had to redo or finish their work.... More
Platt set a lien on my project because they never paid their material bill. Their electrical workmanship was the worst part of the project. Had to redo or finish their work. Less
Made the appointment they never showed up and would not call me back.
Excellent. Great technician Eric who got right to the issue and solved it
Got a new panel installed. Guys were in and out. Clean and very reasonable price.
Ryan delivered and got up back up and running. That is what happened from Stein on August 9th. Thanks again.
We were under contract in selling our home and needed a couple simple things done by a professional. Two guys came out, one being an apprentice, and they worked efficiently and got the job done in just under 45 minutes. After they walked out the door I looked more closely at the work order/bill and noticed that they wrotr down that they were there for an hour and a half. I would have understood t... More
We were under contract in selling our home and needed a couple simple things done by a professional. Two guys came out, one being an apprentice, and they worked efficiently and got the job done in just under 45 minutes. After they walked out the door I looked more closely at the work order/bill and noticed that they wrotr down that they were there for an hour and a half. I would have understood that seeing as there were two of them BUT they charged me for both of them being there for 1.5 hours at each of their individual rates. You see they had me write a check on the spot. I immediately called the office and spoke with the office lady and at that time it still had not even been an hour and they were already gone. I understood that there was probably a minimum bill time of an hour. I was correct, and she said when the men got in she would hold the check and talk to them and I could write a new one, she would call me. She never did. I called several times in the next few days and weekend and kept getting the wring around by both her and the manager, and I believe the owner. They cashed my check and never once called me back as they kept saying another person would give me a call. This company admitted they did wrong but still owe me $130 over charge. Less
"I JUST WANT TO LET EVERYBODY KNOW AND ALSO I HIGHLY RECOMMEND THIS COMPANY TO ANYONE THEY DID A WONDERFUL JOB, ALSO THEY WERE ON TIME AND REAL RESPECTFUL AND FAST WITH THIR WORK. I WILL USE THIS COMPANY AGAIN .... More
"I JUST WANT TO LET EVERYBODY KNOW AND ALSO I HIGHLY RECOMMEND THIS COMPANY TO ANYONE THEY DID A WONDERFUL JOB, ALSO THEY WERE ON TIME AND REAL RESPECTFUL AND FAST WITH THIR WORK. I WILL USE THIS COMPANY AGAIN . Less
Rusty did a great job putting in an exterior outlet and also took the time to answer my questions and concerns. He was on-time, efficient and professional. I would definitely recommend Thurston Electric.... More
Rusty did a great job putting in an exterior outlet and also took the time to answer my questions and concerns. He was on-time, efficient and professional. I would definitely recommend Thurston Electric. Less
These guys do good work.
Rusty with Thurston Electric installed 3 receptacles for me, his bid was detailed, and he was able to fit me in quickly and stayed within budget. I will do business with them again!... More
Rusty with Thurston Electric installed 3 receptacles for me, his bid was detailed, and he was able to fit me in quickly and stayed within budget. I will do business with them again! Less
From the first time I met Rusty at Thurston Electric, I knew I had hired the right company. He is efficient, works smart, explains things well so my non-electrical brain can grasp the situation. We’ve done a full upgrade on one property and are working on another which has been a greater challenge than first anticipated. With poise and determination, Rusty has resolved those matters on schedule. ... More
From the first time I met Rusty at Thurston Electric, I knew I had hired the right company. He is efficient, works smart, explains things well so my non-electrical brain can grasp the situation. We’ve done a full upgrade on one property and are working on another which has been a greater challenge than first anticipated. With poise and determination, Rusty has resolved those matters on schedule. Inspections on permitted items have always passed. We’re looking forward to hiring Thurston Electric again for our third property soon. Less
I spoke with a very helpful gentleman who walked me thru finding and testing a gfi outlet. My outdoor outlet was restored without any expense! What a great guy!... More
I spoke with a very helpful gentleman who walked me thru finding and testing a gfi outlet. My outdoor outlet was restored without any expense! What a great guy! Less
Great customer service! They always answered the phone when I called and were able to schedule an electrician to come give a bid that same week. When the electrician, Rusty, came be evaluated the project, gave a bid, and asked if we wanted it done that day. We were expecting to have to wait multiple days for a bid, then a couple weeks longer to actually schedule the work to be done, so of course ... More
Great customer service! They always answered the phone when I called and were able to schedule an electrician to come give a bid that same week. When the electrician, Rusty, came be evaluated the project, gave a bid, and asked if we wanted it done that day. We were expecting to have to wait multiple days for a bid, then a couple weeks longer to actually schedule the work to be done, so of course we did yes to getting it done that same day! 8 hours later we had 4 new ceiling fixtures and all new wiring to connect those new ceiling fixtures to light switches. Thurston Electric LLC = 5 Stars. Rusty the Electrician = 5 Stars. Less
