2026-05-30T17:25:55.798Z

Email sent to Labs to GoGood afternoon,I am writing to voice a formal complaint of Labs to Go at 5511 Princess Anne Rd. In Virginia Beach.Today, on May 30, 2026, I looked online for Lab To Go's address and hours of operation.In relation, it said you were open until 2pm today, which is Saturday.I arrive at 1:03pm and a gentleman behind the window stated to a man who was in line in front of me:"Please don't tell me you're here for a drug screen." I heard it and said "I am too!"He replied and said "we stop doing drug screens at 1:00pm." I said why doesn't your website say this??? The gentleman replied"I've told my manager this."It is pathetic to stop providing services an hour before you close; without proper notification on your website!This is a horrible way of conducting business and I will complete a negative Google review as a result.I have bronchitis and I've delayed taking antibiotics to avoid getting a negative reading based on prescribed medications.This delay has really placed me in an inconvenient predicament and I am not at all pleased with it.It is extremely unprofessional and unsettling to announce a change of hours After clients arrive.I came for a job-related drug screen and I'm stuck with this horrible place!If I had my way; I would never come back and in the event that I ever need laboratory services again; I will completely avoid you, even though you're close to my home.Once again, I have to return; however, I will seek legal counsel if you decide to tamper with my sample out of retaliation.Phyllis A. StithBA EnglishMS Computer Information SystemsABD Education

2026-05-07T18:29:02.514Z

Great people

2026-05-01T18:43:03.473Z

They made the background check process more stressful than it should have been.

2026-04-22T17:51:04.984Z

Tamarah and Malaki did an excellent job here at labs to go in va beach! I love the environment and the workers here! Thank you!

2026-04-22T02:44:52.169Z

I can't say enough good things about Labs To Go at 5511 Princess Anne Road, Virginia Beach, VA! From start to finish, my experience was exceptional. The staff here is absolutely amazing! A special shoutout to Tamara who went above and beyond by staying after hours to finish my “lab work”when one of their machines was malfunctioning. I should’ve been done before closing but the machine kept tweaking. Tamara never wavered. Her dedication and care really stood out — talk about going the extra mile!And let's not forget Malakiah, who greeted me as soon as I walked in and made sure my wait was kept to an absolute minimum. The level of professionalism and hospitality from the whole team is unmatched.Everyone here makes you feel like a VIP, and it’s clear they truly care about their patients. If you're looking for top-notch service with a friendly, professional staff, this is the place to go. Thank you, Labs To Go, for making my visit smooth and stress-free. I'll definitely be back!

2026-04-20T22:05:44.698Z

joy and tamara were perfect, very kind and professional

2026-04-16T17:12:17.781Z

Tamara gave me my shots today. I’m normally a baby when it comes to getting a needle in my arm, but she was so gentle and it was painless. She was super sweet and kind. All the employees were - highly recommend!!

2026-04-09T21:45:15.484Z

Quick test and good customer service

2026-03-24T11:22:35.038Z

Tamara and Joy took care of me. Never knew I’d enjoy a blood test so much! Thank you ladies for brightening my morning!!

2026-03-20T19:54:58.312Z

I can't express the how pleased I am with my experience at Labs To Go Va Beach with Ms.Tamara and Mr. Malakiah. The professionalism and courtesy i was givin exceeded my expectations. As a Disabled Veteran I deal with alot of medical staff and this was the BEST TEAM EVER!! I am a customer for life...Thank you again!!!

2026-03-19T17:09:15.036Z

Great, proactive and pleasant customer service. Team members were very helpful and professional. Thank you

2026-03-17T22:18:03.727Z

Tamara was great, extremely professional & courteous.

2026-03-04T22:18:55.901Z

I haven’t been to Labs to Go before and I had just run into time issues and needed to get titers, a physical, and a 10 panel drug screen for the radiography program I’m currently in. I needed all of this done ASAP for my upcoming clinicals. Joy and Tamara were amazing! They were so welcoming and made sure I got everything I needed! They were quick, but thorough. The staff are incredibly friendly and very skilled and knowledgeable. I couldn’t have asked for a better experience. I would definitely come back and I will absolutely be recommending to others! They saved me when I was in a bind and I couldn’t be more grateful! Thank you!!!

2026-03-04T15:32:21.413Z

Tamara

2026-03-02T19:55:34.858Z

Tamara was excellent !

2026-03-02T13:00:15.075Z

Friendly, Fast, great personal when I came in they made the process fast and also made me feel comfortable and welcomed.

2026-02-25T16:55:32.210Z

Tamara did a great job! Very thorough.

2026-02-25T16:29:23.028Z

2026-02-25T15:52:43.054Z

Tamarah and joy are so kind and professional they make me feel so confident in my test definitely coming back if I need to

2026-02-23T22:49:07.836Z

Tamarah great service very polite and informative

2026-02-18T14:43:18.273Z

Everyone in there is so nice and cheerful!

2026-02-17T18:56:12.005Z

Ms. Tamara was amazing! Made the process effortless and easy!

2026-02-10T21:37:29.163Z

Tamarah was very professional and efficient and I would highly recommend

2026-02-09T20:22:53.521Z

Had a great experience with Tamara. She talked and coached me through my appointment, felt super relaxed

2026-02-09T20:14:43.449Z

SERIOUSLY THE BEST STAFF EVER!!!!!!!Miss Joy is absolutely the best. She’s helped me twice now & she’s friendly, personable, and goes above and beyond to make it a comfortable setting!

2026-02-06T19:14:22.920Z

Great location, super clean and fast! Tamara is really nice and put me at ease for the collection process

2026-01-02T19:23:08.674Z

Staff was great, they made the experience very comforting and reassuring!

2025-12-17T23:49:13.508Z

Highly recommend this location due to the efficiency, timeliness, and friendliness of the staff! I’d like to give a shoutout to one of the employees I met during my visit to the facility.With certain work related procedures and protocols, it can sometimes be a little daunting to submit samples. I was greeted by Joy, who was super friendly, personable, and cheerful even with the busy workload.The staff are professional, quick, and efficient. I appreciate the warm and positive vibes Joy brought to an environment that can, at times, be a little tense. She made my overall experience there comfortable, she’s the best!

2025-12-13T17:58:13.103Z

Just there last night there the greatest of all time.

2025-11-27T20:13:37.776Z