Elite Care Detailing -Javier Alipio
2025-03-12T00:19:14.927Z
Very unprofessional people, I do not recommend this business.Based on the multiple 5 star reviews, I thought this is a perfect place where I would want to get my car detailed. I completed their online form for a quote for an interior detailing on 2/24, spoke with Javier when he called and we agreed on a price and booked an appointment for him to come the next day 2/25 at 1pm to work on my car. He said he would send out a text of some sort for me to give them my address. I waited for it and that never happened. The next day, I continued to wait for the text and it never came, it was getting closer to 1 PM and I was getting a little confused. I gave him the benefit of the doubt and was hoping he would contact me at some point apologizing for the delay/non-communication and whatnot. That never happened. 1:15 PM rolled by and I had to give Javier a call to see what’s going on. Obviously he wasn’t gonna make it to my house at 1 PM anymore as we previously agreed upon. I asked him what’s going on, he said he just got his equipment stolen blah blah blah, he’s trying to get his stuff back and should have everything by 2/28. I sympathized for his situation so I told him that’s fine and let me know on 2/28. Not once did he apologize for not honoring the appointment or not letting me know ahead of time that he won’t be coming.2/28 rolled by and I did not receiving any kind of communication from him. That’s fine, I decided to give him the benefit of the doubt once more and waited. It is now 3/11 and I still hear nothing from Javier. I doubt I would ever receive any communication from him for the services we agreed on. Highly unprofessional on his part. He didn’t seem like he wanted my business so I decided to go to another detailing place.I’m not expecting to be prioritized, but how hard is it to just communicate with your customers?
Very unprofessional people, I do not recommend this business.Based on the multiple 5 star reviews, I thought this is a perfect place where I would wan... More