2026-08-12T01:13:45.677Z

Great, fast dependable service.

2026-08-11T20:49:50.589Z

I had a stopped up hose running from the AC to the outside. It was not draining properly so it was backing up into the drain pan. Robin diagnosed the problem quickly and put new PVC pipe in and blew out the line. He also added a shut off valve. Robin saved us from water eventually overflowing and going through the ceiling. Called at 10:00 AM (Robin came about 1:00 PM) and the job was done by 2:30 PM. First time customer but they have earned my business from this day forward.

2026-08-11T12:15:17.868Z

We called chilly air to inspect the a/c and heating system in our home home in Sun City, TX. Robin is the expert and honest. He was thorough and completed the inspection to our satisfaction. Answered all our questions and told us the good the bad and the ugly of it all. Mostly all good. There isn't another company in Texas that's better than Chilly Air for our family. Thank y'all!!!

2026-08-10T16:40:06.958Z

UPDATE from return customer. Had issues with cooling. Technician Anthony was very professional and polite. He assessed the situation, made adjustments, and replaced a part, all in an hour. Back up and cooling. Two thumbs up!!!Fantastic service and reasonably priced. Had me up and running in no time.

2026-08-07T18:41:14.797Z

Robin was extremely friendly, took the time to build rapport and explain what was needed and why. He was on time and very efficient with high quality work! I would recommend Chilly Air Service to my family and friends. Thank you Chilly Air Services!

2026-08-06T16:52:29.663Z

Outstanding service and great small family owned business. Highly recommend!

2026-08-05T21:54:44.152Z

Outstanding service! Chilly Air is the best AC company in our area. Professional, knowledgeable, and just excellent at their job.

2026-08-04T18:49:02.647Z

Chilly Air Sercice has fantastic customer service. They quickly return your call and communicate with you on technician arrival times. No surprises! They have highly qualified technicians who quickly diagnose the problem and recommended fix. Highly recommend them!!

2026-08-01T00:21:43.359Z

Chilly Air always does a great job! I am a DIY guy but when needed they have always done a great job. This Job was for a elderly lady friend of ours who hasn’t had a/c for months and didn’t tell anyone, called them and they got us in immediately, I know I can trust them to do a great job , honestly and efficiently. I have no reservation recommending them to anyone. We use them for all our family and friends!!

2026-07-30T21:38:17.874Z

I have been relying on Chilli Air for all my air conditioning needs for the past four years, and I couldn’t be happier with their service. Their team is professional, knowledgeable, and always prompt and reliable. Whether it’s routine maintenance or addressing unexpected issues, they consistently provide excellent service and honest recommendations. I highly recommend Chilli Air to anyone looking for a trustworthy HVAC company.

2026-07-30T19:31:35.696Z

Amazing company! They have my business for life!

2026-07-29T20:54:10.560Z

A/C stopped working late last night.. based on previous help with Chiily Air and Robin.. I tried to fix myself first..no luck.. contacted Chilly Air and discussed my issue..I knew they would be busy because of this heat wave..but they got me on their schedule same day.. gave me updates when the tech was coming. Diagnosed and fixed and when I asked him if I needed a new system..he said mine was a good product and no reason to purchase a new one..refreshing these days.. this is my A/C company for good reasons.

2026-07-29T18:47:45.294Z

Fast service. We called last night around 6:30 and received a call back this morning and they were out to our house before noon, diagnosed the problem and fixed it. Prompt and reliable service.

2026-07-27T20:33:34.765Z

Fast efficient professional friendly. Highly recommend.

2026-07-27T17:18:05.827Z

Technician was quick to come out Thursday morning when our AC went out. Courteous and professional and very reasonably priced for a service call. The problem came with the time it took to get the estimate. Tech came Thursday morning and the quote wasn’t emailed until Sunday night. We were without AC and were able to find someone over the weekend to replace the compressor. The quote for the repair seemed reasonable, they just lost our business because it took too long. Need to get someone else to help with the quotes.

2026-07-27T13:43:56.539Z

Chilly Air was awesome to work with and so easy to trust. It's never fun to have an AC emergency but they made it as close to painless as possible. Andrew was so good with answering questions, explaining the issue, and going over our options! I would highly recommend Chilly Air for any situation and intend to set them up for regular HVAC maintenance as well!

2026-07-26T20:42:14.939Z

Chilly Air provides professional technicians that do great work and take time to explain options. Their pricing is always competitive and their work is timely.

