based on 61 reviews
amazing work. thank you girls for the great job you did
Our house was cleaned so nicely! The cleaners were super friendly and exceeded our expectations. I would recommend them to anyone! Fabulous service. Our house was spotless!... More
Our house was cleaned so nicely! The cleaners were super friendly and exceeded our expectations. I would recommend them to anyone! Fabulous service. Our house was spotless! Less
Good company
They do a fantastic job! We appreciate their attention to detail and they are awesome at communicating. Highly recommend!
They do a phenomenal job each time they clean. Thanks Custom Maids!
Very pleased with staff and performance over past year. Recommend their services.
The housekeepers are all professional, friendly, hardworking and very punctual. I would recommend them to anyone. Rico
All of the employees are friendly, professional and hard working. I would recommend them to anyone. Rico
Custom maids were professional, thorough, and friendly. They did a deep clean of my house and I was very impressed. They did a quality job. I am having them back on a monthly basis.... More
Custom maids were professional, thorough, and friendly. They did a deep clean of my house and I was very impressed. They did a quality job. I am having them back on a monthly basis. Less
I would recommend them if you need help keeping up with your general housekeeping because you simply don't have enough time to do it all yourself. I am a clean freak so I no tend to notice things that are missed, like the cupboards, walls, and light switches. But they're very good at responding and fixing their mistakes, and also very understanding about payment.... More
I would recommend them if you need help keeping up with your general housekeeping because you simply don't have enough time to do it all yourself. I am a clean freak so I no tend to notice things that are missed, like the cupboards, walls, and light switches. But they're very good at responding and fixing their mistakes, and also very understanding about payment. Less
We had a different service that stopped coming and they came in and got us right back in shape
All staff is friendly and personable They do a good job on my floors and countertops and are quick. They work w/me on times and days in case I have an emergency come up. I would highly recommend. There has been 1 price increase in the last 3 years…. I can’t complain.... More
All staff is friendly and personable They do a good job on my floors and countertops and are quick. They work w/me on times and days in case I have an emergency come up. I would highly recommend. There has been 1 price increase in the last 3 years…. I can’t complain. Less
Very good service and dependability.
Customer Service was efficient and prompt. The Cleaners were friendly, hardworking and efficient. It was a day all five of us were home and they didn't mind working around us at all. Thanks!!... More
Customer Service was efficient and prompt. The Cleaners were friendly, hardworking and efficient. It was a day all five of us were home and they didn't mind working around us at all. Thanks!! Less
Mandy and Tina did a great job with our general cleaning. They were both very kind and professional and I felt comfortable having them in my home.
They did a great job. My house is so clean and fresh. I plan to have monthly cleaning 🧽
Loved the girls that have come to clean my place. However I've been extremely unhappy with whomever is doing the scheduling. I have expressed to the office multiple times that I want the same people coming each time. It's a comfort thing with me. I can't stand the idea of strangers coming into my house each time. My complaints havecseem to have fallen on deaf ears. The conversation was so bad las... More
Loved the girls that have come to clean my place. However I've been extremely unhappy with whomever is doing the scheduling. I have expressed to the office multiple times that I want the same people coming each time. It's a comfort thing with me. I can't stand the idea of strangers coming into my house each time. My complaints havecseem to have fallen on deaf ears. The conversation was so bad last time the woman I spoke to basically told me you're going to get whoever we send and deal with it. I'm about ready to cancel my service with them. They need some serious customer service training and attitude adjustments in that office. How dare she try to make me feel inferior and awful because I as a homeowner want to know who is coming into my home each time I'm getting serviced. I'm still on the fence with stopping service based on how I was treated and what I was told. But I can say the young ladies who have come to my house have all been pleasent enough and do good work. But them sending strangers everytime, nope, not happy about it one bit. So their company all depends on your comfort level. Less
When buying a home, you need to find out the best way to get the financing that you need. Contrary to what many house buyers think, you have an option when it comes to securing a new apartment and you do not have to go through the bank. There are options out there and the best The best stream of earning passive funds right now for individuals, young entrepreneurs small business owners and realtor... More
