based on 601 reviews
Fast, honest, friendly, and fair. This should be your first stop when looking for residential garage door service. Eric and his partner were so knowledgeable and informative and not pushy when offering upgrades.... More
Fast, honest, friendly, and fair. This should be your first stop when looking for residential garage door service. Eric and his partner were so knowledgeable and informative and not pushy when offering upgrades. Less
MasterCraft Garage Door Service was quick to respond friendly and completed job in a timely and professional manner. Great company
They were able to come same day I called! They even offered to come earlier since they were running ahead of schedule. Fixed my garage door within an hour. Very happy with the service and will call mastercraft garage door service in the future!... More
They were able to come same day I called! They even offered to come earlier since they were running ahead of schedule. Fixed my garage door within an hour. Very happy with the service and will call mastercraft garage door service in the future! Less
Eric arrived on time and was friendly and went above and beyond in determining what was causing the problem. He balanced the door, greased the rails and did everything that could be done to alleviate the problem. He also advised me that if the problem happened again he would come out and replace the entire unit. Great customer service. This company is tremendous. Answers calls quickly an... More
Eric arrived on time and was friendly and went above and beyond in determining what was causing the problem. He balanced the door, greased the rails and did everything that could be done to alleviate the problem. He also advised me that if the problem happened again he would come out and replace the entire unit. Great customer service. This company is tremendous. Answers calls quickly and does everything to accommodate their customers. Less
Fast and super friendly technician. Knowledgeable and experienced as well. I highly recommend using Mastercraft Garage Doors
Eric was honest, timely, and reliable. Would highly recommend.
Benjamin was very personable and friendly. He explained well what his visit was all about. Pointed great suggestions for further maintenance of the garage door. I appreciate that a lot. Member of a great staff. Will contact them again.... More
Benjamin was very personable and friendly. He explained well what his visit was all about. Pointed great suggestions for further maintenance of the garage door. I appreciate that a lot. Member of a great staff. Will contact them again. Less
Emergency service response in less than 4 hours. Absolutely stellar.
My 19-year-old garage door opener needed to be replaced. I've used MasterCraft in the past for minor repairs/maintenance and have always received terrific customer service.Eric was my technician and he was excellent. He arrived about 30 minutes into the 2-hour arrival window, so right on time. I got regular texts keeping me updated on the arrival.After doing an inspection Eric informed me that it... More
My 19-year-old garage door opener needed to be replaced. I've used MasterCraft in the past for minor repairs/maintenance and have always received terrific customer service.Eric was my technician and he was excellent. He arrived about 30 minutes into the 2-hour arrival window, so right on time. I got regular texts keeping me updated on the arrival.After doing an inspection Eric informed me that it would be necessary to replace my old system. That was exactly what I expected--my old unit had already outlived its life expectancy.Eric went over all of my options with me. Prices were all-inclusive of labor--no hidden costs. I chose the unit I wanted and he already had all necessary parts and supplies with him in the truck. He got right to work and took about 2.5 hours to complete the job. He then went over the keypad, etc. and got me set up with the app so that I could open/close the door remotely.Overall a top-notch experience. I will continue to use MasterCraft for any garage door needs. Less
Eric did a great job fixing our double garage door after we backed the golf cart into it. Thankful we could fix it and didn't have to replace the entire door.Thanks Eric!!... More
Eric did a great job fixing our double garage door after we backed the golf cart into it. Thankful we could fix it and didn't have to replace the entire door.Thanks Eric!! Less
We have used MasterCraft garage door service for many years and love their service. It is easy to schedule maintenance and they call you when they are on the way. I would highly recommend MasterCraft. Our tech, Ben, did a great job!... More
We have used MasterCraft garage door service for many years and love their service. It is easy to schedule maintenance and they call you when they are on the way. I would highly recommend MasterCraft. Our tech, Ben, did a great job! Less
The Staff that came to fix my garage was friendly and professional. He kept calling to tell me where he was and when he will get to my house, which I appreciated. He took his time to explain and show me what the problem was with my garage door. Also your customer service lady was also nice and caring and she listened to my concerns and the fast appointment was amazing, especially when I told her ... More
The Staff that came to fix my garage was friendly and professional. He kept calling to tell me where he was and when he will get to my house, which I appreciated. He took his time to explain and show me what the problem was with my garage door. Also your customer service lady was also nice and caring and she listened to my concerns and the fast appointment was amazing, especially when I told her that I want it done on time because I will be traveling. Overall, your company is great. Less
From my first call to Mastercraft, when Stuart, yes, an actual “human” answered the phone, and was pleasant and professional, to when Benjamin, the service provider, left after performing the services, we could not have been more satisfied. The scheduling was easy and efficient, and the communication was outstanding; we were always kept informed of when Benjamin would be arriving. Once here, B... More
From my first call to Mastercraft, when Stuart, yes, an actual “human” answered the phone, and was pleasant and professional, to when Benjamin, the service provider, left after performing the services, we could not have been more satisfied. The scheduling was easy and efficient, and the communication was outstanding; we were always kept informed of when Benjamin would be arriving. Once here, Benjamin did the inspection and service of all of our garage doors, then patiently went over any issues/repairs and costs with me one at a time. Never once did we feel pressured to have the repairs completed. Once we approved the repairs, Benjamin went to work and performed each and every repair item. Very happy with Benjamin’s work, friendliness and professionalism. Less
We've used MasterCraft before and they always do a great job. The gentleman that repaired our garage was named Benjamin Guerra and he was very honest and showed us what needed to be repaired and why. We will only use MasterCraft for all of our garage needs.... More
We've used MasterCraft before and they always do a great job. The gentleman that repaired our garage was named Benjamin Guerra and he was very honest and showed us what needed to be repaired and why. We will only use MasterCraft for all of our garage needs. Less
Excellent job made by Bejamin Guerra. Great to know him and his professional skillsThanks to Steward for so fast response.
Work was done efficiently and service was very good. The technician was friendly and professional.
Eric was very thorough and spent the necessary time needed to repair the door. He diligently performed a tune up on both doors and has them in top notch working condition. I highly recommend Mastercraft if you have a garage door problem. I’ve been calling them for 8 years and never disappointed.... More
Eric was very thorough and spent the necessary time needed to repair the door. He diligently performed a tune up on both doors and has them in top notch working condition. I highly recommend Mastercraft if you have a garage door problem. I’ve been calling them for 8 years and never disappointed. Less
Over priced $282.00 first and could be more.We called a different company and it was $100.00 and it's perfect
Ben did a great job and was very professional, would highly recommend him. Ty again.
AAA+++ Mastercraft Garage Door LLC. Same day service. The owner responded to my same day request within 5 minutes of asking for help. Stuart is the best! Thank you!Now, let me tell you about the technician, Benjamin Guerra, top notch and provided an excellent service of installing two new springs and answering all of our questions. Please reach out to this company for all of your garage door need... More
AAA+++ Mastercraft Garage Door LLC. Same day service. The owner responded to my same day request within 5 minutes of asking for help. Stuart is the best! Thank you!Now, let me tell you about the technician, Benjamin Guerra, top notch and provided an excellent service of installing two new springs and answering all of our questions. Please reach out to this company for all of your garage door needs! I am a repeat customer and I received the same excellent service 13 years later. You remember the good stuff, and that is why I called Mastercraft Garage Door LLC again!Cindy from Gilbert Less
Benjamin arrived on time, completed the neccessary inspection and let me know what needed repair. He finished the work on time and is coming back to finish repairing another part on my garage door... More
Benjamin arrived on time, completed the neccessary inspection and let me know what needed repair. He finished the work on time and is coming back to finish repairing another part on my garage door Less
I had a great experience with my garage door repair and with Benjamin. The work was completed very well and very efficiently. I highly recommend them for any garage door issues you may have.... More
I had a great experience with my garage door repair and with Benjamin. The work was completed very well and very efficiently. I highly recommend them for any garage door issues you may have. Less
Ben checked everything over, very diligently, and gave us a couple options. He was friendly, yet very professional. Thank you for servicing our garage door and job well done.... More
Ben checked everything over, very diligently, and gave us a couple options. He was friendly, yet very professional. Thank you for servicing our garage door and job well done. Less
Ben Guerra provided great customer service. He explained everything in detail and did a great job.I highly recommend MasterCraft Garage Door Service.
Ben did a great job!
A very efficient and polite technician named Kieten? Was amazing. The door is totally quiet and works perfectly 👌 😌 😊4/15/25The tech that arrived to do the yearly maintanace was exceptional. He took the time to help me understand the whole system and helped me load the app. Abosultely Wonderful. Thank You!... More
A very efficient and polite technician named Kieten? Was amazing. The door is totally quiet and works perfectly 👌 😌 😊4/15/25The tech that arrived to do the yearly maintanace was exceptional. He took the time to help me understand the whole system and helped me load the app. Abosultely Wonderful. Thank You! Less
I have been using "MasterCraft Garage Door Service" for years. They are prompt, knowledgeable, and always provide a complete service.
We feel so fortunate that we found Mastercraft garage door service when our garage door springs broke suddenly. We were getting ready to leave, when we pushed our garage door opener and heard A loud crash.We put in a call to Mastercraft garage door service fearing we would be trapped in our house for days and our technician Benjamin Guerro called us back And said he would be at our house within... More
We feel so fortunate that we found Mastercraft garage door service when our garage door springs broke suddenly. We were getting ready to leave, when we pushed our garage door opener and heard A loud crash.We put in a call to Mastercraft garage door service fearing we would be trapped in our house for days and our technician Benjamin Guerro called us back And said he would be at our house within the hour.When he arrived, he quickly went to work and restored our garage door better than it had been before!We highly recommend Mastercraft garage door service to anyone who is looking to repair or replacetheir garage door! They are the best! Less
Knowledgeable and great customer service. Answered questions and explained things very well.
Arrived on time. Thorough explanation. Courteous.
Ben arrived on time and was very friendly and thorough in accessing the problem. Took the time to advise me of the different options and answered all of my questions. Great job installing and cleaning up. Thrilled with the service and will recommend.... More
Ben arrived on time and was very friendly and thorough in accessing the problem. Took the time to advise me of the different options and answered all of my questions. Great job installing and cleaning up. Thrilled with the service and will recommend. Less
We hired MasterCraft to order and replace two 2-car garage doors. From the estimate to the installation, we were very happy with our experience. Nigel and Ben did an excellent job on installation day from start to finish. They were very professional, took extra care with every step of installation and provided great communication. We would highly recommend MasterCraft for any of your garage d... More
We hired MasterCraft to order and replace two 2-car garage doors. From the estimate to the installation, we were very happy with our experience. Nigel and Ben did an excellent job on installation day from start to finish. They were very professional, took extra care with every step of installation and provided great communication. We would highly recommend MasterCraft for any of your garage door needs. Less
Our garage door remotes quit working. I was not going to buy a new garage door, but I was surprised at how affordable it was so I couldn’t pass it up. Service was phenomenal and I truly mean that! Eric was super nice and super informative. Very trustworthy sales process did not feel like I was up-sold. Big fan of these people, good people .... More
Our garage door remotes quit working. I was not going to buy a new garage door, but I was surprised at how affordable it was so I couldn’t pass it up. Service was phenomenal and I truly mean that! Eric was super nice and super informative. Very trustworthy sales process did not feel like I was up-sold. Big fan of these people, good people . Less
Eric arrived early and finished the job in record time. He was polite, courteous and very helpful with all the app and garage door info. MasterCraft also put in my new garage door last summer and I’ve been very pleased.... More
Eric arrived early and finished the job in record time. He was polite, courteous and very helpful with all the app and garage door info. MasterCraft also put in my new garage door last summer and I’ve been very pleased. Less
Benjamin did a great job fixing my door opener issue and servicing both doors. He pointed out some other issues I should keep an eye on. No hard sell, which was refreshing. I will definitely use this company again!... More
Benjamin did a great job fixing my door opener issue and servicing both doors. He pointed out some other issues I should keep an eye on. No hard sell, which was refreshing. I will definitely use this company again! Less
Ben notified me when he was on his way and showed up on time..... he was very thorough with his inspection and service. He explained everything he did and we discussed recommendations for the future. Ben was friendly and courteous. I highly recommend this individual and Mastercraft Garage Door Service for any garage door needs... More
Ben notified me when he was on his way and showed up on time..... he was very thorough with his inspection and service. He explained everything he did and we discussed recommendations for the future. Ben was friendly and courteous. I highly recommend this individual and Mastercraft Garage Door Service for any garage door needs Less
Eric came on time and was very thorough in his work. He fixed our problem and I would highly recommend him and his employer to anyone that needs their services... More
Eric came on time and was very thorough in his work. He fixed our problem and I would highly recommend him and his employer to anyone that needs their services Less
We ended up needing to replaceOur garage door opener. Benjamin was professional and knowledgeable, and everything is working as it should.
Very friendly and respectful technician Ben. Was on time and the work was done to 100% satisfaction
Fast and excellent service. Eric was very knowledgeable and took care of our door issue. Would definitely recommend!
Benjamin Guerra did a great job. Was very thorough and detailed.
Thanks, Ben for getting me out of the garage!
Eric was very polite and helpful, also very knowledgeable.Thank you
Door was seriously damaged when the spring broke. Our tech Ben was there before day end and spent 3 hours repairing it. Great job
Excellent quality work with honest and fair pricing. I would definitely recommend MasterCraft to anyone who needs their services!
I finally made appointment for my garage door tune up. It was time. Benjamin Guerra was technician and he arrived timely. He’s very knowledgeable and very nice and friendly. Job was completed within the hour. Great service.... More
I finally made appointment for my garage door tune up. It was time. Benjamin Guerra was technician and he arrived timely. He’s very knowledgeable and very nice and friendly. Job was completed within the hour. Great service. Less
Ben with Mastercraft was friendly, knowledgeable, and efficient in diagnosing and fixing our garage door. I highly recommend Mastercraft (and Ben).
Eric was here as promised; diagnosed the problem and had everything in order and installed properly as promised.
Great service. Showed up on time, quickly diagnosed the problem and provided quality, efficient work. Ben was super good. Great attitude and clear on the problem and fix.... More
Great service. Showed up on time, quickly diagnosed the problem and provided quality, efficient work. Ben was super good. Great attitude and clear on the problem and fix. Less
Ben was very thorough, did a great job.
Benjamin came over same day we called and fixed our issue. Nice and knowledgeable technician and went above and beyond!His last appointment but had a big smile on his face and seems enjoying his work!We will be a long time customer for sure 😉... More
Benjamin came over same day we called and fixed our issue. Nice and knowledgeable technician and went above and beyond!His last appointment but had a big smile on his face and seems enjoying his work!We will be a long time customer for sure 😉 Less
Was on time. Did a great job.
Timely response for a door off the track. Professional service and informative about moving forward. Cost efficient. Highly recommend.
We needed our annual checkup which had been delayed for several years. After completing the work the garage door is working smoothly and quietly. Our craftsman was on time and professional. This company installed our replacement doors and I highly recommend the company and their work.... More
We needed our annual checkup which had been delayed for several years. After completing the work the garage door is working smoothly and quietly. Our craftsman was on time and professional. This company installed our replacement doors and I highly recommend the company and their work. Less
Eric did a great job, he was knowledgeable, polite and very efficient.
The business card I had stated “No service call fee”. That is the reason I called them. I explained to the gentleman who made my appointment what was happening with my garage door. I was thrilled that someone could come out within a couple of hours. I do have to say the young man who came was polite and very nice. When I explained the issue to him he immediately said he thought something was bloc... More
The business card I had stated “No service call fee”. That is the reason I called them. I explained to the gentleman who made my appointment what was happening with my garage door. I was thrilled that someone could come out within a couple of hours. I do have to say the young man who came was polite and very nice. When I explained the issue to him he immediately said he thought something was blocking the sensor. I moved one box and the garage door functioned perfectly. I was pleased that there was nothing wrong with my opener. I was then told there was a service fee for coming out. I showed him the business card that stated no service fee. He called his manager who said it was an old card and they do not do that anymore. I would have called a different company that did not charge a service fee had I known. I felt the manager showed a definite lack of customer service. Less
We were very happy with the professional job completed by Mastercraft Door.Employee was knowledgeable, efficient and very helpful>we have used this company for all of our garage door repairs and would recommend to othersDuane &Helen Otke... More
We were very happy with the professional job completed by Mastercraft Door.Employee was knowledgeable, efficient and very helpful>we have used this company for all of our garage door repairs and would recommend to othersDuane &Helen Otke Less
Eric was awesome in explaining the issue and the price is reasonable compared to others. Definitely a great company to work with.
I recently had a new garage door installed, and I couldn't be happier with the results! The entire process—from selecting the style to the final installation—was smooth and hassle-free. The team (Nigel / Michael) are professional, on time, and paid great attention to detail.The new door looks fantastic and has completely upgraded my home’s curb appeal. It operates smoothly and quietly, which is a... More
I recently had a new garage door installed, and I couldn't be happier with the results! The entire process—from selecting the style to the final installation—was smooth and hassle-free. The team (Nigel / Michael) are professional, on time, and paid great attention to detail.The new door looks fantastic and has completely upgraded my home’s curb appeal. It operates smoothly and quietly, which is a huge improvement from my old one. The quality is top-notch, and I can already tell it's built to last.If you're considering a new garage door, I highly recommend this company. Great service, great product, and a great investment for my home!And they painted it, one less step I had to worry about. Less
Ben is awesome! Service was prompt and he took the time to answer all my questions.
The service representative was very knowledgeable and understanding. His prompt repair was obviously very much appreciated.
Ben was excellent! Kind and efficient.
Eric was great! Figured out the problem, got a solution and price then got it done promptly without issue!
Eric explained what was happening with our door opener, and went over the options available. He installed a new opener and springs in less than two hours. Recommend... More
Eric explained what was happening with our door opener, and went over the options available. He installed a new opener and springs in less than two hours. Recommend Less
Ben arrived on time and was extremely professional and friendly. He did a great job servicing our 3 garage doors and gave us a great solution by adding a keypad. We were very pleased with our previous service and that is why we came back to you.... More
Ben arrived on time and was extremely professional and friendly. He did a great job servicing our 3 garage doors and gave us a great solution by adding a keypad. We were very pleased with our previous service and that is why we came back to you. Less
I was forced into working with Open Sesame Garage Doors because of my Home Warranty, and it became clear early in their technician’s entire goal from the trip was to upsell me. I opted to eat the trip charge and get a second opinion from MasterCraft and I’m very happy I did. They explained everything clearly, confirmed the other tech was trying to rip me off. They were a quarter the price of Open... More
I was forced into working with Open Sesame Garage Doors because of my Home Warranty, and it became clear early in their technician’s entire goal from the trip was to upsell me. I opted to eat the trip charge and get a second opinion from MasterCraft and I’m very happy I did. They explained everything clearly, confirmed the other tech was trying to rip me off. They were a quarter the price of Open Sesame, did the work quickly, and I’d highly recommend them to anyone! Less
I can't recommend this company enough!Very professional.... I'd give 10 stars if offered! Customer service is the best ever!!!
Great service from Nigel
I had a great experience with Mastercraft Garage Door Service and Nigel. I wasn’t a current customer, but when I called about a garage door issue, Nigel was at my house within an hour. By the next day, I had new garage doors fully installed. The process was smooth, and the service was excellent. I really appreciate their quick response and professionalism. Definitely a company I’d recommend!... More
I had a great experience with Mastercraft Garage Door Service and Nigel. I wasn’t a current customer, but when I called about a garage door issue, Nigel was at my house within an hour. By the next day, I had new garage doors fully installed. The process was smooth, and the service was excellent. I really appreciate their quick response and professionalism. Definitely a company I’d recommend! Less
Eric White & Ben arrived on time & quickly determined the resolution to my garage door's issues. All was explained as to what needed to be repaired, & my options to do so. Once decided, the work was completed, & all my questions answered thoroughly. Both gentleman were professional, courteous / personable. I appreciate Master Craft's service & their staff.... More
Eric White & Ben arrived on time & quickly determined the resolution to my garage door's issues. All was explained as to what needed to be repaired, & my options to do so. Once decided, the work was completed, & all my questions answered thoroughly. Both gentleman were professional, courteous / personable. I appreciate Master Craft's service & their staff. Less
On time, upgraded my parts without hiking the quote - just to give me a lasting result. Nigel , thankyou.
Nigel and the entire Mastercraft team were excellent to work with. Quality work with very quick response and installs for a high lift retro fit, as well as tuning both garage doors to perfection! Thanks for the great customer service and response times!... More
Nigel and the entire Mastercraft team were excellent to work with. Quality work with very quick response and installs for a high lift retro fit, as well as tuning both garage doors to perfection! Thanks for the great customer service and response times! Less
Eric did a great job. He came out and fixed my sensor issue right away. 10/10 recommend.
The technicians explained exactly what the problem was and was able to get the job done quickly. I have a peace of mind knowing that my garage will operate properly now. Thank you so much!!... More
The technicians explained exactly what the problem was and was able to get the job done quickly. I have a peace of mind knowing that my garage will operate properly now. Thank you so much!! Less
It’s always a pleasure to work with the MasterCraft personnel. Today Eric and Ben came out for routine maintenance on our garage doors, and they were both friendly, professional, and efficient. I can always rely on this company for their reliability and expertise.... More
It’s always a pleasure to work with the MasterCraft personnel. Today Eric and Ben came out for routine maintenance on our garage doors, and they were both friendly, professional, and efficient. I can always rely on this company for their reliability and expertise. Less
Eric White was the tech who came to my home. He was very knowledgeable, courteous, and professional. Would definitely use MasterCraft in the future.
The guys at mastercraft are awesome. On time! Friendly! Knowledge! Efficient! We are customers for life.
Arrived on time and worked til he could figure out the problem. Gave us several different proposals and made an appt to come back. Very professional and courteous!... More
Arrived on time and worked til he could figure out the problem. Gave us several different proposals and made an appt to come back. Very professional and courteous! Less
The technicians were great
Chris and Ben were on time, efficient and did great work.
Guys were on time and courteous. Good experience overall.
Mastercraft comes thru everytime! I had my springs replaced 8 years ago and when they snapped again and b/c of their 10 years warranty they came out and replaced them. Zero questions asked and with great customer service. In today’s age this kind of long term relationship and service seems to be hard to find. Mastercraft is my go to garage specialist going forward.... More
Mastercraft comes thru everytime! I had my springs replaced 8 years ago and when they snapped again and b/c of their 10 years warranty they came out and replaced them. Zero questions asked and with great customer service. In today’s age this kind of long term relationship and service seems to be hard to find. Mastercraft is my go to garage specialist going forward. Less
Nice guy, good job
Eric and Josh were great. Installed new garage door opener, spring, cables, etc. Did an excellent job, were very professional, and discussed various options/ solutions. Upon completion of work, cleaned up work area and provided instructions on use.I would definitely recommend Mastercraft!... More
Eric and Josh were great. Installed new garage door opener, spring, cables, etc. Did an excellent job, were very professional, and discussed various options/ solutions. Upon completion of work, cleaned up work area and provided instructions on use.I would definitely recommend Mastercraft! Less
Communicated the whole step of the way,On time and very informative. Completed the new opener in the timeframe he stated and quality work. Highly recommended!... More
Communicated the whole step of the way,On time and very informative. Completed the new opener in the timeframe he stated and quality work. Highly recommended! Less
The service techs were very personable and efficient. Very good at explaining what they were going to do. Highly recommend.
