Jennifer Daffern
2026-10-11T02:10:12.925Z
Overall, a 4-star experience! I came in with my mom and sister for their $69 first-time mani-pedi promotion. Everything started off great! The staff was accommodating, friendly, and worked efficiently.We noticed the cat-eye polish and asked how much extra it would be to add it to my manicure. I was told it would be an additional $13, so I assumed my total would come out to $82. However, when it came time to pay, I found out the $13 was on top of the regular gel upgrade price, meaning it was $13 for gel and another $13 for cat-eye.I definitely take some responsibility for not confirming the final total beforehand, but I also think the additional charges could have been communicated more clearly for first time customers (“that will be $13 for the gel polish and $13 for the cateye” instead of “oh, just $13 extra!)That being said, the manager was very understanding and accommodating and helped resolve the miscommunication, which I really appreciated! Overall, we had a positive experience and will definitely be back, especially now that we have a clearer understanding of the pricing!