2026-07-25T17:27:30.323Z

Need to give some context here. I reached out to one of the top HVAC services guys (as per Google) before Chilly Air for my A/C issue. They said the compressor needs to be replaced and gave me a quote of $13K+. Then I got Chilly Air's contact through a friend. It was the smoothest experience. They checked the outdoor condenser unit, identified it's the capacitor issue, fixed it and the AC was up and running in just about 30 mins. I had to spend only $280 bucks for the whole service. They were honest, quick and effective.

2026-07-24T17:02:27.884Z

Great service. Fast and very polite explanation of what happened with my unit.

2026-07-23T22:43:11.798Z

Robin came out immediately and diagnosed the issue with my Air units. He gave me an honest quote and was able to fix the line . We have been using ChiliAir for quite a few years now. Always honest and reliable. Excellent work.I have had to call with questions about plumbing problems as well. Robin was nice enough to answer my questions and give me referrals to other honest contractors. I would absolutely recommend ChiliAir to all.

2026-07-23T14:08:43.165Z

Anthony was prompt and courteous.

2026-07-21T20:33:25.534Z

Communication was great and the service was even better— Andrew came out the very next day after our panicked late evening call to the office 🥵The fan motor was repaired the next day at a reasonable price! Highly recommend!!

2026-07-21T18:03:46.833Z

Awesome service , thanks, Anthony!

2026-07-21T15:00:45.609Z

I cannot recommend Chilly Air Services highly enough. These folks are the real deal.We bought our home here in Round Rock a few years ago. The HVAC system was already about nine years old but running fine, so we kept it maintained with twice a year checkups through a company that had been recommended to us. We were very disappointed in that company, and I will not name them here, but they charged us nearly 400 dollars for a capacitor during one of those visits. That is basically a 20 dollar component/part.Recently, because of the age of our system, the coils started to rust and leak coolant. I reached out to Chilly Air on a Sunday. They called me back in under two hours and offered to come out and inspect the system right away. The leak was not severe, so instead of paying for an emergency call, I chose to have a technician come out the next day. He did a thorough inspection, found the problem, refilled our system with refrigerant, and then did something I really appreciated. He sent us three separate quotes. One just to repair the coils, one to repair the coils and upgrade the refrigerant, and a third for a full system replacement given the age of the unit. No pressure, just honest options laid out so we could decide for ourselves.We went with the full replacement. Chilly Air carries several brands, so it almost felt like we could pick exactly what we wanted going into our home. They had us on the schedule for the install within days. On install day the crew actually showed up a little early, and they worked hard in brutal conditions since our system sits in the attic. In the middle of a Texas summer that is no small thing. They did an incredible job, and we got what I believe was an extremely fair price.Then came the part that really won me over. When I asked to pay the install tech, he told me the company would not charge me until they sent out another technician to inspect the installation and confirm the system was operating properly. You only pay once they are satisfied everything is right. I have never had a company do that.From the first phone call to every email, I was communicating directly with the owners of the company. The communication was outstanding at every step, from the service tech to the install crew, and their response time during the busiest, hottest part of the year in Texas was unbelievable.Chilly Air is an old school, family owned and operated small business, and it shows. They treat their customers like family. If you need HVAC work done in the Round Rock area, this is the company to call.

2026-07-21T10:11:02.796Z

We had great experiences with Chilly air. They are very professional. Finished installing our HVAC very carefully. We recommend this company to everyone.

2026-07-16T20:59:23.994Z

Excellent service! Thank you!

2026-07-14T17:01:51.112Z

Been using them for years. Recommended to several family/friends who like them as well. Great work at a fair price.

2026-07-13T18:22:32.311Z

Chilly Air provided same day service. Anthony arrived earlier than expected and was knowledgeable, polite, and professional. Solved the issue at a fair price. Highly recommended!

2026-07-13T13:24:09.298Z

We had an issue with our mini split in our server room and I called around saw the reviews on Google for you all. I left a message and was messaged back within an hour. We had an appt later the same afternoon. The unit stated it was a refrigerant leak and needed to come back so they can have a two man crew to find the leak. We were scheduled the next day. Our server room is now cold and working just fine. Thanks for the care and speedy service.

2026-07-12T03:16:40.855Z

I am writing to share my positive experience with Chilly Air. We encountered an issue with our unit just before leaving for vacation, and Chilly Air responded quickly to address it. Upon our return, I noticed the room was not cooling properly. Mr. Robin Saunders came by to inspect the unit and promptly resolved the issue at no extra charge.As anyone who has worked with Mr. Saunders would know he is excellent at diagnosing the problem and clearly explaining the issue. He offers good tips to take care of the system.​It is evident customer service and satisfaction are top priorities for Chilly Air. I highly recommend their services.