Professional service! Eric showed me what was wrong (broken gears in motor) while other companies did not do that (!). He provided and explained options and did not try aggressive sales techniques. Clearly interested in a long term relationship and not a short term extraction of money.... More
Professional service! Eric showed me what was wrong (broken gears in motor) while other companies did not do that (!). He provided and explained options and did not try aggressive sales techniques. Clearly interested in a long term relationship and not a short term extraction of money. Less
Excellent experience with Nigel from MasterCraft.This is a legit family business based in the Valley, and they do quality work at exceptionally fair prices. Would not hesitate to call them again.... More
Excellent experience with Nigel from MasterCraft.This is a legit family business based in the Valley, and they do quality work at exceptionally fair prices. Would not hesitate to call them again. Less
Eric the installer was great! On time and worked very hard to complete the installation!
My service technician was extremely professional, courteous, and punctual. He arrived within the scheduled window, performed a detailed inspection, assessed the presented issue, and provided multiple solution paths to fit my budget. The work was complete within an hour and the technician provided a great synopsis of the completed task and future warranties/routinely maintenance. I’d highly recomm... More
My service technician was extremely professional, courteous, and punctual. He arrived within the scheduled window, performed a detailed inspection, assessed the presented issue, and provided multiple solution paths to fit my budget. The work was complete within an hour and the technician provided a great synopsis of the completed task and future warranties/routinely maintenance. I’d highly recommend MasterCraft Garage for any garage related maintenance/ installations. It is also worth a mention their scheduling staff did a wonderful job identifying a workable time and date for my service. Less
Great service, very professional, and on time!
My torsion spring snapped when the garage was closing. Called around and found Mastercraft, they had a tech out within the hour. Very professional and explained all he was doing . He had us rocking and rolling (actually garage ran very smooth) in no time. Highly recommend!! They do maintenance and adjustment too, which I highly recommend now 😩. Warranty is awesome!... More
My torsion spring snapped when the garage was closing. Called around and found Mastercraft, they had a tech out within the hour. Very professional and explained all he was doing . He had us rocking and rolling (actually garage ran very smooth) in no time. Highly recommend!! They do maintenance and adjustment too, which I highly recommend now 😩. Warranty is awesome! Less
Always a worry-free experience. No hesitation to recommend MasterCraft. Eric White explains issues and options. Didn’t try to upsell unnecessary services/products.... More
Always a worry-free experience. No hesitation to recommend MasterCraft. Eric White explains issues and options. Didn’t try to upsell unnecessary services/products. Less
Erik was on-time and has our garage door running smoothly.
Nigel and the team at MasterCraft were amazing to work with. When my garage door broke they came out within a few hours to assess the problem and were back the next business day to fix it! Highly recommend.... More
Nigel and the team at MasterCraft were amazing to work with. When my garage door broke they came out within a few hours to assess the problem and were back the next business day to fix it! Highly recommend. Less
Technician Eric and the office crew responded to our inquiry with quick & detailed problem solving, with copious picture backups and numerous estimates for multiple door opener replacement choices. We selected our best option after much consideration and MasterCraft came back at the exact day/time scheduled and finished with an excellent install and careful door calibration work performed by Eric... More
Technician Eric and the office crew responded to our inquiry with quick & detailed problem solving, with copious picture backups and numerous estimates for multiple door opener replacement choices. We selected our best option after much consideration and MasterCraft came back at the exact day/time scheduled and finished with an excellent install and careful door calibration work performed by Eric. We are thrilled with the results!! What a fantastic job start-to-finish by the entire MasterCraft team. We were informed completely at every step of the way by the technician and the office. Final price matched exactly to the penny as on the estimate too. AAA+++ Very impressive team operation noted by a former contractor myself. Less
Eric was very helpful in explaining what he was doing to make sure garage door was working properly! Thank you for your help. Wid Everett.
Eric did a wonderful thorough job. He diagnosed the issue and provided me with a range of options. The repairs were done quickly and professionally. I was very impressed with the quick response to my inquiry, the quote and dispatch times. I would highly recommend Master Craft Garage Door and Eric.... More
Eric did a wonderful thorough job. He diagnosed the issue and provided me with a range of options. The repairs were done quickly and professionally. I was very impressed with the quick response to my inquiry, the quote and dispatch times. I would highly recommend Master Craft Garage Door and Eric. Less
We recently had MasterCraft Garage out to service our residential garage door - Nigel was our service tech and did a great job of assessing the issue and presenting the options for repair. We really appreciated his expertise and details in walking us through what each garage door motor & sensor package had to offer - from warranty to features. We settled on our selection and Nigel got to work, he... More
We recently had MasterCraft Garage out to service our residential garage door - Nigel was our service tech and did a great job of assessing the issue and presenting the options for repair. We really appreciated his expertise and details in walking us through what each garage door motor & sensor package had to offer - from warranty to features. We settled on our selection and Nigel got to work, he was quick, efficient, and communicative throughout the service call. Thanks for all your help, Nigel! Less
Technician arrived in 2 hours after requesting service, replaced broken spring and performed a thorough inspection. Provided several scope of work and pricing options. Highly recommend.... More
Technician arrived in 2 hours after requesting service, replaced broken spring and performed a thorough inspection. Provided several scope of work and pricing options. Highly recommend. Less
Nigel was prompt, professional and courteous. Thus far craftsmanship of work is excellent. Look forward to the additional repairs I will be scheduling next year.... More
Nigel was prompt, professional and courteous. Thus far craftsmanship of work is excellent. Look forward to the additional repairs I will be scheduling next year. Less
Eric of Mastercraft Garage Door service showed up on time. He was very professional as he went about his business, measuring and calculating figures for an estimate. Unfortunately, it was late in the afternoon; so I’m expecting an estimate later this evening. MasterCraft is very competitive in their pricing. So I look forward hearing back them and hopefully fixing our nonfunctional garage door. E... More
Eric of Mastercraft Garage Door service showed up on time. He was very professional as he went about his business, measuring and calculating figures for an estimate. Unfortunately, it was late in the afternoon; so I’m expecting an estimate later this evening. MasterCraft is very competitive in their pricing. So I look forward hearing back them and hopefully fixing our nonfunctional garage door. Eric of Mastercraft did an excellent job. Mastercraft is on speed dial; no need to call 📞 any other company. They are ***** + stars!! Less
Nigel showed up as scheduled and did the work in a timely fashion. Master Craft is what I have used in the past and who I will use in the future I am very pleased with him. Very professional and friendly I highly recommend them Thank you Nigel... More
Nigel showed up as scheduled and did the work in a timely fashion. Master Craft is what I have used in the past and who I will use in the future I am very pleased with him. Very professional and friendly I highly recommend them Thank you Nigel Less
Want to give Eric a high 5 for providing excellent service. He did a complete inspection and found a cracked hinge, replaced 2 hinges. Had him replace the bottom seal on the door also.Very pleasant to work with. Thank you Eric!... More
Want to give Eric a high 5 for providing excellent service. He did a complete inspection and found a cracked hinge, replaced 2 hinges. Had him replace the bottom seal on the door also.Very pleasant to work with. Thank you Eric! Less
Our garage door spring broke leaving our cars trapped in the garage. MasterCraft was able to fix it within hours! Additionally, they replaced additional parts for minimal additional cost.... More
Our garage door spring broke leaving our cars trapped in the garage. MasterCraft was able to fix it within hours! Additionally, they replaced additional parts for minimal additional cost. Less
Eric was very pleasant, very knowledgeable and helpful.
Recently I had a repair issue with my residential garage door that would not open. After contacting MasterCraft they were able to schedule the technician Eric that same day. Eric was very professional in evaluating the situation and after determining what the problem was discussed with me different repair cost options. I choose an option that fit my budget and Eric proceeded with the repair. He w... More
Recently I had a repair issue with my residential garage door that would not open. After contacting MasterCraft they were able to schedule the technician Eric that same day. Eric was very professional in evaluating the situation and after determining what the problem was discussed with me different repair cost options. I choose an option that fit my budget and Eric proceeded with the repair. He was efficient and in a little over an hour total from when he arrived it was completed. I highly recommend MasterCraft and Eric. Less
I recommend Mastercraft Garage Door Service LLC for any one needing this type of service. Nijel Eisler was the technician who who replaced my garage door. He was extremely professional, knowledgeable, and courteous. Mastercraft Garage Door Service LLC and Nijel get a two thumbs up.👍👍... More
I recommend Mastercraft Garage Door Service LLC for any one needing this type of service. Nijel Eisler was the technician who who replaced my garage door. He was extremely professional, knowledgeable, and courteous. Mastercraft Garage Door Service LLC and Nijel get a two thumbs up.👍👍 Less
These guys are family owned and you can tell Service after the sale prompt dealing with issues. Timely service call I’m just all around professionalism and personality.... More
These guys are family owned and you can tell Service after the sale prompt dealing with issues. Timely service call I’m just all around professionalism and personality. Less
MasterCraft Garage Door Service’s Eric White provided excellent service. He replaced two ancient garage door openers with high quality “Smart” openers, along with all associated springs, bearings, and rollers. The new openers work flawlessly and we could not be more pleased.... More
MasterCraft Garage Door Service’s Eric White provided excellent service. He replaced two ancient garage door openers with high quality “Smart” openers, along with all associated springs, bearings, and rollers. The new openers work flawlessly and we could not be more pleased. Less
Eric was promo professional. He explained problem and repaired completely. You are my garage service for life.
Repeat customer, had Mastercraft install my garage door after it was damaged many years ago. Yesterday a spring broke and door wouldn’t open. Made the appointment through the website for them to replace the spring and they were on time and follow up communication was excellent. The technician Nigel Eisler was awesome! Fast, Clean, Professional and Courteous. Highly recommend them if you need... More
Repeat customer, had Mastercraft install my garage door after it was damaged many years ago. Yesterday a spring broke and door wouldn’t open. Made the appointment through the website for them to replace the spring and they were on time and follow up communication was excellent. The technician Nigel Eisler was awesome! Fast, Clean, Professional and Courteous. Highly recommend them if you need garage door work done! Less
Mastercraft garage door service is such a great family owned company! Nigel fixed a broken spring and had my garage working within an hour!! Thanks Nigel and Mastercraft!!!... More
Mastercraft garage door service is such a great family owned company! Nigel fixed a broken spring and had my garage working within an hour!! Thanks Nigel and Mastercraft!!! Less
Nigel was a great tech, very helpful, would recommend.
We were having issues with our garage door opener. It was 10 years old. Nigel came out assessed the problem and determined we needed a new opener. Nigel did a great job replacing the opener and made sure it was working properly and did the necessary adjustments. We are very happy with the opener and the job Nigel did. Thank you.... More
We were having issues with our garage door opener. It was 10 years old. Nigel came out assessed the problem and determined we needed a new opener. Nigel did a great job replacing the opener and made sure it was working properly and did the necessary adjustments. We are very happy with the opener and the job Nigel did. Thank you. Less
He was awesome today
We always used Cookson Doors for our garage door repairs but they no longer do residential work and referred me to MasterCraft. Mastercraft was communicative and punctual. The technician replaced our spring in about 45 minutes and was friendly and professional. I would recommend MasterCraft.... More
We always used Cookson Doors for our garage door repairs but they no longer do residential work and referred me to MasterCraft. Mastercraft was communicative and punctual. The technician replaced our spring in about 45 minutes and was friendly and professional. I would recommend MasterCraft. Less
This is our second time using MasterCraft and they came out quickly to repair and service our garage doors. From the first phone call to service, every person was friendly and very professional. We will definitely continue to use Master Craft. Their communication is great, excellent service and fair pricing.... More
This is our second time using MasterCraft and they came out quickly to repair and service our garage doors. From the first phone call to service, every person was friendly and very professional. We will definitely continue to use Master Craft. Their communication is great, excellent service and fair pricing. Less
Eric was able to quickly diagnosis the issue and provided fast, efficient service. I’m very pleased that I reached out to MasterCraft Garage Door Service!... More
Eric was able to quickly diagnosis the issue and provided fast, efficient service. I’m very pleased that I reached out to MasterCraft Garage Door Service! Less
I have a rental property where the door was going part way down and then reopening and had to push the button a few times for it to properly close. I was out of country at the time so my daughter called MasterCraft to help fix the issue. They looked at the door and said the springs were incorrect and gave a repair estimate of ~$1200 including cables, rollers, bearings (just about everything) an... More
I have a rental property where the door was going part way down and then reopening and had to push the button a few times for it to properly close. I was out of country at the time so my daughter called MasterCraft to help fix the issue. They looked at the door and said the springs were incorrect and gave a repair estimate of ~$1200 including cables, rollers, bearings (just about everything) and also gave me an estimate for a brand new door replacement for ~$3,000. None of this sounded right to me so I checked my old invoices and found that this company REPLACED the garage door springs a few years ago with the so-called wrong springs and they were still under warranty. I rescheduled an appointment when I returned and had them look at the door again with me there. I explained the issue that the door was intermittently going part way down and then reopening and one had to click the button a few times for it to stay closed. The tech inspected the door and this time and he gave me an estimate of ~$1,000 (minus the door springs that were under warranty). I just had them replace the springs that were still under warranty since the other items I could do (rollers, weatherstrip) or items that didn't look like they needed replaced. The tech said that the spring replacement would fix the issue of the door not properly closing. After the tech left, the door had the same issue of going part way down and then reopening. I released the garage door from the opener by pulling on the rope and then tested the opener without the door. The opener was only going part way down the track and then back to home position. The issue the whole time was in the opener and not the door. I went and bought a new opener and installed it and it has been working just fine for the last week. I called the company and spoke to one of the Supervisors to explain what had happened. I realize that sometimes things happen but it's sad that the wrong springs were originally installed and that 2 different technicians came out and were unable to properly diagnose the opener issue. So I spent about $50 for a trip fee and had my springs replaced under warranty and then had to fix the issue myself by replacing the door opener. Less
Nigel was great. He was on time and explained all the work to be done before he started on it. No surprises! We scheduled him again for next week to do more work. Thanks Nigel... More
Nigel was great. He was on time and explained all the work to be done before he started on it. No surprises! We scheduled him again for next week to do more work. Thanks Nigel Less
Needed a 6 month service on a door installed by Ideal Garage Doors which have since been bought out by A1 who wouldn't honor the included 6 month service i was supposed to get. Disappointed I had to pay for it, but I'm glad I went with MasterCraft, their technician Eric was very prompt and professional.... More
Needed a 6 month service on a door installed by Ideal Garage Doors which have since been bought out by A1 who wouldn't honor the included 6 month service i was supposed to get. Disappointed I had to pay for it, but I'm glad I went with MasterCraft, their technician Eric was very prompt and professional. Less
I would give this company SIX stars if I could. They have been purely profess In every way over the last 5 plus years. We switched to the higher grade & stylish Garage doors back in 2019z no regrets. Their service and maintenance are the BEST! Thank you.... More
I would give this company SIX stars if I could. They have been purely profess In every way over the last 5 plus years. We switched to the higher grade & stylish Garage doors back in 2019z no regrets. Their service and maintenance are the BEST! Thank you. Less
We just had our technician from Mastercraft service our garage door and he did an exceptional job. Not only adjusting our door but also detecting a misaligned original door install. Very kind caring professional service experience!... More
We just had our technician from Mastercraft service our garage door and he did an exceptional job. Not only adjusting our door but also detecting a misaligned original door install. Very kind caring professional service experience! Less
Excellent service! Knowledgeable, gave me Options HIGHLY recommend Nigel & this company
I called to get service for a 19 year old garage door opener that finally gave out. they were out that same day 4 hours after I called. had a new opener installed and a new bottom rubber on the bottom of my garage door. Michael the technician was great!! does excellent work. and they have great prices... More
I called to get service for a 19 year old garage door opener that finally gave out. they were out that same day 4 hours after I called. had a new opener installed and a new bottom rubber on the bottom of my garage door. Michael the technician was great!! does excellent work. and they have great prices Less
Eric was great! He showed up early and got the job taken care of in a timely fashion! Garage door works great! Highly recommend MasterCraft for any garage door repairs!... More
Eric was great! He showed up early and got the job taken care of in a timely fashion! Garage door works great! Highly recommend MasterCraft for any garage door repairs! Less
Eric White was great. I highly recommend him.
They were great about getting me scheduled quickly and Eric was right on time! Excellent job! Thank you for a great customer experience!
Great service and a thorough job was performed by Nigel. Good price & warranty Thanks Mastercraft & team. 9-25-24 My second garage door was just serviced by Nigel. Very quick response and once again great service. MasterCraft is highly recommended!... More
Great service and a thorough job was performed by Nigel. Good price & warranty Thanks Mastercraft & team. 9-25-24 My second garage door was just serviced by Nigel. Very quick response and once again great service. MasterCraft is highly recommended! Less
Excellent service & value! Thank you Nigel & Stuart.
So far so good. The service was great and the technicians are awesome. Thorough evaluation of the garage door and simple repair with no pressure to over buy.... More
So far so good. The service was great and the technicians are awesome. Thorough evaluation of the garage door and simple repair with no pressure to over buy. Less
Great job, very professional. Highly recommend!
The team was very helpful with scheduling. Nigel was great to work with. He explained what work was needed and what was recommended. He didn't pressure on what work we should do and was prompt in doing the work while he was here.... More
The team was very helpful with scheduling. Nigel was great to work with. He explained what work was needed and what was recommended. He didn't pressure on what work we should do and was prompt in doing the work while he was here. Less
Eric did a great job replacing the springs on my heavy old door. These guys do great work - they were at my house two hours after I called. Woot! Woot!... More
Eric did a great job replacing the springs on my heavy old door. These guys do great work - they were at my house two hours after I called. Woot! Woot! Less
Originally had a company from my home warranty come out to check on my garage door and some of the charges and work seemed bogus and not needed, passing the extra costs onto me. I decided to try my luck with another company, MasterCraft. Eric came out and got straight to what needed fixed, and everything came out to less than the the company the home warranty sent out.... More
Originally had a company from my home warranty come out to check on my garage door and some of the charges and work seemed bogus and not needed, passing the extra costs onto me. I decided to try my luck with another company, MasterCraft. Eric came out and got straight to what needed fixed, and everything came out to less than the the company the home warranty sent out. Less
Nigel was fantastic he explained everything showed me how everything worked he was very personable I didn't feel pressured at all to do anything so I would highly recommend you guys to anyone!!... More
Nigel was fantastic he explained everything showed me how everything worked he was very personable I didn't feel pressured at all to do anything so I would highly recommend you guys to anyone!! Less
The workers were efficient and polite.
Eric did a great job inspecting the garage door, would highly recommend
Excellent service and communication with their customers.
Great company. Wasn't pushy and was quick! Eric is awesome :)
Prompt, courteous, and professional. Great job Eric!
We had a card saying no service charge which they did not honor and charged us $49.00 for a service charge. We elected a tune up which consisted of tightening the springs and lubricating the door opener. Charge was $125 for that for a total $174. If you use a credit card, they charge 3% extra. We paid cash. The garage door was lifting slowly. While this didn’t fix the problem, it did impro... More
We had a card saying no service charge which they did not honor and charged us $49.00 for a service charge. We elected a tune up which consisted of tightening the springs and lubricating the door opener. Charge was $125 for that for a total $174. If you use a credit card, they charge 3% extra. We paid cash. The garage door was lifting slowly. While this didn’t fix the problem, it did improve it somewhat. New garage door opener was quoted between $674-$1,049. Initial appointment was rescheduled by company. Service tech was only a few minutes later than the time for the rescheduled appointment. Less
Nigel did a great job on my garage door, best customer services, I highly recommend Mastercraft.
Nigel was prompt, efficient, knowledgeable, & kind. (The latter being quite important in dealing with customers) There was an issue with two door panels replaced last year. Nigel moved the hardware, which helped the problem and performed the annual checkup as well. And then, he answered my many questions patiently. Always great service!... More
Nigel was prompt, efficient, knowledgeable, & kind. (The latter being quite important in dealing with customers) There was an issue with two door panels replaced last year. Nigel moved the hardware, which helped the problem and performed the annual checkup as well. And then, he answered my many questions patiently. Always great service! Less
Best price and very best customer service. Nigel was so professional and knowledgeable and just a very nice person. I highly recommend MasterCraft.
Great service as always! Thanks.
I had a 19 year old LiftMaster 1/2 horse opener. The door was fully closing intermittently. It often required two or three clicks. These guys (Eric) came out and assessed the problem, recommended a replacement, and went about installing. It took about 1.5 to 2 hours as he had to adjust some of the mounting hardware. The door now works great! The best customer service part was he programmed ... More
I had a 19 year old LiftMaster 1/2 horse opener. The door was fully closing intermittently. It often required two or three clicks. These guys (Eric) came out and assessed the problem, recommended a replacement, and went about installing. It took about 1.5 to 2 hours as he had to adjust some of the mounting hardware. The door now works great! The best customer service part was he programmed my outside keypad and my car. Those are headaches l don’t have to sweat now. Thanks! Less
Nigel came early with his assistant, Jayden. He explained exactly what he was going to do. He really knows the business. He has a very nice personality! Work was excellent!... More
Nigel came early with his assistant, Jayden. He explained exactly what he was going to do. He really knows the business. He has a very nice personality! Work was excellent! Less
Very professional and Nigel knows garage doors very well. Id recommend them.
Excellent service and attitude. Nigel had a new guy (I'm terrible with names - starts with Jay), of two days, with him who was extremely personable and working really well for being new on the job. I was really impressed with both of them. I've already told them when the other opener gives up it's magic I'll be calling them back.... More
Excellent service and attitude. Nigel had a new guy (I'm terrible with names - starts with Jay), of two days, with him who was extremely personable and working really well for being new on the job. I was really impressed with both of them. I've already told them when the other opener gives up it's magic I'll be calling them back. Less
Thank you! Great service!
Mastercraft has been a huge help when I needed help with my garage door. Nigel was professional and helped get my garage door back to full speed. Highly recommend!... More
Mastercraft has been a huge help when I needed help with my garage door. Nigel was professional and helped get my garage door back to full speed. Highly recommend! Less
Eric was knowledgeable and efficient. New g door opener was pricey. But same day service and we'll done!