Thurston Electric recently replaced 3 exterior security lights and an interior ceiling light for me. Rusty, the electrician, gave me excellent advice about the different features of exterior lights, and the lights I then chose are doing exactly what I wanted. Rusty also noticed that the new ceiling light I had chosen wouldn’t cover marks left by the old light, and he suggested adding a medallio... More
Thurston Electric recently replaced 3 exterior security lights and an interior ceiling light for me. Rusty, the electrician, gave me excellent advice about the different features of exterior lights, and the lights I then chose are doing exactly what I wanted. Rusty also noticed that the new ceiling light I had chosen wouldn’t cover marks left by the old light, and he suggested adding a medallion, which looks perfect. I will absolutely call Thurston Electric (and request Rusty) for my future electrical needs. Less
What a waste of time. Had Rusty out for a bid on electric to my new shop. The entire time he kept saying"this is going to be expensive" and would have to go through our driveway. Mean while other electrician have stated that they can run it through our house. Also said that the quote would be in 24 hours. A week later, still nothing. If they don't want the job don't show up! Never again!... More
What a waste of time. Had Rusty out for a bid on electric to my new shop. The entire time he kept saying"this is going to be expensive" and would have to go through our driveway. Mean while other electrician have stated that they can run it through our house. Also said that the quote would be in 24 hours. A week later, still nothing. If they don't want the job don't show up! Never again! Less
Rusty came out to move an outlet in the kitchen for me. He was courteous, quick and did a great job. Easy to schedule and will definitely use them again.... More
Rusty came out to move an outlet in the kitchen for me. He was courteous, quick and did a great job. Easy to schedule and will definitely use them again. Less
JD was awesome, extremely knowledgable and friendly. He performed the work that needed to be done and I am very satisfied.
Excellent! Got a hold of them instantly and scheduled an estimate for 3 days later. JD did my estimate, Gloriann handled all the scheduling, and JD and Trevor came back within a week to do the project start to finish over two days. Reliable, quick to communicate, and the job is done as expected. Will work with them again. (Full under-cabinet lighting in my kitchen on a new Dimmer Switch, also sch... More
Excellent! Got a hold of them instantly and scheduled an estimate for 3 days later. JD did my estimate, Gloriann handled all the scheduling, and JD and Trevor came back within a week to do the project start to finish over two days. Reliable, quick to communicate, and the job is done as expected. Will work with them again. (Full under-cabinet lighting in my kitchen on a new Dimmer Switch, also scheduled 3 more projects with them over the next few months) Less
Thurston Electric has always done a great job at a fair price for me. I highly recommend them for any size job. Top Notch
Update: 1.2.2019 4 stars Dave came out and fixed a wiring issue same day... Great response time. Great customer service! You've earned a few stars back. Keep up the customer communication and commitment to service! Update: Spring 2017 1 star Had Thurston Electric tech out to the home for a bid on various projects. The electrician took notes and was there for over an hour. Left with contact... More
Update: 1.2.2019 4 stars Dave came out and fixed a wiring issue same day... Great response time. Great customer service! You've earned a few stars back. Keep up the customer communication and commitment to service! Update: Spring 2017 1 star Had Thurston Electric tech out to the home for a bid on various projects. The electrician took notes and was there for over an hour. Left with contact info to send a bid. The bid NEVER came. We called to check on the process and was told the bid would be over soon. The bid never came. Not good follow up. Thurston Electric does good work IF they show up. OCT. 2016 4 stars Used Thurston Electric for a bathroom remodel. Edward was the electrician, and did a great job for us. Work was done right, fast, and for a fair price. We will use TE again. Less
Had them to my home, they couldn't keep appointments, the job has been left unfinished, streched out over months when it was only supposed to take a couple weeks. When they couldn't show up they never called to let me know so I sat around waiting. They had four different electricians in the house over the job and it still is incomplete, won't pass inspection, and I have tripping breakers. When I ... More
Had them to my home, they couldn't keep appointments, the job has been left unfinished, streched out over months when it was only supposed to take a couple weeks. When they couldn't show up they never called to let me know so I sat around waiting. They had four different electricians in the house over the job and it still is incomplete, won't pass inspection, and I have tripping breakers. When I call in to complain no one will take responsibilty for the piss poor serverice. Ken (owner) was rude on the phone and passed me off to April ( Secretary) who has no clue what's going on or how to return phone calls. On top of all this I find them to be far over priced and overall unhelpful and I would never use them again and I pray no one else will. I personally will be doing everything within my personal, physical, and social media abilities to boycot this joke of a business until there is a resolution. Less
Worked with Thurston else. on my last project and they preformed great and there crew worked hard and completed their scope of work on time.
