2026-04-27T23:29:59.096Z

omg John was amazing we went right in the store me and my Husband we look at 2 Mattress and the one at the door is a Go to lol

2026-04-25T02:17:48.273Z

John was really nice, quick & easy! Will definitely give recommendations out

2026-04-17T18:17:13.642Z

Great experience. The environment was nice and comfy, I like the fact that it was a personal experience just for myself and no other customers. The selection was great and process was quick and easy. Will be shopping again if I ever need the services !

2026-04-15T15:41:56.641Z

Exceptional customer service and mattress! Highly recommended!

2026-04-13T00:28:22.000Z

Just grabbed a mattress from Mattress By Appointment and had a great experience. Super easy process, no pressure, and way better pricing than I expected. Definitely worth checking out if you’re mattress shopping!

2026-04-07T16:47:26.603Z

I went to this store Mattress by Appointment in Wake Forest and the owner is very great dude his spirit is very genuine and anyone who needs mattresses and box springs out of the many stores in NC I advise you go to this place 💋

2026-04-06T14:42:01.085Z

2026-03-26T23:20:17.726Z

Quite well organized and great prices with great credit facility

2026-03-23T15:24:10.518Z

Great service

2026-03-21T19:43:52.836Z

John was kind, patient, professional, and he also got me a great deal for my first king mattress! Thank you so much, sir! I noticed the warm welcome coming in, and I greatly appreciate the excellent customer service and the results!!! GET THIS MAN A RAISE!!!! LOL!!!

2026-03-20T17:55:53.423Z

I can't thank John enough for the service he gave me. Great pricing and great service means I will be a repeat customer.Thanks John!

2026-03-17T22:35:07.647Z

Went in and out with 30 minutes and will have the mattress delivered the next day. Happy customer here.

2026-03-14T22:52:06.126Z

I absolutely love my new hybrid pillow top mattress that I purchased today!!!! John the mattress guy is awesome and the process was quick and easy!! I would definitely recommend you stop by, I promise you will not be disappointed! Thanks again John “The mattress guy” you made my day!!!

2026-03-10T22:37:37.555Z

Very friendly and informative about mattress comfort level

2026-03-07T18:16:29.142Z

Great service

2026-03-05T00:49:24.944Z

Great!

2026-03-03T19:56:29.992Z

2026-03-03T19:56:05.647Z

2026-03-03T13:14:31.386Z

John was great at helping me pick a mattress that fit both mine and my husband's needs. I had the best night of sleep on our new mattress last night! It was delivered same day and the delivery driver was very communicative. Ill definitely be recommending John and this company to my family and friends!

2026-03-03T00:05:17.371Z

My wife and I went to Mattress By Appointment in Wake Forest and John is "The Man"! He hooked us up with the perfect mattress and his customer service AND prices are unbeatable!! Don't just take my word for it! If you need new mattress(es), make that appointment TODAY!

2026-02-20T00:56:36.000Z

I have been to so many mattress stores over the past 11 months. 😭 I must have laid on more than 200 beds trying to find the right one and none of them felt like what I was looking for. The moment I laid on this bed at Mattress By Appointment it honestly felt like I had found my castle on a cloud. I am truly grateful to now have that level of comfort to rest my head on each night. The customer service was top tier. The entire experience felt more like a private concierge service than a traditional mattress store. It was a calm private showing with knowledgeable owners who really took the time to listen and deliver exactly what was promised. I cannot recommend them enough.

2026-02-13T17:19:18.938Z

Could not have had a better experience. Not only were they prompt, professional and courteous but they were also kind and generous.

2026-02-02T18:08:03.258Z

John was very professional and prompt! It was a pleasure working with John

2026-01-31T02:25:43.140Z

John was great. His customer service was excellent. He made it very affordable worked with us and it all took about 30 minutes to an hour to get the mattress and have it delivered to my house. I would recommend John to any of my friend’s, family and coworkers.

2026-01-24T21:21:01.885Z

John made sure I was highly satisfied and has very good customer service

2026-01-24T21:20:14.116Z

John hooked us up he gave great customer service and made sure that we was satisfied before walking out the store

2026-01-18T13:54:11.734Z

Customer service was impeccable ! The by appointment method is extremely accommodating and allows you to have the full attention of the expert and have all your questions answered! I went with the Brooklyn Bedding Queen Eden and had some of the best sleep in months! Not to mention, great prices💯☺️ Thank you John.

2025-12-31T16:53:53.580Z

Great guy, very professional, a lot of great options and very affordable for the those type of great quality mattresses. Will definitely recommend.

2025-12-27T18:26:12.237Z

⭐️⭐️⭐️⭐️⭐️I can’t say enough great things about John the Mattress Guy. From start to finish, he was authentic, trustworthy, and genuinely cared about helping me find the right mattress — not just making a sale. I have a bad back, and John took the time to thoroughly explain the differences between multiple mattresses, answering all my questions and making sure I felt confident in my choice.What really set him apart was the personal attention. His store is close by, I received one-on-one service, and I never once felt rushed or pressured — something you just don’t get at the big mattress stores. John personally delivered my mattress, set it up, and was incredibly pleasant and professional the entire time. He even went out of his way to help me try to get my existing adjustable base working, and when we realized it wouldn’t, I knew immediately I’d be going back to him for a new one.I truly believe in supporting American, local businesses, especially when you get this level of care and save a significant amount of money compared to the big-name stores where you’re just another number. I’ll absolutely be back to purchase a mattress for my guest room, and I’m already telling all my friends about him.If you want honest advice, personalized service, great pricing, and someone who genuinely cares — I highly recommend John. You won’t be disappointed!

2025-12-26T15:10:53.958Z

John’s is an amazing guy! His friendly attention did me come back to his business again ! Thank you John!