Overall, customer reviews highlight Keyprime's exceptional professionalism, responsiveness, and quality workmanship, particularly in roofing and siding projects. Clients appreciated the company's effective communication, competitive pricing, and commitment to customer satisfaction. However, a minor concern mentioned involves occasional project hiccups, though these were generally resolved promptly and positively.
5
Dec 27, 2024
We were very pleased with the whole process with Keyprime. They were very friendly, courteous, and prompt, and they were always able to answer any qu...
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We were very pleased with the whole process with Keyprime. They were very friendly, courteous, and prompt, and they were always able to answer any questions that we had. A special shout out to Jordan Hall and his staff— they are a top notch group and they helped us out every step of the way!
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5
Dec 20, 2024
Fantastic job from first contact to final inspection of my roofing project. Professional personable service, competitive pricing, excellent craftsman...
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Fantastic job from first contact to final inspection of my roofing project. Professional personable service, competitive pricing, excellent craftsmanship and superb clean up. I couldn't be more satisfied.
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5
Nov 12, 2024
Keyprime Roofing and Remodeling did an exceptional job with our siding repair and we could not be happier with how the project turned out. They were ...
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Keyprime Roofing and Remodeling did an exceptional job with our siding repair and we could not be happier with how the project turned out. They were quick to respond to all of our questions throughout the process. I cannot say enough good things about Pat and his team.
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5
Sep 24, 2024
They go above and beyond! We had our roof replaced last fall by another company after storm damage. They did a fine job but were horrible to work with...
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They go above and beyond! We had our roof replaced last fall by another company after storm damage. They did a fine job but were horrible to work with. Only a week after getting the brand new roof someone ran a vehicle into the garage messing up the roof and facia. We got a quote from the same company that did the roof, giving them an opportunity to repair the relationship but decided to get a competitive quote from Keyprime as well. Keyprime came in at a lower cost and the customer service was excellent. So glad we went with them. Knik and Armondo did a fantastic job on the roof repair. They were friendly, and Michael, our project manager, called to give us the "bad news" that there was a little more work than expected, they couldn't get an exact color/texture match on the facia, and they had inspected our entire house and found some loose soffit. They did the additional work, fixed the loose soffit, and found the best possible match (can't tell unless you climb a ladder and look closely) all at no additional charge. Michael followed up the next day by inspecting the work himself and calling to make sure we were happy with the job they had done. Wow, just wow! They are the best!
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5
Sep 17, 2024
Church roof replacement. Shingles and rubber. A couple hick ups along the way but all were quickly resolved. The project manager (William) was profess...
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Church roof replacement. Shingles and rubber. A couple hick ups along the way but all were quickly resolved. The project manager (William) was professional, knows his job and extremely courteous. I would highly recommend calling on these folks.
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5
Sep 12, 2024
Keyprime did an excellent job on my roof, which posed some unique challenges. They took the time to find the right solutions, ensuring everything was ...
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Keyprime did an excellent job on my roof, which posed some unique challenges. They took the time to find the right solutions, ensuring everything was done properly. William, the owner, demonstrated a genuine commitment to quality work and customer satisfaction. He was highly responsive, helpful in planning, and kept me informed throughout the process, from timelines to answering all my questions. I am so impressed with their work! I highly recommend Keyprime and would gladly work with them again.
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5
Sep 10, 2024
Like so many homes around the Minneapolis area, our roof and supporting systems (gutters) received extensive damage from the August 11, 2023 hailstorm...
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Like so many homes around the Minneapolis area, our roof and supporting systems (gutters) received extensive damage from the August 11, 2023 hailstorm. I immediately started working with another firm who were disingenuous with us regarding the timing of our roof repairs so, I terminated them. The months passed by and other roofing companies made promises but never followed through. In mid July, I received a very strong referral from one of my neighbors for KeyPrime Roofing. From the initial outreach and subsequent inspection, repairs and installation of our new roof )complete with new decking material and new, galvanized, semi round gutters the entire process has happened exactly as presented by Pat. In addition to the dedicated group of installers, the real secret to KeyPrime Roofing success is their back office team that coordinates everything. Did I mention that the KeyPrime Roofing team was working on a very tight timeline? The work had to be completed by August 11th, 2024 and they beat that target by a couple of days. So impressed are we with the KeyPrime process that they are helping us with another important project, replacing our 101 year old, DYI repaired front steps. Thank you to the entire KeyPrime Roofing team for their care in putting our house back in shape.
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5
Aug 19, 2024
I recently had Pat from Keyprime out to my property. He was prompt, knowledgeable and most of all honest. I had a few things I thought was because of ...
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I recently had Pat from Keyprime out to my property. He was prompt, knowledgeable and most of all honest. I had a few things I thought was because of siding issues and would need replacement. Pat took the time to walk through the issues with me and offer simple inexpensive fixes for the issues. On top of that helped get someone to take care of the issues! He could've told me I needed all new Siding and I wouldn't have known the wiser. Instead Pat was honest and straightforward. That is a tough thing to find these days, especially in the contractor world. Lastly their team in their headquarters is amazing. Rachel truly knocked it out of the park in everything she assisted me with. Overall it was a smooth and simple process. Thank you Pat, Rachel and Keyprime Roofing & Remodeling!
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