2026-05-02T13:16:37.145Z

very professional and swift in responding to enquire. explain everything very clearly. very transparent about payment. go the extra miles to help with matching a helper within a short notice. special shoutout to Ms francisca. thank you for the good job done

2026-03-22T05:56:56.506Z

Was recommend to Franz by a friend who has engaged her services. She is very responsible and prompt to respond. She goes into details to ensure you understand the process, and I find the journey with the company very seamless

2026-02-12T08:21:43.503Z

Francisca is very helpful and friendly person，she help me match my need to get a helper.

2026-02-12T02:15:33.103Z

Francisca has been very helpful to my dad in terms of hiring a helper and guide us though the cancellation permit of the previous helper. The new helper has some issues settling in and Francisca also coach and guide her accordingly.

2026-02-09T07:57:42.462Z

Francisca good service. Very efficient.

2026-02-04T01:54:09.623Z

-4 Feb 2026-Helper is with me for 6 months, Franz will make it a point to check in with us and helper on how both parties are coping.Franz also advised on 6ME for helper. Thumbs up to Franz 🤗-18 Sep 2025-Helper is with me for 6 weeks now and so far so good.Franz is really fantastic and she kept us updated from starting to ending of the process and also very prompt to reply our messages and questions even during outside office hours. She also processed the paper work quickly too.I will definitely approach Franz for help again if my other family members need a helper.-5 Aug 2025-Helper handed over from Franz to me-29 July 2025-Helper arrived in Singapore-26 Jun 2025-Deposit made to confirm the helper-25 Jun 2025-Interviewed Helper number 5-24 Jun 2025-Helper Number 5 Bio Data received from Franz and I was keen-10 Jun 2025-Approached AA Celest for an Indonesian Helper and Franz diligently sent 4 helpers' Bio Data between 10 June and 16 June.I was keen in helper number 4 but she was quickly snapped up by another client on the same or next day.

2026-01-26T05:29:51.275Z

I strongly recommend Francisca from this agency. Despite not able to engage a helper through their agency (due to supply issue), I had a very positive experience with the company under Francisca’s care. She was patient, responsive, and always quick with follow-ups. She will take the time to understand your needs and criteria before matching you with a suitable profile. In addition, she will typically do a first round interview first so as not to waste your time if the profile is not suitable. She also did not try to push whatever helpers they have available to me.Once again, I truly appreciate her professionalism and dedication despite not able to engage a helper through her.

2026-01-01T09:21:51.091Z

We had a very positive experience with AA Celest Employment, especially thanks to Francisca. She was patient, responsive, and always quick with follow-ups. Unlike other agencies that we went to, what we liked about AA Celest was that Francisca did not try to push whatever helpers they have available to us. She took the time to understand our needs and successfully matched us with a suitable helper, particularly one with experience handling our pets, which was very important to us.Francisca also provided strong support to us as employers, ensuring a proper handover and keeping us updated in a timely manner throughout the process. Even after placement, the after-service support has been excellent. We truly appreciate her professionalism and dedication, and highly recommend this agency.

2025-12-29T10:26:14.634Z

AA Celest Employment was able to efficiently solve my urgent need for a helper. Special mention to staff Ms Francisca Wong, who was genuinely helpful in addressing my desperate search for a helper. Ms Wong was very patient and meticulous in explaining the step by step process to someone who had no prior experience of hiring a helper. She made the entire experience a swift and seamless one. Ms Wong was also constantly contactable and replied all my queries promptly. Appreciate all your efforts, thank you!

2025-11-22T09:11:30.619Z

During the whole process of engaging a helper, Franz was super helpful and patient. Everything went smoothly and would highly recommend!

2025-11-15T03:13:22.121Z

Franz who assisted me was patient, professional, and incredibly understanding of my needs. Thanks to her dedication, I now have a wonderful helper who has made my daily life so much easier and has given me great peace of mind while I’m at work.

2025-11-06T01:05:38.100Z

This review is long overdue. Even though I didn’t end up getting a helper through this agency, I was in contact with Franz. Due to urgent circumstances, I truly regret not sticking with her. She helped me navigate my needs without limiting my requirements and provided thoughtful holding responses to manage potential employer expectations. These are exactly the qualities that make a good agent professional, patient, and genuinely caring.If Franz is serving you, trust her! You’re in excellent hands!

2025-09-01T08:55:53.283Z

Great experience. Franz was very prompt and easy to work with. Strongly recommend

2025-08-02T05:33:10.201Z

Was urgently looking for helper and I was glad that I came across AA Celest Employment.Francisca was professional and the whole process took around 5 - 7 working days for paper work all to done. Fast and swift.Thank you, Francisica, AA Celest employment.Recommend to whom, who may need their professional, fast and swift service 😀

2025-07-14T08:09:12.537Z

Franz from AA Celest has been very helpful with my searching of a helper. Very meticulous in the details.