I had a broken garage door. Called MasterCraft…by the end of the day I didn’t have a broken garage door. These guys are on the ball. Next time I have a problem they are the ones I’ll call.... More
I had a broken garage door. Called MasterCraft…by the end of the day I didn’t have a broken garage door. These guys are on the ball. Next time I have a problem they are the ones I’ll call. Less
Great garage door service as always! Eric W is an excellent person and technician! I appreciate him going above and beyond for me when my garage door broke and we couldn’t get the car out!... More
Great garage door service as always! Eric W is an excellent person and technician! I appreciate him going above and beyond for me when my garage door broke and we couldn’t get the car out! Less
Eric was prompt and arrived early. He explained the problem then installed a new opener.
Excellent customer service from my first call, scheduling an appointment, notification prior to arrival, detailed review and explanation/fix of the gate controler problem. Eric, the technician who came to our home was excellent! Refreshing to receive such great service! Thank you Master Craft!!... More
Excellent customer service from my first call, scheduling an appointment, notification prior to arrival, detailed review and explanation/fix of the gate controler problem. Eric, the technician who came to our home was excellent! Refreshing to receive such great service! Thank you Master Craft!! Less
Eric was a great guy. Honest, hard find these days
On time, professional and knowledgeable. Kudos to Nigel! I work as a global real estate advisor and deal with various contractors on a constant basis, and in the future I will call on Mastercraft for garage door issues.... More
On time, professional and knowledgeable. Kudos to Nigel! I work as a global real estate advisor and deal with various contractors on a constant basis, and in the future I will call on Mastercraft for garage door issues. Less
Extremely conscientious group! Eric was great, professional, and on time.
Great service! Called before arrival, did what was asked of them. Garage works great and paint match looks incredible. Couldn’t recommend more
Nigel did a great job! I couldn’t imagine he ow one person could replace a two-car garage door. However, he did it in a timely manner and it works great! Thank you Nigel!... More
Nigel did a great job! I couldn’t imagine he ow one person could replace a two-car garage door. However, he did it in a timely manner and it works great! Thank you Nigel! Less
Great service at a reasonable cost. Technician fully inspected all components of the garage door and pointed out defects but didn't try to oversell on things not needing immediate attention. Technician also provided advice and tips for maintaining the system. Work was completed within 1 day of call. Technician was very efficient getting in and out. He was even earlier than promised. Would ... More
Great service at a reasonable cost. Technician fully inspected all components of the garage door and pointed out defects but didn't try to oversell on things not needing immediate attention. Technician also provided advice and tips for maintaining the system. Work was completed within 1 day of call. Technician was very efficient getting in and out. He was even earlier than promised. Would highly recommend and will use again. Less
Nigel arrived promptly and did a great job! Would definitely call them again!
Eric did a fantastic service call. Friendly and explained everything throughly. Helped me install the app. Couldn't have done it without him. Thank you Eric... More
Eric did a fantastic service call. Friendly and explained everything throughly. Helped me install the app. Couldn't have done it without him. Thank you Eric Less
Fast and honest service and great pricing. Would use again and would also recommend to friends and family.
Absolutely GREAT service this week from MasterCraft from the moment I called until the job was done. Really appreciate how thorough and professional Nigel was. The repair was better than perfect....our garage door has never worked this smoothly and quietly since we bought the house. Well done all around.... More
Absolutely GREAT service this week from MasterCraft from the moment I called until the job was done. Really appreciate how thorough and professional Nigel was. The repair was better than perfect....our garage door has never worked this smoothly and quietly since we bought the house. Well done all around. Less
Totally impressive service, they went over and above what they came for and didn't charge any extra,my opinion Master Craft is the best in Valley,
Great customer service, went above to make sure everything was working properly! Great company!!!
Eric has been our technician for about 7 years now. He is always knowledgeable, prompt, and great to work with. Thank you Eric and Mastercraft!
Great company, great service!! Highly recommended. Eric is very knowledgeable and helpful!!
Eric did a terrific job updating my older garage doors with bottom extrusion and seal, rollers, spring. Very knowledgeable and experienced.
Came out fast and replaced a spring quickly. Easy to get a quote and got it fixed fast.
We have worked with Mastercraft for nearly a decade. Another great experience. Nigel has gone above and beyond as always.
Fast, thorough and knowledgeable of the issue. Helped program opener after we’d tried ourselves for over an hour.
Sales process was easy and thorough, communication was great, and Nigel did a great job of installing our new door and explaining everything in the aftermath. ALL GOOD! Thanks, guys!... More
Sales process was easy and thorough, communication was great, and Nigel did a great job of installing our new door and explaining everything in the aftermath. ALL GOOD! Thanks, guys! Less
Mastercraft Responded rapidly making sure I was fit into their schedule. The repair guy Nigel was very professional and helpful. Explaining everything that was going on with my garage. He replaced the springs. Explaining to me in detail what he did with the installation. I highly recommend. Thank you for coming to my rescue. I needed to get back in my garage to charge my car. Satisfied customer... More
Mastercraft Responded rapidly making sure I was fit into their schedule. The repair guy Nigel was very professional and helpful. Explaining everything that was going on with my garage. He replaced the springs. Explaining to me in detail what he did with the installation. I highly recommend. Thank you for coming to my rescue. I needed to get back in my garage to charge my car. Satisfied customer Cynthia Less
We just received excellent service from Nigel at Mastercraft Garage Door Service. He was very professional and soooo knowledgeable! We look forward to his service in the future.... More
We just received excellent service from Nigel at Mastercraft Garage Door Service. He was very professional and soooo knowledgeable! We look forward to his service in the future. Less
Nigel did an excellent job and was very professional and informative. Very happy with the service.
The technician was very knowledgeable and gave me some hints how to avoid problems in the future.
I love my new garage doors. Nigel and Eric were great, the install went smoothly.
MasterCraft Garage Door Service and their service technician Eric did a fantastic job he was prompt, knew what he was doing adjusted the springs and reprogrammed the controller.on our garage door. We will recommend Mastercraft Garage Services to our neighbors. We had another garage door co look at the door yesterday and would only work on the door if we bought new springs. It was like being at a ... More
MasterCraft Garage Door Service and their service technician Eric did a fantastic job he was prompt, knew what he was doing adjusted the springs and reprogrammed the controller.on our garage door. We will recommend Mastercraft Garage Services to our neighbors. We had another garage door co look at the door yesterday and would only work on the door if we bought new springs. It was like being at a car dealership. Different prices and manager Less
Loved the service from Mastercraft. Professional and quick. Bought my garage door and opener from Mastercraft a few years ago. Recently I had a gargage door tuneup at a competive price with no sales pressure. I definitely recommended this company and Eric the technician was great.... More
Loved the service from Mastercraft. Professional and quick. Bought my garage door and opener from Mastercraft a few years ago. Recently I had a gargage door tuneup at a competive price with no sales pressure. I definitely recommended this company and Eric the technician was great. Less
Spring on garage door snapped this AM. Called these guys as they installed the door opener. Pleasant enough on the phone, but earliest they could attend to this emergency (door will not open - 2 vehicles inside) is 3 days away. No thanks. Competition (A1) will be here this afternoon.... More
Spring on garage door snapped this AM. Called these guys as they installed the door opener. Pleasant enough on the phone, but earliest they could attend to this emergency (door will not open - 2 vehicles inside) is 3 days away. No thanks. Competition (A1) will be here this afternoon. Less
Contacted them for an estimate for a garage door repair. Replacing a lower panel, glass inserts. They promptly sent out an estimator who spent a good amount of time inspecting and measuring. Received a text that they were working on the estimate then nothing. Called and texted back. No reply. Nothing. I hate giving bad ratings, I’d rather give recommendations but being ghosted is poor customer se... More
Contacted them for an estimate for a garage door repair. Replacing a lower panel, glass inserts. They promptly sent out an estimator who spent a good amount of time inspecting and measuring. Received a text that they were working on the estimate then nothing. Called and texted back. No reply. Nothing. I hate giving bad ratings, I’d rather give recommendations but being ghosted is poor customer service. Less
Mastercraft has been servicing our garage doors for several years. They're Great! Fast, fairly priced and professional. We're very satisfied. We always try to support family owned businesses when we can. Highly recommended.... More
Mastercraft has been servicing our garage doors for several years. They're Great! Fast, fairly priced and professional. We're very satisfied. We always try to support family owned businesses when we can. Highly recommended. Less
I was able to receive same day appointment. I appreciate the service, knowledge, and suggestions I received. Garage works great now.
Nigel from Mastercraftis extremely efficient. He explains what he’s doing and gives you an estimate before he starts. If there is more work to be done he will tell you before he proceeds. I only call Nigel and crew to fix my garage door opener.... More
Nigel from Mastercraftis extremely efficient. He explains what he’s doing and gives you an estimate before he starts. If there is more work to be done he will tell you before he proceeds. I only call Nigel and crew to fix my garage door opener. Less
MasterCraft did an awesome job on my garage door! Nigel showed up on time, got to work quickly, and answered every question I had. Nigel was very skilled and worked efficiently. I’m very happy I chose MasterCraft. Thank you!... More
MasterCraft did an awesome job on my garage door! Nigel showed up on time, got to work quickly, and answered every question I had. Nigel was very skilled and worked efficiently. I’m very happy I chose MasterCraft. Thank you! Less
Fast response, courteous, great work, fair price
I highly recommend working with them! Stuart was great to work with in the office and Eric White was amazing! He was awesome during the consultation, all the way through installation. Eric worked out in the Arizona heat like a champ! Here is a pic of the new door. Now time for some paint and I’ll be all set!... More
I highly recommend working with them! Stuart was great to work with in the office and Eric White was amazing! He was awesome during the consultation, all the way through installation. Eric worked out in the Arizona heat like a champ! Here is a pic of the new door. Now time for some paint and I’ll be all set! Less
Great response time! Nigel showed up as promised and really cleared up our messed up garage door, and explained what he was doing to fix each issue. Very pleasant young man. We’re thankful for him!!... More
Great response time! Nigel showed up as promised and really cleared up our messed up garage door, and explained what he was doing to fix each issue. Very pleasant young man. We’re thankful for him!! Less
Nigel quickly diagnosed the problem, then methodically proved the issues. He provided me the information I needed to make the decisions on the repairs with no pressure. The repairs were done right with full explanations. Mastercraft is now my go to place for any garage door issues.... More
Nigel quickly diagnosed the problem, then methodically proved the issues. He provided me the information I needed to make the decisions on the repairs with no pressure. The repairs were done right with full explanations. Mastercraft is now my go to place for any garage door issues. Less
Nigel is fantastic. He was consultative throughout the entire process and wanted to win my business. Very competitive and extremely knowledgeable. Thank you Nigel and Stewart... More
Nigel is fantastic. He was consultative throughout the entire process and wanted to win my business. Very competitive and extremely knowledgeable. Thank you Nigel and Stewart Less
Great friendly people! Went to their location looking for some springs for an older garage door. They were able to provide the springs at an amazing price. Thanks!!... More
Great friendly people! Went to their location looking for some springs for an older garage door. They were able to provide the springs at an amazing price. Thanks!! Less
Eric was on time and did a great job!
Eric was fantastic. He understood my equipment and my budget. He had my garage door operable in just a few minutes! When I am ready to make the upgrades, he suggested I will be sure to contact him to complete.... More
Eric was fantastic. He understood my equipment and my budget. He had my garage door operable in just a few minutes! When I am ready to make the upgrades, he suggested I will be sure to contact him to complete. Less
EXCELLENT customer service rendered by Nigel, with a nominal corporate tune-up fee.
I am so grateful to this company for their honesty when checking my garage door. Nigel explained the problems and told me it could be fixed. My door is working great! I will be recommending this company to my friends!... More
I am so grateful to this company for their honesty when checking my garage door. Nigel explained the problems and told me it could be fixed. My door is working great! I will be recommending this company to my friends! Less
Eric was great! He explained how and where to lube the doors. He was very nice, informative, and helpful Thank you!
Korey was helpful, kind, and came out to replace my entire garage door. He took the time to explain the process. I called MasterCraft on Monday afternoon and the entire garage door was replaced by the next morning. MasterCraft was prompt, quick and I would highly recommended them to anyone looking to have a service done on their garage door. Invoice No: WO-2018... More
Korey was helpful, kind, and came out to replace my entire garage door. He took the time to explain the process. I called MasterCraft on Monday afternoon and the entire garage door was replaced by the next morning. MasterCraft was prompt, quick and I would highly recommended them to anyone looking to have a service done on their garage door. Invoice No: WO-2018 Less
Excellent work, quick response for an appointment and gave me 2 options for the service! I appreciate Eric’s attention to detail
Great service! Eric was awesome and great with explaining everything. He doesn't try to sell you on things you don't need but does let you know of things on the horizon that might need to be replaced. Definitely earned my business! I am solely using this company moving forward.... More
Great service! Eric was awesome and great with explaining everything. He doesn't try to sell you on things you don't need but does let you know of things on the horizon that might need to be replaced. Definitely earned my business! I am solely using this company moving forward. Less
Very happy with MasterCraft - timely and fair
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MasterCraft was very easy to work with. Our service tech was very knowledgeable and friendly. They were easily able to identify the issue and work on getting it fixed immediately!... More
MasterCraft was very easy to work with. Our service tech was very knowledgeable and friendly. They were easily able to identify the issue and work on getting it fixed immediately! Less
Nigel came back and repaired the spring on my second garage door when it broke. Just like the last time, hedid an awesome job of getting it functional again. I felt that he genuinely cared about doing a great job. I will call on them again for any future garage door needs!... More
Nigel came back and repaired the spring on my second garage door when it broke. Just like the last time, hedid an awesome job of getting it functional again. I felt that he genuinely cared about doing a great job. I will call on them again for any future garage door needs! Less
This is my second time with Master craft I have been satisfied to date.
Knowledgable, courteous, and professional.
Nigel was professional, friendly & provided excellent details on what he was doing and on recommendations to avoid future issues.
Very exact on details and professional appearance and Equiptment.
They came out the day I called and helped me solve my problem. The technician, Nigel, was very thorough installing my new garage door panel. Nigel did a great job of matching my paint and painting my entire garage door. I highly recommend them.... More
They came out the day I called and helped me solve my problem. The technician, Nigel, was very thorough installing my new garage door panel. Nigel did a great job of matching my paint and painting my entire garage door. I highly recommend them. Less
Nigel did a great job. He quoted the price, arranged the date and time for the work to be done, and then did the work! He showed up on time and did an excellent job. AND, the price he quoted was the price I paid.... More
Nigel did a great job. He quoted the price, arranged the date and time for the work to be done, and then did the work! He showed up on time and did an excellent job. AND, the price he quoted was the price I paid. Less
The best same day service I ever had. Eric showed up on time and installed a new opener very fast!!
I used this company for a second time - different garage door than the previous review below - and once again it was a great experience. From the phone call to schedule the service, to the text message regarding arrival times - included a photo of my service person - to the actual service from Eric, it was first rate all the way. Eric was great at explaining everything and making sure that I ha... More
I used this company for a second time - different garage door than the previous review below - and once again it was a great experience. From the phone call to schedule the service, to the text message regarding arrival times - included a photo of my service person - to the actual service from Eric, it was first rate all the way. Eric was great at explaining everything and making sure that I had options to select from. He is also very courteous and kept the work area clean. He was great at communicating and checked over all his work when he was done. I have recommended this company to friends as it is rare that you find a place with great service, reasonable pricing, and staff that you can trust. ___________________________________________________________ This is the place for garage door repairs! I was so tired of pushy sales people and expensive repairs and so was very fortunate to give MasterCraft Garage Door Service a try. When I phoned I actually spoke to a live person and even though I live in the far outskirts of the valley, they were able to send a resource the very next day. Eric was my technician and he was respectful, down to earth, and listened to what I wanted. He never tried to up sell or waste my time talking about things I didn't need. He did a great job and left my garage clean. I feel their pricing is fair and that I was treated like my business mattered instead of just another stop on Eric's route. I highly recommend! Less
Excellent service. fair prices.
Update 2024: I again am very happy with their service. Easy to schedule and responsive. Eric did a great job installing a new opener. Prior review: Very pleased with the work done by MasterCraft and their excellent service. My garage door replacement was handled smoothly and professionally. Eric was able come out and assess the door a day after I called, explained my options well, then schedul... More
Update 2024: I again am very happy with their service. Easy to schedule and responsive. Eric did a great job installing a new opener. Prior review: Very pleased with the work done by MasterCraft and their excellent service. My garage door replacement was handled smoothly and professionally. Eric was able come out and assess the door a day after I called, explained my options well, then scheduled to install the new one despite blazing heat. Nigel did a beautiful job of color-matching and painting. They each showed up exactly when promised, and called 15-20min ahead to verify. They both explained their process and offered to answer questions. Appreciate it. Less
Mastercraft Garage Door had done a great job on my garage door. Nigel Eisler the Technician was very courteous and professional. My garage door is no longer making noises from opening/closing after the service. Thank you for your great service. Anf I definitely will call them again for the annual service on my garage door.... More
Mastercraft Garage Door had done a great job on my garage door. Nigel Eisler the Technician was very courteous and professional. My garage door is no longer making noises from opening/closing after the service. Thank you for your great service. Anf I definitely will call them again for the annual service on my garage door. Less
From our first meeting to today’s follow up visit, the customer service has been outstanding! They are extremely knowledgeable and ver willing to provide great customer service!!... More
From our first meeting to today’s follow up visit, the customer service has been outstanding! They are extremely knowledgeable and ver willing to provide great customer service!! Less
The promptness was amazing. The garage door now is so quite I can hardly hear it open on the inside of the house. Everyone was awesome especially Nigel.... More
The promptness was amazing. The garage door now is so quite I can hardly hear it open on the inside of the house. Everyone was awesome especially Nigel. Less
Great service!!
The service was excellent! Eric was super helpful and answered all my questions.
Eric did a great job of diagnosing and correcting the problem with my garage door. Communication was excellent start to finish and the work was professionally completed. I highly recommend this company.... More
Eric did a great job of diagnosing and correcting the problem with my garage door. Communication was excellent start to finish and the work was professionally completed. I highly recommend this company. Less
Great service, professional and communicative
Nigel did a great job of installling. He was very particular about the quality of the install. Extremely personable and friendly as well. Highly recommend 5 star.... More
Nigel did a great job of installling. He was very particular about the quality of the install. Extremely personable and friendly as well. Highly recommend 5 star. Less
Eric was great. Came out same day. Explained everything. Very efficient. Highly reccomend.
Came promptly to our house to replace broken spring on our garage door. It was almost 10 years ago that we had a service call out with the same great service and professional work. Nice to know there are quality service companies out there.... More
Came promptly to our house to replace broken spring on our garage door. It was almost 10 years ago that we had a service call out with the same great service and professional work. Nice to know there are quality service companies out there. Less
Service was great.will use again.
Your service representative was very prompt, knowledgeable and friendly. Due to the weight of my doublewide door, he had to due some pretty heavy lifting!... More
Your service representative was very prompt, knowledgeable and friendly. Due to the weight of my doublewide door, he had to due some pretty heavy lifting! Less
Eric from MasterCraft was on time, very polite, very knowledgeable and communicated well as to what we needed and potential costs. Very satisfied!!
I called on a Sunday with a broken opener. They were able to make me an appointment the very next day and I was all fixed up by noon. I’ve been using Mastercraft Garage Door Service for over a decade and they never fail to impress me.... More
I called on a Sunday with a broken opener. They were able to make me an appointment the very next day and I was all fixed up by noon. I’ve been using Mastercraft Garage Door Service for over a decade and they never fail to impress me. Less
Excellent service, super knowledgeable and fast
Very professional and knowledgeable on repair suggestions.
Nigel was AWESOME!! Been using this company for 14 years and always satisfied.
Second time I’ve used this company and Nigel was outstanding. Answered my questions and performed the requested services while informing me as a customer. No need to go anywhere else for garage door service, this is my go to company.... More
Second time I’ve used this company and Nigel was outstanding. Answered my questions and performed the requested services while informing me as a customer. No need to go anywhere else for garage door service, this is my go to company. Less
Eric came, saw and conquered… Great work and only charged a service fee to fix our garage!
I had gotten a new garage door from MasterCraft 10 years ago and they did a great job. I hadn't had any issues with the door and now wanted to get a new garage door opener since my old one was extremely old (23 years old) and I only had one working remote. I called MasterCraft since I was pleased with the door replacement. They quoted me a price that was a little bit on the high side but it was f... More
I had gotten a new garage door from MasterCraft 10 years ago and they did a great job. I hadn't had any issues with the door and now wanted to get a new garage door opener since my old one was extremely old (23 years old) and I only had one working remote. I called MasterCraft since I was pleased with the door replacement. They quoted me a price that was a little bit on the high side but it was for the top of the line LiftMaster. I decided to go forward and they were able to schedule me for the same afternoon. The service technician, Nigel, was extremely friendly, professional, and knowledgeable. He identified some parts of the door that were wearing down but didn't necessarily need replacement yet. I went ahead and had the work done nonetheless. He did a thorough and careful job replacing the door springs, rollers, and the seal at the bottom of the door as well as removing my old opener and installing the new one. He patiently explained all of the steps and his work as well as he was doing it. He cleaned up afterwards and also helped program my cars' built-in remotes and set up the other remotes. I was quite pleased and highly recommend MasterCraft for garage door and garage opener work and will continue to use them in the future. Less
We are very pleased with the job that Eric did. He showed up on time & he was very respectful and thorough.
I could not be happier with my experience with MasterCraft. They were able to come out same day to diagnose my problem. Nigel was extremely kind and professional in laying out our repair/replacement options. They replaced both of our garage doors; the new ones look great and are so much quieter. I’d highly recommend MasterCraft for any garage door repair or replacement.... More
I could not be happier with my experience with MasterCraft. They were able to come out same day to diagnose my problem. Nigel was extremely kind and professional in laying out our repair/replacement options. They replaced both of our garage doors; the new ones look great and are so much quieter. I’d highly recommend MasterCraft for any garage door repair or replacement. Less
Excellent, friendly service at a fair price.
Eric is a fantastic tech! I am very happy with his service, professionalism and expertise.
Stuart and Nigel are a pleasure to work with. They have installed several doors for us on several jobsites. Very professional and reasonably priced.
Prompt and courteous service. Would recommend anytime, actually already did
Prompt, knowledgeable and polite.
Eric was very thorough and quickly diagnosed the problem areas and fixed them.
Eric was pleasant and explained everything.
We recently had our garage door and garage door opener replaced by MasterCraft technician Nigel Eisler. He did an outstanding job from start to finish. When he initially came to the house to assess the job and provide a project estimate he was professional, friendly, and direct on the scope and cost and options for a replacement garage door and opener. He returned several days later for the in... More
We recently had our garage door and garage door opener replaced by MasterCraft technician Nigel Eisler. He did an outstanding job from start to finish. When he initially came to the house to assess the job and provide a project estimate he was professional, friendly, and direct on the scope and cost and options for a replacement garage door and opener. He returned several days later for the installation. His workmanship and performance standards are excellent. He cleaned up as he progressed and helped me re-program our truck and external wireless keypads for the new opener. Less
Nigel was a very personable and informative young man. Very nice guy. He fixed our garage door springs at a price better than most ( I shopped around). I highly recommend giving Mastercraft Garage Door Service a call! Thanks... More
Nigel was a very personable and informative young man. Very nice guy. He fixed our garage door springs at a price better than most ( I shopped around). I highly recommend giving Mastercraft Garage Door Service a call! Thanks Less
Got an appointment quickly, and agent arrived on time. Service was great and problem solved. Thank you.
