based on 14 reviews
Initial IT is a great company to work along side. I have written a review about this previously. I wanted to touch base on it again as I have have been dealing with Dave who has been helping on board new members of staff and help set up the IT side of things and the service it great. It is little things like the personal touch they add asking how things are that they have remembered we had a conv... More
Initial IT is a great company to work along side. I have written a review about this previously. I wanted to touch base on it again as I have have been dealing with Dave who has been helping on board new members of staff and help set up the IT side of things and the service it great. It is little things like the personal touch they add asking how things are that they have remembered we had a conversion about 12 months prior. Highly recommended. Less
Andy really looks into you and your system,. An honest and genuine support.
I cannot recommend Andy and his IT services highly enough. His depth of expertise is evident from the moment you begin working with him, he has an exceptional ability to simplify even the most complex technical issues, making everything easy to understand without any jargon or confusion.What truly sets Andy apart is not just his technical skill, which is second to none, but his genuine dedication... More
I cannot recommend Andy and his IT services highly enough. His depth of expertise is evident from the moment you begin working with him, he has an exceptional ability to simplify even the most complex technical issues, making everything easy to understand without any jargon or confusion.What truly sets Andy apart is not just his technical skill, which is second to none, but his genuine dedication to helping others. He consistently goes above and beyond to find the best possible solutions, often anticipating needs before they even arise. It’s clear that he truly cares about the people he works with, and that care is reflected in the outstanding service he provides.Andy brings a rare combination of professionalism, reliability, and warmth. He’s approachable, incredibly easy to talk to, and takes the time to ensure you’re fully informed and confident in every step of the process. The support and insight he’s provided have made a tremendous difference, far beyond what I could put into words, and I’m deeply grateful for all the ways he’s helped.If you’re looking for IT support that’s not only technically excellent but also honest, thoughtful, and genuinely invested in your success, Andy is the person you want on your side. An absolute asset to anyone needing expert IT guidance. Less
Andy has been an invaluable asset to my IT journey. Not being the most IT savvy Andy has “patiently” coached me through a mire of functionality which has made a considerable difference to my Business!I would have absolutely no hesitation in recommending his services… frankly no need to look elsewhere. Well done Initial IT... More
Andy has been an invaluable asset to my IT journey. Not being the most IT savvy Andy has “patiently” coached me through a mire of functionality which has made a considerable difference to my Business!I would have absolutely no hesitation in recommending his services… frankly no need to look elsewhere. Well done Initial IT Less
We've been so impressed with the service from Initial IT. Andy is an absolute gem—nothing is ever too much trouble, and he consistently goes out of his way to be helpful. His knowledge, professionalism, and calm approach make a real difference, especially when you're dealing with IT issues that need quick solutions. It’s a rare thing to find someone so reliable and genuinely invested in providing... More
We've been so impressed with the service from Initial IT. Andy is an absolute gem—nothing is ever too much trouble, and he consistently goes out of his way to be helpful. His knowledge, professionalism, and calm approach make a real difference, especially when you're dealing with IT issues that need quick solutions. It’s a rare thing to find someone so reliable and genuinely invested in providing great service. Highly recommend! Less
Outstanding IT support and security! We've been with Initial IT for 3 years, and their service has been exceptional. Andy and the team are always available, proactive, and ensure our systems stay secure and running smoothly. Their expertise gives us total peace of mind, and we wouldn’t trust anyone else with our IT. Highly recommended!... More
Outstanding IT support and security! We've been with Initial IT for 3 years, and their service has been exceptional. Andy and the team are always available, proactive, and ensure our systems stay secure and running smoothly. Their expertise gives us total peace of mind, and we wouldn’t trust anyone else with our IT. Highly recommended! Less
Avanti Print and Packaging have been using Initial IT for nearly 5 years. The level of service Andy provides is above five stars, we always recommend him at every opportunity. Always available and easily contactable. Thanks for all your hard work over the past few years Andy.... More
Avanti Print and Packaging have been using Initial IT for nearly 5 years. The level of service Andy provides is above five stars, we always recommend him at every opportunity. Always available and easily contactable. Thanks for all your hard work over the past few years Andy. Less
Great service and support . Andy has always stepped up and gone above and beyond ! Highly recommend ( and great value!)
We’ve had an exceptional experience with Initial IT over the past six months. From day one, Andy, the CEO and Founder, has been deeply involved—from the initial installation of Microsoft across our entire business to seamless implementation and ongoing support. Their expertise has been outstanding, dynamically adapting to our evolving needs to keep our systems running efficiently and, most import... More
We’ve had an exceptional experience with Initial IT over the past six months. From day one, Andy, the CEO and Founder, has been deeply involved—from the initial installation of Microsoft across our entire business to seamless implementation and ongoing support. Their expertise has been outstanding, dynamically adapting to our evolving needs to keep our systems running efficiently and, most importantly, securely.Their honest, no-nonsense advice has been invaluable, offering practical and gritty solutions perfectly tailored to our dental business requirements. Whenever challenges arise, we have complete reassurance knowing Andy will proactively address any issues with a professional and results-driven approach. We couldn’t be more grateful for their dedication and unwavering commitment to our success.We look forward to strengthening the relationship we have started with Initial IT. Less
Fantastic company and service. Andy and Dave are always available and provide a brilliant user friendly service. Highly recommended for all your IT needs.... More
Fantastic company and service. Andy and Dave are always available and provide a brilliant user friendly service. Highly recommended for all your IT needs. Less
Premium Sales first engaged the services of Initial IT for a premises move. I am pleased to say that this was a seamless process headed up by the Owner of the business, Andy. Completed out of normal working office hours, we were able to enjoy no disruption or down time whatsoever. Andy liaised with ourselves and the telecommunications provider to ensure all bases were covered. We also use Initial... More
Premium Sales first engaged the services of Initial IT for a premises move. I am pleased to say that this was a seamless process headed up by the Owner of the business, Andy. Completed out of normal working office hours, we were able to enjoy no disruption or down time whatsoever. Andy liaised with ourselves and the telecommunications provider to ensure all bases were covered. We also use Initial IT for our general maintenance and cyber security. We have had several site visits from Andy's number 2, Dave, who has been a pleasure to deal with also. Less
Great IT support company, deals with day to day tasks quickly and efficiently. Any issues that arise, they are on it straight away. Never had an issue with delays on resolving them.Would recommend for your business IT support.... More
Great IT support company, deals with day to day tasks quickly and efficiently. Any issues that arise, they are on it straight away. Never had an issue with delays on resolving them.Would recommend for your business IT support. Less
Sorted out our internal business network and offsite back up. They took the time to listen to what we wanted and advised us on all the options that were available. There was no pressure or hard sell which we really appreciated. Great service and really competitive on price!... More
Sorted out our internal business network and offsite back up. They took the time to listen to what we wanted and advised us on all the options that were available. There was no pressure or hard sell which we really appreciated. Great service and really competitive on price! Less