2025-06-26T08:02:54.929Z

Thank you Frances for giving an excellent service! You made the whole experience seamless

2025-06-10T07:37:28.747Z

I needed to hire a helper urgently for my Aunt before she can be discharged from the hospital. I came to AA Celest as they are on the list of agencies which TTSH gave to me. I was very impressed by the service provided by Franz. She was very professional and was very dedicated to my case. She asked very detailed questions to understand my requirements on finding the right helper. As my case was very complicated, I had to go down to her office several times and she had to submit several appeals to MOM and although the process was long and tedious, she handled them with care and patience. Franz's colleague, Mei, also assisted me when Franz wasn't around when I came by. I highly recommend this agency as they have really good staff. 👍👍👍👍👍

2025-06-05T08:22:55.442Z

Franz is hardworking, capable and knows her job well.

2025-06-03T05:27:43.862Z

Franz is very helpful and was able to recommend a fitting helper to me. The process was fast and efficient. Thanks Franz and your agency for your help.

2025-06-01T13:37:30.975Z

I started to engage a maid agency because of my mum's stroke in 2007. I came across many agencies. The experience I had was quite disappointing. However, when I was introduced by a friend of AA CELEST EMPLOYMENT, I was very pleased with their services. They are different from others in the same industry. They will make sure the right helper is assigned to the right family and try their best to work between the helper and customers. The company is very understanding and not pushy to quickly close the deal. You can feel that they are very sincere in providing their best service to you. Especially Franz Belle, she has been working very hard to serve working caregivers like us. We always work late n only able to communicate only at night. Appreciate their services overall and strongly recommend them to all caregivers who are seeking the right helper for their family.

2025-06-01T02:58:55.838Z

Francisca was a pleasure to work with and very professional throughout the engagement. Almost every step was clearly followed up on and clear. Extremely grateful that she was able to help find and place Elis with us considering the short timeframe and limitations

2025-05-24T10:34:16.281Z

Great service.Especially thanks to Cindy for her outstanding help in finding the perfect housemaid for my home. Professional, attentive to my needs, and incredibly efficient throughout the process. Thanks to her, I now have a wonderful helper who is reliable, hardworking, and a great fit for my household.I truly appreciate Cindy’s dedication and would highly recommend her services to anyone looking for dependable domestic help.

2025-02-25T08:55:41.821Z

Couldn't thank more and especially Janet, shes an angel. Approached a few agencies and decided to use AA CELEST as we seems to be able to communicate better. Especially during that very stressful situation, Janet really helped us alot. And the helper we got (first timer getting 1) is very good as well. Thanks AA CELEST and esp Janet. ❤️

2025-02-13T06:49:31.474Z

Janet has been very helpful in our journey of finding a helper suitable for our household. Janet is very responsive in sharing profiles with us and helps us in screening out suitable candidates. She is trustworthy and can be replied on to protect our rights. We highly recommend her!

2025-02-07T23:25:51.546Z

Janet is transparent and direct - as against many other agencies that overpromise and oversell. Hence easier to build trust with her.

2025-01-23T02:53:43.924Z

We're satisfied with the service provided by AA Celest! They helped us find an exceptional domestic foreign worker who exceeded our expectations.The staff, especially Janet Leong, were professional, knowledgeable, efficient, and detail-driven to our requirements, making the entire process seamless and stress-free. We appreciated the clear and streamlined process, transparent costs, and no hidden fees.Our domestic worker arrived with basic skills and training, making a swift transition and big difference in our daily lives.We highly recommend AA Celest Employment to anyone looking for reliable and trustworthy domestic worker services. Their commitment to quality and customer satisfaction is truly commendable.Thank you

2025-01-17T05:48:34.628Z

Highly recommended this agency. We was served by Janet. She is friendly and nice and patience to us especially our kids beside us with making noise when we interview the helper. She help us to find the most suitable helper that meet our requirement. We are happy that we managed to found the helper we want . 👍👍👍

2025-01-14T03:50:31.240Z

We were looking for a helper for our family needs and Janet reached out to us quickly. She understood our requirements and started searching for the ideal helper. She was very detailed in her search and sent through good quality bio data for consideration. I highly recommend to engage her if you need a helper. She put her clients interest at the top.

2025-01-13T09:03:08.656Z

Very glad to have found Janet when I was looking for a replacement helper for my dad. She took time to understand my needs and worries, and assessed the best candidate for us as well. Our new helper is great so far!

2025-01-11T02:05:57.568Z

Janet is proactive in her work and prompt in her communication. She has an amenable personality and is easy to work with. She ensures that things are in place and facilitates the entire maid hiring process well, making it smooth and seamless