Great communication! Reasonable prices and the job was completed quickly.
Good job!
From the estimate to the install, Nigel was the best! He helped provide us a few estimates that made sense for us so we could see all the options and he didn’t even make me feel like an idiot when my old opener wasn’t working because the batteries died. Our new garage and opener work great and install was quick and easy. Thank you, Mastercraft and Nigel, for your service!... More
From the estimate to the install, Nigel was the best! He helped provide us a few estimates that made sense for us so we could see all the options and he didn’t even make me feel like an idiot when my old opener wasn’t working because the batteries died. Our new garage and opener work great and install was quick and easy. Thank you, Mastercraft and Nigel, for your service! Less
Nigel did an excellent job replacing my garage door. On time and very professional. Recommend Mastercraft to anyone needing garage service.
Stuart did an excellent job of following up with shipment time and install dates. MasterCraft fully utilizes texts to notify customers who will be installing and what they look like for security purposes. Nigel did a great job explaining the install. MasterCraft really cares about the customer experience. Most garage door companies don’t. Neighbors love our new door!... More
Stuart did an excellent job of following up with shipment time and install dates. MasterCraft fully utilizes texts to notify customers who will be installing and what they look like for security purposes. Nigel did a great job explaining the install. MasterCraft really cares about the customer experience. Most garage door companies don’t. Neighbors love our new door! Less
Eric came during the time expected. He was very professional. He quickly diagnosed and addressed the issue with our garage door. I will use again and recommend this company to others.... More
Eric came during the time expected. He was very professional. He quickly diagnosed and addressed the issue with our garage door. I will use again and recommend this company to others. Less
Eric could not install Key pad. He did not have a key pad that fit. I’m sure he will do a good job.
Technician is skilled, did a wonderful job. Couldn't be happier with the service provided. Reputable company, reasonably priced, and excellent work.
Professional assessment and installation, clear on options, and prompt installation. Also, Nigel is very personable.
Awesome service! Eric was very professional and did a great job on our new garage opener.
I’d been having issues with one of my garage doors not wanting to close. Eric came out and got it fixed within minutes of being there. He also noticed a bolt needed to be replaced and took care of it no questions asked. He was super nice and knowledgeable. For someone who works nights, I really appreciate the quick and efficient service. I will definitely be using them from now on. Keep doing a g... More
I’d been having issues with one of my garage doors not wanting to close. Eric came out and got it fixed within minutes of being there. He also noticed a bolt needed to be replaced and took care of it no questions asked. He was super nice and knowledgeable. For someone who works nights, I really appreciate the quick and efficient service. I will definitely be using them from now on. Keep doing a great job. Less
On time, and price was fair.
Fantastic service from a reputable company.
I have had both Eric and Nigel out to my house. They both get 5/5 stars. I am so very happy with this company. Very nice workers and very knowledgeable. I highly recommend this company to everyone!... More
I have had both Eric and Nigel out to my house. They both get 5/5 stars. I am so very happy with this company. Very nice workers and very knowledgeable. I highly recommend this company to everyone! Less
Our installer Eric White did an excellent job in a timely manner. I will use Mastercraft for my maintenance work in the future.
On time and explained my options carefully.
Professional/quick response & clean work
Awesome service! Will definitely use again.
MasterCraft is the perfect name for this business. They really do know the garage door service world. Nigel E was friendly and knowledgeable and offered us common sense options. Needless to say, our garage door is working smoothly again. Thanks MasterCraft!... More
MasterCraft is the perfect name for this business. They really do know the garage door service world. Nigel E was friendly and knowledgeable and offered us common sense options. Needless to say, our garage door is working smoothly again. Thanks MasterCraft! Less
He was polite and professional
Great job . Super quiet door . Workmanship was phenomenal . Super great price Looks like a million dollars
Mastercraft garage doors first and foremost is Veteran owned, gotta trust a Vet! I coordinated replacement of my mom’s garage door in Sun City Arizona from San Antonio Texas! Tech showed up on time, text the day prior and day of when he was on the way, Mastercraft door was a thousand dollars less than a competitor who frequently services that area, Competitor had multiple bad ratings! Do your hom... More
Mastercraft garage doors first and foremost is Veteran owned, gotta trust a Vet! I coordinated replacement of my mom’s garage door in Sun City Arizona from San Antonio Texas! Tech showed up on time, text the day prior and day of when he was on the way, Mastercraft door was a thousand dollars less than a competitor who frequently services that area, Competitor had multiple bad ratings! Do your homework before replacing your door!!!! Mastercraft was on time, communication was incredible from start to finish, product was great, installation was perfect, and they saved me a thousand dollars! Do not be scammed by other companies, the door comes as a kit with everything! The only extra I paid for was replacing the trim, was very minimal. Sooooo if someone quotes you costs for individual parts, hang up, the doors come as a kit, rollers, springs, rails, everything in the kit. Thanks to Mastercraft I was able to get my moms door replaced from long distance! Absolutely 5 star company. Less
Nigel was great, communicated well. Did a good job and explained what it was and how to avoid it. We will definitely refer you to anyone who needs a repair.... More
Nigel was great, communicated well. Did a good job and explained what it was and how to avoid it. We will definitely refer you to anyone who needs a repair. Less
Super company! Easy to arrange service and notifications are sent when technician is on the way. Technicians are very knowledgeable, efficient, and very polite. They have tuned my garage doors and my daughter's. I highly recommend this company!... More
Super company! Easy to arrange service and notifications are sent when technician is on the way. Technicians are very knowledgeable, efficient, and very polite. They have tuned my garage doors and my daughter's. I highly recommend this company! Less
Good communication before and the day of prior to arrival. Friendly staff. Got the job done in extensive heat. Nothing but positive comments.
Nigel repaired my garage door within two hours after contacting MasterCraft. Thank you!
I have used the company on two different homes. Quick to respond, work done on time for an agreed upon price and just really pleasant to deal with. I will use them again and happily refer business their way.... More
I have used the company on two different homes. Quick to respond, work done on time for an agreed upon price and just really pleasant to deal with. I will use them again and happily refer business their way. Less
Nigel was excellent. Prompt and efficient , but Mastercraft is expensive for a door service.
Fast response to request for repair and service. Called yesterday afternoon, and Nigel showed up at 8:00 AM this morning. Nigel was extremely efficient and helpful, explaining all options for maintenance and repairs. Thank you!... More
Fast response to request for repair and service. Called yesterday afternoon, and Nigel showed up at 8:00 AM this morning. Nigel was extremely efficient and helpful, explaining all options for maintenance and repairs. Thank you! Less
Nigel was very helpful and polite. I bought a new motor from him.
Happy with MasterCraft service. Second time I have used them. On time, friendly, definitely recommend.
Prompt and professional with fair pricing. Have used them for years.
He was very professional
Great customer service, and it was a pleasure working with Eric. Advised me of my options, showed me options for moving forward. Im a satisfied customer.... More
Great customer service, and it was a pleasure working with Eric. Advised me of my options, showed me options for moving forward. Im a satisfied customer. Less
Eric showed up as scheduled and replaced the roller and bolt so it aligned with the track and garage door works great.
Great experience! Stuart at MasterCraft Garage Door Service LLC was quick to respond to my request and offered a competitive price to replace Wayne Dalton 16X8 garage door. From initial visit to installation it took 24 hours. Nigel, the technician installing the door, was friendly and communicated through entire process. I recommend them with 100% confidence! I did have them come back to do s... More
Great experience! Stuart at MasterCraft Garage Door Service LLC was quick to respond to my request and offered a competitive price to replace Wayne Dalton 16X8 garage door. From initial visit to installation it took 24 hours. Nigel, the technician installing the door, was friendly and communicated through entire process. I recommend them with 100% confidence! I did have them come back to do some minor adjustments on the door which is under warranty. This was done quickly and with professionalism. I highly recommend that you have entire garage door jamb (trim) replaced around garage upon installation for an extra fee. This will make sure new garage door seals up tight. The Arizona sun is tough on the trim. I also recommend upgrading to nylon ball bearing wheels instead of factory plastic wheels. Trust me you will love the smooth sound of these wheels!!! Less
I use only them for all my garage door needs last 15 years. They put a side mounted opener motor in for me. One of my best ever investments.
Very professional, knowledgeable and kind.
MasterCraft was excellent installing my new garage door. The technicians arrived on time and the work was completed at the promised time. They were very professional and cleaned everything up. They showed me all the controls and how to open it manually in an emergency. The door looks great and operates very quietly. I would definitely recommend MasterCraft.... More
MasterCraft was excellent installing my new garage door. The technicians arrived on time and the work was completed at the promised time. They were very professional and cleaned everything up. They showed me all the controls and how to open it manually in an emergency. The door looks great and operates very quietly. I would definitely recommend MasterCraft. Less
Needed a new garage door opener and after researching several companies decided to give Mastercraft a shot Their price was competitive but more important they are family owned and operated which I prefer Stuart was great at giving me an estimate and explaining my options His brother Nigel came did the work very professionally and explained all he did and why Would recommend as well as use anytim... More
Needed a new garage door opener and after researching several companies decided to give Mastercraft a shot Their price was competitive but more important they are family owned and operated which I prefer Stuart was great at giving me an estimate and explaining my options His brother Nigel came did the work very professionally and explained all he did and why Would recommend as well as use anytime for my future needs Less
Quick response, showed up on time, courteous and professional. Will definitely recommend them and if I ever need service again they’ll be the first ones I call.... More
Quick response, showed up on time, courteous and professional. Will definitely recommend them and if I ever need service again they’ll be the first ones I call. Less
Eric handled our garage door repair expertly. He was prompt, courteous and knowledgeable. Very pleased!
Called them for a tune up, they came out quickly and even accommodated for a request for switching to an appt earlier in the day than originally scheduled. Great company... More
Called them for a tune up, they came out quickly and even accommodated for a request for switching to an appt earlier in the day than originally scheduled. Great company Less
Great experience. Quick scheduling. Knowledgable tech. Good service. Fair prices.
Excellent service from Nigel Eisler. Very professional and corteous. Answered all my questions and even gave me a few tips on how to keep things running smoothly. This is the first time I've had service on my garage door in 7 years and I must say it couldn't have been better. Definitely recommend and will call again for any future issues that pop up.... More
Excellent service from Nigel Eisler. Very professional and corteous. Answered all my questions and even gave me a few tips on how to keep things running smoothly. This is the first time I've had service on my garage door in 7 years and I must say it couldn't have been better. Definitely recommend and will call again for any future issues that pop up. Less
Jim Baker is awesome. Very thoughtful, thorough, and reasonably priced. And he told me a great story about the owners. He’s happy working for them. What more can you ask for!?... More
Jim Baker is awesome. Very thoughtful, thorough, and reasonably priced. And he told me a great story about the owners. He’s happy working for them. What more can you ask for!? Less
I have used this company for the past 8 years and have always had a great experience! Great customer service and fast response time! I 100% recommend them!... More
I have used this company for the past 8 years and have always had a great experience! Great customer service and fast response time! I 100% recommend them! Less
Courteous, professional, and fast! 3 of my favorite things! I would highly recommend them and will definitely use them again for my garage door needs.... More
Courteous, professional, and fast! 3 of my favorite things! I would highly recommend them and will definitely use them again for my garage door needs. Less
Garage spring snapped at 6pm on a Thursday and the owner responded within minutes and was able to get us an appointment for 8am next day. Great work and all is well.... More
Garage spring snapped at 6pm on a Thursday and the owner responded within minutes and was able to get us an appointment for 8am next day. Great work and all is well. Less
Nigel was communicative, helpful and respectful from start to finish. He explained each step and the options we had, never pushing us to spend extra. Amazing job!... More
Nigel was communicative, helpful and respectful from start to finish. He explained each step and the options we had, never pushing us to spend extra. Amazing job! Less
Great service and showed up on time. Have used them for our larger shop and came back to them for a reason. Highly recommend
Eric was great. Came promptly as we could not shut our garage door. He fixed the problem, and did a complete update that was needed.
I needed my garage motor replaced. MasterCraft was excellent. Quick response time, excellent communication, and quality work at a fair price. I highly recommend.... More
I needed my garage motor replaced. MasterCraft was excellent. Quick response time, excellent communication, and quality work at a fair price. I highly recommend. Less
We’ve worked with this family owned company for years in several homes we owned. They are always professional, on time and honest. Nagel, the technician we worked with, is amazing. We highly recommend MasterCraft Garages.... More
We’ve worked with this family owned company for years in several homes we owned. They are always professional, on time and honest. Nagel, the technician we worked with, is amazing. We highly recommend MasterCraft Garages. Less
Nigel was great, very meticulous when looking at all of our garage door parts. I would highly recommend him!
Nigel is super knowledgeable and professional. He assessed then gave honest recommendations and didn’t try to oversell me. He was prompt and polite.
Wonderful experience with MasterCraft. Nigel was great. Very professional. I love my new doors
Eric was awesome. He competed his work efficiently, explained the programming process and left us extremely happy customers.
Eric and his partner were terrific! Very profesional
Excellent service. Fast & professional!
Very professional, nice guys, will answer any questions you may have , great company, highly recommend Master craft garage doors.
Perfect service. MasterCraft Garage fixed my hung garage door within 2 hrs of me contacting them. My door broke at 4pm and my door was completely repaired by 6pm. Absolutely amazing service. I spoke with the owner Stuart and he answered my many questions. The technician that quickly arrived was Eric. He has 9 years with the company and was a complete pro. I really appreciate their fast and profe... More
Perfect service. MasterCraft Garage fixed my hung garage door within 2 hrs of me contacting them. My door broke at 4pm and my door was completely repaired by 6pm. Absolutely amazing service. I spoke with the owner Stuart and he answered my many questions. The technician that quickly arrived was Eric. He has 9 years with the company and was a complete pro. I really appreciate their fast and professional response. Highly recommended. Less
My garage door springs broke at 4:50 in the afternoon and the door would not go down. I called Mastercraft and they had a technician, Nigel, at my house within an hour! Nigel was courteous, professional and did a great job! Highly recommended!... More
My garage door springs broke at 4:50 in the afternoon and the door would not go down. I called Mastercraft and they had a technician, Nigel, at my house within an hour! Nigel was courteous, professional and did a great job! Highly recommended! Less
Had a great experience with MasterCraft Garage Door Service. Nigel was prompt, professional, and very knowledgeable. Work was completed in a timely manner and at a competitive price. Would recommend MasterCraft and Nigel for your garage door service needs.... More
Had a great experience with MasterCraft Garage Door Service. Nigel was prompt, professional, and very knowledgeable. Work was completed in a timely manner and at a competitive price. Would recommend MasterCraft and Nigel for your garage door service needs. Less
He’s awesome
Exceptional service from the initial phone call throughout the repair. Technicians was friendly, professional, and knowledgeable. Thanks for the excellent work.... More
Exceptional service from the initial phone call throughout the repair. Technicians was friendly, professional, and knowledgeable. Thanks for the excellent work. Less
I called Mastercraft Garage Door around 8:30 am because I wasn’t able to open my garage door this morning. I was given an appointment window from 10 am to 12 pm by the customer representative named Colin. He was sympathetic to my minor crisis and he took my information down. He was extremely professional and took care of my customer needs swiftly. Exactly at 10 am, Eric, my door garage mecha... More
I called Mastercraft Garage Door around 8:30 am because I wasn’t able to open my garage door this morning. I was given an appointment window from 10 am to 12 pm by the customer representative named Colin. He was sympathetic to my minor crisis and he took my information down. He was extremely professional and took care of my customer needs swiftly. Exactly at 10 am, Eric, my door garage mechanic, knocks on my front door . I could tell by his knock that he wasn’t an aggressive door knocker like some other hired person who can sometimes knock so hard that it would make you jump. He did an assessment on my garage door which took about 8-10 min and discussed with me what the problem was. Then he presented my treatment options and answered our questions and let us decide which option we were comfortable with. He let me know that he had all the supplies in his truck and gave me an estimated time to complete the job. He was done in a timely manner and had me evaluate the result. It was as good as new. Several times Eric had to go through my front door to the garage service door and each time that he came into the house he always gave a a polite courtesy hello. I only had a few questions on maintenance and he was able to answer them knowledgeably. From phone call to assessment to service and payment everything was seamless, productive, and professional. Eric is such a nice guy and super professional. He should be recognized amongst his coworkers and big boss for having a genuinely awesome attitude, is super punctual, friendly, and works very hard. I will ask for him by name if I ever need maintenance in the future and if anyone in Go Gilbert asks for recommendations, I will also share his name as well as the company he represents. Thank you for fixing our garage door! Less
Nigel did an awesome job tuning up my garage door. It is so quite when opening/closing the door. I am very pleased with the tuneup, door seems as if he installed a new door. I would recommend him to anyone. Also, he was very pleasant. Awesome job Nigel!... More
Nigel did an awesome job tuning up my garage door. It is so quite when opening/closing the door. I am very pleased with the tuneup, door seems as if he installed a new door. I would recommend him to anyone. Also, he was very pleasant. Awesome job Nigel! Less
Eric was very friendly & knowledgeable. We are very happy with our new garage door opener. It’s much quieter than our 20+ year old one, plus it has cool features like wi-fi connection, battery back-up, LED light & camera.... More
Eric was very friendly & knowledgeable. We are very happy with our new garage door opener. It’s much quieter than our 20+ year old one, plus it has cool features like wi-fi connection, battery back-up, LED light & camera. Less
Nigel with MasterCraft has helped us out with garage door issues twice, both times were great experiences. Nigel answered all of our questions and there were no surprises. We will definitely be calling MasterCraft for any future garage door needs.... More
Nigel with MasterCraft has helped us out with garage door issues twice, both times were great experiences. Nigel answered all of our questions and there were no surprises. We will definitely be calling MasterCraft for any future garage door needs. Less
Keiten was timely, professional and wonderful to work with. Will definitely call MasterCraft if ever needed in the future!
MasterCraft and their technician, Eric White, were great as usual. I had a new door opener installed a few years ago and new rollers added this year. They do great work and are professional, prompt and friendly! Eric was kind enough to help with a minor issue on my second door, the one he did not service today.... More
MasterCraft and their technician, Eric White, were great as usual. I had a new door opener installed a few years ago and new rollers added this year. They do great work and are professional, prompt and friendly! Eric was kind enough to help with a minor issue on my second door, the one he did not service today. Less
Great service. Great Tecnican!
Mastercraft garage door service replaced our garage door opener including rails, and sensors. The installation went extremely well. Nigel clearly explained the options available to us, answered our questions and completed the work to our satisfaction. We contacted Mastercraft in the morning and the installation was done that afternoon.... More
Mastercraft garage door service replaced our garage door opener including rails, and sensors. The installation went extremely well. Nigel clearly explained the options available to us, answered our questions and completed the work to our satisfaction. We contacted Mastercraft in the morning and the installation was done that afternoon. Less
Had a broken garage door spring replaced by MasterCraft technician Keiten. He was able to repair the apparatus quickly and professionally at a good price. Keiten is the man, and I enjoyed getting to know him personally. Thanks, buddy!... More
Had a broken garage door spring replaced by MasterCraft technician Keiten. He was able to repair the apparatus quickly and professionally at a good price. Keiten is the man, and I enjoyed getting to know him personally. Thanks, buddy! Less
Great customer service and professionalism
Eric was knowledgeable and professional, explaining the problem we had, what was required to fix, the costs of various options, etc.
Had the best and professional experience after an emergency when my garage door wouldn’t close due to a broken spring and a few other parts. Nigel was able to be at my home same day and made the process so easy. He Explained everything and was helpful! Thank you sooo much!... More
Had the best and professional experience after an emergency when my garage door wouldn’t close due to a broken spring and a few other parts. Nigel was able to be at my home same day and made the process so easy. He Explained everything and was helpful! Thank you sooo much! Less
Nigel and the whole team did a great job for us. They were prompt, friendly, affordable, and great at communicating with us. THANK YOU
Very recently we had to get our Garage door spring repaired as it broke. So it was frantic call to all garage companies. We had different companies provide quote quickly, and Mastercraft was a better choice for us. Nigel was very professional, he did not force anything, and gave us options. We are very picky and how we do things, but we felt very comfortable working with Nigel and Stuart. Right o... More
Very recently we had to get our Garage door spring repaired as it broke. So it was frantic call to all garage companies. We had different companies provide quote quickly, and Mastercraft was a better choice for us. Nigel was very professional, he did not force anything, and gave us options. We are very picky and how we do things, but we felt very comfortable working with Nigel and Stuart. Right off the bat they came across as very genuine, and we went with them. We replaced 2 doors , single and double doors, replaced motor for one . They were very prompt and kept me informed at all times on the schedule, completion etc. While they were installing the door frames, they noticed one of them had slight dent- probably from the manufacturers yard. I would have never noticed, but they made a note of it and quickly got a new panel swapped in. That is top notch customer service which I totally appreciated. They were able to switch my old motor to 2nd door without any extra charge and also cleaned up good. I for once was totally impressed by their professionalism, honesty and clean work. Nigel was very friendly and nice to work with. I am usually a very hard critique but this time they made it very easy. Thank you Nigel and Stuart for job well done. I am glad I went with a neighborhood company as it also helps our community. Less
Woke up to a broken garage door spring and a door that would not open. I called MasterCraft Garage Door Service at 7:34 am and someone answered...even though they don't open until 8 am. I received a quote for new springs and made an appointment for noon. At 8:20am Nigel called and said he was 10 minutes away. When he arrived he assessed the damage and went straight to work. He had the door runnin... More
Woke up to a broken garage door spring and a door that would not open. I called MasterCraft Garage Door Service at 7:34 am and someone answered...even though they don't open until 8 am. I received a quote for new springs and made an appointment for noon. At 8:20am Nigel called and said he was 10 minutes away. When he arrived he assessed the damage and went straight to work. He had the door running again inside of an hour. Most importantly there was no upcharge selling. The price quoted on the phone was the price I paid. He made recommendations but no pressure. I appreciate that MasterCraft is a family owned business and their service was amazing. Need a repair or new door? This is the company to call. Thanks again Nigel. Less
Excellent service, professional, on time and super friendly technician! Thank you Keiten! Our garage door is in better condition and more importantly, much safer than it was when we moved in a few months ago. Really helpful review of repairs/work that was done and prompt email follow up.... More
Excellent service, professional, on time and super friendly technician! Thank you Keiten! Our garage door is in better condition and more importantly, much safer than it was when we moved in a few months ago. Really helpful review of repairs/work that was done and prompt email follow up. Less
Excellent customer service and was able to fix my garage same day.
