Reflect Wellness
2026-02-14T22:29:55.555Z
As a new patient, I did not feel welcomed by the two receptionists at the front desk. When I arrived, the patient ahead of me was still waiting and kindly mentioned that I could go ahead and sign in on the clipboard since she had already done so. As someone who works as a receptionist myself, I found this experience somewhat disappointing. Since reception staff are the face of the clinic and create the very first impression for patients, that initial interaction is especially important.That said, I would like to sincerely acknowledge Jasmine and Amber, who were both warm, welcoming, and reassuring regarding my care. Their professionalism and kindness made a positive difference in my visit.
As a new patient, I did not feel welcomed by the two receptionists at the front desk. When I arrived, the patient ahead of me was still waiting and ki... More