Chilly Air Services
2026-07-21T15:00:45.609Z
I cannot recommend Chilly Air Services highly enough. These folks are the real deal.We bought our home here in Round Rock a few years ago. The HVAC system was already about nine years old but running fine, so we kept it maintained with twice a year checkups through a company that had been recommended to us. We were very disappointed in that company, and I will not name them here, but they charged us nearly 400 dollars for a capacitor during one of those visits. That is basically a 20 dollar component/part.Recently, because of the age of our system, the coils started to rust and leak coolant. I reached out to Chilly Air on a Sunday. They called me back in under two hours and offered to come out and inspect the system right away. The leak was not severe, so instead of paying for an emergency call, I chose to have a technician come out the next day. He did a thorough inspection, found the problem, refilled our system with refrigerant, and then did something I really appreciated. He sent us three separate quotes. One just to repair the coils, one to repair the coils and upgrade the refrigerant, and a third for a full system replacement given the age of the unit. No pressure, just honest options laid out so we could decide for ourselves.We went with the full replacement. Chilly Air carries several brands, so it almost felt like we could pick exactly what we wanted going into our home. They had us on the schedule for the install within days. On install day the crew actually showed up a little early, and they worked hard in brutal conditions since our system sits in the attic. In the middle of a Texas summer that is no small thing. They did an incredible job, and we got what I believe was an extremely fair price.Then came the part that really won me over. When I asked to pay the install tech, he told me the company would not charge me until they sent out another technician to inspect the installation and confirm the system was operating properly. You only pay once they are satisfied everything is right. I have never had a company do that.From the first phone call to every email, I was communicating directly with the owners of the company. The communication was outstanding at every step, from the service tech to the install crew, and their response time during the busiest, hottest part of the year in Texas was unbelievable.Chilly Air is an old school, family owned and operated small business, and it shows. They treat their customers like family. If you need HVAC work done in the Round Rock area, this is the company to call.