Whalen Exteriors
2026-03-06T20:45:14.365Z
I am a real customer, my home is located in Lower Burrell, PA 15068. Whalen Exteriors performed a roof replacement, soffit and fascia, vinyl siding replacement, gutter and downspout replacement and replacement of exterior doors. Granted the home looks wonderful and the "subcontractor" crew was very polite and well mannered, but the factual problems that I experienced were due to the project managers performance on the job site. I am giving a two star Google review because the project supervisor didn't review the contract details carefully enough to know the complete scope of the work that was in the written agreement. This caused frustration to both the homeowner and the subcontractor crew. There was last minute panic and chaos to complete work that the project manager was not even aware of. The project manager argued with the homeowner until he was shown in fact the scope of work was included in the contract. Also, the quality of work from a different project manager was subpar, causing the owner and the general manager of Whalen Exteriors to come to the home to redo the work. Also, hundreds of sharp nails were all around my home. It took several days including hiring my grandchildren to help pick them up from the ground. Currently work is being performed and I have issues with the quality of work performed by the same project manger. I love the way my home looks, but I am still not confident in the skill levels of the project managers. Scheduled work days kept getting pushed forward as well on the most recent repairs. There are many other things that occurred during the completion of this project, but I don't feel the need to be so specific that it would cause additional arguments with employees at Whalen Exteriors. I just expected a higher level of work skill from this company.
I am a real customer, my home is located in Lower Burrell, PA 15068. Whalen Exteriors performed a roof replacement, soffit and fascia, vinyl siding re... More