Good service. Quick adjustments,l lubricants and 1 hinge replaced. Not sure if it was worth $279.00. Seemed a bit pricey but thx for the veteran discount. Would have been happier if it was $200.... More
Good service. Quick adjustments,l lubricants and 1 hinge replaced. Not sure if it was worth $279.00. Seemed a bit pricey but thx for the veteran discount. Would have been happier if it was $200. Less
Keiten was able to come ahead of our scheduled time which was awesome! During the inspection gave us details and had everything in hand he needed to get the spring conversion completed today. Super friendly, knowledgeable and personable! Thank you for a great experience!... More
Keiten was able to come ahead of our scheduled time which was awesome! During the inspection gave us details and had everything in hand he needed to get the spring conversion completed today. Super friendly, knowledgeable and personable! Thank you for a great experience! Less
Nigel was on time, knowledgeable and friendly. Great prices and was not a high pressure salesman. I will use again.
Excellent service. We are totally satisfied.
Job done well. Technician was cordial and informative.
Eric was great
Keiten was on time and fixed what I needed to be fixed. And got me the best deal possible. I should've asked for him to go thru the inspection with me. He could've offered but I had a lot going on. Really nice guy.... More
Keiten was on time and fixed what I needed to be fixed. And got me the best deal possible. I should've asked for him to go thru the inspection with me. He could've offered but I had a lot going on. Really nice guy. Less
Eric was fantastic. Great communication and very patient with my questions. Highly recommend him and them.
I received fast repair for my garage door from Mastercraft garage door, specifically Nigel. He was on time and polite knows his products well. Explained the process thoroughly and had an answer for all my questions. This was my first time using this company, and I am completely satisfied, I highly recommend giving their company a try. It was 24 hours from broken garage door to a perfectly workin... More
I received fast repair for my garage door from Mastercraft garage door, specifically Nigel. He was on time and polite knows his products well. Explained the process thoroughly and had an answer for all my questions. This was my first time using this company, and I am completely satisfied, I highly recommend giving their company a try. It was 24 hours from broken garage door to a perfectly working garage door!! Less
The technician, Eric, did a good job troubleshooting the problem and explaining the repair required (door sensor replacement). He was timely and did a good job with the repair/replacement. Door works just fine now.... More
The technician, Eric, did a good job troubleshooting the problem and explaining the repair required (door sensor replacement). He was timely and did a good job with the repair/replacement. Door works just fine now. Less
Jonathon was very helpful.
I can invest my last dollar with only one person and that's Mrs Maddie Schaefer who prove to be the most honest and trustworthy Expert trader. she's the best account manager I have ever known or heard of. She has been helping me. I started with just $500 and now am getting great profits like $5,500 upward. You get to withdraw yourself after 6-7days of trading, no extra commissions. If you are rea... More
I can invest my last dollar with only one person and that's Mrs Maddie Schaefer who prove to be the most honest and trustworthy Expert trader. she's the best account manager I have ever known or heard of. She has been helping me. I started with just $500 and now am getting great profits like $5,500 upward. You get to withdraw yourself after 6-7days of trading, no extra commissions. If you are really interested, You can contact her via: Email: [email protected] WhatsApp:+14846298691 Less
Eric was very knowledgeable & professional . Explain things to me. On time and got the job done quickly.
Professional Tech.
Nigel was very polite and informative. Quality of work was excellent.
Called in the morning, less than an hour later Eric was at my house. He was very knowledgeable and the repairs were done quickly. I would definitely recommend.... More
Called in the morning, less than an hour later Eric was at my house. He was very knowledgeable and the repairs were done quickly. I would definitely recommend. Less
Needless to say, it was less than desirable experience for Nigel (MasterCraft technician) and I to communicate with Service Plus Home Warranty staff. We spent over two hours on the phone to obtain authorization. Only positive of the experience was working with Nigel from MasterCraft as he was professional and patience with the process. Kudos to him for getting the job done and for not leaving my ... More
Needless to say, it was less than desirable experience for Nigel (MasterCraft technician) and I to communicate with Service Plus Home Warranty staff. We spent over two hours on the phone to obtain authorization. Only positive of the experience was working with Nigel from MasterCraft as he was professional and patience with the process. Kudos to him for getting the job done and for not leaving my garage door and I hanging. Highly recommend MasterCraft but NOT the Service Plus Home Warranty. Less
We’ve had MasterCraft out a few times now over the last 12 years for repairs and also installation of a new opener. Every time the technician is so kind, professional, and answers any questions we have in a friendly, knowledgeable way. We highly recommend the company!... More
We’ve had MasterCraft out a few times now over the last 12 years for repairs and also installation of a new opener. Every time the technician is so kind, professional, and answers any questions we have in a friendly, knowledgeable way. We highly recommend the company! Less
Very curious and professional.
My experience was an AWESOME EXPERIENCE. When I first spoke with Mrs Sandra Billy, I wasn’t were I needed to be with my credit. I was placed in a program by Mrs Sandra to repair my credit. Follows up were made and work on my behalf was done. The process wasn’t easy but Mrs Sandra made it easy and hassle free. At times I became discouraged and even wanted to give up, however Mrs Sandra Billy remi... More
My experience was an AWESOME EXPERIENCE. When I first spoke with Mrs Sandra Billy, I wasn’t were I needed to be with my credit. I was placed in a program by Mrs Sandra to repair my credit. Follows up were made and work on my behalf was done. The process wasn’t easy but Mrs Sandra made it easy and hassle free. At times I became discouraged and even wanted to give up, however Mrs Sandra Billy reminded me of the final goal and today I'm a trading investor. She helps me make a daily profit of 15%, contact her for a profitable trading and successful withdrawal. WhatsApp:+1(512) 893-1587 Email: [email protected] Less
The next morning after my garage door spring had snapped I called MasterCraft. I spoke with Stuart who scheduled me a same day appointment to come and do the repairs. Within an hour Nigel had contacted me and was on-site correcting the issue. The door now functions better than before and he couldn't have done a cleaner job. No hard upsells or overpriced invoice. Great job gentleman!! I would defi... More
The next morning after my garage door spring had snapped I called MasterCraft. I spoke with Stuart who scheduled me a same day appointment to come and do the repairs. Within an hour Nigel had contacted me and was on-site correcting the issue. The door now functions better than before and he couldn't have done a cleaner job. No hard upsells or overpriced invoice. Great job gentleman!! I would definitely recommend you call them first for service or replacement. Less
My experience was phenomenal. I will recommend them to everyone. I called to get an idea of price for a new LiftMaster. They were straight forward on the phone. I don’t have time to shop around. The reviews were the bottom line and they are family owned. I love supporting small businesses. When Niguel came out to install, he showed me two options. I actually went with the option that had more fe... More
My experience was phenomenal. I will recommend them to everyone. I called to get an idea of price for a new LiftMaster. They were straight forward on the phone. I don’t have time to shop around. The reviews were the bottom line and they are family owned. I love supporting small businesses. When Niguel came out to install, he showed me two options. I actually went with the option that had more features. Niguel was easy to work with and he was very patient when asking questions. Thank you, Bruce Less
Nigel came out to replace a dual springs and cables the other day. He was courteous and polite just like other reviewers mentioned. He was quick but thorough and gave us tips on how to better maintain our garage. Nigel also pointed out an issue with our garage opener and suggested to contact the manufacturer which we were able to resolve. I would definitely recommend MasterCraft Garage Door Servi... More
Nigel came out to replace a dual springs and cables the other day. He was courteous and polite just like other reviewers mentioned. He was quick but thorough and gave us tips on how to better maintain our garage. Nigel also pointed out an issue with our garage opener and suggested to contact the manufacturer which we were able to resolve. I would definitely recommend MasterCraft Garage Door Service and will certainly keep them in mind for future needs. Less
Called to have someone come out for a quote on getting an overhead opener replaced and instead got a reasonable, all inclusive quote write over the phone. Took me aback for a minute that this business was not trying to take advantage. And then got onto the schedule for the same day. And when Nigel came to install the opener, no surprises, no up-selling just straight, honest business. Very refr... More
Called to have someone come out for a quote on getting an overhead opener replaced and instead got a reasonable, all inclusive quote write over the phone. Took me aback for a minute that this business was not trying to take advantage. And then got onto the schedule for the same day. And when Nigel came to install the opener, no surprises, no up-selling just straight, honest business. Very refreshing and very, very satisfied Less
These guys were extremely helpful and polite. I wanted to replace my torsion spring myself, just for the experience of it mainly. They gave all kinds of advice not only on installing the spring but which springs to to go with. Also advising to go from a single spring to a double spring. The installation was fairly easy and their advise definitely helped. I definitely understood much better as I w... More
These guys were extremely helpful and polite. I wanted to replace my torsion spring myself, just for the experience of it mainly. They gave all kinds of advice not only on installing the spring but which springs to to go with. Also advising to go from a single spring to a double spring. The installation was fairly easy and their advise definitely helped. I definitely understood much better as I was doing the actual install. Less
This morning, I went to retrieve my garbage can and opened the garage door only to find out that it was binding, and eventually stopped working. I called Mastercraft, and spoke with James. He was able to get a service person (Nigel) out within an hour. I was very pleased with the promptness and found out that my 18 year old garage door opener had stripped the trolley, and the door was out of b... More
This morning, I went to retrieve my garbage can and opened the garage door only to find out that it was binding, and eventually stopped working. I called Mastercraft, and spoke with James. He was able to get a service person (Nigel) out within an hour. I was very pleased with the promptness and found out that my 18 year old garage door opener had stripped the trolley, and the door was out of balance. All things were fixed within an hour after Nigel arrived and I was back in business. I will need to have the springs replaced in the near future. Overall, a very pleasant experience with the company. They were my first choice as the reviews were outstanding. Would definitely recommend them. Less
Everything from my initial consultation to the installation performed by Nigel was extremely professional. The tech arrived on time and completed the job quickly as promised, including all WIFI connections. He made absolute sure that he answered all of my questions and was happy with the work performed before leaving. MasterCraft came recommended from a neighbor and I in turn would recommend them... More
Everything from my initial consultation to the installation performed by Nigel was extremely professional. The tech arrived on time and completed the job quickly as promised, including all WIFI connections. He made absolute sure that he answered all of my questions and was happy with the work performed before leaving. MasterCraft came recommended from a neighbor and I in turn would recommend them for anything garage related. Less
Great experience with master craft garage repair. Called them and they were out right away. Nigel did a outstanding job and couldn’t be happier with his service. We definitely recommend using them and will recommend to all.... More
Great experience with master craft garage repair. Called them and they were out right away. Nigel did a outstanding job and couldn’t be happier with his service. We definitely recommend using them and will recommend to all. Less
Nigel showed up on time and had everything done exactly when he said he would. Thank.
Nigel was on time for our scheduled quote. When he returned for the installation, he was on time, courteous and capable. The new door was finished in half a day. I don't think it was even 4 hours total. Completely worth it. This was easily my best experience with any home improvement project I've done ever. These guys take pride in their work and the end result shows it. Can't say enough good ab... More
Nigel was on time for our scheduled quote. When he returned for the installation, he was on time, courteous and capable. The new door was finished in half a day. I don't think it was even 4 hours total. Completely worth it. This was easily my best experience with any home improvement project I've done ever. These guys take pride in their work and the end result shows it. Can't say enough good about the work. Less
Service was very prompt. Service tech, Eric, was friendly and helpful. Highly recommend Mastercraft.
I had some issues with my garage door in Mesa and based on an internet search contacted MasterCraft. The response & service I received was second to none. All three people I interacted with were knowledgeable and polite. The work was neat & professional. I am very satisfied.... More
I had some issues with my garage door in Mesa and based on an internet search contacted MasterCraft. The response & service I received was second to none. All three people I interacted with were knowledgeable and polite. The work was neat & professional. I am very satisfied. Less
Sorry did not get his name but he was very informative and efficient.
Effecient, knowledgeable, and fair pricing. Nigel did a great job with the installation. Highly recommend to anyone needing work done!
Nigel was awesome! He knew exactly what my needs were and provided exactly what I needed. I never felt pressured to do more than what I needed for our small project and because of that they gained my business. Nigel thank you for being so kind and for listening to us!... More
Nigel was awesome! He knew exactly what my needs were and provided exactly what I needed. I never felt pressured to do more than what I needed for our small project and because of that they gained my business. Nigel thank you for being so kind and for listening to us! Less
I called Thursday night and my garage door was fixed before noon the next day! Great service, super fast. Nigel was fantastic!
Thanks Stuart for getting Nigel out to repair our garage door so quickly. What a awesome young man. Very knowledgeable and completed the work in a professional and timely manner. I will definitely recommend you to family and friends and anyone else that needs your services. Dennis Street Building plan review supervisor (retired) Town of Gilbert... More
Thanks Stuart for getting Nigel out to repair our garage door so quickly. What a awesome young man. Very knowledgeable and completed the work in a professional and timely manner. I will definitely recommend you to family and friends and anyone else that needs your services. Dennis Street Building plan review supervisor (retired) Town of Gilbert Less
Nigel from Mastercraft worked on my garage door problem. Very easy going, set up and worked steady till job was done. Explained all the parts going on and was patient in setting up the functions to operate and to check the door myself.... More
Nigel from Mastercraft worked on my garage door problem. Very easy going, set up and worked steady till job was done. Explained all the parts going on and was patient in setting up the functions to operate and to check the door myself. Less
These are the guys to call. If you get Nigel then you will be in great hands. Not a money pit, they just do the job and charge a fair price. Will call again if we have any trouble and they will be back to check the doors in a couple of years in any event.... More
These are the guys to call. If you get Nigel then you will be in great hands. Not a money pit, they just do the job and charge a fair price. Will call again if we have any trouble and they will be back to check the doors in a couple of years in any event. Less
I love this company. A friend recommend them. I did a new, insulated garage door with a WiFi opener. Everything has been great. Just had my first service call after installation a couple of years ago. Nigel did my install and my check up. He is great. He explains everything in easy to understand ways and does great work. Could not more strongly recommend MasterCraft. A+.... More
I love this company. A friend recommend them. I did a new, insulated garage door with a WiFi opener. Everything has been great. Just had my first service call after installation a couple of years ago. Nigel did my install and my check up. He is great. He explains everything in easy to understand ways and does great work. Could not more strongly recommend MasterCraft. A+. Less
We had MasterCraft come install a garage door opener in our house. They were able to come out within a few days. The technician, Eric, was super helpful. He gave his honest recommendation without trying to sell me on something we didn't need. The installation took a couple hours and now life is much easier not having to lift and lower the garage door manually. We're very pleased with our service!... More
We had MasterCraft come install a garage door opener in our house. They were able to come out within a few days. The technician, Eric, was super helpful. He gave his honest recommendation without trying to sell me on something we didn't need. The installation took a couple hours and now life is much easier not having to lift and lower the garage door manually. We're very pleased with our service! Less
This was my first time using Master-Craft for my garage door maintenance. Nigel was on time, explained the maintenance to be performed, and finished in the time frame he committed. I plan on using M-C again.... More
This was my first time using Master-Craft for my garage door maintenance. Nigel was on time, explained the maintenance to be performed, and finished in the time frame he committed. I plan on using M-C again. Less
Fast and friendly service! Veteran Owned Our garage door broke on Friday right before a weekend trip. We called MasterCraft Monday and Nigel came over right away. He was very friendly and highly knowledgeable. New Garage doors were ordered and completely installed by Thursday. Very quick service! We love our new doors! They match our house perfectly and are very quiet. I recommend them to anyon... More
Fast and friendly service! Veteran Owned Our garage door broke on Friday right before a weekend trip. We called MasterCraft Monday and Nigel came over right away. He was very friendly and highly knowledgeable. New Garage doors were ordered and completely installed by Thursday. Very quick service! We love our new doors! They match our house perfectly and are very quiet. I recommend them to anyone! Thanks again Nigel! You rock! Less
I have used MasterCraft for a few years now. Our service technician was Nigel this time. He was awesome; a true professional. It's probably tough for some businesses right now with some people maybe putting off their home repairs because of fears of Covid but I can attest, this company and Nigel specifically respect that. Nigel wore a mask even when we were outside of my garage which maybe some w... More
I have used MasterCraft for a few years now. Our service technician was Nigel this time. He was awesome; a true professional. It's probably tough for some businesses right now with some people maybe putting off their home repairs because of fears of Covid but I can attest, this company and Nigel specifically respect that. Nigel wore a mask even when we were outside of my garage which maybe some would think isn't necessary but I still appreciated it and just shows you that they appreciate your business right now and understand the Covid world we are all living in. The little things that a business does goes a long way and I will continue to support these businesses and I hope others do as well. Less
One year after installation of two new garage doors, we had Nigel return for an annual tune-up....first words out of his mouth were rave reviews for the look of our doors! As is his custom, he thoroughly explained everything entailed in the tune-up and, to his credit, encouraged me to do-it-myself in the future if I so choose. If there is a friendlier representative with better customer relatio... More
One year after installation of two new garage doors, we had Nigel return for an annual tune-up....first words out of his mouth were rave reviews for the look of our doors! As is his custom, he thoroughly explained everything entailed in the tune-up and, to his credit, encouraged me to do-it-myself in the future if I so choose. If there is a friendlier representative with better customer relations skill than Nigel, I have yet to meet him/her. Thank you again! Less
What a great experience! Nigel was our technician and he was extremely courteous conscientious. He was running a little late (from a previous appt) and called to keep me informed. Upon arrival, Nigel helped me move an overhead storage rack that was going to be in the way of the opener install. Once installed, he really helped us with our wifi (he connected our older Chamberlin that had not been... More
What a great experience! Nigel was our technician and he was extremely courteous conscientious. He was running a little late (from a previous appt) and called to keep me informed. Upon arrival, Nigel helped me move an overhead storage rack that was going to be in the way of the opener install. Once installed, he really helped us with our wifi (he connected our older Chamberlin that had not been working for over a year!) and connectivity to the Chamberlin app (on both of our iPhones)and then made sure all of our opener clickers were connected. Thanks Nigel for your great customer service! Less
Great experience. Nigel did a fantastic job replacing the garage door motor and tracks. He was on time, extremely knowledgeable, and provided a professional installation. I will definitely be using Mastercraft in the future.... More
Great experience. Nigel did a fantastic job replacing the garage door motor and tracks. He was on time, extremely knowledgeable, and provided a professional installation. I will definitely be using Mastercraft in the future. Less
Mastercraft Garage Door did a fantastic job replacing my garage door. They were even able to match the color of the house trim perfectly! I am super pleased with the job they did and would highly recommend them to anyone. The repair man called me with a 20 minute window for arrival and was finished in a reasonable amount of time. Great job!... More
Mastercraft Garage Door did a fantastic job replacing my garage door. They were even able to match the color of the house trim perfectly! I am super pleased with the job they did and would highly recommend them to anyone. The repair man called me with a 20 minute window for arrival and was finished in a reasonable amount of time. Great job! Less
MasterCraft is the truth, y'all! A few months ago Nigel came to install a garage door opener, and we were so impressed with his service, we didn't think twice about calling MasterCraft again to install another one. And he was the coolest and most professional dude around; he explained everything so thoroughly. Other guys just want to take the money and run! Don't get swindled, MasterCraft is the ... More
MasterCraft is the truth, y'all! A few months ago Nigel came to install a garage door opener, and we were so impressed with his service, we didn't think twice about calling MasterCraft again to install another one. And he was the coolest and most professional dude around; he explained everything so thoroughly. Other guys just want to take the money and run! Don't get swindled, MasterCraft is the best anywhere, hands down 💯 Less
I highly recommend this company. Great service, reasonable prices, and efficient service people. I've used them twice. Once to replace garage doors and most recently for a new garage door opener. It was easy to schedule an appointment (did so by texting) and they were prompt. Nigel is a great asset to your company!... More
I highly recommend this company. Great service, reasonable prices, and efficient service people. I've used them twice. Once to replace garage doors and most recently for a new garage door opener. It was easy to schedule an appointment (did so by texting) and they were prompt. Nigel is a great asset to your company! Less
Nigel did a great job. Diagnosed and fixed the issue quickly. Door works like it's brand new now!
Eric has been to my home twice this year in Scottsdale for different garage door issues. He's always been professional and on-time. His work deserves an A+ grade. I highly recommend MasterCraft Garage Door Service LLC.... More
Eric has been to my home twice this year in Scottsdale for different garage door issues. He's always been professional and on-time. His work deserves an A+ grade. I highly recommend MasterCraft Garage Door Service LLC. Less
Quick service and good pricing. The employee, Nigel was very helpful and informative with tips on how to maintain our garage door throughout the year. He answered all of questions and arrived on time for the appointment... More
Quick service and good pricing. The employee, Nigel was very helpful and informative with tips on how to maintain our garage door throughout the year. He answered all of questions and arrived on time for the appointment Less
Eric with Mastercraft was great, we truly appreciate his level of service, attention to detail, and timeliness. He made some recommendations on some improvements, but was not pushy at all. We will definitely be calling him again when we’re are ready for a complete replacement!... More
Eric with Mastercraft was great, we truly appreciate his level of service, attention to detail, and timeliness. He made some recommendations on some improvements, but was not pushy at all. We will definitely be calling him again when we’re are ready for a complete replacement! Less
I called MasterCraft because our door closing safety feature was not allowing me to close the door even though there was nothing in the way. Eric arrived about 15 minutes early the next day. He ran our opener a couple of times and inspected the transmitter/receiver for the safety feature. He quickly determined that one was shorted out, so he rewired the unit. he also performed annual maintena... More
I called MasterCraft because our door closing safety feature was not allowing me to close the door even though there was nothing in the way. Eric arrived about 15 minutes early the next day. He ran our opener a couple of times and inspected the transmitter/receiver for the safety feature. He quickly determined that one was shorted out, so he rewired the unit. he also performed annual maintenance and tuned a couple of settings. The door runs better than ever and it took him less than 30 minutes. The entire time, he was professional, friendly, and communicative. He recommended that I keep an eye on and maybe replace some equipment, but he never pressured me and told me we could work the door for years without making the changes, so I passed for now. I strongly recommend MasterCraft Garage Door Service for anything you need regarding your garage door! They'll do you right! Thanks, Eric! Less
Nigel from MasterCraft did a great job! The most courteous repairmen I have met. His demeanor was pleasant, professional, and explained things very well and precise. Nigel & MasterCraft saved me from a horrible experience with another company named A2ZGarage. I've been trying to get my garage repaired with them OVER 2 MONTHS since August 21st! MasterCraft took my call and had a technician out th... More
Nigel from MasterCraft did a great job! The most courteous repairmen I have met. His demeanor was pleasant, professional, and explained things very well and precise. Nigel & MasterCraft saved me from a horrible experience with another company named A2ZGarage. I've been trying to get my garage repaired with them OVER 2 MONTHS since August 21st! MasterCraft took my call and had a technician out the next day. Gave me 3 options, with quotes off the bat. They really worked with me and took extra steps to ensure I had opportunities to save (and I never asked for it!) After making a decision, I decided to choose the middle of the road option and gave them a call back. They had someone come out the next day to finish the job! Nigel showed up, talked me through the process and he did his thing. When he was done he called me to ensure my dogs didn't bark at the sound of knocks. He even helped me program the codes for the existing one. I am saving your number and highly recommending it. So mucj that I am even going to go update my Facebook response from 3 yrs ago. Nigel if you see this, thank you very much. Definitely made an impression on me I hope brings you business. Less
Great job by Nigel!
