OSGD
2026-02-20T20:30:28.839Z
We found this company through Costco since they contract with them, and we appreciated that they offer a free in-home quote instead of charging a service fee just to come out, which many companies do.They provided us with a quote for both a garage door opener replacement and a complete overhaul (replacing all moving parts of the garage door). We chose to move forward with just the opener replacement and decided to get a second opinion on the overhaul from another company. The other company’s quote was about half the cost.The opener replacement itself was done well. However, the technician did not remove the old garage sensor or the bar that was no longer needed. He also installed the new keypad slightly off-center from where the previous one was placed, leaving exposed paint from the old placement. It’s a minor issue, but it would have been nice if he had asked where we preferred it to go or positioned it to cover the previous paint marks.Ultimately, we chose another company for the overhaul. Not only was their price significantly lower, but they were also more transparent about what actually needed to be replaced. They removed the old sensor and bar without us even having to ask, which felt like they went above and beyond.Overall, this company did a good job with the opener replacement. However, we personally prefer a company that takes care of every detail the first time and doesn’t leave extra work or small fixes afterward.
We found this company through Costco since they contract with them, and we appreciated that they offer a free in-home quote instead of charging a serv... More