2026-05-06T21:30:29.123Z

Whalen Exteriors hit the mark with our roof replacement. They are efficient, timely and offer fair pricing. Looks great as well.

2026-05-06T15:35:11.783Z

(Update #5) May 06, 2026. Nobody ever told them to leave the premises, nor did anyone show any abusive verbal treatment. That's a LIE. When a customer ask why does the repair look so bad. Shawn Whalens response was that his Project Manager was "Young and Inexperienced" So, that makes it OK to do the repairs inadequately? (Update #4) As of my 65th Birthday today (May 02, 2026) My home has not been corrected. It has been left unfinished and abandoned by Whalen Exteriors. What is the next step? Court? Better Business Bureau? Reddit? Yelp? Facebook? X (formerly Twitter)? Discord? Obviously, Shawn Whalen's AI response is just automated AI response to mask the problem. Shawn Whalen has no intention of fulfilling any part of his artificial intelligence response. (Update #3) as of 04-01-2026, I spoke with Shawn Whalen on the phone 2 times. He hung up on me the 1st call and when I called back the 2nd time, he hung up on me again without resolving the problem. ( Shawn Whalen kept referring to me as DUDE) He said that he will not return to complete the repairs that were left unfinished. He also stated that he will no longer answer any of my phone calls. (Update#2) Unfortunately as of today's date 03-13-2026 I have decided to lower my Google review from Two Star down to One Star. Allow me to explain why. After my Google review several days ago, Whalen Exterior has responded to the Google review that I gave. The response was very well written, but each time that I reached out to the CEO Shawn Whalen, The company's response was deleted twice and reposted three times. Whalen Exteriors Stated "Quote" Our General Manager has already returned to correct subpar work and will continue overseeing the remaining repairs to ensure they meet our standards. We value your trust and will work to restore your confidence in Whalen Exteriors. Well, I have reached out to Shawn Whalen two times since thanking him for responding to my Google review and I stated "Please let me know when to expect you to return in order to correct the remaining issues and he has not responded to me at all. I'm now being Ghosted. Please read Whalen Exteriors response and study what is stated in Shawn's response.The original two Star Google review from several days ago was as follows. I am a real customer, my home is located in Lower Burrell, PA 15068. Whalen Exteriors performed a roof replacement, soffit and fascia, vinyl siding replacement, gutter and downspout replacement and replacement of exterior doors. Granted the home looks wonderful and the "subcontractor" crew was very polite and well mannered, but the factual problems that I experienced were due to the project managers performance on the job site. I am giving a two star Google review because the project supervisor didn't review the contract details carefully enough to know the complete scope of the work that was in the written agreement. This caused frustration to both the homeowner and the subcontractor crew. There was last minute panic and chaos to complete work that the project manager was not even aware of. The project manager argued with the homeowner until he was shown in fact the scope of work was included in the contract. Also, the quality of work from a different project manager was subpar, causing the owner and the general manager of Whalen Exteriors to come to the home to redo the work. Also, hundreds of sharp nails were all around my home. It took several days including hiring my grandchildren to help pick them up from the ground. Currently work is being performed and I have issues with the quality of work performed by the same project manger. I love the way my home looks, but I am still not confident in the skill levels of the project managers. Scheduled work days kept getting pushed forward as well on the most recent repairs. There are many other things that occurred during the completion of this project, but I don't feel the need to be so specific that it would cause additional arguments with employees at Whalen Exteriors. I just expected a higher level of work skill from this company.

2026-05-04T14:38:06.837Z

I can't say enough about this company and their employee Blake Whaley, he was down to earth, kind and so helpful to my husband and I from the moment he walked in our home. He took us step by step through applying for the finance. He didn't have to do that but he did!! To me this shows a lot about this company! They go above and beyond for you ! I can't wait to get our new roof from them!

2026-04-28T17:45:18.205Z

Whalen Exteriors did a great job installing new gutters and downspouts plus a few other related bits of work on my house. They were very nice and worked hard. I am pleased with the quality of the completed project.

2026-04-26T18:21:16.897Z

With getting a new roof for the first time being a new and unsure of what to expect experience, we couldn’t be happier with Whalen. Reasons why I’d go with them again and were happy with this process - the initial quote appointment, he went through everything in person very thoroughly with us, and was very open and honest about what we needed/didn’t need; no surprise costs - was quoted everything that the project could need so we knew the highest number (and thankfully a lot of the boards underneath they didn’t need and they saved us money!); installation day went well, very efficient, and they did a fantastic job cleaning up, project manager was great and answered all my questions about the process as it went; everyone I talked to or dealt with from the quote, to the scheduling, to the payment, and to the installation and project day were all very kind and helpful. We’re very happy with our roof, it looks great!

2026-04-24T16:20:11.100Z

Absolutely enjoyed my experience from start to finish with Whalen Exteriors for my new roof! Everyone that I have worked with was very professional and explained the entire process. My roof looks wonderful. Thank you Whalen!!!

2026-04-23T02:15:07.923Z

Started job promptly as communicated, explained with pictures work done and left premises spotless when done

2026-04-22T22:52:23.185Z

After getting 5 bids on my roof repair/replacement I decided on Whalen Ext. because of the way salesman Mike Vokes explained what I needed or didn't need compared to other companies offerings.

2026-04-21T20:34:10.386Z

We are very happy with our roof, it looks great, the staff were professional but still friendly and the job was completed on time and under the estimate. Highly recommend.

2026-04-14T16:09:22.703Z

very pleased with the results

2026-04-13T17:04:46.760Z

Fantastic job from start to finish. All Pre construction information was communicated well, Job was complete completed in a timely manner and the cleanup was fantastic.

2026-04-11T09:49:30.878Z

Roof installation crew did a great job, finish complete job from roof removal to new roof installed in one day. Cleaned entire property up. Tim the supervisor was very knowledgeable.

2026-04-10T20:58:10.588Z

Repeat customer. Whalen replaced our roof last year and we were so happy with them, we called them back to replace our gutters. Very professional from the initial estimate through the installation. Highly recommend!!

2026-04-10T15:55:31.966Z

Excellent Installation and clean upFantastic professional CrewStrongly Recommend WHALEN

2026-04-09T23:30:25.046Z

Great work and quick. Had roof on quickly so we did not have to worry about rain. Looks great and no issues.

2026-04-08T16:15:23.458Z

Perfect experience. They came on time and stayed late to make up for time missed because of rain. Worked was done as expected and clean up was to our liking. There was a time frame and they met it including paper work. Highly recommend them.

2026-03-31T22:44:08.525Z

What I liked about Whalen Exteriors, is that they kept me informed and updated on the scheduling and progress. They were truly concerned with questions that I had. They never brushed me off, or were evasive on answers to my questions. They did not rush through my job, just to go to another job. It was nice to see such a cohesive group of men work so diligently together with such enthusiasm. I recommend Whalen Exteriors, and I would not hesitate to have them do work for me again. I truly believe the people at Whalen want your house to look as good as you want it to look when the job is completed.

2026-03-26T23:59:18.490Z

2026-03-19T18:15:08.485Z

Great guys

2026-03-11T22:41:48.139Z

I’m a contractor from SEPA and own a house near Seton Hill. My daughter called and said we had a leak. I put a request in online and got a call back right away. Mike looked at the job and got a quote to me quick. The leak was pretty bad and the first nice day the roof was repaired. If they ever expand to the suburbs of Philadelphia they will get all my roofing work.