Incredible service! My garage door broke this morning, and I was unable to get my car out. Mastercraft came out very quickly and replaced the broken parts. Nigel was very professional and thorough. He did an outstanding job, and I will definitely use them again.... More
Incredible service! My garage door broke this morning, and I was unable to get my car out. Mastercraft came out very quickly and replaced the broken parts. Nigel was very professional and thorough. He did an outstanding job, and I will definitely use them again. Less
When you realize your garage door won’t open and your car is inside it’s a bit of a panic. We manually couldn’t lift the door either. I called MasterCraft after reading good reviews I immediately called to schedule someone to come out. To my great surprise I was told that Nigel could be here in about an hour, he got here even earlier! He found a way to get the door open and from there took care... More
When you realize your garage door won’t open and your car is inside it’s a bit of a panic. We manually couldn’t lift the door either. I called MasterCraft after reading good reviews I immediately called to schedule someone to come out. To my great surprise I was told that Nigel could be here in about an hour, he got here even earlier! He found a way to get the door open and from there took care of things. Anyway, he was thorough and friendly and went the extra mile to make sure we were satisfied with his work, which we were. Thank you for the quick work to a frustrating problem! Less
When it was time to replace our unsightly garage door, MasterCraft came highly recommended by a friend. Super friendly and professional staff; great communication from both James and Nigel. Nigel did a superior job on the install and painting; the work was completed on time and Nigel was just a pleasure to work with.... More
When it was time to replace our unsightly garage door, MasterCraft came highly recommended by a friend. Super friendly and professional staff; great communication from both James and Nigel. Nigel did a superior job on the install and painting; the work was completed on time and Nigel was just a pleasure to work with. Less
Have been dealing with a couple rooms above the garage being warmer than the rest for years now. They suggested the polyurethane injected door and offered it at a very competitive price. It's made a world of difference. These guys are very honest, timely, and professional. Eric came out and did a fantastic job. Will definitely continue to use them and wouldn't hesitate to refer them to anyone I k... More
Have been dealing with a couple rooms above the garage being warmer than the rest for years now. They suggested the polyurethane injected door and offered it at a very competitive price. It's made a world of difference. These guys are very honest, timely, and professional. Eric came out and did a fantastic job. Will definitely continue to use them and wouldn't hesitate to refer them to anyone I know. Less
Very pleased with the service. Eric was very personable and informative. Found out my opener was 19 years old which explained my recent problems. Eric completely installed new unit, programmed all the remotes, including my car and thoroughly explained everything to me. Great experience. Highly recommend! Thanks, Eric! 👍... More
Very pleased with the service. Eric was very personable and informative. Found out my opener was 19 years old which explained my recent problems. Eric completely installed new unit, programmed all the remotes, including my car and thoroughly explained everything to me. Great experience. Highly recommend! Thanks, Eric! 👍 Less
Great service .. came same day and fixed the door quickly. Recommend it.
Nigel was prompt and very professional! He provided a thorough description of the problem and suggested the most appropriate fix. Once the job was done, he walked me through his inspection and highlighted areas to be aware of in the future. I am very pleased with this company and the entire process. Thank you for the great service!... More
Nigel was prompt and very professional! He provided a thorough description of the problem and suggested the most appropriate fix. Once the job was done, he walked me through his inspection and highlighted areas to be aware of in the future. I am very pleased with this company and the entire process. Thank you for the great service! Less
The service guy was on time, professional and efficient. Repaired my garage springs within an hour. I was happy that they were able to schedule the repair the same day I called. I highly recommend them.... More
The service guy was on time, professional and efficient. Repaired my garage springs within an hour. I was happy that they were able to schedule the repair the same day I called. I highly recommend them. Less
Great experience working with MasterCraft garage door services. My garage door stopped closing and I called them in the morning and they had someone out to assess the problem and fix it by the afternoon. Nigel was great and quickly figured out the issue and corrected it on the spot. Also they are a veteran owned business and offer a military/law enforcement discount which is great. Would definite... More
Great experience working with MasterCraft garage door services. My garage door stopped closing and I called them in the morning and they had someone out to assess the problem and fix it by the afternoon. Nigel was great and quickly figured out the issue and corrected it on the spot. Also they are a veteran owned business and offer a military/law enforcement discount which is great. Would definitely recommend their services. Less
Was able to get an appointment next day! Nigel me know he was running EARLY to our appointment. Replaced the springs and checked our door out quickly. Very happy with the service!... More
Was able to get an appointment next day! Nigel me know he was running EARLY to our appointment. Replaced the springs and checked our door out quickly. Very happy with the service! Less
Very professional. Clean, on time, and top notch workmanship. Thanks
Nigel did an amazing job! Very helpful, thorough and knowledgeable. We are happy with our installation and will be glad to call you again for any needs in the future. Thank you! Brady... More
Nigel did an amazing job! Very helpful, thorough and knowledgeable. We are happy with our installation and will be glad to call you again for any needs in the future. Thank you! Brady Less
Very impressive customer service with same day response. Eric arrived early and labored through a hot garage and tight quarters (clutter) to get the job done right. MasterCraft is my go to for garage door repair!!!... More
Very impressive customer service with same day response. Eric arrived early and labored through a hot garage and tight quarters (clutter) to get the job done right. MasterCraft is my go to for garage door repair!!! Less
Same day service. Affordable and honest pricing. Family owned business. Friendly and experienced technician (Nigel) and phone operator (James) both called ahead with an ETA. Service was quick and included a tutorial for how to properly maintain our doors. A++... More
Same day service. Affordable and honest pricing. Family owned business. Friendly and experienced technician (Nigel) and phone operator (James) both called ahead with an ETA. Service was quick and included a tutorial for how to properly maintain our doors. A++ Less
Definitely highly recommended. The service tech Nigel was great, and super friendly. He explained in detail exactly what was wrong. And, the price on the repair was reasonable too.... More
Definitely highly recommended. The service tech Nigel was great, and super friendly. He explained in detail exactly what was wrong. And, the price on the repair was reasonable too. Less
Called looking for a very common torsion spring … "I'm sorry, we don't currently have any garage door springs in stock." Website quote below: "We stock, for fast local pickup; garage door springs, bearings, cable, bearings, brackets, rollers and much more. We carry just about anything you need for any of your DIY garage door repair and upgrade needs." Apparently just about anything except the ... More
Called looking for a very common torsion spring … "I'm sorry, we don't currently have any garage door springs in stock." Website quote below: "We stock, for fast local pickup; garage door springs, bearings, cable, bearings, brackets, rollers and much more. We carry just about anything you need for any of your DIY garage door repair and upgrade needs." Apparently just about anything except the thing that breaks most often on a garage door …. Less
Honestly surprised how easy it was from start to finish. Eric called me ahead of time to let me know he was near by. The install came out great. I learned a good bit about garage doors and am very happy with the results. There was no pressure and everything I was quoted was exactly what I charged.... More
Honestly surprised how easy it was from start to finish. Eric called me ahead of time to let me know he was near by. The install came out great. I learned a good bit about garage doors and am very happy with the results. There was no pressure and everything I was quoted was exactly what I charged. Less
Customer service and scheduling was great! However did have miscommunication on arrival time as he was 30 mins late and I had to get to work. He also didn’t have a part and had to run get it while doing job (which I’m understanding of), better right than half way done. Overall good service when job was complete, clean and very thorough.... More
Customer service and scheduling was great! However did have miscommunication on arrival time as he was 30 mins late and I had to get to work. He also didn’t have a part and had to run get it while doing job (which I’m understanding of), better right than half way done. Overall good service when job was complete, clean and very thorough. Less
If I could give them 10 Stars I would! Garage door spring snapped in the middle of the night. Didn't know it until we wanted to leave today, garage door won't open even with the manual release. I called MasterCraft and spoke with Nigel. He said he could be out within the hour and quoted an approximate cost based on what I described. He was not only here within that time frame he called from the r... More
If I could give them 10 Stars I would! Garage door spring snapped in the middle of the night. Didn't know it until we wanted to leave today, garage door won't open even with the manual release. I called MasterCraft and spoke with Nigel. He said he could be out within the hour and quoted an approximate cost based on what I described. He was not only here within that time frame he called from the road to confirm he was on his way. He arrived, replace the spring, and the invoice was exactly what he said it would be. Very polite and personable young man, definitely an asset to MasterCraft. Plus there is a 6 year transferrable warranty on the work he did today. It just doesn't get any better than that! THANK YOU NIGEL!!!!!! We so appreciate all of your service today. Less
If I could give them 10 Stars I would! Garage door spring snapped in the middle of the night. Didn't know it until we wanted to leave today, garage door won't open even with the manual release. I called MasterCraft and spoke with Nigel. He said he could be out within the hour and quoted an approximate cost based on what I described. He was not only here within that time frame he called from the r... More
If I could give them 10 Stars I would! Garage door spring snapped in the middle of the night. Didn't know it until we wanted to leave today, garage door won't open even with the manual release. I called MasterCraft and spoke with Nigel. He said he could be out within the hour and quoted an approximate cost based on what I described. He was not only here within that time frame he called from the road to confirm he was on his way. He arrived, replace the spring, and the invoice was exactly what he said it would be. Very polite and personable young man, definitely an asset to MasterCraft. Plus there is a 6 year transferrable warranty on the work he did today. It just doesn't get any better than that! THANK YOU NIGEL!!!!!! We so appreciate all of your service today. Less
I had a fantastic experience! Quick, affordable, extremely helpful!
Mastercraft was very helpful in repairing a broken garage door spring. Our technician Eric was professional and fixed the issue promptly while explaining the repair and other items to consider. Thanks for the help! Invoice #WO-1381... More
Mastercraft was very helpful in repairing a broken garage door spring. Our technician Eric was professional and fixed the issue promptly while explaining the repair and other items to consider. Thanks for the help! Invoice #WO-1381 Less
After seeing all the positive reviews on Angie's List for MasterCraft, I contacted MasterCraft to come out to install two garage door openers and tune up both doors too. Jonathan came out the next day on schedule right on time, and we went over the options. He then installed and the openers and tuned up the doors as well as installed new rollers on both doors. He was very thorough, and he did ... More
After seeing all the positive reviews on Angie's List for MasterCraft, I contacted MasterCraft to come out to install two garage door openers and tune up both doors too. Jonathan came out the next day on schedule right on time, and we went over the options. He then installed and the openers and tuned up the doors as well as installed new rollers on both doors. He was very thorough, and he did an excellent job. He also cleaned up all the messy wiring that was done by the previous owner. It's a pleasure to see the job so well done. Great job, Jonathan! WO-1888 Less
MasterCraft is wonderful. They came out the same day I called and lubricated my garage door wheels. They also helped me program my remote keypad, as well as the keypad on my Mother's home, next door to mine. My technician's name was Corey and he was awesome!!! My work order is #1944.... More
MasterCraft is wonderful. They came out the same day I called and lubricated my garage door wheels. They also helped me program my remote keypad, as well as the keypad on my Mother's home, next door to mine. My technician's name was Corey and he was awesome!!! My work order is #1944. Less
Called to set up an appointment and Korey was at my house the next day, hey performed a tune up on my garage door/opener and I couldn't be happier with the service, thanks Korey and the rest of the team at MasterCraft!! Work order 1979... More
Called to set up an appointment and Korey was at my house the next day, hey performed a tune up on my garage door/opener and I couldn't be happier with the service, thanks Korey and the rest of the team at MasterCraft!! Work order 1979 Less
Called to ask questions about our current door. Staff was very friendly and helpful.
I called on Monday and Jonathan was out on Tuesday. I was given an hour window for the appointment, so I didn't have to wait around all day. Jonathan called about an hour ahead to let me know everything was on schedule which I also appreciated. He showed up on time and was friendly and polite. I am very pleased with the service and personnel at MasterCraft.... More
I called on Monday and Jonathan was out on Tuesday. I was given an hour window for the appointment, so I didn't have to wait around all day. Jonathan called about an hour ahead to let me know everything was on schedule which I also appreciated. He showed up on time and was friendly and polite. I am very pleased with the service and personnel at MasterCraft. Less
Excellent service.
Stewart came out the same day I called, did a free inspection, got the door working without charge and gave me an estimate for a permanent solution. The estimate was much lower than I had expected. He came exactly on time the day we agreed on and did the repairs in less than 30 minutes. A very polite, knowledgeable young man. Highly recommended.... More
Stewart came out the same day I called, did a free inspection, got the door working without charge and gave me an estimate for a permanent solution. The estimate was much lower than I had expected. He came exactly on time the day we agreed on and did the repairs in less than 30 minutes. A very polite, knowledgeable young man. Highly recommended. Less
Helpful and professional. I now know where to go for my garage door needs.
Mastercraft did an amazing job installing a set of insulated doors on our house and I promise I will use their services again some day.
I am very pleased with the work done by MasterCraft Garage Door Service. They were efficient in setting up the appointment and following up with a phone confirmation. I had to move the appointment later in the day, and they were pleasant and professional in accommodating me. Jonathan was the technician and he did an excellent job. He informed me of the work to be done and the cost which was very ... More
I am very pleased with the work done by MasterCraft Garage Door Service. They were efficient in setting up the appointment and following up with a phone confirmation. I had to move the appointment later in the day, and they were pleasant and professional in accommodating me. Jonathan was the technician and he did an excellent job. He informed me of the work to be done and the cost which was very fair. I can recommend this company without reservation. Less
We called MasterCraft on a Thursday and they came out on Friday. Korey quickly assessed the situation and fixed the problem efficiently. He was very professional and helpful. This is the second time we have used this company and both times had very favorable results. Order# 1789... More
We called MasterCraft on a Thursday and they came out on Friday. Korey quickly assessed the situation and fixed the problem efficiently. He was very professional and helpful. This is the second time we have used this company and both times had very favorable results. Order# 1789 Less
They came out the same day I called. The technician diagnosed the problem and tried to see if he could repair it. When that didn't work (the opener was 16 years old) he gave an estimate on a new opener which was reasonable. After I talked it over with my husband, I called back and he came back and installed the new opener plus a key pad! Very pleased with the opener, the service, and the price.... More
They came out the same day I called. The technician diagnosed the problem and tried to see if he could repair it. When that didn't work (the opener was 16 years old) he gave an estimate on a new opener which was reasonable. After I talked it over with my husband, I called back and he came back and installed the new opener plus a key pad! Very pleased with the opener, the service, and the price. Less
Our service technician, Danielle, was courteous and professional. She fixed the problem we were having quickly and efficiently. We are repeat customers, and can always depend on MasterCraft when we need garage door repairs. Highly recommended!... More
Our service technician, Danielle, was courteous and professional. She fixed the problem we were having quickly and efficiently. We are repeat customers, and can always depend on MasterCraft when we need garage door repairs. Highly recommended! Less
Excellent job. The tech, Jordan did an awesome job repairing our garage door. Very efficient and professional work. Thank you.
Yesterday (11 July 2017) your company set out one of the dumbest, lazy techs to repair my garage door opener. He arrived ok, walked around, looked up at the unit, pressed the door button, played with the safety lights - said "I ain't never seen one like this!" I said it is more than likely the start capacitor. His response was no it would have popped if it had. Can't be fixed - end of story! ... More
Yesterday (11 July 2017) your company set out one of the dumbest, lazy techs to repair my garage door opener. He arrived ok, walked around, looked up at the unit, pressed the door button, played with the safety lights - said "I ain't never seen one like this!" I said it is more than likely the start capacitor. His response was no it would have popped if it had. Can't be fixed - end of story! Now tries to sell me a new unit for more than $400.00 Later in the day I had a second service man - changed the capacitor and I was back in business. Now do you think I'm going to recommend your company - think again!!! What a waist of time, and energy not to mention the forty nine bucks I had to pay for this moron coming out here. MasterCraft Invoice #WO-5624 Less
I own a rental property in Queen Creek that was experiencing a garage door opener issue. I took a iPhone video and posted it to YouTube to see if anyone had experience the same issue. I received a couple of responses from out of state repair companies. Both said the casement was bad, simple fix, should not cost more than $100 parts and labor to repair. I contacted MasterCraft Garage Door Serv... More
I own a rental property in Queen Creek that was experiencing a garage door opener issue. I took a iPhone video and posted it to YouTube to see if anyone had experience the same issue. I received a couple of responses from out of state repair companies. Both said the casement was bad, simple fix, should not cost more than $100 parts and labor to repair. I contacted MasterCraft Garage Door Service explained the problem, they sent out a tech to the property in less than 24 hours. The tech came up with the same diagnosis and the charge was $100. This was a simple and great experience. I would definitely recommend, they are quick, professional, honest and easy to work with. Less
These guys are great to work with. Customer service is amazing, and they do all they can to get your door or opener repaired in most cases at far less cost before talking about replacement. Even replacement costs are low. I have used them many times and recommended them to friends that are extremely happy with their services as well.... More
These guys are great to work with. Customer service is amazing, and they do all they can to get your door or opener repaired in most cases at far less cost before talking about replacement. Even replacement costs are low. I have used them many times and recommended them to friends that are extremely happy with their services as well. Less
Great service. Quick and professional. My door has never worked better.