When buying a home, you need to find out the best way to get the financing that you need. Contrary to what many house buyers think, you have an option when it comes to securing a new apartment and you do not have to go through the bank. There are options out there and the best The best stream of earning passive funds right now for individuals, young entrepreneurs small business owners and realtors is cryptocurrency investment. When we needed funds to buy our house I was referred to MRS ALEXANDER MELISSA one of the best cryptocurrency expert trader and account manager, she got me registered with her investment company and and after investing she helped me managed my account, I earned hundreds of thousands of dollars within few weeks of successful trading, I made my withdrawals swiftly, Thanks to her [Mrs. Alexander Melissa]. We now own a house and a new car. Highly recommend her to everyone in need of money whether small or huge amount, she is always ready to help you. here is her contact: WhatsApp:+1 (210) 628 9394 E-mail: [email protected] You may want to mention me as your referrer so I can earn my bonus, one good turn deserves another rig. Less
I’ve used Custom Maids for years and they have always done a nice job. Thanks to Jessica & Ivy for my most recent cleaning! They communicate well and are an honest company to work with.... More
I’ve used Custom Maids for years and they have always done a nice job. Thanks to Jessica & Ivy for my most recent cleaning! They communicate well and are an honest company to work with. Less
I called to inquiry about services and a lady named Jennifer answered. She had clear communication and answered all my questions. I will be calling back. Thank you.... More
I called to inquiry about services and a lady named Jennifer answered. She had clear communication and answered all my questions. I will be calling back. Thank you. Less
I called this business a woman named Jennifer answer the phone she was very polite friendly and answered all my questions promptly. I will be calling her back and scheduling for their services. I highly recommend custom-mades for anyone that needs cleaning services. Just called and asked for Jennifer and she will take good care of you!... More
I called this business a woman named Jennifer answer the phone she was very polite friendly and answered all my questions promptly. I will be calling her back and scheduling for their services. I highly recommend custom-mades for anyone that needs cleaning services. Just called and asked for Jennifer and she will take good care of you! Less
I enjoy having Roe and Jennifer cleaning my house. They are conscientious, thorough and pleasant. Wish I could have them for every cleaning.
I have a a single family home that I needed to be professional clean in time for a showing and custom maids was able to fit me into their busy schedule a day early than previously discussed. They definitely passed the white glove test, I know because I checked. I will definitely use them again... More
I have a a single family home that I needed to be professional clean in time for a showing and custom maids was able to fit me into their busy schedule a day early than previously discussed. They definitely passed the white glove test, I know because I checked. I will definitely use them again Less
The office staff were welcoming and very professional. Jennifer Nugent was on time and very curious. She is very professional. Gets the job done. I'm very pleased with her performance.... More
The office staff were welcoming and very professional. Jennifer Nugent was on time and very curious. She is very professional. Gets the job done. I'm very pleased with her performance. Less
I have had CM do our house cleaning every two weeks for nearly a decade. My current main crew of Mandy and Samantha's work has been of extremely high quality since they came on board, these last several year. I often find those extra touches in many of the areas being cleaned that lets me feel they are caring as much for my home as if cleaning their own. In addition to Mandy and Samantha, I have ... More
I have had CM do our house cleaning every two weeks for nearly a decade. My current main crew of Mandy and Samantha's work has been of extremely high quality since they came on board, these last several year. I often find those extra touches in many of the areas being cleaned that lets me feel they are caring as much for my home as if cleaning their own. In addition to Mandy and Samantha, I have found the office personnel to always be helpful, accommodating and flexible to my home cleaning needs. I recommend Custom Maids with my highest confidence you will be satisfied with their work. Less
I can invest my last dollar with only one person and that's mrs Gabriella Donald who prove to be the most honest and trustworthy Expert trader. she's the best account manager I have ever known or heard of. She has been helping me. I started with just $900 and now am getting great profits like $6,500 upward. You get to withdraw yourself after 6-7days of trading, no extra commissions. If you are re... More