I was a site superintendent at the American Eagle Outfitters at Capital Mall Thurston electric was our subcontractor for low voltage and electrical needs I cannot express highly enough for the knowledge, craftsmanship, and professionalism that they brought to the table I would highly recommend them to anyone who needs any type of electrical service... More
I was a site superintendent at the American Eagle Outfitters at Capital Mall Thurston electric was our subcontractor for low voltage and electrical needs I cannot express highly enough for the knowledge, craftsmanship, and professionalism that they brought to the table I would highly recommend them to anyone who needs any type of electrical service Less
As a Construction Superintendent for near 30 years, only a few of my sub contractors have stood out and apart from the masses. Thurston Electric is definitely one of the best I've had the pleasure to work with. The entire team in the Office, to the field guys, these guys have it together! Easy to work with, polite, consciences, professional and Fair! All becoming rare traits! When things go bad w... More
As a Construction Superintendent for near 30 years, only a few of my sub contractors have stood out and apart from the masses. Thurston Electric is definitely one of the best I've had the pleasure to work with. The entire team in the Office, to the field guys, these guys have it together! Easy to work with, polite, consciences, professional and Fair! All becoming rare traits! When things go bad with the project schedule as they occasionally do. Thurston Elect was willing to do whatever it took to keep my project on track with their work, working odd hours or part days or whatever it took to keep things moving forward! I only wish More Contractors were as understanding and attentive as they have proved to be! Very appreciated! I look forward to more work with this team in the future without question! Thank you Thurston Electric! Best Regards! JK Corstone Contractors Less
We had them install a 240V service to our garage for an electric car, and spiff up the wiring in our garage. They were easy to work with, arrived on time, did what we asked, and charged us a fair price. Just what you want from a locally-owned company.... More
We had them install a 240V service to our garage for an electric car, and spiff up the wiring in our garage. They were easy to work with, arrived on time, did what we asked, and charged us a fair price. Just what you want from a locally-owned company. Less
Great customer service. Very reasonable fees. The work was done exactly per the bid, even though we ran into some unforeseen impedances and delays. The electrician (Keith) was friendly, polite and very competent. I enjoyed all aspects of the transaction. A much better experience than with a close competitor.... More
Great customer service. Very reasonable fees. The work was done exactly per the bid, even though we ran into some unforeseen impedances and delays. The electrician (Keith) was friendly, polite and very competent. I enjoyed all aspects of the transaction. A much better experience than with a close competitor. Less
They are incredible professional and knowledgable about about knob and tube homes. I plan to use them for future electrical work .
I had Action Electric redo my panel an other wiring. There service was above and beyond what I expected. Very professional installation, I could not be down for long and they complied with my time frame. I would recommend them for any electrical job. Tom Shuler... More
I had Action Electric redo my panel an other wiring. There service was above and beyond what I expected. Very professional installation, I could not be down for long and they complied with my time frame. I would recommend them for any electrical job. Tom Shuler Less