I received a call from my tenant who was experiencing a garage door issue and had called a repair company. I had used MasterCraft previously at my personal residence and call them immediately. It just so happened they had a rep (Korey)in the area who was able to go check it out within an hour and give me a decent price, so I went with them, again! SERVICE TICKET: WO-1751... More
I received a call from my tenant who was experiencing a garage door issue and had called a repair company. I had used MasterCraft previously at my personal residence and call them immediately. It just so happened they had a rep (Korey)in the area who was able to go check it out within an hour and give me a decent price, so I went with them, again! SERVICE TICKET: WO-1751 Less
Mastercraft was very helpful in repairing a broken garage door spring. The 24 hour assistance was greatly appreciated and they were able to get someone out first thing in the morning. Our technician Eric was professional and fixed the issue promptly while explaining the repair and other items to consider. Thanks for the help! Order #1667... More
Mastercraft was very helpful in repairing a broken garage door spring. The 24 hour assistance was greatly appreciated and they were able to get someone out first thing in the morning. Our technician Eric was professional and fixed the issue promptly while explaining the repair and other items to consider. Thanks for the help! Order #1667 Less
Great and competitive pricing! After getting 3 bids, MasterCraft had the lowest price without having to haggle or negotiate. Our technician, Eric, was knowledgeable, friendly and efficient. Our new door and opener are super quiet and well made, great products/service/prices! Give them a call, you’ll be happy that you did!... More
Great and competitive pricing! After getting 3 bids, MasterCraft had the lowest price without having to haggle or negotiate. Our technician, Eric, was knowledgeable, friendly and efficient. Our new door and opener are super quiet and well made, great products/service/prices! Give them a call, you’ll be happy that you did! Less
My 18 year old garage door opener stopped working. I called MasterCraft and they were at my door in less than 24 hours, on a Saturday morning. Eric quickly diagnosed the problem and had a replacement opener on the truck. Eric installed it in less than an hour. I was very pleased with their service.... More
My 18 year old garage door opener stopped working. I called MasterCraft and they were at my door in less than 24 hours, on a Saturday morning. Eric quickly diagnosed the problem and had a replacement opener on the truck. Eric installed it in less than an hour. I was very pleased with their service. Less
I selected MasterCraft because of good online reviews and a location near my Gilbert home after I was surprised by a broken garage door spring. I made my call to them and within less than 3 hours I had my job DONE! My Tech was Jonathan - he was very proficient at his trade, pleasant and quick to fix my problem. He recommended both springs be replaced with a heavy duty set they prefer including... More
I selected MasterCraft because of good online reviews and a location near my Gilbert home after I was surprised by a broken garage door spring. I made my call to them and within less than 3 hours I had my job DONE! My Tech was Jonathan - he was very proficient at his trade, pleasant and quick to fix my problem. He recommended both springs be replaced with a heavy duty set they prefer including a 10 year warranty; and up front told me the cost. I quickly decided this was a good deal and was a fair price. While doing the install, he did also recomment new bearing brackets, but after 25 years of my neglect I wouldn't call that upselling, I would call it good attention to detail! He lubricated the door wheels and hinges and checked the load limits on the opener as promised in his original price estimate. I say to anyone looking for help - don't waste a lot of time looking elsewhere - these guys are fair priced, good at their work and prompt. I couldn't aske for more! Thanks Jonathan! Less
The spring on my garage door broke last night and I searched around on the Internet to find a company to fix it. Saw good reviews with Mastercraft and gave them a shot. Called that night for a non-emergency repair and Eric came out the next day and fixed it fast. He also suggested some new rollers to soften the noise, which turned out to be worth the investment. I'm very happy with everything Eri... More
The spring on my garage door broke last night and I searched around on the Internet to find a company to fix it. Saw good reviews with Mastercraft and gave them a shot. Called that night for a non-emergency repair and Eric came out the next day and fixed it fast. He also suggested some new rollers to soften the noise, which turned out to be worth the investment. I'm very happy with everything Eric did and I highly recommend them. WO-1610 Less
Our garage door opener quit working on a Saturday afternoon. I found MasterCraft on google and called hoping I wouldn't have to leave the garage door open all weekend. They offered me an opening in a couple hours. Within 20 minutes, Jonathan called and told me he had a cancellation and could come over if that was ok. We had only bought the house a couple months before and knew the garage door ope... More
Our garage door opener quit working on a Saturday afternoon. I found MasterCraft on google and called hoping I wouldn't have to leave the garage door open all weekend. They offered me an opening in a couple hours. Within 20 minutes, Jonathan called and told me he had a cancellation and could come over if that was ok. We had only bought the house a couple months before and knew the garage door opener wasn't in great shape. Jonathan put in a new one that is awesome! He is so polite and efficient! We are so pleased with MasterCraft Garage Door Service! We never expected such amazing service on a Saturday! Thank you so much! Invoice #WO-2660 Less
Wow. A late afternoon phone call to MasterCraft yesterday was answered promptly. An appointment to replace our garage door springs first thing the next morning was made. Eric called 20 minutes out. Showed up on time and had the two springs replaced, the door tuned and was done in less that 45 minutes. Awesome, prompt, courteous and professional service. Just what someone is looking for in a gre... More
Wow. A late afternoon phone call to MasterCraft yesterday was answered promptly. An appointment to replace our garage door springs first thing the next morning was made. Eric called 20 minutes out. Showed up on time and had the two springs replaced, the door tuned and was done in less that 45 minutes. Awesome, prompt, courteous and professional service. Just what someone is looking for in a great company. Order #: WO-1970 Less
Met with Korey and he gave me a very fair estimate on replacing our garage door. I am looking forward toe working with MasterCraft Garage Door Service. work order number WO-1926... More
Met with Korey and he gave me a very fair estimate on replacing our garage door. I am looking forward toe working with MasterCraft Garage Door Service. work order number WO-1926 Less
Called this company for replacing my garage door spring. Eric was on site within 25 minutes. The replacement was completed in less than 20 minutes. The price was reasonable which included a 10 year warranty.... More
Called this company for replacing my garage door spring. Eric was on site within 25 minutes. The replacement was completed in less than 20 minutes. The price was reasonable which included a 10 year warranty. Less
Had a broken spring last night. Called this morning and Jonathan was here within the hour and door works great and I have a 10 year warranty on new spring. Highly recommend... More
Had a broken spring last night. Called this morning and Jonathan was here within the hour and door works great and I have a 10 year warranty on new spring. Highly recommend Less
Jonathan did an excellent job for me. He arrived on time, was very courteous, diagnosed the problem, and repaired the door quickly and at a fair price. The door is working beautifully! This is a solid outfit.... More
Jonathan did an excellent job for me. He arrived on time, was very courteous, diagnosed the problem, and repaired the door quickly and at a fair price. The door is working beautifully! This is a solid outfit. Less
Perfect quality and atonishingly quick response! Spencer was at my house in (seriously!) about half an hour and got right to work. The job was completed just right in what seemed like a blink of an eye. I'm pretty big on doing stuff around the house myself, but everything I've ever heard about garage door springs is "call an expert" - and MasterCraft is certainly the expert!... More
Perfect quality and atonishingly quick response! Spencer was at my house in (seriously!) about half an hour and got right to work. The job was completed just right in what seemed like a blink of an eye. I'm pretty big on doing stuff around the house myself, but everything I've ever heard about garage door springs is "call an expert" - and MasterCraft is certainly the expert! Less
Friendly, efficient and very helpful! The owner came out on New Year's Eve! Seemed to be a fair price, meaning good value for the money! I would strongly recommend.... More
Friendly, efficient and very helpful! The owner came out on New Year's Eve! Seemed to be a fair price, meaning good value for the money! I would strongly recommend. Less
Jonathan was very knowledgeable and very thorough in his explanation of the process and the garage door replacement we needed. He was able to schedule the replacement within the same week. The service has been exceptional.... More
Jonathan was very knowledgeable and very thorough in his explanation of the process and the garage door replacement we needed. He was able to schedule the replacement within the same week. The service has been exceptional. Less
Fast, friendly, knowledgeable, thorough, service for a reasonable price! Friday morning woke up to a broken spring on our garage door. Almost could not open the door. Our builder put in a thin cheap door that bent over its own weight, and trying to manually lift it with a broken spring. I asked my neighbor if he had a recommendation for a local business that fixes garage doors. He heard these gu... More
Fast, friendly, knowledgeable, thorough, service for a reasonable price! Friday morning woke up to a broken spring on our garage door. Almost could not open the door. Our builder put in a thin cheap door that bent over its own weight, and trying to manually lift it with a broken spring. I asked my neighbor if he had a recommendation for a local business that fixes garage doors. He heard these guys were excellent from coworkers who were knowledgeable in the field. I called them and they offered to come that afternoon but I had some place I had to go. So they gave me an appointment for 8 am next day. I described the symptoms and they new the problem right away. They ensured me they carry the parts on their truck needed to complete the repair. I thought I might need a new door. Nigel came promptly as promised and inspected the door and springs. The door was very thin he said, and since it’s a double door it needs double springs. I knew he was correct because I read online builders cut corners by installing only one spring but they never last. Nigel assured me I didn’t have to buy a new door, which I really wasn’t looking forward too. Instead he said he would put in a double spring, and brace the door! He gave me a very reasonable price on the springs, new bearings, brace and labor. He was very thorough! Installed the new hardware checked and adjusted everything and lubed everything in about an hour! Speaking to him I found out it’s a locally family owned and operated business which I love because that type of business usually cares about their work and reputation and these guys were no different! I gave them 5 stars because they earned and deserved it. I don’t just throw around 5 stars unless it’s true because as a consumer I want honestly when I am trying to get good recommendations! I highly recommend MasterCraft garage doors! Less
So impressed with this company! I have used them twice now. The first time to fix my garage door and today to replace my garage door opener. Jonathan was the technician on both jobs. He called ahead and arrived within the window scheduled. He assessed the situation quickly and completed the task efficiently. MasterCraft is definitely my "go to" for all my garage services. I will certainly recomme... More
So impressed with this company! I have used them twice now. The first time to fix my garage door and today to replace my garage door opener. Jonathan was the technician on both jobs. He called ahead and arrived within the window scheduled. He assessed the situation quickly and completed the task efficiently. MasterCraft is definitely my "go to" for all my garage services. I will certainly recommend this company to others. Less
Our tech Corey was great and they got out really quickly. Fixed out issue with minimal time and cost. Thank you! Invoice #WO-1907
Awesome service! I called in the morning. Kory Wood immediately returned my call. Later that day he came checked out the garage door. I didn't realize the poor condition my garage door was in. We have been having problems with it and turned out to be an issue. Kory went over the problems with me which gave me an insight to the causes at hand. Kory was super friendly, fast and informative. We ... More
Awesome service! I called in the morning. Kory Wood immediately returned my call. Later that day he came checked out the garage door. I didn't realize the poor condition my garage door was in. We have been having problems with it and turned out to be an issue. Kory went over the problems with me which gave me an insight to the causes at hand. Kory was super friendly, fast and informative. We schedule the repair and all went really well. MasterCraft will be my go to and I recommend them for any garage door service needs. Less
Excellent response to my failure at changing rollers. Called at 9:30am and Korey arrived by 11:30am and was gone by 1pm. I could now get out of my garage. Not a good feeling being locked in! Many thanks Mastercraft. AP Korey Invoice WO-1913... More
Excellent response to my failure at changing rollers. Called at 9:30am and Korey arrived by 11:30am and was gone by 1pm. I could now get out of my garage. Not a good feeling being locked in! Many thanks Mastercraft. AP Korey Invoice WO-1913 Less
Highly recommend. My installer, Jonathan, was right on time and installed my new unit quickly and went over all of the functions with me. Very professional service.... More
Highly recommend. My installer, Jonathan, was right on time and installed my new unit quickly and went over all of the functions with me. Very professional service. Less
All around great service. Stuart on the phone got me scheduled fast for a broken spring. And let me have their current discount which I wasn't even aware of. Literally $100 cheaper than the company I called before, and Eric the technician showed up maybe 15 minutes later. The tech was quick, friendly, and got it done right the first time. All around a badass, efficient, and honest company.... More
All around great service. Stuart on the phone got me scheduled fast for a broken spring. And let me have their current discount which I wasn't even aware of. Literally $100 cheaper than the company I called before, and Eric the technician showed up maybe 15 minutes later. The tech was quick, friendly, and got it done right the first time. All around a badass, efficient, and honest company. Less
The owner is always courtesy and prompt in his response. Nice to know I can count on them when I'm trapped in my garage or for regular service.
Eric came on time and did an excellent job! He was friendly and told me what needed to be done and why. I highly recommend MasterCraft Garage Door Service, LLC.... More
Eric came on time and did an excellent job! He was friendly and told me what needed to be done and why. I highly recommend MasterCraft Garage Door Service, LLC. Less
Excellent garage door repair service in the valley definitely would recommend more so than those big garage door companies that just try to rip people off and dont do excellent customer service. Stuart is one of the best and follows through with what he does! A+... More
Excellent garage door repair service in the valley definitely would recommend more so than those big garage door companies that just try to rip people off and dont do excellent customer service. Stuart is one of the best and follows through with what he does! A+ Less
MasterCraft has done several projects for me in the last few years. Most recently I needed to have a garage door replaced at a rental property. Jonathan was terrific to work with - he was right on time, described why the door needed to be replaced and took care of all the details to have the replacement done very quickly. He was very detailed and followed up to let us know the work was complet... More
MasterCraft has done several projects for me in the last few years. Most recently I needed to have a garage door replaced at a rental property. Jonathan was terrific to work with - he was right on time, described why the door needed to be replaced and took care of all the details to have the replacement done very quickly. He was very detailed and followed up to let us know the work was complete. I always call MasterCraft when I need garage door service at my own home as well as my rentals. I know I can count on them to get the job done and give great service. Less
I highly recommend MasterCraft Garage Door Service. Korey was on time, polite, and efficient. Happily, the repair was quickly accomplished, Korey conducted a tuneup, and we were all once again on our way. [Inv: #WO-1865.]... More
I highly recommend MasterCraft Garage Door Service. Korey was on time, polite, and efficient. Happily, the repair was quickly accomplished, Korey conducted a tuneup, and we were all once again on our way. [Inv: #WO-1865.] Less
Great prompt service
A technician was at my door and completed the repair within two hours of my phone call. Jonathan was very polite and thoroughly explained what needed to be done. I will definitely recommend MasterCraft Garage Door Service to family and friends. Invoice WO-1752... More
A technician was at my door and completed the repair within two hours of my phone call. Jonathan was very polite and thoroughly explained what needed to be done. I will definitely recommend MasterCraft Garage Door Service to family and friends. Invoice WO-1752 Less
Mastercraft scheduled my appointment the same day I called. Very efficient and straight forward. They quoted me a price on the phone which I felt was reasonable and scheduled a technician within a few hours. Corey, the technician called me a 1/2 hour before he came out to inform he was on the way. In less than an hour he replaced my springs, serviced my garage door and was done. Corey was pr... More
Mastercraft scheduled my appointment the same day I called. Very efficient and straight forward. They quoted me a price on the phone which I felt was reasonable and scheduled a technician within a few hours. Corey, the technician called me a 1/2 hour before he came out to inform he was on the way. In less than an hour he replaced my springs, serviced my garage door and was done. Corey was professional, courteous and helpful. I was very pleased and will recommend Mastercraft to all my friends. Great job, Thanks Corey and Mastercraft. Order #1787 Less
Eric was very timely, professional and did a great job in repairing our garage door. I would highly recommend MasterCraft Garage Door Service.
Great service...I'd recomend them to anyone needing garage door service.
Jonathan was our technician. He was courteous, efficient and professional. He showed up on time within the given hour, and called before arriving. Clean truck. Uniformed. He taught us some fundamentals about garage doors - we always appreciate when a tradesman teaches us something about his trade. From the time I called for a maintenance/overhaul/diagnostic, J. arrived less than 24 hours, and add... More
Jonathan was our technician. He was courteous, efficient and professional. He showed up on time within the given hour, and called before arriving. Clean truck. Uniformed. He taught us some fundamentals about garage doors - we always appreciate when a tradesman teaches us something about his trade. From the time I called for a maintenance/overhaul/diagnostic, J. arrived less than 24 hours, and addressed all our concerns. I cannot say, if the price was appropriate, but I do know that there a coupons available on Angies List, ie buy an 89$ service for 49$, a fact that I did not learn until after the fact. So, I suggest that a potential customer check into that. And I appreciated the fact that J did not try to up-sell us a garage .door/opener. Less
Very pleased with the whole experience. The guy answering the phone was very friendly and was able to set us up with a same day appointment. They had plenty of openings for time slots for us to choose from. Jordan came out to fix our door and was excellent- he was very friendly, extremely fast, and did a great job. I'll definitely use them again for future garage door issues, this is certainl... More
Very pleased with the whole experience. The guy answering the phone was very friendly and was able to set us up with a same day appointment. They had plenty of openings for time slots for us to choose from. Jordan came out to fix our door and was excellent- he was very friendly, extremely fast, and did a great job. I'll definitely use them again for future garage door issues, this is certainly one of the top service companies we've ever used. Less
Right on time. Quick work. Everything works great. Tech was very professional and polite. Tech name: Korey WO-2008 Andrew
Service from start to finish was outstanding. Contacted MasterCraft at 1pm and they were at home by 3:15pm same day. The technician, Jonathan, quickly diagnosed the problem, offered up options to correct, and completed job within an hour. Outstanding...... More
Service from start to finish was outstanding. Contacted MasterCraft at 1pm and they were at home by 3:15pm same day. The technician, Jonathan, quickly diagnosed the problem, offered up options to correct, and completed job within an hour. Outstanding... Less
Called to have an outdoor keypad installed and was able to get same day service! Awesome. Jonathan was our technician and installed the unit quickly and ran me through the setup thoroughly. All in all a great experience. Certainly recommended.... More
Called to have an outdoor keypad installed and was able to get same day service! Awesome. Jonathan was our technician and installed the unit quickly and ran me through the setup thoroughly. All in all a great experience. Certainly recommended. Less
Korey arrived on time, inspected our door and provided a quote within seconds. The spring were installed quickly and Korey also checked all the other elements to ensure we wouldn't have further issues. The price was fair for a job we didn't want to do ourselves. Tech - Korey WO - 1703... More
Korey arrived on time, inspected our door and provided a quote within seconds. The spring were installed quickly and Korey also checked all the other elements to ensure we wouldn't have further issues. The price was fair for a job we didn't want to do ourselves. Tech - Korey WO - 1703 Less
From the first phone call to request service to the installation - exceptional service and response time. Jonathan was our technician and he did a fantastic job. He was patient and explained all of our options in detail. We were able to make an informed choice and ended up with a repair to our door spring and new opener. In addition, Cory came out to lend a hand and bring a part. Cory was k... More
From the first phone call to request service to the installation - exceptional service and response time. Jonathan was our technician and he did a fantastic job. He was patient and explained all of our options in detail. We were able to make an informed choice and ended up with a repair to our door spring and new opener. In addition, Cory came out to lend a hand and bring a part. Cory was kind enough to stay and expedite the installation. Less
Jonathan replaced our old garage door opener, springs and rollers today. He did a superb job and was very efficient. He informed me with all varied options and choices. Very professional. Mastercraft as a business reflected me a good service company. They are available to provide service the same day if needed. Mine was not an emergency so Jonathan was scheduled for the next day. JA. May 3, '16... More
Jonathan replaced our old garage door opener, springs and rollers today. He did a superb job and was very efficient. He informed me with all varied options and choices. Very professional. Mastercraft as a business reflected me a good service company. They are available to provide service the same day if needed. Mine was not an emergency so Jonathan was scheduled for the next day. JA. May 3, '16 Less
Very happy with this company. I called early around 8 in the morning, scheduled a time, they were here exactly the time given and repair (two new springs) was complete in about 20-30 minutes. Can't ask much more than that! No hassles and no "I don't have that part in my truck" routine. Jonathan was the person who came out and was very professional as well as knowledgeable. I will use this co... More
Very happy with this company. I called early around 8 in the morning, scheduled a time, they were here exactly the time given and repair (two new springs) was complete in about 20-30 minutes. Can't ask much more than that! No hassles and no "I don't have that part in my truck" routine. Jonathan was the person who came out and was very professional as well as knowledgeable. I will use this company again.... Less
Quick to be scheduled. Did what they said. Asked for text not call when they are on their way. Corey was prompt, courteous and efficient.
Same day service, fixed issue within 30 minutes, provided a veteran discount. Win, Win, Win ... professional service technician, polite, focused and results driven. Outstanding Gilbert company... More
Same day service, fixed issue within 30 minutes, provided a veteran discount. Win, Win, Win ... professional service technician, polite, focused and results driven. Outstanding Gilbert company Less
Great experience. They give you a 1 hour appointment window, not 4! Installed new opener and even helped me set up my car.
I am extremely pleased with my new garage door opener installation. Jonathan was timely, courteous, professional, and extremely competent in providing his service.... More
I am extremely pleased with my new garage door opener installation. Jonathan was timely, courteous, professional, and extremely competent in providing his service. Less
Corey showed up promptly and made quick work of the broken spring. I would definitely recommend mastercraft
Highly recommended, exceptional service at a great price! The staff was very professional and efficient.
The new door looks great. Nigel came out for the estimate, gave me great advice on the kind of door we should choose; even talked me out of the one I picked, which was more expensive but would have required more upkeep. Nigel also did the installation. He and Jordan were done in a very reasonable time and left a clean work site behind. I was pleased with the project and the service from beginning... More
The new door looks great. Nigel came out for the estimate, gave me great advice on the kind of door we should choose; even talked me out of the one I picked, which was more expensive but would have required more upkeep. Nigel also did the installation. He and Jordan were done in a very reasonable time and left a clean work site behind. I was pleased with the project and the service from beginning to end. Less
I’ve been happy with their quality of product AND service! The only I will continue to use.
Stuart came to our house on short notice and replaced our broken spring with two new springs. Professional, polite, quick and unbeatable pricing. Thank you!... More
Stuart came to our house on short notice and replaced our broken spring with two new springs. Professional, polite, quick and unbeatable pricing. Thank you! Less
Corey did an excellent job repairing the broken springs on my garage door.
I've had them out twice for service calls. They are fast, friendly, reliable, get the job done, explain options without a heavy sell. Definitely my go to for any garage door needs.... More
I've had them out twice for service calls. They are fast, friendly, reliable, get the job done, explain options without a heavy sell. Definitely my go to for any garage door needs. Less
Great and efficient service by the technician, thank you Service ticket: WO-6775
This company has amazing service! I have used Master Craftsman twice now and each experience was great from the communication, speedy service call time to repair! I will definitely be using this company again !... More
This company has amazing service! I have used Master Craftsman twice now and each experience was great from the communication, speedy service call time to repair! I will definitely be using this company again ! Less
Great experience. From scheduling the appointment to my tech Korey, great job. He was super nice, called 30 minutes ahead of arriving and arrived in the first fifteen minutes of the time I was scheduled, and worked super quick and clean. Did a great job! WO-3365... More
Great experience. From scheduling the appointment to my tech Korey, great job. He was super nice, called 30 minutes ahead of arriving and arrived in the first fifteen minutes of the time I was scheduled, and worked super quick and clean. Did a great job! WO-3365 Less
Excellent experience from beginning to end. The tech Jonathon was very organized and professional. He didn't try to upsell me on any Parts or services. They have definitely earned my future business.... More
Excellent experience from beginning to end. The tech Jonathon was very organized and professional. He didn't try to upsell me on any Parts or services. They have definitely earned my future business. Less
They were more expensive then the other companies, but I went with them because they had a 10 year warranty on parts and labor. They got me in the next morning. The tech Cory called me 15 minutes before he was scheduled to come to let me know he was on his way. He showed up at 7 am promptly. Very professional did a great job. I would recommend them to anyone. wo-3178... More
They were more expensive then the other companies, but I went with them because they had a 10 year warranty on parts and labor. They got me in the next morning. The tech Cory called me 15 minutes before he was scheduled to come to let me know he was on his way. He showed up at 7 am promptly. Very professional did a great job. I would recommend them to anyone. wo-3178 Less
Very professional, polite , timely, the technician Corey called me to let me me know that he was running ahead of schedule and would be at my residence in 10 to 15 minutes. Explained what needed to be done, showed me what failed on the old product and was very knowledgeable. I have found a good garage door company. And would recommend to others!... More
Very professional, polite , timely, the technician Corey called me to let me me know that he was running ahead of schedule and would be at my residence in 10 to 15 minutes. Explained what needed to be done, showed me what failed on the old product and was very knowledgeable. I have found a good garage door company. And would recommend to others! Less
This is a good company to work with! I received very professional treatment.... from scheduling the appointment, to being called prior to the arrival of the technician - who by the way, was right on time! Jonathan was very knowledgeable and informative. He didn't use any high-pressure sales techniques and recommended options to me. I chose the best one that fit my needs. He installed the door op... More
This is a good company to work with! I received very professional treatment.... from scheduling the appointment, to being called prior to the arrival of the technician - who by the way, was right on time! Jonathan was very knowledgeable and informative. He didn't use any high-pressure sales techniques and recommended options to me. I chose the best one that fit my needs. He installed the door opener quickly, and at a fair price. Jonathan even took time to help me program my car to open the door! Thanks Mastercraft! Less
We are selling our house and the home inspection found some problems with our garage door, I called Master Craft. They came out the same day, a Saturday! and had it fixed in about 30 minutes. The tech Korey and his helper were great!... More
We are selling our house and the home inspection found some problems with our garage door, I called Master Craft. They came out the same day, a Saturday! and had it fixed in about 30 minutes. The tech Korey and his helper were great! Less
Eric was very helpful with all my questions and was able to schedule installation the next morning. He also serviced our garage door opener for no extra charge which was greatly appreciated. I would definitely recommend MasterCraft. Invoice WO-2898.... More
Eric was very helpful with all my questions and was able to schedule installation the next morning. He also serviced our garage door opener for no extra charge which was greatly appreciated. I would definitely recommend MasterCraft. Invoice WO-2898. Less
There was an electrical problem with my garage door. I called the office and made an appointment for a technician to come out between 1:00 and 2:00. The office called me at 1:40 to say there had been a mix up and the technician would be delayed. He arrived at about 2:30. The technician quickly diagnosed the problem and the fix was that I needed a new garage door opener (the malfunctioning one... More
There was an electrical problem with my garage door. I called the office and made an appointment for a technician to come out between 1:00 and 2:00. The office called me at 1:40 to say there had been a mix up and the technician would be delayed. He arrived at about 2:30. The technician quickly diagnosed the problem and the fix was that I needed a new garage door opener (the malfunctioning one was 14 years old). The new unit was promptly installed. At my request he also replaced the malfunctioning exterior key pad opener. The work was just done today and appears to be satisfactory. Everyone I dealt with was professional and courteous. The problem was solved on the same day I reported it. My only disappointment was the timing issue, which was a problem because I was on a tight schedule. Technician: Korey Service ticket #: WO-2839 Less
Korey did an outstanding job to take care of my problem. They are a reputable great company. WO-2836.