I can invest my last dollar with only one person and that's mrs Gabriella Donald who prove to be the most honest and trustworthy Expert trader. she's the best account manager I have ever known or heard of. She has been helping me. I started with just $900 and now am getting great profits like $6,500 upward. You get to withdraw yourself after 6-7days of trading, no extra commissions. If you are really interested, You can contact her via: Email: [email protected] WhatsApp +14235973142 Less
I fund my trading account all by myself and give her the access to manage my trading account and i made a withdrawals of $12,000 in a week, please i am very happy to introduce all friends and family to invest in themselves and there family. Instead of goin for a loan or looking for other evil ways to make money or to increase there worth in life thanks her contacts [email protected] Wh... More
I fund my trading account all by myself and give her the access to manage my trading account and i made a withdrawals of $12,000 in a week, please i am very happy to introduce all friends and family to invest in themselves and there family. Instead of goin for a loan or looking for other evil ways to make money or to increase there worth in life thanks her contacts [email protected] WhatsApp :+1(434) 373‑2110 Less
I had custom maids come and clean my house for the 2nd time and I was very pleased again! They are very professional and polite when they come in! They did an awesome job on my appliances and my floors! I only requested parts of my bathroom to be cleaned and they had extra time so they did the entire thing! I’m so happy that I’m thinking about asking for it to be monthly!... More
I had custom maids come and clean my house for the 2nd time and I was very pleased again! They are very professional and polite when they come in! They did an awesome job on my appliances and my floors! I only requested parts of my bathroom to be cleaned and they had extra time so they did the entire thing! I’m so happy that I’m thinking about asking for it to be monthly! Less
They cleaned my carpets so well! Ask for the upgraded cleaning system for your carpets! It’s even asthma and allergy certified and we have lots of that in our home!!! I highly recommend them.... More
They cleaned my carpets so well! Ask for the upgraded cleaning system for your carpets! It’s even asthma and allergy certified and we have lots of that in our home!!! I highly recommend them. Less
They did a great job. Everything looks wonderful!
I had Custom Maids come out to do a deep cleaning on my parents house and it was such a relief to not have to worry about it anymore! They did an amazing job and were very friendly. I especially loved that I could set up the appointment and got my quote all online.... More
I had Custom Maids come out to do a deep cleaning on my parents house and it was such a relief to not have to worry about it anymore! They did an amazing job and were very friendly. I especially loved that I could set up the appointment and got my quote all online. Less
We use Custom Maids on a recurring basis and have always loved the teams they send out. We especially love how the new owners now offer credit card payments and online quoting which has helped my family tremendously!... More
We use Custom Maids on a recurring basis and have always loved the teams they send out. We especially love how the new owners now offer credit card payments and online quoting which has helped my family tremendously! Less
New owners have raised price 3 time from last year's job. We have used them over the past few years for fall clean up. Wow.
I work at custom maids
Did great job
As a healthcare professional I do NOT recommend doing business with them. We hired Custom Maids over a month ago and each week a completely different team came over to do the same mediocre work. Loose crumbs were left on the dining table, floors were unswept, appliances were not wiped down as requested. I wondered what it was that they were doing for the entire hour. One time the office sent the ... More
As a healthcare professional I do NOT recommend doing business with them. We hired Custom Maids over a month ago and each week a completely different team came over to do the same mediocre work. Loose crumbs were left on the dining table, floors were unswept, appliances were not wiped down as requested. I wondered what it was that they were doing for the entire hour. One time the office sent the team back to redo the cleaning. Just today when the team arrived my mother-in-law happened to be here and thanked the team for helping me keep up with the housework while I put in many extra hours at the hospital. One woman stopped in her tracks and stated that she did not feel safe cleaning my home and the team left without entering. I called the office to explain that I have been working in a COVID ICU for the last three months and have been tested twice, including an antibody test, and both have come back negative. No members of my family have been sick since before the pandemic. I wear proper personal protective equipment and do my utmost to keep my patients and the public safe. Despite this the manager could not guarantee that a team would be available to complete the clean. My home is as safe, if not safer for lack of traffic, than the grocery stores or gas stations which I am sure their staff frequents. I canceled their services. Less
I strongly recommend Custom Maids. They have helped us keep our house beautiful for decades. They are reliable and do a great job.