Beginning with phone call to schedule service, appointment made at my convenience, then tech Stuart phoning ahead of time to let me know he was on the way, it was a good experience dealing with MasterCraft. They are a good example of what customer service should be. I highly recommend MasterCraft. Invoice WO-2791... More
Beginning with phone call to schedule service, appointment made at my convenience, then tech Stuart phoning ahead of time to let me know he was on the way, it was a good experience dealing with MasterCraft. They are a good example of what customer service should be. I highly recommend MasterCraft. Invoice WO-2791 Less
Eric from Mastercraft was excellent. He explained everything, found the problem which was a broken wire. He even checked and serviced my other garage door without charge. Would strongly recommend him.... More
Eric from Mastercraft was excellent. He explained everything, found the problem which was a broken wire. He even checked and serviced my other garage door without charge. Would strongly recommend him. Less
WO 2815/Korey: I called MasterCraft to have a double garage door tune-up (seen on Angies List) and to discuss a problem I was having with my opener (20 year old Genie model). The company sent Korey out the same afternoon that I called and he expertly tuned up my double door, including new rollers, alignment, etc. After discussing the unreliability of my current door opener with Korey I decided... More
WO 2815/Korey: I called MasterCraft to have a double garage door tune-up (seen on Angies List) and to discuss a problem I was having with my opener (20 year old Genie model). The company sent Korey out the same afternoon that I called and he expertly tuned up my double door, including new rollers, alignment, etc. After discussing the unreliability of my current door opener with Korey I decided to have a new one installed. Korey was able to schedule it for the very next day. Korey arrived as promised and began the installation that took about 1 1/2 hours. When he was finished he walked me through every step of the installation, demonstrated the safety features, demonstrated how to properly lube the opener, and patiently answered all of my many questions. Korey is an extremely professional and skilled technician. I have absolutely no doubt that he could expertly and quickly resolve any issue that may come up in the future. It is obvious that Korey takes pride in the quality of his workmanship and in representing MasterCraft. From the scheduling, timeliness, and quality of installation, MasterCraft is an outstanding company to do business with. I would highly recommend them to anyone who needs garage door repair. Less
Yesterday, I was shopping for a new garage opener, springs, cables and bearings (yes, the whole shebang). Sent a Yelp message to MasterCraft and received a prompt reply from the owner; Stuart. He was extremely responsive and very customer-oriented. They were the only company I found to offer a free inspection, everyone else charged a fee. In addition, they had the most competitive price and s... More
Yesterday, I was shopping for a new garage opener, springs, cables and bearings (yes, the whole shebang). Sent a Yelp message to MasterCraft and received a prompt reply from the owner; Stuart. He was extremely responsive and very customer-oriented. They were the only company I found to offer a free inspection, everyone else charged a fee. In addition, they had the most competitive price and scheduled install for the very next day! Today was the install, the tech; Korey called 30 minutes prior to arrival and replaced everything in 2-hours. He helped me set-up my keypad, put in new bulbs, lubed up the hinges, explained the warranty and gave me a user guide. I immediately received an email receipt with the warranty outlined. Within 24-hours, I no longer have a rattling track, or have to run in / out the garage to close the door. It is so much more quieter with the belt vs the former clunky chain. Thank you for the VERY professional service, great Liftmaster product and delivering on your commitment. Highly recommend to anyone looking for the best service!! Invoice#: Wo2795 Tech name Korey Less
Korey gave us an in depth estimate, once agreed upon, Korey came back and installed our new garage door very quickly. Korey was very professional and very polite. We can't believe how quiet the door opening and closing is, same garage door opener yet very quiet, we didn't realize just how noisy the old door was. He even serviced our garage door opener at no additional charge. Highly recommend thi... More
Korey gave us an in depth estimate, once agreed upon, Korey came back and installed our new garage door very quickly. Korey was very professional and very polite. We can't believe how quiet the door opening and closing is, same garage door opener yet very quiet, we didn't realize just how noisy the old door was. He even serviced our garage door opener at no additional charge. Highly recommend this company to anyone needing replacement or service. WO-2686 Less
Came out on a Saturday on fairly short notice and were even early! Tech was great, explained everything and seemed very thorough. Highly recommend.
Excellent customer service from the time I called to schedule an appointment to the project completion. Johnathan, the technician, was knowledgeable, polite, and punctual. I would refer this company to anyone that has garage door issues. Keep up your great work!... More
Excellent customer service from the time I called to schedule an appointment to the project completion. Johnathan, the technician, was knowledgeable, polite, and punctual. I would refer this company to anyone that has garage door issues. Keep up your great work! Less
Late Saturday night July 29th, 2016, my 2 door garage coil spring broke. It was loud! Sounded like something hit the house when that spring unwound! I use Angie's List for all my work on the house. I found MasterCraft Garage Door Service, LLC, an "A" rated top listed Company on Angie's with over 700 reviews. I called at 7:30am and had the best call service experience, nice, pleasant and got ... More
Late Saturday night July 29th, 2016, my 2 door garage coil spring broke. It was loud! Sounded like something hit the house when that spring unwound! I use Angie's List for all my work on the house. I found MasterCraft Garage Door Service, LLC, an "A" rated top listed Company on Angie's with over 700 reviews. I called at 7:30am and had the best call service experience, nice, pleasant and got me scheduled with Korey at 9:00am! Korey called me on the way, was on time and did an excellent job. He is quick, he is thorough and explained everything to me. He replaced both coil springs with a 10 year warranty and made sure the door was working properly before he left. Korey does it right. He is a great asset to this company. MasterCraft and Korey will always be my choice for garage door service and repair. Awesome job!! Less
Door broke at 1:00 today. I saw Master Craft had 5 stars so I gave them a shot. Within an hr Corey was at my house and replacing the springs. Thanks for the quick service guys. WO-2694... More
Door broke at 1:00 today. I saw Master Craft had 5 stars so I gave them a shot. Within an hr Corey was at my house and replacing the springs. Thanks for the quick service guys. WO-2694 Less
I am extremely impressed with MasterCraft Garage Door Service's quickness and service. I was able to have my garage springs replaced and fixed on the same day that I called. My tech's name is Korey and he did a great job. He even helped me fix other parts that were not the initial parts that needed to be fixed. I honestly thought everything was going to be really stressful, but everything went sm... More
I am extremely impressed with MasterCraft Garage Door Service's quickness and service. I was able to have my garage springs replaced and fixed on the same day that I called. My tech's name is Korey and he did a great job. He even helped me fix other parts that were not the initial parts that needed to be fixed. I honestly thought everything was going to be really stressful, but everything went smoothly because everyone was really nice. Great service all around! Thanks! Less
My husband was out of town and our garage door made a loud pop while closing for the evening. In the morning the door would not open. The company that we used in the past appears to be no longer in business. Our neighbor gave me the Master Craft Garage Door Service phone number along with a good reference. The Technician came out in a very timely manner. I called in the morning at 8:00 am an... More
My husband was out of town and our garage door made a loud pop while closing for the evening. In the morning the door would not open. The company that we used in the past appears to be no longer in business. Our neighbor gave me the Master Craft Garage Door Service phone number along with a good reference. The Technician came out in a very timely manner. I called in the morning at 8:00 am and they were at my home before 11:00 am. The technician was very professional and efficient. The service from this technician and Company is definitely is 5 star. WO #2414 - Tech Korey Tech name Korey Less
I called this company late Thursday afternoon and they had a tech here by 9:30 the next morning. Eric was professional, friendly, knowledgeable, honest and efficient. What else is there. Mastercraft doors will come highly recommended by me should I hear of anyone with a garage door issue, that's for sure. Thanks guys if you read this.... More
I called this company late Thursday afternoon and they had a tech here by 9:30 the next morning. Eric was professional, friendly, knowledgeable, honest and efficient. What else is there. Mastercraft doors will come highly recommended by me should I hear of anyone with a garage door issue, that's for sure. Thanks guys if you read this. Less
Murphy's Law struck Saturday on the 4th of July weekend at 9:00 am. I go to open the garage door and hear the dreaded snap of a spring that decided today was the day to give up the ghost. I went to Google then onto Yelp and I see many positive reviews and accolades for MasterCraft Garage Door Service. The reviews gave me confidence so I gave a call and spoke to a nice young man named Nigel. He wa... More
Murphy's Law struck Saturday on the 4th of July weekend at 9:00 am. I go to open the garage door and hear the dreaded snap of a spring that decided today was the day to give up the ghost. I went to Google then onto Yelp and I see many positive reviews and accolades for MasterCraft Garage Door Service. The reviews gave me confidence so I gave a call and spoke to a nice young man named Nigel. He was very friendly and helpful and to my surprise said he could have someone out between 10:00 and 11:00 or sooner. Less than 30 minutes after speaking with him we got the call from the technician Korey and he was at my home a few moments later. Korey quickly assessed the problem and provided a reasonable quote to take care of things and he literally wasted no time in getting after it and the springs were replaced and everything was lubed and adjusted in short order. Korey was knowledgable and professional and my problem was solved less than 90 minutes from making the initial call. I am extremely impressed by the prompt and professional service and would recommend MasterCraft to anyone needing help with their garage door repairs. Work Order # 2503 Less
Korey did a fantastic job. He troubleshooted the problem right away. The job was completed in less than hour. Fast service. Friendly. Highly recommend... More
Korey did a fantastic job. He troubleshooted the problem right away. The job was completed in less than hour. Fast service. Friendly. Highly recommend Less
I was so impressed that I could get a same day appointment! Within 30 minutes of me calling, the tech was there! Corey was very efficient and professional and got the job done well and quickly. This company saved my day today because I thought it would be a long, drawn out process to find a repair service for my garage door and it would take me all morning to get it done. I was pleasantly sur... More
I was so impressed that I could get a same day appointment! Within 30 minutes of me calling, the tech was there! Corey was very efficient and professional and got the job done well and quickly. This company saved my day today because I thought it would be a long, drawn out process to find a repair service for my garage door and it would take me all morning to get it done. I was pleasantly surprised at how easy MasterCraft made it for me . I will definitely call them again! WO-2451 Tech: Corey Less
Woke up to a garage door that would only open 2 inches. After doing a quick Google/Yelp search, I saw all the positive reviews for MasterCraft so called as soon as they opened at 7am. Shortly after 8am, Eric was already at my door. He quickly assessed the problem (broken spring) and went to work. He offered a couple of probably long overdue maintenance items, which was very much appreciated. He h... More
Woke up to a garage door that would only open 2 inches. After doing a quick Google/Yelp search, I saw all the positive reviews for MasterCraft so called as soon as they opened at 7am. Shortly after 8am, Eric was already at my door. He quickly assessed the problem (broken spring) and went to work. He offered a couple of probably long overdue maintenance items, which was very much appreciated. He had everything fixed and was out the door within an hour. These guys are fast. I very much appreciate the great service and responsiveness from the first call all the way through the repair. Thanks Eric and also the new lady that answered the phone (can't remember her name). Would definitely recommend these guys! Less
This business is amazing. From the first phone call to the service. Unlike other companies MasterCraft Garage Door Service is available for you. No waiting, they provided same day service. Johnathan was very professional yet caring. I love to share great reviews to help support our small businesses.... More
This business is amazing. From the first phone call to the service. Unlike other companies MasterCraft Garage Door Service is available for you. No waiting, they provided same day service. Johnathan was very professional yet caring. I love to share great reviews to help support our small businesses. Less
Wo 2326 Korey did a great job!!!
Thank you for the great service. We had a exceptional experience in having MasterCraft install our new garage door opener. We were dealing with the problems with the old unit for so long that I am still amazed with how quiet and reliable our new opener has been. The technician was very professional and respectful and I sincerely appreciate the time he took to explain my options. Thank you again ... More
Thank you for the great service. We had a exceptional experience in having MasterCraft install our new garage door opener. We were dealing with the problems with the old unit for so long that I am still amazed with how quiet and reliable our new opener has been. The technician was very professional and respectful and I sincerely appreciate the time he took to explain my options. Thank you again for being available and for doing such a great job. WO-2307 Less
Purchased the $49 tune up special from Angie's List and received a call the next morning from Nigel to set up an appointment. Great customer service! My garage door was squeaking intermittently and hadn't been serviced in about 2 years. It's one of the things you just forget about until you hear squeaking or something goes wrong. Eric, the service tech, called to say he was on his way and arrived... More
Purchased the $49 tune up special from Angie's List and received a call the next morning from Nigel to set up an appointment. Great customer service! My garage door was squeaking intermittently and hadn't been serviced in about 2 years. It's one of the things you just forget about until you hear squeaking or something goes wrong. Eric, the service tech, called to say he was on his way and arrived early within the hour I was scheduled. He was very professional and polite and answered all my questions expertly even giving me tips on how to keep my garage door lubricated in between yearly tune ups which I greatly appreciated. He even took the time to help me change the code on my garage door keypad and explained how easy it was to do if I needed to do it again next time. He lubed all the joints on the doordoor, inspected it and made the necessary adjustments. It was a quick visit only because everything was in good shape. Even though I bought the Angie's Deal which was a great price he didn't try to sell anything else to me. I appreciated his honesty, professionalism and the tips he gave me. I believe this is a testament to his character and the the company he works for. I asked Eric for their company sticker which he put right by garage door opener pad so I'll have their number handy for my next tune up. I highly recommend MasterCraft Garage Door Services. Thanks Eric and thanks MasterCraft! John G Chandler AZ Inv# WO-2247 Less
On Sunday night my 2 car garage door spring broke. I called Mastercraft on Monday to schedule a service call for Tuesday morning. The tech called that morning said he could be out early, he arrrived 15 minutes later. I think within 40 minutes he had my old spring replaced with 2 new heavier duty springs. The door was working again. Great prompt service and they do the job right. Very happy custom... More
On Sunday night my 2 car garage door spring broke. I called Mastercraft on Monday to schedule a service call for Tuesday morning. The tech called that morning said he could be out early, he arrrived 15 minutes later. I think within 40 minutes he had my old spring replaced with 2 new heavier duty springs. The door was working again. Great prompt service and they do the job right. Very happy customer. Their tech did great work. If you have garage door problems give them a call they will take care of you. Wo 2270 Tech name Korey Less
Excellent job, technician was very informative and he did an exceptional job. I recommend him highly..
My experience was good. Eric was the technician he was very courteous and professional-I was given a free service call and an estimate. I would recommend.... More
My experience was good. Eric was the technician he was very courteous and professional-I was given a free service call and an estimate. I would recommend. Less
Korey arrived on time and went right to work. He explained what he was doing and politely answered any question I had. Very professional!
Called MasterCraft to set up an appointment. Korey called about 10 minutes before the appt. time on Friday to let us know he was on the way. We found that two panels in the door had cracked/broken. We opted to replace the entire door instead of a patch job using a second brace. Korey returned on Monday and replaced the entire door and all hardware which included two new springs, upgraded rollers ... More
Called MasterCraft to set up an appointment. Korey called about 10 minutes before the appt. time on Friday to let us know he was on the way. We found that two panels in the door had cracked/broken. We opted to replace the entire door instead of a patch job using a second brace. Korey returned on Monday and replaced the entire door and all hardware which included two new springs, upgraded rollers etc. The entire job took about two hours from start to finish. Korey was very professional and knew what he was doing. WO 2137 Less
Had a few cracks in our 20 year old garage door and called MasterCraft and a few others for quotes. MasterCraft made themselves available the same day, explained our options, and gave us a great price on new doors. They even replaced the doors within 2 days of calling them (we were in a rush since we were getting our house painted and wanted the new doors installed in time). Overall, great ser... More
Had a few cracks in our 20 year old garage door and called MasterCraft and a few others for quotes. MasterCraft made themselves available the same day, explained our options, and gave us a great price on new doors. They even replaced the doors within 2 days of calling them (we were in a rush since we were getting our house painted and wanted the new doors installed in time). Overall, great service, great price, quick response and awesome service! WO#2172, Korey Less
Made a call on Friday evening and setup an appointment for Saturday with Korey. Korey was right on time, quick and easy to deal with. Garage door works like a charm again. WO-2143... More
Made a call on Friday evening and setup an appointment for Saturday with Korey. Korey was right on time, quick and easy to deal with. Garage door works like a charm again. WO-2143 Less
Technician Corey showed right on time and quickly performed the work. We just moved in and do not believe the previous owners ever tuned up the door. It runs like a greyhound now...nice work Corey !!... More
Technician Corey showed right on time and quickly performed the work. We just moved in and do not believe the previous owners ever tuned up the door. It runs like a greyhound now...nice work Corey !! Less
Eric, the service tech who worked/repaired and serviced our garage door did a magnificent job. He was efficient, patient in answering all of questions, and did a super job in repairing our door. Pricing was good, and we wound up with a much better garage door opener than we had before. We will definitely use the MasterCraft Garage Door Service again for this property and others we have and we wil... More
Eric, the service tech who worked/repaired and serviced our garage door did a magnificent job. He was efficient, patient in answering all of questions, and did a super job in repairing our door. Pricing was good, and we wound up with a much better garage door opener than we had before. We will definitely use the MasterCraft Garage Door Service again for this property and others we have and we will definitely request Eric be the technician to perform the service. The Marach's (WO-2083) Less
WO-2079 Korey arrived on time. Did a great job, explained everything about the new door opener. Very satisfied with the service we received. Would recommend this business to others.... More
WO-2079 Korey arrived on time. Did a great job, explained everything about the new door opener. Very satisfied with the service we received. Would recommend this business to others. Less
The spring broke on our garage door yesterday. We called Mastercraft at 7pm. Johnathan showed up at 7:30 AM this morning on time. One of our vehicles was trapped in the garage so it was a situation that we needed to get the problem fixed. Within an hour the spring was fixed to our satisfaction. I recommend this business to anyone who has an emergency.... More
The spring broke on our garage door yesterday. We called Mastercraft at 7pm. Johnathan showed up at 7:30 AM this morning on time. One of our vehicles was trapped in the garage so it was a situation that we needed to get the problem fixed. Within an hour the spring was fixed to our satisfaction. I recommend this business to anyone who has an emergency. Less
I used MasterCraft Garage company several times. This time it was to replace my garage door opener unit. Jonathan recommended to replace with a drive belt unit which is quieter, while he was here he suggested the rollers and rubber seal; which obviously needed replacement considering all original equipment. (lasted 19 years) Thank you Jonathan for making this painless. Very pleased!... More
I used MasterCraft Garage company several times. This time it was to replace my garage door opener unit. Jonathan recommended to replace with a drive belt unit which is quieter, while he was here he suggested the rollers and rubber seal; which obviously needed replacement considering all original equipment. (lasted 19 years) Thank you Jonathan for making this painless. Very pleased! Less
We had 3 other service people out who almost immediately looked at our Wayne Dalton iDrive and said we needed to do a conversion and buy a new opener which would cost us $800-$900. Your technician came in, assessed the situation and instead of recommending what others did (because we were ready to pay whatever it took to get it to work), he did a simple repair and charged a VERY reasonable pric... More
We had 3 other service people out who almost immediately looked at our Wayne Dalton iDrive and said we needed to do a conversion and buy a new opener which would cost us $800-$900. Your technician came in, assessed the situation and instead of recommending what others did (because we were ready to pay whatever it took to get it to work), he did a simple repair and charged a VERY reasonable price. Thank you! I will be recommending you to everyone I know! Less
Jonathan installed a new garage door opener for us and he did an excellent job. I called the company this morning and by later this afternoon the opener was installed. It works great and all is well.... More
Jonathan installed a new garage door opener for us and he did an excellent job. I called the company this morning and by later this afternoon the opener was installed. It works great and all is well. Less
These guys are awesome! Corey came to my home about 40 mins after I called them. He replaced the gears in my opener, adjusted my springs and lubricated the hinges. Now my garage door opener is working again in less than 1 hour after I called. Price is slightly cheaper than the first company that I had called. Very professional and informative. Thank you!... More
These guys are awesome! Corey came to my home about 40 mins after I called them. He replaced the gears in my opener, adjusted my springs and lubricated the hinges. Now my garage door opener is working again in less than 1 hour after I called. Price is slightly cheaper than the first company that I had called. Very professional and informative. Thank you! Less
I'm very happy with service told us the mistake the other door company made very helpful i recommend Master Craft when you need a professional you can count on them to get the job done right thanks... More
I'm very happy with service told us the mistake the other door company made very helpful i recommend Master Craft when you need a professional you can count on them to get the job done right thanks Less
Wow! Ahead of schedule, polite and professional. Very pleasant experience.
We filled out an inquiry online at 930pm. By 1030 we received a message that a technician would be out to fix the broken spring at 7am! excellent communication and the technician was friendly, awake, informative, and efficient. Thank you for a job well done... More
We filled out an inquiry online at 930pm. By 1030 we received a message that a technician would be out to fix the broken spring at 7am! excellent communication and the technician was friendly, awake, informative, and efficient. Thank you for a job well done Less
Scheduled MasterCraft to replace a broken garage door torsion spring. Korey was dispatched as our technician and he did a bang up job. Everything was professional from scheduling the job till it's completion. Pricing was fair and work is warrantied. Good experience, would recommend to others.... More
Scheduled MasterCraft to replace a broken garage door torsion spring. Korey was dispatched as our technician and he did a bang up job. Everything was professional from scheduling the job till it's completion. Pricing was fair and work is warrantied. Good experience, would recommend to others. Less
Great Service! Fixed my coils lubricated springs. Prompt attentive knowledgeable and fair! Highly recommend!
I just was treated to a service call by Jonathan. He quickly diagnosed my problems, adjusted my springs and sensors, installed new rollers as per your tune-up promotion, and was generally polite and professional. The door is working so much better! I will definitely return to you folks if I need service in the future.... More
I just was treated to a service call by Jonathan. He quickly diagnosed my problems, adjusted my springs and sensors, installed new rollers as per your tune-up promotion, and was generally polite and professional. The door is working so much better! I will definitely return to you folks if I need service in the future. Less
Wanted to say "HATS OFF" to MasterCraft and Jonathan who came to our rescue. I called on Friday, concerned about my mother's garage door opener, and from the initial phone receptionist and prompt scheduling to the hand shake as Jonathan was leaving today, I was very impressed with this company and how they treat their customers. Jonathan explained everything thoroughly and was upfront with the co... More
Wanted to say "HATS OFF" to MasterCraft and Jonathan who came to our rescue. I called on Friday, concerned about my mother's garage door opener, and from the initial phone receptionist and prompt scheduling to the hand shake as Jonathan was leaving today, I was very impressed with this company and how they treat their customers. Jonathan explained everything thoroughly and was upfront with the costs involved. He was very knowledgeable about garage door openers and talked us through the steps he would take to get it in working order. He was prompt and courteous and we were beyond pleased with the repair. Thank you, again, MasterCraft for your expertise and upstanding employees. Elva & Cathleen Less
Thanks very much for the work Jonathan did for us. He was knowledgeable, conscientious and did an awesome job. Glad to have had the opportunity to try your services using the Amazon Local site.... More
Thanks very much for the work Jonathan did for us. He was knowledgeable, conscientious and did an awesome job. Glad to have had the opportunity to try your services using the Amazon Local site. Less
I called MasterCraft Garage Door on Thursday and they were here on Friday to fix my garage door. As soon as I met Stuart I knew that I would get great service. He didn't try to up sell me,but diagnosed the problem and fix it like it was brand new. Their price was very fair and when I asked for new rollers,thinking that was the problem,he told me it wasn't necessary and it just needed to be lubed... More
I called MasterCraft Garage Door on Thursday and they were here on Friday to fix my garage door. As soon as I met Stuart I knew that I would get great service. He didn't try to up sell me,but diagnosed the problem and fix it like it was brand new. Their price was very fair and when I asked for new rollers,thinking that was the problem,he told me it wasn't necessary and it just needed to be lubed and the spring tightened. How many companies do that today? It made me realize and appreciate that there are some good companies with great service still around,and MasterCraft is one of them. Thank you Stuart and I would highly recommend you to everyone. Thanks again. Mike.. Less