The Staff are trustworthy and are focused on making your home fresh and clean.
We have had Custom Maids coming to clean every two weeks for years. The ladies are conscientious and thorough. They will honor special requests to take special care with this room or that shower. We have developed friendships with some of them. We appreciate the staff too.... More
We have had Custom Maids coming to clean every two weeks for years. The ladies are conscientious and thorough. They will honor special requests to take special care with this room or that shower. We have developed friendships with some of them. We appreciate the staff too. Less
Very kind and great staff. Would highly recommend.
I can’t believe how accurate the last review is. I had the exact same experience. Things that obviously needed cleaning were not cleaned. They actually said the backsplash in the kitchen wasn’t included in kitchen cleaning. Light switches, baseboards, open shelving, glass front of cabinets, Toilet seats, behind toilets, cobwebs still in place and toothpaste on bathroom sink handles! I can’t even ... More
I can’t believe how accurate the last review is. I had the exact same experience. Things that obviously needed cleaning were not cleaned. They actually said the backsplash in the kitchen wasn’t included in kitchen cleaning. Light switches, baseboards, open shelving, glass front of cabinets, Toilet seats, behind toilets, cobwebs still in place and toothpaste on bathroom sink handles! I can’t even list all the things that weren’t clean. The owner said it wasn’t made clear what was supposed to be cleaned! She said she didn’t know what my expectations were. She did offer to come back out and do what was missed albeit very begrudgingly. When I politely declined she hung up on me. I am appalled by the whole experience. Less
We will never do business with this company again. Not only did they not do the cleaning that we requested, but they also left 30 minutes early. They literally only cleaned what would be obvious at a glance. The worst part of the whole ordeal is that when we contacted the company to express our concern we were told the owner would contact us, which she did do. However, she was incredibly rude and... More
We will never do business with this company again. Not only did they not do the cleaning that we requested, but they also left 30 minutes early. They literally only cleaned what would be obvious at a glance. The worst part of the whole ordeal is that when we contacted the company to express our concern we were told the owner would contact us, which she did do. However, she was incredibly rude and accused us of lying, and told us multiple times that she did not care that she would be losing two customers, as my mother has previously used their services. Incredibly unprofessional company. Owner hung up on customer. Never again will we use this company and highly suggest going else where. I will never do business again when the OWNER is rude enough to hang up on you!! Less
The BEST maid service in the tri-cities! The staff is excellent and thorough. The office staff is always available and very friendly. They don't get mad if you have to reschedule our whatever. You can be home while they clean or give them a key that gets locked up and checked in at the end if the day. I have tried other services and the results were not good. This company sends a working 'supervi... More
The BEST maid service in the tri-cities! The staff is excellent and thorough. The office staff is always available and very friendly. They don't get mad if you have to reschedule our whatever. You can be home while they clean or give them a key that gets locked up and checked in at the end if the day. I have tried other services and the results were not good. This company sends a working 'supervisor' (usually the same one so you get to know them and trust them, that's when I gave them a key) and they get an assistant or 2 which sometimes rotate.... and they clean your whole house. Each time they visit you can choose which (area) to do a deep cleaning on and they scour that area. It saves money because you don't need deep cleaning be every week so why pay for it? If you're having an event or something just call the office ahead and they can deep clean more areas or customize your plan. Actually they'll customize any way you want. If you only want them to dust and vacuum to save money or just clean kitchen and bathrooms, they'll do that too. I had to do that for a while when I was laid off and money was tight.... They've been around like a long time and they know their business. Give them a try, you won't regret it. Save your time for the important things and let them do the dirty work! Less